NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
2007 ESCAPE XLS DEVELOPED TROUBLE WITH ACCELERATOR PEDAL IN FEBRUARY,2009. PEDAL WOULD STICK REQUIRING EXCESSIVE PRESSURE TO DEPRESS. STILL UNDER WARRANTY AT 33,205 MILES. TAKEN TO FORD DEALERSHIP WHERE CONCERN VERIFIED BY GROOVE DETECTED IN THROTTLE BODY. THROTTLE BODY REPLACED AND PROBLEM RESOLVED UNTIL NOW. AS OF SEPTEMBER, 2010 SAME TROUBLE HAS DEVELOPED. *TR
TL* THE CONTACT OWNS A 2007 FORD ESCAPE. THE CONTACT STATED THAT THE ACCELERATE PEDAL WOULD BECOME STUCK WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE FAILURE WOULD MOSTLY OCCUR DURING COLD WEATHER TEMPERATURES. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED WHO CONFIRMED THAT THERE WERE NO RECALLS FOR THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 116,309. UPDATED 9/28/12 *CN UPDATED 10/04/12
AT 41,000 MILES, THE SERVICE BRAKE SYSTEM LIGHT CAME ON AND REQUIRED AN ABS TONE RING TO BE REPLACED. THIS IS NOW LOOKING TO BE QUITE THE COMMON PART TO BREAK AFTER THE WARRANTY EXPIRES. THE SERVICE BRAKE SYSTEM LIGHT WOULD COME ON IN FREQUENTLY, BUT WOULD NEVER GENERATE A DIAGNOSTIC CODE. AT ~55000 MILES, THE SERVICE BRAKE SYSTEM LIGHT TURNED ON AND WHEN I DEPRESSED MY BRAKE PEDAL, IT WENT TO THE FLOOR AND WAS ONLY ABLE TO STOP THE CAR BY DOWNSHIFTING AND USING THE EMERGENCY BRAKE. LUCKILY I WAS ONLY DRIVING ~25 MPH ON AN EMPTY ROAD, BUT MY YOUNG CHILDREN WERE IN THE CAR. I TURNED THE CAR OFF, AND BACK ON AND TESTED THE BRAKES ON A SHORT FLAT SECTION OF THE ROAD AND THEY WORKED. I PROCEEDED THE 1/4 MILE TO MY HOUSE AND AFTER STOPPING AT A RED LIGHT AND 2 STOP SIGNS, THE BRAKES FAILED PULLING INTO MY DRIVEWAY BEING STOPPED BY MY OTHER CAR!!! THE FORD DEALER HAD THE CAR AND PULLED A DIAGNOSTIC CODE WHICH HAD THEM REPLACE AN ACTUATOR IN THE D-PILLAR. THEY ASSURED ME THAT THIS SOLVED THE ISSUE. MY WIFE LEFT TO TAKE THE KIDS TO SCHOOL AND THE SERVICE BRAKE SYSTEM LIGHT TURNED ON AND THE BRAKES FAILED AS SHE PULLED INTO THE DRIVEWAY. WE HAD THE VEHICLE TOWED TO FORD AND THEY HAVE BEEN UNABLE TO FIND ANYTHING WRONG OR GET THE BRAKES TO FAIL. NO CODES WERE GENERATED. THE GENERAL MANAGER OF THE DEALERSHIP CLAIMED HE HAD NEVER HEARD OF BRAKES FAILING ON FORD HYBRIDS. *TR
ON FRIDAY, AUGUST 27, 2010 MY DAUGHTER BECAME TANGLED IN HER SEATBELT, AND WAS SO CONSTRICTED BY THE BELT THAT WE HAD TO CUT THE BELT. THE SEQUENCE OF EVENTS IS AS FOLLOWS: 1. SHE BELTED IN, AS ALWAYS. 2. SHE ASKED IF SHE COULD LIE DOWN ON THE SEAT BECAUSE SHE DIDN'T FEEL WELL; I SAID OKAY, BUT KEEP THE BELT ON 3. WE PULLED OFF THE HIGHWAY B/C SHE NEEDED THE BATHROOM - WHEN SHE SAT UP, SHE SAID "I'M STUCK IN MY SEATBELT." ONCE PARKED, SHE RELEASED THE CLIP, BUT REMAINED TANGLED IN THE SHOULDER STRAP. 4. AS WE TRIED TO GET HER OUT OF THE BELT (SHE IS 5'3", SO I COULD NOT SIMPLY LIFT HER UP), WHICH WAS AROUND HER WAIST IN A FULL TWIST, SHE PULLED THE BELT TO FULL EXTENSION, ACCIDENTALLY STARTING THE RATCHET FUNCTION. 5. THE BELT BEGAN TO RATCHET TIGHTER AND TIGHTER, AND BECAME SO CONSTRICTED THAT SHE HAD TO FACE OVER THE BACK SEAT. 6. I HELD THE BELT TO STOP THE RATCHETING, WHILE A FRIEND RAN IN TO GET A PAIR OF SCISSORS. THE BELT WAS INCREDIBLY TIGHT ON HER - WE COULD NOT EVEN MOVE IT UP OR DOWN ON HER WAIST AND SHE WAS CRYING BECAUSE IT WAS CUTTING IN TO HER SIDES. 7. UNABLE TO RELEASE THE BELT, I CUT IT OFF MY DAUGHTER. THE CAR IS A FORD ESCAPE, HYBRID, 2007 - BUT THE SEATBELTS ARE SIMILAR IN MOST CAR BRANDS. THE BELT IS UNDER WARRANTY AND WILL BE REPLACED AT NO CHARGE. I DO NOT KNOW HOW THIS COULD BE PREVENTED, AS THE RATCHETING FUNCTION OF THE SEATBELT IS NECESSARY FOR CHILD SEAT RESTRAINTS (CAR SEATS). HOWEVER, IT WAS THE RATCHETING OF THE BELT THAT PUT MY DAUGHTER IN SO MUCH DANGER, AS ONCE THE SEATBELT BEGINS RATCHETING, IT WILL NOT RELEASE UNTIL IT IS FULLY RETRACTED. THANKFULLY, I NOTICED IT WAS RATCHETING BEFORE SHE WAS COMPLETELY CONSTRICTED. I AM ALSO REPORTING THIS TO FORD. IT COULD HAPPEN IN ANY CAR WITH RATCHETING SEATBELTS, REGARDLESS OF THE BRAND. HOPEFULLY, IT WILL NOT HAPPEN TO ANYONE ELSE. *TR
I HAVE A 2007 FORD ESCAPE. I TOOK IT TO THE CAR WAS AND MY ABS LIGHTS AND 4WD LIGHTS CAME ON. I LOOKED ONLINE AND FOUND SEVERAL COMPLAINTS OF TONE RINGS (ABS RINGS) BEING CRACKED. SURE ENOUGH MY FRONT LEFT TONE RING IS CRACKED. I BELIEVE IT HAPPEN ON THE CONVEYOR AT THE CAR WAS. STILL THIS IS A COMMON PROBLEM, EVEN FORD DEALERS (TWO OF THEM) AGREE. WHY ISN'T THIS A RECALL? FORD IS FIXING IT FOR $300. *TR
I HAVE A 2007 FORD ESCAPE WITH 33,000 MILES. BOTH ABS TONE RINGS ON THE FRONT AXLE HAVE CRACKED AND ARE AFFECTING THE ABS SYSTEM. I CALLED FORD AND ASKED IF THIS WAS A COVERED WARRANTY CLAIM. FORD GAVE ME A RUN AROUND. WHEN I GOOGLE THIS PROBLEM, I LOCATED NUMEROUS PAGES OF COMPLAINTS ABOUT THE SAME PROBLEM (CRACKED TONE RINGS). THIS APPEARS TO BE A SAFETY ISSUE AND NHTSA NEEDS TO INVESTIGATE WHY THERE ARE SO MANY FAILURES OF THIS ABS PART. *TR
NUMEROUS INTERMITTENT BRAKE/SYSTEM ISSUES. INCLUDING GRABBING DURING TRANSITION FROM REGENERATIVE TO NORMAL BRAKING DURING WET/FROZEN CONDITIONS(CAUSING POOR CONTROL/SLIDING ON SLIPPERY ROADS). FIRST DEALER, NO TROUBLE FOUND, SECOND DEALER REPLACED FRONT TONE RING, DID NOT CORRECT, TOLD TO WAIT MAYBE A BULLETIN WILL BE ISSUED. DEALER RETAINED PART. INTERMITTENT BRAKE ABS/TRACTION CONTROL/4X4 WARNING MESSAGES (VEHICLE MAY FAIL TO ACCELERATE DURING FAILURE AND OR UNEXPECTEDLY JUMP SIDE TO SIDE DURING NORMAL ACCELERATION). DEALER REPLACED REAR ROTATION SENSOR. DEALER RETAINED PART CLUNKING, LURCHING AND LOSS OF BRAKING DURING TRANSITION FROM REGENERATIVE TO NORMAL BRAKING (CAUSES DRIVER TO DEPRESS PEDAL HARDER THEN WHEN BRAKING RESTORES VEHICLE STOPS ABRUPTLY). NOT CHECKED BY DEALER. *TR
THE COOLANT PUMP FOR MY FORD ESCAPE 2007 HYBRID HAS GIVEN ME A FAILURE CODE SEVERAL TIMES. I HAD IT DIAGNOSED THEN WANTED TO ORDER THE PART AND WAS TOLD THAT I WAS NUMBER 800 ON THE BACKORDER LIST FOR THIS PART. I CONTACTED FORD AND THEY REFERRED EVERYTHING BACK TO THE DEALER(OF COURSE WHOM I HAD ALREADY SPOKEN WITH) IT IS A FORD PROBLEM FOR THE BACKORDER NOT A DEALER PROBLEM. IF I AM NUMBER 800 ON THE BACKORDER LIST WHAT TYPE OF A PROBLEM DO THEY HAVE. THE PART NUMBER IS 5M6Z 8C419 A. *TR
BRAKES SERVICED ON 07/12/10 CERTIFIED OK. ABS LIGHT ON 07/21/10. SHEEHY FORD; SPRINGFIELD, VA SERVICE MANAGER STATES, "NOT OUR FAULT YOUR FAULT!" SUV HAS EXTENDED SERVICE WARRANTY AND VIP MEMBER. BRAKES CERTIFIED AS SAFE ARE UNSAFE. *TR
I GOT TO WORK THIS MORNING AROUND 8 AM .. WITHIN A HALF HOUR OF WORKING A CO-WORKER CAME TO ME AND ASKED IF I DRIVE A FORD ESCAPE AND AS I TOLD HER YES SHE SAID TO COME OUT TO THE PARKING LOT TO SEE MY CAR...AS I ARRIVED TO SEE WHAT HAD HAPPENED...MY REAR WINDOW HAD APPEARED TO HAVE EXPLODED...THE TEMPERATURE OUTSIDE WAS UNDER 80 DEGREES...I HAD NOT RAN MY AC OR REAR DEFROST...I FILED A REPORT WITH THE POLICE DEPARTMENT AND THEY SAID THAT THERE HAD BEEN NO APPEARANCE OF ATTEMPTED BREAK IN...THE GLASS WAS ON THE INSIDE AS WELL AS ON THE OUTSIDE ( ALL OVER THE PARKING LOT ) AND BEHIND THE 2 CARS PARKED NEXT TO ME..GLAD THAT I WAS NOT DRIVING AT THE TIME!!! AS I LOOKED THIS UP OUT OF CURIOSITY ON THE INTERNET THERE WERE ALOT MORE OF THESE COMPLAINTS...WHAT'S A CONSUMER TO DO WHEN THEY PAY THROUGH THE NOSE FOR A VEHICLE AND RECEIVE SUCH TRASH??? *TR
TL*THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A MANUFACTURER'S RECALL. THE FAILURE MILEAGE WAS 35,000.
WITHOUT WARNING, THE ENGINE AND MOTOR STOPPED UPON ACCELERATING AFTER RIGHT TURN, WITH WARNING MESSAGE AND MANY LIGHTS DISPLAYED. AFTER ROLLING TO A STOP AT THE SIDE OF THE ROAD, AND WAITING 5 TO 10 MINUTES, THE CAR STARTED AND DROVE NORMALLY. THIS HAS OCCURRED A NUMBER OF TIMES SINCE THEN, ON SURFACE STREETS AND EXPRESSWAYS. THE LOSS OF POWER IS ACCOMPANIED BY LOSS OF POWER STEERING, OF COURSE, AND CREATES A DANGEROUS SITUATION. *TR
FOR THE PAST YEAR MY FEH '07 HAS HAD THE TRIANGLE LIGHT WITH THE EXPLANATION POINT COME ON. INCLUDING THE AWFUL "PULL OVER SAFELY NOW" MESSAGE. I HAVE CHILDREN IN THE BACK SEAT, IT'S TEXAS SUMMER HEAT & WE'RE ON THE SIDE OF THE ROAD WITH NO POWER EXCEPT ELECTRIC! WHILE DRIVING ON CRUISE CONTROL OF 65MPH THE ENGINE STOPS, I HAVE TO COAST (NO ACCELERATION) OVER 3 LANES OF TRAFFIC. 18 WHEELERS, CATTLE HAULERS, ETC. MY CHILDREN ARE SCARED WITLESS, AS AM I. THIS HAS OCCURRED NUMEROUS TIMES. VEHICLE SENT TO THE DEALERSHIP (WHERE IT WAS PURCHASED) THEY DID AN ELECTRICAL RESET. WHILE DRIVING FROM TEXAS TO TENNESSEE IT OCCURS SOOOO MANY TIMES I'VE GIVEN UP. MATTERS WORSE, THE CHILDREN ARE WITH ME. I AM NOT SAFE WHILE DRIVING THIS NEW VEHICLE. I THOUGHT THIS WAS A MATTER OF SAFETY WITH FORD!! AFTER LOOKING AT OTHERS ON THIS SITE, I AGREE. I WILL NOT BUY ANOTHER FORD. THOUGH THAT IS ALL WE'VE PURCHASED IN THE PAST 20YRS!! MY HUSBAND EVEN SOLD HIS HYBRID AND PURCHASED A HYUNDAI!!! WHY IS FORD NOT COMING OUT WITH A RECALL?? ALL I SEEM TO FIND IS THE CLOTH COVER THAT MAY PREVENT THE AIR BAG DEPLOYMENT. ARE THEY IGNORING THE OTHER COMPLAINTS ABOUT THE WARNING LIGHT OF "PULL OVER SAFELY NOW" AND YOUR COASTING TO THE SIDE OF A BUSY FREEWAY OF 18 WHEELERS???? *TR
2007 FORD ESCAPE 4WD FRONT ABS SYSTEM FAILURE. THE TONE RING ON MY ESCAPE BROKE ON MY VEHICLE CAUSING IT TO FAIL. MY BRAKING SYSTEM DIDN'T WORK. I LOOKED UP THE PROBLEM AND FOUND IT TO BE VERY COMMON, A TONE RING FAILURE. I FEARED FOR MY SAFETY AS WELL AS MY WIFE'S. WE DRIVE THIS CAR A LONG WAY TO WORK. THERE ARE SO MANY REPAIRS TO THIS 'PROBLEM' THAT I BELIEVE IT WARRANTS AN INVESTIGATION. I REFUSE TO DRIVE THE CAR UNTIL THE PROBLEM IS FIXED AS I NOW HAVE NO BRAKE SYSTEM. *TR
TONE RING FAILURE ON PASSENGER SIDE FRONT AXLE. WHEN THE RING FAILS YOU LOSE ABS AND TRACTION CONTROL. FAILURE AT 46000 MILES. TWO WEEKS LATER TONE RING FAILURE ON DRIVER SIDE FRONT AXLE. THE AXLE MUST BE REPLACED TO REPAIR THE TONE RING. THE REPAIR COST 250.00 PER AXLE..DRIVING WITH THE ABS SYSTEM NOT WORKING PROPERLY CAN BE DANGEROUS, AND THEREFORE THE AXLES MUST BE REPLACED..I BELIEVE THESE RINGS ARE DESIGNED AND MANUFACTURED POORLY... *TR
2007 FORD ESCAPE AIR CONDITIONER FAILURE. SMOKE BILLOWING FROM UNDER THE HOOD. HOT AIR EMITTING FROM VENTS. *TR
THE BRAKES SUDDENLY DID NOT WORK WHILE PULLING OUT OF THE PARKING LOT. ABS LIGHT AND PARKING LIGHTS CAME ON AND SERVICE BRAKE WARNING. DIAGNOSTIC DETERMINE THAT HCU(HYDRAULIC CONTROL UNIT) AND ANTI-LOCK BRAKING FAILED. *TR
IN SEPTEMBER 2009 I HAD TO HAVE THE ABS TONE RING ON DRIVERS SIDE REPLACED BECAUSE I WAS HAVING ISSUES WHERE BREAKS WOULD "SLIP" WHEN BREAKING- THEY WOULD ENGAGE FOR A BIT THEN SLIP AND RE-ENGAGE. THIS ISSUE DIDN'T PROVE TO BE DANGEROUS FOR ME, BUT COULD HAVE BEEN. THE END OF MAY I BEGAN HAVING THE SAME ISSUES AGAIN AND I KNEW WHAT THE PROBLEM WAS SO I TOOK IT INTO DEALER WHERE THEY REPLACED THE PASSENGER SIDE ABS RING- PROBLEM SEEMED TO BE SOLVED. UNTIL THE NEXT DAY WHEN I WAS DRIVING HOME FROM WORK ON THE HIGHWAY AND LOST MY BREAKS COMPLETELY- LESS THAN 24 HOURS AFTER THEY HAD SERVICED THE BREAKS. HAD CAR TOWED TO DEALER WHERE THEY INFORMED ME THAT THE MASTER CYLINDER WAS BAD AND NEEDED REPLACED- FOR $1400. THIS IS NOT SOMETHING THAT I BELIEVE I CAN WEAR UNUSUALLY SO THAT IT WOULD GO BAD LIKE THIS, AND SO SUDDENLY. IT WAS AN EXTREMELY DANGEROUS SITUATION IT PUT ME INTO WHERE I WAS UNABLE TO STOP MY CAR WITHOUT THE USE OF THE EMERGENCY BRAKES. I DO NOT UNDERSTAND HOW THE TOYOTA BREAK ISSUES WERE RECALLED BUT THIS ONE HAS NOT BEEN, IT SEEMS AFTER SEARCHING THE INTERNET THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THE FORD ESCAPE HYBRIDS. I FEEL LET DOWN BY WHATEVER AGENCY IT IS THAT SHOULD BE REGULATING THIS ISSUE AND BY FORD WHO UNTIL NOW I THOUGHT WAS A RESPECTABLE CORPORATION. *TR CONSUMER STATED COMPLAINT WAS SUBMITTED IN 2010, SOLD THE VEHICLE RIGHT AFTER THE INCIDENT. UPDATED 6/8/18*JB
2007 FORD ESCAPE TIRE STEMS ARE FRACTURED, THE RUBBER IS NOT HOLDING UP. I HAVE REPLACED ONE AND NOTICED A SECOND TIRE LOOSING PRESSURE. UPON INSPECTING IT AND THE REMAINING STEMS THEY ALL REQUIRE REPLACING. THIS HAS THE POTENTIAL OF CREATING A SEVERE ACCIDENT. I FEEL THESE SHOULD BE RECALLED, NOW. MY LOCAL DEALER MENTIONED THAT FORD DID SEND A POSTCARD OUT TELLING OWNERS TO LOOK AT THEIR TIRE STEMS. HOWEVER, I DID NOT RECEIVE ONE. *TR
DRIVING HOME, ON HIGHWAY 880, 110 MILES FROM HOME, OUR CAR LOSES ALL POWER, ACCELERATOR STOPS WORKING COMPLETELY. WE COAST TO THE SIDE OF THE HIGHWAY. TURN KEY TO OFF POSITION, START IT UP AGAIN. AS WE DRIVE OFF - ABSOLUTELY NO WARNING - CAR STOPS WORKING AGAIN AND AGAIN. THIS OCCURRED OVER A DOZEN TIMES. LOSING POWER ON HIGHWAY, WE HIT THE HAZARD LIGHTS AND TRY TO MANEUVER OVER TO THE SIDE OF THE ROAD, COASTING. THE WORST WAS COMING OVER 152, HECKER PASS. NOWHERE TO PULL OVER. WE LOST POWER MANY, MANY TIMES WITH ABSOLUTELY NO WARNING. IT TURNS OUT THE CAR NEEDED A NEW TRANSMISSION COOLING PUMP. THERE IS A TSB (08-24-5) OUT ON THIS CAR STATING THAT "THIS CONDITION MAY RESULT IN REDUCED POWER AS THE SYSTEM ACTIVATES FAIL SAFE OPERATION." THERE IS NO "REDUCED POWER" - THERE IS ABSOLUTELY NO POWER! VERY UNSAFE. WE ARE LUCKY TO HAVE SURVIVED THE DRIVE HOME. FORD IS VERY AWARE OF THIS PART BEING DEFECTIVE AND HAS DESIGNED A COMPLETELY DIFFERENT TRANSMISSION COOLING PUMP (FOUND "ON THE SHELF") TO REPLACE THE ONES THAT ARE DEFECTIVE AND GOING BAD IN THE CARS THEY SOLD. I BOUGHT THIS BRAND NEW 2007 FORD ESCAPE AND FEEL MY SAFETY HAS BEEN COMPROMISED BY FORD NOT RECALLING THIS PART THAT CAUSES SUCH AN EXTREME "FAIL SAFE" MODE AS STOPPING MY CAR ON THE HIGHWAY, REPEATEDLY. I HAVE THE "OLD" TRANSMISSION COOLING PUMP THAT WAS REMOVED FROM MY CAR THAT STOPPED WORKING. I THINK THAT FORD SHOULD REIMBURSE US FOR THE COST DIAGNOSTIC WORK AND REPLACEMENT OF THE NEW PART, INCLUDING LABOR. MY BACK HAS BEEN IN SPASMS FOR 3 DAYS NOW BECAUSE OF THE STRESS FROM THE DRIVE HOME THAT TOOK ALMOST 5 HOURS. I WOULD LIKE FORD TO REIMBURSE US FOR THE REPAIRS OF $554. *TR
GAS PEDAL STICKS AND IT WONT LET ME ACCELERATE FROM TIME TO TIME. IT HAPPEN MOST OF THE TIME IN THE EARLY MORNING WHEN ITS STILL COOL OUTSIDE. ALSO THE REAR DRIVER SIDE DOOR LOCK STICKS FROM TIME TO TIME. *TR
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHEN THE VEHICLE WAS COLD, THE FUEL DOES NOT CIRCULATE PROPERLY AND CAUSED A DELAY IN THE ACCELERATOR PEDAL. THE DEALER STATED THAT WATER WAS REACHING THE THROTTLE BODY AND COULD CAUSE PROBLEMS WITH THE VEHICLE SPEED CONTROL. THE DELAY COULD ALSO CAUSE THE THROTTLE TO STICK, THE VEHICLE TO LOOSE POWER OR TO HESITATE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THE VEHICLE COULD POTENTIALLY LOOSE POWER WHILE DRIVING IN TRAFFIC. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE UNKNOWN WHEN THE COMPLAINT WAS FILED.
MY FORD HYBRID ESCAPE (GAS) ENGINE SHUT DOWN AS I WAS ACCELERATING ONTO THE HIGHWAY. THE DRIVE POWER WAS COMPLETELY LOST. THE CAR CONTINUED COASTING AND I GOT THE MESSAGE STOP SAFELY NOW. I PULLED OFF TO THE SHOULDER, STOPPED AND SHUT OFF THE CAR. I THEN RESTARTED THE CAR AND IT FUNCTIONED NORMALLY. THE FAILURE HAS NOT HAPPENED (AFTER ABOUT 100 MILES) SINCE THE ONE INCIDENT. I HAVE DRIVEN THE CAR TO A FORD DEALER FOR DIAGNOSIS. THE UN-COMMANDED ENGINE SHUT DOWN WITHOUT ANY PRELIMINARY WARNING SEEMS LIKE A HAZARDOUS CONDITION THAT COULD BE LIFE THREATENING IN CERTAIN CIRCUMSTANCES. *TR
GAS PEDAL STICKS IN NEAR AND BELOW FREEZING WEATHER. *TR
FOR THE SECOND TIME IN THE LAST MONTH I NEEDED TO BRING MY FORD ESCAPE IN TO THE SERVICE DEPARTMENT. THIS TIME IT WAS BECAUSE MY ABS LIGHT CAME ON AND MY 4WD DRIVE LIGHT STARTED FLASHING. THE VEHICLE WAS RUNNING FINE AND WAS NOT MAKING ANY SOUNDS. THIS TIME THE "ABS SENSING RING" HAD GONE BAD. I ONLY HAVE 22150 MILES ON THE VEHICLE, DRIVE MODERATE AMOUNTS, AND MAKE SURE I GO IN FOR ALL MY SERVICE VISITS. THANKFULLY THIS TOO WAS COVERED BY WARRANTY, BUT IT IS REALLY BECOMING A HASSLE TO VISIT THE DEALERSHIP SO FREQUENTLY. ADDITIONALLY I HAD TO HAVE MY BRAKE PADS REPLACED THIS VISIT. *TR
ON 02/09/10 I WAS DRIVING MY 2007 FORD ESCAPE. THE GAS PEDAL STUCK. I COULD ONLY GET IT TO WORK BY USING MY CRUISE CONTROL BUTTONS. I PROCEEDED TO MY FRIEND'S HOUSE. IT HAPPENED SEVERAL TIMES ON THE ALONG THE 13 MILE RIDE. WHEN I ARRIVED I WENT ONLINE AND GOOGLED MY MAKE AND MODEL ALONG WITH THE WORDS "ACCELERATOR STUCK". I FOUND SEVERAL WEBSITES WHERE THERE WAS A DISCUSSION OF THE ISSUE GOING BACK TO THE 3002 MODEL. I READ THAT IT HAPPENED TO SEVERAL YEARS OF THE SAME MODEL OF VEHICLE. I DISCOVERED THE FIX WAS REPLACING THE THROTTLE BODY AND IT SOLVES THE PROBLEM. I CALLED KENDALL FORD (MY DEALERSHIP) AND LEFT A MESSAGE FOR MY SERVICE MANAGER. HE RETURNED MY CALL IN LESS THAN 45 MINUTES. I EXPLAINED, HE LISTENED, HE TOLD ME TO BRING IT IN AND SAID THERE IS NO RECALL SO I WOULD HAVE TO PAY FOR IT. I BROUGHT IN MY VEHICLE AND LEFT IT AND WENT TO WORK. I CALLED FORD CONSUMER AFFAIRS IN DETROIT AND SPOKE WITH A REPRESENTATIVE, THE LADY WHO ANSWERED. SHE TOOK MY VIN NUMBER. I TOLD HER I RESEARCHED ONLINE AND THIS WAS AN ONGOING ISSUE DATING BACK TO AT LEAST 2001. I ASKED WHY NO RECALL SHE SAID FORD MONITORS REPAIRS AND HAD NOT DEEMED THIS A PROBLEM. I TOLD HER IT WAS A KNOWN ISSUE AND I WOULD FILE A COMPLAINT WITH MY STATE AG AND SHE TOLD ME SHE WOULD NOTE IT. MY CAR WAS DELIVERED TO ME AT WORK AND THE COST WAS $305.43; $140.53 FOR PARTS AND $164.43 FOR LABOR. I CALLED MY SERVICE MANAGER AND ASKED ABOUT THE COST. HE VERIFIED IT. HE TOLD ME THEY HAD DONE THIS REPAIR "MANY" TIMES ON THIS MODEL OF VEHICLE. I FEEL SINCE THIS ISSUE HAS BEEN GOING ON SINCE AT LEAST 2001 FORD SHOULD HAVE LOOKED INTO IT AND PERHAPS THIS VEHICLE SHOULD BE RECALLED. IT IS OBVIOUSLY A KNOWN ISSUE. I HAVE FILED COMPLAINTS WITH THE BBB AND THE OREGON AG. *TR
FLUID LEAKING ON DRIVE UNDER ENGINE. TURNS OUT TO BE REPLACED T COOLER PER TSB09-09-04. BARELY MADE IT UNDER 36,000 MILE WARRENTY. *CN
1.THE EVENTS LEADING UP TO THE FAILURE - OUTSIDE COLD TEMPERATURE. 2.THE FAILURE, HOW OFTEN IT OCCURS, ITS CONSEQUENCES - THE KEY IS VERY DIFFICULT TO DISENGAGE FROM THE IGNITION WITHOUT SIGNIFICANT FIDDLING. IT OCCURS EVERY TIME THE OUTSIDE TEMPERATURE DROPS TO AROUND 40 DEGREES (F) OR LOWER. THE CONSEQUENCES ARE (1) THAT THE VEHICLE MAY SLIP INTO GEAR, ROLL ANYWHERE AND CAUSE AN ACCIDENT IF THE KEY IS LEFT IN THE IGNITION. THERE IS ALSO THE HEIGHTENED POSSIBILITY OF VEHICLE THEFT AND/OR A BROKEN KEY. 3.WHAT WAS DONE TO CORRECT THE FAILURE; I.E, PARTS REPAIRED OR REPLACED (AND IF OLD PART IS AVAILABLE) - I CONTACTED FORD VIA E-MAIL AND THEIR RESPONSE WAS TO TAKE IT TO THE DEALER. I ALSO GOOGLED THE PROBLEM AND FOUND OUT THAT FORD FUSIONS ARE RIFE WITH THIS PROBLEM - HTTP://WWW.FORD-FORUMS.COM/FORD-FUSION/4432-KEYS-WONT-COME-OUT-IGNITION.HTML. I ASSUME THE SAME KIND OF IGNITION SWITCH IS IN ALL OF THE LATER MODEL FORDS. ONLINE REMEDIES INCLUDE PARTIALLY DISASSEMBLING THE GEAR SHIFTER, WHICH MAY LEAD TO A MORE HAZARDOUS CONDITION THAN A STUCK KEY AND I DON'T WANT TO THAT.THIS IS A SERIOUS SAFETY ISSUE AND SHOULD BE INVESTIGATED. *TR
I OWN A 07 FORD ESCAPE WITH 30,000 MILE ON IT. LAST WEEK THE ABS BRAKE SYSTEM ENGAGING WHEN THERE IS NO NEED FOR IT TO. WHEN STOPPING THE VEHICLE ON JAN.28 2010 THE VEHICLE BEGAN TO BUCK BADLY. AFTER STOPPING AGAIN AT THE NEXT STOP IT BUCKED ONCE MORE, AS I DROVE OFF THE ABS LIGHT CAME ON AND THE MESSAGE CENTER LIST BOTH "SERVICE BRAKE SYSTEM" AND SERVICE 4X4 SYSTEM" I TOOK THE CAR TO THE DEALERSHIP ON JAN 29 AND WAS TOLD THAT THE ABS SYSTEM TONE RING FOR THE LEFT FRONT WHEEL WAS DEFECTIVE AND NEEDED TO BE REPLACE (COST $325.00) I HAVE FOUND ON THE INTERNET THAT THIS SEEM TO BE A COMMON REPLACEMENT PART ON FORD AND MERCURY OF THIS MODEL AND YEAR. I FEEL THIS IS A PROBLEM THAT FORD SHOULD BE RECALLING. (THE DEALERSHIP KEPT THE OLD PART). *TR
2007 FORD ESCAPE-ACCELERATOR STICKS, WAS WONDERING IF THIS HAS ANY RELATION TO THE RECENT TOYOTA RECALLS. MY FORD ACCELERATOR STICKS ALMOST DAILY. *TR
WE WERE STOPPED AT A RED LIGHT WHEN WE HEARD A LOUD NOISE LIKE A GUNSHOT. AS WE TURNED AROUND IN THE CAR TO SEE WHAT WAS HAPPENING, THE REAR WINDOW SHATTERED AND EXPLODED OUT. THE FRONT WINDSHIELD DEVELOPED A CRACK FROM THE DRIVER SIDE TO THE PASSENGER SIDE IN AN ARC PATTERN. ALL GLASS AND ONE OF THE HINGES FROM THE REAR WINDOW BLEW OUT OF THE CAR FROM THE EXPLOSION. THE CAR WAS WARMED AND WASN'T THE FIRST TIME IT WAS USED THAT DAY. IT WAS RAINING, THERE WAS NO FROST OR ICE ON THE WINDOWS. THE REAR DEFROSTER WAS NOT ON AND THE REAR WIPER WAS NOT ON. WE WERE NOT MOVING AND NEITHER WERE ANY OF THE VEHICLES AROUND US BECAUSE OF THE RED LIGHT. SINCE ALL GLASS FELL OUT, WE KNEW THAT NOTHING HIT THE GLASS TO CAUSE IT TO SHATTER. I HAVE BEEN READING ON VARIOUS WEB SITES THAT THIS HAS HAPPENED TO MANY OTHER FORD ESCAPE OWNERS. ESPECIALLY OVER THE PAST MONTH BUT IN ALL DIFFERENT MODEL YEARS. I CALLED MY INSURANCE COMPANY TO PUT IN A CLAIM BUT THERE IS A $500 DEDUCTIBLE. IF THIS IS A SAFETY RECALL ISSUE THEN I SHOULD BE REIMBURSED FOR MY EXPENSES BY FORD. *TR
WHEN I WAS DRIVING HOME, AFTER STOPPING AT A RED LIGHT AND STARTING TO ACCELERATE, MY ESCAPE RUMBLED A BIT, THEN WAS RUNNING FINE. A FEW MOMENTS LATER, WHEN I WAS ABOUT TO GO OVER TRAIN TRACKS, IT SUDDENLY STOPPED ACCELERATING. THANKFULLY I WAS ABLE TO COAST OVER THE TRACKS SAFETY AND OFF TO THE SIDE OF THE ROAD, BUT OTHER THEN THE SLIGHT JERKING A LITTLE EARLIER, THERE WERE NO WARNING SIGNS. I TRIED TO SEE IF REVERSE WOULD WORK, AND THAT DID NOT EITHER. THANKFULLY MY VEHICLE WAS STILL UNDER WARRANTY-THE ENTIRE TRANSMISSION SYSTEM HAD TO BE REPLACED. THERE WAS ONLY ABOUT 21,500 MILES ON THE VEHICLE! AND I REGULARLY GET MAINTENANCE. I HAVE BEEN DRIVING IT FOR ABOUT 500 MILES AND EVERYTHING SEEMS OKAY (ALTHOUGH MY MPG SEEMS TO HAVE GONE DOWN SOME). *TR
FORD ESCAPE 2007, APPROX. 30,000 MILES, GAS PEDAL STICKING, CAN NOT ACCELERATE PROPERLY AND SMOOTHLY. CONTINUALLY OCCURS UNDER COLD CONDITIONS, DANGEROUS WITH ICE ON ROADS WHEN SLOW ACCELERATION IS NEEDED . CANNOT ACCELERATE QUICKLY WHEN NEEDED WHICH IS ALSO DANGEROUS. *TR
TL*THE CONTACT OWNS A 2007 FORD ESCAPE. WHILE APPROACHING A STOP SIGN AND ENGAGING THE BRAKE PEDAL HE WAS UNABLE TO STOP THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY DRIVE THE VEHICLE TO THE DEALER. THE DEALER WAS UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE DEALER INFORMED HER THAT THEY COULD RUN A DIAGNOSTIC TEST FOR $85. THE CONTACT DID NOT AGREE TO THE DIAGNOSTIC TEST. THE FAILURE MILEAGE 14,000.
TL* THE CONTACT OWNS A 2007 FORD ESCAPE HYBRID. THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING APPROXIMATELY 15 MPH. HE NOTICED THAT THE VEHICLE WOULD ONLY DRIVE WITH ELECTRICITY AND WOULD NOT ENGAGE IN NORMAL. HE TOOK THE VEHICLE TO THE DEALER. THE DEALER RE-GROUNDED THE WIRE AT AN EXPENSE OF $450.00. HE CONTACTED THE MANUFACTURER AND WAS REFERRED TO NHTSA. THE CURRENT AND FAILURE MILEAGES WERE 37,533.
GAS PEDAL STICKS, WON'T LET ME ACCELORATE FROM TIME TO TIME.
I STARTED MY CAR IN THE MORNING, AND DROVE UP MY STREET AS I NORMALLY DO ON DRY, CLEAR PAVEMENT, HITTING NO BUMPS OR POTHOLES. AS I GOT TO THE STOP SIGN AND PRESSED MY BRAKE PEDAL, THE ABS LIGHT CAME ON AND MY 4WD LIGHT BEGAN FLASHING. THE BRAKES MADE A GRINDING SOUND, AND THE BRAKES LOCKED UP. I NOW KNOW THIS AS THE ABS SYSTEM ACTIVATING. THIS HAS BEEN HAPPENING FOR 2 DAYS NOW, EVERY TIME I HIT THE BRAKES IN MY FORD ESCAPE. I HAVE BEEN TOLD THAT IT IS A CRACKED TONE RING BY MY LOCAL FORD DEALER AND THAT IT IS A MINIMUM OF $400.00 TO FIX. I DO NOT HAVE THAT KIND OF MONEY. I HAVE BEEN LOOKING ONLINE ABOUT THIS PROBLEM AND I AM AMAZED AT HOW MANY OTHER PEOPLE HAVE THE SAME ISSUE! AND WITH LOW MILEAGE AND THROUGH NO FAULT OF THEIR OWN. I AM AT 52,000 ON MY 2007 FORD ESCAPE (WITH THIS BEING 90% HIGHWAY MILES) THIS IS A SERIOUS SAFETY ISSUE AND I AM APPALLED THAT THERE HAS NOT BEEN A RECALL ON THIS YET!!!! PLEASE HELP US IN ALLOWING A RECALL FOR ALL THE PEOPLE WHO HAVE BEEN EFFECTED BY THIS. I AM A SINGLE MOTHER AND I HAVE NO IDEA HOW IM GOING TO AFFORD TO HAVE THIS FIXED. : ( THANK YOU FOR ANY HELP YOU MAY BE ABLE TO PROVIDE TO ME AND MY BOYS! *TR
FULL BRAKE FAILURE ON A BRAND NEW FORD ESCAPE HYBRID. BRAKES FAILED AT 3,000 MILES ON THE CAR ON MY WAY TO WORK. DEALER FOUND AND FIXED A "COMPUTER" SYSTEM DEFECT THAT CAUSED THE BRAKING SYSTEM TO FAIL COMPLETELY. SCATTERED SIMILAR REPORTS ON THE INTERNET ON THE FORD ESCAPE. IF IT HADN'T BEEN SIX AM ON A QUIET STREET I WOULD HAVE CRASHED THE CAR. THERE WAS NO BRAKING POWER WHATSOEVER. BRAKE LIGHT WARNING DID FLASH.*TR
MY VEHICLE IS A 2007 FORD ESCAPE XLT. FOR THE PAST SEVERAL MONTHS WHEN I TRY TO GAS UP THE VEHICLE I CAN ONLY PUT IN A SMALL AMOUNT OF GASOLINE. IT APPEARS THAT THE GAS FILLER PIPE COVER (A LITTLE FLAP THAT IS MOUNTED ON THE INSIDE OF THE FILLER PIPE) IS GONE. BECAUSE IT IS MOUNTED FROM THE INSIDE, THE ONLY PLACE IT COULD HAVE GONE IS INTO THE FILLER PIPE WHICH CAUSES A BLOCKAGE SO THAT GAS BACKS UP AND SPILLS OUT. IT TAKES ABOUT 15 MINUTES TO FILL THE GAS TANK WITH A CONSTANT AUTO TURN OFF OF THE FUEL PUMP. ON AND OFF, ON AND OFF WITH THE GAS PUMP. DO NOT GO TO A FULL SERVE STATION AS THEY JUST STICK THE PUMP IN AND WAIT ON SOMEONE ELSE... AT ALMOST $4.00 PER GALLON YOU DO NOT WANT TO PAY FOR ALL THE FUEL THAT JUST GOES ON THE GROUND!!! THIS CREATES BOTH A HAZARDOUS AND ENVIRONMENTAL ISSUE AT THE GAS STATION!! FORD SHOULD ISSUE A RECALL AND FIX THESE THINGS!!! *TR
ON AUGUST 27TH OF 2009 I WAS DRIVING MY 2007 FORD ESCAPE WHILE CORRECTING MY CHILDREN IN THE BACK SEAT I HIT A WET SPOT IN THE ROAD AND LOST CONTROL OF MY VEHICLE I ROLLED 2 TIMES AND STOPPED WITH A FRONT END COLLISION. THE SEAT BELT DID NOT CATCH CAUSING ME TO BASH MY FACE INTO THE STEERING WHEEL AT LEAST TWO TIMES. THE AIR BAGS ALSO DID NOT WORK EITHER. BECAUSE OF THE FAULTY EQUIPMENT IT CAUSED ME TO BREAK MY NECK IN 3 PLACES AND SPENDING 2 WEEKS IN THE HOSPITAL HAVING TO HAVE SURGERY WITH A METAL ROD AND TWO SCREWS....BECAUSE OF THE DEFAULTED EQUIPMENT I STILL SUFFER FROM PERMANENT NERVE AND MUSCLE DAMAGE AND CHRONIC PAIN. *TR
A PIECE IN THE SHIFTER ASSEMBLY IS DEFECTIVE CAUSING THE KEY TO GET STUCK IN THE IGNITION, AND INSTEAD OF FORD REPLACING THAT ONE PIECE THEY SUGGEST YOU REPLACE THE SHIFTER ASSEMBLY WHICH IS AT LEAST 400.00 VS MAYBE 50.00. *TR
2007 FORD ESCAPE - GAS PEDAL CAME UNDONE - LOCAL FORD DEALERSHIP CHECKED IT OUT AND SAID NO PROBLEM. 6 MONTHS LATER SAME THING AND THEY HAVE NOW ORDERED A NEW PART. IS IS USUAL FOR THE GAS PEDAL TO COME UNDONE. *TR
LEFT FRONT "TONE RING" FAILED AND LOCKED OUT THE BRAKES. *TR
REAR WINDOW LITERALLY BLEW OUT! *TR
GAS PEDAL WILL STICK EVERY TIME I TRY TO ACCELERATE. I HAVE TO TAP GAS PEDAL TWICE WITH FOOT TO ACCELERATE CAR AT ANY SPEED. *TR
2008 FORD ESCAPE WE HAVE A TIRE VALVE STEM THAT IS CRACKED FOR SOME REASON IT WILL NOT HOLD THE CORRECT AIR PRESSURE BUT IT MAY CREATE A HAZARD IF IT POPS OFF WHILE DRIVING DOWN THE ROAD. *TR
WHILE DRIVING ON INTERSTATE 95 IN NORTHERN VIRGINIA, MY FAMILY AND I WE'RE CRUISING AT HIGHWAY SPEEDS UNTIL TRAFFIC CAME TO A SUDDEN HALT. MY WIFE SUCCESSFULLY APPLIED THE BRAKES IN OUR 2007 FORD ESCAPE HYBRID AND WE CAME TO A STOP. HOWEVER, FOLLOWING THAT STOP, THE BRAKES NO LONGER FUNCTIONED. WE HAD MANAGED TO SUCCESSFULLY NEGOTIATE THE VEHICLE OFF THE ROAD AND CALLED FOR A TOW TRUCK. THE ONLY FACTOR THAT LED TO THE STOPPING OF THE VEHICLE WAS DOWNSHIFTING AND USE OF THE EMERGENCY BRAKE. THANKFUL WE WERE SAFE, BUT FRUSTRATED BECAUSE WE HAD BEEN AT THE FORD DEALERSHIP THAT MORNING TO HAVE A SERVICE LIGHT AND WEAK BRAKING POWER INVESTIGATED. THE TECHNICIAN TOLD ME THAT THE SERVICE LIGHT COULD BE A COMPUTER MALFUNCTION (TO BE REMEDIED BY A "RE BOOT" OF THE SYSTEM) OR A FAILURE OF THE ELECTRONIC CONTROL MODULE. HE ASSURED ME THE VEHICLE WAS SAFE TO DRIVE. IN THE END, BOTH THE ELECTRONIC CONTROL MODULE AND HYDRAULIC CONTROL MODULE FAILED, RESULTING IN THE INCIDENT ON I-95. *TR CONSUMER STATED HE GOT RID OF THE VEHICLE AFTER THE BRAKE FAILURE. UPDATED 6/8/18*JB
THROTTLE STICKS,USUALLY WHEN COLD BUT IT HAS STUCK WHEN WARM. THE GAS PEDAL WON'T DEPRESS WITHOUT PUSHING IT HARD TO OVERCOME BEING STUCK. THIS HAS CAUSED ME A FEW SCARES WHEN PULLING OUT INTO TRAFFIC AND IT WONT MOVE AS IT SHOULD. THIS HAS HAPPENED MANY TIME INCLUDING THIS MORNING. *TR
THERE HAS BEEN MULTIPLE INSTANCES WHERE THE GAS PEDDLE CANNOT BE DEPRESSED. NO MATTER THE AMOUNT OF PRESSURE APPLIED. IT HAS OCCURRED BOTH AT A STANDSTILL AND WHILE IN MOTION. I HAVE READ ITS A POSSIBLE THROTTLE BODY PROBLEM NOT SURE. FIRST OCCURRENCE WAS DURING COLD WEATHER HOWEVER IT HAS OCCURRED DURING WARM TEMPS IE 85DEGREE OUTSIDE TEMPERATURE. IT HAPPENS AND THEN THERE IS NO PROBLEMS FOR A LONG TIME MAYBE MONTHS, HOWEVER IF IT WERE TO OCCUR DURING A MERGE THIS COULD BE VERY DANGEROUS AND POSSIBLY DEADLY. PLEASE LOOK INTO THIS AS THERE IS ALREADY MULTIPLE RECALLS ON FORDS ACCELERATION SYSTEMS IN THIS MODEL FROM PRIOR YEARS. *TR
ORIGINAL OWNER STATED THAT AFTER SHE HAD HAD THE CAR ABOUT 18 MONTHS IT HAD JUST STOPPED ON HER SEVERAL TIMES WHEN SHE WAS ON THE HIGHWAY WITH AND WITHOUT THE WARNING LIGHT COMING ON FIRST. THE VEHICLE WAS CHECKED OUT BY A FORD AGENCY IN VIRGINIA AND THEY COULD NOT FIND A PROBLEM. APPARENTLY, IT HAD HAPPENED SEVERAL TIMES AGAIN BETWEEN 2010 AND 2013, IT WAS CHECKED OUT BY A PENNSYLVANIA FORD DEALERSHIP AND AGAIN, THEY FOUND NOTHING WRONG. SHE STOPPED DRIVING IN 2013 THE CAR WAS SOLD TO A FRIEND WHEN IT HAD ABOUT 127,000 MILES ON IT. AFTER USING IT FOR ABOUT 3000 MILES AND SEVERAL MONTHS WHILE ON A HIGHWAY GOING ABOUT 60MPH THE WARNING LIGHT TO PULL OVER AT ONCE CAME ON. HE DID, TURNED THE ENGINE OFF ,WAITED 10 MINUTES AND STARTED IT UP AGAIN. HE THEN PROCEEDED ANOTHER 20 MILES OR SO AND THE SAME THING HAPPENED. THE LOCAL FORD DEALERSHIP THEN SAID THAT THE "MOTOR ELECTRONICS COOLING PUMP" WAS DEFECTIVE AND NEEDED TO BE REPLACED. APPARENTLY, IT IS A COMMON PROBLEM. MY QUESTION IS THAT IF IT IS SUCH A COMMON PROBLEM, "WHY HASN'T THERE BEEN A RECALL?" THIS IS POTENTIALLY EXTREMELY DANGEROUS! WHY SHOULD THE CUSTOMER HAVE TO PAY OVER $800 TO HAVE A KNOWN DEFECTIVE PART REPLACED? I FEEL THAT FORD HAS BEEN GROSSLY NEGLIGENT IN NOT ACTING ON THIS.