2019 Ford Expedition Air Bags & Restraints Problems

Had a passenger in my vehicle and the seatbelt would open/work. I took my vehicle to Confidence Ford in Norman,OK and was told the second row passenger seat lower retractor assembly needs to be replaced and it was not covered by the recall/warranty.

The contact owns a 2019 Ford Expedition. The contact stated that while driving 50 MPH, the contact heard a loud bang noise coming from the left driver's side, and afterwards her seat belt retracted independently, causing the contact to have bruising to her left collarbone. There was an unknown odor present during the failure. The contact stated that the seat belt performed as if the vehicle were involved in an impact; however, there was no impact. An Independent mechanic was contacted. The vehicle was not taken to an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate mileage was 93,672.

I have a recall for my seatbelt that my local Ford dealership still has been completed. I've been waiting for months and they tell me the parts aren't available yet. I researched these parts online and they show that they are indeed available for my 2019 Ford Expedition limited MAX. I'm leaving for a 4,000 mile vacation on 2/19/2026 and would like this RECALL taken care of before I leave [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Expedition. The contact stated that after parking the vehicle and with the engine idling, the front passenger side seat belt pretensioner erroneously deployed, causing the passenger to be forcefully retracted into the seat. During the incident, an explosion had occurred, and smoke filled the cabin of the vehicle. The contact sustained an injured neck during the seat belt deployment. No medical treatment was required. After the incident, the air bag warning light had remained illuminated. The cause of the failure was not determined. The contact indicated that the failure had previously occurred on the front driver's side seat belt, also. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 25V197000(SEAT BELTS). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 135,000.

I was driving and the seatbelt exploded. Started smelling like it was burning super loud explosion It’s a good thing I didn't crash and hit somebody . I’ve never had anything like that in my life happen before.

Yesterday, while I was driving to pick up my kids from school, my 2019 Ford Expedition, the driver’s side seatbelt literally exploded — it went off like it would in a crash (but there was no crash). I was driving when it exploded and tightened so tight on me. Now the seatbelt doesn’t work at all. It was terrifying, so loud and painful. This is part of a known recall issue. When the dealership had my car back in May to replace my cam phasers, they told me the seatbelt recall parts weren’t available yet. Fast forward to now — the seatbelt has gone off, the vehicle can’t be driven safely, and Ford (both the local dealership and customer service) is saying there’s nothing they can do for me right now. The dealership told me I would have to pay to have it towed and pay for a rental. Also, they aren’t sure how fast they can get parts or diagnose it. I’m honestly at a loss. This is a safety recall, and I can’t use my car because of it. I literally just paid $2400 in may for my cam phasers and now this.

The contact owns a 2019 Ford Expedition. The contact stated that while driving at approximately 35 MPH with the driver's seat belt fastened, she observed a loud explosion inside the vehicle, and then she felt what she thought was an impact to her chest, and the wind was knocked out of her as she began gasping for air. The contact stated that she believed she had been shot. The contact added that she steered the vehicle to the side of the road and where she observed that the driver's seat belt did not extend or retract, and the air bag warning light was illuminated. The contact stated that after 20 minutes, she observed a swollen imprint of the seat belt, which eventually scabbed over. 911 was called, but Medical attention was not needed. The contact stated that she continues to drive the vehicle, but had to buckle the seat belt behind her while driving so that the notification chimes do not go off continuously while driving. The vehicle was taken to a dealer, where it was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 135,000.

Seatbelt pretensioner inadvertently exploded while driving the vehicle and locked the seatbelt

The contact owns a 2019 Ford Expedition Max. The contact stated that after the wife started the vehicle and while the gear shifter was in the parked position, the front driver's side seatbelt pretensioner erroneously deployed. During the incident, the wife sustained a left shoulder abrasion, which required medical treatment. The vehicle was taken to the local dealer, but the cause of the failure was not yet determined. The contact was informed that the VIN was included in the NHTSA Campaign Number: 24V099000(SEAT BELTS). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 90,000.

On [XXX], the seatbelt pretensioner on my 2019 Ford Expedition MAX Platinum suddenly discharged without warning while the vehicle was stationary. It emitted a loud noise, caused the seatbelt to lock, and released a strong burning smell, consistent with prior reports linked to recall 24V099 / 25V197000. I purchased this vehicle used on [XXX] from Taverna Infiniti of North Miami (FL). At the time of sale, the dealership: •Did not disclose any active recalls •Provided an inspection form stating the seatbelt and warning systems were “OK” •Sold the vehicle with an illuminated airbag (SRS) warning light •Delivered the vehicle with a non-functional driver-side tail light Four days later ([XXX]), the dealer sent me a Carfax report showing the vehicle had an active NHTSA safety recall (24V099), issued in February 2024, with a known remedy available. The dealership knowingly sold a vehicle with an unrepaired safety defect, and the defect has now resulted in an actual pretensioner discharge — which could pose a fire risk and compromised occupant protection. I am currently working to have the vehicle serviced at a Ford-authorized dealer. I am reporting this event to document: •The failure of the seatbelt pretensioner •The dealer’s noncompliance with safety disclosure obligations •The risk posed to other consumers INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Expedition. The contact stated that when the vehicle started, the driver's side front seat belt retractor fractured. The contact noticed an extremely loud pop and a burning odor. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated the vehicle was taken to the dealer in May 2025, prior to the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V099000 (Seat Belts); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and a case was filed. The failure mileage was 73,065. Parts distribution disconnect.

the catch mechanism in passenger middle row and driver middle row are not working you cannot wear a seat belt currently as the latch will not catch my children sit in these seats and its unacceptable for such a mandatory safety feature not to be covered by ford in 55 years i have not scene a malfunction on a seatbelt receptor Ford needs to be alerted they have a problem and start a recall and fix my vehicle ASAP for 100% safety issues!

The contact owns a 2019 Ford Expedition. The contact received notice of NHTSA Campaign Number: 25V197000 (Seat Belt). The contact stated that while driving at 45 MPH, she observed a noise resembling a gunshot, and the driver's seat belt tightened to the point where she could not breathe. The contact stated that while in shock, she eventually depressed the driver's seatbelt release button and then released herself. The contact stated that when the seat belt retracted, the belt cut on her neck and put a hole in the side of the seat. The contact stated that her grandchildren were passengers at the time of the failure, and they were all terrified. Medical attention was not needed. A police report was filed. The vehicle was taken to a dealer where she was advised that parts were not yet available. The manufacturer was notified of the failure. The failure mileage was approximately 59,000.

The contact owns a 2019 Ford Expedition. The contact stated that while the [XXX] son was seated in the rear driver's side middle row seat, the seat belt buckle had malfunctioned and did not unlatch. While attempting to release the child, the seat belt straps continued to retract and tighten, causing distress to the child. The contact retrieved a knife and had to cut the seat belt straps to free the child. During the incident, the child sustained bruising to the abdomen. The medical treatment was required. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 56,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ford Expedition. The contact stated that the second-row rear passenger’s side seat belt failed to operate as needed. The contact had taken the vehicle to a dealer and the failure was confirmed; however, the part needed to repair the seat belt was on backorder. The contact was provided an estimate even though the part to repair the vehicle was unavailable. The contact stated that the vehicle was previous repaired under NHTSA Campaign Number: 24V099000 (Seat Belts); which the contact linked to the current seat belt failure. The manufacturer was notified of the failure and provided the contact with the information provided by the dealer. The contact was then referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 43,400.

My husband was driving and I was in the passenger seat we were driving slow because we were coming to a stop at a red light. All of a sudden we hear a loud sound like a shotgun went off in the car. It felt like something hit my chest hard and like a puff of air. My seat belt all of a sudden was squeezing me. Then it smelled like gun powder. My husband and I were stunned and couldn't understand what had just happened. He thought someone shot at us or something exploded under the car. I was in so much pain I unlocked the seatbelt and I opened my door in the middle of all the traffic stopped and I got out. I felt like I was going to faint. My husband was asking if I was bleeding anywhere. I was looking and saying no but I couldn't understand what just happened. I starting crying and got in the back seat. My husband asked if I wanted to go to the hospital and I said and tell them what! They will think I am crazy. Went to my daughters crying the whole way. She googled and ended up finding a problem with the seat belts. I then started looking as well and came across this man that was on a Ford forum and explained the exact same thing happened to him and his wife. I am so glad we were not going any faster because I don't know how we would have not had an accident. I am now scared of my car and using seatbelts. I called the dealer today and I have an appointment for Monday to get it all looked at. Very disturbing on so many levels.

The contact owns a 2019 Ford Expedition. The contact stated while driving 60 MPH, the vehicle made an explosive sound, and the seat belt retracted significantly. Additionally, the contact noticed that there was light smoke between the driver's side door and the driver's side seat. The contact drove to the residence, where the contact inspected the vehicle, but could not determine the cause of the failure. The vehicle was taken to the dealer, where the cause of the failure could not be determined; however, the dealer replaced the front driver's side seat belt assembly. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 74,000.

While parking my car in my driveway as I turned the car off I heard a loud explosion in the car. There was some smoke coming out of the passenger side seatbelt area of the frame. I could smile gunpowder. The interior trim piece around the seat belt had come loose. There was a warning sign that had come on that day and I was going to check it out this weekend. I had the dealership come and get the car to check it out. I looked at an article from you that this has happened before and I think it was the seatbelt pretensior. Thanks

ON 9.5.24, THE DRIVER PASSENGER SEATBELT RETRACTOR PRETENSIONERS DEPLOYED INADVERTENTLY WHILE I WAS DRIVING 15 MPH IN MY RESIDENTAIL HOME STREET. ON 9.6.24 I TOOK THE CAR INTO GAUDING FORD IN LAS VEGAS NV. THEY STATED THE PARTS ARE BACK ORDERED AND THEY CANNOT FIX IT. THEY STATED THEY CAN'T GET THE PARTS AND HAD NO IDEA HOW LONG IT WOULD BE TO GET THE PARTS. IN THE MEANTIME, THE CAR IS UNSAFE TO DRIVE AND I WAS TOLD THEY WOULD NOT RELEASE THE CAR BACK TO ME UNLESS I SIGNED A WAIVER STATING I KNOW IT IS UNSAFE TO DRIVE. THE DEALERSHIP STATED THEY COULD NOT PROVIDE ME WITH A LOANER CAR, AND LOANER CARS ARE NOT COVERED WHEN THERE IS A RECALL.

***SEE CURRENT NHTS Report: 24V-099 AND MANUFACTURER RECALL: 24S06*** Airbag light illuminated. Scanned for SRS codes found: RCM- Restraint Control Module (B007E-13). Driver Seatbelt Pretensioner C Deployment Control - Circuit Open