2007 Ford Escape Complaint Log

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED BY A DEALER, THE DEALER STATED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 79,000. THE VIN WAS UNKNOWN.

NO PRIOR ISSUE -JUST STARTED TO REV UP WHILE DRIVING THEN CONKED OUT-IN THE MIDDLE OF THE ROAD HAVE HAD IT DIAGNOSED AND THE TRANSMISSION IS SHOT- NO ISSUE WITH THE TRANSMISSION FLUID-NO SMELL NOTHING I BASICALLY ONLY DRIVE THE CARE UP AND DOWN THE STREET I LIVE -NOT A BELTWAY DRIVER-NEVER DRIVE IN SNOW SINCE I AM SECOND OWNER - BOUGHT WHEN 1 YEAR OLD- HAVE HAD 5 YEARS FORD REFUSES TO OFFER WARRANTY AS IT IS 6 YEARS ALSO HAVE HAD REPEATED ISSUES WITH A STICKING GAS PEDAL- NON ACCELERATING -JUST STICKING AND HAVING TO FORCE IT TO RELEASE BY CONSTANT PRESSING ON IT. *TR

WHILE TRAVELING ON I80 (ABOUT 30 MILES TO SUGAR BOWL SKI RESORT), THE GAS ENGINE SUDDENLY SHUTDOWN WITHOUT ANY WARNING AT ABOUT 60 MPH. THERE WAS A RED TRIANGLE LIGHT AND "STOP SAFELY NOW" MESSAGE WAS DISPLAYED. LUCKILY, I WAS ON THE RIGHT MOST LANE AND I COULD PULL TO THE SIDE OF THE ROAD TO AVOID INCOMING TRAFFIC FROM BEHIND. THIS WAS EXTREMELY DANGEROUS AS THIS MAY CAUSE SERIOUS ACCIDENTS. THE CAR WAS DIAGNOSED AT A FORD DEALERSHIP AND THE MOTOR ELECTRONICS COOLING SYSTEM WAS FAILING. FORD IS FULLY AWARE OF THIS PART FAILING FREQUENTLY AND FORD HAS A SERVICE BULLETIN FOR IT: TSB 08-24-5. *TR

2007 FORD ESCAPE HYBRID. CONSUMER STATES VEHICLE CAUGHT FIRE WHILE DRIVING *TGW THE CONSUMER STATED SMOKE BEGAN TO ENTER THE VEHICLE FROM UNDER THE DASH ON THE PASSENGER SIDE. MINUTES THE LATER, THE VEHICLE WAS COMPLETELY ENGULFED IN FLAMES. THE INSURANCE ADJUSTER COULD NOT DETERMINE THE CAUSE OF THE FIRE, DUE TO THE EXTENT OF THE DAMAGE. *JB

I WAS LEAVING THE PARKING LOT AT MY OFFICE AND "SERVICE BRAKE SYSTEM" "SERVICE 4X4" AND ABS LIGHT ALL COME ON. IT APPEARS TO BE SPLIT TONE RING - A WELL KNOWN ISSUE WITH FORD ESCAPE HYBRID IF YOU SEARCH WITH GOOGLE. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING PUMP WAS REPLACED THREE TIMES FROM A RECURRING FAILURE. THE DEALER ADVISED THE CONTACT THAT THE STEERING PUMP WAS A COMPONENT THAT WAS KNOWN TO CONTINUOUSLY FRACTURE. MOST RECENTLY, THE CONTACT WAS ADVISED THAT THE STEERING PUMP WOULD NEED REPLACING YET AGAIN, AS WELL AS THE STEERING RACK. THE DEALER ADVISED THAT METAL SHAVINGS WERE ENTERING INTO THE STEERING RACK BECAUSE OF THE REPLACEMENT OF THE STEERING PUMP. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 52,000. UPDATED 12/21/12*LJ UPDATED 1/9/2013 *JS

STARTED TO DRIVE AND THE ABS/4WD LIGHT CAME ON. WENT TO DEALER AND HAD TO REPLACE THE CRACKED FRONT ABS RING. THIS HAPPENED ON 27JAN2012 AND AGAIN ON 23DEC2013

MULTIPLE PROBLEMS HAVE BEEN HAPPENING FOR ABOUT 10 MONTHS NOW ON THIS VEHICLE WHICH RELATES TO ITS SAFETY. I BOUGHT THIS VEHICLE IN FALL 2011 FROM SAINT CLAIR FORD DEALERSHIP IN MICHIGAN. IN JAN OF 2012, I WAS DRIVING HOME FROM WORK VIA TELEGRAPH NORTH AROUND 50MPH AND NEAR MAPLE ROAD THE VEHICLE SUDDENLY SAID -THERE IS A THEFT, BRING VEHICLE TO STOP SAFELY IN THE MIDDLE OF 50MPH TRAFFIC(THIS ROAD IS VERY BUSY)! IT WAS SO SCARY. I WAS ABLE TO BRING THE VEHICLE TO THE SHOULDER FINALLY. I RESTARTED THE VEHICLE AND AFTER ABOUT 2 MORE TRIES IT STARTED DRIVING AGAIN AND THEN FEW DAYS LATER IT HAPPENED AGAIN. I BROUGHT THE CAR IN TO THE DEALER AT VILLAGE FORD AND THEY REPLACED SOME COOLANT PUMP ($600) AND SAID IT SHOULD BE OK NOW. AFTER COUPLE DAYS, THIS STARTED AGAIN. AFTER FEW WEEKS I TOOK THE CAR TO ANOTHER FORD DEALERS(SUBURBAN FORD WATERFORD) AND THEY REPLACED ANOTHER COOLING PARTS ($700) BUT THE PROBLEM CAME BACK AFTER A MONTH AGAIN. RECENTLY FOR THE LAST FEW WEEKS, I AM GETTING THESE SERIOUS PROBLEMS SOMETIMES TOGETHER AND SOMETIMES BY THEMSELVES AT LEAST 2-3 TIMES A DAY -"THEFT" AND BRINGS VEHICLE TO STOP WHILE DRIVING, LF TIRE AND BRINGS VEHICLE TO STOP WHILE DRIVING, SERVICE SOON, SERVICE 4X4, WRENCH LIGHT, ABS LIGHT, BRAKE LIGHT, ETC. BUT THE ERROR CODES GO AWAY WHEN I RESTART AND THEN SOMETHING NEW COMES AFTER DRIVING 5 TO 6 MILES. WHEN I HAD TIME TO BRING THE VEHICLE TO THE DEALER, THEY SAID THERE ARE NO ERROR CODES TO READ. ALL THE ERROR CODES GET DELETED AFTER I TURN THE VEHICLE OFF. THIS TIME I GOT SERVICE SOON LIGHT AND SERVICE 4X4 LIGHT AND BRAKES FAILED EARLIER FOR A WHILE AND I SHOWED IT TO THE DEALER WITHOUT TURNING THE VEHICLE OFF. WE WILL SEE IF THERE ARE ANY RESOLUTIONS. THIS IS A VERY UNSAFE VEHICLE. *TR

2007 FORD ESCAPE ENGINE WILL CUT OFF AND TELL ME TO PULL OVER SAFE. HAS HAPPEN DOWN FREEWAY, STOP SIGN, AND LEAVE IN STOP LIGHT IN MIDDLE OF ROAD. THIS IS VERY UNSAFE. CALLED DEALERSHIP AND THEY SAID ARE 07 FORD ESCAPE DOES NOT QUALIFY FOR THE RECALL. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. DURING COLD WEATHER TEMPERATURES, THE ACCELERATOR PEDAL WOULD BECOME STUCK. THE CONTACT WOULD HAVE TO DEPRESS THE BRAKE AND THE ACCELERATOR PEDALS SIMULTANEOUSLY IN ORDER TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

REAR GLASS EXPLODED. *TR

MY VEHICLE WAS RUNNING PERFECTLY AND HAD JUST BEEN SERVICED. I WAS DRIVING WITH MY WIFE AND CHILDREN IN MILD CONDITIONS WHEN THE "STOP SAFELY NOW" MESSAGE APPEARED AT THE SAME TIME THE VEHICLE LOST ALL POWER AND WAS IN A GLIDE. WE LUCKILY MADE IT TO THE SIDE OF THE ROAD AS WE WERE TRAVELING IN THE NUMBER 1 LANE FURTHEST FROM ANY PLACE TO STOP. WE WERE NEARLY KILLED BY A TRUCK TRYING TO GET OVER TO THE SIDE OF THE ROAD. THIS HAS HAPPENED ON 3 OTHER OCCASIONS IN THE FOLLOWING MONTHS. ALL INSTANCES BUT ONE WERE ON THE HIGHWAY. ALL PUT ME IN A VERY DANGEROUS SITUATION. *TR

I WAS PARKED ON THE SIDE OF THE ROAD, GOT OUT OF MY VEHICLE,WHEN I TURNED AROUND MY VEHICLE WAS HEADING TOWARD ME TRIED TO STOP IT RAN ME OVER AND THEN HIT A TREE , I RECEIVED INJURY TO MY LEGS, ALSO HAD TO HAVE MY CAR FIXED ON THE LEFT FRONT END. I WOULD LIKE TO HAVE FORD LOOK INTO THIS COMPLAINT, ALSO I FEEL I SHOULD BE REIMBURSED, FOR MY INJURIES AND THE COST FOR ME TO FIX THIS VEHICLE. *TR

ON THE NIGHT OF OCTOBER 21, 2011 I WAS DRIVING ON RT.66W NEAR GAINESVILLE, VA IN MY 2007 FORD ESCAPE HYBRID WITH APPROXIMATELY 71,500 MILES.. AN ALARM SOUNDED AND I GOT A DASH MESSAGE READING "STOP THE CAR SAFELY NOW". CONCURRENTLY, I LOST POWER AND WAS FORCED TO IMMEDIATELY PULL OVER TO THE SHOULDER. WHEN I CONSULTED THE OWNER'S MANUAL, I WAS INFORMED IT WAS A PROBLEM WITH THE HYBRID SYSTEM. THE MANUAL SUGGESTED TURNING OFF THE CAR & RESTARTING. WHEN I DID THIS, THE WARNING LIGHT WENT OFF AND THE POWER RETURNED. I WAS EXTREMELY CONCERNED ABOUT PULLING INTO 70 MPH TRAFFIC AND CRAWLED DOWN THE SHOULDER UNTIL I COULD EXIT. FOR THE NEXT 35 MILES (UNTIL I GOT TO MY DESTINATION) THIS SAME THING OCCURRED 3 MORE TIMES ON DARK, RURAL ROADS. LUCKILY, MY HUSBAND WAS TRAVELING THE SAME ROUTE IN ANOTHER CAR, TRAFFIC WAS LIGHT, AND THERE WERE AVAILABLE SHOULDERS ON THE ROAD FOR AN IMMEDIATE PULL-OVER. THIS WAS A DANGEROUS AND FRIGHTENING SITUATION. I CONSIDER THE SUDDEN LOSS OF POWER ON A HIGH-SPEED HIGHWAY TO BE AN EXTREMELY DANGEROUS SAFETY PROBLEM. THIS WARRANTS A RECALL OF THE FAILING PARTS TO PREVENT ANY OTHER OCCURRENCES WHICH COULD LEAD TO SERIOUS ACCIDENTS AND POSSIBLY FATALITIES. *TR THE DEALER REPLACED THE COOLING FAN AND WATER PUMP

2007 FORD ESCAPE HYBRID CONSUMER IS SEEKING REIMBURSEMENT *CN THAT CONSUMER STATED SHE LOST POWER WHILE DRIVING ON THE FREEWAY. THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL. SHE CALLED HER LOCAL DEALER, WHERE SHE WAS INFORMED PART OF THE SERVICE SHE HAD DONE ON HER VEHICLE IN OCTOBER 2011, WAS IN FACT COVERED. THE CONSUMER STATED THERE WAS AN ISSUE WITH THE HYBRID SYSTEM. *JB

ANYTIME TEMPERATURE IS BELOW APPROXIMATELY 50 DEGREES F, GAS PEDAL STICKS AND CANNOT BE DEPRESSED FOR ACCELERATION UNTIL VEHICLE IS BEING DRIVEN. PEDAL ALSO HANGS CLOSED AT THIS TEMPERATURE WHILE BEING DRIVEN. *TR

WHILE DRIVING IN MAJOR TRAFFIC, I WAS TRYING TO CHANGE LANES AND PUT MY FOOT ON THE PEDAL TO ACCELERATE, MY PEDAL WAS FROZEN IN PLACE AND I COULD NOT GET IT MOVED. MY CAR STARTED SLOWING DOWN. THEN WITHIN A FEW SECONDS MY PEDAL POPPED AND I COULD ACCELERATE AGAIN. THIS HAS HAPPENED FOUR TIMES EACH TIME, THE PEDAL FROZE LONGER. THE LAST TIME, WAS IN APRIL ON A SUNDAY AND MY GAS PEDAL FROZE AGAIN. I WAS IN MAJOR TRAFFIC AND VEHICLES WERE DRIVING FAST BEHIND ME AS A LIGHT HAD JUST CHANGED TO GREEN. I TRIED TO ACCELERATE BUT MY GAS PEDAL WAS STUCK, I WAS DRIVING BY A GARDEN NURSERY (BUSINESS) WHICH HAS AS HUGE DIRT DRIVEWAY, I SKIDDED INTO THE LOT TO GET OUT OF THE WAY TO AVOID BEING HIT. I WOULD HAVE DEFINITELY BEEN HIT IF I HAD NOT OF TURNED. MY SPEED HAD COMPLETELY STOPPED. IN THIS INSTANCE, MY GAS PEDAL STAYED FROZEN FOR ABOUT AN HOUR. I KEPT PUTTING MY CAR IN REVERSE TO TRY TO GET SOME MOMENTUM AS I COULD NOT GET ANY SPEED GOING FORWARD. FINALLY, I TURNED MY CAR OFF FOR ABOUT 20 MINUTES AS I WAS NOT MAKING ANY PROGRESS AND TRIED AGAIN. AFTER ALL THIS TIME, I TRIED TO DRIVE IN THE DRIVEWAY AND I GOT A LITTLE SPEED. I DROVE HOME AND NEVER MADE IT TO MY DESTINATION FOR THE DAY. I CONTACTED THE LOCAL FORD DEALERSHIP AND ASKED THEM ABOUT THIS PROBLEM AND IF THERE WAS A RECALL. THEY SAID THERE WAS NOT A PROBLEM AND NOT AWARE AND NO RECALL EXISTED.

MY WHOLE FAMILY WAS IN THE VEHICLE LEAVING A PARKING LOT WHEN THE BRAKE LIGHT AND ABS LIGHT BOTH CAME ON AND THE BRAKES FAILED TO WORK AT ALL. I KEPT TRYING TO USE THE BRAKE AND THEN HAD TO THROW THE EBRAKE ON TO COME TO A COMPLETE STOP. I COULD NOT IMAGINE IF WE WERE GOING ANY FASTER OR IF SOMEONE ELSE IN MY FAMILY WAS DRIVING THE CAR. THE COST TO GET IT FIXED WAS $3,820 WHICH WAS OUTRAGEOUS. *JS

TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE STOP SAFELY NOW WARNING MESSAGE ILLUMINATED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, AND IT VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND WAS INFORMED THAT THE VEHICLE DID NOT DISPLAY A FAILURE. THE FAILURE RECURRED SEVERAL WEEKS LATER AND THE VEHICLE STALLED. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED HOWEVER, DID NOT RECTIFY THE FAILURE AND THE CONTACT WAS UNABLE TO RESTART THE VEHICLE WHEN THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 79,750.

TL* THE CONTACT OWNS 2007 FORD ESCAPE. THE CONTACT STATED THE REAR DRIVER AND REAR PASSENGER SIDE WHEEL WELLS WERE CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE ISSUE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 40,000. UPDATED 11/12/14*LJ THE CONSUMER STATED THERE WAS A KNOCK COMING FROM THE REAR OF THE VEHICLE. UPDATED 02/03/15

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE FUEL PUMP, FUEL PUMP MODULE AND BATTERY WERE REPLACED. THE FAILURE RECURRED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE VEHICLE. THERE WAS A CONCURRENT INVESTIGATION ASSOCIATED WITH THE FAILURE UNDER NHTSA ACTION NUMBER: DP12006 (ENGINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT WAS DRIVING 20 MPH WHEN THE VEHICLE EXHIBITED AN ABNORMAL SQUEAKING NOISE. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE THE DEALER NOTICED THE FRONT STABILIZER LINK WAS FRACTURED. THE DEALER REPLACED BOTH LINKS. THE CONTACT WAS UNAWARE OF WHAT HAD CAUSED THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 53,339.

I WAS DRIVING AND ALL OF A SUDDEN MY 2007 FORD ESCAPE STARTING MAKING NOISE.. I PULLED TO A GAS STATION WHERE WE FOUND NO OIL IN THE TRUCK. NOT AT ANYTIME DID MY OIL LIGHT OR EVEN MY ENGINE COME ON... MY ENGINE IS BLOWN. NOW I AM GOING TO TRY TO GET MY WARRANTY TO GET IT FIXED.. THAT SHOULD BE A "FUN" EXPERIENCE. *TR

ABS LIGHT, SERVICE BRAKE AND EMERGENCY BRAKE LIGHTS COME ON INTERMITTENTLY AND THE CAR REQUIRES ME TO STOP. IT WILL NOT RESTART AND BRAKES ARE NOT WORKING. THIS HAS HAPPENED MULTIPLE TIMES WITH VARIOUS FIXES FROM THE DEALERSHIPS (REPLACE FUSES, REPLACE BROKEN TONE RINGS, RECALIBRATE ABS, ETC). THIS HAS HAPPENED NOW FOR THE 5TH TIME (I AM AT 78,239 MILES ON THE CAR). THIS TIME MY BRAKES WENT OUT ENTIRELY WITH NO WARNING. THANKFULLY I WAS GOING VERY SLOW IN A NEIGHBORHOOD. THE DEALER HAS INSTRUCTED ME THAT THE CAR REQUIRES A NEW MASTER CYLINDER AND A NEW HCU. THE COST OF THIS WAS QUOTED AT $6800. WITHOUT THIS FIX MY CAR IS UNSAFE AND NOT DRIVABLE.

HAD TO PAY FOR THE REPLACEMENT TONE RING ON 06-11-2011 AND NOW ITS BROKE AGAIN. I THINK FORD SHOULD HAVE A RECALL FOR THIS FOR SAFETY REASONS AND NOT BE CHARGING THE CUSTOMER FOR THESE REPAIRS. *TR

TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH THE CONTACT HEARD A LOUD NOISE WHILE DEPRESSING THE BRAKE PEDAL. THE CONTACT STATED THAT IT BECAME DIFFICULT TO ENGAGE THE BRAKES AND CONTROL THE STEERING WHEEL. THE ABS LIGHT ALSO ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO THE DEALER WHERE THE TECHNICIANS STATED THE EXCITER RING NEEDED TO BE REPLACED. THE TECHNICIANS WERE UNABLE TO DETERMINE HOW THE FAILURE OCCURRED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

I HAVE THIS 2007 FORD ESCAPE HYBRID WITH 50,000 MILES ON IT. IT WORKED FINE UNTIL THIS YEAR WHEN THE CAR WOULD TURN OFF AT THE LIGHT STOP AFTER A MESSAGE OF "STOP SAFELY NOW" DISPLAYED ON BOARD. I HAD TO PUT IT IN PARKING AND TURN ON THE ENGINE BEFORE I WOULD BE ABLE TO DRIVE IT AGAIN. TOOK THE VEHICLE FOR A CHECK UP AND IT TURNED OUT THAT A SMALL STONE MAD A SMALL HOLE IN THE RADIATOR. WE FIXED THE PROBLEM AND IT SEEMED TO WORK WELL UNTIL 3 MONTHS LATER WHEN IT BEGAN TO HAVE THE SAME PROBLEM, ONLY THIS TIME THE DISPLAY SHOWED WHILE DRIVING ON THE FREEWAY. I ONLY HAVE A FEW SECONDS TO FIND A WAY TO STOP SAFELY BEFORE THE CAR COMPLETELY SHUTS OFF AFTER THE "STOP SAFELY NOW" MESSAGE. IT IS SCARY SINCE IT HAPPENS EVERY FEW MILES NOW. WE SWITCHED TO DIFFERENT GAS BRANDS, MAINTAINED THE VEHICLE, CHANGED THE OIL AND FILTER ON TIME. THE OWNER'S MANUAL MENTIONS THAT THE STOP SAFELY NOW MESSAGE COULD BE AN INDICATION OF HYBRID COMPONENTS FAILURE. I DID SOME RESEARCH ONLINE AND READ FORUM DISCUSSIONS AND I FOUND OUT THAT MANY ESCAPE HYBRID OWNERS REPORT THE SAME PROBLEM. IT LOOKS LIKE A MANUFACTURER'S DEFECT TO ME. IT IS TOO COMMON TO BE JUST AN ISOLATED PROBLEM. THIS IS A SAFETY ISSUE. YESTERDAY WHEN IT HAPPENED AGAIN, OUR 10 YEAR OLD DAUGHTER WAS IN THE BACK PASSENGER SEAT AND SHE REPORTED FEELING UNSAFE AND SCARED. WE WERE DRIVING FROM WINDSOR TO CHATHAM AND DURING THE 70 MILES DRIVE ALONE, MY DAUGHTER COUNTED 7 OCCURRENCES. I AM AFRAID TO DRIVE THIS CAR ANYMORE. IS IT A DEATH OR MORE THAT WILL PROMPT INSPECTORS TO ISSUE A SAFETY RECALL FOR THESE VEHICLES? I HOPE IT IS NOT US. *TR

I OWN A 2007 FORD ESCAPE, IN WHICH I PURCHASED AS A NEW VEHICLE IN 2007. WITHIN 500 MILES OF THAT PURCHASE DATE, I ENDED UP BRINGING THE VEHICLE BACK TO MY DEALERSHIP (PRESTIGUE FORD) DALLAS, TEXAS FOR REPAIRS. THE TROUBLE WAS THAT THE AC WENT COMPLETELY OUT. DUE TO THE WARRANTY THEY REPAIRED IT. ON 5/4/11, THE AC WENT OUT AGAIN IN WHICH I SENT IT TO AN AUTOMOBILE AC SPECIALIST WHICH DIAGNOSED THE PROBLEM AS A AC COMPRESSOR WITH CLUTCHES OUT. MY VEHICLE IS LESS THAN 4 YEARS OLD AND HAS 66,000 ON IT. THERE IS NO WAY THAT THE AC WOULD HAVE GONE OUT THIS EARLY IN ITS LIFE. I WOULD LIKE TO SPEAK WITH SOMEONE TO REPORT THIS ISSUE AS IT MAY BE A TREND TOWARDS A RECALL. I CAN BE REACHED AT [XXX]. I SHOULD NOT EXPECT TO PAY FOR A $1200.00 EXPENDITURE ON A 2007 VEHICLE WITH LESS THAN 66,000 MILES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. WHEN THE VEHICLE WAS PURCHASED, THE CONTACT STATED THAT HE NOTICED TAPE WRAPPED AROUND THE SEAT BELT LATCH, LOCATED IN THE REAR OF THE VEHICLE. THE SEAT BELT METAL LATCH WAS LOOSE AND THERE WAS ALSO A CRACK IN THE METAL LATCH. THE DEALER MADE THE CONTACT AWARE THAT THE TAPE WAS COSMETIC AND DENIED ANY ASSISTANCE WITH REPAIR. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 69,692.

TOTAL BRAKE FAILURE. ABS AND BRAKE WARNING LIGHTS CAME ON, FOLLOWED BY TOTAL BRAKE FAILURE. OCCURRED FOLLOWING SERVICE AT FORD DEALERSHIP. THE PROBLEM FIRST OCCURRED TO MECHANICS SERVICING THE VEHICLE. I WAS NOT TOLD THAT A BRAKE FAILURE HAD OCCURRED TO THE VEHICLE. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE POWER STEERING WOULD INTERMITTENTLY FAIL WHILE DRIVING OR STOPPED. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD BECOME TIGHT AND DIFFICULT TO TURN. IF THE VEHICLE WAS STOPPED, THE STEERING WHEEL WOULD INTERMITTENTLY LOCK UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING FLUID WAS CHECKED AND ALL OF THE LINES WERE FLUSHED. THE MECHANIC WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 42,000. UPDATED 08/01/11*LJ THE DEALER INFORMED THE CONSUMER THE VEHICLE NEEDED A STEERING, RACK AND LOWER CONTROL ARM. SIX MONTHS AFTER THE VEHICLE WAS PURCHASED, THE TRANSMISSION HAD TO BE REPLACED.

I KNEW I NEEDED TO HAVE MY BRAKES AND ROTORS DONE SO I TOOK THEM IN TO GET FIXED AT MEINEKE. AFTER THEY WERE FINISHED THEY TOOK IT FOR THE NORMAL TEST DRIVE TO MAKE SURE EVERYTHING WAS WORKING CORRECTLY. THEY NOTICED THAT THE ANTI-LOCK BRAKES CAME ON BUT THE LIGHT WASN'T COMING ON. THEY TOLD ME TO TAKE IT TO FORD BECAUSE THEY CANT HANDLE ABS. I TOOK IT TO FORD AND THEY TOLD ME THAT MY FRONT LEFT TONE RING WAS CRACKED. I PAID ALMOST $350 FOR A $10 PIECE TO BE PUT ON. I DROVE IT FOR ABOUT 3 DAYS AND IT STARTED TO HAPPEN AGAIN. I HAVE NOT TAKEN IT BACK BECAUSE I CANT AFFORD TO PAY $100 JUST FOR THEM TO LOOK AT IT TO TELL ME ITS THE SAME THING AGAIN. SOME THING NEEDS TO BE DONE ABOUT THIS. *TR

ON 3/19/2011 I WAS DRIVING MY 2007 FORD ESCAPE, PULLED INTO A PARKING SPACE, AND IT DIED. NO DASH BOARD INDICATORS (CHECK ENGINE OR OIL LIGHT) WENT ON PRIOR TO THIS PROBLEM. I TRIED TO START IT, BUT IT WOULDN'T TURN OVER. IT WAS TOWED TO A LOCAL DEALER WHEREIN THEY INDICATED THE ENGINE HAD TO BE REPLACED, A $6,400.00 COST TO ME IF MY EXTENDED WARRANTY WOULDN'T COVER IT. THEY WANT MY OIL CHANGE RECEIPTS, I ONLY HAVE A HANDFUL, I DON'T KEEP THE RECEIPTS. IF I DON'T GIVE THEM 10-12 OIL CHANGE RECEIPTS, THE EXTENDED WARRANTY WON'T COVER A THING. BEFORE EVEN LOOKING AT THE ENGINE, THE DEALER AND FORD COMPANY CUSTOMER SERVICE BLAMED ME FOR THE PROBLEM. I'VE HAD TWO OTHER CARS IN THE LAST 20 YEARS, BOTH KEPT ABOUT 10 YEARS EACH AND NEVER HAD AN ENGINE PROBLEM. THING OF IT IS THAT I NEVER HAD A PROBLEM WITH MY CAR UNTIL I BROUGHT IT IN TO THE DEALER APPROXIMATELY JANUARY 29, 2011, WHEN THEY REMOVED MY WHOLE FRONT END TO REPLACE A RING TONER FLUSH MY BRAKES AND REPLACE BRAKE PADS. I KNOW MY DASH BOARD INDICATORS WERE WORKING THEN BECAUSE THE ABS LIGHT WENT ON AND I BROUGHT IT IN THE FOLLOWING DAY. NOT SURE IF DISMANTLING MY FRONT END HAD ANYTHING TO DO WITH THE ENGINE PROBLEM OR NOT. IF SO, WOULDN'T THE DEALER BE RESPONSIBLE? *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE TURNING. THERE WAS ALSO AN ABNORMAL HISSING SOUND WITHIN THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO SEVEN DIFFERENT INDEPENDENT MECHANICS FOR DIAGNOSTICS. THE MECHANICS REPLACED THE DRIVER SIDE LOWER CONTROL ARM, BALL JOINTS AND STEERING PUMP. THE FAILURE CONTINUED AFTER THE REPAIR. LATER, THE FAILURE RECURRED AND THE CONTACT LOST CONTROL OF THE STEERING WHEEL. THE CONTACT THEN CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO ADVISED THAT THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

2007 FORD ESCAPE GAS PEDAL STICKS WHEN TEMPERATURE IS BELOW 40 DEGREES OR SO. PEDAL REQUIRES EXTRA FORCE TO ENGAGE, THEN VEHICLE WILL LEAP FORWARD FROM THE EXTRA GAS. SAFETY IS COMPROMISED BY THIS. ACCELERATOR STICKS EVERY TIME THE PEDAL IS PRESSED WHEN TEMPERATURE IS COLD. *LN

2007 FORD ESCAPE HYBRID. DRIVING ABOUT 35 MILES OUTSIDE THE CITY GOING 65 MPH. CAR SUDDENLY SHUTS OFF AND SAYS "STOP SAFELY NOW". I LOSE ACCELERATION AND ALL I CAN DO IS BREAK AND PULL OFF THE SIDE OF THE ROAD. I TURN OFF MY CAR, RESTART IT AND IT WORKS AGAIN. IT HAPPENED 3 OTHER TIMES THAT DAY. I DID CHANGE THE AIR-FILTER A DAY EARLIER BUT COULD HAVE BEEN A COINCIDENCE. ONE OF THE TIMES IT STOPPED, I WAS STOPPED AT A RED LIGHT, THE LIGHT TURNS GREEN, I AM ACCELERATING TO GET ON THE HIGHWAY AND IT CUTS OFF AGAIN AT ABOUT 30-40 MPH. CARS ARE BEHIND ME AND HONK AND I HAVE NOWHERE TO GO BUT TO THE SIDE OF THE ROAD SLIGHTLY, WAIT A FEW SECONDS AND TURN IT BACK ON. VERY SCARY. *TR

2007 FORD ESCAPE HYBRID. THE CAR SKID AS I APPLY BRAKES. IT IS VERY DANGEROUS. *TR

WHILE DRIVING THE "SERVICE BRAKE SYSTEM" LIGHT CAME ON. ABS LIGHT ALSO CAME ON AND THE BRAKE PEDAL DID NOT RESPOND NORMALLY AND CAR PULLED HARD TO THE LEFT WHEN BRAKING. WHEN CAN WAS TURNED OFF AND BACK ON THE ABS LIGHT WAS OFF BUT THE PROBLEM HAS RECURRED 2 MORE TIMES. CAR WAS TAKEN TO THE DEALERSHIP AND WAS DIAGNOSED WITH FAULTY MASTER BRAKE CYLINDER SENSOR. *LN

I OWN A 2007 FORD ESCAPE, 45,000 MILES, CAR IS OUTSIDE OF WARRANTY. ON 12/7/10, I WAS DRIVING TO WORK & TRIED TO LANE CHANGE ,THE GAS PEDAL BECAME STUCK, I COULD NOT ACCELERATE. LUCKILY I WAS ABLE TO MERGE BACK INTO MY LANE & REPEATEDLY FORCE THE PEDAL DOWN TO GET THE CAR TO FINALLY ACCELERATE. THE PROBLEM PERSISTED THE REMAINING PART OF THE DAY & NEXT, AND I TOOK THE CAR TO MY FORD DEALERSHIP ON DECEMBER 8. ON DECEMBER 9TH , THE SERVICE MANAGER ADVISED THE THROTTLE WAS BENT , REPLACEMENT AT COST OF $300 AND THE PART IS BEING 'REDESIGNED ' AND NOT BE AVAILABLE TO BE SHIPPED FROM THE PART SUPPLIER UNTIL 12/20/10 ,THE DEALERSHIP WOULD NOT RECEIVE THE PART UNTIL SOMETIME IN JANUARY 2011 .THE CAR IS NOT SAFE TO DRIVE AND WOULD NEED TO REMAIN AT THE DEALERSHIP . I ASKED WHY THE PART WAS BEING REDESIGNED, HE HAD NO ANSWER, TO ME MEANS THE ORIGINAL PART IN MY CAR IS A MANUFACTURER DEFECT. THE CAR IS ONLY 3 YEARS OLD, THE THROTTLE CANNOT GET 'BENT' ON IT'S OWN THE PART WAS DEFECTIVE WHEN INSTALLED, OBVIOUSLY A COMMON PROBLEM THAT THE PART DEALER IS AWARE OF & REDESIGNING . I WAS ALSO ADVISED THE MECHANICS DISCOVERED A FAULTY ABS TONE RING, CRACKED, $145.00 TO REPLACE , I ASKED HOW CAN THAT HAPPEN, THE SERVICE MANAGER STATED PROBABLY DUE TO THE WEATHER ?? LOOKING AT NUMEROUS WEBSITES THIS IS A COMMON PROBLEM WITH THE FORD ESCAPE, ALONG WITH THE ACCELERATOR STICKING . I CALLED FORD CUSTOMER SERVICE, SPOKE TO A REP & TWO SUPERVISORS, WHO ALL REFUSE ANY TYPE OF COMPENSATION FOR TWO KNOWN ISSUES OF THE MANUFACTURER DEFECTS SINCE THERE HAS BEEN NO RECALL FOR THE 2007 MODEL. AS A CONSUMER I AM OUTRAGED THAT FORD WILL NOT STAND BY THEIR PRODUCT FOR A LOYAL FORD CUSTOMER .IT IS DECEMBER 28,2010 , AND I STILL DO NOT HAVE MY CAR BACK AS STILL AT THE DEALERSHIP . THE PROBLEM IS CONSISTENT ON ALL THE 2007 MODELS, FORD, PLEASE ISSUE A RECALL FOR THE SAFETY OF YOUR CUSTOMERS. MY TOTAL REPAIR BILL WILL BE $450-$600 , DUE TO DEFECTIVE PARTS FROM FORD . *TR

ABS FAILURE, CAUSED BY BROKEN FRONT TONE RING REOCCURS IN OCTOBER 2011 (SECOND TIME THIS HAS HAPPENED) CAR NOW HAS ONLY 49029 MILES. *TT

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH UPHILL, THE ENGINE STARTED MAKING A LOUD BANGING SOUND. THE VEHICLE WAS TOWED TO THE DEALER, WHO STATED THAT THERE WAS AN ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *TR

GAS PEDAL STICKING (UP) IN COLD WEATHER CONDITION. UNABLE TO PUSH PEDAL DOWN AT ALL. *TR

TL. THE CONTACT 2007 FORD ESCAPE HYBRID. THE CONTACT STATED WHILE DRIVING 5 MPH THE CONTACT NOTICE THE ABS AND SERVICE BRAKE WAS ON. THE CONTACT DROVE THE VEHICLE TO THE DEALER AND THE DEALER NOTICE THE HYDRAULIC CONTROL UNIT HAD BROKEN. THE DEALER NOR THE CONTACT COULD NOT DETERMINE WHAT CAUSED THE HYDRAULIC CONTROL UNIT TO BRAKE. THE CONTACT HAS NOT CALLED THE MANUFACTURER REGARDING THE BRAKE UNIT. THE CONTACT NOTICE NUMEROUS COMPLAINTS REGARDING THE HYDRAULIC CONTROL UNIT FOR THIS YEAR MAKE AND MODEL AND STATED THIS MALFUNCTION COULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 34,000. JO

WHILE APPROACHING YELLOW TO RED LIGHT AT INTERSECTION, THE BRAKES WERE APPLIED, VIOLENTLY PULSED,THEN THE BRAKES LOCKED UP AND THE VEHICLE SLID SIDEWAYS INTO INTERSECTION.THE SPEED SENSOR (TONE) RING FOR THE ABS WAS CRACKED. LUCKILY NO INJURY, OR DAMAGE. *TR

WHILE BACKING UP OUT OF GARAGE, THE GAS PEDAL STUCK. WHEN COLDER OUT, I HAVE TO FORCEFULLY ACCELERATOR FROM AN IDLE OR PARKED POSITION. I HAVE NEARLY REARENDED PEOPLE NUMEROUS TIMES AT STOP SIGNS, ETC., AS THE CAR LUNGES ONCE THE ACCELERATOR ACTUALLY DOES GO. IT'S GOING TO CAUSE AN ACCIDENT, HAVING TO JAM ON THE PEDAL THAT HARD TO GET IT TO GO. *TR

THE GAS PEDAL CONTINUOUSLY STICKS OR LOCKS IN POSITION AFTER I HAVE STOPPED EITHER TO MAKE A LEFT TURN OR RIGHT TURN. THIS IS VERY DANGEROUS, ESPECIALLY WHEN I AM MAKING A LEFT TURN AND THERE IS USUALLY ON COMING TRAFFIC. I AM VERY NERVOUS TO MAKE LEFT TURNS FOR THIS REASON. SOMEONE WILL GET KILLED OR SERIOUSLY INJURED DUE TO THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE TRANSMISSION WAS REPLACED DUE TO INTERNAL DAMAGE. IN 2010, THE TRANSMISSION WAS REBUILT BY AN AUTHORIZED DEALER. IN ADDITION, THE ACCELERATOR PEDAL SEIZED ON NUMEROUS OCCASIONS AND AFTER REPEATED ATTEMPTS, THE PEDAL RELEASED. THE CONTACT PERFORMED THE REPAIR WHICH CONSISTED OF CLEANING THE THROTTLE BODY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

WHEN THE TEMPERATURE OUTSIDE IS BELOW 32 DEGREES, THE GAS PEDAL STICKS. THIS OCCURS WHEN YOU ATTEMPT TO ACCELERATE. THIS IS DANGEROUS IF YOU ARE PULLING OUT INTO TRAFFIC. ONCE THE PEDAL STICKS, SOMETIMES IF YOU STOMP ON IT, IT WILL RELEASE. THEY HAVE RECALLED 2001-2004 ESCAPE FOR THIS ISSUE. FORD IS NOT ACKNOWLEDGING THIS ISSUE FOR THE 2007 ESCAPE. *TR

OUR FATHER'S VEHICLE STRUCK A BRICK BUILDING AT APPROXIMATELY 50 MILES PER HOUR(FRONT / HEAD ON ) IN 2007 FORD ESCAPE. HE SUFFERED SEVERE INJURIES (FRACTURED NECK, BACK, MULTIPLE RIB FRACTURES , AND DIED AS A RESULT 2 WEEKS LATER. THE AIRBAGS DID NOT DEPLOY ON IMPACT. WHAT IS OUR NEXT STEP? WE RESEARCHED SEVERAL OTHER INSTANCES ON THIS SITE, REPORTS OF AIRBAGS NOT WORKING? PLEASE ADVISE ON NEXT STEP. *TR

ABS SYSTEM KICKS ON AND OFF AT RANDOM... MECHANIC DISCOVERED FAULTY LEFT FRONT TONE RING, WHICH IS CRACKED ON FRONT DRIVE AXLE. APPEARS TO BE A MANUFACTURING ERROR AS THERE WAS NO DAMAGE INCURRED.