1999 Ford Explorer Complaint Log

THROTTLE HAS GOTTEN HARDER AND HARDER TO PRESS DOWN. IT FEELS LIKE A BRICK UNTIL STEPPING DOWN ON IT TO GO, THEN IT MAKES VEHICLE GO FASTER THAN INTENEDED. DEALER STATED THAT THROTTLE BODY NEEDED TO BE REPLACED DUE TO A MALFUNCTION.*AK *JB

VEHICLE STALLS WITHOUT PRIOR NOTICE, AND GAS PEDAL GETS STUCK. DEALERSHIP IS AWARE OF PROBLEMS. *AK

THE FRONT TIRE BLEW OUT CAUSING ME TO LOSE CONTROL, THEN BOTH REAR TIRES BLEW. THIS SEEMS PRETTY EXTREME FOR TIRES THAT HAD VERY LITTLE TREAD WEAR TO OUT AND NOT PERFORM AS THEY SHOULD. EVEN WITH A TRAILER ATTACHED, THE EXPLORER ROLLED OVER AND WAS UNCONTROLLABLE. THE EXPLORER WAS EQUIPPED WITH A FORD HITCH AND THE TRAILER TOWING PACKAGE. THE WEIGHT OF THE TRAILER WAS UNDER THE WEIGHT SPECIFIED BY FORD, 4990 LBS. THIS ACCIDENT SHOULD NOT OF HAPPENED.*AK (TIRESIZE: P255R75X16)( DOT NUMBER: TIRE SIZE: P255R75X16 )

WHEN STARTING VEHICLE THE AIR BAG LIGHT WOULD TURN ON AND NOT GO OUT. CONSUMER HAS FIXED THE PROBLEM ONCE ALREADY, AND THEN AFTER DOING IT AGAIN, DEALER HAD THE SIDE AIR BAG SYSTEM REPLACED.*AK AIR BAG LIGHT ON FOR THE THIRD TIME. LOCAL DEALER REPLACED SIDE AIR BAG SYSTEM FOR 2ND TIME. *TT

VEHICLE WAS PARKED WHEN CONSUMER NOTICED BACK WINDOW HAD COMPLETLY SHATTERED OVERNIGHT.*AK *JB

WHEN GOING UP A HILL AT 55-60 MPH IN OVERDRIVE THERE IS A VIBRATION SENSATION. TOOK VEHICLE TO DEALER, AND THEY STATED IT WAS NORMAL. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

AIRBAG LIGHT KEEPS COMING ON. VEHICLE HAS BEEN TAKEN TO DEALER 5 TIMES, CANNOT REMEDY THE PROBLEM.*AK *TT

WHILE DRIVING ABOUT 20 MPHM LEFT FRONT TIRE HAD A BLOWOUT WITH NO DAMAGE TO VEHICLE, TIRE WAS REPLACED. THEN, WHILE DRIVING ABOUT 40 MPH SAME PLACE WHERE OTHER TIRE WAS ALSO HAD A BLOWOUT, SIDE OF TIRE SEPARATED, DAMAGING VEHICLE.*AK FIRESTONE WILDERNESS AT TIRE, P255/70R16, DOT VDCU19X. *SLC

THROTTLE BODY IS STICKING ON CONTINUOUSLY. . PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *AK

CONSUMER HEARD NOISE FROM THE LEFT FRONT TIRE, VEHICLE WAS TAKEN TO DEALER AND MECHANIC FOUND TREAD SEPARATION, FIRESTONE OFFERED DISCOUNT, HOWEVER CONSUMER REPLACED TIRES WITH A DIFFERENT BRAND, TIRE SIZE P255/70R16, DOT W2CU1PX398. *SLC

CONSUMER COULD HEAR A NOISE ON LEFT FRONT FIRESTONE WILDERNESS AT TIRE P255/70R16, TECHNICIAN FOUND TREAD SEPARATION AND OFFERED 4 NEW TIRES AT 50% CHARGE, HOWEVER CONSUMER HAD THEM REPLACED ELSEWHERE WITH A DIFFERENT BRAND, DOT# W2CU1PX398. *SLC

INTERMITTENTLY REAR SHOULDER BELT WOULD GRADUALLY TIGHTEN DOWN ON OCCUPANT WHILE DRIVING. HAS TO UNLATCH BUCKLE TO UNTIGTHEN SHOULDER BELT. TAKEN TO DEALER SHOP, AND INFORMED THAT THEY COULD NOT FIND ANYTHING WRONG OR DULICATE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS PROBELM. *AK

REPORTS OF EARLY BRAKE REPALCEMENT (BETWEEN 15 & 25,000 MI) HAVE BEEN MADE TO ME, INCLUDING THOSE BY THE DEALER'S SERVICE CONSULTANT. DUE TO FORD'S POOR RECORD WITH THE TIRE RECALL NOTICE, I AM CONVINCE THAT INADEQUATE BRAKE PADS ARE INSTALLED DURING MANFUFACTURING TO SAVE MONEY. THUS PREMATURE WEAR & FAILURE RESULTS. I AM SENDING FORD A LETTER REQUESTING REIMBURSEMENT FOR A NON-WARRANTEABLE ITEM. *AK

THE EXPLORER MAKES A RATTLING/MARBLING NOISE COMING FROM THE BOTTOM OF THE ENGINE. JOE COTTON FORD INFORMED ME THAT FORD MOTOR CO. STATES THAT THE WAY TO DEAL WITH THIS PROBLEM IS TO REMOVE THE CARBON IN THE ENGINE AND DRIVE THE VEHICLE WITH REPEATED CYCLES OF RUNNING THE ENGINE OVER 3,000RPM'S. REPEATED TREATMENT OF THE ENGINE WITH CARBON CLEANERS BY THE FORD DEALER AND DRIVING THE AUTO OVER 3,000RPMS HAS NOT ELIMINATED THE PROBLEM. IN FACT THE RATTLING IS GETTING LOUDER. I HAVE CHECKED THE NHTSA WEB SITE AND HAVE FOUND MANY OTHER COMPLAINTS BY OTHER 1999 FORD EXPLORER OWNERS ON THE SAME ISSUE. THIS PROBLEM SEEMS TO BE A SYSTEMIC PROBLEM WITH THIS VEHICLE AND ENGINE. FORD REFUSES TO FIX THE PROBLEM.*AK

ORIGINAL EQUIPMENT, FIRESTONE WILDERNESS AT TIRES, P225/75R16 SIZE DOT#: VNHL. LEFT FRONT TIRE BLEWOUT AT HIGHWAY SPEEDS OF 65MPH, CAUSING VEHICLE TO SWERVE OFF ROAD. LEFT REAR TIRE BLEWOUT, CAUSING VEHICLE TO FLIP FOUR TIMES, RESULTING IN 2 PEOPLE RECEIVING MINOR INJURIES. VEHICLE WAS TOTALLED.*AK *SLC

CONSUMER STATES VEHICLE STALLS. *JB

VEHICLE INVOLVED IN A SIDE/REAR COLLISION, INCLUDING A ROLLOVER, AND BOTH AIR BAGS DID NOT DEPLOY. SPEED/IMPCAT WAS NOT DETERINED. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK

GAS PEDAL STICKS INTERMITTENTLY. FORCING PEDAL CAUSES VEHICLE TO SURGE.*AK

TIRES BEGAN TO VIBRATE SUDDENLY AT 65 MPH ONE DAY. NO VISUAL PROBLEMS, BUT THE BALANCE MACHINE CHECKED OK. PROBLEMS PERSISTED. BOUGHT OTHER TIRES AND WANT PAYMENT FOR THE COST.*AK (DOT NUMBER: WZHL TIRESIZE: 235/75/R1R)

AUTOMATIC TRANSMISSION IS SLIPPING IN ANY GEAR. IT DOESN'T SHIFT GEARS CORRECTLY WHEN ACCELERATING. TRANSMISSION ONLY SHIFTS CORRECTLY INTO 1ST GEAR, AND DOUBLE SHIFTS INTO 2ND AND 3RD GEARS AFTER LETTING OFF GAS. TRANSMISSION SHIFTS SOMETIMES FROM HIGH TO LOW, CAUSING VEHICLE TO PULL. OVERDRIVE LIGHT INTERMITTENTLY WOULD GO ON AND OFF. WAS REPAIRED AT DEALER. ON 1-18-2001. DEALER REPLACED MULTIPLE PARTS IN TRANSMISSION 02-15-2001, TRANSMISSION LOCKED UP AND WOULDN'T MOVE.TORQUE CONVERTER AND PUMP WITH HOUSING WERE REPLACED. ON 6-29-2001, TRANSMISSION WAS STILL PULLING. DEALER REPLACED A STUCK EVR VALVE AND REPLACED IT. *AK FRONT AND REAR ROTORS WARPED, DEALER REPLACED, ABS LIGHT ILLUMIANTED, DEALER REPLACED REAR SPEED SENSOR, BRAKES ARE NOISY. PASSENGER WINDOW SHAKES, DEALER LUBED TRACKS. MOTOR MAKES RATTLING NOISE WHEN BEING DRIVEN STEADILY. STEERING GETS STIFF AND MAKES A WHINING NOISE. AIR CONIDTIONER WAS REPAIRED. GOODYEAR TIRE BLEWOUT, THIS TIRE WAS A REPLACEMENT FOR FIRESTONE RECALL 00T005. *SLC

IT ADMITS NOISE FROM FRONT RIGHT WHEEL BETWEEN 0-30 MPH. HAS NOT CONTACTED DEALER YET. *AK

CONSUME R WAS TRAVELING ABOUT 65MPH ON HIGHWAY AND VEHICLE STARTED SPEEDING UP TO 75/TO 80MPH . HE REACHED OVER AND PULLED ACCELLERATOR PAD TO STOP VEHICLE. DEALERSHIP WAS AWARE OF PROBLEM.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

VEHICLE PUCHASED 10/27/99, AFTER VEHICLE WAS TAKEN TO ANOTHER DEALERSHIP TO CHECK A NOISE, OWNER WAS INFORMED THAT ALL FOUR TIRES WERE INCLUDED IN RECALL 00T-005, TIRES HAVE BEEN REPLACED. *CJ

DEALER REFUSED TO REPAIR VEHICLE AFTER DEFECTIVE REMAUFACTURED ENGINE INSTALLED. *AK

THIS EXPLORER IS EQUIPPED WITH AWD SYSTEM. DURING THE INCIDENT THE VEHICLE SPUN OUT ON ICE BUT THE 4WD DID NOT ENGAGE, SO THE FRONT WHEELS HAD NO TRUCTION. DUE TO THIS I COULD NOT REGAIN CONTROL BEFORE THE VEHICKLE SMASHED IN TI THE BERRIER AND FLIPPED OVER AND ROLLED 180 DEGRIES. THE VEHICLE IS A TOTAL LOSS.*AK

FIRESTONE, WILDERNESS, P235/70R16, DOT- VN, ORIGINAL EQUIPMENT WITH 23198 MILES; LEFT REAR TREAD SEPARATION IN COLD WEATHER. *AK TIRES ARE NOT PART OF RECALL. *SLC

FIRESTONE WILDERNESS AT TIRE P235/75R15 DOT W2HL1PY229 EXPERIENCED BLOWOUT, CONSUMER STATES THERE WAS A LOUD ROARING NOISE AND VEHICLE WAS VERY HARD TO STEER, TIRES WERE NOT PART OF RECALL AND CONSUMER IS REQUESTING REIMBURSEMENT, CONSUMER STATES THERE WAS PROPERTY DAMAGE. *SLC

WHILE DRIVING, CONSUMER HEARD A POPPING NOISE, SHE PULLED VEHICLE OVER AND FOUND THE RIGHT REAR TIRE HAD EXPERIENCED TREAD SEPARATION, WHICH ALSO CAUSED DAMAGE TO THE VEHICLE, CONSUMER FEELS FIRESTONE SHOULD BE RESPONSIBLE FOR THE TIRES AND DAMAGES TO VEHICLE. *SLC

WHILE SIGNALING FOR A LEFT LANE CHANGE SIGNAL DOES NOT WORK. BUT, CONSUMER CAN HEAR STATIC COMING FROM RADIO WHEN SIGNALING LEFT. *AK

I HAVE A 1999 FORD EXPLORER SPORT WITH A STEP BAR THAT HAS COMPLETELY RUSTED OF THE FIRST YEAR OF PURCHASE. AFTER THE WINTER OF 2000 THE BARS HAS BEEN RUSTING MORE AND MORE THERE IS NOTHING THAT I CAN DO AS A CONSUMER. THE DEALERSHIP WILL NOT REPLACE IT UNDER MY WARRANTY BECAUSE THEY CONSIDER THAT WEAR AND TEAR. THIS MATTER NEEDS TO BE ATTENDED TO AS A SAFETY ISSUE. STEPPING ON A RUSTY BAR THAT WILL GIVE ANY TIME SOON CAN NOT BE GOOD FOR ANYONE WITH LITTLE KIDS.*AK

WHILE MERGING VEHICLE DID NOT RESPOND TO ACCELERATION. TRAVELING ABOUT 35 MPH VEHICLE EXIBITED A SLUGGISH ACCELERATION, AND THEN A SOUND THAT RESEMBLED A STICK SHIFT NOT CHANGING GEARS. PULLED OFF ROAD, TURNED OFF VEHICLE, AND RESTARTED AND PROCEEDED HOME. DROVE TO DEALER FOLLOWING DAY, AND DEALER SAID VEHICLE WAS SAFE TO DRIVE. HAS NOT SHUT OFF, BUT ONE TIME. HOWEVER, HAS SHOWN ACCELERATION PROBLEMS. RECALLS # 00V72000/ ELECTRONIC PROBLEMS99V062001/ CRUISE CONTROL CABLE FAILURE. *AK

ON 11/24/00 I HIT A DEER GOING 45-50 MPH. MY AIR BAGS DID NOT DEPLOY AND THE DRIVER AND PASSENGER SEAT BELTS DID NOT LOCK. THE FRONT FENDER OF MY TRUCK IS CRACKED. THE LICENSE PLATE FLEW 100 HUNDRED FEET AS DID THE DEER. WINNER FORD SAID THAT THE IMPACT MAY NOT HAVE BEEN ENOUGH TO LOCK THE SEAT BELTS OR CAUSE THE AIR BAGS TO INFLATE. THIS WAS SAID WITHOUT LOOKING AT THE TRUCK. ON 11/26/00 I WAS BRINGING THE TRUCK TO WINNER FORD, THE TRUCK THEN SHUT OFF WHILE I WAS DRIVING IT. THE KEY WAS STILL IN THE IGNITION AND THE ENGINE WAS TURNING OVER AS IF IT WAS STILL ON. ON CLOSER INSPECTION IT WAS SEEN THAT YOU COULD SEE THE METAL BEHIND THE PLASTIC CASING. THERE WAS A GAP OF A 1/4 INCH OR MORE. THE TRUCK SHUT OFF 3 MORE TIMES ON MY WAY HOME. I HAVE ALREADY HAD THE ELECTRIC MODUAL CHANGED. THE FIRST TIME I WENT THEY TOLD ME IT HAD BEEN DONE, BUT IT WAS NOT. SO I HAD TO TAKE IT BACK A SECOND TIME AFTER MY WIPERS WERE MALFUNCTIONING. *AK

THERE IS A PROBLEM WITH THE SEATBELT LATCH. MY 9 YEAR OLD WAS PUTTING ON THE SEATBELT WHEN THE INTERNAL PARTS OF THE SEATBELT LATCH CAME OUT OF THE HOUSING. THE INTERNAL PARTS CAME OUT INTACT. IF I HAD BEEN IN AN ACCIDENT THE SEATBELT WOULD HAVE FAILED. THIS IS A SERIOUS SAFETY ISSUE AND FORD AND THEIR RESPECTIVE DEALERS FEEL IT ALSO IS A SERIOUS PROBLEM SINCE RATHER THAN FOCUSING ON ANYTHING ELSE, ALL THREE CALLS I RECIEVED, ONE FROM FORD MOTOR COMPANY AND TWO FROM RECOMENDED DEALERS ALL FOCUS ON THE SEATBELT. NO MENTION IS MADE OF THE OTHER PROBLEMS (UNTIL I BRING IT UP), BUT THEY WANT TO REPLACE THE SEATBELT IMMEDIATLY.*AK

I WAS DRIVING ON A HIGHWAY WHEN A CAR ATTAMPTED TO CHANGE THE LANES AND HIT MY CAR. THE OTHER CAR WAS TURNED ACROSS MY LANE AND I HIT THE CAR WITH MY FRONT RIGHT SIDE, THEN MY CAR WAS PUSHED ONTO THE CONCRETE DIVIDER AND I HIT THE DIVIDER WITH MY FRONT LEFT SIDE, ALL WHEN TRAVELING ABOUT 60 MPH. THE PASSANGER SEAT BELT DIDN'T LOCK UP, AND MY WIFE WAS THROWN ON THE DASHBOARD. I ALSO HIT THE STEARING WHEEL WITH MY HEAD, AND BECAUSE I WEAR GLASSES I HAVE SOME FACIAL INJURIES. AT THE WHOLE TIME WHEN THE ACCIDEND OCCURED, NONE OF THE AIR BAGS HAD DEPLOYED.*AK

COMING TO STOP , PULLING INTO PARKING SPACE, AND ABOUT TO APPLY BRAKES WHEN VEHICLE ACCELERATED/ SURGED FOWARD AT A HIGH RATE SPEED, CAUSING VEHICLE TO GO OVER CONCRETE PORCH ,KNOCKED OVER 6*6 POLE, AND HIT WALL OF RESTAURANT. DURING ACCELERATION CONSUMER SLAMMED ON BRAKES, BUT VEHICLE WOULD NOT STOP UNTIL 5-6 FEET LATER.*AK FIRESTONE WILDERNESS AT TIRES CAUSED TRAUBLE TO THE CONSUMER AND HAD TO BE REPLACED BY BF GOOD RICH TIRES. *YH

EXTENDED STOPPING DISTANCE. CONSUMER NORMALLY TRAVELED AT 55-60MPH.NHTSA RECALL 99V123000/ MANUFACTURER'S RECALL 99S16. DEALER CHECKED FOR RECALL, THIS VEHICLE WASN'T INCLUDED ALTHOUGH IT HAD SAME DEFECT. *AK

TIRE IS THE IN SPARE POSITION, ALL OTHER FIRESTONES WERE REPLACED WHEN I PURCHASED THE VEHICLE. SPARE IS FULL OF CRACKS AND WAS NEVER ON THE ROAD. IT IS NOT PART OF THE CURRENT RECALL.( DOT NUMBER: )

WHILE DRIVING, STARTED TO SLOW DOWN TO EXIT AND RIGHT REAR TIRE BLEWOUT. VEHICLE STARTED TO VIBRATE. PULLED OVER AND STOPPED TO CHECK TIRES, RIGHT REAR TIRE HAD LOST PART OFIT'S SIDEWALL AND TREAD HAD SEPARATED. REPLACED TIRE WITH A SPARE. STILL HAS ORIGINAL TIRE. FIRESTONE, WILDERNESS HT, P225/70R15 WITH 22,000 MILES.*AK *SLC

I UNDERSTAND THAT THESE TIRES WERE NOT MADE AT THE DECAUTER PLANT,HOWERER, THE TIRES ARE SPLITTING AND SEPERATING AT THE LETTERS AND JUST ABOVE THE LETTERS THEY ARE CRACKING. THE LOCAL DEALER WAS THE ONE THAT BROUGHT THIS TO MY ATTENTION. I TRIED TO CONTACT THE MANUFACTOR BUT THE ADVISED ME THAT THEY COULD NOT HELP ME BECAUSE THE TIRES ARE NOT ON THE RECALL. MY WIFE DRIVES THIS TRUCK 100 MILES ROUND TRIP DAILY TO WORK AND I AM CONCERNED FOR HER SAFETY. PLEASE HELP US FOR WE DO NOT HAVE THE MONEY TO PURCHASE NEW TIRES AND FEEL THAT WE SHOULDN'T HAVE TO. THANKS ROBERT EDWARDS. *AK (DOT NUMBER: E4 02 7477 TIRESIZE: P235-75R15)

WHILE REPLACING FIRESTONE TIRES RECALL INDEPENDENT TIRE CENTER NOTICED THREE OUT OF FOUR ALUMINUM WHEELS WERE OUT OF ROUND AND UNABLE TO BALANCE THE TIRES. DEALER / MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS OUT OF ITS WARRANTY, AND NOTHING WOULD BE DONE. PLEASE FILL FREE TO PROVIDE ANY FURTHER DETAILS. *K

PEE00 020; VEHICLE WAS IN SHOP FOR REPAIRS. MECHANIC STATED THAT ALL FOUR TIRES WERE SHOWING TREAD SEPARATION. LEFT FRONT TIRE WAS SHOWING MORE TREAD SEPARATION. ALSO, FIFTH TIRE HAD TREAD SEPARATION. THERE WAS NO INJURIES. *AK

SPEED CONTROL CABLE WAS REPLACED FOR RECALL 99V062000/ MANUFACTURER'S 99S09. AFTER VEHICLE CAME FROM DEALER ABS LIGHT CAME ON & STAYED ON. ABS LIGHT DIDN'T COME ON UNTIL SPEED CONTROL CABLE WAS REPLACED.*AK

WHILE USING MY TURN SIGNALS TURNING LEFT I NOTICED THE FLASHER ON THE DASH HAD FROZEN AND THAT SMOKE WAS POURING OUT OF THE HAZARD FLASHER BUTTON AND ALSO OUT OF THE BASE OF THE TURN SIGNAL STEM. THIS CAN BE REPEATED ALMOST EVERY TIME I USE THE LEFT TURN SIGNAL. THE DEALSHIP WILL BE LOOKING AT IT ON 10/27/2000.*AK (DOT NUMBER: VDHL)

CONSUMER REPLACED FIRESTONE WILDERNESS AT TIRES (P235/75R15) DOT# W2HL DUE TO SAFETY CONCERNS REGARDING THE TIRES, CONSUMER IS REQUESTING REIMBURSEMENT. *SLC

WHEN I BOUGHT MY EXPLORER, THE MARBLE NOISE WAS THERE. DEALER DID NOT FIX IT, I TOOK IT TO ANOTHER DEALER, WHERE I HAVE HAD TWO ENGINES PUT IN IT FOR THIS MARBLE NOISE. THE THIRD ENGINE NOW IS MAKING THE SAME MARBLE/ DIESEL NOISE. THEY TELL ME THAT I HAVE TO LIVE WITH IT. I ALSO ONLY GET 9 MILES TO THE GALLON ON THE HWY, AND 2 1/2 AROUND TOWN.*AK

THIS 99 FORD EXPLORER HAS HAD MULTIPLE PROBLEMS, AS LISTED. CONTACTED MANUFACTURER, THEY DIRECTED ME BACK TO THE DEALER. THIS IS THE MOST UNRELIABLE VEHICLE I HAVE EVER OWNED, AND IT'S ONLY 18 MONTHS OLD. *AK (TIRESIZE: P23575R15)( DOT NUMBER: TIRE SIZE: P23575R15 )

ON MONDAY OCT 16, 2000 I WAS DRIVING HOME FROM WORK ON THE FREEWAY WHEN THE RIGHT REAR TIRE BLEW OUT. I WAS IN THE FAR LEFT LANE TRAVELING APPROXIMATELY 56 MPH. WHEN I HEARD THE TIRE BLOW I IMMEDIATELY TOOK MY FOOT OFF THE ACCELERATOR PEDAL AND ALLOWED THE VEHICLE TO COAST TO ABOUT 30 MPH. THEN I PROCEEDED TO USE THE BRAKES AND CHANGE LANES TO THE RIGHT SO I COULD GET ONTO THE SHOULDER AND PUT THE SPARE TIRE ON THE VEHICLE. I AM SUPRISED I DIDN'T DAMAGE THE RIM BY DRIVING ON IT. FORTUNATLEY NO ONE WAS INJURED AND NO ACCIDENT RESULTED FROM THIS INCIDENT. THE NEXT MORNING I DROVE BY A FIRESTONE DEALER TO COMPLAIN BUT THEY WERE CLOSED SO I WENT TO BOB TURNER'S FORD COUNTRY AND HAD THEM REPLACE ALL THE TIRES ON THE VEHICLE. WHEN I CALLED FIRESTONE ON TUESDAY THE 17TH, I WAS TOLD THAT I EITHER HAD A FLAT TIRE OR A LOW TIRE AND THAT IS WHAT CAUSED THE BLOW OUT. I KNOW THAT IS NOT TRUE BECAUSE I CHECK THE AIR PRESSURE IN MY TIRES EVERY SUNDAY BECAUSE I TRAVEL APPROXIMATELY 40 MILES A DAY ON THE FREEWAY. AND THE TIRE SHOWS NO SIGNS OF A PUNCTURE WOUND. THE TIRE BLEW OUT ON THE SIDEWALL AND THERE IS NO DAMGE TO ANY PART OF THE TREAD AREA OR SURFACE AREA THAT WOULD BE IN CONTACT WITH THE ROAD. IT IS JUST MY OPINION, BUT I BELIEVE THIS WAS A TOTAL TIRE FAILURE AND THAT FIRESTONE SHOULD REIMBURSE ME FOR THE COST OF REPLACING THE TIRES. IT IS MY UNDERSTANDING THAT THESE TIRES ARE NOT CURRENTLY ON THE RECALL LIST, BUT I THINK THEY NEED TO BE INCLUDED IN THE INVESTIGATION AND RECALLED BEFORE MORE PEOPLE ARE INJURED OR KILLED. ALSO, IN AN EARLIER PART OF THIS FORM YOU ASKED FOR THE DOT CODE. IT IS VERY HARD TO READ ON THE TIRE, BUT I BELIEVE THAT WHAT I ENTERED IS CORRECT. IF YOU HAVE ANY QUESTIONS PLEASE FEEL FREE TO CONTACT ME AT THE NUMBERS OR E-MAIL ADDRESS LISTED ABOVE IN THIS FORM. THANK YOU. AL PETROVA (DOT NUMBER: VNCU TIRESIZE: P255/70R16)

CONSUMER WENT TO OPEN DRIVER'S SIDE LIFTGATE, AND IT HAS TORN THROUGH THE METAL. THEN, ON THE PASSENGER'S SIDE IT BEGAN TO DO THE SAME THING. DEALERSHIP WAS AWARE OF PROBLEM.*AK

AT RANDOM TIMES ENGINE WILL NOT MAINTAIN IDLE SPEED WITHOUT PRESSURE ON ACCELERATOR. CONDITION CONTINUES FROM LESS THAN AN HOUR TO OVER A NUMBER OF DAYS. *AK