2002 Ford Excursion Complaint Log

As I was driving the transfer case and drive shaft dropped out of truck. Broken bolts and no warning.

LARGE PATCHES OF PAINT TOPCOAT PEELING FROM VEHICLE ROOF, ABSOLUTELY NO EVIDENCE OF PRIMER HAVING BONDED/ ADHERING TO SEPARATED TOPCOAT, PEELED PAINT IS IDENTICAL ON BOTH SIDES, OBVIOUSLY PRIMER INTENDED TO INTEGRATE TOPCOAT WITH SUBSTRATE WAS FAULTY AND NOT ACCEPTABLE.

HAD A B F GOODRICH LT315/75R16D ALL TERRAIN KO, DOT: BFAUHX111211, FRONT LEFT TIRE EXPLODE WITHOUT ANY WARNING, WAS DRIVING NORTH ON HIGHWAY 65, ABOUT 16 MILES SOUTH OF BRANSON, MO. I WAS TRAVELING AROUND 65 MPH IN THE RIGHT HAND LANE ON A CLEAR DRY DAY WITH MINIMAL TRAFFIC. THE TIRES WERE PURCHASED ON 4-23-11, SAM'S CLUB #6361, VEHICLE HAD 91,461 MILES. THE INCIDENT HAPPENED ON 5-8-18, THE VEHICLE HAD 136,896 MILES. (45,435 MILES). WHEN THE TIRE EXPLODED IT SEVERED THE FRONT LEFT BRAKE LINE RESULTING IN THE LOSS OF CONTROL OF THE VEHICLE, CAUSING MAJOR DAMAGE TO THE VEHICLE, RESULTING IN THE VEHICLE BEING TOTALED.

WHILE BACKING THE VEHICLE I FELT A POP AND THEN THERE WAS NO STEERING CONTROL. I LOOKED UNDER THE VEHICLE AND FOUND THAT THE TIE ROD CONNECTION TO THE PITMAN ARM HAD SNAPPED.

TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT EACH TIME SHE DROVE THE VEHICLE, IT STALLED WITHOUT WARNING. AFTER THE FAILURES, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAITED A MINUTE OR MORE TO RESTART THE VEHICLE. SOMETIMES, IT TOOK UP TO FOUR ATTEMPTS BEFORE THE VEHICLE WOULD RESTART. WHEN THE VEHICLE WAS RESTARTED, IT HESITATED TO MOVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE CODE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V553000 (ENGINE AND ENGINE COOLING). NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.

WAS DRIVING ON HIGHWAY AND VEHICLE ALL OF A SUDDEN LOST POWER KEPT PRESSING THE GAS PEDAL AND IT WOULDN'T GO AS FELT LIKE YOU WANTED TO TURN OFF IT WOULD STALL WE HAVE CHECKED EVERYTHING IN THE TRUCK ENGINE EVERYTHING AND EVERYTHING SEEMS GOOD TRANSMISSION DOES NOT HAVE ANY METAL SHAVINGS I DID NOTICE THAT FOR SOME REASON THE ELECTRICAL PANEL HAVE MELTED IT WAS ALL COMPLETELY MELTED AND THEY BELIEVE THAT THE TRANSMISSION IS ALSO MELTED AND STUCK TOGETHER I'M NOT SURE BECAUSE WE STILL HAVEN'T I MEAN TRANSMISSION HAS NO SIGNS THAT SOMETHING WRONG WITH IT I THINK THIS IS VERY THING I THINK THIS IS VERY DANGEROUS FOR A VEHICLE TO JUST STOP IN THE MIDDLE OF THE FREEWAY AND IMAGINE IF THEY WOULD HAVE BEEN TRAFFIC THANK GOD THAT THERE WASN'T THAT NOBODY WAS RIGHT BEHIND ME CUZ THE TRUCK JUST STOPPED AND IT WAS NOT GOING

TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH TOYO OPEN COUNTRY R/T TIRES (NA), SIZE: LT285/75/R16. WHILE DRIVING 65 MPH, THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. PRIOR TO THE FAILURE, THE REAR DRIVER'S TIRE WAS REPLACED BY ALLEN TIRE (LOCATED AT 1725 SUPERIOR AVE, COSTA MESA, CA 92627, (949) 646-5236) DUE TO A BULGE IN THE TIRE. THE CONTACT STATED THAT THERE WAS DAMAGE TO THE VEHICLE. THE SET OF TIRES WERE A REPLACEMENT SET. THE TIRE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14T014000 (TIRES). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 170,000 AND THE TIRE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2002 FORD EXCURSION EQUIPPED WITH SUNFULL MONT-PRO HT781 TIRES, SIZE: LT265/75/16. WHILE DRIVING 65 MPH, THE VEHICLE VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR PASSENGER SIDE TIRE TREAD SEPARATED, WHICH CAUSED A BUBBLE IN THE TIRE. WITHIN LESS THAN A THOUSAND MILES LATER, THE FRONT DRIVER'S TIRE ALSO EXPERIENCED THE FAILURE. THE RETAIL FACILITY WHERE THE TIRES WERE SOLD AND INSTALLED WAS NOT CONTACTED. THE TIRE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 166,000 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 4,999.

I HAVE A 2002 FORD EXCURSIONS AND 2 TIME SPARK PLUG EJECTION FROM THE MOTOR.

I STARTED MY TRUCK AFTER SITTING FOR 36 HOURS AND WHAT SOUNDED LIKE BAD EXHAUST LEAK ..AFTER BEING CHECKED OUT BY MECHANIC FOUND THAT A SPARK PLUG AND COIL HAS BEEN SPIT OUT OF MOTOR ..I HAD THEM REPACE SPARK PLUG AND COIL ON TOP WHICH REPAIRED THE PROBLEM ..TODAY I WAS DRIVING TO TOWN 10 MILES AND AFTER STOPPI G TO GET GAS THE NOISE STARTED AGAIN !

TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, SHE APPLIED THE BRAKES TO DISENGAGE THE CRUISE CONTROL AND THE VEHICLE CONTINUED TO ACCELERATE INDEPENDENTLY. THE CONTACT WAS ABLE TO GET THE VEHICLE TO STOP AFTER SEVERAL MINUTES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 176,000.

ON 6/5/2013, I WAS DRIVING ON FREEWAY AT APPROX. 70MPH AND TREAD SEPARATED FROM RT. REAR TIRE CAUSING VEHICLE TO SWERVE INTO ADJACENT LANE. DAMAGE TO QUARTER PANEL AND RUNNING BOARD. THIS IS THE SECOND TIRE FAILURE IN THE PAST 45 DAYS.THE TIRES ARE BFGOODRICH 265/75R/16 COMMERCIAL TA LOAD RANGE E. THE FOUR NEW TIRES WERE INSTALLED ON 2/28/2011 AND HAVE APPROX. 14,300 MILES OF WEAR AT TIME OF FAILURE. THE OTHER TIRE (LEFT FRONT) FAILED ON 4/19/2013. BECAUSE OF STRONG FRONT END VIBRATION, I INSPECTED THE FRONT TIRES. I FOUND THAT IT WAS OUT OF ROUND DUE TO BELT SEPARATION. THE DEALER REPLACED THIS TIRE ALSO. *TR

ACCELERATING FROM A STOP, A SPARK PLUG EJECTED FROM THE CYLINDER HEAD. *TR

TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND APPLYING THE BRAKES, THERE WAS AN ABNORMAL NOISE HEARD FROM THE BRAKING SYSTEM. THE BRAKE PEDAL BECAME STUCK AND THE VEHICLE WOULD NOT SLOW DOWN. THE CONTACT CONTINUED TO PUMP THE BRAKES AND WAS ABLE TO COAST TO A STOP. THE CONTACT LATER PARKED THE VEHICLE AND NOTICED THAT A FIRE HAD STARTED FROM UNDER THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE HOWEVER, THE TRANSMISSION AND CENTRAL COMPUTER WAS DESTROYED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE TRANSMISSION COMPUTER MODULE, TRANSMISSION AND THE BRAKE BOOSTER WAS REPLACED. THE DEALER ADVISED THAT THE BRAKE BOOSTER LEAKED ONTO THE TRANSMISSION AND THE FRONT DRIVE SHAFT, CAUSING THE VEHICLE TO CATCH ON FIRE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER THREE WEEKS PRIOR TO FIRE AND THERE WAS NO INDICATION OF A POTENTIAL FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 190,000.

THE SPARK PLUG BLEW OUT OF THE CYLINDER HEAD (CYL #3), DAMAGING THE THREAD, THE SPARK PLUG, THE SPARK PLUG BOOT AND THE IGNITION COIL. THIS IS THE SECOND TIME THIS HAS OCCURRED IN THIS VEHICLE IN THE LAST TWO YEARS. THE FIRST WAS APPROXIMATELY 2 YEARS AGO AND THAT WAS THE PLUG IN CYLINDER #5. THE SAME DAMAGE OCCURRED. *TR

ENGINE PERFORMANCE SUDDENLY BECAME ERRATIC AND VERY ROUGH RUNNING. IMMEDIATELY TURNED AROUND AND WENT HOME/ HAD TOWED TO FORD DEALER. DEALERSHIP RAN $250 DIAGNOSTIC TEST BUT CAME BACK CLEAN. I WAS DIRECTED TO CHANGE ENGINE OIL AS AIR MIGHT HAVE GOTTEN INTO THE FUEL INJECTION LUBING SYSTEM ALONG WITH CHANGING THE FUEL FILTER. ON PERFORMANCE OF FUEL FILTER REPLACEMENT, TECHNICIAN DIRECTED MY ATTENTION TO WHAT APPEARED TO BE SMALL PIECES OF METAL TRAPPED IN AND ON TOP OF FILTER ELEMENT. MECHANIC SAID THIS IS VERY COMMON PROBLEM WITH METAL THE RESULT OF DELAMINATION OF THE INNER LINING OF THE FUEL TANK IN FORD DIESELS. INTERNET RESEARCH REVEALS MANY MANY COMPLAINTS TO BOTH FORD AND NHTSA OVER THIS ISSUE. THIS CREATES A VERY DANGEROUS SITUATION DUE TO LOSS OF POWER STEERING, BRAKES, AND TRAILER BRAKES WHICH COULD EASILY RESULT IN LOSS OF LIVES. I HAVE COMPLAINED TO FORD AND MY COMPLAINT HAS BEEN DULY NOTED AND REGISTERED. *TR

#4 SPARK PLUG BLEW OUT OF ENGINE HEAD, THREADS DESTROYED. FORD DEALER SERVICE DEPARTMENT TOLD ME THIS IS A KNOWN DEFECT IN THE FORD 5.4 TRITON ENGINE HEAD AND THAT FORD IS DOING NOTHING ABOUT IT. *TR

TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT WAS DRIVING 45 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AFTER THE FAILURE AND TAKEN TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THAT THE CAMSHAFT SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,550 AND THE CURRENT MILEAGE WAS 62,600. UPDATED 02/22/12*LJ UPDATED 03/01/12

TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V553000 (ENGINE AND ENGINE COOLING:ENGINE:DIESEL) AND WAS REPAIRED. AFTER THE REPAIR WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN PERFORMED REPAIRS TO THE VEHICLE BUT THE CONTACT WAS UNAWARE OF THE EXACT REPAIRS. THE FAILURE CONTINUED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHILE DRIVING ON I-84 EAST BOUND, BETWEEN THE DALLES AND PENDLETON OREGON, OUR 2002 FORD EXCURSION EXPERIENCED A TIRE TREAD SEPARATION ON THE RIGHT REAR. WE EXPERIENCED A RECURRING POPPING SOUND JUST PRIOR TO THE TREAD SEPARATION. WE WERE PULLING A LIGHT TRAILER. TREAD SEPARATED BUT TIRE REMAINED INFLATED. I WAS ABLE TO SEE THE TREAD LEAVE THE TIRE IN MY RIGHT MIRROR AS IT HAPPENED. WE WERE TRAVELING UP HILL AT THE TIME SO SPEED WAS APPROXIMATELY 63MPH. DRY ROADS AND 93 DEGREES. *TR

TL* THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO DECELERATE WHILE THE CONTACT WAS DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT RELEASED THE ACCELERATOR BUT WAS ABLE TO REGAIN ACCELERATION ONCE DEPRESSED AGAIN. THE FAILURE RECURRED INTERMITTENTLY AT VARIOUS SPEEDS TRAVELED. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE ABLE TO DUPLICATE THE FAILURE BUT COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

WAS STARTING FROM A STOP TO MAKE A LEFT TURN WHEN DRIVER HEARD A LOUD POP. THERE WAS A SUDDEN LOSS OF POWER AND SOME SMOKE. THE VEHICLE WAS TOWED AND DIAGNOSED. THE #3 PLUG ON THE RIGHT BANK HAS BLOWN COMPLETELY OUT AND DAMAGED THE COIL PACK. A PHONE CALL TO THE DEALER YIELDED NO HELP OTHER THAN WE CAN HAVE IT TOWED THERE TO BE REPAIRED, AS IT LIKELY NEEDS A NEW HEAD. SOME INTERNET RESEARCH AND TALKING TO OTHER FORD OWNERS DEFINITELY SUGGEST THAT THIS IS A DESIGN PROBLEM WITH THE ALUM HEADS BLOWING OUT SPARK PLUGS, AND THE #3 R PLUG SEEMS TO BE COMMON. THIS COULD CAUSE FUEL/VAPORS TO BE EXHAUSTED AND SPRAYED ON A HOT MANIFOLD AND CAUSE A FIRE. IT SOUNDS LIKE THERE MAY HAVE ALREADY BEEN SOME FIRES ATTRIBUTED TO THIS PROBLEM. THIS SOUND LIKE A CASE WHERE THE DEALER/FORD REFUSES TO ADMIT THAT IT IS A PROBLEM AND FIX IT FOR OWNERS. BEFORE THERE ARE SERIOUS INJURIES FROM A CRASH OR A FIRE, FORD SHOULD BE COMPELLED TO FIX THIS ISSUE. ITS UNLIKELY THAT FORD WILL ANSWER THE CALL WITHOUT PRESSURE FROM NHTSA. THERE SEEM TO BE FAR TOO MANY OF THE SAME TYPE OF PROBLEMS WITH THIS 5.4L MOTOR FOR IT TO BE A COINCIDENCE.

TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE BLEW THE NUMBER SIX SPARK PLUG OUT OF THE ENGINE. THE SPARK WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

THE PROBLEM WITH THE VEHICLE IS THAT IT IS NOT PROPERLY INSURED. THE LIMOUSINE OPERATOR DBA AMOR LIMOUSINE SERVICE) WORKS IN OHIO AND KENTUCKY. THE OPERATOR DOES NOT CARRY THE REQUIRED $5 MILLION AUTO LIABILITY COVERAGE. THE OPERATOR DOES NOT PROPERLY FILE WITH DOT FOR HIS PUBLIC LIVERY BUSINESS.

2002 FORD TRITON 6.8L V10 ENGINE IN AN EXCURSION VEHICLE EJECTED AN ORIGINAL (UNCHANGED, FACTORY TORQUED) SPARK PLUG WITH GREAT FORCE AND DAMAGE IN THE ENGINE COMPARTMENT. COIL WAS IMMEDIATELY DAMAGED AS SPARK PLUG RICOCHETED AROUND THE ENGINE COMPARTMENT FOLLOWED BY THE SMELL OF GASOLINE VAPORS AND LOUD NOISE FROM THE ENGINE COMPRESSION BEING DIRECTLY VENTED FROM THE VACATED SPARK PLUG HOLE. THE FIVE THREADS OF THE TRITON SPARK PLUG HOLE WERE DAMAGED BY THE FORCE OF THE EJECTION. THIS SHOULD NOT HAPPEN WITH THE FORD ENGINE TO THE CUSTOMERS SAFETY GIVEN THIS WAS AN ORIGINAL PLUG (AT 85,000 MILES). THE WEATHER AT THE TIME OF THE SPARK PLUG EJECTION WAS -4F, AND THE SPARK PLUG EJECTED AS THE VEHICLE WAS BEGINNING TO ACCELERATE FROM A STANDSTILL. FORD HAS A MAJOR AND COSTLY DEFECT WITH THEIR TRITON ENGINES THEY SOLD TO CUSTOMERS (ENGINE REPLACEMENT IS ESTIMATED AT $4000) AND THE GOVERNMENT SHOULD ENFORCE FORD TO RECALL AND REPAIR ALL SPARK PLUG HOLES IN THESE ALUMINUM ENGINES SPANNING YEARS 2000 TO 2004 GIVEN THEY ONLY USED 5 THREADS IN EACH SPARK PLUG HOLE, WHICH IS INSUFFICIENT FOR AN ALUMINUM BLOCK. HOW IS IT THAT THIS WIDELY KNOWN ISSUE IS NOT GETTING THE FEDERAL GOVERNMENT'S ATTENTION GIVEN THIS IS A DEMONSTRATED MAJOR DEFECT AND A SAFETY ISSUE (COULD HAVE HAD A FIRE IN THE ENGINE COMPARTMENT IF A SPARK FROM THE EJECTED SPARK PLUG OCCURRED). *TR

I'M THE ORIGINAL OWNER OF MY FORD EXCURSION 2002; WHILE DRIVING DOWN A 40 MPH ROAD (WITH THE ORIGINAL MOTOR AND PARTS) THE SPARK PLUG POPPED OUT OF THE MOTOR BLOCK!!! THIS WAS UNDER NORMAL EASY DRIVING CONDITIONS IN A VERY WELL MAINTAINED AUTOMOBILE. THIS IS A VERY EXPENSIVE REPAIR ON SOMETHING THAT TO ME SEEMS VERY DEFECTIVE! *TR

TL* THE CONTACT OWNS A 2002 FORD EXCURSION. THE VEHICLE WAS PARKED IN THE CONTACTS DRIVEWAY AND CAUGHT ON FIRE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REPLACED THE VEHICLE SPEED CONTROL SWITCH BUT THEY REFUSED TO COVER THE POWER DISTRIBUTION JUNCTION BOX, WHERE THE FIRE ORIGINATED. THE CONTACT STATED THAT THE ENTIRE WIRING FUSE BOX WAS MELTED. THE DEALER ADVISED THAT THE REPLACEMENT PARTS WOULD BE AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.

I OWN A 2002 EXCURSION. NEVER IN WATER OR AN ACCIDENT.85,000 MILES ONLY SERVICED BY FORD,LINCOLN DEALERSHIPS. LOST 'BRAKES'. BRAKES WENT TO THE FLOOR. IT TURNS OUT ALL THE BRAKE FLUID LINES (NOT THE HOSES) AND THE FUEL LINE IS 'ROTTED' OUT. CALLED FORD, CASE#[XXX] . DECLINED TO DO ANYTHING BECAUSE VEHICLE OUT OF 6 YEAR WARRANTY. DEALERSHIP SAID 'THIS NEVER SHOULD HAVE HAPPENED'. WE NEED HELP, COST OF REPLACING ALL CLOSE TO $2000.I AM THE ORIGINAL OWNER. CAN YOU HELP? WE HAVE A 2001 FORD VAN, 175,000 MILES. ALL THE LINES ARE LIKE BRAND NEW. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 FORD EXCURSION, THE HITCH ON THE VEHICLE BROKE, CAUSING IT TO JACK KNIFE, GO OFF THE RIGHT SIDE OF THE ROADWAY AND STRIKE THE MEDIAN WALL. *BF (OHIO TRAFFIC CRASH REPORT # 10-0368-91)*JB

MY 2002 FORD LEXCURSION BLEW OUT IT'S SPARK PLUG YESTERDAY. YOU ALL KNOW THE STORY BY NOW: CORPORATE WILL NOT HELP. MY LOCAL DEALER WILL NOT HELP. AND, AS MOST OF YOU ALREADY KNOW, THE GOVERNMENT TO THIS DATE HAS DONE NOTHING TO HELP EITHER. THESE KINDS OF THINGS ARE EXACTLY WHAT IS WRONG WITH THIS COUNTRY: MORE OFTEN THAN NOT THERE IS NO ACCOUNTABILITY FOR THINGS THAT GO WRONG. I WILL NEVER BUY A FORD AGAIN, THIS WHOLE SITUATION IS BREAKING MY HEART BECAUSE I REALLY DO LOVE AMERICA AND MY BEAUTIFUL AMERICAN-MADE FORD TRUCK. IT'S A EXCURSION, PEOPLE. MY POINT IS THAT IT WAS BUILT HERE IN AMERICA, NOT OUTSIDE OUR BORDERS LIKE SOME OF THE OTHER CARS WE BUY. THE MANUFACTURER INCLUDES A NUMBERED CERTIFICATE WITH EACH LEXCURSION TO VERIFY THAT IT WAS BUILT BY AMERICANS, IN AMERICA, FOR AMERICANS. I AM ASHAMED OF FORD, AND OF MY GOVENMENT FOR LETTING THIS GO ON FOR SO LONG. THIS HAS BEEN HAPPENING WITH FORD V8,V10 ALL TRITION ENGINES SPANNING BACK 11 YEARS, AND THAT'S JUST WHAT I'VE FOUND SO FAR: I'VE BEEN SEARCHING ONLINE FOR ONLY ABOUT TEN MINUTES NOW. WHEN I GOOGLED THE ISSUE I DIDNT EVEN PUT FORD'S NAME IN THE SEARCH BOX. I JUST TYPED "WHY DO SPARK PLUGS BLOW OUT?", AND IT SPIT OUT A TON STUFF ABOUT FORDS, IN PARTICULAR THEIR TRITON 6.8 V10. HOW MANY MILLIONS OF THESE HAVE THEY INSTALLED? GOOD PEOPLE OF AMERICA: THEY WON'T ACKNOWLEDGE THE PROBLEM BECAUSE TO DO THAT WOULD CRIPPLE THEM. THIS IS THEIR VERSION OF THE TOYOTA ACCELERATORS. I EVEN CALLED MY CONGRESSMAN TODAY, LEFT A MESSAGE, WHICH BREAKS MY HEART EVEN MORE BECAUSE I ALREADY KNOW I PROBABLY WON'T BE CALLED BACK. I AM A FORD OWNER, AND NOW I OWN A TRUCK THAT I NO LONGER TRUST OR BELIEVE IN, BUILT BY A COMPANY THAT I NO LONGER TRUST OR BELIEVE IN. MY FAMILY WAS WITH ME AND I WAS STUCK ON THE BELTWAY DISABLE AND ANYTHING COULD HAD HAPPEN. THERE ARE THOUSANDS AND THOUSANDS OF THE SAME PROBLEM. I DONT KNOW WHAT TO DO. PLEASE HELP. THIS ISSUE KEEPS HAPPENING OVER AND OVER AND SEEMS THERE IS NO FIX.

I SEEM TO BE HAVING A BRAKING PROBLEM WITH MY 2002 FORD EXCURSION. I HAVE HAD TO REPLACE BRAKE PADS AND ROTORS ON A NUMBER OF INSTANCES. IT SEEM TO BE CAUSED BY THE BRAKE CALIPER SLIDE BRACKETS WHICH PREVENT THE PROPER CALIPER TRAVEL WHEN ACTIVATED. THIS WAS A COMPLAINT I HAVE ADDRESSED SINCE MY PURCHASE OF THE VEHICLE. THE PROBLEM GIVES THE VEHICLE AN UNEVEN BRAKE ACTIVATION, WHICH CAUSES POOR HANDLING WHILE BRAKING. THE DEALER SAY THAT IT IS NOT A WARRANTY ISSUE. THE DEALER HAS REPLACED 2 CALIPERS, BUT EACH TIME I'M EXPECTED TO PAY FOR PADS AND ROTORS. I'M AN EX GARAGE OWNER, AND EX-NYS VEHICLE INSPECTION LICENSED MECHANIC. I HAVE ON 5-6 INSTANCES REPLACED PADS AND ROTORS DUE TO THIS PROBLEM WITH THE CALIPER SLIDE SYSTEM. EACH OF THESE TIMES, AFTER PULLING THE BRAKES APART, AND CLEANING ALL SURFACES, AND LUBING THE SLIDERS BEFORE REINSTALLING, AFTER WITCH ALL PARTS WORKED AS DESIGNED. THIS ONLY SEEM TO GET YOU TO ANOTHER 2000 TO 3000 MILES BEFORE IT IS REQUIRED AGAIN. IN MOST CASES COSTING ME ANOTHER SET OF BRAKE PADS, AND ALSO AT LEAST ONE NEW ROTOR. THIS SITUATION HAS BEEN SEVERE ON 2 OCCASIONS, WHILE 30 MILES OR MORE FROM HOME, EACH TIME, THE CALIPER STUCK, AND GROUND INTO THE ROTOR. AS I DROVE THE VEHICLE, THE BRAKE PAD PULLED FROM ITS PROPER LOCATION, AND FELL OUT, LEAVING ME WITH NO BRAKES AT ALL. THIS WAS ON THE REAR OF THE VEHICLE. I HAD TO BE TOWED. I THINK THIS BRAKE SYSTEM NEEDS TO BE REVIEWED, AND DON'T THINK A BRAKE SYSTEM SHOULD NEED TO BE ADDRESSED WITH EVERY 2000 MILES OR SO. *TR

TL*THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT STATED THAT AFTER OPENING THE HOOD THERE WAS GASOLINE FUMES COMING FROM THE ENGINE AND FUEL WAS SPRAYING ALL OVER THE ENGINE. THE FUEL CONTINUED TO SPRAY THROUGHOUT THE ENGINE WHILE THE VEHICLE WAS ON; HOWEVER, WHEN THE VEHICLE WAS TURNED OFF THERE WAS A PUDDLE OF FUEL UNDER IT. THE DEALER OBSERVED THE FUEL LEAK WHILE PERFORMING AN ADDITIONAL RECALL REPAIR AND REFUSED TO ADDRESS OR REPAIR THE FUEL LEAK UNLESS THE CONTACT PAID $200 FOR THE REPAIR. THE MANUFACTURER STATED THAT THE FUEL LEAK WAS NOT A PART OF THE RECALL. THERE WAS ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

WHILE DRIVING DOWN THE HIGHWAY AT APPROX 60 MPH THE SPARK OUT OF THE # 1 CYLINDER WAS EJECTED FROM ENGINE. BROUGHT TO LOCAL MECHANIC WHO INSTALLED A HELI COIL AND REPLACED SPARK PLUG. *TR

EXHAUST MANIFOLD BOLTS, RUSTED AND BROKEN OFF, RIGHT BANK. *TR

I HAVE A FORD EXCURSION 2002 V10 WITH 116000 MILES ON IT. AFTER 8 HOURS OF A ROAD TRIP ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS MOTOR. I PURCHASED THE VEHICLE AT 100,000 MILES AND THE OWNER HAD IT HAPPEN ONCE TO HIM. *TR

TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE STEERING COLUMN. THE CONSUMER PULLED OVER TO THE SIDE OF THE ROAD.THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN OBSERVED THAT THE CONTROL BOX AND ELECTRICAL WIRING BURNED WITHOUT WARNING. THE FAILURE WAS RELATED TO THE CRUISE CONTROL SWITCH. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V553000 (ENGINE AND ENGINE COOLING:ENGINE:DIESEL); HOWEVER, THE MANUFACTURER REFUSED TO ASSUME FINANCIALLY RESPONSIBILITY FOR THE $4,500 REPAIR COST. THE VEHICLE IS CURRENTLY INOPERABLE AND HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 92,000. UPDATED 8/10/09 *CN UPDATED 08/13/09.*JB

2002 FORD EXCURSION WITH 6.8L V10 TRITON BLEW A SPARK PLUG OUT. SPARK PLUG HAD BEEN IN ENGINE FOR 30000+ MILES AND WAS PROFESSIONALLY INSTALLED AND TORQUED. *TR

I AM THE ORIGINAL OWNER OF A 2002 FORD EXCURSION THAT IS EQUIPPED WITH THE FIRESTONE STEELTEX A/T TIRES LT 265/75R16 119/116R LOAD RANGE D; WITH ABOUT 60K MILES. ON FRIDAY NIGHT I EXPERIENCED A TIRE BLOWOUT WHILE OPERATING AT HIGHWAY SPEEDS (55 MPH). IT APPEARS THAT THE TREAD SEPARATED FROM THE TIRE. IN CHECKING THE WEB SIGHTS THIS EVENING THERE APPEARS TO HAVE BEEN A "SAFETY IMPROVEMENT" FOR THIS TIRE. I HAVE YET TO RECEIVE IT. WHO CAN ADDRESS MY ISSUES OF REPLACING MY TIRES AND OR REPAIRING THE DAMAGE. *TR

TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT BURST INTO FLAMES WITHOUT WARNING. THE VEHICLE WAS COMPLETELY DESTROYED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE REPRESENTATIVE STATED THAT THE FAILURE ORIGINATED FROM THE ENGINE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 82,000.

SEE MY ENTIRE STORY AT THE WEBSITE I POSTED WWW.CHASEFUSION.COM/BOYCOTTFORD THERE IS ALSO A VIDEO I MADE ON THERE WITH MY STORY. MY TRUCK STARTED SMOKING, THE HARNESSES ARE BURNED UP OVER $4000 IN DAMAGES, BUT THIS IS NOT THE FIRST ONE!! THE PICTURES OF MY FIRST FORD FIRE ARE POSTED ON THIS WEBSITE WITH THIS NEW STORY TOO! I HAVE CREATED A VIRAL VIDEO EMAIL CAMPAIGN TO WARN OTHERS OF THE PROBLEM...THAT VIDEO IS VIEWABLE, AND ABLE TO BE FORWARDED FROM THE WEBSITE I CREATE. *TR

MY 2002 FORD EXCURSION CAUGHT ON FIRE ON JUNE 10, 2008. FORD SAID IT WAS THE SPEED CONTROL SWITCH. THEY HAVE REFUSED TO PAY FOR REPAIRS BECAUSE THEY CLAIM THAT THEY SENT LETTERS, WHICH I NEVER RECEIVED. *TR

TL*THE CONTACT OWNS A 2002 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE STEERING CONTROL ARM DETACHED FROM THE FRAME. THE CURRENT AND FAILURE MILEAGES WERE 95,000.

SLIGHT TICKING SOUND, LIKE AN EXHAUST LEAK, LEADING TO THE SPARK PLUG BLOWING OUT OF THE CYLINDER HEAD, DAMAGING THE THREADS AND ALSO COIL PACK TO BREAK. *TR

TL*THE CONTACT OWNS A 2002 FORD EXCURSION. THE CONTACT RECEIVED TWO SAFETY RECALL NOTICES FOR NHTSA CAMPAIGN ID NUMBER 07V553000 (ENGINE AND ENGINE COOLING: ENGINE: DIESEL). HE TOOK THE VEHICLE TO THE DEALER FOR REPAIR AND WAS INFORMED THAT THERE WERE NO SAFETY RECALLS ON HIS VEHICLE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 104,000.

CRUISE CONTROL WOULD NOT ENGAGE. ICON ON DASH JUST FLASHED WHEN" SET "WAS DEPRESSED. I TRIED ALL CRUISE SWITCHES TO VERIFY IF IT WAS A STUCK SWITCH. PRESSING CRUISE" ON "AND "COAST" SWITCHES ON STEERING WHEEL CAUSES HORN TO SOUND. DEALER SAID THE BRAKE SWITCH WAS THE CAUSE DUE TO A MISSING GROUND BUSS. THE VEHICLE USES GROUND SWITCHING SO THE HORN SHOULD BE ON ALL THE TIME. THE HORN STILL SOUNDS WHEN SWITCHES ARE DEPRESSED. I FEEL CAUSE IS IN THE STEERING WHEEL HUB AND AM CONCERNED THIS CAN EFFECT THE AIR BAG DEPLOYMENT. *TR

TL*THE CONTACT OWNS A 2002 FORD EXCURSION. IN AN ATTEMPT TO DRIVE THE VEHICLE, THE CONTACT SMELLED BURNING WIRE. THE VEHICLE WAS TAKEN TO A DEALER AND THEY DISCOVERED A MELTED FUSE BOX. THE FUSE BOX WAS REPLACED, BUT THE DEALER COULD NOT EXPLAIN THE CAUSE OF THE FAILURE. THE CURRENT MILEAGE WAS 92,232 AND FAILURE MILEAGE WAS 92,230.

AUTO STALLS WITHOUT WARNING AND WILL NOT START - HAS OCCURRED SEVERAL TIME EVERY YEARS STARTING IN 2003. I HAVE HAD IT!- I DO NOT KNOW WHERE TO TURN TO. HOPEFULLY YOU WILL E ABLE TO DO SOMETHING. *TR

CRANK POSITION SENSOR FAILED WITHOUT WARNING, VEHICLE MOTOR IMMEDIATELY SHUTOFF AND WAS UNABLE TO RESTART. VEHICLE WAS TOWED TO DEALER FOR REPAIRS. FORTUNATELY THIS HAPPENED IN A PARKING LOT. IF THIS HAPPENED ON THE HIGHWAY WHILE TOWING 10,000 LBS, LOSS OF ENGINE POWER WOULD CAUSE A INABILITY TO CONTROL THE VEHICLE RESULTING IN A LIKELY ACCIDENT WITH POSSIBLE INJURIES OR DEATHS. *JB

CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. I HAD DEFECTIVE PART REPLACED AT MY EXPENSE AND THEN RECEIVED SAFETY RECALL NOTICE FOR SAME PART. I AM HAVING TROUBLE BEING REIMBURSED FOR THE COST OF THE REPAIR. *TR

OUR 2002 FORD EXCURSION, WITH THE 5.4L MOTOR, HAD JUST TURNED 59,000 MILES LAST WEEK WHEN MY WIFE WAS DRIVING HOME FROM PICKING UP THE KIDS FROM SCHOOL. MY WIFE CALLS TO TELL ME THAT SHE HAD TO PULL TO THE SIDE OF THE ROAD BECAUSE THE TRUCK BEGAN EXPERIENCING SEVERE POWER LOSS AND WHAT SOUNDED LIKE A MAJOR EXHAUST LEAK. UPON HAVING THE VEHICLE TOWED TO THE LOCAL FORD DEALER, THE SERVICE WRITER TELLS ME IT'S MOST LIKELY A BLOWN SPARK PLUG AND THE REPAIR WILL BE IN THE $500 RANGE. THE SERVICE WRITER CALLS BACK THE NEXT DAY AND CONFIRMS THE BLOWN SPARK PLUG AND TELLS ME IT'S A $725 REPAIR. HE GOES ON TO TELL ME THAT HE'S BEEN SEEING A LOT OF THIS TYPE OF PROBLEM LATELY ("JUST HAD ONE LAST WEEK"). AFTER A COUPLE OF HOURS OF HAGGLING, I GOT THE COST DOWN TO THE ORIGINAL $500 RANGE. THE NEXT DAY I CHECK WITH MY TRUSTED INDEPENDENT MECHANIC ON THE PROBLEM TO SEE IF I SHOULD HAVE HIM CHECK THE OTHER SEVEN PLUGS. HE TELLS ME HE WON'T EVEN TOUCH THE PLUGS BECAUSE OF THE HISTORY WITH THESE HEADS AND THE BLOWN SPARK PLUG PROBLEM. HE GOES ON TO TELL ME THAT THE PROBLEM WILL MOST LIKELY OCCUR WITH THE SEVEN REMAINING CYLINDERS. UPON CONDUCTING A QUICK WEB INVESTIGATION, I LEARN THAT THIS IS A MAJOR PROBLEM THAT FORD IS NOT STEPPING UP TO HELP RESOLVE. HELP?!*JB