2017 Ford Escape Complaint Log

There is a known issue with coolant intrusion into the engine with this vehicle. The vehicle has less than 40,000 miles. The engine stalled three times over a two mile trip and completely shut off during a left hand turn with oncoming traffic putting my family and other drivers in danger.

My low beam headlights for the past year burn out every 4 to 6 weeks. In the past 3 months, they began to burn out every 2 to 3 weeks. Recently I went to have my headlight changed once again and they told me that the headlight assembly kits were actually burnt/melted and would need replaced on both sides. The cost of those was quoted to be over $2000 each. I was also told that certain Ford Escapes had a previous recall for this very problem but I cannot locate that recall for my vehicle. Could you please help me in this matter? I truly cannot offered to pay to have that repaired and I don't feel that this is an issue that is from routine use. If it was just a burnt out light I would understand and take care of it myself. The mechanic feels that I should reach out and see what Ford can do. Thank you so much.

Engine fault light came on took to mechanic nothing popped up on the codes. Then check engine light came on took to another mechanic it showed it was misfiring along with other codes. Then check engine light went away. Then moved car out of driveway and engine overheating light came on.

The contact owns a 2017 Ford Escape. While driving at an undisclosed speed, the vehicle suddenly stopped on several occasions and lost automotive power. The Automatic START/STOP message was displayed. The contact manually turned off the feature, but the Automatic START/STOP feature was activated independently. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 193,000.

The contact owns a 2017 Ford Escape. The contact stated that the vehicle was losing coolant, and the coolant pipes were replaced; however, the failure persisted. The vehicle was inspected, and the contact was informed that coolant was leaking into the engine cylinders. Due to the failure, the contact was informed that the engine needed to repaired or replaced. The dealer was notified of the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.

The failure appears to involve the vehicle’s auto start/stop system and related electrical control systems, including the battery management system and/or body control module. The vehicle shuts off unexpectedly while driving and fails to automatically restart, displaying “Auto Start/Stop – Manual Restart Required” and “Shift to Park.” The vehicle is available for inspection upon request. The vehicle has shut off unexpectedly in active traffic, causing a sudden loss of power. This creates a dangerous situation where I am unable to accelerate or move with traffic flow, increasing the risk of being rear-ended or involved in a collision. This has occurred on public roads with other vehicles present, putting both myself and others at risk. The issue is intermittent and has not consistently been reproduced on demand. However, it has occurred multiple times during normal driving conditions. I am in the process of having the vehicle inspected and documented by a dealership. The issue has been reported to the manufacturer, and a case has been opened with Ford Motor Company. At this time, the vehicle has not yet been inspected by police or insurance representatives. There were no consistent warning lamps prior to the failure. At the time of the incident, the vehicle displayed messages including “Auto Start/Stop – Manual Restart Required” and “Shift to Park.” These messages appeared simultaneously with the loss of power. The issue has occurred intermittently without advance warning.

Mechanic looked at vehicle couldn’t find a coolant leak from anywhere, could be a cracked head.

DAILY COOLANT LOSS WITH NO LEAK. LARGE VOLUME OF WHITE SWEET-SMELLING SMOKE IN MORNING AT START UP AS WELL AS ENGINE STUMBLING AT STARTUP. UNKNOWN COOLANT LOSS CAUSED OVERHEATING

coolant intrusion

I am reporting a serious engine defect with my 2017 Ford Escape EcoBoost. Coolant has leaked into cylinder number 4, causing engine damage and failure. The dealership confirmed this diagnosis and stated that a full engine replacement is required, with an estimated cost of 9,000–10,000. I purchased this vehicle new in 2016 and have been the sole owner. This issue is consistent with known defects affecting EcoBoost engines, including internal coolant leaks and engine block failures. I am submitting this report to ensure it is documented and to request investigation of this safety and reliability concern.

The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated and was turning on and off. The thermostat gauge increased to hot. The contact became aware that there was no coolant in the coolant reservoir. Additionally, the oil light was illuminated even though an oil change had been performed two months prior. The vehicle became undrivable. The vehicle was towed to the local dealer, but was not diagnosed or repaired. The contact stated that there was an internal coolant leak. The manufacturer was not notified of the failure. The failure mileage was approximately 121,000.

Coolant intrusion in the engine. Causes failure if engine and oil leak on engine. Had it diagnosed with a mechanic.

My transmission blew had to be towed home

We received notification about the PCM needing reprogrammed and we had that done in 2020 at 41K miles. In Oct 2025 we had the water pump and timing belt changed at 106,236 miles then 5 months later it started shaking and the check engine light came on. The light had never come on before this. It has 109,630 miles. I put a scanner on it and it showed P0302 misfire so I replaced the plug and coil in the #2 cylinder and no change. I had already replaced all spark plugs around July/August in 2025. We had it towed to a local mechanic shop and they did a compression check and said the #2 cylinder had 15% left and that the mechanics didnt see any evidence of a coolant intrusion and we needed a new engine.

1. The failed component is the engine. The dealer confirmed that coolant intrusion caused internal engine damage and that the engine requires full replacement. This is especially serious because Customer Satisfaction Program 19B37 had already been performed on the vehicle and was supposed to correct this exact coolant intrusion issue. The dealer even acknowledged that this repair should have prevented the failure, yet the same problem still occurred less than 30,000 miles later. The vehicle has low mileage, has been properly maintained, and should be available for inspection upon request, depending on whether the dealer or repair facility retains the parts. 2. This created a major safety risk. My teenager was driving the vehicle when the engine died, which put them in immediate danger. A sudden engine failure can cause loss of power, rough running, misfiring, or stalling in traffic, at intersections, or at highway speeds, leaving the driver unable to accelerate or move out of the way of other vehicles. This was not just an inconvenience; it created a very serious risk of a crash and potential injury to my child, passengers, and others on the road. 3. Yes. The problem was confirmed by the dealership service department. They diagnosed the failure as the 19B37 coolant intrusion issue and stated that the engine needs to be replaced. They also acknowledged that the prior CSP repair should have fixed this problem. 4. The vehicle has been inspected by the dealership/service center. Ford has also been contacted regarding the issue. To my knowledge, it has not been inspected by police or insurance representatives. 5. Yes. Before the failure, there were symptoms consistent with coolant intrusion, including coolant loss and engine performance problems such as rough running or misfiring. Warning lights and engine-related symptoms appeared before the complete failure and worsened over time until the dealer confirmed internal engine damage. The vehicle had low mileage, all ma

The vehicle suddenly began running roughly, and produced a loud clicking/knocking noise and engine shut off while driving. We were advised by the Ford mechanic we had it towed to that it was due to the EcoBoost engine failure, and that this is a known issue.Ford has issued technical service bulletins related to this defect, but no recall has been initiated. Given the safety implications of an engine shutting off while driving, the widespread nature of this problem, and the refusal of Ford to own up to this dangerous defect I felt I had to report it.

2017 Ford Escape equipped with 2.0L EcoBoost engine with coolant leaking into engine cylinder head leading to possible safety concerns and engine damage due to coolant intrusion into engine cylinders (according to Ford dealership)

The contact owns a 2017 Ford Escape. The contact stated that while driving at 45 MPH, the check engine warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with coolant intrusion in two cylinders and determined that the engine long block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 87,000.

Coolant Intrusion – Engine Defect Concern “Coolant intrusion” is a known engine design defect in which coolant leaks into the cylinders, leading to internal damage, misfires, and eventual engine failure. In our case, we own a 2017 Ford Escape 1.5L EcoBoost, which is now inoperable. The vehicle was properly maintained, with no prior issues. At approximately 103,000 miles, the engine began to fail unexpectedly. There was no overheating condition. Outdoor temperatures were normal (around 75°F), and the vehicle had been running properly up to that point. We have always used good quality fuel and kept up with regular maintenance. The first signs of failure included a check engine light with a cylinder misfire code, followed by noticeable white smoke from the exhaust. At the same time, coolant began rapidly disappearing despite being refilled. There are no external leaks, indicating the coolant is entering the engine internally. The vehicle now will not operate properly and cannot be driven. This failure occurred without warning and without any owner-related cause. Given the widespread reports of identical issues affecting Ford vehicles with this engine, this is clearly not an isolated incident but a systemic design problem. The pattern of coolant intrusion, white smoke, misfires, and sudden engine failure is well-documented among Ford customers. This issue requires immediate attention. It should be addressed as a recall, as it stems from a defective engine design rather than normal wear, misuse, or neglect.

The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to Auto Zone, and the contact was informed that there was a misfire in cylinder #2. The contact replaced the ignition coils and spark plugs; however, the following day, the check engine warning light was illuminated, and the contact took the vehicle to another Auto Zone, the vehicle was diagnosed with cylinder #2 misfire. The contact then took the vehicle to an independent mechanic, and there was white smoke coming from the coolant intrusion into the engine. The independent mechanic used a borescope and determined there was coolant intrusion in cylinder #2. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.

My vehicle was inspected by a mechanic after experiencing sudden loss of power and stalling while merging onto the expressway in active traffic. At the time of the incident, the vehicle became unable to accelerate properly, creating a serious safety hazard due to surrounding vehicles traveling at highway speeds. The mechanic determined that the fuel pump had failed. During inspection prior to replacement, the mechanic identified metal shavings present in the fuel system, which appear to have originated from the fuel pump. These metal fragments contaminated the system and pose a risk of further engine damage. This failure appears to be related to a known issue involving fuel pump defects in Ford vehicles. The design and/or function of the fuel pump may allow internal deterioration that leads to system-wide contamination and potential engine failure. This issue presents a serious safety concern due to the risk of sudden stalling and loss of power while driving, particularly during high-speed merging conditions.

I had noticed the "sluggish" during my travels either to/from work, I had thought that it may be local gasoline. After fueling once again, my car started with an emblem on the dash, which I later looked up in the book provided and it stated that I needed to have the "coolant" looked at, I believe it was a engine emblem.?. My last oil change was October 2025. I stopped 03/10/26 by AutoZone to see if they could do a diagnostic. Which stated several options that could be evaluated. The AutoZone information suggested: spark plugs, coil packs and two other options that it might be. Then the next signal my car gave me was during driving from my evening job on 04/02/26, which was so quick I did not get to see it, however, the alarms were loud enough that I was scared. I pulled over for safety d/t the "emblem that I remember seeing said something about "Fire and Safety". I allowed about 20 minutes to pass and nothing had taking place, so I call to husband re: the warning lights. **Wrench Sign: with the signage of Engine Fault Service Now. I was traveling to work after the car sat in my garage over the weekend. The alarms started going off and suddenly I was without control over the vehicle, the car stopped and there was no power.

Coolant intrusion to cylinder #3 deeming the engine bad needing to be replaced.

Vehicle suffered acute catastrophic engine failure. No dash lights alerted me. Engine just started rattling and smoking. Dealership it was towed to pulled codes p0302 p0304 p0012 p0014 tried to blame it on us despite known coolant intrusion issue

Coolant intrusion causing need for engine replacement. Like many others I've read about this is a KNOWN ENGINE DEFECT that Ford does not want to fix.

Coolant intrusion into engine from poor design. A known issue which causes overheating which may cause fires or engine failure while driving. With thousands of Ford escape owners affected. It has a recall on certain models but models that aren't on the recall are also affected.

2017 Ford Escape Titanium 2.0 Eco boost, 86,000 miles coolant in engine block [Intrusion] blown motor. Me who still owes 9.300 on a loan me angry, not knowing how to fix. Shame on Ford for not building Ford motors to last over 150,000 miles or the duration of a 5-7 year loan. I had ignition coils and plugs replaced twice over 600,00 cost each time. Then an engine block test confirmed I need a new motor coolant in motor. I the disabled-can not afford as Ford dealer wants 10 grand for motor on a vehicle- blue book value less then 10 grand. Why did I buy this Ford? My 2018 Nissan Versa motor and transmission started to die at 18,000 original miles and completed death at- 20,000 original miles. Shame on manufacture companies- if you go to dealer I did today: 3-11-2026 and see 2026 brand new cars with only 35,000 mile drive train warranties- 100% confirms manufacture does not wish to make good motors in any brand, make & model.

‘Coolant Intrusion’ - A defect in engine design where coolant leaks into the cylinders, depleting coolant along with damage to motor etc. Overwhelming amount of both frustrated Ford owners suffering from having to pay for engine replacement while not at fault, and even larger amount of PROOF that this should be a recall, that it is still happening after year of insult and that Ford is content to continue not taking responsibility for it. Our 2017 Escape 1.5 eco boost will not even leave the driveway. The first time the vehicle detected “engine overheating” the vehicle dropped to ten miles per hour “limp home mode” and wouldn’t let me steer properly to move off to the side. I was going 50 mph, and almost wrecked. The engine wasn’t over heating, it was 53 degrees outside and I had just pulled out of my driveway.. engine still cold. Now , I can completely fill the engine and reservoir with coolant and it still depletes the coolant as well as won’t drive just to leave the driveway. We cannot afford an engine replacement, but this issue was also certainly not caused by us. This coolant intrusion problem is so far beyond obviously being Ford responsibility because of the massive amount of FORD CUSTOMERS with the same issue (affecting many other models btw) that it is both insulting and fraudulent for this to continue.

Bought the car used in 2021 from a non Ford dealer, 3 months after purchase the engine failed due to coolant leak in the 3rd cylinder, was told Ford had created a new engine to fix the problem so went $5,000 in the hole for the new engine by Ford and had it replaced by a Ford certified mechanic. Now in March 2026 the car started having issues with skipping limited power. Took it to the mechanic and once again being told we need a new engine because it misfiring and low compression in the same cylinder number 3 and it's an internal issue. The new engine we purchased only had 60,000 miles on it. Ford needs to issue a recall and replace the engines for free and refund what consumers have already paid out for repairs. This issue is dangerous and Ford has done nothing to fix the issue. This year model for the escape has had nothing but problems and Ford knows it and does nothing

White smoke from vehicle exhaust. Vehicle misfires and jumps when trying to engage gears. Then vehicle goes limp after running for a while.

Our car just turned over 91,000 miles. The check engine light came on so I had spark plugs replaced. The repair shop noticed that our coolant level was way down so they ran a scope into the cylinders. They found fluids leaking into the #4 cylinder. I took car to Ford dealer and they confirmed water leaking into cylinder. They say I need a completely new motor and want to charge full price even though this has been a known "issue" for this motor since 2019 (Tech service bulletin 19-2346). They refuse to give any discounts and are telling me it will cost over $9,400 to replace the motor. I'm now being told it will be unsafe to drive the vehicle any long distances.

Due to a design flaw the 2.0 Ecoboost engine has confirmed coolant intrusion. This diagnosis has been confirmed by both the Pierre Ford Dealership and a local mechanic, Chaplin Auto. The car is available for inspection. The engine light came on before full engine overheating. As soon as the light came on I had it checked immediately and the only code pulled had to do with the evap. I was told that was nothing urgent and could be handled in time. A week after that, without warning, I left my house to pick up my son from preschool and got less than a mile down the road before the car completely freaked out. The dash lit up red and showed the warning for high engine temp. The car became entirely undrivable. We stopped, pushed it off the road and had it towed to the Ford dealership. Where they had it for 5 days and ultimately told me (after a pressure test) that the car has coolant intrusion a "common problem with these cars" he said. This could've stopped on the freeway driving my child at any time. I now understand Ford knows about this problem and is actively refusing to do anything about it. This is a SAFETY issue.

2017 Ford Escape SE 2.0L critically malfunctioned on my way home from work due to coolant intrusion. The engine started sputtering, a warning came on the dash, and lost all acceleration. This is a known design flaw by Ford that requires a full engine replacement but a recall was never issued and I, like many customers are burdened with the financial responsibility to replace the engine or buy a new car.

Ford did a recall on certain vehicles with the 1.5L ECVOBOOST motor, when in fact everyone of these motors are know to have issues, either white smoke out the exhaust, loosing coolant into the engine or in our case the motor now has a cracked head, and cannot be driven. The recalls for motors from the Louisville, KY plant. Our vehicle came from that plant. It seems that Ford knows all of their 1.5l eccoboost motors have the same issues, abd they refuse to address the issues, whike consumers are being screwed over by Ford. We need help with this ASAP. PLEASE HELP US.

The car started misfiring, check engine light came on. Took the car into shop to find out what the problem was. I was told coolant was in the cylinders and the engine was gone.

When driving, the car has stopped 4 times in the last 3 years. Last week the car came to a red light and the inside lights started flashing. There was a warning that read "transmission not in park." The car's power steering and brakes went out and the car went through the red light. Three other times the car was on the expressway and it died with the same warning. Fortunately, the car was in the slow lane and was able to pull onto the shoulder. Once the car is put in Park and turned off, it is able to be restarted and everything is working.

misfire in Cylinder 3 and coolant loss. My mechanic believes it is the coolant intrusion issue described in Ford TSB 22-2229

Vehicle transmission failed at 60k miles and again at 146k miles. Had to pay around $4000 each time the transmission broke. This is a nightmare and these vehicles have constant transmission problems that are expensive and cause heartache. I have spent so much money on towing, dealership diagnostics, and drain and fills/flushes for the transmission to keep the fluid clean. The fluid gets dark and dirty so quick and smells burnt so quickly. The manufacturer (Ford) are a bunch of crooks. They tell you the transmission fluid lasts over 100,000 miles but that's a lie! I have 146k miles and have already had two transmission failures with the 6F35! This is terrible. They need to be held accountable or they will keep ruining peoples lives.

Engines has a severe issue with coolant leaking into the engine cylinders due to a design defect in the engine block. This "coolant intrusion" lead to misfires, engine overheating, and complete engine failure, and is requiring a full engine replacement.

Error code P0303 misfire cylinder 3. Engine rough idle along with white smoke from exhaust and low coolant. This is a known issue with Ford that should be corrected with short block replacement through warranty.

My 2017 Ford Escape equipped with the 1.5L EcoBoost engine is experiencing coolant intrusion into the engine cylinders, resulting in misfires, rough startup, and significant engine performance issues. The vehicle currently has approximately 150,000 miles. The issue presents itself with a rough idle and shaking at startup, followed by the engine smoothing out after several seconds. Diagnostic trouble codes indicate a cylinder misfire consistent with coolant intrusion. Upon further inspection and research, this appears to be a well-documented issue affecting this engine design. There were no external coolant leaks visible, and coolant levels dropped without explanation, indicating internal coolant intrusion. This type of failure poses a serious safety concern, as the engine can misfire unexpectedly, lose power, or potentially stall while driving. Loss of engine power while operating the vehicle creates a hazardous situation, especially at highway speeds or in traffic. We purchased this vehicle as safe and reliable transportation for our daughter, and there was no prior disclosure of engine issues. The failure appears to stem from a known defect related to the engine design rather than normal wear and tear. Given the widespread documentation of coolant intrusion problems with this engine platform, I believe this issue represents a significant safety and reliability concern that should be formally investigated.

1. Transmission failure, it is available for inspection up until time of repair. 2. The vehicle lost power while driving, had incidents of jerking forward without warning, and shifter would get stuck. 3. Yes, independent service center. 4. Yes, when the incident occurred (Transmission Fault Service Now) P0301-00 Cylinder 1 Misfire Detected P0316-00 Misfire Detected on Startup P059F-00 Active Grille Air Shutter A Performance/Stuck Off P0729-00 Gear 6 Incorrect Ratio P2702-00 Gear 5 Incorrect Ratio

Unknown. There's a white puff of smoke that comes out on a cold start every time. There is a small loss of coolant as well that I have to replace regularly. I was already told by the dealership to get rid of the car because it would need a complete engine fix that would cost 7000 to 10,000 dollars. It started doing this at 92k miles. The car was well maintained with regular oil checks and all maintenance recommended was done in a timely manner. All of the symptoms point to coolant intrusion.

The contact owns a 2017 Ford Escape. The contact stated that while driving 45-55 MPH, the check engine warning light illuminated, with a message that the engine was overheating displayed. The vehicle experienced reduced power and decelerated to 8 MPH. The vehicle was driven to the residence, and coolant was added to the coolant reservoir. The contact replaced the ignition coils and spark plugs; however, the check engine warning illuminated three days later. Upon scanning the vehicle, the contact retrieved DTC: P0302 for cylinder #2 misfire. The dealer was contacted and informed that the vehicle was not covered under the Customer Satisfaction Program: 21N12. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not covered. The failure mileage was approximately 84,000.

I HAVE A 2017 FORD ESCAPE 2.0 ENGINE ECOBOOST. I HAVE AN ISSUE THAT THE CAR TELLS ME THAT ITS RUNNING HOT AND I AM SCARED TO DRIVE IT. I AM THE 2ND OWNER OF THIS VEHICLE. IT WAS PURCHSED IN STATESBORO AT FORD DEALERSHIP. THE VEHICLE HAS REGULAR MAINTENAINCE AND IS TAKEN CARE OF. I KEEP CHECKING FOR A RECALL ON IT; AND NEVER SEE ONE. BUT READING THE ISSUE ABOUT THE HEATING BLOCK. IT SHOULD BE ON THE LIST

The contact owns a 2017 Ford Escape. The contact stated that while driving at 35 MPH, the vehicle hesitated while depressing the accelerator pedal. The low oil warning light was illuminated on the instrument panel prior to the failure. Despite the failure, the contact was able to drive to the residence. An independent mechanic inspected the vehicle and determined that a faulty wire connected to the spark plug had caused the failure. The dealer was notified of the failure, and the contact was informed that there were no recalls on the VIN for the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 28,000.

Engine failure due to coolant intrusion. Ford has issued a technical bulletin to its technicians regarding this issue. While my wife was driving the vehicle, a warning light first appeared indicating that the engine temperature was high. Shortly afterward, the warning escalated to a red alert stating that the transmission was blocked. My wife immediately turned off the engine to prevent further damage. The vehicle was then towed to a Ford dealership for inspection. After evaluating the vehicle, the dealership informed us that the engine had suffered severe damage and would need to be replaced due to coolant intrusion into the engine. We have maintained the vehicle responsibly and have documentation of regular oil changes and other maintenance and repairs. When we contacted Ford Motor Company, we were informed that the vehicle was outside the warranty period. We opened a case with Ford’s customer relationship department requesting assistance; however, the case was denied. Although the vehicle is outside the warranty period, Ford has acknowledged this issue in a technical service bulletin, indicating that coolant intrusion is a known problem affecting this engine design in the Ford Escape 2017.

Coolant intrusion into the engine from a manufacturer defect.

My [XXX] daughter was driving her 2017 Ford Escape 1.5L EcoBoost check engine light came on and a message to pull over immediately. Vehicle was out of coolant. The coolant isn't leaking. The vehicle has a design flaw that causes coolant intrusion into the cylinders. Extremely dangerous and could leave someone stranded. The cost to fix is about the same as the value of the car!! Thousands of dollars!! This is a known design, flaw, and thousands of customers are experiencing it. It can leave drivers stranded and dangerous situations, including drivers like my teenage daughter. Ford should be responsible to fix this dangerous design flaw! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On 1/13/26, vehicle was taken to Don Hinds Ford, Fishers, IN 46038-2892 for loss of coolant and sporadic shaking during start. Service performed diagnostic "Diagnostic: PERFORMED COOLANT PRESSURE TEST AND USED BOROSCOPE TO INSPECT EACH CYLINDER. FOUND CYL# 3 & 4 TO HAVE COOANT INTRUSION. RECOMEND REPLACEMENT OF ENGINE LONG BLOCK." Service recommendation "Engine Rebuild/Replace: REPLCEMENT OF ENGINE LONG BLOCK VIA TSB 22-2229" totaling $9,229.68 to be paid by customer. TSB 22-2229 is expired and vehicle has 82K miles. Known issue with this engine design, but not covered by Ford. I contacted Ford Customer Service requesting goodwill assistance or out-of-warranty coverage. Both were denied over the phone.