NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Ford Escape. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
There are thousands of complaints regarding this vehicle year and model paint pealing around the windshield. First it was my left and now its my right. This is a known issue with Ford!
My 2017 Ford escape is losing coolant into the engine block. The vehicle mileage is just Over warranty. The local Ford dealership diagnosed the problem and stated that I need a new engine at a cost of $7,000. This issue could cause an engine fire, which makes it a safety hazard. The dealership contacted Ford Motor company for assistance for me, but they denied it. There are other complaints for this same exact issue online.. Ford recalled an earlier year model escape for this same issue, but not later models. There is also a class action lawsuit for this issue which does include some later years of the escapes, but it is out of Arkansas. I am so upset with this entire expense!
The contact owns a 2017 Ford Escape. The contact indicated that while his son was attempting to remove the wheel from vehicle it was discovered that the wheel lug nuts had swollen and could not be removed using the manufacturer lug nut wrench that was provided with the vehicle. The local dealer was contacted and all the lug nuts had to be replaced. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 85,000.
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, AFTER STOPPING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO TYLER FORD LOCATED AT 2626 S SW LOOP 323, TYLER, TX 75701 WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 75,000.
THE REAR HATCH TAILGATE DOES NOT RELEASE OPEN OR CLOSE PROPERLY. IT INDICATES THAT THE HATCH IS OPEN.
2017 2.0 L ECOBOOST FORD ESCAPE HAD ROUGH IDLE AT START, STEADY CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING ON HIGHWAY. DEFROST WAS NOT WORKING DURI G COL SNAP. CHECK OF RESERVOIR SHOWED FLUID LEVELS BELOW MINIMUM, HAD TO PULL INTO SERVICE TO GET FLUID LEVELS UP TO MINIMUM LEVELS. UPON TAKING CAR TO FORD DEALER FOR SERVICE CONCLUSION WAS FAILED ENGINNE DUE TO COOLANT INFILTRATION INN ENGINNE. WAITING ON ENGIN REPLACEMENT 3-4 MONTHS.
The lugnuts on my Escape are now swollen and misshapened through no fault of mine. I have been informed of this defect during last 2 service visits. Dealer did not rotate tires on last service because of this problem. This is a safety issue since lugnuts hold wheel and tire onto car. The expense to replace should not be absorbed by owner of vehicle, but rather by the manufacturer.
MY CHECK ENGINE LIGHT CAME ON A FEW DAYS AGO AND MY DOOR CLOSES BY ITSELF WHEN I'M TAKING THE GROCERIES OUT OF TRUNK
MY 2017 FORD ESCAPE 1.5L ECOBOOST ENGINE BEGAN TO SKIP AND LOSE POWER WHILE DRIVING AFTER FIRST BEING CRANKED. THE CHECK ENGINE LIGHT CAME ON SO I TOOK IT TO THE FORD DEALERSHIP IN SHELBY, NC. THEY SAID IT WAS A MISFIRE ON CYLINDER 4 AND THAT THE BLOCK WAS CRACKED CAUSING COOLANT TO LEAK INTO THE CYLINDER. QUOTED ME A PRICE OF $8600 TO REPLACE THE LONG BLOCK OR $5100 TO REPLACE THE SHORT BLOCK. THEY TOLD ME THAT THEY HOPED TO SEE FORD DO A RECALL SOON ON THIS ISSUE BECAUSE THIS WAS THE FIFTH ONE THEY HAVE SEEN THAT IS DOING THE SAME EXACT THING. THEN I READ ON THE INTERNET WHERE THIS IS A NATIONWIDE PROBLEM WITH THESE SAME TYPE YEAR MODELS AND ENGINES. MY VEHICLE ONLY HAS 75681 MILES ON IT. THIS IS A DEFECT THAT WILL POSSIBLY GET SOMEONE SERIOUSLY INJURED OR KILLED IF THE VEHICLE LOOSES POWER WHILE DRIVING AND NEEDING ACCELLERATION POWER. I WAS PULLING ONTO THE HIGHWAY WITH ONCOMING TRAFFIC HEADED TOWARD ME. FORD NEEDS TO STEP UP AND RECALL AND FIX THIS ISSUE.
WHILE DRIVING, MY CHECK ENGINE LIGHT WENT ON, AFTER I GOT GAS, THE CAR STALLED SEVERAL TIMES BEFORE STARTING THE CAR. WHILE DRIVING HOME, I GOT A "HIGH TEMPERATURE WARNING, PULL OVER SAFELY" ALSO MY HEAT WAS BLOWING COLD AIR. AFTER TAKING MY CAR IN, A TUNEUP WAS DONE AS WELL AS ROUTINE OIL CHANGE. I WAS TOLD RADIATOR COOLANT WAS LOW. AFTER A FEW DAY, THE SAME THING HAPPENED AGAIN, TOOK BACK TO THE MECHANIC AND THEY FOUND THAT THE COOLANT IS LEAKING BUT FROM DEEP INSIDE THE MOTOR AND WILL COST THOUSANDS OF DOLLARS TO REPAIR AND I WILL BE BETTER OFF TRYING TO TRADE IN MY CAR.. THIS IS A KNOWN DANGEROUS FORD ISSUE AND THIS CAR NEEDS TO BE RECALLED. MY CAR HAS BEEN WELL MAINTAINED SINCE I GOT IT 2 YEARS AGO.
The contact owns a 2017 Ford Escape. The contact stated that after purchasing the vehicle and while driving 50 MPH, the check engine warning light illuminated. The contact stated that the failure occurred intermittently. The vehicle was taken back to the used car dealer several times however, the used car dealer informed the contact that they could not duplicate the failure. The vehicle was then taken to an authorized dealer where it was diagnosed that the engine needed to be repaired due to coolant leaking into the cylinder. The vehicle was not repaired. The contact referenced TSB Number: 22-2134. The manufacturer was not notified of the failure. The failure mileage was approximately 54,000.
THE FRONT DRIVER AND FRONT PASSENGER SEAT BELTS ARE NOT RETRACTING PROPERLY. I DID A SEARCH ONLINE FOR OTHER MODELS OF THIS YEAR AND MANY PEOPLE ARE HAVING ISSUES WITH THIS. PLEASE INVESTIGATE THIS AS THIS IS A SAFETY ISSUE.
THE STEERING WHEEL SHAKES WHEN CHANGING LANES AT DIFFERENT SPEEDS AND IT FEELS LIKE THERE IS NO STEERING ASSIST WHEN DOING THIS. I TRIED SWAPPING TIRES BUT THIS DIDN'T CHANGE THINGS. IT'S REALLY NOTICEABLE ON THE HIGHWAY. I ONLY HAVE 47800 MILES ON THE CAR.
WHITE SMOKE FROM EXHAUST RUNS VERY ROUGH AND ANTIFREEZE LEAKS INTO FIRST CYLINDER. ONCE TORE DOWN VISIBLE DIVOT IN BLOCK THAT APPEARS TO BE MANUFACTURED THAT WAY. CURRENTLY UNABLE TO DRIVE BECAUSE I DON'T HAVE ALMOST 6,000 OUT OF POCKET. WARRANTY PURCHASED WITH VEHICLE 5 MONTHS AGO WON'T COVER REPAIR
EVERY ONCE IN A WHILE THE SYNC3 SYSTEM AND INFOMAT FAILS. I LOSE NAV, BACK UP CAMERA, CLIMATE CONTROL, RADIO, AND HANDSFREE PHONE CONTROL. TOOK IT TO THE DEALERSHIP AND THEY SAID APIM NEEDED REPLACEMENT. CALLED USUAL MECHANIC WHO SAY A RECALL FOR APIM ON OLDER MODELS AND ALLOT OF REPLACEMENT ON MY YEAR OF ESCAPE. HAS HAPPENED 5 TIMES SINCE PURCHASE IN DECEMBER
AFTER FILLING MY GAS TANK AND STOPPING FUELING WHEN THE GAS PUMP STOPS, THE CAR BEGINS TO ACT LIKE IT IS GOING TO STALL WHEN I START DRIVING. THE RPMS WILL DROP DOWN FROM 1250 TO AROUND 300-400 AND SHOOT BACK UP. THIS WILL ONLY LAST FOR ABOUT A MILE OR TWO OF DRIVING AND GO AWAY. IT IS HAPPENING CONSISTENTLY AND OTHER INTERNET USERS APPEAR TO HAVE ISSUES WITH COMPLETELY STALLING. IT APPEARS TO BE CAUSED BY A FAULTY "VAPOR CANISTER PURGE VALVE."
THE ASSISTED POWER STEERING WENT OUT WHILE DRIVING, I LOST CONTROL OF MY VEHICLE, THE STEERING WAS COMPLETELY GONE AND UNABLE TO STEER WHILE I WAS ON A VERY BUSY HIGHWAY. I WAS TRAVELING AT 60 MPH WHEN THIS OCCURRED. THIS CAN AND WILL CAUSE SEVERAL DEATHS IF NOT CORRECTED IMMEDIATELY! FORD HAS HAD THIS SAME PROBLEM ON OTHER MODELS, AND A RECALL WAS MADE. THIS IS A VERY SERIOUS PROBLEM, AND FORD KNOWS ABOUT IT!
ON TWO OCCASIONS, ONE STATIONARY, ONE IN MOTION, THE TAILGATE WILL COME UNLATCHED. I HAVE THE AUTOMATIC TAILGATE WITHOUT THE FOOT ACTIVATED SENSORS. WHEN STATIONARY THE DOOR WILL NOT LATCH EVEN THOUGH IT LOOKS ALL THE WAY CLOSED. THE HORN WILL CHIRP TWICE TELLING ME A DOOR IS OPEN AND THAT'S THE ONLY WAY I KNOW IT'S NOT CLOSED. WHILE DRIVING THE DOOR DOES NOT OPEN ALL THE WAY, BUT I WILL GET A WARNING IN THE GAUGE CLUSTER TELLING ME THE TAILGATE IS OPEN. IT DOESN'T OPEN ALL THE WAY. I HAVE ONLY EXPERIENCED IT ONE TIME WHILE IN MOTION AT LOW SPEEDS, LESS THAN 40 MPH, AND I PULLED OVER SAFELY. TO FIX THE PROBLEM I HAVE TO STAND BEHIND THE TAILGATE WHEN IT'S CLOSING AND PUSH THE DOOR CLOSED. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT EITHER.
ROUGHLY A YEAR AGO FORD ISSUED A NOTIFICATION FOR A UPDATE THAT HELPED KEEP COOLANT FROM INTRUDING INTO THE ENGINE. A WEEK AGO MY CAR BEGAN TO STALL, FLASH WARNING LIGHTS, AND WOULD BARELY GET ME OFF THE ROAD. UPON HAVING MY CAR TOWED TO THE DEALER THEY INFORMED ME THE ENGINE HAD BEEN DAMAGED FROM COOLANT IN THE ENGINE, THE EXACT ISSUE STATED IN THE NOTIFICATION RECEIVED A YEAR BEFORE. NOW THE DEALER STATES THE SHORT BLOCK MAY NEED REPLACED. WHY HAS FORD NOT ISSUED A RECALL FOR AN ISSUE THAT COULD TURN DEADLY FOR SOMEONE ELSE? THIS ISSUE IS VERY POPULAR WITH THIS CAR.
Blown engine on multiple others of the same year make and model. Caused by coolant leaking into the head gaskets. All of which the computer code reading is cylinder 3 misfiring. However that ends up not being the actual issue and you will be refixing it every 3-5000 miles
In March of 2021, I was traveling to the Tyrone, PA for a bridal shower, when my check engine light began flashing, and my car was running very rough (bumpy, not accelerating, etc). A Firestone Complete Auto Care in Altoona, PA was able to take my car and diagnose the issue. They determined that coolant leaked into cylinders 2 and 3, and that a Ford dealership would need to conduct the repairs. Stuckey Ford in Hollidaysburg, PA took my car and found the same problems. They recommended the engine be completely replaced, totaling $7,262.42. At this time, Ford stated that the issue wasn't covered, so it was paid out of pocket. 6 months later in November 2021, the transmission died. Ford recommended a replacement. I'm unsure if the transmission dying is at all related to the initial coolant leak issue. This was also not covered by Ford, and paid for out of pocket. I have recently learned about the Customer Satisfaction Program 21N12. After talking to local dealerships, I was forwarded to Ford Customer Care, where they informed me that the bulletin expired in November 2022, meaning I would not be reimbursed for the engine replacement. I have moved a handful of times in the past several years, so any notice of this may have been lost in the mail or delivered to the incorrect address.
TL* THE CONTACT OWNS A 2017 FORD ESCAPE. THE CONTACT HAD A MANUFACTURER SOFTWARE UPDATE SERVICED AT LAKELAND FORD PARTS (1430 W MEMORIAL BLVD, LAKELAND, FL 33815). THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED AT THE DEALER, THE CHECK ENGINE WARNING LIGHT ILLUMINATED, WHILE DRIVING 35 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND DIAGNOSED WITH AN ENGINE BLOCK FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE. THE FAILURE MILEAGE WAS 101,000.
FOR THE LAST FEW DAYS, INTERMITTENTLY, THE ABS WARNING LIGHT WOULD COME ON, THEN THE TRACTION CONTROL LIGHT, THEN THE HILL ASSIST LIGHT, THEN THE 4 WHEEL DRIVE WOULD DISENGAGE, AND NOW THE PARKING BRAKE FAULT LIGHT. YOU NEVER KNOW WHEN IT WILL HAPPEN AS IT HAPPENS INTERMITTENTLY, AND THEY DON'T ALL FAULT AT THE SAME TIME. IT SEEMS EACH CONSECUTIVE DAY THE NUMBER OF PROBLEMS GROWS. MY GREATEST CONCERN IS THAT NOW THE TRACTION CONTROL LIGHT WILL FLASH AND THE THROTTLE WILL BECOME UNRESPONSIVE. YOU NEVER KNOW WHEN IT MAY HAPPEN. TWICE TODAY IT NEARLY CAUSED AN ACCIDENT AS I WAS PULLING INTO TRAFFIC. THE ENGINE WAS RUNNING, BUT WOULD NOT ACCELERATE. A SERIOUS SAFETY CONCERN. I AM FILING THIS REPORT JUST IN CASE I GET INJURED OR KILLED BEFORE I CAN HAVE IT CHECKED BY A FORD DEALER.
lug nuts are striped and wont spin off.
THE TRANSMISSION STARTED SLIPPING OUT OF NOWHERE WITH ONLY 81,699 MILES ON IT AS WE WERE ON I275 SOUTH IN TAMPA, FL. I JUST BOUGHT IT A MONTH AGO
WHILE DRIVING, CAR ENGINE STOPPED WITHOUT CHECK ENGINE LIGHT OR OTHER WARNINGS. TRIED TO GET RESTARTED BUT UNABLE AND HAD TO PUSH OUT OF TRAFFIC ON A BUSY CITY STREET. TOWED TO CORWIN FORD AND ENGINE WAS EVALUATED BY FORD SERVICE TECH VAN LAMONTHE. "SCAN=MANY CODES INTERNAL ENGINE NOISE. PERFORMED RELATIVE COMPRESSION = #2 CYLINDER HAS LOW COMPRESSION. NEEDS NEW ENGINE."
ROTATING TIRES FOR ROUTINE MAINTENANCE. SOME OF THE LUG NUTS DEFORMED AND WONT ACCEPT A WRENCH . THEY ARE ALL DIFFICULT TO REMOVE. AND ALL OF THEM GET STUCK IN THE SOCKET AND ARE VERY DIFFICULT TO REMOVE FROM THE SOCKET WRENCH. IT IS IMPOSSIBLE TO CHANGE THE TIRES. THE PICTURE SHOWS THE DEFORMED LUG NUT. IT WAS DEFORMED BY SIMPLY REMOVING THE NUT WITH GOOD FITTING HIGH QUALITY TOOLS. THE LUG NUTS DO NOT EVEN FIT THE WRENCH THAT IS PROVIDED IN THE CAR FOR CHANGING FLATS . IT WILL TAKE SPECIAL TOOLS TO REMOVE ALL THE LUG NUTS. THIS IS CLEARLY NOT ACCEPTABLE . IT IS VERY DANGEROUS. LUCKILY WAS BEING DONE AT HOME AND NOT LEAVING ANYONE STRANDED. A TOW TRUCK DRIVER WOULD NOT BE ABLE TO HELP OTHER THAN TOW THE WHOLE VEHICLE FOR A SIMPLE FLAT TIRE, AT GREAT EXPENSE. AND IT MIGHT NOT BE ABLE TO BE TOWED. IT MAY NEED TO BE PULLED ONTO A FLATBED TYPE OF TOW TRUCK AND BE CARRIED INSTEAD OF TOWED IN THE USUAL MANNER.
THE PAINT IS PEELING OFF AROUND THE WINDOW DOWN TO THE METAL IT ONLY HAS 50000 MILES ON IT I HAVE READ ABOUT 165 COMPLAINTS ON THE 2017FORD ESCAPE WITH THE EXACT SAME PROBLEM THERE DEFINITELY SHOULD BE A RECALL ON THIS I WANT THIS FIX NOW. S
I WAS STRUCK ON THE DRIVERS SIDE FRONT TIRE/BUMPER AREA BY A CAR EST AT 30MPH WHILE I WAS GOING LESS THAN 10MPH. AIR BAGS DID NOT DEPLOY ANYWHERE ON MY VEHICLE AND MY CAR IS TOTALED. BRAND NEW ENGINE PUT IN APPROX 1000MILES AGO AND WONDERING IF SENSORS GOT THROWN OFF? TOW DRIVER, POLICE AND TOW LOT COULDN'T BELIEVE NO AIRBAG DEPLOYMENT AS I WAS SHOCKED AS WELL.*DT
HAVE A 2017 FORD ESCAPE AND NOTICED THE PAINT WAS PEELING AROUND THE WINDSHIELD.AFTER INVESTIGATING THERE ARE SEVERAL COMPLAINTS FOR THE EXACT SAME THING.FORD WILL NOT TAKE RESPONSIBILITY FOR THIS BECAUSE IT'S SAFETY ISSUE,SO THEY WON'T RECALL IT.I HAVE ONLY HAD MY CAR A YEAR THIS MONTH IT SEEMS ALSO TO HAPPEN TO FORD ESCAPES THAT ARE WHITE OR BLUE IN COLOR.PAINT ON A VEHICLE SHOULD LAST FOR THE LIFE OF THE CAR.
ON AND OFF FOR THE PAST YEAR, MY VEHICLE HAS FAILED TO AUTO-RESTART AFTER AUTO-STOPPING. WHEN WORKING PROPERLY, THE FEATURE AUTOMATICALLY SHUTS OFF THE ENGINE WHEN STOPPED (LIKE AT RED LIGHT) AND THEN RESTARTS WHEN YOU LIFT YOUR FOOT OFF THE BRAKE TO START MOVING AGAIN. THE ISSUE IS THAT THE CAR DOES NOT RESTART. SOMETIMES IT FAILS TO RESTART WITHOUT WARNING, OTHER TIMES IT DISPLAYS A MESSAGE THAT SAYS 'SHIFT TO PARK TO RESTART ENGINE'. THIS IS OBVIOUSLY DANGEROUS WHEN IN STOP-AND-GO TRAFFIC ON A HIGHWAY OR AT AN INTERSECTION, AS THE CAR WILL LITERALLY TURN OFF AND NEED TO BE SHIFTED INTO PARK TO BE RESTARTED. TODAY IT DID THIS AT ALMOST EVERY INTERSECTION WE STOPPED AT. OUR BATTERY WAS RECENTLY REPLACED, ALTERNATOR AND CHARGING SYSTEM ALL CHECKED AND NO ISSUES. APPARENTLY THIS IS A RECOGNIZED ISSUE BY FORD, ALTHOUGH THERE DOES NOT SEEM TO BE A FIX AS OF NOW. FORD HAS RECOGNIZED THIS ISSUE AS SSM 47043 (ATTACHED).
VEHICLE IS ONLY FOUR YEARS OLD AND DRIVERS SIDE SEAT BELT RETRACTS SLOWLY. I ALSO OWN A 2010 FORD ESCAPE WITH THE SAME PROBLEM. THE SEAT BELT ENDS UP GETTING SLAMMED IN THE DOOR WHICH I AM SURE IS EVENTUALLY GOING TO COMPROMISE THE INTEGRITY OF THE BELT. THIS HAS BEEN GOING ON FOR A FEW MONTHS
I bought this vehicle at 150,000 miles from a reputable dealership only to drive it for 2 days and the engine light comes on. First it was spark plugs, then an intercooler leak, next the turbo, and now it’s on for a a multitude of codes. This is ridiculous! Ford needs to take responsibility for this mistake and recall the vehicles. I have been quoted for 10s of 1000s of thousands to fix these issues and I bought it for 17k.
I HAVE A 2017 FORD ESCAPE 67,338 TOOK IT TO FORD DEALER (GALPIN FORD) MY COMPLAIN WAS THAT MY TRANSMISSION WHEN WARM REVERSE GEAR IS HARD TO ENGAGE AND WILL NOT GO OVER 55MPH. GOT A CALL BACK THAT IT NEEDS A NEW TRANSMISSION. FORD REFUSED TO HELP ON ANY WAY TO FIX IT, ALMOST $6,000.00 TO REPLACE A TRANSMISSION WITH 67K ON IT, WHY IS FORD COMPANY NOT HELPING CUSTOMERS WITH THIS PROBLEM, WHAT IS REALLY BAD FOR ME IS THAT I HAVE 2017 FORD TRANSIT THAT HAS THE SAME TRANSMISSION. I HOPE FORD IS NOT WAITING FOR SOMETHING BAD TO HAPPEN BEFORE THEY FIND A FIX FOR THIS.
THE CHECK ENGINE LIGHT CAME ON ,SO WE TOOK IT TO SATELITE FORD DEALER AND THEY COULD NOT FIND PROBLEM, WEEK LATER LIGHT CAME ON AGAIN SO WE TOOK THE VEHICLE TO WOODY ANDERSON FORD WHERE IT WAS PURCHASED AND NOW THEY SAY THE ENGINE NEEDS REPLACED! AFTER DOING SOME ON LINE RESEARCH ON LINE IT LOOKS AS IF FORD HAS A PROBLEM CHILD ON THEIR HANDS. THEY ALSO HAVE ISSUES WITH THE TRANNY IN 2014 -2018, THIS ESCAPE ONLY HAS 20000 MILES ON IT NOW. WHATS GOING TO HAPPEN ONCE THE MFG. WARRANTY RUNS OUT ? ARE THERE ANY RECOURSE ACTIONS THAT WE CAN TAKE. THE ESCAPE IS A GREAT CAR OVERALL ,WE OWN 2- 2017;S NOW. WE ARE NOW CONCERNED ABOUT FUTURE COST ASSOCIATED WITH THIS VEHICLE, ESPECIALLY SINCE WE OWN 2 THE SAME YEAR!
TL* THE CONTACT'S WIFE OWNS A 2017 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PUSHED THE VEHICLE OUT OF THE ROADWAY. THE CONTACT STATED THAT THE SERVICE TRANSMISSION NOW MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE LOCAL DEALER CAVENDER FORD (4860 INTERSTATE 10 FRONTAGE RD, COLUMBUS, TX 78934, (855)874-2232) WHERE A DIAGNOSTIC TEST WAS STILL PENDING. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
4 YEAR OLD, 73,500 MILES, ENGINE LIGHT CAME ON, CAR WAS BUCKING, STALLING, BUCKING, COULD HAVE CAUSE AN ACCIDENT. DROVE TO DEALER. GASKET LEAKED AND BLEW ENGINE. ENGINE NEEDS TO BE REPLACED $8000.00
VEHICLE WAS STATIONARY IN MY DRIVEWAY WHEN A SNOW STORM HIT. ICE/SNOW ACCUMULATED ON THE WINDSHIELD AND WHEN IT MELTED IT TOOK THE PAINT WITH IT. THE A-PILLARS ON BOTH DRIVER AND PASSENGER SUFFER SIGNIFICANT PAINT LOSS AND RUST IS STARTING TO FORM. PAINT FLAKES OFF IN THE WIND WHILE DRIVING, ESPECIALLY IN THE RAIN. ABOUT 15 INCHES OF PAINT IS GONE ON THE DRIVER SIDE AND ABOUT 4 INCHES OF PAINT IS GONE ON THE PASSENGER SIDE.
ON 2/17/21 MY AUTOMATIC TRANSMISSION MALFUNCTIONED ON THE WAY HOME FROM WORK ON A BUSY INTERSTATE RIGHT AFTER A MAJOR SNOW STORM. NO WHERE SAFE TO PULL OFF. THE CAR STARTED JERKING AND LOST POWER ALONG WITH NOISE AND SYSTEM ERROR FLASHED ACROSS DASHBOARD STATING TRANSMISSION FAILURE. CARE EVENTUALLY LOST POWER AND HAD TO PULL OFF THE ROAD. CAR WAS TOWED IN TO DEALERSHIP. TORQUE CONVERTER COMPLETELY BLEW. THEY HAD MY CAR FOR 6 WEEKS. I JUST GOT IT BACK LAST NIGHT. THEY SAID THE TORQUE CONVERTER HAD TO BE REDESIGNED AND IF IT MADE ME FEEL ANY BETTER THERE WERE MANY OTHERS WITH THE SAME ISSUE I WAS HAVING AND THEY WERE WORKING ON. THE ICING ON THE CAKE WAS WHEN THEY CALLED ME YESTERDAY TO SAY IT WAS FINALLY REPAIR AFTER 6 WEEKS THAT IT FELL UNDER EXTENDED WARRANTY SO WE GOT SOCKED WITH THE $100 DEDUCTABLE. WHEN A MAJOR CAR PART HAS TO BE "REDESIGNED" FOR ANY REPAIR TO BE MADE, THAT SHOULD BE A RED FLAG TO THE MANUFACTURER AND A RECALL ISSUED.
SPARK STUCK IN CYLINDER CREATING A MISFIRE CAUSING ENGINE TO OVERHEAT AND VEHICLE TO SHUT OFF CONTINUOUSLY
NOTICED ONE OF THE TWO SCREWS THAT ATTACHES THE BRAKE FLUID RESERVOIR WAS MISSING. THE OTHER SCREW WAS ABOUT TO FALL OUT AND THE RESERVOIR WAS LEANING SUCH THAT SOME OF THE BRAKE FLUID HAD LEAKED OUT THE CAP. IF THE OTHER SCREW HAD FALLEN OUT THIS COULD PRESENT A VERY HAZARDOUS CONDITION. 2017 FORD ESCAPE, V6 ENGINE WITH 25523 MILES.
RECURRING ISSUE WITH THE SAME IGNITION COIL/SPARK PLUG COMPLEX WHERE THE ENGINE WILL MISFIRE ON A COLD START. I HAVE REPLACED THE IGNITION COIL 3 TIMES AND EACH TIME IT FAILS WITHIN 3 WEEKS. I HAVE HAD THE ENGINE PRESSURE TESTED AND THERE ARE NO ISSUES THAT WOULD CAUSE MISFIRING. THIS APPEARS TO BE AN ELECTRICAL FEEDBACK ISSUE.
WHILE DRIVING THE ENGINE STARTED MISFIRING FOR APPROXIMATELY 30 SECONDS. THE CAR SHOOK VIOLENTLY AND THEN WENT BACK TO RUNNING NORMAL. I DROVE TO MY FORD DEALER AND LLEFT THE CAR FOR DIAGNOSIS. I WAS CALLED A FEW DAYS LATER AND TOLD COOLANT HAD SEEPED INTO THE #1PISTON. THE REPAIR WOULD BE TO REPLACE THE ENGINE. I DO ALL SERVICE AT FORD. THE CAR ONLY HAD 67K MILES. IT IS ONLY 4.5 YEARS OLD AND NEEDS A NEW ENGINE. FORD TOLD ME THIS IS A KNOW ISSUE FOR FORD AND THE READING I HAVE DONE SHOWS IT HAS BEEN GOING ON FOR A NUMBER OF YEARS. I AM ANGRY.
THE PAINT IS PEELING NEXT TO THE WINDSHIELD ON DRIVER'S SIDE POST A. THE PAINT IS NOT EVEN STICKING TO THE VEHICLE IN THIS AREA
THE LUG WRENCH THAT FORD PROVIDED ME WITH THE PURCHASE OF MY 2017 FORD ESCAPE DOES NOT FIT THE TIRE LUGS. I HAD A BLOW OUT ON A HIGHWAY AND WAS UNABLE TO CHANGE THE TIRE WITH THE LUG WRENCH. WE HAD TO USE A SOCKET AND POUND THE SOCKET UNTO THE LUG. I FEEL THIS IS A MAJOR SAFETY PROBLEM. I CONTACTED FORD AND THEY BASICALLY SAID IT WAS NOT THEIR PROBLEM. I STILL AM UNABLE TO CHANGE A TIRE ON THIS VEHICLE. I ASKED FORD TO REPLACE HE LUGS WITH ONES THAT WOULD FIT MY LUG WRENCH. THANKS FOR AY ASSISTANCE YOU CAN PROVIDE.
VEHICLE STARTED TO DEVELOP LONGER CRANKING TO START, COLD AND WARM...BATTERY WAS WEAK, SO I REPLACED IT.. SAME SYMPTOMS, BUT DEVELOPED RELAY CHATTERING UNDER HOOD IN FUSE/RELAY BOX WHEN JUST OPENING EITHER FRONT DOOR OR INSERTING KEY...SOMETIMES WOULD START BUT THEN JUST DIE.. LUCKY CAR WAS IN GARAGE, SO I WOULD NOT ATTEMPT TO DRIVE IT IF IT CONTINUED TO RUN.. THE ONLY WAY TO STOP RELAY CHATTER WAS TO REMOVE PCM FUSE OR RELAY...CALLED FORD ,AGREED TO TOW TO MY DEALER.. VEHICLE WAS 3 YRS AND 5 MONTHS , BUT UNDER 11K MILES.. TOOK 3 DAYS TO FIND CAUSE,,. ,THE WIRE HARNESS/FUSE/RELAY BOX HAD SHORT OR BREAK. .THEY DISCOVERED IT BY WIGGLING THE WIRE HARNESS THAT CONNECTS TO THE FUSE/RELAY BOX...I WENT TO SEE IT AND AFTER STARTING, HE WOULD WIGGLE THE WIRE HARNESS AND VEHICLE WOULD DIE, ,DID IT SEVERAL TIMES TO SHOW ME. .I SAID ITS A FACTORY DEFECT SINCE THE CAR WAS NEVER IN AN ACCIDENT , FLOOD OR FIRE. FORD AGREED TO PAY HALF THE COST OF PARTS AND LABOR SINCE THIS ISN'T COVER BEYOND 3YRS..TO ME THIS IS A SAFETY HAZARD, IF I HAD BEEN DRIVING AT HIGHWAY SPEEDS AND IT COULD HAVE JUST DIED ANYTIME , ANYWHERE.. AFTER REPAIRED, I FOUND FORD IN FEB, 16, 2018 PUT OUT A TSB # SSM 47086, THAT DESCRIBES MY PROBLEM AND DEFECTIVE PART.. SO FORD NEW ABOUT THIS ON SOME 2017-18 FORD ESCAPES 3YRS AGO...
TRANSMISSION WENT WITH ONLY 93,000 MILES ON VEHICLE. WHEN DRIVING IT WAS HESITANT TO GO WHEN I WAS STOPPED AT A RED LIGHT. I WAS ALMOST REAR ENDED BECAUSE OF IT. CAR DIDN'T WANT TO GO IN REVERSE. THANKFULLY I WAS ABLE TO MAKE IT TO MECHANIC JUST IN TIME BEFORE CAR WAS TOTALLY OUT OF COMMISSION.
WHILE DRIVING MY WIFE ATTEMTPTED TO ADJUST THE SEAT JUST A TINY BIT WHEN SHE STARTED OUT , SINCE I HAD DRIVEN IIT PREVIOUSLY, AND SHE HAD ADJUSTED IT BEFORE SHE LEFT BUT AS I SAID SHE NEEDED A SLIGHT ADJUSTMENT FORWARD. WHEN SHE DID THIS THE FORWARD LEVER KEPT GOING AND WOULD NOT STOP CRUSHING HER AGAINST THE STEERING COLUMN AND THE SEAT BELT SQUEEZING HER, TO THE POINT SHE HAD TO DRIVE OFF THE ROAD AND ALL SHE COULD DO WAS GET A TOE ON THE BRAKE BECAUSE OF BEING IN SUCH A COMPRESSED POSITION AND WAS ABLE TO SKID TO A STOP. WHEN SHE GOT HOME AND EXPLAINED IT TO ME I WENT OUT AND TRIED THE FORWARD SEAT BUTTON TWICE AND IT DI THE SAME THING, LOCKED ALL THE WAY FORWARD. I TRIED A FEW MORE TIMES BUT IT DID NOT DO IT.. TOOK IT TO THE FORD DEALER AND THEY SAID THEY CAN'T GET IT TO DO THE SAME THING AND ARE KEPPING IT OVERNIGHT AND WILL TRY IN MORNING, AND IF IT DOESN'T DO IT THERE IS NOTHING THEY CAN DO HE SAID.
CAR STEERING COMPLETELY STOPPED WHILE DRIVING ON HIGHWAY. COULD STILL MOVE. COULD NOT STEER CAR. VERY UNSAFE. CAN CAUSE AN ACCIDENT.
36,000 MILES AND COOLANT LEAKED INTO ENGINE. DEALERSHIP TOLD ME THEY HAVE TO REPLACE THE LONG BLOCK, BASICALLY REPLACE THE ENGINE. IT'S BEEN A MONTH NOW AND NO WORK HAS BEEN STARTED. THIS ENGINE LEAK ISSUE ON THE FORD ECOBOOST 1.5L ENGINE HAS BEEN KNOWN TO FORD MOTOR CO. SINCE AT LEAST 2015.