2003 Ford Excursion Complaint Log

My wife, two young daughters, and I were traveling out of town for the New Year. As we were traveling southbound on I-85 between Greensboro, North Carolina and Thomasville, North Carolina, I started to notice that the vehicle was starting to vibrate. Over the course of the next +\- 10 miles the vibration became much worse and eventually forced me to get off of the highway. I exited the highway at exit 103 on I-85 southbound (NC-109) and was able to get the vehicle to a National Tire and Battery Shop located at 2 Cloniger Dr, Thomasville, NC 27360. Upon inspection, they noticed a large bulge in the driver side rear tire and told me that they thought that I might have broken a belt inside of the tire. They were able to get it off and put on the full size spare, thus allowing us to get to our destination. I strongly believe that had I not exited the highway when I did, there was a high likelyhood that the tire could have blown thus causing us to crash. With that said, this failure put my entire family at risk. The problem has not been reproduced or confirmed by a dealer or independent service center. The tire has only been inspected by the National Tire and Battery that took it off and replaced it with the full size spare. There were no warning lamps, messages or other symptoms of the problem prior to the failure. The problem started they day of the incident as we were traveling southbound on I-85 between Greensboro, North Carolina and Thomasville, North Carolina. Tire Size - LT 265/75 R 16

The contact owns a 2003 Ford Excursion. The contact stated while driving at various speeds, the suspension made an abnormal popping sound. There was no warning light illuminated. The contact stated that an air bubble had formed on the front passenger’s side tire which he linked to the suspension failure. The tire was not replaced. The contact also stated that after he replaced the radio inside the vehicle, the radio had become defective after the second day of installation. The contact stated that an abnormal buzzing sound was coming from the speakers. Upon investigation, he linked the failure to NHTSA Campaign Number: 04V327000 (Electrical System). Additionally, the contact also mentioned that the vehicle would stall while at a complete stop without warning. The contact had a friend inspect the vehicle and he informed him that the camshaft needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 07V553000 (Engine and Engine Cooling). A dealer was notified of the failure and informed the contact that the VIN was not included. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 110,000.

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AN INJECTOR FAILURE. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,106. *TR

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY TO APPROXIMATELY 75-80 MPH. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO SLOW DOWN THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000.

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE REVERSING THE VEHICLE, THE STEERING WHEEL FAILED TO OPERATE. THE CONTACT NOTICED THAT THE STEERING WHEEL BOLTS WERE FRACTURED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 235,000.

THE 6.8 AND 5.4 ENGINES HAVE BEEN FAILING DUE TO DEFECTIVE VALVE TRAIN CAM FOLLOWERS. I AM HAVING THE 3RD ENGINE INSTALLED IN MY EXCURSION. THE CAM FOLLOWERS ARE FAILING AND SPITTING THEM OUT CAUSING CATSTROPIC ENGINE FAILURE. I HAVE BEEN IN CONTACT WITH ANTHONY BARIANA WHO WORKS FOR HOLMAN DISTRIBUTION IN NEW JERSEY @ 1-800-521-1223 EXT 305 AND HE CONFIRMED THAT THE 6.8 AND 5.4 ENGINES HAVE HAD THE SAME PROBLEM AS MY TRUCK AT AN ABNORMALLY HIGH RATE. MT TRUCK IS CURRENTLY AT MATTHEWS PAOLI FORD 610-644-4700 AND THE GENERAL MANAGER BRYAN LIPPINCOTT TOLD ME THAT THEY HAVE REPLACED 6 STATE FARM TRUCK ENGINES IN 2.00 MONTHS 6.8 LITER SAME AS MINE IDENTICAL PROBLEM. FORD HAS DONE NOTHING FROM WHAT I SEE DOING SOME RESEARCH BUT THIS IS AN ONGOING PROBLEM AND FORD HAS DONE NOTHING TO ADDRESS THE PROBLEM AND MADE NO ATTEMPT TO FIND THE ROOT CAUSE AND HAVE A FIX SO THIS WILL STOP COSTING CONSUMERS THOUSANDS OF DOLLARS. I WAS DRIVING ON MY STREET AND WITHOUT WARNING THE ENGINE STARTED TO SHAKE SO I SHUT IT OFF AND HAD IT TOWED TO THE DEALER MATTHEWS FORD LOCATED IN PAOLI PA.

TAMARA RECALL WHILE DRIVING OR STOPPED THE CARS POWER DOES 100% SHUT OFF. NO CODES OR WARNING LIGHTS. IN DEC/2016 DRIVING ON A ON A EAST ON CHARLESTON BLVD IN NV, AFTER PULLING OUT OF CIT BANK PARKING LOT GOING ABOUT 45 MPH THE LIGHT TURNED RED AND WHEN I WENT TO BREAK THE PEDAL WAS HARD AND THAT'S WHEN I SAW NO POWER. BY THEN IT WAS TOO LATE AND WE WERE GOING TO CRASH. I HAD NO POWER STEERING OR ABS AND I HIT THE CAR. IT CAUSED 12000 OF DAMAGE TO THE CAR IN FRONT OF ME. NO AIRBAGS DEPLOYED. ONLY BUMPER AND FOG LIGHT DAMAGE TO MY TRUCK THANKFULLY. AFTER THAT THE PROBLEM DIDN'T RE ACCUR UNTIL 2/2017 AND LEFT ME STRANDED OVER NIGHT ON THE ROAD AND NOW LAST NIGHT 5/13/2017 THE CAR WAS OFF NO KEYS IN THE IGNITION AND I SAW SMOKE THAT CAME FROM WHERE THE BATTERY SITS NOT SURE WHAT THAT WAS BUT ODD IT WAS. IT HAS NO RHYTHMIC PATTERN, I HAVE REPLACED THE BATTERY FUSES RELAY AND FUEL PUMP, ALSO CHECKED CAM SHAFT AND CRANK SENSOR. IT HAS SPARK GAS AIR AND COMPRESSION. IT'S A VERY LARGE AND HEAVY DEATH TRAP WHEN IT'S NOT WORKING PROPERLY OTHER WISE I LOVE MY TRUCK AND IT NEED TO BE FIXED

THE OVERDRIVE LIGHT COME ON AND OFF AND MY TRUCK LOSES POWER AND IF YOU AT A STOP LIGHT THE TRUCK WILL CUT OFF. WHEN I TAKE TO THE SHOP THEY THAT THE TRANSMISSION IS GOING BAD BUT IT MAY BE ABLE TO BE ON A RECALL.

THE VEHICLE HAS A STEERING ISSUE. IT WILL PULL TO THE RIGHT MOSTLY BUT OCCASIONALLY TO THE LEFT. SO YOU SPEND THE ENTIRE DRIVE CORRECTING THE WHEEL TO TRY TO KEEP THE VEHICLE IN THE ROAD. TOWING IS IMPOSSIBLE WITH THIS ISSUE BECAUSE IT CAUSES THE TRAILER TO GO IN TO A SNAKING MOTION BECAUSE OF THE CONSTANT STEERING CORRECTION. THIS OCCURS WHEN EVER THE CAR IS IN MOTION. *TR

PAVEMENT WAS WET...CIT WAS DARK ....A CAR SUDDENLY STOPPED IN THE ROADWAY..MY ANTI LOCK BRAKES LOCKED UP CAUSING ME TO SKID INTO THE CAR IN FRONT OF ME..CAUSING REAR DAMAGE TO IT...MY AIRBAG ALSO DID NOT DEPLOY..WAS GOING ABOUT 25MPH..BUT SEEMED TO INCREASE IN SPEED SKIDDING ON THE PAVEMENT IT CAUSED ME TO LOSE MY SAFE DRIVING DISCOUNT ON MY ISTATE FARM INSURANCE...HAD TO PAY A HIGHER PREMIUM FOR 3YRS BECAUSE OF IT..I HAVE RECENTLY GOTTEN MY SAFE DRIVER DISCOUNT BACK CAN GET STATEFARM DOCUMENTATION LATER IF NEEDED

THE INTER LIGHTS STAY ON ANYWHERE FROM 30 MINUTES TO AN HOUR AFTER YOU TURN TRUCK OFF, THE LOW RANGE 4X4 WILL NOT DISENGAGE UNTIL YOU BACK UP FOR ABOUT 1/2 MILE ELECTRICAL SYSTEM KEEPS TURNING THE TRUCK OFF SHOWS BATTERY LIGHT THEN GLOW PLUG LIGHT SHUTS ENGINE OFF AND HAVE TO JUMP THE TRUCK THEN IT RUNS FOR 45 MINUTES AND JUMP IT AGAIN

TL* THE CONTACT OWNS A 2003 FORD EXCURSION EQUIPPED WITH B.F. GOODRICH RUGGED TERRAIN (NA), TIRE LINE: LT26575R16 LOAD RANGER E (NA) TIRES. THE CONTACT STATED THAT THE TREAD SEPARATED ON THE REAR PASSENGER SIDE TIRE. THE TIRE WAS NOT REPLACED. THE TIRE FAILURE MILEAGE WAS 24,000 AND THE VEHICLE FAILURE MILEAGE WAS 98,000.

AT TOP OF A HILL I STOPPED COMPLETELY AND SHIFTED TO LOW GEAR, THE WIRES IN GEAR SHIFT KNOB SPARKED LOUDLY AND BEGAN BURNING. STOPPED CAR IMMEDIATELY, OPENED HOOD AND DISCONNECTED BATTERY. OVERDRIVE INDICATOR LIGHT HARNESS IS A SHODDY DESIGN. WIRE INSULATION WEARS THROUGH WHILE RUBBING WITH GEAR SHIFTER SELECTION. THERE IS NO ARMORING OR OTHER COVERING FOR THE THIN FLIMSY HARNESS WIRES.

AT NIGHT, IN FOG, IN DRIVEWAY, I TURNED ON HIGH BEAMS, DEFROSTERS, WIPERS AND LOWERED DRIVER WINDOW. A MAJOR SILVER ELECTRICAL CIRCUIT IN THE FUSE BREAKER BOX OVERHEATED MELTED AND POPPED. FORD'S INCOMPETENT ELECTRICAL ENGINEER'S DESIGN CAUSES CIRCUIT BOARD SILVER CIRCUITRY IN FUSE BOX TO MELT, WHILE NO CIRCUIT BREAKERS MELT/WORK. THE CIRCUIT THAT MELTED ALSO CAUSES VEHICLE TO LOSE USE OF INDICATORS AND GAUGES IN THE DASH GAUGE PANEL, THE ALTERNATOR ALSO FAILS TO WORK AND VEHICLE DIES WITHIN A DAY, WITH NO WARNING, WHILE DRIVING, DUE TO TOTALLY DEAD BATTERY. FORD HAS AT LEAST THREE DIFFERENT VERSIONS OF FUSE BOXES FOR THE 2003 EXCURSION XLT 5.4L. FORD HAS NO REPLACEMENT FUSE BOXES TO SELL. PROBLEM IS SO COMMON ON THE INTERNET, I LUCKILY LOCATED THE LAST USED FUSE BOX IN THE COUNTRY, 1000 MILES AWAY FROM CA. FORD'S ONLY SOLUTION WAS A NEW FUSE BOX FOR A NEWER F150 COSTING $750 AND REQUIRING HUNDREDS OF MORE DOLLARS TO MODIFY IT FOR AN F250/F350/EXCURSION. THE MELTING FUSE BOX HAPPENED TWICE IN ONE YEAR AT $500 PER FAILURE. TECHNICIAN HAD TO PUT IN AN EXTERNAL BYPASS WIRE WITH ITS OWN EXTERNAL CIRCUIT BREAKER. NO MORE MELTDOWNS IN 2.5 YEARS. INCOMPETENT FORD ELECTRICAL ENGINEERS.

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE GEAR SHIFT LEVER SPARKED A FIRE AND THE WIRING OF THE SHIFTER BEGAN TO MELT. THE VEHICLE WAS ENGULFED IN SMOKE SHORTLY AFTER THE FAILURE. THE CONTACT IMMEDIATELY SHUT OFF THE VEHICLE AND DISCONNECTED THE BATTERY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE WIRING INSULATION OF THE LEVER HAD WORN AND CAUSED THE FAILURE. AS A RESULT, THE GEAR SHIFT ASSEMBLY WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. IN ADDITION, THE CONTACT STATED THAT THE SILVER CIRCUIT BOX INSIDE OF THE FUSE BOX MELTED AND CAUGHT ON FIRE. WHEN THE FAILURE OCCURRED, ALL THE GAUGES ON THE INSTRUMENT PANEL AND THE ALTERNATOR FAILED CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUSE BOX WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED HIM THAT THE FUSE BOX WAS DISCONTINUED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED SHORTLY AFTER. IN ORDER TO REMEDY THE FAILURE, A MODIFICATION HAD TO BE MADE TO BYPASS THE MELTING CURRENT BY PLACING AN EXTERNAL WIRE AND CIRCUIT BREAKER. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE INSTRUMENT PANEL GAUGES FAILED AND PROVIDED ERRONEOUS READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY AND WOULD ALSO ACCELERATE ABNORMALLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE INJECTION CONTROL PRESSURE SENSOR. THE CONTACT BELIEVED THAT THE 2003 MODEL EXCURSION SHOULD HAVE BEEN RECALLED BECAUSE THE 2004 MODEL WAS RECALLED FOR THE SAME FAILURE (NHTSA CAMPAIGN ID NUMBER: 05V270000: ELECTRICAL SYSTEM:WIRING). THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 183,000 AND THE CURRENT MILEAGE WAS 184,000.

OUR FORD 2003 EXCURSION SPEED CONTROL/CRUISE CONTROL STOPPED WORKING AFTER THE RECALL REPAIR HAS BEEN PERFORMED. THERE IS BRAKE FLUID LEAKING FROM THE MASTER CYLINDER ON THE WIRING HARNESS. FORD STATES THEY WILL NOT REPAIR AGAIN FOR NO CHARGE. MY COMPLAINT IS THAT I BELIEVE THIS SHOULD BE TAKEN CARE OF AT NO CHARGE TO THE CONSUMER. THANK YOU *TR

WHILE DRIVING ON HWY 210 MY ABS LIGHT CAME ON THEN MY INTERIOR LIGHTS WENT DIM MY HEAD LIGHTS STARTED TO FLICKER THEN THE DASH BOARD WAS LIKE CHRISTMAS EVERYTHING STARTED TO BLINK FUEL LIKE MILES TO EMPTY SEATBELT ECT.. THEN LOSS ALL POWER STEERING WHEEL LOCKED I HAD MY FOUR CHILDREN IN THE CAR WHEN WE FLIPPED IN TO A DITCH AFTER HITTING SOME MAIL BOXES.. WTH I SEE SOME OF THE SAME REPORTS WHY HASN'T FORD FIXED THIS PROBLEM!!! *TR

ENGINE FIRE ASSOCIATED WITH ELECTRICAL SHORT IN ENGINE COMPARTMENT WHILE 2003 FORD EXCURSION 6.0 LITER DIESEL WAS PARKED IN THE GARAGE. THE VEHICLE HAD NOT BEEN DRIVEN FOR AT LEAST TEN DAYS. THE RESULTING FIRE DESTROYED THE VEHICLE, GARAGE, CONTENTS AND DAMAGED THE EXTERIOR OF THE HOME. *TR

2003 FORD EXCURSION 7.3L DIESEL ENGINE EXPERIENCING ACCELERATOR PEDAL FAILURE PEDAL BECOMES UNRESPONSIVE, ENGINE RETURNS TO IDLE. ALL SYMPTOMS MATCH "ACCELERATOR PEDAL FAILURE" AS DESCRIBED IN FORD FSA#03B03 DEALER SERVICE DEPT STATES ITS NOT UNCOMMON IN THIS VEHICLE BUT FORD WILL NOT DO ANYTHING ABOUT IT. DEALERS QUOTED ME A COST OF OVER $1000.00 TO REPAIR. VIN#[XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A DIESEL GARAGE SPECIALIST WHO STATED THAT THE FUEL LINES, FILTER AND SUPPLY LINES WERE ALL BLOCKED AND THE FUEL TANK LINER WAS DAMAGED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 74,000.

TL* THE CONTACT OWNS A 2003 FORD EXCURSION WITH COPPER REPLACEMENT TIRES, MODEL DISCOVERY HT 265/70R/16. WHILE DRIVING AT 65 MPH, THE CASING FRACTURED FROM THE REAR PASSENGER SIDE TIRE. THE TIRE WAS REPLACED. ONE YEAR LATER, THE EXACT SAME FAILURE OCCURRED ON THE DRIVER SIDE TIRE WHERE THE CONTACT WAS INVOLVED IN A CRASH. THE VEHICLE WAS FLIPPED ONCE, PROCEEDED TO CRASH INTO A TREE AND THEN LANDED UPRIGHT. ONE PASSENGER SUSTAINED MINOR INJURIES. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER WAS CONTACTED AND REQUESTED TO FURTHER INSPECT THE TIRES. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.

WE OWN A 2003, DIESEL FORD EXCURSION. LATE ON 6/10 AS WE WERE GOING DOWN A STEEP CURVE THE ENGINE STALLED. WE LOST ALL POWER. IT TOOK ALL MY HUSBAND'S STRENGTH TO KEEP THE TRUCK ON THE ROAD, WITHOUT POWER STEERING. THE BRAKING SYSTEM WAS DIMINISHED. THIS COULD HAVE BEEN A POTENTIAL DISASTER FOR OUR FAMILY, WE HAD 2 CHILDREN IN THE VEHICLE AS WELL. HE MANAGED TO GET US SOMEWHAT OFF TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT START. THIS IS A VERY DANGEROUS, POTENTIALLY LIFE-THREATENING MALFUNCTION OF THE FORD EXCURSION. WE HAD THE VEHICLE TOWED TO THE LOCAL FORD FOR INVESTIGATION AND FOUND OUT THAT THE WIRE HARNESS IS DEFECTIVE AND NEEDS TO BE REPLACED. WE INVESTIGATED THIS PROBLEM AND FOUND OTHER REPORTS WITH SIMILAR DESCRIPTION HAVE BEEN REPORTED. FORD NEEDS TO DO SOMETHING ABOUT THIS DEFECT, IT IS A POTENTIAL ACCIDENT WAITING TO HAPPEN WITHOUT WARNING. THANK GOODNESS THE CIRCUMSTANCES WERE SUCH THAT WE WERE OKAY. WE SHUDDER TO THINK IF THIS HAD HAPPENED WHILE I, THE WIFE AS DRIVING OR ON A BUSY FREEWAY. WE DON'T WANT ANOTHER PERSON TO EXPERIENCE THIS, WHEN THEY DON'T HAVE TO IF THE PROBLEM IS CORRECTED. IT IS AN OBVIOUS PROBLEM. *TR

2003 FORD EXCURSION WILL SPORADICALLY NOT START. WHEN THIS HAPPENS, IT WILL CRANK BUT WILL NOT FIRE. IT WILL NOT START WITH A JUMP START. TYPICALLY, AFTER SEVERAL TRIES THE BATTERY WILL DRAIN. AT THAT POINT IT WILL START WITH A JUMP START. IT ALSO USUALLY STARTS AFTER IT SITS FOR AT LEAST 1 DAY. THIS SPORADIC INCIDENT HAS BEEN OCCURRING OVER 6 MONTHS. I'VE HAD IT CHECKED 4 TIMES BY A TRUSTED AND CAPABLE AUTO SERVICE CENTER. THEY HAVE RUN COMPREHENSIVE DIAGNOSTICS, REVIEWED EVERY POSSIBLE SOURCE OF THE PROBLEMS, HAVE RESEARCHED EVERY POSSIBLE ISSUE AND HAVE FOUND NOTHING. OTHERWISE THE VEHICLE RUNS WELL - WHEN IT STARTS. THE LATEST INCIDENT WAS TODAY FEB. 24, 2010. THIS HAS OCCURRED AT LEAST 10 TIMES IN 6 MONTHS. *TR

I WAS TURNING MY FORD EXCURSION AND HEARD A LOUD "POP!" MY STEERING WHEEL APPEARED TO "BREAK" AND THE VEHICLE KEPT ROLLING FORWARD. HAD I BEEN ANYWHERE ELSE, LIKE TRAFFIC, I COULD HAVE KILLED SOMEONE OR MYSELF. *TR

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH ON A WET ROAD AND SUDDENLY, EXCESSIVE WHITE SMOKE EXPELLED FROM THE REAR TAIL PIPE EXHAUST SYSTEM. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE ENGINE STALLED AGAIN AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A BROKEN FUEL INJECTOR WHICH ALSO RESULTED IN DAMAGES TO THE ENGINE. THE ESTIMATED REPAIR COST WAS $12,000. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 78,000. UPDATED 02/01/10 *BF THE CONSUMER STATED THAT THE VEHICLE RAN ROUGH AND IT LACKED POWER. THE DEALER FOUND THE #1 CYLINDER HAD A BROKEN PISTON. THE CONSUMER STATED THE CHECK ENGINE LIGHT NEVER ILLUMINATED TO WARN HIM THERE WAS PROBLEM. UPDATED 02/02/10.*JB

TL* THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THREE SEAT BELTS WERE FRACTURED, TWO IN THE MIDDLE ROW AND ONE IN THE REAR. THE CONTACT HAD BECOME STUCK IN THE DRIVER SIDE REAR SEAT BELT AND HAD TO CUT THE SEAT IN ORDER TO EXIT. THE OTHER TWO SEAT BELTS ARE INOPERABLE. THE CONTACT TOOK THE VEHICLE TO A DEALER AND THE DEALER ADVISED THAT EACH SEAT BELT NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE SEAT BELTS. UPDATED 10/12/11 *BF UPDATED 10/24/11

TL* THE CONTACT OWNS A 2003 FORD EXCURSION XLT. THE CONTACT STATED WHILE IDLING, THE ALTERNATOR FAILED AND DESTROYED THE GAUGE CLUSTER. AS A CONSEQUENCE NO INFORMATION IS VISIBLE ON THE DISPLAY OF THE INSTRUMENT CONTROL PANEL. THE DEALER WAS CONTACTED, AND A TECHNICIAN CONCLUDED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED AT AN EXPENSE OF $500.00. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 90,000. THE CURRENT MILEAGE WAS UNKNOWN.

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THE SEAT BELT SYSTEM WAS NONFUNCTIONAL. THE DEFECTIVE SEAT BELTS CONSIST OF; REAR DRIVER SEAT BELT, CENTER ROW DRIVER SEAT BELT AND MIDDLE SEAT BELT. A PASSENGER IN THE VEHICLE WAS WEARING THE SEAT BELT AND UNEXPECTEDLY THE SEAT BELT WEBBING BECAME EXTREMELY TIGHT AND TANGLED AROUND THE NECK AREA WHICH NEARLY CHOKED THE OCCUPANT. THE CONTACT HAD CONCERN OF THE POTENTIAL SAFETY HAZARD. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS 101,000. UPDATED 05/11/10. *LJ

MY 2003 FORD EXCURSION WITH A 6.0L DIESEL HAS BEEN SURGING AND WILL STALL SUDDENLY AND WITHOUT WARNING. IT HAS CAUSED SEVERAL NEAR COLLISIONS. THE DEALER HAD TO REPLACE THE ICP SENSOR. APPARENTLY THIS WAS RECALLED IN 2004 MODELS AND NEWER BUT NOT THE 2003 MODEL. I FEEL THAT I HAVE FALLEN THROUGH THE CRACKS BECAUSE FORD DIDN'T START INSTALLING THE 6.0L IN THE 2003 MODEL UNTIL LATE IN THE MODEL YEARS. SEEMS LIKE THEY FORGOT ABOUT ME AND MY TRUCK HAS THE EXACT SAME DANGEROUS CONDITION AS THE 2004 MODELS. *TR

SPARK PLUG BLOWN OUT OF 8TH CYLINDER OF V10 FORD TRITON. *TR

2003 FORD LIMITED EXCURSION THE BLACK PAINT IS COMING OFF THE ROOF IN 4 INCH SHEETS TO THE METAL AND RUSTING. THE HOOD IS ALSO STARTING TO CHECK UP AND CHIP BADLY THE FRONT FENDERS ARE MISSING 2 INCH PCS OF PAINT DOWN TO BARE METAL AND RUSTING THE DEALER AND FORD MOTOR CO SAID ITS NOT THERE PROBLEM AND THEY'VE NEVER HEARD OF THIS. *TR

THE HEAT IN MY DRIVER SEAT STOPPED WORKING. MY HUSBAND TOOK THE SEAT COVER OFF AND NOTICED THAT IT HAD CAUGHT FIRE AND BURNED THE WIRES AND SEAT CUSHION. THIS COULD HAVE BEEN A BIG PROBLEM HAD THE FIRE CONTINUED. MY HUSBAND FIXED THE WIRING AFTER WE WERE TOLD NOTHING COULD BE DONE BECAUSE OF THE VEHICLES AGE. *TR

2003 FORD EXCURSION LIMITED WITH 6.0L DIESEL ENGINE. ONLY TWO WEEKS AGO, MY TRUCK BEGAN TO SURGE IN ACCELERATION AT BOTH IDLE AND WHILE CRUISING. IT HAS ALSO BEGUN TO STALL OUT AT BOTH IDLE AND WHILE CRUISING. ALSO THE VEHICLE HAS BEGUN TO HAVE A STRONG SMELL OF DIESEL FUEL WHICH ENTERS THE PASSENGER CABIN AT START UP. MY SERVICE ENGINE LIGHT HAS BEGUN TO LIGHT UP AND I CHECKED THE LIGHT WITH A DIGITAL DIAGNOSTIC CODE READER. THE CODE WAS P2285 (INJECTOR CONTROL PRESSURE SENSOR CIRCUIT LOW). THE SITUATION IS QUITE DANGEROUS. MY WIFE HAD COMPLAINED THAT THE VEHICLE SURGED AHEAD AND SHE ALMOST HIT THE CAR IN FRONT OF HER WHILE STOPPED AT A RED LIGHT. WHEN I DROVE THE VEHICLE, IT ALSO BEGAN TO BUCK AND SURGE IN BOTH FORWARD AND REVERSE. WHILE BACKING OUT OF MY DRIVEWAY, THE VEHICLE ACCELERATED REARWARD AND ONLY BY MY HAVING MY FOOT NEAR THE BRAKE PEDAL, STOPPED IT FROM RACING REARWARD. THE VEHICLE HAS ALSO CUT OFF WHILE AT IDLE AND WHILE DRIVING NOW. AGAIN, A VERY DANGEROUS CONDITION. I HAVE SEEN ON THE FORD TRUCK ENTHUSIAST WEBSITES THAT I AM NOT ALONE. THERE HAVE BEEN MANY COMPLAINTS OF THIS CONDITION AND FAULTY INJECTOR CONTROL PRESSURE SENSORS ESPECIALLY IN THE '03 MODELS BUT EVEN LATER MODELS. I AM JUST OUT OF WARRANTY BY A WEEK, AND FORD SAID THEY COULD DO NOTHING FOR ME. I HAVE SEEN WHAT THE DEALERS HAVE QUOTED OTHERS TO FIX THE PROBLEM UP TO $2000.00 FOR WIDE RANGING SOLUTIONS (REPLACING TURBOS, REPLACING ALL INJECTORS, ETC.) I USE THIS TRUCK TO TRANSPORT MY DISABLED CHILD AND DEFINITELY CANNOT AFFORD THE DEALER TO RIP ME OFF FOR $2000. IT IS A $140 PART AND SHOULD TAKE NO LONGER THAN AN HOUR OF A TECHNICIAN'S TIME TO REPLACE THE SENSOR AND PIGTAIL HARNESS. CLEARLY, FORD KNOWS THAT THEY HAVE A PROBLEM AS THEY HAD A CUST. SERVICE PROGRAM 03B05 AND 03B06 REGARDING THIS ISSUE FOR 47,000 OTHER '03 TRUCKS WITH THE 6.0L ENGINE. THEY SAID MY VEHICLE'S VIN DID NOT FALL INTO THOSE 47,000. OBVIOUSLY IT AFFECTS MANY MORE TRUCKS THAN THE 47,000. *TR

CRUISE CONTROL STUCK; DOES NOT RELEASE WITH PRESSURE ON BRAKE PEDAL. THE CRUISE WILL ONLY RELEASE WITH THE CRUISE 'OFF' BUTTON ON THE STEERING WHEEL OR IF BRAKE PEDAL IS PUSHED TO THE FLOOR. THIS IS DANGEROUS AND HAS THE POTENTIAL TO CAUSE A REAR-END COLLISION. PLAN TO TAKE IT TO DEALER NEXT WEEK; HOPEFULLY THIS WILL BE COVERED EVEN THOUGH VEHICLE WARRANTY HAS EXPIRED. I WON'T USE CRUISE UNTIL THEN. *TR

DRIVER USED CRUISE CONTROL ON TOLLWAY, GOT OFF TOLLWAY FIRE STARTED 1/4 MILE FROM EXIT. FORD EXCURSION V 10 GAS ENGINE, CRUISE CONTROL DEACTIVATION SWITCH FAILURE GOT HOT CAUSING ENGINE FIRE. THE DIESEL ENGINES WERE RECALLED FOR THE SAME REASON. THIS VEHICLE IS A LIMOUSINE/QVM. NHTSA CAMPAIGN # 07V078000 MANUFACTURE CAMPAIGN # 05S28. *TR

WHILE DRIVING ABOUT 25 MPH, THE ENGINE STALLED AND I LOST STEERING CONTROL. LUCKILY NO OTHER CARS WERE APPROACHING BECAUSE I WAS MAKING A LEFT TURN ON TO A BUSY STREET. VERY DANGEROUS. THE STALL HAS ALSO OCCURRED AT LEAST 5 OTHER TIMES, USUALLY WHEN DECELERATING WHEN COMING TO A STOP LIGHT. TODAY, THE ABS LIGHT CAME ON, THEN I HEARD A CLICK AND ALL THE GAUGES LOST POWER, THE RADIO DISPLAY WENT OUT. I COULD NOT RESTART THE VEHICLE - ONLY HEARD A CLICK SOUND. AFTER WAITING AN HOUR, THE VEHICLE STARTED. BATTERIES HAVE ALREADY BEEN REPLACED BY DEALERSHIP A COUPLE MONTHS AGO. IT WAS IN THE SHOP BECAUSE UNDER AGGRESSIVE ACCELERATION, THE GLOW PLUG LIGHT WOULD COME ON AND THERE WAS NO POWER. SENSOR REPLACED ALONG WITH BATTERIES. PROBLEM OCCURRED AGAIN WHEN DRIVING IT HOME FROM THE SHOP. TALKED TO FORD AND THEY DO NOT SEEM CONCERNED ABOUT POTENTIALLY DANGEROUS PROBLEMS THAT DEALERSHIP CAN NOT FIX. *TR

OVER THE LAST 1 1/2 YEAR, VEH DIES AND WONT RESTART OR SLOWER TO START EVENTUALLY WILL NOT START. ALL GAUGES GO FULL TILT, ABS LIGHT COMES ON, LOSS OF ALL ELECTRICAL SYSTEMS, WILL NOT RESTART, JUST CLICKS, THEN NOTHING. HAVE TO DISCONNECT AND FULLY RECHARGE BATTERIES TO RESTART,,,, THEN,,,, PROBLEM RECURS IN FEW WEEKS. NEW BATTERIES 11/07, CAM SHAFT SENSOR REPLACED 3/07. CODE P0603. *TR

2003 FORD EXCURSION ------AUTO ENTRY AN DEACTIVATION OFF THE ALARM SYSTEM BY ORDINARY SCREWDRIVER. STANDARD SCREWDRIVER INSERTED IN DRIVER SIDE KEY LOCK BOTH OPENS THE DOOR AND DEACTIVATES THE ALARM SYSTEM ALLOWING FOR THEFT OF INTERIOR MATERIALS AND FURTHER THEFT OF AUTOMOBILE. *TR

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE THE VEHICLE WAS BEING SERVICED FOR AN OIL CHANGE, THE DEALER STATED THAT THE ALTERNATOR WIRING HARNESS NEEDED TO BE REPLACED. THE ALTERNATOR WAS OVERLOADED FROM THE BATTERY BEING PLUGGED UP TO THE TRAVEL TRAILER. THE ICP SENSOR WAS REPLACED. THE COST FOR PARTS AND LABOR WAS $1,062.25. THE CONTACT STATED THAT THE VEHICLE DID NOT FEEL RIGHT WHEN DRIVING UPHILL OCCASIONALLY. THE CURRENT MILEAGE WAS 83,501 AND FAILURE MILEAGE WAS 83,474. UPDATED 04/02/08. *LJ

SPARK PLUG BLOW OUT ON 2003 FORD EXCURSION LIMITED V-10 GAS ENGINE. THIS WAS SPARK PLUG ON DRIVER'S SIDE, REAR OF ENGINE, CLOSEST TO DASHBOARD. PULLED HEAD AND FOUND THREE OF THE REMAINING FOUR THREADS TO BE WORN. CONSIDERED SAME ISSUE COULD BE PRESENT ON OTHER SIDE OF ENGINE, SO REPLACED ENGINE. ENGINE HAD APPROX. 106K MILES. WAS DRIVING ABOUT 25 MPH WHEN PROBLEM OCCURRED. *TR

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE OCCURRED WHILE DRIVING IN REVERSE OR FORWARD. THE DEALER STATED THAT THE CAMSHAFT POSITION SENSOR FAILED. NO REPAIRS WERE MADE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V553000 (ELECTRICAL SYSTEM:SOFTWARE). THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 53,000.

CRANK POSITION FAILURE , PN F7TZ12K073A, AT 80,000 MILES ON THE 2003 FORD EXCURSION 7.3 LTR DIESEL. BACK UP SENSORS FAILED INTERMITTANTLY. *AK

TL*THE CONTACT OWNS A 2003 FORD EXCURSION. THE CONTACT STATED THAT THE VEHICLE LOST ITS POWER STEERING AND THE BRAKES FAILED. THE FAILURES HAVE OCCURRED TWICE. WHILE DRIVING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE MASTER CYLINDER AND THE HYDRO BOOST FAILED WHILE THE BRAKES WERE BEING APPLIED. THIS FORCED THE MASTER CYLINDER INTO THE ENGINE COMPARTMENT. THE DEALER AND MANUFACTURER HAVE NOT YET BEEN NOTIFIED. THE CONTACT IS AN AFC CERTIFIED TECHNICIAN AND REPLACED THE COMPONENTS HIMSELF. THE CURRENT MILEAGE WAS 64,000 AND FAILURE MILEAGE WAS 60,000.

FAULTY EXHAUST MANIFOLD BOLTS BREAK OFF AND CAUSE EXCESSIVE NOISE, EXHAUST ENTERS THE DRIVERS CABIN, VEHICLE WILL NOT PASS EMISSIONS INSPECTION AND IS EXPENSIVE TO REPAIR. I HAVE 4 FORD VEHICLES WITH THIS PROBLEM. FIRST INCIDENT WAS AT AROUND 50,000 MILES AND 48 MONTHS AFTER PURCHASE. FORD REFUSED TO MAKE REPAIRS UNDER ANY PORTION OF THE FACTORY WARRANTY. THEY CLAIM LIFETIME EMISSIONS WARRANTY DOESN'T COVER IT, NOR THE 100,000 POWERTRAIN WARRANTY. I HAVE SPENT OVER $8000.00 MAKING REPAIRS TO THESE EXHAUST MANIFOLDS. TRITON V-10 GAS ENGINE.

VEHICLE STALLED WHILE DRIVING @ 40-45 MPH ON US41. VEHICLE COMPLETELY LOCKED UP. BATTERIES REPLACED MORE THAN 4X . FORD GALLOWAY FORT MYERS , FLORIDA REFUSES TO FIX WANTS ME TO KEEP REPLACING BATTERIES. VEHICLE BEING REPAIRED FOR OVER 6-7 MONTHS. DANGEROUS VEHICLE ALMOST KILLED ME. FROM 12/2006-5/2007 VEHICLE HAS DIED ON ME EVERY MONTH SEVERAL TIMES DURING THE MONTH. DEALER STILL HAS VEHICLE. *JB

THE FRONT BRAKE ROTORS GO OUT ABOUT EVERY 1500 MILES. I COST OVER 350 A SHOT TO HAVE THEM FIXED. THE ENTIRE VEHILE SHIMMERS AND PULLS. *NM

DRIVING ON COUNTRY ROAD APPROXIMATELY 50 MPH A THUDDING NOISE WAS HEARD AND FELT IN THE TRUCK. AFTER PULLING OVER FOUND THE DIRVERS SIDE REAR TIRE TO BE BLOWN - EITHER SIDEWALL FAILURE OR PARTIAL TREAD SEPARATION. THIS WAS ON A FIRESTONE STEELTEX R4S RUNNING A 55 PSI ON A 2003 FORD EXCURSION EDDIE BAUER. TIRES HAD APPROXIMATELY 50,000 MILES ON THEM. I REPLACED WITH THE SPARE AND CONTINUED ON SAFELY. A SEARCH OF THE INTERNET REVEALED THIS SITE AND LAWYER SITES DETAILING SIMILAR FAILURES. WILL BE CONTACTING FIRESTONE. *NM

DT*: THE CONTACT STATED WHILE DRIVING 60 MPH ON NORMAL ROAD CONDITIONS, THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY AND THEN REMAINED ILLUMINATED. THE ILLUMINATED LIGHT INDICATED THE CAM SHAFT WAS OFF CENTER WHICH CREATED UNDESIRABLE EMISSIONS. THE EPA WAS CONTACTED WHO DECLARED IT SHOULD BE UNDER WARRANTY FOR 5 YEARS OR 50,000 MILES HOWEVER THE MANUFACTURER REFUSED REPAIR THE DEFECT WITHOUT A COST.*AK