2007 Ford Expedition Fuel System Problems

The contact owns a 2007 Ford Expedition. The contact stated while driving approximately 35 MPH, the vehicle stalled in the middle of the roadway. The contact was able to place the vehicle in park(P) and the contact was unable to restart the vehicle. The contact stated no warning light was illuminated. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the fuel pump needed to be replaced. The vehicle had been repaired; however, the fuel pump failed a few years later. The manufacturer had been informed of the failure. The failure mileage was approximately 204,000.

EVERY TIME I FUEL UP THE GAS FUMES FILL THE INSIDE OF THE VEHICLE AND THE SMELL IS SO STRONG THAT WE HAVE TO TURN OFF OUR CELL PHONES IN FEAR OF IGNITION

THE VEHICLE WOULD NOT START. AFTER DIAGNOSIS WE FOUND THE FUEL PUMP WHICH IN LOCATED INSIDE THE FUEL TANK HAD BURNED AND MELTED AT THE WIRE CONNECTORS. HAD THE FUEL BEEN LOWER AND THE WIRES EXPOSED THE FUMES WOULD HAVE EXPLODED. THIS IS A VERY DANGEROUS AND A RECALL SHOULD BE ISSUED BEFORE SOMEONE DIES FROM A FIRE. THE FUEL TANK IS ALSO LOCATED DIRECTLY UNDER THE LEFT SIDE SEATS.

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH THE VEHICLE STALLED. THE CONTACT STATED THAT AN UNKNOWN WARNING LIGHT ILLUMINATED AFTER THE FAILURE WAS EXPERIENCED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS INFORMED THAT THERE WAS A FUEL LEAK AND THAT THE FUEL SYSTEM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/10/17*LJ *CN

I LEFT TO GO GROCERY SHOPPING AROUND NOON THIS MARCH. ABOUT 15 MIN. INTO MY DRIVE GOING UP A HILL ON A HIGHWAY AND RIGHT AFTER PASSING A CAR THAT WAS DOING ABOUT 50 IN A 70 MPH ZONE, MY CAR JUST DIED WHILE TOPPING THE HILL. I HAD NO POWER STEERING, AND NO BREAKS. THANKFULLY I HAVE HAD CAR WITH OUT POWER STEERING AND KNEW IT WAS GOING TO BE TOUGH TO GET IT ON THE SHOULDER BEFORE BEING HIT BY THE SEMI THAT WAS BEHIND ME. IT WOULD NOT START OR DO ANYTHING AFTER THAT SO I POPPED THE HOOD TO CHECK MY FUSES. AND FOUND OUT IT WAS THE FUEL PUMP FUSE. I HAD OVER A QUARTER TANK OF GAS LEFT AND NO WARNING AS TO ANY PROBLEM WITH MY CAR. I CHECK ALL MY FLUIDS ON THE REGULAR AND HAVE OILS CHANGED WHEN NEEDED. WHEN THE FUEL TANK WAS PULLED ALL THE WIRES ON THE PUMP WERE MELTED. LUCKY IT DUDNT CATCH FIRE, AND THE PART TO REPLACE THIS IS RIDICULOUSLY EXPENSIVE.

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE VEHICLE. THE CONTACT WAS ABLE TO MANUALLY MOVE THE VEHICLE FORWARD AND NOTICED THAT THERE WAS A FUEL LEAK UNDER THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V0570000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS NOT ABLE TO START. THE FAILURE OCCURRED CONSTANTLY. AN INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND DISCOVERED THAT WIRES CONNECTED TO FUEL PUMP HAD MELTED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

I PURCHASED A 2007 EXPEDITION A COUPLE OF YEARS AGO WITH 67000 MILES. I'VE BEEN HAVING SEVERAL ISSUES WITH IT BUT I FIGURED IT WAS JUST BECAUSE IT WAS A USED VEHICLE. I MAINTAIN MY CAR VERY WELL GETTING ALL OF THE SERVICE IT NEEDS DONE. ON 4/12/15 I WAS IN THE CAR WITH MY TWO DAUGHTERS AND IT JUST STOPPED IN THE MIDDLE OF THE ROAD WITHOUT WARNING. THIS WAS AN EXTREMELY DANGEROUS SITUATION AND WE ALL WE VERY AFRAID. LUCKILY THE CAR BEHIND US WAS NOT TOO CLOSE AND WAS ABLE TO PREVENT A VERY SERIOUS ACCIDENT. I AM BEING TOLD THAT THE PROBLEM IS RELATED TO THE FUEL PUMP. I FILED A COMPLAINT WITH FORD ON 4/15/15. ALL I WAS GIVEN WAS AN APOLOGY AND TOLD THAT THERE WAS NOTHING THAT THEY COULD DO AT THIS TIME. LITTLE DID I KNOW THAT THERE WOULD BE A MAJOR RECALL JUST YESTERDAY, 4/29, FOR THE SAME ISSUE WITH THEIR NEWER VEHICLES. I ALSO SEE AN OUTSTANDING NUMBER OF COMPLAINTS ABOUT THIS WITH THE SAME VERSION OF MY 2007 VEHICLE. I GUESS THAT FORD IS WAITING FOR SOMEONE TO DIE BEFORE THEY RECALL THIS ISSUE. I AM EXTREMELY UPSET ABOUT THIS AND WILL NOT STOP OVER TURNING OPTIONS UNTIL FORD DOES SOMETHING TO FIT MY VEHICLE. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 114,000. UPDATED 10/23/14*CN UPDATED 4/13/2015 *JS

FUEL PUMP ARCED INTERNALLY INSIDE THE FUEL TANK CONNECTOR SHOWS SIGNS OF OPEN SPARK. *TR

I WAS DRIVING HOME FROM WORK AND MY FORD EXPEDITION STARTED HESITATING. I WAS DRIVING ON WINDING WEST VIRGINIA ROAD AT THE TIME. VEHICLE STALLED OUT AFTER HESITATIONS. I WAS ABLE TO RESTART AND BRING THE VEHICLE BACK TO SPEED. IT HESITATED SEVERAL MORE TIMES. IN TOWN WHEN STARTING FROM A STOP IT STALLED OUT TWICE MORE. STALLING OCCURRED AS I PRESSED ON THE GAS PEDAL. I BROUGHT IT IN TO THE DEALER. THEY CHANGED THE IGNITION COILS. AS I PULLED OUT OF THE DEALER IT STALLED OUT AGAIN. I WAS IN THE MIDDLE OF THE INTERSECTION WHEN THIS OCCURRED AND WAS VERY LUCKY THAT THIS DID NOT CAUSE AN ACCIDENT. I BROUGHT IT BACK TO THE DEALER. THEY HAD TO CHANGE OUT THE FUEL PUMP. THE SIDE THE ELECTRICAL WIRES ON THE PUMP HAD MELTED AND WERE MAKING INTERMITTENT CONTACT CAUSING THE HESITATION AND STALLING. THIS COULD HAVE VERY EASILY CAUSED AN ACCIDENT. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE LIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL PUMP ASSEMBLY WIRES WERE BURNED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

BACKING OUT OF MY DRIVEWAY, THE TRUCK DIED AND WOULD NOT RESTART. I HAD IT TOWED TO MY MECHANIC AND WAS TOLD THE FUEL PUMP WAS BAD. WHEN HE REMOVED THE PUMP FROM THE GAS TANK, MY MECHANIC NOTICED THE ELECTRICAL WIRES HAD BURNED UP. HE STATED THAT HE WAS SURPRISED IT DIDN'T START A FIRE OR EXPLODE. I CANNOT FIND ANOTHER FUEL PUMP ANYWHERE. FORD SAYS THEY DON'T KNOW WHEN ANY WILL BE AVAILABLE, MAYBE NOVEMBER. I AM STUCK MAKING PAYMENTS AND KEEPING INSURANCE ON A VEHICLE THAT MAY NEVER RUN AGAIN. *TR

TRUCK TURNED ON FINE IN THE MORNING. I WENT TO RUN AN ERRAND CAME BACK AND GAUGE SAID 50 MILES TO EMPTY AND FIGURED I WOULD GAS UP LATER. WE WERE ABOUT TO GO TO DINNER AND THE TRUCK WOULDN'T TURN ON. MECHANIC HAS SAID IT IS THE FUEL PUMP. FOR A WEEK WE CAN NOT LOCATE A FUEL PUMP. WE CONTACTED FORD CORPORATE AND ALL THEY CAN SAY IS "GO PAY $401 FOR A NEW ONE AND THEN WE CAN SEE WHAT WE CAN DO TO EXPEDITE". YET DEALER SAYS THEY HAVE A BACK ORDER AND DO NOT KNOW IF ITS GOING TO BE LATE AUGUST OR EARLY SEPTEMBER BEFORE PART IS EVEN AVAILABLE. NOW WE ARE SITTING AND PAYING FOR A VEHICLE WE CAN NOT DRIVE! LIKE SPARK PLUGS WERE A BIG ENOUGH PROBLEM! *TR

WHILE DRIVING MY 2007 FORD EXPEDITION EL LIMITED HOME FROM A DENTIST APPOINTMENT WITH MY FOUR CHILDREN, MY SUV SUDDENLY STOPPED WITH NO WARNING. I TRIED SEVERAL TIMES TO RESTART VEHICLE WITH NO SUCCESS, IT JUST WOULDN'T TURN OVER. I HAD SUV TOWED TO A LOCAL REPAIR SHOP TO DETERMINE WHAT THE PROBLEM WAS. I WAS TOLD THE FUEL PUMP WAS SHORTED AND HAD ELECTRICALLY BURNED INSIDE MY FUEL TANK. THIS REALLY WORRIED ME SINCE FIRE AND GAS DO NOT MIX VERY WELL! ALL I COULD THINK IS IF 28 GALLONS OF FUEL WERE TO IGNITE, IT WOULD SEEM TO ME THAT THIS IS SERIOUS ISSUE. TRIED TO GET MY SUV REPAIRED AND WAS TOLD PART WAS ON BACK ORDER TILL SEPTEMBER OR OCTOBER. THIS TELLS ME THAT THERE MUST BE A SERIOUS ISSUE WITH THIS PART. THIS IS MY ONLY VEHICLE AT THAT. READ MULTIPLE STORIES OF CONSUMERS WITH ISSUES ALL MOST EXACTLY LIKE MINE. I AM A CONCERNED CONSUMER AND PARENT, AND DO NOT WANT SOMETHING UNFORTUNATE TO HAPPEN DO TO A FAULTY PART. *TR

THE FUEL PUMP BURNED UP. WE HAVE BEEN WAITING FOR ALMOST A MONTH NOW FOR A REPLACEMENT. THE WORD ON THE INTERNET IS THAT FORD IS NOT EVEN MANUFACUTRING THE PART NOW BECAUSE THERE IS A PROBLEM WITH IT. *TR

OUR FAMILY DROVE OUR EXPEDITION EL TO HILTON HEAD ISLAND, SC. AFTER STOPPING TO RENT SOME BIKES WE WENT TO START OUR VEHICLE AND IT WOULD NOT START. AFTER HAVING IT TOWED TO A LOCAL SHOP WE WERE TOLD THAT OUR FUEL PUMP WAS BURNED UP AND THAT THEY WOULD ORDER A NEW PUMP. THE NEXT DAY THEY CALLED BACK TO INFORM US THAT THERE ARE NO FUEL PUMP'S AVAILABLE FOR THE EXPEDITION EL 131" WHEEL BASE AND THEY HAVE NO IDEA WHEN THEY WILL BE AVAILABLE AND FORD WOULD NOT GIVE THEM ANY INFORMATION. WE CONTACTED FORD AND THEY WOULD NOT HELP US UNLESS WE TRANSFERRED THE VEHICLE TO A FORD DEALERSHIP. WE DID THAT AND THE FORD DEALERSHIP TOLD US THE EXACT SAME THING. AFTER TRYING ALL WEEK TO FIND A FUEL PUMP OR TRY TO USE THE SHORTER VERSION THERE WAS NO WAY TO FIND ONE. WE ENDED UP HAVING TO RENT A CAR AND DRIVE IT BACK 1000 MILES TO MICHIGAN. WHEN WE GOT BACK TO MICHIGAN AND CONTACTED FORD THEY ONCE AGAIN SAID IT IS NOT THEIR FAULT, THE CAR IS NOT UNDER WARRANTLY AND SORRY FOR THE INCONVENIENCE BUT THEY OWE US NOTHING AND THEY CAN'T HELP US. WHEN I ASKED WHEN THERE WOULD BE FUEL PUMPS AVAILABLE THEY NEVER RESPONDED. I LOCATED A USED FUEL PUMP IN CANADA AND SHIPPED IT TO THE FORD DEALERSHIP. I THEN FLEW BACK TO HILTON HEAD AND DROVE IT BACK. THE FIRST TIME WE STOPPED THE CAR TO GET SOMETHING TO EAT THE CAR WOULD NOT START. I FINALLY GOT IT STARTED AND NEVER SHUT THE CAR OFF AGAIN FROM SC TO MICHIGAN - EVEN WHILE PUMPING GAS AND NEVER LET THE TANK GET BEOW 1/2 A TANK. THE CAR NOW JERKS AND THE FUEL PUMP IS ABOUT TO GO AGAIN. EVERY TIME I GET IN THE CAR I AM AFRAID IT IS JUST GOING TO STOP WORKING AND I WILL GET IN AN ACCIDENT. SO FAR IT HAS COST US OVER $2000.00 TO JUST GET THE CAR BACK HOME AFTER ALL THE EXTRA COSTS AND FORD WILL NOT TELL US ANYTHING OR WHEN ANY WILL BE AVAILABLE. THEY FURTHERMORE SAID THEY WORK CLOSELY WITH NHTSA AND THERE ARE NO ISSUES WITH THIS PART. *TR

THIS IS MY WIFE'S VEHICLE AND SHE WAS TAKING MY KIDS AND A FEW FROM THE NEIGHBORHOOD AS WELL AS MY DISABLED FATHER TO SONIC TO GET SOME ICECREAM. I WAS AWAY FOR A BASEBALL TOURNAMENT WITH MY 9 YR OLD AND RECEIVED A CALL THAT THE CAR WOULD NOT START. I HAD TO LEAVE AND MISS MY SONS GAME TO MAKE SURE MY WIFE WAS OK. WELL AFTER TRYING EVERYTHING I COULD AND STILL COULD NOT GET IT STARTED I HAD IT TOWED TO A GARAGE. THEY DROPPED THE TANK AND FOUND THAT THE CONNECTORS ON THE PUMP WERE MELTED AND STATED THIS COULD HAVE CAUSED A FIRE. NOW I WAS TOLD BY A FORD DEALER THAT THE WERE REMAKING THE PUMPS AS THEY KNEW OF THIS ISSUE. SO IF YOU KNOW OF THIS ISSUE AND DON'T ADVISE THE PUBLIC I FEEL THEY ARE LIABLE FOR ANY DAMAGE OR CLAIMS THAT THIS ISSUE MAY CAUSE. THE WORST PART IS WHEN I TRIED TO GET A NEW FUEL PUMP FOR THIS I WAS TOLD THEY WERE ON BACK ORDER AND WOULD NOT BE AVAILABLE UNTIL AUG 5 2013. SO THAT IS 2 MONTHS WITHOUT A SECOND CAR, AND MAKES IT VERY HARD TO MAKE IT TO WORK ONTIME. FORD THEN STATED THAT I DOSE NOT SHOW THAT I ORDERED A PART AND THEY COULD NOT HELP UNLESS I ORDERED THE PART AND THEN THEY WOULD SEE ABOUT THE PROBLEM. NOW A RECALL SHOULD BE LOOKED INTO FOR THIS AS MELTED WIRES IN A SECURED GASOLINE TANK. THAT SOUNDS MORE LIKE AND IED WAITING TO HAPPEN. I WOULD APPRECIATE YOU LOOKING INTO THIS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS DRIVING MY 2007 FORD EXPEDITION EL ON THE HIGHWAY AND IT STARTED SPUTTERING. AS I STARTED TO CHANGE LANES TO EXIT THE FREEWAY I LOST ALL POWER. LUCKILY RIGHT AT THE END OF THE FREEWAY EXIT RAMP WAS A SHOPPING PLAZA. I COASTED INTO THE PLAZA THEN MY HUSBAND, 3 KIDS AND 2 STRANGERS PUSHED ME SAFELY INTO A PARKING LOT. I HAD THE CAR TOWED TO MY LOCAL FORD DEALER ON 6-10-13. THE DIAGNOSIS WAS I NEEDED A NEW FUEL PUMP. AFTER SEVERAL DAYS OF TELLING ME IT WAS COMING. THE DEALERSHIP CONFESSED THAT THE PART WAS ON NATIONAL BACK ORDER AND EXPECTED DELIVERY WAS SOME TIME AFTER AUGUST 4TH 2013. MY WARRANTY WILL ONLY COVER 8 DAYS OF A RENTAL. MY LOCAL DEALER WILL NOT GIVE ME A CAR NOR WITH FORD CORPORATE. MY DEALER ALSO MENTIONED THAT OTHER MODEL FORDS HAVE FUEL PUMPS ON BACKORDER LIKE THE TAURUS AND EXPLORER. I AM WONDERING IF THIS IS DESIGN FLAW IN GENERAL WITH THE FORD FUEL PUMPS AND THEY ARE TRYING TO KEEP IT FROM GOING TO A RECALL. ONE POST I SAW THE GUY SAID HIS DEALER TOLD HIM THERE WERE 1286.00 EXPEDITION EL FUEL PUMPS ON BACK ORDER. THIS IS NOT RIGHT. I WILL BE WITHOUT A CAR FOR 56 DAYS. OF THOSE 56 I CAN ONLY GET A CAR FOR 8. WHAT AM I SUPPOSED TO DO? FORD NEEDS TO FIX THIS FOR FREE AS WELL AS GIVE EVERYONE A RENTAL UNTIL THEIR CAR IS FIXED. *TR

TL* THE CONTACT OWNS A 2007 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE FAILURE WAS CONTRIBUTED TO A FAULTY FUEL PUMP. A REPAIR WAS NOT PERFORMED DUE TO THE PART BEING ON A MASSIVE BACK ORDER. THE EXPECTED DATE FOR THE PART WAS AUGUST OF 2013. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,500.