NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Coolant intrusion due to engineering defect in engine. Ford is more than aware of this, but will not help us at all. Car is effectively dead and unusable. Ford TSB admits to this defect and requires a "long block" replacement (full engine replacement), but is doing nothing to help customers. This is fleecing.
I am filing this complaint due to repeated and dangerous safety-related failures in my Ford vehicle involving both the transmission and engine. Prior to a transmission recall repair, my vehicle experienced severe drivability issues, including sudden jerking while driving, loss of power on the highway, unexpected stopping, and shutting off at traffic lights. These incidents nearly caused multiple accidents and placed me and others at serious risk. The transmission was later replaced under recall by a Ford dealership. After that repair, I am now experiencing a major engine failure related to coolant intrusion. This defect is well documented by Ford in Technical Service Bulletin (TSB) 22-2322, which supersedes TSB 22-2134. The bulletin states that to resolve the condition, the engine short block and head gasket must be replaced. This effectively requires replacement of the core of the engine and confirms the severity of the defect. The symptoms associated with this engine issue overlap with the drivability symptoms I reported earlier (stalling, loss of power, unsafe operation). The vehicle was previously evaluated by a Ford dealership while this bulletin was already published, yet the engine defect was not identified or addressed at that time. Despite Ford’s acknowledgment of this defect through its own bulletin, I am being denied assistance and left responsible for an extremely costly repair involving what is essentially a partial engine replacement. This defect poses a serious safety risk due to the potential for sudden engine failure without warning. I am concerned that Ford is failing to proactively address a known safety-related defect and that similar vehicles remain on the road with the same risk. I believe this issue warrants further investigation to prevent serious injury or loss of life.
It is only the low beams, but every couple months, the passenger side goes out. Then within 3 weeks to 2 months later the driver's side goes out. This has been happening since a month after I bought the car in 2021. This does not matter if they are changed individually when one of them goes out or if they are both changed at the same time. Occasionally, they will both just go out at the same time. This is extremely unsafe when driving down the road. I have had the car looked at by different mechanics different times when this issue was happens. It can happen when I turn the car on and it's just been running a few minutes or while i'm doing city, highway and interstate driving. Today is the most recent time it happened my passenger side just went out again. The passenger and drivers side light bulbs (low beans) were last changed just after Thanksgiving. I have never had any issues with the high beams. Those have worked just fine. It is only the low beams.
My wife had driven the car, it had given an error and I tested it for a code. The Code was PO304 Cylinder 4 Misfire detected. We scheduled a maintenance appointment with our local Ford dealership to have them look at this error and address a recall. We were informed that "coolant and freezant were leaking into cylinder #4!" The mileage is ~150300 and the vehicle has been serviced regularly. Prior to the Engine light on/code on, there have been no indication there was a problem. I am now reading about other 1.5L Escapes that have this same recall but mine was not included? This doesn't make sense, it's the same problem with the same motor that was manufactured in other facilities, with the same parts, and those engines were recalled but mine wasn't?? just fix my engine guys!
What component or system failed or malfunctioned, and is it available for inspection upon request? Engine, Yes. There is a known coolant intrusion engine fault with ford escapes. ford has issued TSBs over this How was your safety or the safety of others put at risk? Engine abruptly died. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
First trip (12/9) to mechanic for regular maintenance...technician discovered empty coolant reservoir, found leaking auxiliary water pump...repairs made. Two weeks later (12/23), engine light comes on...technician found faulty ignition coil in cylinder two...removed and replaced all ignitions coils and spark plugs. Took car on the highway, but couldn't get above 35 mph without lurching, car wouldn't go into higher gear. Technician reprogrammed computer twice before the issues seemed to be resolved (12/27). Six days later (1/02), car was idling unusually high, once on the road the idle settled down. Three days later (1/05), started the car and the temperature gauge flew up above HOT LEVEL. Warning light came on that the car was overheated. Turned it off. Checked under hood a few hours later, no coolant in reservoir. No coolant on the ground (there was never any evidence of a coolant leak on the ground). Diagnosed (1/07 and 1/14) as internal coolant leak by two different technicians (an independent service center and a Ford dealer). Need to replace engine block, etc. Cost for repair over $10,000. Unable to drive car for at least two weeks. Cost of repairs were over $1500, before final diagnosis made. Car cannot be driven safely without repairs. No inspection by police or insurance representatives.
Engine failure when coolant leaked into #4 cyclinder causing loss of power, excessive smoke and total engine failure while driving on interstate. Ford supposedly knows this was an engineering problem in the 2 liter eco-boost engine for several years yet sold vehiles anyway.
Coolant intrusion into cylinder heads requiring a full engine replacement. Posted in a Ford technical bulletin, but not covered by Ford at all. Expecting full price for service to change the engine.
While driving vehicle at night on [XXX] to Richmond, VA my headlights both stopped working completely. The only way I could see was by turning on my high beam headlights. The high beam headlights worked fine. There was no warning lights, no sounds, the interior lights and everything interior was working normal. It was just the low beam headlights both at the exact same time. The running day lights work. The bulbs were fine the fuses were in perfect condition it just stopped working. This was a SERIOUS and dangerous incident that occurred on a major highway while driving at night suddenly and without warning. Had my high beams not worked I could have been in serious accident trying to drive or get off the highway to get a tow. In addition, all turn signals and break lights work perfectly. I have appt w/Ford dealership in Culpeper, VA on Friday Jan 2, 2026 to figure out why they are not working. I shouldn't have to pay thousands of dollars for a problem that Ford knows is happening with our vehicles. The amount of complaints of similar issues with the Ford Escape on Ford's help thread is in the thousands. This is a serious failure which can increase the risk of a crash and potential injury. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Known coolant leak into the cylinders that ford won’t cover
In my 2017 my check engine light came on at 70,000 miles throwing a bunch of different codes, ignition coil misfire and actuator making vehicle overheat and run rough, made extensive repairs to the vehicle based on what the codes were which didn’t repair the vehicle, finally engine gave out on me at 93,000 miles and I had the vehicle towed to Classic Ford In Mentor Ohio and they diagnosed the vehicle with a bad engine requiring the engine to be replaced, I was then informed by the service department that what killed the engine was coolant leaking into the cylinders due to a design defect by Ford Motor Company and these issues with these Ecoboost engines are very well documented across the internet, Dealership quoted me over $9,000 to replace the engine which I definitely can’t afford at all, Due to this not being my fault and I’ve kept up with all maintenance but again what killed the engine was Ford’s design that allowed coolant to leak into cylinders, I’ve made several calls to Ford Motor Company and there corporate offices and they are declining to do anything to help this issue, my case number is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving at a constant speed on the highway, the transmission shifted down a gear and revved into very high RPMs. I was dramatically slowing down despite pressing on the gas pedal. The car didn't provide any power and just revved while I had cars next to me going at highway speeds. Managed to get off the highway, a transmission fault indicator popped up on the dash. The car no longer was able to move. I had the car towed to the Ford Dealership. This car has a bad transmission at ~97,000 miles. Prior to this, I felt like the car's transmission maybe wasn't shifting on time but didn't make much of it. This could have easily resulted in a crash. Turns out this is a very well known problem with the Ford Escape. My friend has a 2016 Ford Escape who recently paid 8000$ for a new transmission. This is clearly unsafe and the failure is definitely premature.
Two different things are happening with my car. 1) the paint is chipping and has caused corrosion on the body. Apparently this is a known issue but the peeling/chipping has gotten worse and will keep doing so until it is fixed. 2) car keep running hot and losing coolant but no leak to be found even after several rounds of tests.
Vehicle: 2017 Ford Escape, 1.5L Eco Boost Component/System: Engine/cooling system The engine in my 2017 Ford Escape experienced a failure due to coolant intrusion into the cylinders, which was diagnosed and confirmed by an authorized Ford dealership. The dealership advised that coolant intrusion is a known issue with this engine design and recommended full engine replacement, with an estimated repair cost exceeding $10,000. Prior to diagnosis, the vehicle exhibited rough idle, shaking, and intermittent check engine warnings. The condition worsened over time and posed a safety risk due to potential engine failure while driving, including hesitation and reduced acceleration. The vehicle has been properly maintained, and the failure was not attributed to neglect or lack of service. Ford Motor Company has acknowledged similar failures in this engine family through service bulletins; however, my VIN is not currently included in a recall or customer satisfaction program. The defective engine is available for inspection and remains unprepared due to the prohibitive cost of repair. I am submitting this complaint to document a suspected manufacturing/design defect that has resulted in premature engine failure and significant safety and financial impact.
Coolant intrusion on the 2.0 ecoboost engine diagnosed by a ford dealer service center and a well documented issue. The coolant intrusion causes the engine to misfire rendering the car unusable and a potential road hazard.
There is a searchable TSB for these vehicles from Ford basically stating the engine has a known defect and the only remedy is to replace the engine. Coolant intrudes into the cylinders causing premature engine failures or seizures
Coolant Intrusion: A design flaw in the open-deck engine block allows coolant to leak into the combustion chambers, leading to misfires, white smoke, and severe engine damage. Affected Vehicles: Primarily 2017-2019 Escapes and 2014-2019 Fusions with the 1.5L EcoBoost engine, built before specific dates. Symptoms: Low coolant, white exhaust smoke, rough idling, check engine light, and DTCs like P0300, P0301-P0304.
The contact owns a 2017 Ford Escape. The contact stated that while driving 10 MPH and attempting a right turn, the “High Temperature - Fire Risk” message was displayed, and the vehicle independently shut off while depressing the accelerator pedal. The contact started to merge the vehicle into a shopping center. An independent mechanic was contacted. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the engine needed to be replaced. The thermostat was replaced, and the remaining coolant was drained and refilled, and the coolant temperature sensor was replaced, and the vehicle was repaired. The contact stated that the failure had occurred twice. The manufacturer was notified of the failure and informed the contact that there was no recall or warranty on the vehicle for the repair. The contact was informed that if the vehicle was repaired out of pocket and then there became a recall for the failure, there was a possibility of being reimbursed. The approximate failure mileage was 88,344.
Coolant leaking into engine. Known problem they say they won’t fix
I am the single owner of this 2017 Ford Escape with an Eco-boost 2.0L engine. This vehicle has only been serviced by Ford dealerships. at approximately 60K miles I noticed a lag in acceleration between 1200-2200 RPM. At 88K this lag became more violent, and I took the car to a Ford dealership for diagnosis. No warning lights had illuminated. The ford dealership advised me that there was coolant intrusion in the cylinders, and an entire new long block engine was required. After researching I learned that the 2017 had a design flaw that allows coolant to leak into the combustion chambers. in 2020 Ford redesigned the engine from an open deck to a closed deck. Due to Fords design flaw, I required a completely new long block engine and was able to confirm it was the new closed deck design at a cost of $14K. This problem boils down to the engine's open deck cooling design, which causes premature gasket failure and sometimes cracks between the cylinders. These problems don't affect the earlier versions of these engines due to their closed deck system, which was used prior to the introduction of the 2017 Escape. Ford has acknowledged this problem, but the fix isn't a simple one - it requires a long block replacement, which is obviously a labor intensive and expensive job. How to we get Ford to be responsible for the costs associated with changing the engine out from their flawed design? This could have been an on highway incident since there were no warning lights or other visible issues.
Coolant leaking into engine cylinder 2 possible head gasket issue associated with known problem for this vehicle. Will cause overheating due to coolant levels needing to be refilled on a regular basis.
I experienced a sudden and unexpected water pump failure on my 2017 Ford Escape while driving in active traffic. The failure occurred without warning and resulted in rapid coolant loss and engine overheating, causing the vehicle to lose power while in motion. This created a hazardous driving condition and required me to pull over to avoid a potential collision. Sudden cooling system failure presents a serious safety risk, as it can lead to engine stalling, loss of power steering and braking assist, and breakdowns in traffic or at highway speeds, significantly increasing the risk of crash or injury. Additionally, other owners of 2017 Ford Escape vehicles have reported similar sudden water pump failures without warning, often leading to overheating, loss of drivability, and vehicle breakdowns at relatively low mileage. These repeated incidents indicate premature component failure rather than normal wear and demonstrate a recurring safety-related defect that poses a significant risk to public safety and warrants further investigation.
2017 Ford Escape 65,000 miles,1.5l coolant intrusion.#2 cylinder misfire code. First thing upon raising the hood noticed and acknowledged there was no coolant in resevoir. Attempting to replace spark plugs. Removed/replaced #4 plug. Attempting to replace #3 spark plug, plug broke off. Researching and collaborating with reputable mechanic concluded that short block coolant intrusion has occurred. Upon disassembly have encountered turbo boost and catalytic converter full of oil, also needing replaced. Head has been sent to machine shop for inspection and repair. Presently awaiting for repairs to be completed and costs established. Present estimate over $5000. I paid cash for this vehicle in 2019. Vehicle had been leased for 2 years previous. Vehicle had 20,000 miles on it. Ford was well aware of the coolant intrusion (bad engineering) is before they sold me the vehicle in November 2019. They never mentioned or offered any warranty specific to this issue. They sold me a a vehicle knowing that if enough things went wrong while driving this vehicle, catastrophic situation was possible. They should have corrected this issue before they sold it to the next customer.
Stalled at Traffic lights when stopped and finally told engine coolant leak at 89K miles.
Coolant intrusion on 2.0L Ecoboost Engine Car started running rough, oil light came on. Palmetto Ford Charleston SC indicated engine needed replacement due to coolant intrusion. This same dealer replaced the Turbo Wastegate 10/17/2025. 12/17/2025 the car ran rough.Service Bulletin 19-2346 seems to be the problem. Called Ford Customer Service who offered no assistance. Car has 75,000 miles, 1 owner, well maintained.
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, and DTC: P0301, P0302, and P0304 were retrieved for a misfire in cylinder #1, #2, and #4. Due to the failure, the spark plugs and ignition coils were replaced. Approximately one week later, the check engine light illuminated again. The vehicle was taken back to the independent mechanic, and the same codes were retrieved as before. The contact continued driving the vehicle, and the message "High Engine Temperature - Stop Safely" was displayed before the vehicle lost power and shut off. The dealer was notified of the failure, and the contact was provided with an estimate for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
This is related to the class action lawsuit 2:20-cv-01796-DAD-CKD Miller v. Ford Motor Co. Concerning alleged engine defects in Ford vehicles, specifically focusing on issues like excessive oil consumption and premature failure in certain EcoBoost engines. My engine has developed symptoms regarding the known coolant leak into the engine. The engine looses power when accellerating, and produces white exhaust after starting cold. Replacing spark plugs and coils did not resolve the issue. I checked the coolant level and it was below the minimum, and I had to add more coolant. The ECU has logged misfires at cylinder 2 and 4. The MIL turns on intermittently.
My car was just fine, then I noticed white smoke coming from the exahust pipe. It started to smell like antifreeze. Then the next day my antifreeze level got really low fast and over heated. I put antifreeze in it, to get it to a mechanic right away. I was then told it has an internal leak and the head gasket is blown or it may need a whole new engine to fix. Estimated from 6,000 to fix for head gasket, but could be no more than 10,000 if they need to replace the engine/long block. My car is a 2.0L Ecoboost. After reviewing the internet/reddit, this is showing as a major common problem that has been occuring, and thousands of people in America are reporting this problem in their 2017 Ford Escape 2.0L Ecoboost AWD. However, Ford has not helped in fixing the problem and only helping people who have a 1.5L. This is corruption at its finest, Ford new this would be a problem in the 2.0L as well and as the only owner of my vehicle this is not right and should be fixed by Ford completely! I am a teacher, that is extremly low income, I can not afford to fix my only car that I have taken a loan out on. Now, my car sits as I can't pay for it to be fixed because I still pay 500 a month to cover the initial loan and the mechanic wants payment upfront before fixing the major issue!
The contact owns a 2017 Ford Escape. The contact stated that while driving or starting the vehicle, the check engine warning light would unexpectedly illuminate. The contact also stated that the vehicle was experiencing excessive coolant consumption, which required the coolant reservoir to be refilled several times after noticing that the coolant level was consistently low. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed that coolant had leaked into the second cylinder, causing the short block to fail. The contact was informed that the short block needed to be replaced, or the entire engine might need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 157,236.
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle shuddered abnormally while the accelerator pedal was depressed. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with coolant intrusion into the engine. The contact was informed that the failure could cause engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 122,000.
The engine light came on. I plugged a diagnostic scanner in under the dash and it read “misfire on cylinder 1”. I installed a new spark plug and cleared the code. I also noticed the coolant level was low so I added some. I checked it the next day and the coolant was low again but it was not puddled on the driveway. The check engine light was back on again. I took the car to the local Ford dealer and after they run a couple of test, I was informed the car had coolant intrusion on cylinder #1. They said the engine had cracked and needed to be replaced . I did not drive the car until I was able to have it repaired. The cost was $9451.51.
Coolant leaking into the engine and blowing white smoke
Ford on 12/4/25, diagnosed there is a coolant leak into the engine from the spark plugs, coolant was low when towed in and had rough idle. I know there is a class action suit against ford right now for this very problem with the 1.5, 1.6, and 2.0 engines. The vehicle started overheating and check engine light came on. Started showing about a week ago
Passenger side dash is seperating round the airbag area
Coolant leakage, intrusion into the engine block. This is a KNOWN issue by Ford. They have issued technical service bulletins to address it (attached), but those programs were only offered for a limited time and are expired, even though they know the issue exists. Also, owners were not notified of this because it wasn't an official recall.
The contact owns a 2017 Ford Escape. The contact stated that while driving approximately 20-65 MPH, there was a misfire coming from the vehicle while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion in the engine caused by a crack in the engine block. The mechanic informed the contact that the failure was a design flaw. The mechanic determined that the engine needed to be replaced. The vehicle was taken to the dealer and was deemed a common failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 93,000.
Internal transmission failure
Coolant intrusion in my 2017 Ford Escape Titanium presents a serious safety hazard that warrants an immediate recall. When coolant leaks into the engine’s cylinders, it can lead to sudden engine misfires, stalling, loss of power, or complete engine failure while the vehicle is in motion. This creates extremely dangerous driving conditions—especially at highway speeds, during turns, or in intersections—because it removes the driver’s ability to accelerate, maintain speed, or safely maneuver the vehicle. In many cases, coolant intrusion causes the engine to overheat rapidly, which can result in thermal damage, smoke, or even fire risk. Drivers often receive little to no warning before these failures occur. The problem is both unpredictable and progressive, meaning a vehicle that appears to be operating normally can suddenly stall or seize without sufficient time for the driver to react. Ford has been aware of widespread coolant intrusion issues across multiple EcoBoost engines, yet many affected owners—including myself—have not received adequate support, coverage, or recall actions. This defect is not merely a mechanical inconvenience; it is a direct threat to driver, passenger, and public safety. The only appropriate response is a mandatory recall to inspect, repair, or replace affected engines before more drivers experience dangerous failures on the road.Paying for this on a teachers salary before the holidays is a struggle.
The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle, the warning light for the engine overheating was illuminated. In addition, the temperature gauge indicated that the engine was overheating. The contact parked and turned off the vehicle. The vehicle was towed back to the used car dealer where the vehicle was purchased. The vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. In addition, the contact was informed of an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the failure was a known failure with the vehicle. The contact stated that the vehicle was purchased a year ago from a used car dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 88,000.
Coolant intrusion into the Engine issue with my 2017 Ford Escape was confirmed by University of Ford with a $12,000 price tag. I was told my car wasn't part of the recalls and it had 106,000 miles on it so it wouldn't be a part of it anyway. They offered me $500 to buy my car.
continues to roll when parked engine has been replaced twice grinding when putting in park
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle sputtered with the messages “Engine Fault Service Now”, and “High Engine Temperature – Stop Safely” displayed. The vehicle was able to be restarted, but the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed with head gasket failure, which caused coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 86,000.
I started having trouble with my car idleing hard and driving jerky. Around November of 2025, I took it to the local Ford dealership and they couldn’t find anything wrong with it. The check engine light was on at this point So I took it to an independent local shop. They looked at it and saw that the valve in cylinder one was broken and not firing. At this point I took it back to Ford along with pictures of the busted valve. I went back to Ford because I have a lifetime power train warranty they are my authorized repair shop. So with the pictures of the busted valve they filled a claim. The warranty people said that if the head gasket was the only thing messed up they would cover the repairs. If the block was warped they would not cover anything because Ford knows about the problem and there is a Technical Service Bulletin TSB 22-2229 about the problem. I just want to know what to do. How do I proceed ?
An “engine fault check engine now” Came up. We quickly brought our 2017 Ford escape into our near by Ford dealership. Mechanic says a P2601 code came up, which is related to coolant to Aux pump performance. They found reservoir leaking a reservoir spiderd hose down to oil cooler. Found coolant reservoir leaking. I have this diagnostic in writing. ford wanted to charge $1088 to fix the issue and said once thats paid they would look further. We didn’t have close to that amount of money so we went to another near by mechanic, they looked into issue and found the coolant had been leaking into the engine and sent photos, and thats when we realized we needed an engine replacement. We have always taken care of our cars and we should not be having to pay for a brand new engine! The mechanic at the other smaller shop we took car to was actually a prior ford mechanic but left them and says he had seen this issue with this year and model many times! And it was due to a bad engine build that they since corrected for newer cars. So the people who bought a car with that year and model just got screwed. We are now having to take my 5 year old grand daughter to school on a bike and carriage situation, hoping it doesn’t get to cold or rainy. Not to mention our transmission had to be re built “just out of warranty” so ford was no help once again. We looked it up and the transmission going out just out of warranty was also a recurring issue for this year and model. So really we feel we spent 30,000 to 35,000 on a dud car. We feel not taken care of in the slightest by ford. Also my son has a Ford F-150 and the transmission went out that would cost 5000 to 9000. This truck was gently driven and still had low miles. It should not need such a drastic replacement! We found that this transmission issue was also a recurring issue on that year and model truck and we had no help with it. So we have two ford vehicles now that we poured so much money into that we can’t use.
Ford dealership states the engine needs to be replaced at a cost of 10K due to coolant in the engine oil as a result of failure of the #4 cylinder. The service advisor stated “ It’s actually a pretty common thing on these engines”. This issue was discovered during a routine oil change by Roberson Ford in Albany Oregon.
When driving the car suddenly stopped and made a loud clunk noise. Unable to get car to move when pressing gas petal. I had to call Police to get car out of busy road. Had car towed to Dorian Ford (where car was purchased) . Car was inspected to investigate problem. Was told "luck of the draw "that the transmission failed. Car has always been services at Dorian Ford with recommended maintenance and oil changes completed. This resulted in Dorian saying transmission had to be replaced at the cost of $7238.22. The car only had 82,608 miles on it.
Had a coolant leak at 67,000 miles, and the only indication I had was the heat in my car stopped working. I assumed it was a thermostat issue, dismissed it, and continued driving for months like that since it was the summer. Where I live, it's pretty mild in the summer so I wasn't driving with AC or heat on, just with the windows down. I happened to notice the coolant reservoir was completely empty while routinely refilling the windshield washer fluid. This was my first indication anything was seriously wrong with my car, and I only noticed accidentally. I took it into the repair shop, and they pressure tested the system. They discovered coolant was leaking into the cylinders and called to tell me Ford has had a technical service bulletin they issued years ago (22-2229) about the engine in my car. This is known defect with the engine, and that the only way to remedy it is to replace the engine long block. They quoted me over $17,000 for the repair (parts and labor), and told me that there was internal engine damage that could lead to the engine seizing while operating, which is an obvious safety issue. Had I not happened to refill the windshield wiper fluid, I would have had no idea. In hindsight, this wasn't just a thermostat issue...it was a massive coolant leak into the cylinders. I didn't even get a check engine light until I had already discovered the issue and was waiting for a repair appointment. The problem is known by Ford, and is widespread enough in the ecoboost engines that they issued a TSB (but not a recall). They're letting people drive around with these engines, which have subtle failure signs in milder climates, and then leaving them to foot the massive repair bill for a known issue caused by their bad engineering.
While driving my 2017 Ford Escape, which only has 75k miles on it, a red warning light came on indicating an engine problem and to pull over safely. I was at a red light at a busy intersection when this happened. When it turned green I started driving trying to get into a parking lot safely. My car sputtered and stopped. Luckily I was able to get it into the parking lot. It turns out, after going to the Ford dealership, that it needs a new short block engine due to coolant intrusion, which is a now known design flaw. There was a CSP (recall) 21N12 for this issue for Ford Escapes built at the Louisville, KY plant. My car was built there, and meets/met all the requirements of the CSP, but for some reason was not included in the CSP. I am not sure why. I have reached out to Ford, but they are doing nothing to assist. How has there been nothing else regarding this issue? It is a known design flaw, and Ford isn't being held accountable for it. There are so many people that are affected by this and having to pay up to $10,000 out of pocket for a repair that Ford should be covering!
Ford Technical Service Bulletin (TSB) number is 21-2269. The engine block is leaking coolant into the cylinders which causes the engine to report over heating.
My 2017 Ford Escape Titanium with the 2.0L EcoBoost engine is experiencing unexplained coolant loss. After topping off the reservoir, coolant disappears within days, yet there are no visible external leaks. The oil appears milky and frothy, suggesting coolant intrusion into the oil system. This points to a possible internal leak such as a head gasket failure or block defect. This issue poses a safety risk due to potential engine overheating, misfires, and sudden engine failure while driving. Symptoms began in early November 2025 and have worsened over time. The problem has not yet been confirmed by a dealer or independent shop, but it matches known issues documented in Ford’s Technical Service Bulletin 19-2208. No warning lights appeared prior to the issue. The vehicle has not yet been inspected by the manufacturer or other parties. I am requesting that NHTSA investigate this issue and urge Ford to issue a recall or extended coverage for affected vehicles.