1998 Ford Expedition Complaint Log

CONSUMER WAS STOPPED AT A STOP SIGN WITH 2 VEHICLES IN FRONT, CONSUMER WAS 20 FEET FROM CAR IN FRONT. CONSUMER NOTICED SOMETHING WHITE IN REAR MIRROR, AND WITHIN SECONDS, CONSUMER WAS REAR ENDED AT ABOUT 40 MPH BY OTHER VEHICLE. NONE OF AIRBAGS DPLOYED. IF CONSUMER DIDN'T HAVE A SEAT BELT ON WOULD HAVE BEEN KNOCKED THROUGH WINDOW. *AK

ACCELERTOR PEDAL STICKING DURING COLD WEATHER CONDITION. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT THEY WOULD CONTACT THE DEALER, NO RESPONSE WAS RECEIVED FROM THEM AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

WHILE PULLING INTO A PARKING SPACE ENGINE SUDDENLY ACCELERATED FOR NO KNOWN REASON, ALMOST CAUSED VEHICLE TO RUN INTO SIDE OF A BUILDING. CONSUMER SLAMMED ON BRAKES AND SHIFTED INTO PARK.VEHICLE AT DEALER SHOP FOR INSPECTION. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK *SLC

REAR WINDOW "EXPLODED" OUTWARDS WITHOUT WARNING. IT WAS NOT HIT, THE WEATHER WAS COOL. THE BLOWOUT PATTERN SENT 99% OF THE GLASS INTO THE STREET A DISTANCE OF 30 FEET OR MORE. VERY LITTLE GLASS WAS INSIDE THE CAR. I HAVE HEARD OF OTHER INCIDENTS OF THIS HAPPENING IN THE EXPEDITION/NAVIGATOR MODELS. IS THIS IN FACT A MODEL SPECIFIC OR DESIGN PROBLEM.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

'FORD KNOWS THAT THE HEATER HOSE HAS A BAD CONNECTION POINT AT THE FIREALL, THIS RESULTS IS DRIPPING WATER ON THE #4 COIL PACK NAD CAUSES IT TO BURN OUT. THIS SHOULD BE A RECALL ITEM BECAUE SO MANY OTHER PEOPLE WITH FORD EXPEDITIONS ARE INCURING THE SAME PROBLEM. *AK

FRONT TORSION BAR SNAPPED UNDER NORMAL USAGE, DEALER CLAIMS ITS NOT A WARRANTY ITEM. *AK

WHILE DRIVING VEHICLE SEEMED TO WANDER, VEHICLE WAS TAKEN INTO DEALER AND CONSUMER WAS INFORMED THAT THE FRONT TORSION BAR BROKE, THIS HAS SINCE HAPPENED AGAIN THE SECOND TIME CONSUMER NOTICED THAT VEHICLE WAS LEANING TO THE LEFT, VEHICLE WAS TAKEN BACK TO DEALER AND CONSUMER WAS INFORMED THAT FRONT TORSION BAR HAD BROKE AGAIN.*YH

SECOND ROW SEAT, SEATBELT ON PASSENGER'S SIDE WILL NOT STAY FASTENED.*AK

THROTTLE STUCK IN OPEN POSITION WHILE PULLING INTO GARAGE AND HIT WALL CAUSING EXTENSIVE DAMAGE. DRIVER RECEIVED HEAD INJURIES. DEALER / MANUFACTURER NOTIFIED. *AK

THE VEHICLE DROVE INTO A LARGE DIP ON THE ROADWAY (WITH NO TRAFFIC CONTROL DEVICE POSTED) CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE AND DROVE OFF INTO THE GRASS STRICKING A DITCH WHICH CAUSED THE VEHICLE TO ROLLOVER ON IT'S LEFT SIDE THREE TIMES BEFORE COMING TO REST, ONE OCUPANT WAS KILLED THE OTHER WAS INJURED, THE CLIENT BELIEVES THIS ACCIDENT WAS AS A RESULT OF FAULTY STEERING COMPONENT SIMILAR TO THE ONE IN RECALL 98V-116 (ATTORNEY FOR CLIENT). NLM

WHILE DRIVING ON HIGHWAY AT NIGHT ON 1/10/01 MULTI-FUNCTION SWITCH FAILED, CAUSING HEADLIGHTS TO GO OUT.*AK

COST FOR REPAIR $366.83 EXCLUDING TAX. NO SAFETY DEFEC TLISTED. *AK

WHILE DRIVING BEHIND A TRUCK, A ROCK WAS THROWN AGAINST WINDSHIELD, CAUSING A FINGERWIDE CRACK FROM TOP TO BOTTOM OF WINDSHIELD. *AK

FRONT RIGHT INSIDE PADS HAVE WORN EXCESSIVELY AND CAUSED DAMAGE TO BRAKE ROTORS. VEHICLE AT DEALER SHOP AND INFORMED CONSUMER THAT ROTORS NEEDED TO BE REPLACED.FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

FUSE BOX KEEPS FAILING/ TAIL LIGHTS KEEP GOING OUT, AND INSTRUMENT PANEL MALFUNCTIONS. CONTACTED DEALER, AND THE DEALER HAS REPLACED A SWITCH IN VEHICLE, BUT PROBLEM STILL OCCURS.*AK

FRONT STABILIZER BAR FELL AND BOLTS FELL OFF. DEALER HAD TO REPLACE STABILIZER BAR LINK KIT.*AK

FRONT AND REAR WIPERS AND WASHERS STOP WORKING. WILL WORK IF TURN SIGNAL IS ACTIVATED. DT

ENGINE CONTINUES TO RUN AFTER FOOT IS TAKEN OFF GAS PEDAL, ONE TIME THE VEHICLE ACCELERATED UP TO 85MPH...THE ONLY WAY TO STOP IT WAS TO SHIFT IT INTO NEUTRAL, WHEN I DID THIS THE ENGINE WAS REVVING TO IT'S LIMITS. I TURNED THE ENGINE OFF WHICH MEANT THE POWER ASSIST TO THE BRAKES WAS NO LONGER WORKING. THIS SEEMS TO BE AN EXTREMELY UNSAFE THING FOR THIS VEHICLE TO DO. THIS WAS THE LAST TIME THE VEHICLE DID THIS. AFTER THE TRUCK SITS FOR 5-10MINS WITH THE ENGINE OFF IT WILL RESTART & APPEAR TO BE NORMAL, HOWEVER THIS PROBLEM REAPPEARED 5 TIMES IN TOTAL IN THE COURSE OF A 400 MILE TRIP. THE BIG PROBLEM IS THAT THIS VEHICLE WILL CONTINUE TO RUN & IB ONE INSTANCE ACCELERATE AFTER THE DRIVERS FOOT IS TAKEN OFF THE GAS PEDAL.*AK

SHIFTER INDICATED "D" DRIVE TRUCK WAS IN 1ST GEAR, AND COULD NOT BE MOVED AT ALL. *AK

WHILE TRAVELING 55 MPH AND WHEN DRIVER WAS DECELERATING VEHICLE STARTED TO ACCELERATE BY ITSELF, EVEN AFTER BRAKE PEDAL WAS BEING DEPRESSED. A SECOND INCIDENT OCCURRED TWO DAYS LATER. NO ACCIDENTS OR INJURIES OCCURRED. TOOK VEHICLE TO DEALER. *AK

RUNNING BOARDS ARE VERY SLICK WHEN WET. I DO NOT BELIEVE IT IS POSSIBLE TO SAFELY USE THEM WHEN WET. MY WIFE, TWO OF MY SONS, AND I HAVE ALL FALLEN GETTING OUT OF THE VEHICLE DUE TO THE SLIPPERY RUNNING BOARD. MY FALL RESULTED IN A BADLY BROKEN ARM AND HEAD TRAUMA. FORD AND THE DEALER HAVE BEEN UNINTERESTED IN FIXING THIS PROBLEM IN MY CONTACTS WITH THEM. *AK

I UDERSTAND THIS FALIURE IS QUITE COMMON BUT AT ONLY 19000 MILES IF THIS WERE TO HAPPEN ON THE HIGHWAY, AND IT IS LIKELY TO IT WOULD RESULT IN LOSS OF STEERING AND BRAKES.*AK

CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY AND HIS VEHICLE VEERED INTO ANOTHER VEHICLE THAT WAS AT A COMPLET STOP. FRONT END BUCKLED. ALSO, AIRBAGS DIDN'T DEPLOY. CONSUMER WAS INJURED. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

SHORTLY AFTER PURCHASE TRANSMISSION LEAKED , HAD TO BE REPAIRED. CURRENTLY, TRANSMISSION SQUEALED. TOOK VEHICLE TO DEALER, WHO FOUND A LEAK. ALSO, TRANSMISSION WAS TEARING ITSELF UP, AND HAD TO BE REPLACED. *AK TRANSFER CASE BROKE AND DRIVE SHAFT WAS SHUDDERED. STEERING WAS VERY LOOSE DUE TO LOWER STEERING SHAFT FAILURE. *YH

BOLT IN SWAY BAR/ STABLIZER BAR FEEL OFF, CAUSING CONSUMER TO LOSE CONTROL WHEN MAKING SHARP TURNS. *AK THE LEFT STABILIZER LINK WHICH BROKE WHILE IN MOTION, AND THE RIGHT STABILIZER WHICH WAS WORN OUT WERE BOTH REPLACED. *YH

EARLIER IN THE MONTH LEFT SIDE OF FRONT STABILIZER BROKE WHILE CONSUMER WAS DRIVING, AND RECENTLY RIGHT SIDE OF STABILIZER BAR BROKE. CONTACTED DEALER. PLEASE PROVIDE MORE INFORMATION. *AK

WHILE PULLING UP INTO DRIVEWAY LEFT FRONT TORSION BAR SHEARED OFF. DEALER NOTIFED, AND MADE REPAIRS AT CONSUMER'S COST. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK

NONE( DOT NUMBER: )

I KNOW OF AT LEAST 10 EXPEDITION OWNERS WHO EXPERIENCED THE SAME PROBLEM WITH THE COIL BANK ON #4. THE SERVICE TECHNICIAN AT JONES FORD INDICATED IT WAS A VEHICLE DEFECT. *AK

HEADLIGHTS FAILED WHILE DRIVING AFTER DARK. *AK

4WHEEL ABS DANGEROUS LONG STOPPING DISTANCE. ENDED UP IN DITCH. SUBSEQUENTLY MEASURED STOPPING DISTANCE ON DIRT ROAD AT 30 MPH. STOPPING DISTANCE MEASURED 70 FEET WITH ABS ENABLED. STOPPING DISTANCE MEASURED JUST 45 FEET WITH ABS DISABLED (BRAKES FULLY LOCKED UP IN BOTH CASES). ABS DESIGN NEEDS TO BE CHANGED TO SHORTEN STOPPING DISTANCE UNDER TYPICAL "DRY ROAD" CONDITIONS.*AK

WHILE PARKED IN AN INCLINE POSITION IN 4WD LOW, WITH THE VEHICLE IN PARK, THE VEHICLE ROLLED AWAY AS IN NEUTRAL, THE 4WD LOW NOT OPERATING, SUSTAINING BODY DAMAGE WHILE AND AS IT CAME TO A STOP. THE TRANSMISSION IN PARK, ON AN INCLINE, HELD THE CAR IN 2WD, AWD, 4WD HIGH , BUT FAILED IN 4WD LOW WHEN TESTED TWO MORE TIMES.

WHEN MAKING FIRST SHARP TURN GOING 25 MPH THE RIGHT AREA MAKES A LOUD THUMP. *AK

TORSION BAR BROKE IN HALF WHILE CAR WAS SITTING STILL. LOUD EXPLOSION NOISE RTHEN THE CAR SHIFTED TO THE RIGHT. CAR WAS DISABLED AND NEED TO BE TOWED. NOTIFIED FORD AND THEY WOULD NOT PAY FOR THE REPAIR DUE TO OUT OF WARRENTY CONDITION.*AK

CONSUMER WAS TRAVELING ON HIGHWAY AND ANOTHER VEHICLE REAR ENDED. CONSUMER APPLIED BRAKES, AND THERE WERE NO BRAKES, AND THEN HIT ANOTHER VEHICLE. THERE WAS A CHAIN REACTION TO OTHER VEHICLE. ABS BRAKING SYSTEM DIDN'T WORK. VEHICLE AT DEALERSHIP. THERE WERE NO INJURIES.*AK

THE AIR SUSPENSION PUMP FAILED AT LEAST SIX TIMES, AND CAUSED THE REAR SUSPENSION TO FALL FROM THE VEHICLE ONTO THE TIRES WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER AND THE NEW AIR PUMP WAS REMOVED AND THAT IS WHEN THE MECHANIC DISCOVERED THERE WAS A LEAK IN THE AIR BAG. *AK *JB

PE00 048; CONSUMER WAS TRAVELING 45MPH ON ROAD AND FELT VIBRATION. VEHICLE WAS HAULING A BOAT AND HE HEARD A BUMPING NOISE. CONSUMER WAS ABLE TO PULL OVER TO SIDE SHOULDER AND NOTICED THAT PASSENGER'S RIGHT TIRE TREAD HAD SEPARATED FROM RIM. HE HAS CONTACTED GOODYEAR. THERE WERE NO INJURIES REPORTED. BOAT THAT VEHICLE WAS HAULING WAS IN WEIGHT LIMITATIONS. *AK CONSUMER STATES TREAD WAS SEPARATED FROM OVER APPROXIMATELY 1/3 OF THE TIRE, ALSO 2 TEARS ARE DOWN THE OUTER SIDEWALL AND STEELBELTS SEPARATED AND EXPOSED, TIRE IS GOODYEAR WRANGLER RT/S, SIZE P255/70R16, DOT # MKCUWD0R018. *SLC

UPON RE-POSITIONING MY VEHICLE IN A DRIVEWAY, I BACKED UP THEN ATTEMPTED TO PROCEEDED FORWARD. AT THIS POINT MY SUV SUDDENLY ACCELERATED WHILE MY FOOT WAS ON THE BRAKE. DESPITE STANDING ON THE BRAKES, I TOOK-OUT THE BUMPER AND TRUNK LID OF THE VEHICLE PARKED IN FRONT OF ME. THE ACCELERATOR PEDAL WAS NEVER DEPRESSED

LEFT, REAR TIRE COMPLETELY DISENTEGRATED WHILE DRIVING ON INTERSTATE AT 65 MPH. *AK( DOT NUMBER: TIRE SIZE: P255/70RX1 )

NO SUMMARY

WINDSHEILD WASHER JUST COMPLETLY FAILED. *AK

PE00020; TIRE TREAD SEPARATION: WHILE DRIVING ABOUT 65 MPH DRIVER HEARD A NOISE COMING FROM THE RIGHT REAR TIRE. DRIVER CONTINUED TO DRIVE. EXPEDITION DID NOT SHAKE, AND THERE WAS NO LOSS OF CONTROL. AFTER LOOKING AT THE TIRE, OWNER SAW THAT TWO CHUNKS OF TREAD WERE MISSING FROM TIRE. THIS WAS A FIRESTONE, WILDERNESS TIRE, 25570R16. NEW TIRE PURCHASED WITH THE EXPEDTION. FIRESTONE HAS BEEN CONTACTED ABOUT THE TIRE. FIRESTONE IS WILLING TO REPLACE TIRE. *AK

UNDER CABLE MOUNT FOR THE SPARE TIRE BROKE WHILE DRIVING, CAUSING SPARE TO FALL. DEALER HAS BEEN CONTACTED.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

RIGHT REAR TIRE BLEWOUT CAUSING VEHICLE TO RUN OFF THE RIGHT SIDE OF THE ROAD AND VEHICLE ROLLED OVER SEVERAL TIMES, BOTH DRIVER AND OCCUPANT SUSTAINED INCAPACITATING INJURIES (MISSISSIPPI UNIFORM ACCIDENT REPORT, BRIDGESTONE/FIRESTONE, P235/75R15, WILDERNESS AT M/S, W2HL1PY088, RIGHT REAR). NLM

WHILE DRIVING TRUCK BEGAN TO BOUNCE UNCONTROLABLE, CONSUMER WAS GOING TO TAKE IT TO BE LOOKED AT AND VEHICLE WAS ABOUT 2INCHES OFF THE GROUND SO CONSUMER COULD NOT GET UNDERNEATH. CONSUMER HAD PROBLEM FIXED. A WEEK AGO CONSUMER STARTED HEARING THE SAME SOUND AGAIN, WENT BACK TO MECH, AND THEY SAID CONSUMER HAD AIR RIDE SUSPENSION PROBLEMS. MECHANIC SAID IT WAS A REPEATED PROBLEM THAT HAS NOT BEEN RECALLED. *AK

CONSUMER AND 2 YEAR OLD CHILD WERE INVOLVED IN A ACCIDENT, THE CHILDS SEAT BELT UNLATCHED AND HIS CAR SEAT COMPLETELY FLIPPED OVER. NLM

WHILE DRIVING FRONT AND REAR SUSPENSION DROPPED WHICH MAY HAVE CAUSED A LOSS OF VEHICLE CONTROL AND CRASH. DEALER SAID THEY NEED TO REPLACE THE FRONT AND REAR AIR PUMP AUTOMATED LEVER RIDE. PLEASE PROVIDE FURTHER INFORMATION.*AK