NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2000 Ford Excursion. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
ON JULY 2, 2010 WHILE AT DAYCARE CENTER PICKING UP GRANDDAUGHTER, MY 2000 FORD EXCURSION BURSTED INTO FLAMES. THE CITY OF JACKSON FIRE DEPARTMENT CAME OUT AND PUT THE FIRE OUT BEFORE DAYCARE CENTER BEGIN TO BURN DOWN. *TR
TL* THE CONTACT OWNS A 2000 FORD EXCURSION. THE VEHICLE HAS COOPER DOMINATOR SPORT A/T TIRES, LINE SIZE LT265/75/R16, DOT NUMBER UPW8XDJ3007. THE CONTACT STATED WHEN DRIVING AT SPEEDS OF 25 MPH AND OVER, THE STEERING WHEEL WOULD BECOME EXTREMELY WOBBLY. THE FAILURE PERSISTED AND BECAME PROGRESSIVELY WORSE OVER TIME. THE TIRES WERE TAKEN TO A TIRE SPECIALIST AND THE MECHANIC ADVISED THE TIRES EXHIBITED EXCESSIVE TREAD SEPARATION. ONE OF THE FRONT TIRES EXHIBITED VISIBLE TREAD SEPARATION AND WAS REPLACED AT THE MANUFACTURER'S EXPENSE. THE REMAINING THREE TIRES WOULD BE REPLACED AT THE CONTACT'S EXPENSE. THE CONTACT WAS ABLE TO LOCATE A RECALL FOR HIS BRAND AND LINE OF TIRES HOWEVER, THE RECALL DID NOT COVER HIS SPECIFIC TIRE SIZE (NHTSA CAMPAIGN ID NUMBER: 06T016000: TIRES: TREAD/BELT). THE REMAINING FOUR TIRES WERE NOT YET REPLACED. THE TIRES WERE PURCHASED IN 2008 AND THE TIRE FAILURE MILEAGE WAS 27,000. THE CURRENT AND FAILURE MILEAGE OF THE VEHICLE WAS 136,000.
TL- THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE COMING TO A STOP SIGN DRIVING APPROXIMATELY 10 MPH THE VEHICLE ENGINE STALLED AS HE ENGAGED THE BRAKE. HE TRIED TO RESTART THE VEHICLE AND IT WOULD NOT RESTART. HE PUSHED THE VEHICLE OFF THE ROAD AND NOTICE THAT FIRE WAS COMING FROM UNDER THE HOOD. THE CONTACT HAD WATER IN THE VEHICLE AND PUT THE FIRE OUT. THE VEHICLE WAS TOWED TO AN AUTHORIZED FORD DEALER. THE VEHICLE WAS AT THE DEALER AT THE TIME OF THE REPORT. HE REFERENCED RECALL NHTSA CAMPAIGN ID NUMBER: 09V399000, VEHICLE SPEED CONTROL. THE FAILURE AND CURRENT MILEAGE WAS 267,500. VWB
MASTERCRAFT TIRE LT265/75R SEPARATION AND FAILURE RESULTING IN PROPERTY DAMAGE AND TEMPORARY LOSS OF CONTROL. THIS TIRE WAS THE SECOND TO FAIL. THE FIRST FAILED AND WAS REMOVED BEFORE TOTAL FAILURE. THE 2ND TIRE THAT FAILED WAS INSPECTED 10 MILES BEFORE TOTAL FAILURE. TWO OF THE 4 MASTERCRAFT TIRES FAILED WHILE OPERATING AT CORRECT PRESSURES AND LOADS WITH SPEEDS UNDER 60MPH. *TR
TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE ABS LIGHT ILLUMINATED INTERMITTENTLY SO THE CONTACT CHECKED THE OIL AND DISCOVERED OIL WAS LEAKING AT THE CRUISE CONTROL DEACTIVATION SWITCH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE HE WAS INFORMED THAT HIS VEHICLE WAS NOT INCLUDED IN RECALL 07V336000 (VEHICLE SPEED CONTROL). HE CALLED THE MANUFACTURER BUT WAS TOLD THAT THEY WOULD NOT ASSIST WITH THE REPAIR EXPENSES. THE VEHICLE WAS TO BE REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 149,000.
ABOUT A MONTH AGO MY 200 FORD EXCURSION SERVICE ENGINE SOON LIGHT CAME ON. THEN 2 DAYS LATER MY OVERDRIVE LIGHT STARTED FLASHING AND IT WOULD JERK WHEN CHANGING GEARS. THE FORD DEALERSHIP WHERE I LIVE HAS HAD IT IN AND OUT OF THE SHOP 4 TIMES WITH NO REMEDY. I HAVE ALREADY SPENT $400.00 WITH IT NOT FIXED. FRONT SPEED SENSOR AND THE REAR SENSOR HAVE BOTH BEEN REPLACED. ALSO TRANSMISSION FLUID WAS DRAINED AND REPLACED. I THEN CAME ACROSS MANY OTHER FORD OWNERS THAT HAVE HAD THIS SAME PROBLEM. *TR
THE PASSENGER SEAT WARMER STARTED TURNING OFF AND ON AT ITS OWN WILL. EVENTUALLY THE SET GOT SO HOT IT STARTED SMOLDERING. UPON PULLING THE LEATHER BACK WE FOUND THE FOAM MATERIAL TO BE BURNING AWAY. TOOK AN EXTINGUISHER TO PUT FIRE OUT. HAVE REMOVED FUSE SO FUTURE OCCURRENCES DON'T HAPPEN. *TR
I PURCHASED A 2000 FORD EXCURSION LAST MONTH FROM PRIVATE SELLER. AFTER FIXING ALL OF THE DOOR LOCK ACTUATORS ( WHICH IS APPARENTLY IS YET ANOTHER NON-RECALLED PROBLEM) AFFECTING MOST OF THESE FORD VEHICLES, I DISCOVERED THAT THE FORMER OWNER "FORGOT" TO TELL ME THE GEM UNIT HAD BEEN SWAPPED OUT FOR ONE FOUND APPARENTLY IN A SALVAGE YARD. THE GEM CONTROLS 4X4 FUNCTION, AND A FORD TECH TELLS ME, IT APPEARS THIS ONE CAME FROM A 4X2 VEHICLE. THE PLOT THICKENS. THIS INTEGRAL ELECTRICAL COMPONENT OF A FORMERLY $45,000 VEHICLE HAS BEEN DECLARED OBSOLETE BY FO MO CO. . IT CANNOT BE FOUND. THERE ARE NONE AVAILABLE...ANYWHERE. NO AFTER MARKET COMPANY HAS THEM EITHER. THIS VEHICLE IS VIRTUALLY WORTHLESS TO ME.. I LIVE IN COLORADO AND MUST HAVE A 4X4. I THOUGHT PARTS FOR VEHICLES HAD TO BE AVAILABLE FOR 20 YEARS. FORD CUSTOMER SERVICE HIRELINGS HAVE BEEN TOTALLY WORTHLESS. "WE'RE SORRY, THERE IS NOTHING WE CAN DO." *TR
WE STOPPED AT A MOTEL AT ABOUT 10:00 P.M. AND THE CAR STARTED SHAKING SO WE TURNED IT OFF. WHEN I RESTARTED THE CAR WE HEARD A BANG AND THE CAR STARTED CHUGGING AND AFTER READING THE REPORTS ON FORD V10'S I FIGURED IT WAS A PLUG. THE FAMILY HAD TO CATCH A PLANE THE NEXT MORNING AT 6:00 A.M. SO I DROVE IT TO THE AIRPORT AS IS FIGURING THE DAMAGE WAS DONE. WE MADE IT TO THE AIRPORT JUST FINE EXCEPT FOR THE LOUD CHUGGING. WE RETURNED I DROVE IT HOME 300 MILES AND OTHER THAN THE NOISE I DIDN'T HAVE ANY OTHER PROBLEMS. LUCKY FOR ME THE PLUG THAT BLEW WAS EASY TO REACH SO IT DIDN'T COST MUCH TO REPAIR BUT THE MECHANIC TOLD ME HE HAD REPAIRED MANY OF THE V8'S AS WELL. HE PUT A STAINLESS INSERT IN THE PLUG HOLE AND REUSED THE COIL SO THE TOTAL COST WAS LESS THAN $200. IF IT WOULD HAVE BEEN ONE FURTHER BACK IT WOULD HAVE BEEN UP TO 10 TIMES THE COST. FORD DOES NEED TO ADDRESS THIS ISSUE. *TR
#4 SPARK PLUG EJECTED FROM HEAD. THIS IS AN OBVIOUS DEFECT AND I BELIEVE FORD SHOULD BE HELD ACCOUNTABLE FOR THIS POOR DESIGN. *TR
RECENTLY HAD #2 SPARK PLUG BLOW OUT OF MY EXCURSION. *TR
2000 FORD EXCURSION WITH LESS THAN 100,000 MILES, WELL MAINTAINED AND ORIGINAL OWNER. BRAKES FAILED WHEN REAR BRAKE LINE BURST ON THE FRAME RAIL WHILE APPLYING THE BRAKES TO SLOW, THIS WAS NOT A PANIC STOP WHICH WOULD INDUCE A HIGH PRESSURE IN THE LINE. I WAS ABLE TO MAKE A SAFE STOP AND WAS PERPLEXED BY THIS FAILURE. THERE WAS NO EARLY WARNING OF THIS FAILURE AND IN FACT THE VEHICLE WAS AT THE DEALER TWO DAYS PRIOR FOR OIL CHANGE AND NEW BATTERIES AND NO MENTION OF LOW BRAKE FLUID OR LEAK IN THE BRAKE SYSTEM. AFTER CONSULTING WITH LOCAL REPAIR FACILITIES THEY STATE THIS IS A KNOWN PROBLEM, I DO NOT BELIEVE A VEHICLE THAT IS PROPERLY MAINTAINED SHOULD HAVE A SUDDEN AND CATASTROPHIC BRAKE LINE FAILURE THAT IS ONLY 10 YEARS OLD AND I'M SURE THERE MUST BE ACCIDENTS RELATED TO SIMILAR VEHICLES. *TR
SPARK PLUG BLOW OFF. *TR
SPARKPLUG EJECTION. *TR
ON TWO SEPARATE OCCASIONS SPARK PLUGS HAVE BLOWN OUT OF THE CYLINDER HEADS MY 2000 FORD EXCURSION V10. FORD DISCLAIMS ANY RESPONSIBILITY FOR THE DAMAGE AND COSTS INCURRED. WHEN THE SPARK PLUGS BLOW OUT OF THE CYLINDER HEADS THEY ALSO DESTROY THE COIL ONES. *TR
2000 FORD EXCURSION WITH 6.8L V10 ENGINE AND 127,000 MILES EJECTED THE #4 SPARK PLUG AT RELATIVELY LOW SPEED (LESS THAN 20MPH). THIS IS A SERIOUS FIRE HAZARD AS FUEL IS ALSO EJECTED INTO THE ENGINE COMPARTMENT. THIS NEEDS TO BE TAKEN SERIOUSLY BY FORD MOTOR COMPANY OR THE NHTSA AS EVENTUALLY, CONSIDERING THE NUMBER OF ONLINE COMPLAINTS REGARDING THIS ISSUE; SOMEONE WILL BE INJURED OR KILLED. ALSO - THE FACT THAT FORDS WITH MODULAR ENGINES EJECTING SPARK PLUGS IS SO COMMON PLACE THAT NEW BUSINESSES AND AFTERMARKET PRODUCTS HAVE ACTUALLY BEEN DEVELOPED TO ADDRESS IT. FORD MOTOR APPEARS TO CLAIM THAT IT IS THE SPARK PLUG MANUFACTURERS PROBLEM (REMEMBER FIRESTONE?) YET IT ALSO OCCURS WITH OEM PLUGS. THE REPAIR COST WILL BE ANYWHERE FROM $700 TO OVER $3500 DEPENDING ON WHETHER AN AFTERMARKET SOLUTION WILL FIX THE HEAD OR IF THE HEAD REQUIRES REPLACEMENT. *TR
2000 FORD EXCURSION V10 TRITON, #7 PLUG BLEW OUT OF ENGINE, 159,000MI ON ENGINE, PLUGS CHANGED AT DEALER. REPAIR WAS $300 FOR HELICOIL, PLUG, AND COIL FOR ENGINE. NO REASON GIVEN FOR PLUG FAILURE. IMMEDIATE LOSS OF POWER BUT WAS ABLE TO PULL TO SIDE OF HIGHWAY. VEHICLE TOWED FROM SITE. *TR
TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE CONTACT STATED THAT HER VEHICLE CAUGHT FIRE WHILE IT WAS PARKED. THE FIRE WAS UNDER THE DRIVERS SIDE WHEEL AND THEN THE ENTIRE ENGINE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT IS AVAILABLE. AN INSURANCE ADJUSTER WILL INSPECT THE DAMAGES. THE CAUSE OF THE FIRE WAS UNKNOWN. THERE WERE NO INJURIES. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
WHILE ME AND MY FAMILY HEADED OUT ON THE HIGHWAY TO VISIT FAMILY, WE BEGAN TO HEAR A NOISE COMING FROM THE ENGINE, SOON AFTER IT SOUNDED AS IF THE ENGINE HAD EXPLODED, AND ALMOST LOOSING CONTROL FROM THE NOISE THAT IT CREATED, I WAS ABLE TO DRIVE OFF TO THE SHOULDER AND PARK MY VEHICLE. ONCE I OPENED THE HOOD OF MY TRUCK I FOUND THAT A SPARK PLUG HAD BLOWN OUT OF THE SOCKET AND HAD ALSO BROKEN THE IGNITION COIL, SOON AFTER I RAN TO TURN THE ENGINE OFF, DO TO SMELL OF GAS FUMES. THINKING THIS WAS A ONE TIME ONLY INCIDENT AND NOT KNOWING THAT FORD HAD THESE PROBLEMS. I HAD THE TRUCK TOWED TO A MECHANIC ONLY TO HEAR THAT THIS WAS A COMMON PROBLEM WITH THE EXCURSIONS FOR THIS YEAR. I THEN PAID A COUPLE HUNDRED DOLLARS AND THOUGHT THE PROBLEM WAS FIXED. GOING BACK HOME AND TAKING THE HIGHWAY BACK HOME ANOTHER SPARK PLUG BLEW OUT AND ONCE AGAIN BROKE THE IGNITION COIL WITH IT AS WELL. I WAS FURIOUS TO FIND OUT THAT FORD HAS NO RE CALL AND WHEN I TRIED TAKING THE TRUCK TO A PEP BOYS AUTO OR ANY OTHER SHOP THEY TOLD ME THAT THEY WOULD NOT LAY A HAND ON THE TRUCK AND THAT I HAD TO TAKE IT TO THE FORD DEALER SHIP IF I WANTED TO GET IT FIXED. NOT HAPPY I CALLED FORD THEY WANTED OVER $1,500 TO FIX THE PROBLEM. THIS IS REALLY SAD THAT THIS COULD POSSIBLY BE THE REASON WHY I WILL POSSIBLY SELL MY TRUCK AND NEVER BUY FORD AGAIN. BUT THIS IS A REAL SAFETY PROBLEM THAT NEEDS TO GET FIXED, OR IT MAY END UP KILLING SOMEONE LATER DOWN THE ROAD. *TR
SPARK PLUG BLEW OUT OF MY 2000 FORD EXCURSION V10 AND I AM NOW SEEING THAT THIS IS A GROWING PROBLEM WITH THESE ENGINES. I HAVE 5 TRUCKS WITH THESE ENGINE AND NOW I AM VERY WORRIED. *TR
2000 Ford Excursion recall was never done. Allan Vigil Ford in Clayton County GA disconnected my airbag, horn, and cruise control. They stated that a part was on order to complete the recall. We checked up on this over and over and over, the part was always "on order". This part was never installed/replaced on my car and the three things that were disconnected were never re-connected. Yet, they reported it as competed. This was 2010 I believe. Ford shows this recall as "complete", however it is not. We called Allan Vigil Ford recently, however no one will return our calls.
HAVING JUST MADE IT OVER THE MOUNTAIN PASS WITH NO PREVIOUS TROUBLE, WE STOPPED AT GAS STATION FOR MORE WIPER FLUID. WHEN STARTING UP OUR 2000 FORD EXCURSION A LOUD BOOM CAME FROM THE TRUCK. THIS STARTLED US AND OTHERS OUTSIDE OF VEHICLE INCLUDING A SHERIFF THAT HEARD IT AND CAME NEXT TO US TO SEE WHAT IS WAS. WE IMMEDIATELY TURNED OFF VEHICLE - SHERIFF AND PASSER BYS THOUGHT MAYBE EXHAUST?? WE MADE IT HOME BUT TRUCK NOW SOUNDS LIKE A LOUD PUTT PUTT TRUCK. WE SMELLED FUEL ALL THE WAY HOME. AS IT TURNS OUT #10 SPARKPLUG BLEW OUT HITTING FIREWALL. FROM TWO REPAIR SHOPS IT IS IN A VERY DIFFICULT SPOT AND IS NOT LIKELY WILL HOLD. SO, WE TOOK IT TO FORD DEALERSHIP TO SEE WHAT THEY CAN DO. WE HAVE BEEN TOLD BY FORD DEALERSHIP THAT A "BANDAGE FIX" WILL PROBABLY NOT HOLD AND OTHER PLUGS COULD ALSO BLOW OR MAY NOT - APPARENTLY THIS IS NOT NEW NEWS TO FORD OR THE OTHER REPAIR SHOPS WE SPOKE WITH. SO TO REPLACE JUST ONE SIDE OF HEAD WE ARE LOOKING AT $3680 OR $5900 + FOR NEW ENGINE. VEHICLE IS NOT WORTH THAT IN TRADE IN PER FORD DEALERSHIP - EVEN BEFORE BLOWOUT . NEEDLES TO SAY, WE COULD HAVE BEEN ON FREEWAY AND BEEN FORCED OFF ROAD (IT WAS SNOWING BADLY AND A BANG THAT LOUD COULD HAVE SPOOKED MANY.) SO THAT IS WHY I STATED THERE WAS A CRASH AS THERE COULD HAVE BEEN IF WE HAD BEEN DRIVING. ALSO, NOT SURE IF THE FUMES WERE CAUSE OF ILLNESS WE HAD THAT EVENING AND NEXT DAY. WE SMELLED FUEL AND SMOKE/EXHAUST ALL THE WAY HOME. ALSO, PLUG WAS NOT FOUND AND MAY HAVE DAMAGED OR INJURED SOMEONE OR SOMETHING ELSE. IT IS VERY DANGEROUS AND IRRESPONSIBLE OF FORD TO NOT RECALL THIS PROBLEM. ONLY TO WAIT UNTIL SOMEONE TRAGICALLY IS INJURED OR DIES. IT WILL HAPPEN. THERE IS NO CONTROL OVER WHERE PLUG BLOWS AND WHAT IT WILL TAKE OUT IN ITS PATH. IT SEEMS THIS IS AND HAS BEEN A PROBLEM WITH VARIOUS MODEL FORDS FROM 1999 TO 2004. WAITING FOR RECALL... OR FORD TO STEP UP AND REPAIR THIS PROBLEM AT THEIR COST. THIS IS NOT MY DESIGN FLAW! THANK YOU FOR YOUR HELP. *TR
TL* THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING 50 MPH SHE EXPERIENCED A FRONTAL VEHICLE CRASH. THE VEHICLE WAS COMPLETELY DESTROYED AND NONE OF THE AIR BAGS DEPLOYED. THE SEAT BELTS DID NOT SECURE HER INTO THE SEAT. THE CONTACT WAS INJURED WHEN HER BODY SLAMMED INTO THE STEERING COLUMN AND WINDSHIELD. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 187,000.
OUR 2000 FORD EXCURSION WAS SITTING IN THE DRIVEWAY AND CAUGHT ON FIRE. THERE WAS NO ONE IN THE CAR AT THE TIME. THE FIRE DEPARTMENT WAS CALLED AND THE FIRE WAS EXTINGUISHED BUT THE TRUCK IS DAMAGED BEYOND REPAIR. *TR
1. THE BLINKERS AND FOUR WAY STOPPED WORKING. 2. UNDER THE HOOD THERE WERE TWO BURST OUT SETS OF WIRES NEAR THE BREAK FLUID. THE WIRES ARE CONNECTED TO A PREVIOUSLY RECALLED PART. 3. THE VEHICLE'S BATTERY WAS DISCONNECTED AND IT IS NOW AT THE DEALERSHIP. *TR
THIS COMPLAINT CONCERNS GOODYEAR A/T TIRES ON A 2000 FORD EXCURSION. WHILE RIDING IN THE VEHICLE ON 7/14/09, THE VEHICLE BEGAN TO VIBRATE. THERE WAS A HUGE IMPACT ON THE RIGHT SIDE REAR QUARTER PANEL. THE TREAD HAD SEPARATED FROM THE TIRE CAUSING EXTENSIVE DAMAGE TO THE RIGHT REAR QUARTER PANEL. NO ACCIDENT OR INJURY RESULTED. *TR
SPARK PLUG EJECTION 2000 FORD EXCURSION V10 6.8L. *TR
HEADLIGHT SWITCH FEEL OFF- I SEE FORD WAS TO NOTIFY CUSTOMERS IN 2006 ABOUT THIS PROBLEM AND THEY DID NOT NOTIFY ME. *TR
MY CAR WAS WORKING PERFECTLY, EXCEPT FOR A BLINKER LIGHT WHICH WAS NOT WORKING, IT WAS COMPLETELY OFF, I STARTED MY TRUCK AROUND 10AM AND I DROPPED MY KIDS TO SCHOOL, CAME BACK AND PARK MY CAR, ABOUT 1 HOUR LATER I HEAD OUT AGAIN, I INSERT THE KEY TO START THE CAR AND THE MINUTE IT STARTED LOTS OF SMOKE STARTED COMING OUT FROM THE FRONT HOOD. EVERYTHING WAS SO QUICK, THERE WAS NOT EVEN TIME TO OPEN THE HOOD AND LOOK, THE TRUCK GOT INTO FIRE, BUY THE TIME THE FIREMEN CAME THERE WAS A BIG FIRE, THE CAR IS COMPLETELY LOST. *TR
I HAVE OWNED BY 2000 FORD EXCURSION WITH THE TRITON 5.4 FOR 3 YEARS. I HAVE BARELY PUT 20,000 MILES ON IT. IT KNOW HAS 110,000 MI. WHEN THE SPARK PLUG BLEW ON IT. I WAS DRIVING DOWN THE ROAD WHEN I HEARD A LOUD POPPING NOISE AND THEN SPUTTERING. I HAD TO HAVE IT TOWED TO MY MECHANIC AND HAD A COSTLY REPAIR DONE. AS I HAVE DONE RESEARCH ON IT THIS IS A ONGOING PROBLEM WITH FORDS BECAUSE OF THE DESIGN FLAW IN THE HEAD. I AM VERY DISAPPOINTED TO FIND OUT FORD HAS NOT RECALLED THIS. THERE IS THOUSANDS OF COMPLAINTS WITH THE SAME PROBLEM. FORD ARE YOU LISTENING? WHEN ARE YOU GOING TO DO SOMETHING ABOUT THIS? IF THIS IS NOT RECALLED SOON I WILL BE TRADING THIS IN AND BUYING A CHEVY OR A HONDA. NO MORE FORDS FOR ME. *TR
2000 FORD EXCURSION 7.3L DIESEL 4X4 WE'VE EXPERIENCED INTERMITTENT FAILURE OF THE GENERIC ELECTRONIC MODULE THAT AFFECTS ELECTRICAL SAFETY COMPONENTS OF THE VEHICLE WHILE RAINING HEAVILY. THE SAFETY COMPONENTS AFFECTED ARE WINDSHIELD WIPERS AND LIGHTS ON OUR VEHICLE- WATER LEAKING THROUGH THE WINDSHIELD WAS BLAMED BY THE DEALER AND A FAULTY GEM WAS REPLACED TO THE TUNE OF ABOUT $755. *TR
I HAVE BEEN LEFT STRUGGLING IN THE MIDDLE OF NO WHERE TO GET HELP. WHILE TRAVELING ON OUR 2000 FORD EXCURSION DUE TO BLOWN UP SPARK PLUGS. IT HAS HAPPEN TO US ONE TIME IN TOWN AND TWO TIMES OUT OF STATE. THIS HAS BEEN VERY COSTLY AND FRUSTRATING TO ME AND MY FAMILY. I WISH FORD WOULD EXCEPT THIS BEING A MANUFACTURE PROBLEM AND DO A RECALL ON IT. *TR
I STOPPED ENGINE AT MY HOUSE, LEFT HEADLIGHTS ON TO SEE. WIRING HARNESS FAILURE (DEAD SHORT) IGNITED THE LEFT HEADLIGHT ASSEMBLY, FLAMES EXTENDED OVER A FOOT HIGH. FUSE NEVER BLEW OUT. HAD A FIRE EXTINGUISHER AT HAND, PUT OUT FLAMES. $4600 DAMAGE, BUT SAVED THE VEHICLE. WHY DIDN'T THE FUSE BLOW? I HAVE ALL OF THE DAMAGED PARTS: WIRE HARNESS, HEADLIGHT, BRACKET. TOOK VEHICLE TO FORD DEALER, DAMAGE WAS REPAIRED, INSURANCE PAID. *TR
MY 2000 EXCURSION WAS PARKED IN THE YARD AND WE HAD JUST UNLOADED GROCERIES. THE 2 BOTTOM DOORS WERE CLOSED ON THE BACK OF THE VEHICLE AND THEN THE TOP DOOR/WINDOW WAS CLOSED NORMALLY AS WE ALWAYS DO AND THE WHOLE WINDOW JUST SHATTERED INTO 1000'S OF PIECES. MY HUSBAND JUMPED BACK WHEN THE GLASS STARTED FLYING AND FALLING SO NO ONE WAS INJURED. THIS HAPPENED ONCE....WINDOW IS STILL NOT REPLACED. I DON'T HAVE THE MONEY TO DO IT. THAT HAPPENED AT THE END OF MARCH. TWO DAYS AGO, WHILE THE CAR WAS SITTING IN THE DRIVEWAY IN FRONT OF THE GARAGE, OVERNIGHT SOMETIME, THE RIGHT REAR WINDOW DID THE SAME THING AND SHATTERED FOR NO APPARENT REASON. NOW I HAVE TWO WINDOWS GONE AND AM UNABLE TO USE MY CAR. THIS HAPPENED ON THE NIGHT OF THE 22ND INTO THE 23RD OF MAY 2009 THE WINDOWS WERE OPEN ENOUGH FOR VENTILATION. TEMP AGAIN WAS MODERATE, ABOUT 65-68. I DON'T UNDERSTAND THIS. NOW I WONDER WHEN THE NEXT ONE WILL DISINTERGRATE AND THIS VEHICLE IS NOT EVEN 10 YEARS OLD. I FEEL THE FORD COMPANY SHOULD DO SOMETHING ABOUT THIS. THIS CAR IS NOT ABUSED IN ANY WAY AND THIS SHOULD NOT HAVE HAPPENED. *TR
GOT UP TO START MY VEHICLE WHEN I HEARD A LOUD POP UNDER THE HOOD, WHEN I CHECKED I NOTICED A SPARK PLUG WAS RIPPED OUT OF THE ENGINE. GOT IT REPAIRD AT AROUND $.400.00 BUT IT HAPPEND 5 MORE TIMES EVER SINCE, EACH TIME A DIFFRENT PLUG. *TR
FRONT MANUAL HUBS ON 2000 FORD 4WD. EXCURSION SEEM TO BREAK APART FREQUENTLY. U JOINTS ON FRONT END MAKES NOISE EVERYTIME I MAKE A SHARP TURN. DOES NOT SOUND RIGHT. *TR
PAINT IS PEELING OFF MY 2000 FORD EXCURSON. SEPERATING FROM THE PRIMER SIMILAIR TO MY 1988 BONCO II. *TR
CRUISE CONTROL QUIT WORKING.....BRUSHED OFF........THEN WE WENT TO USE THE HORN AND NOW IT DOESN'T WORK WITH THE ENGINE ON. THE GEM IS FAULTY. NEEDS TO BE REPLACED WITH OEM UNIT. *TR
A SPARK PLUG BLEW OUT OF MY 2000 FORD EXCURSION TODAY ON MY WAY HOME. IT WAS A LOUD BANG, I THOUGHT THE EXHAUST MANIFOLD CRACKED OR MUFFLER WENT. APPARENTLY THIS IS A COMMON PROBLEM THAT FORD WILL NOT REPAIR. IT WILL COST ABOUT $4500. TO FIX. I AM VERY SURPRISED THAT I DID NOT HEAR THIS ON THE NEWS, IT HAS HAPPENED TO MANY FORD OWNERS BUT NEVER HEARD ABOUT IT UNTIL I HAD THIS ISSUE. IT IS VERY UNFAIR THAT IT IS A COMMON PROBLEM WITH FORD AND THE GOVERNMENT DOES NOT ENFORCE A RECALL. FORD RECALLED BUT DID NOT CORRECT THE CRUISE CONTROL DEFECT THAT COULD CAUSE A FIRE. FIRE...THAT IS ENOUGH REASON TO RECALL THE VEHICLE. *TR
2000 FORD EXCURSION SPARK PLUG BLOWN OUT OF HEAD ON 9/30/2008 HAS NOT BEEN FIXED YET. *TR
1999-2003 DIESEL FORD EXCURSION AND ALL F SERIES WITH 7.3LTR TURBO DIESEL.. MASSIVE FUEL LEAKS COMMON . PASSENGER SIDE HIGH PRESSURE LINE RUBS THROUGH OVER TIME DUE TO FAULTY BRACKETING LEADING TO LARGE FUEL SPILL IN UPPER VALLEY ..HARD TO LOCATE AND EASILY OVERLOOKED.. FUEL POURS DOWN BACK OF MOTOR AND COULD POTENTIALLY IGNITE ON EXHAUST.....EXHAUSTS COMMONLY LEAK AT FLANGE AT BACK OF TURBO HOUSING ON DOWN PIPE . CAN POTENTIALLY FILL CAB WITH CO2 AND BYPASSES ALL EMISSIONS CONTROLS NUMEROUS REPORTS RECORDED ON DIESEL FORUMS ... HELP! *TR
TL*THE CONTACT OWNS A 2000 FORD EXCURSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR WINDSHIELD WIPER MALFUNCTIONED AND OVERHEATED. SMOKE APPEARED FROM THE WIPER AS WELL AS THE INSTRUMENT PANEL. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V258000 (VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR) AND WOULD NOT REPAIR IT FOR FREE, ALTHOUGH THE FAILURES WERE IDENTICAL. THE REPAIR WOULD COST $1,000. THE VEHICLE IS CURRENTLY IN THE SHOP WITH EXTENSIVE DAMAGE TO THE INSTRUMENT PANEL AND REAR WINDSHIELD. THE FAILURE MILEAGE WAS 80,000.
BLOWN SPARK PLUG FROM 2000 FORD EXCURSION V-10 TRITON ENGINE. 3RD TIME. FIRST TIME ON NEW YEARS EVE 2007 WHILE DRIVING THROUGH TOWN OF HOUGHTON MICHIGAN. WAS ABLE TO INSERT NEW PLUG AS OLD PLUG WAS COMPLETELY BLOWN OUT FROM UNDER HOOD AND COULD NOT FIND. HAD TO REPLACE PLUG COIL AS MOUNTING BRACKET WAS BROKEN AND COIL JACKET AND SPRING DESTROYED AS WELL. SECOND TIME SAME PLUG, THIS TIME NO THREADS LEFT TO SEAT SPARK PLUG. THREAD INSERT INSTALLED BY LOCAL HIGH PERFORMANCE ENGINE GARAGE. THEY VIEWED PROBLEM AS POOR DESIGN AND MANUFACTURING PRACTICES BY FORD MOTOR COMPANY. THIRD TIME JUST HAPPENED EARLIER TODAY WHILE ON US-41 TRAVELING THROUGH L'ANSE MICHIGAN IRONICALLY JUST A FEW MILES AFTER PASSING THE OLD FORD ALBERTA MICHIGAN LUMBER MILL WHERE THE SIDEBOARDS FOR THE FORD WOODSIES WERE MILLED. CONTACTED FRIENDS AT THE HIGH PERFORMANCE ENGINE SHOP TO HAVE A NEW THREAD INSERT PLACED INTO THE CYLINDER. THE NHSTA AND THE FEDERAL GOVERNMENT NEEDS TO REOPEN THIS CASE AND TAKE ACTION AND GET FORD TO REPLACE THE FAULTY HEADS ON ALL TRITON ENGINES. THIS COULD CAUSE A SERIOUS FIRE OR ACCIDENT. BUT MOST OF ALL IT IS A VERY EXPENSIVE REPAIR AND THE FORD DEALERSHIPS WILL NOT DO ANYTHING OTHER THAN REPLACE THE ALUMINUM HEAD AT THE OWNERS EXPENSE OF $4,000 PLUS DOLLARS. 3 INCIDENTS OF THIS KIND ARE RIDICULOUS. *TR
TL*THE CONTACT OWNS A 2000 FORD EXCURSION. AS STATED IN NHTSA CAMPAIGN ID NUMBER 01V075000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH), THE HEAD LAMP SWITCH KNOB FRACTURED AND SEPARATED. THE DEALER AND MANUFACTURER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 101,000 AND CURRENT MILEAGE WAS 101,650. UPDATED 06/17/08. *LJ
I HAVE HAD THREE SPARK PLUGS THAT BLEW OUT OF THE HEAD. FORD DOES NOT STATE THAT THIS IS A PROBLEM AND THE COST FOR REPAIR IS ON THE OWNER. *TR
TL*THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING LESS THAN 55 MPH, THE VEHICLE SHUT OFF. THE VEHICLE WAS LEFT ON THE SHOULDER UNTIL A TOW TRUCK ARRIVED. THE VEHICLE THEN CAUGHT FIRE AND A POLICE REPORT WAS FILED. FIVE MONTHS LATER, THE CONTACT WAS NOTIFIED BY THE MANUFACTURER THAT THERE WAS A RECALL ON HIS VEHICLE THAT COULD RESULT IN A FIRE. HIS VIN WAS INCLUDED IN THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE OVER 100,000.
2000 FORD EXCURSION TRITON V-10 ENGINE, SPARK PLUG BLOWN OUT OF CYLINDER RESULTING IN DESTROYED IGNITION COIL AND SPARK PLUG. RAW FUEL VAPOR EXPOSED TO SPARK. SPARK PLUGS WERE ORIGINAL WITH ONLY 73,000 MILES ON CAR. EXTREME POTENTIAL FOR FIRE HAZARD CREATED BY THIS ISSUE. *TR
TL*THE CONTACT OWNS A 2000 FORD EXCURSION. THE VEHICLE CAUGHT FIRE WHILE PARKED. THE FRONT END WAS COMPLETELY DESTROYED. THE FIRE DEPARTMENT BELIEVED THAT THE CAUSE OF THE FIRE WAS ELECTRICAL AND ORIGINATED UNDERNEATH THE HOOD. A POLICE AND FIRE REPORT WERE FILED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 144,000.
HAVE HAD MY EXCURSION RECALLED FOR 2 YEARS NOW FOR A FAULTY CRUISE CONTROL. HAD IT DISCONNECTED IN 9/2007. FORD KEEPS PUTTING ME OFF GETTING IN FIXED. THEY ARE NOW TELLING ME THAT THE PARTS WILL NOT BE AVAIL UNTIL 6/2008. *TR
SPARK PLUG BLOW OUT ON 5.4 TRITON ENGINE. *JB
Data synced from NHTSA on May 4, 2026