2015 Ford Escape

On 4-13-26 an unknown subject hit my wife head on causing significant damage to our vehicle. None of the airbags deployed causing injury to my wife’s forehead, right foot and left knee

The contact owns a 2015 Ford Escape. The contact stated that while attempting to start the vehicle, the vehicle failed to start. No warning lights were illuminated. The contact was concerned about driving the vehicle due to a potential fire risk. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 26V011000 (Equipment). An appointment was scheduled with the local dealer who confirmed that the parts were on backorder. The vehicle was not diagnosed or repaired. Additionally, the vehicle was scheduled to be towed to the local dealer. The manufacturer was not contacted. The failure mileage was approximately 88,000.

(1) What happened? Suddenly the rear camera screen went blank. It took me half a second to realize the problem and to react and automatically stepping the breaks. Luckily, there was no one behind the car. (2) What component or system failed or malfunctioned? Rear Camera View/Screen. (3) Is it available for inspection upon request? Yes. (4) How was your safety or the safety of others put at risk? Other people and my self was in very high risk! (5) Has the problem been reproduced? Yes, many times after the first incident! (6) Confirmed by a dealer or independent service center? Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? There is an open recall for this problem already, but Ford dealer refuses to fixed it! (7) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warnings, no messages. Rear camera view/screen goes blue and then a warning is shown on the screen.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse(R), the rear-view camera became inoperable. The rear-view camera intermittently failed, with the image fluctuating and failing to properly operate. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 180,000.

THE FORD ESCAPE WAS PARKED IN A PARKING LOT AND THEN APPROXIMATELY 10-15 MINUTES LATER IT CAUGHT ON FIRE UNDER THE HOOD.

Took care & kept up with car maintenance quite regularly, including oil and transmission fluid drain & fills. No signs of any issues. Going uphill and suddenly transmission starts slipping and pump is suddenly whirring loud. No urgent lights or dash messages. Drove it a little further (i was already super close to my destination) and within a minute the car is violently jerking. Loud metal bangs and clank sounds and lost power. RPMs up but can’t get into gear. It will jerk & move by itself at idle because can’t stay in park either. Still no warning message. Got it towed—dealership found NO transmission codes, but found one code, p0219, engine over speed; most likely from the RPMs spiking due to the slippage. The trans fluid level was ok but it was black and burnt, despite being serviced months ago. They confirmed it will need a total replacement transmission.

The contact owns a 2015 Ford Escape. The contact stated that while reversing at an undisclosed speed, the rearview camera was intermittently distorted or was inoperative. The failure had occurred on several occasions. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 2569V5000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera image failed to function properly and intermittently failed to display. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts were only distributed to repair Ford Mustangs associated with the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 92,000.

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable and the image appeared blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the remedy parts required to complete the recall repair were not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the recall remedy. The approximate failure mileage was 100,000.

The contact owned a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); and requested to be removed from the recall distribution list because she no longer owns the vehicle. The vehicle was deemed a total loss. The dealer and the manufacturer were not contacted.

The back up/rear view camera display a blank or distorted image while in reverse and has reduced and distorted my view of what is behind in not one, but on both my 2015 Fords which have been recalled. I have come close on several occasions to having an accident. I got a letter from Ford confirming both cars are in a recall in October of 2025. We are now 6 months later and the service department at my Ford dealer has no answers. This is insane - 6 moths for both cars and they have no answers!! This is dangerous and it is infuriating that there is still no fix?!?!?!?!? This problem has been going on in both cars now at least 24 months. I want to dump them and never drive a Ford again, but I cannot afford to at this time. HELP!!!

Transmission failure in traffic. Just stopped engaging the gears. Transmission has failed and needs to be replaced.

The contact owns a 2015 Ford Escape. The contact stated that while reversing, the rearview camera was inoperative. The failure had occurred on several occasions. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was not available.

The rear-view camera hasn't worked for several months. I was going to get it repaired until I received the recall letter in October of 2025. I use this when backing up and need to see how far from the vehicle behind me is. Just curious, how long before this has been resolved?

I recently purchased this vehicle. The driver seatbelt does not retract snugly when fastened. The tensioner is not working. I am afraid it will not hold me if I crash. I will fix this. It is a serious safety issue!

The contact owns a 2015 Ford Escape. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera intermittently failed to function properly, and the screen was blank. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 61,000.

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera was intermittently inoperable, but the failure became permanent. The dealer was notified of the failure and informed the contact that the recall part was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was unreachable. The failure mileage was approximately 96,478.

Service engine warning light came on. When checked, coolant was found to be leaking into cylinder 3 due to the engine block being porous. Service center said they see this a lot in this particular engine.

Upon putting car in reverse backup camera screen shows upside picture. Upon putting car in reverse backup camera screen goes completely black Being a senior driver the backup camera system is a huge safety necessity

See attached document for complaint. I am writing regarding the above-referenced recall for my 2015 Ford Escape. In October 2025, I received notice of the recall related to my vehicle. However, prior to receiving this notice, in September 2025, I opted to have my local Ford Dealership replace the camera because I felt very unsafe without the feature after becoming accustomed to it. At the time of service, the dealership informed me that there were no recalls posted for my vehicle, so I paid a total of $531.39 out of pocket for the replacement. I would like to inquire if it is possible to receive a refund for some or all of the charges I paid for the replacement. The dealership advised me that they were unable to process this request and that I needed to contact you directly. I have attached a copy of my invoice for your review. Thank you in advance for your consideration of my request. Contact