2000 Ford Excursion Complaint Log

I OWN A 2000 FORD EXCURSION WITH A V10. WHILE DRIVING HOME FROM MY SON'S TRACK MEET IN A CONSTRUCTION ZONE ON I94 IN MOUNT CLEMENS MICHIGAN DURING RUSH HOUR I HAD A SPARK PLUG BLOW OUT. WE (MY WIFE, MY SON AND I) WERE MOVING ABOUT 10 MILES AN HOUR IN THE CONSTRUCTION TRAFFIC WHEN WE BEGAN TO SLOWLY SPEED UP. I ACCELERATED AND BOOM, THERE WAS A VERY LOUD SOUND OF KNOCKING. I NEARLY HIT THE DIVIDING WALL IT SCARED ME SO BAD. I WAS ABLE TO PULL OVER ABOUT 150-200 FEET AHEAD THROUGH THE CONSTRUCTION BARRELS. I OPENED MY HOOD AND DISCOVERED THAT ONE OF MY COIL PACKS WAS STICKING UP A FEW INCHES AND BROKEN. I CALLED MY INSURANCE COMPANY (USAA) FOR ROADSIDE ASSISTANCE. WITHIN AN HOUR AND A HALF THEY SENT A TOW TRUCK AND HAD ME TOWED (ABOUT 7 MILES) HOME. THE NEXT DAY I WAS ABLE TO BETTER INSPECT WHAT HAD GONE WRONG. THE MOTORCRAFT SPARK PLUG HAD COMPLETELY UN-THREADED ITSELF AND THE COMPRESSION OF THE MOTOR TURNED THE SPARK PLUG INTO A PROJECTILE THAT COMPLETELY DEMOLISHED THE COIL PACK. THE COIL PACK SNAPPED FROM ITS RETAINING BOLT AND WAS BEATING AGAINST MY FUEL RAIL. LUCKILY I WAS ABLE TO PULL OVER AS SOON AS I DID BECAUSE I COULD ONLY IMAGINE IF I HAD BEEN IN AN AREA WHERE I WAS TRAVELING THE ACTUAL 70 MPH SPEED LIMIT AND THE DAMAGE TO MY FUEL RAIL COULD HAVE BEEN DISASTROUS POSSIBLY CAUSING A FIRE. I CONTACTED RUSS MILNE FORD IN CLINTON TWP MICHIGAN ABOUT THIS ISSUE AND THEY STATED THAT IT WOULD COST OVER $1000 TO REPLACE THE HEAD AND THAT IT WAS CAUSED BY THE THREADS ON THE HEAD OR IMPROPER TORQUING OF THE SPARK PLUG. I FOUND THAT AMAZING SINCE I HAD MY TRUCK SERVICED BY THEM ABOUT A YEAR BEFORE BECAUSE OF AN SLIGHT ENGINE KNOCK THAT I HAD ON THE PASSENGER SIDE OF THE MOTOR ALONG WITH A FEW OTHER MINOR THINGS. THEY NEVER WERE ABLE TO FIND THE CAUSE OF THE "ENGINE KNOCK". UNFORTUNATELY FOR ME THE ENGINE KNOCK WAS A SIGN OF THE PENDING FAILURE THAT I WISH HAD BEEN DISCOVERED BEFORE THE BLOW OUT. NO REPAIRS YET. *JB

I HAVE HAD TWO SPARK PLUGS ONE YEAR APART JUST SHOOT OUT

AT 90,000 MILES AFTER MY FIRST "TUNE UP" I BLEW A SPARK PLUG OFF OF MY HEAD ON MY 2000 FORD EXCURSION. I WAS TOLD BY MY LOCAL MECHANIC AND MANY OTHER PEOPLE THAT FORD'S IN THIS YEAR RANGE HAVE BEEN STREAMING INTO HIS SHOP WITH BLOWN SPARK PLUGS. I ALSO STATED THAT FORD IS REFUSING TO RECOGNIZE THIS HUGE SAFETY ISSUE AND THAT THE GOVERNMENT NEEDS TO GET INVOLVED. PLEASE TAKE THIS COMPLAINT SERIOUSLY. MY WIFE AND 5 KIDS WERE IN THE CAR IN A UNKNOWN AREA TO THEM AT 10:00PM WHEN THIS BREAKDOWN OCCURRED. THIS STORY IS VERY SIMILAR TO 1000'S OF OTHER STORIES ON THE INTERNET. JUST TYPE IN "BLEW A SPARK PLUG" INTO A SEARCH ENGINE AND START READING. *JB

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE WHEELS WERE LOSING AIR. HE TESTED THE RIMS BY SUBMERGING THEM IN WATER AND CONCLUDED THAT STRESS CRACKS WERE PRESENT. THE COMPANY REPLACED THE RIMS. ON ANOTHER OCCASION, WHILE DRIVING, THE RIM BLEW APART ON THE HIGHWAY. THE CONTACT PULLED ONTO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED. THE MANUFACTURER REQUESTED THAT HE RETURN THE RIM TO HAVE IT INSPECTED AND LATER STATED THAT THE DEFECT WAS CAUSED BY THE CONTACT. THE MANUFACTURER WILL NOT RETURN THE RIM UNLESS THE CONTACT PROVIDES HIS INSURANCE INFORMATION SO THEY CAN FILE A CLAIM ON HIS BEHALF. THE CURRENT MILEAGE WAS 126,000 AND FAILURE MILEAGE WAS 124,000.

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE SPARK PLUG EJECTS FROM THE ALUMINUM HEAD IN THE VEHICLE'S ENGINE. THE VEHICLE MAKES A LOUD NOISE AND THEN SHUTS OFF. THE FAILURE USUALLY OCCURS WHILE DRIVING 15 MPH. THE VEHICLE ALSO HAS A GAS LEAK. THE CURRENT MILEAGE IS 126,000 AND FAILURE MILEAGE WAS 106,000.

MY VEHICLE, A 2000 FORD EXCURSION LIMITED, V-10 GASOLINE ENGINE, WAS PARKED IN MY DRIVEWAY ON 3/3/07, LOCKED AND EVERYTHING TURNED OFF AND HAD BEEN THERE FOR QUITE A WHILE, WHEN I HEARD A LOUD EXPLOSION AND I RAN OUTSIDE TO FIND THE VEHICLE ON FIRE UNDER THE HOOD ON THE DRIVER'S SIDE. THE HOOD RELEASE DID NOT WORK AND I TRIED TO PUT OUT THE FIRE WITH A WATER HOSE. WHEN THE FIRE DEPARTMENT CAME, WE PRIED THE HOOD OPEN AND EXTENQUISHED THE FIRE. BUT EVERYTHING WAS BURNED AND THE VEHICLE IS A TOTAL LOSS. *JB

MY WIFE WENT INTO TOWN AND WAS RETURNING AND DRIVING THROUGH A BUSY INTERSECTION WHEN OUR EXCURSION DIED, SHE HAD A TERRIBLE TIME STEERING AND AVOIDING INJURY WITHOUT POWER ASSIST, WE HAD THE VEHICLE TOWED AT OUR EXPENSE, I BORROWED AN OBDII SCAN TOOL AND PULLED THE CODE FOR CPS, REPLACED AND IT RUNS AGAIN $200.00 LATER. *JB

TL* - THE CONTACT CALLED REGARDING THE 2000 FORD EXCURSION. THE CONTACT TURNED THE THE WINDSHIELD WIPERS ON DURINGN SNOWY CONDITIONS. THE CONTACT WAS NOT SURE IF HE TURNED OF THE WIPERS WHEN HE EXITED THE VEHICLE. APPROXIMATELY 1 HOUR 40 MINUTES LATER HE RETURNED TO THE VEHICLE AND STARTED TO SMELL SOMETHING BURNING. BLACK SMOKE CAME THROUGH THE DEFROSTER. THERE WERE NO FLAMES. THE CONTACT CALLED THE FIRE DEPARTMENT. THEY COULD NOT FIND THE SOURCE OF THE SMOKE. THE VEHICLE WAS DRIVEN TO THE FIRE DEPARTMENT. THE SMOKE CEASED, THE CONTACT TOOK THE WINDSHIELD WASHER MOTOR OUT AND NOTICED THE WIRING HARNESS MELTED. THE FAILURE MILEAGE WAS 150,000. A POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. *AK

I HAD BEEN OUT OF TOWN WHEN MY 2000 FORD EXCURSION HAD A DOOR AJAR DUMMY LIGHT FAIL TO SHUT OFF. I ATTEMPTED TO FIGURE OUT WHAT WAS CAUSING THE DOOR AJAR LIGHT TO REMAIN ON BUT NEVER DID FIND THE PROBLEM. I ENDED UP DRIVING HOME SO I COULD MAKE AN APPOINTMENT WITH MY DEALER TO HAVE IT CHECKED OUT. I WAS ABLE TO GET THE TRUCK HOME, BUT AS I WAS DRIVING THROUGH MY SUBDIVISION MY TRUCK MADE A NOISE, THEN MADE A MUCH LOUDER NOISE, AND BEGAN RUNNING REALLY ROUGH. A STRONG ODOR OF FUEL FILLED THE PASSENGER COMPARTMENT OF MY TRUCK. I IMMEDIATELY SHUT OFF THE ENGINE SO MY TRUCK WOULDN'T IGNITE, BUT THAT LEFT ME STRANDED IN THE MIDDLE OF THE ROAD. I HAVE SINCE BEEN TOLD THAT THE TRITON V10 ENGINE BLEW A SPARK PLUG AND IT'S BEEN QUOTED AT $4200 TO BE REPAIRED AT THE CLOSEST DEALERSHIP AND $3500 AT THE DEALERSHIP WHERE I PURCHASED THE TRUCK BUT I HAVE TO HAVE IT TOWED AGAIN. *JB

2000 FORD EXCURSION, CRUISE CONTROL RECALL PERFORMED IN DEC, 2006. ON 11 JAN ,2007 SMOKE COMING FROM ENGINE COMPARTMENT. UNPLUGGED BRAKE SWITCH AT MASTER CYLINDER, CONNECTOR WAS PLASTIC AND HAD BRAKE FLUID DRIPPING FROM IT. PULLED 20 AMP FUSE FROM FUSE PANEL, SMOKE STOPPED. THE MAIN CONCERN IS THAT FORD PERFORMED RECALL(INSTALLED FUSE JUMPER) BUT DID NOT REPLACE SWITCH, WHEN BRAKE FLUID LEAKED THROUGH SWITCH, FUSIBLE LINK MODIFICATION FAILED TO PROTECT ELECTRICAL SYSTEM. I AM CONCERNED THAT OTHERS THAT HAVE HAD THIS RECALL PERFORMED ARE STILL IN DANGER. THIS IS NOT MY VEHICLE, IT IS MY COUSINS. HE IS NOT SURE IF HE WILL FILE A COMPLAINT OR NOT SO I THOUGHT I NEEDED TO. I AM A WITNESS TO THE WHOLE INCIDENT AND CAN PROVIDE MORE INFO AND PICTURES IF NEEDED. *JB

WIFE DRIVING CHILDREN TO SCHOOL, WIPERS UNKNOWINGLY FROZEN TO WINDOW AND WIPERS UNKNOWINGLY ON INTERMITTENT CYCLE, WIPERS FINALLY UNFROZEN AND MOVED, MEANWHILE SMOKE FILLED THE CABIN, SMELLING LIKE SOLDERING FUMES. TURNED OFF WIPERS AND SMOKE STOPPED. LATER, TESTED WIPERS, AND THEY WOULD NOT STOP. TOOK VEHICLE INTO DEALER, AND HAD A PENDING RECALL REPAIRED, AT THE SAME TIME WE HAD TO HAVE THE MULTIFUNCTION SWITCH REPLACED, AND WIPER MOTOR REPLACED. DEALER SERVICE TECHNICIAN ADVISED THAT GEM MODULE WAS FUNCTIONING CORRECTLY, BUT SMELLED LIKE IT WAS BURNT, AND MIGHT NEED TO BE REPLACED IN THE FUTURE. 7 DAYS LATER THE WIPERS DID NOT WORK AGAIN. THIS TIME THERE WAS NO INDICATION OF PROBLEM, MOTHER AND CHILDREN DROVE INTO A BLIZZARD, AND FOUND THAT WIPERS WOULD NOT FUNCTION. LUCKILY IT OCCURRED IN A PLACE THAT WAS NOT BUSY, AND THEY WERE ABLE TO SAFELY GET OFF THE ROADWAY INTO A RELATIVES DRIVEWAY. IT COULD HAVE BEEN VERY BAD HAD IT BEEN ON THE FREEWAY, IN DRIVING RAIN/SNOW/SLUSH. NOW I'M SURE THE DEALERSHIP WILL BE TELLING US THE GEM MODULE WILL NEED TO BE REPLACED, COMPLETING THE ENTIRE WIPER SYSTEM BEING FAULTY WITHIN 1 WEEK'S TIME FOR THE SECOND FAILURE ( ON 1/15/2008). QUESTION: HOW WOULD THE TECHNICIAN KNOW THAT IT SMELLED LIKE THE GEM MODULE WAS BURNT, UNLESS IT IS A KNOWN PROBLEM? HOW DOES THE ENTIRE WIPER SYSTEM, FROM CONTROL SWITCH, TO CONTROL MODULE, TO WIPER MOTOR GO BAD ALL AT ONCE? *TR

2000 FORD EXCURSION V-10 EJECTED A SPARK PLUG WHILE I WAS TAKING MY KIDS TO SCHOOL THIS MORNING. THIS APPEARS TO BE A KNOWN MANUFACTURING FLAW THAT FORD REFUSES TO STAND UP TO. COST TO REPAIR WAS QUOTED AT $3,750. I BELIEVE THAT FORD MOTOR COMPANY SHOULD BE HELD ACCOUNTABLE FOR THEIR INACTION TO CORRECT A WELL DOCUMENTED DEFECT. *NM

DT*: THE CONTACT STATED THE SUSPENSION: FRONT CONTROL ARM: UPPER BALL JOINTS AND THE SUSPENSION: FRONT CONTROL ARM: LOWER BALL JOINTS HAD PREMATURELY WORN OUT. THE OLD PARTS WERE NOT MANUFACTURED WITH GREASE FITTINGS AS WERE THE REPLACEMENT PARTS. THE UPPER AND LOWER BALL JOINTS WERE REPLACED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED.

DT*: THE CONTACT STATED THE VEHICLE CAUGHT FIRE WHILE PARKED IN A PARKING LOT AT A UNIVERSITY. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE FIRE OCCURRED IN THE ENGINE COMPARTMENT AND THE FIRE DEPARTMENT DETERMINED THE FIRE WAS ELECTRICAL. THERE WAS NO WARNING PRIOR TO THE FIRE. THE VEHICLE WAS PARKED FOR TWO HOURS PRIOR TO THE FIRE. A POLICE AND FIRE REPORT WERE TAKEN. THE CONTACT HAD PICTURES OF THE INCIDENT AVAILABLE. THERE WAS NHTSA RECALL #05V388000 (FORD RECALL #05S28) REGARDING VEHICLE SPEED CONTROL. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

WHILE DRIVING DOWN A STEEP GRADE, ENGINE CUT OUT AND SET A SES CODE. HAD A HARD TIME GETTING THE SUV TO STOP AND ALMOST LOST CONTROL OF VEHICLE, BUT DUE TO THE SLOW NATURE OF DRIVING I KEPT IT UNDER CONTROL WITH 8 OCCUPANTS IN SUV. ONCE STOPPED, I GOT OUT CODE READER AND FOUND OUT THAT THE CPS (CAM POSITION SENSOR) HAD FAILED. I HAD A SPARE IN THE SUV AND REPLACED IT. CONTACTED FORD MAIN OFFICE AND THEY HAVE KNOWN IT TO BE A PROBLEM WITH THE DIESELS AND NOTHING IS BEING DONE TO GET A RECALL OR REPLACEMENT PART TO FIX CPS PROBLEM. *JB

I OWN A 2000 FORD EXCURSION WITH THE OPT. 7.3 DIESEL ENGINE. I HAVE HAD 2 ENGINE FAILURES WERE MY ENGINE WOULD QUIT AND NOT RESTART. THE CPS (CAM POSITION SENSOR) FAILED. THIS IS MY WIFE'S TRUCK. WHEN THE ENGINE JUST STOPS YOU MUST BE PREPARED TO TAKE EMERGENCY ACTION TO KEEP THE SUV UNDER CONTROL. I HAVE TALKED TO OTHER OWNERS THAT THIS HAS HAPPENED ALSO IN F250 AND F350 PICKUPS WITH THE 7.3 MOTOR. *JB

CPS FAILED ON 2000 FORD 7.3L DIESEL. *JB

DT*: THE CONTACT STATED THE STEERING LOCKED UP WHEN THE BRAKES WERE APPLIED, WHILE DRIVING 30 MPH. WHEN THE PRESSURE WAS RELEASED FROM THE BRAKE PEDAL, THE ABILITY TO STEER RESUMED. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURE. THERE WAS NO ACCIDENT OR INJURY THEREFORE NO POLICE REPORT WAS FILED.

TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT THE RPMS WOULD INCREASE SUDDENLY AND THE ENGINE WOULD SHUT DOWN. THE CONTACT HAD THE STARTER REPLACED TWO TIMES. A LOCAL MECHANIC INFORMED THE CONTACT THAT THE FAILURE WAS CAUSED BY A STICKING THROTTLE BODY AND NOT THE STARTER. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE CURRENT MILEAGE WAS APPROXIMATELY 75,000.

DT*: THE CONTACT STATED THE VEHICLE WAS PARKED FOR ABOUT TEN MINUTES WHEN SMOKE WAS NOTICED COMING FROM THE ENGINE COMPARTMENT. THE CONTACT DETERMINED THE CRUISE CONTROL SWITCH MELTED CAUSING MINIMAL DAMAGE TO THE VEHICLE. THE VEHICLE WAS NOT OPERATING UNUSUAL PRIOR TO THE FIRE. THE CRUISE CONTROL SWITCH WAS REPLACED BY THE DEALERSHIP. THERE IS A NHTSA RECALL, #05V388000, REGARDING THE VEHICLE SPEED CONTROL. THE VIN WAS NOT INCLUDED IN THE RECALL.*AK

WHILE TRAVELING SOUTH IN THE OUTSIDE LANE OF INTERSTATE 380 AT APPROXIMATELY 1:00 P.M. CDT ON SATURDAY, MAY 20, 2006, 1/2 MILE NORTH OF MILE MARKER 29, THE LEFT FRONT TIRE OF MY 2000 FORD EXCURSION LIMITED SUFFERED A CATASTROPHIC FAILURE DUE TO TREAD SEPARATION. THE TIRE WAS A FIRESTONE STEELTEX R4S LT265/75R16D, SERIAL NUMBER 31350 EX BM20118-4. TIRE IS IN THE CUSTODY OF CERNY & IVEY ENGINEERING, ATTN: MR. STEVE SMITH, 5650 PEACHTREE PARKWAY, NORCROSS, GA 30092. CERNY & IVEY ANALYZED THE TIRE AND HAVE DETERMINED THAT THE TIRE FAILED DUE TO A MANUFACTURING DEFECT THAT HAD WORSENED OVER TIME UNTIL THE TIRE FAILED. ACCIDENT REPORT IS ON FILE WITH THE LINN COUNTY SHERIFF'S OFFICE; REPORT NUMBER 06-13921. *NM

ON FRIDAY MAY 12TH MY WIFE HAD PICKED UP THE KIDS FROM SCHOOL AND RETURNED HOME AROUND 3:10 P.M. PARKING OUR FORD EXCURSION IN THE GARAGE. AROUND 4:15 P.M. A CABLE TV TECHNICIAN POUNDED ON THE FRONT DOOR AND INDICATED THERE WAS A FIRE IN THE GARAGE. MY SONS OPENED THE DOOR BETWEEN THE GARAGE AND HOUSE AND SAW A FIRE COMING OUT OF THE EXCURSION AT THE FRONT DRIVERS SIDE TIRE. ONE OF THE BOYS RAN NEXT DOOR AND CALLED 911 THE OTHER WENT TO THE BACK YARD AND GOT MY WIFE. MY WIFE RAN INTO THE HOUSE AND OPENED THE DOOR TO THE GARAGE AND SAW FLAMES COMING OUT OF THE HOOD OF THE EXCURSION. SHE SHUT THE DOOR AND STARTED LOOKING FOR THE PHONE, THE CABLE TV TECHNICIAN YELLED AT MY WIFE TO GET OUT OF THE HOUSE AT WHICH TIME SHE LEFT THE HOUSE AND WENT ACROSS THE STREET. THE FIRE SPREAD FROM THE VEHICLE TO THE STRUCTURE. THE FIRE BLEW OUT THE WINDOW TO THE GARAGE AND SPREAD TO OUR BOAT THAT WAS STORED NEXT TO THE HOUSE. THE FIRE FIGHTERS WERE ABLE TO PUT THE FIRE OUT JUST AS IT BURNT THROUGH THE DOOR BETWEEN THE GARAGE AND THE HOUSE. *JB

DT*: THE CONTACT STATED THE CRUISE CONTROL PLUG WAS BURNED AND THERE WAS VISIBLE SMOKE DAMAGE TO THE MASTER CYLINDER UPON INSPECTION BY THE CONTACT. THE DEALERSHIP DETERMINED THE CRUISE CONTROL SWITCH NEEDED TO BE REPLACED. PRIOR TO THIS INCIDENT, THE CRUISE CONTROL WOULD ONLY ENGAGE INTERMITTENTLY. THERE IS A LEAK IN THE MASTER CYLINDER MAKING THE VEHICLE INOPERABLE.

DT*: THE CONTACT STATED WHILE CHANGING THE OIL ON THE VEHICLE, THE CRUISE CONTROL SWITCH WAS IDENTIFIED AS HAVING MELTED TO THE MASTER CYLINDER. THE CRUISE CONTROL SWITCH INDICATED SIGNS OF CHARRING UNDERNEATH THE HOOD OF THE VEHICLE AROUND THE ENGINE COMPARTMENT. HOWEVER, NO FIRE INCIDENT WAS NOTICED OR REPORTED. SEVERAL MONTHS AGO, THE CRUISE CONTROL HAD FAILED TO ENGAGE WHEN ACTIVATED. THE CONTACT REPLENISHED THE BRAKE FLUID AND THE CRUISE CONTROL RESUMED NORMAL WORKING ORDER.

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, FLAMES AND BLACK SMOKE CAME FROM THE DRIVER'S SIDE UNDERHOOD AREA. THE CONTACT EXTINGUISHED THE FIRE WITH A WATER HOSE. THE FIRE DEPARTMENT WAS NOT CONTACTED. MINOR FIRE DAMAGE WAS VISIBLE INSIDE THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO A DEALER TO AWAIT FURTHER INSPECTION.

DRIVING APPROX. 40 MPH, HEARD A POP AND SUDDENLY VEHICLE LOST ALL BUT MINIMAL POWER. PULLED OVER, OPENED HOOD AND NOTICED A SPARK PLUG DANGLING OUTSIDE THE CYLINDER HEAD. TOOK TO LOCAL FORD, SAID "OH, YES IT HAPPENS ALL THE TIME....BUT ITS NOT A RECALL." VEHICLE HAS 82K MILES, OFF WARRANTY, LAST SPARK PLUG CHANGE 9K MILES AGO. THEY WANTED 5K TO FIX IT. WENT TO ANOTHER FORD SERVICE, SAME STORY, SAME PRICE. CALLED LOCAL MECHANIC FRIEND, "OH YEAH HAPPENS ALL THE TIME WITH THAT VEHICLE. ALL YOU HAVE TO DO IS CAREFULLY TAP A SLIGHTLY LARGER HOLE AND INSERT APPROPRIATE SPARK PLUG ...$400." IF EVERYONE WHO REPAIRS THESE VEHICLES IS AWARE OF WHAT MUST BE A PRODUCTION DEFECT, WHY ARE THERE NOT MORE REPORTS AND A RECALL? HOW CAN I BEST IDENTIFY OTHERS SIMILARLY AFFECTED AND MAKE FORD, NHTSA OR OTHER APPROPRIATE AGENCIES AWARE OF THE PROBLEM? *NM

ON 3/24/06 WHILE DRIVING MY EXCURSION THE CRUISE CONTROL & SPEEDOMETER STOPPED WORKING , THE CHECK ENGINE AND ABS LIGHT CAME ON AND THE OVERDRIVE INDICATOR LIGHT STARTED FLASHING. ON 3/26/06 WHILE WATCHING TV WITH MY WIFE, A LOCAL OFF DUTY FIREFIGHTER STATED POUNDING ON MY FRONT DOOR, WHEN I OPENDED THE DOOR I NOTICED MY DREAM TRUCK IN FLAMES IN MY DRIVEWAY. THE TRUCK WAS A TOTAL LOSS, ALSO HAVE DAMAGE TO MY DECK, THE SIDING ON MY HOUSE AND THE WHEELS ON MY BBQ GRILL MELTED. *JB

DT*: THE CONTACT STATED THE KNOB FOR THE HEADLIGHTS HAS DETACHED FROM THE VEHICLE. THERE IS A NHTSA RECALL, # 01V075000, REGARDING THE HEADLIGHT SWITCH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

ON 2/25/06 MY WIFE WAS AT WORK AND CALLED DUE TO OUR 2000 FORD EXCURSION NOT STARTING. I THEN WENT TO THE VEHICLE AND PROCEEDED TO CHANGE ALL FILTRATION EXCEPT THE OIL. IT DID RUN FOR A SHORT TIME BUT DIED AGAIN. I CONTINUED TO GET IT STARTED AFTER THAT AND AGAIN DYING AFTER EVERY SHORT START. WE EVENTUALLY HAD TO HAVE IT TOWED TO FAULKNER CIOCCA FORD IN SOUDERTON PA. WITH US LIVING IN ROYERSFORD PA IT WAS SOME DISTANCE TO THE SOUDERTON SHOP. THEY WERE NOT ABLE TO WORK ON IT UNTIL MONDAY 27TH. THE DIAGNOSIS WAS A CAMSHAFT POSITION SENSOR. THIS IS DESCRIBED IN YOUR FINDINGS UNDER INVESTIGATION PE06-011 BY MR. SCOTT YON OPENED ON 2/27/06. THE RESULTING FINANCIAL HIT WAS $561.06 INCLUDING THE TOWING. NOT COUNTING MY TIME LOST AT WORK DUE TO HAVING TO TRY TO GET THE VEHICLE RUNNING SINCE IT WAS A SATURDAY AND HAVING TO CHANGE ALL FILTRATION DUE TO THE UNKNOWN BUT POINTING TO FUEL DELIVERY. THIS WAS AN ADDITIONAL $130.43 FROM NAPA IN TELFORD PA. *NM

DT*: THE CONTACT STATED WHILE DRIVING 70 MPH ON DRY ROADS THE TWO DRIVER'S SIDE TIRES BLEW OUT WITHIN TWO HOURS OF ONE ANOTHER. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. UPON INSPECTION OF THE OTHER TIRES THE CONTACT NOTICED TIRES OVER INFLATED AND BULGED. WHEN A SERVICE DEALER WAS CONSULTED, THEY WERE UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE MANUFACTURER WAS ALSO CONTACTED, AND THEY WERE UNABLE TO PROVIDE ASSISTANCE. WHEN THE TIRE MANUFACTURER WAS CONTACTED THEY DETERMINED THOSE WERE THE WRONG TIRES FOR THIS TYPE OF TRUCK. UPDATED 05/16/2006. *AK *NM

TL*- THE CONTACT STATED THAT THE 2000 FORD EXCURSION HAD A DEFECTIVE SWITCH. THE HEADLAMP SWITCH FRACTURED AND SEPARATED FORM THE HEADLAMP. HE USED A PAIR OF PLIERS TO TURN WHAT WAS LEFT OF THE HEADLIGHT SWITCH TO TURN THE LIGHTS ON. THE CONTACT STATED THAT HE CURRENTLY HAS 88,275 MILES ON. AT THE TIME OF THE FIRST FAILURE THE VEHICLE HAD AN ODOMETER READING OF 70,000 MILES . HE WAS INFORMED BY THE DEALERSHIP THAT THERE WAS RECALL 01V075000. HE WAS INFORMED THAT THIS VEHICLE DIDN'T QUALIFY FOR THE RECALL. THE CONTACT WILL BE FILING A COMPLAINT WITH THE MANUFACTURER AND WILL SUBMIT WITH HARD COPY. *AK

DT*: THE CONTACT STATED AFTER THE VEHICLE WAS PARKED FOR 20 MINUTES IT CAUGHT ON FIRE. THE FIRE DEPARTMENT RESPONDED AND EXTINGUISHED THE FIRE BEFORE EXTENSIVE DAMAGE WAS DONE. IT WAS EVIDENT THE FIRE STARTED AT THE CRUISE CONTROL DEACTIVATION SWITCH. THERE IS A NHTSA RECALL, # 05V388000, REGARDING THE CRUISE CONTROL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

I HAVE A 2000 FORD EXCURSION 4X4. THE PROBLEM IS NONE OF THE DOOR WILL LOCK OR UNLOCKED USING KEYLESS ENTRY AND DOOR LOCK SWITCH. I READ THAT FORD HAS A SERIOUS PROBLEM WITH THE DOOR LOCK ACTUATORS FROM MANY MODELS OF FORD TRUCKS FOR SOME TIME NOW. THERE ARE SO MANY COMPLAINTS OUT THERE ABOUT THIS PROBLEM WITH NO ONE WILLING TO HELP THE CONSUMER ESPECIALLY FORD. WITH THIS SAID I HAVE TO WONDER WHY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION ISN'T HELPING !!!!!!!!! WHAT WILL IT TAKE SO THE CONSUMER CAN GET HELP? A ACCIDENT WERE SOMEONE MUST DIE BECAUSE THEY WERE STUCK IN THE BACK OF THE VEHICLE DUE TO THE DOORS NOT BEING ABLE TO UNLOCK. I TRULY HOPE THIS WILL NEVER HAPPEN TO ANYONE OWNING A FORD TRUCK.

HAVE 2000 FORD EXCURSION. I HAD THE DOOR LOCK ACTUATORS REPLACED IN 2003. SINCE THEN I NOW HAVE 2 DOOR LOCKS AND THE REAR TAILGATE THAT WILL NOT LOCK ELECTRONICALLY. SEEMS AS THOUGH THE ELECTRICAL SYSTEM IS GOING OUT ONE THING AT A TIME. *TR

PAINT PEELING, STARTED SEVERAL YEARS AGO AND HAS GOTTEN WORSE.

WHILE DRIVING MY 2000 FORD EXCURSION AT 35 MPH. ON A POSTED 35 MPH. ROAD ANOTHER DRIVER RAN A RED LIGHT, TO AVOID HITTING HIM I VEERED AWAY AND RAN OFF THE ROADWAY STRIKING A TREE HEAD ON. NO FRONT AIR-BAG DEPLOYMENT. *NM

DT: THE CONTACT NOTICED SMOKE COMING FROM THE BRAKE CYLINDER WHILE THE VEHICLE WAS PARKED. AFTER PULLING THE SPEED CONTROL DEACTIVATION SWITCH THE SMOKE STOPPED COMING FROM THE VEHICLE. SINCE THE SPEED CONTROL DEACTIVATION SWITCH HAS BEEN UNHOOKED THE CRUISE CONTROL WORKED PRIOR TO THIS INCIDENT. THE CRUISE CONTROL WAS DIFFICULT TO ENGAGE. THE DEALERSHIP AND THE MANUFACTURER WERE CONTACTED AND AGREED THE SMOKE WAS COMING FROM THE CRUISE CONTROL. THE MANUFACTURER STATED THEY WILL INVESTIGATE THIS DEFECT FURTHER. *AK UPDATED 01/11/06. *JB

DT: THE CONTACT STATED WHILE DRIVING AT 40 MPH THE VEHICLE RATTLED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THE FIRST TIME THE FRONT ROTORS HAD TO BE TURNED. SEVERAL THOUSAND MILES LATER THE PROBLEM RECURRED. HE TOOK THE VEHICLE TO THE DEALERSHIP AGAIN. THIS TIME IT WAS THE REAR WHEEL ROTORS. THE ROTORS WERE TURNED. THE THIRD TIME HE TOOK THE VEHICLE TO THE DEALER HAVE IT SERVICED. THIS TIME THE BRAKE PADS, AND ROTORS WERE TURNED. THE DEALERSHIP TOLD HIM IT WAS THE DESIGN OF THE BRAKE SYSTEM, THE ROTORS WERE TOO SMALL FOR THE BRAKE SYSTEM. ALL REPAIRS HAVE BEEN MADE AT THE CONTACTED EXPENSE. *AK UPDATED 1/19/2006 - THE FRONT ROTORS WARPED WHICH CAUSED PULSATION WHILE BRAKING. *NM

ON 26JAN06 I TOOK MY 2000 FORD EXCURSION LIMITED EDITION TO EDDIE YALKLIN FORD DEALERSHIP IN KINGSVILLE TEXAS FOR A SAFETY INSPECTION OF MY SUV DUE TO THE FACT THAT I HAD A FIRE AND SMOKE COMING FROM UNDER THE HOOD OF THE EXCURSION AFTER A TRIP. WHEN I TOOK THE EXCURSION AND THEY INSPECTED IT THEY COULD SEE WHERE THE FIRE HAD STARTED, IT WAS COMING FROM A SWITCH THAT IS LOCATED ON THE BRAKE MASTER CYLINDER BODY AREA. I TOLD THEM THAT THE ONLY WAY I WAS ABLE TO STOP THE SMOKE AND FIRE FROM STARTING WAS TO DISCONNECT THE ELECTRIC WIRE CONNECTOR WHICH WAS FROM THE CRUISE CONTROL SWITCH FROM THE BRAKE MASTER CYLINDER SYSTEM. AFTER GOING OVER ALL THIS WITH THE SERVICE REP. THEY TOLD ME THAT THIS WAS NOT A PROBLEM AND THAT THERE WERE NO RECALLS AT THIS TIME. WELL I TOLD HIM THAT I KNEW ABOUT THE OTHER FORD TRUCKS AND SUV THAT HAD THE SAME PROBLEM AND SOME DID HURT PEOPLE BECAUSE THE CARS CAUGHT ON FIRE IN THE GARAGE AND WELL YOU KNOW WHERE IM GOING WITH THIS AND THE SERVICE REP. SAID THAT THEY WOULD BE REPLACE THE DEFECTIVE PARTS BUT THAT I WOULD HAVE TO PAY. I TOLD THEM NO THAT WHY SHOULD I PAY FOR SOMETHING THAT IS A SAFETY DEFECT FROM FORD AND I WAS NOT GOING TO PAY FOR THAT. I EXPLAINED TO THE SERVICE REP. THAT NOW THE BRAKE FLUID WAS LEAKING OUT ALSO AND THAT IF I LOOSE MY BRAKES WHAT WAS GOING TO HAPPEN. THEY JUST ACTED LIKE IT WAS NO BIG DEAL AND SAID THAT I WOULD HAVE TO PAY TO GET IT FIXED. THIS IS AS WE ALL KNOW A SAFETY HAZARD AND FORD KNOWS ABOUT THE PROBLEM AND KNOWS HOW FIRES HAVE KILLED PEOPLE AND HURT MANY OF THEM AND I DON'T WANT TO BE A VICTIM. *NM

WHILE DRIVING TO WORK SMELLED BURNING ODOR FROM AC VENTS. WHEN STOPPED AT WORK, SMOKE WAS POURING OUT FROM UNDER THE HOOD. SHUT OFF IGNITION AND RAISED HOOD. SPEED SENSOR DEACTIVATION SWITCH WAS SMOLDERING. REACHED IN WITH RAG TO DISCONNECT ELECTRICAL PLUG TO SWITCH AND PLUG FELL OFF IN HAND (MELTED). *NM

FRONT DISC BRAKE ROTORS WARP UNDER NORMAL DRIVING CONDITIONS. THIS RESULTS IN EXTREMELY VIOLENT SHUDDERING AND SHAKING OF THE STEERING WHEEL WHILE BRAKING AT SPEEDS OVER 40 MPH. RAPID BRAKING AT FREEWAY SPEEDS ARE HIGH RISK FOR LOSS OF CONTROL AND COLLISION. I BOUGHT THIS EXCURSION USED WITH ~48,000 MILES AND HAVE HAD THE ROTORS RESURFACED AT ~ 60, 000 AND 84,000 MI. AT 93,000 MILES I HAD TO REPLACE ALL 4 ROTORS BECAUSE OF REPEATED SHUDDERING FROM ROTOR WARPAGE AND WEAR WHICH COST ME OVER $500 ON TOP OF THE $400 I SPENT AT 84,000 MILES FOR A BRAKE JOB. SIX MONTHS AND 14,000 MILES LATER I AM HAVING THE SAME PROBLEM AND NOW THE DEALER TELLS ME THERE IS A FORD SERVICE BULLETIN RECOMMENDING A NEW TYPE OF PAD. THEY ALSO TOLD ME THEY HAVE FOUR OTHER EXCURSION OWNERS THAT ARE HAVING THE SAME COMPLAINTS AND SAFETY CONCERNS REQUIRING SIMILAR REPAIRS. THE FRONT ROTORS ARE INSUFFICIENTLY ENGINEERED FOR THE SIZE AND WEIGHT OF THIS VEHICLE, AND PRESENTS A SAFETY RISK FOR EXCURSION OWNERS AS WELL AS SURROUNDING MOTORISTS. FORD KNOWS THEY HAVE A PROBLEM BUT INSTEAD OF DOING THE RIGHT THING AND FIXING IT THEY ARE BLEEDING CONSUMERS FOR REPAIRS OF A FAULTY DESIGN WHILE THE GOVERNMENT DOES NOTHING ABOUT IT. *NM

DT: CONTACT STATES VEHICLE HAD SPORADIC SURGING. THE VEHICLE TENDED TO SURGE AT LOWER SPEEDS. IN MAY 2005 A MECHANIC REPLACED THE SPARK PLUGS, ISC MOTOR, FUEL FILTER. THE VEHICLE RAN WELL UNTIL 11-9-2005. WHILE DRIVING SLOWLY EXITING A PARKING LOT THE VEHICLE STARTED SURGING. SHE PRESSED ON THE BRAKES AS HARD AS POSSIBLE AND THE VEHICLE WENT OUT OF CONTROL. THE VEHICLE WENT ACROSS 2 LANES OF TRAFFIC. AT THIS TIME THE VEHICLE IS AT A LOCAL MECHANIC.*AK

MY WIFE WAS DRIVING THE VEHICLE AND SHE HEARD A "BIG POP". VEHICLE BECAME IMMEDIATELY DISABLED. SHE CALLED TOW COMPANY AND SENT TO NEIGHBORHOOD FORD DEALER. THEY STATED THAT A SPARK PLUG HAD POPPED OUT OF THE ALUMINUM ENGINE. I IMMEDIATELY THOUGHT "DEFECT" AS SPARK PLUGS SHOULD NOT BE FLYING OUT OF ENGINE BLOCKS. I TOOK MY COMPLAINT TO THE DEALER CUSTOMER SERVICE MANAGER & OWNER. SHE (AMANDA) STATED THAT THERE IS A SERIOUS PROBLEM WITH FORD ENGINES AND THAT THIS IS PROBLEM THAT THEY KNOW ABOUT. SHE SAID THEY KNOW THE THREADS WERE "TOO SHORT" AND THAT IT COULD HAPPEN AGAIN AT ANY TIME TO OTHER SPARK PLUGS. I FEAR FOR THE SAFETY OF MY FAMILY BUT WITH SIX KIDS WE NEED THE VEHICLE RUN OUR DAILY LIVES. I HAVE BEEN ADVISED AFTER THE RE-TAPPING "REPAIR" AT THE DEALERSHIP THAT THE ONLY FORD AUTHORIZED REPAIR IS A FULL REPLACEMENT OF THE CYLINDER HEADS THAT WOULD COST $ 6,000. THIS IS A WHOLE OTHER ISSUE. PLEASE DO NOT LET THEM GET AWAY WITH THIS. I AM INFORMED THAT THERE ARE THOUSANDS OF OTHERS THAT ARE HAVING THE SAME PROBLEM. *NM

MY 2000 FORD EXCURSION CAUGHT FIRE IN MY DRIVEWAY LAST NIGHT AND BURNED. THE ENTIRE ENGINE COMPARTMENT WAS IN FULL FLAMES WHEN MY DAUGHTER HEARD THE ALARM GOING OFF. THE FIRE DEPARTMENT SAYS THE FIRE STARTED UNDER THE HOOD ON THE DRIVER'S SIDE. IT BURNED THE ENTIRE FRONT HALF OF THE VEHICLE BEFORE WE GOT IT PUT OUT. I DON'T KNOW WHAT STARTED THE FIRE BUT IT WAS ABOUT 45 MINUTES AFTER WE HAD COME HOME FROM HAVING DINNER AT A LOCAL RESTAURANT HERE IN BOERNE. THERE WAS NO PREVIOUS "WARNING" THAT WOULD HAVE POINTED TO ANY POTENTIAL FIRE. AGAIN, THE FIRE DEPARTMENT SUSPECTS THE FIRE STARTED ON THE DRIVER'S SIDE UNDERNEATH THE HOOD BASED UPON BURN PATTERNS. I HAVE HEARD THIS IS THE SAME VICINITY THAT OTHER FORD FIRES THAT HAVE SOMETHING TO DO WITH THE CRUISE CONTROL HAVE STARTED. *JB

DT: THE CONTACT OWNS A 2000 FORD EXCURSION. SPARK PLUGS WERE EJECTED OUT OF CYLINDER HEADS. NO LONGER HAD THREADS. INCIDENT HAPPENED ON SEPTEMBER, 23, 2005. NO CRASH. INVOLVED. VEHICLE WAS AT A STOP SIGN. THEN VEHICLE TOOK A RIGHT TURN, AND THAT WAS WHEN THE INCIDENT HAPPENED. NO DAMAGE TO THE HOOD. THE SPARK PLUG WIRE THAT HAD THE COIL IN IT WAS DAMAGED . *AK

DT: 2000 FORD EXCURSION. THE CONSUMER STATED VEHICLE CAUGHT ON FIRE WHILE IN THE DRIVEWAY. THE VEHICLE HAD BEEN IN THE DRIVEWAY FOR APPROXIMATELY AN HOUR. THERE WERE NO PROBLEMS PRIOR TO THIS. THE VEHICLE WAS TOWED TO THE FORD DEALERSHIP; THEY STATED THEY DID NOT KNOW WHAT HAD CAUSED IT. THE ENTIRE WIRING HARNESS HAD TO BE REPLACED. THE FIRE DEPARTMENT WAS CALLED AND THEY FILED A REPORT. NO ONE WAS INJURED, AND THERE WAS NO OTHER PROPERTY DAMAGE. THE FIRE WAS ON THE DRIVER'S SIDE NEAR THE STEERING GEAR. *AK

WHILE DRIVING MY FORD EXCURSION, THE DRIVER SIDE REAR TIRE, A FIRESTONE STEELTEX R4S, SUFFERED A TREAD SEPARATION. AS A RESULT OF THE SEPARATION, THE VEHICLE ROLLED OVER. *JB

I OWN A FORD EXCURSION WITH A 6.8 V10 MOTOR. WHILE TRAVELING ON AN INTERSTATE AT POSTED SPEED ONE OR MORE (WAITING TO HERE FROM REPAIR SHOP) SPARK PLUGS WERE BLOWN FROM THE CYLINDER HEAD WITHOUT WARNING AND COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. FORTUNATELY AT THE TIME I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY JUST AVOIDING A FAST OVER TAKING TRANSPORT TRUCK. FROM WHAT RESEARCH I HAVE DONE ON THE INTERNET THIS IS AN ALL TOO COMMON PROBLEM WITH THE FORD V10'S AND SOME V8'S. I AM NOW LOOKING AT A MINIMUM OF A REPLACEMENT HEAD AND IT MIGHT REQUIRE A REPLACEMENT MOTOR. THIS IS A SAFETY ISSUE AND COULD HAVE ENDED IN AN ACCIDENT OR FIRE. *JB

MY 2000 FORD EXCURSION INVOLVED IN A REAR END COLLISION - EXCURSION REAR ENDED ANOTHER VEHICLE - AIR BAGS DID NOT DEPLOY ON 8/3/05. EXCURSION WAS TRAVELING 60 MPH AND THE OTHER VEHICLE WAS STOPPED. I PURCHASED THE VEHICLE USED FROM A FORD DEALER. I CONTACTED FORD MOTOR COMPANY 8/9/05 TO REQUEST AN INVESTIGATION IN TO WHY THE AIR BAGS FAILED TO DEPLOY. THE INSURANCE IS GOING TO TOTAL OUT THE VEHICLE. I WOULD LIKE THE AIR BAG FAILURE TO BE INVESTIGATED BEFORE I LOOSE CONTROL OF THE VEHICLE BY SETTLING WITH THE INSURANCE COMPANY. THERE WERE NO WARNING SIGNS THAT THE AIR BAGS WERE DEFECTIVE. I CAN PROVIDE PICTURES IF NEEDED.

MY CRUISE CONTROL MALFUNCTIONED AND ABOUT 3 MONTHS LATER A FIRE BROKE OUT WHILE PARKED FOR 5 MINUTES. MY WIFE SMELLED SOMETHING COMING FROM SUV AND SAW SMOKE START TO COME FROM DRIVER SIDE OF ENGINE COMPARTMENT, IMMEDIATELY AFTER SHE SAW THE GLOW ON STREET FROM FIRE BREAK OUT (9:00PM). FIRE DEPT WAS UNABLE TO OPEN HOOD BECAUSE OF CABLE DAMAGE DUE TO FIRE. THE FIRE DEPT SAID IT WAS SOME TYPE OF ELECTRICAL FAILURE. I NOW KNOW THAT THE CRUISE CONTROL SWITCH MOUNTED ON BRAKE MASTER CYLINDER CAUSED A FIRE TO START. I PREVIOUSLY NOTICED WHILE TOPING UP MY FLUIDS THERE WAS MOISTURE AROUND THE PRESSURE SWITCH AND IT WAS BRAKE FLUID. I HOPE FORD IS HELD RESPONSIBLE AND REPAIRS MY VEHICLE, AND EVERY ONE ELSE WHO IS GOING THROUGH THIS ROLLING FIRE HAZARD. *NM