There are 30 owner-reported visibility & wipers complaints for the 2000 Ford Explorerin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
MY WINDSHIELD WIPERS COME ON WITH THE SWITCH OFF. *TR
NOTICED THAT THERE WAS A GAP BETWEEN MY LIFTGATE WINDOW AND MY LIFTGATE WHEN BACKING OUT OF A PARCKING SPACE. I FOUND THAT THE POST PULLED OUT OF THE PASSANGER SIDE OF LIFTGATE WINDOW HINGE LEAVING A SMOOTH HOLE IN HINGE AND METAL IN GROVES OF POST. HAD NO OPTIONS BUT TO LEAVE WINDOW ATTACHED BY ONLY THE DRIVER SIDE HINGE AND THE LATCH AT THE BOTTOM OF WINDOW. DID NOT HAVE PROPER TOOLS TO REMOVE FOR SAFER DRIVING. *TR
TL* THE CONTACT OWNS A 2000 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING, THE WINDSHIELD WIPER WOULD ACTIVATE WITHOUT ENGAGEMENT. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE MULTI-FUNCTION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 169,000 AND CURRENT MILEAGE WAS 175,000.
TL*THE CONTACT OWNS A 2000 FORD EXPLORER. WHILE IN THE HOUSE, THE CONTACT HEARD A LOUD SOUND COMING FROM OUTSIDE. SHE EXITED THE HOUSE AND NOTICED THAT THE REAR WINDOW WAS SHATTERED ON HER VEHICLE. SHE DISCOVERED NUMEROUS COMPLAINTS ONLINE PERTAINING TO THE REAR WINDOW FAILURE, BUT THERE WERE NO RECALLS. THE CONTACT FEELS THAT THIS IS A MAJOR DEFECT. SHE INITIALLY THOUGHT THAT SOMEONE SHOT THE GLASS WITH A GUN. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 186,000.
THE REAR WINDOW SHATTERED SPONTANEOUSLY WHILE THE CAR WAS PARKED IN A LOCKED GARAGE. *TR
THE BLEND DOOR, INSIDE THE HEATER PLENUM ON THE DASH BOARD OF MY 2000 FORD EXPLORER, FAILED. THIS IS AN EXTRAORDINARILY EXPENSIVE REPAIR, AND THE HISTORY OF THIS FAILURE ON THIS MODEL IS ASTOUNDING. ONCE THIS FAILURE OCCURS, THERE IS NO HEAT AVAILABLE IN THE CABIN, ESPECIALLY DANGEROUS WHEN DEFROSTING OF GLASS IS REQUIRED. *JB
1) INADEQUATE DRIVER'S SEAT LATCH - DRIVER CANNOT POSITION SEAT BACK PROPERLY; 2) RUNNING BOARDS RUSTING WITHOUT CAUSE; 3) ROOF RACK PEELING WITHOUT CAUSE, AND NOTHING HAS BEEN DONE TO CORRECT THESE PROBLEMS; FORD DEALERSHIPS CANNOT EXPLAIN WHY THE RUNNING BOARD IS RUSTING OR THE REASON FOR THE ROOF RACK PEELING. *AK
I HAVE A FORD 2000 EXPLORER XLT. THE REAR WIPER WORKS WHEN IT WANTS TO USUALLY WHEN I DON'T NEED IT AND I AM ON THE SECOND MOTOR FOR IT. THE CHECK ENGINE LIGHT STAYS ON FOR THREE OR FOUR DAYS THEN GOES OUT FOR ONE OR TWO THEN BACK ON. I HAVE LOST ALL FAITH IN FORD. AT TIMES IT WILL SHUT OFF WHEN I AM DRIVING AND IT STARTS RIGHT BACK UP, BUT WON'T IDLE FOR ABOUT 2 DAYS AFTER THAT. I'VE HAD IT WITH FORD NO WONDER THEIR HAVING PROBLEMS SELLING THEIR AUTO'S. I AM ABOUT TO TRADE THE VEHICLE AND IT SURE WON'T BE FOR ANOTHER FORD. *JB
THE TURNING LEFT SMOKE WAS COMING THROUGH THE WINDSHIELD WIPERS. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. THE CAUSE HAD NOT BEEN DETERMINED. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK
WHILE DRIVING AT ANY SPEED WINDSHIELD WIPERS ENGAGED LNTERMITTENTLY. THE CAUSE HAS YET TO BE DETERMINED. *AK
VARIOUS PROBLEMS WITH 2000 FORD EXPLORER. *MR THE CONSUMER EXPERIENCED PROBLEM WITH THE WIPER MOTOR AND THE POWER WINDOW/DOOR ASSEMBLY WHICH SQUEALED AND RATTLED. *SC
CONSUMER STATED THAT WINDSHIELD WIPERS WOULD NOT STOP AT THE RESTING PLACE. CONSUMER TOOK VEHICLE VEHICLE TO AN INDEPENDENT MECHANIC, AND WAS TOLD THAT HE NEEDED A GM MOTOR. CONSUMER CALLED THE MANUFACTURER, AND WAS TOLD THAT HIS VEHICLE WAS NOT ON RECALL.*AK
MY 2000 FORD EXPLORER'S PASSENGER-SIDE REAR POWER WINDOW SHUDDERS WHEN IT IS ROLLED DOWN. YET FORD HAS INSTRUCTED ME THROUGH OUR LOCAL DEALER THAT IT IS A COMMON PROBLEM IN EXPLORERS, HENCE IT IS DEEMED "NORMAL." I HAD FOLLOWED THE PROPER CHANNEL TO COMPLAIN TO FORD'S VP OF CUSTOMER RELATIONS BUT THEY JUST NOTIFIED ME BY MAIL THE MATTERS CONSIDERED CLOSED. FOLLOWING ARE MORE DETAILS. 1. FIRST VISIT ON MAY 7, 2003. DEALER CLAIMED WEATHER STRIP WAS TOO BRITTLE. PART ORDERED. 2. SECOND VISIT ON JUNE 4, 2003. WEATHER STRIP REPLACED. PROBLEM PERSISTED. 3. THIRD VISIT ON SEPTEMBER 12, 2003. LUBED REGULATOR. PROBLEM PERSISTED. 4. LAST VISIT ON OCTOBER 22, 2003. DEALER CONTACTED FORD TECHNICAL ASSISTANCE AND WAS TOLD TO CHECK FOR LOOSE BOLT, WHICH WAS REPLACED. PROBLEM WAS STILL THERE WHEN I PICKED UP THE CAR. 5. SERVICE REPRESENTATIVE WAS INSTRUCTED BY FORD TO INFORM ME THAT THE SHUDDERING IS COMMON TO ALL EXPLORERS AND IS CONSIDERED "NORMAL." HENCE, THOUGH PROBLEM IS NOT FIXED, FORD WILL NOT AUTHORIZE ANY MORE REPAIRS. INDEED, AN EXAMINATION OF OTHER EXPLORERS IN DEALER'S LOT PROVE THAT MANY HAVE THE SAME SHUDDERING PROBLEM, WHILE SOME SHAKE EVEN MORE VIOLENTLY THAN MINE DOES. IN ALL CASES, THE PROBLEM SEEMED TO BE CONFINED TO THE REAR WINDOWS. EVEN THE DEALER REPRESENTATIVE ADMITS THE OPERATION OF THOSE SHUDDERING WINDOWS IS NOT NORMAL. I SUBMIT TO YOU THAT AN ILL-FITTED WINDOW THAT BINDS CAN SHATTER AND SERIOUSLY INJURE ANY PASSENGER SITTING NEXT TO IT. IF ALL EXPLORERS HAVE A LOOSE BOLT IN THE SEAT-BELT ASSEMBLY, THEY WOULDN'T CONSIDER THAT NORMAL JUST BECAUSE IT HAPPENS WITH HIGH FREQUENCY. BE IT A QUALITY OR DESIGN OVERSIGHT, FORD CANNOT BE ALLOWED TO USE A LOW STANDARD AS EXCUSE TO RENEGE ON A WARRANTY REPAIR. *LA
AS I WAS CLOSING THE BACK DOOR WINDOW OF MY 2000 FORD EXPLORER THE WINDOW EXPLODED SPREADING SHATTERED GLASS INTO THE VEHICLE, OVER AND UNDER THE VEHICLE, OVER AND UNDER MY SECOND CAR PARKED NEXT TO IT, ON ME, THE DRIVEWAY AND THROUGHOUT THE GARAGE. WE HAVE FOUND GLASS PARTICLES AS FAR AS 25-30 FT FROM THE VEHICLE. WE ARE SHOCKED AND STUNNED THAT SOMETHING LIKE THIS COULD HAPPEN AND DON'T THINK FORD REALIZES THE SERIOUSNESS OF THIS INCIDENT. THIS ISN'T A WARRANTY ISSUE !! IT'S A SAFETY ISSUE. I COULD HAVE BEEN BLINDED AND IF THIS HAD HAPPENED IN A CROWDED PARKING LOT IT WOULD HAVE RESULTED IN INJURIES TO OTHERS AS WELL. *JB
UPON STARTING VEHICLE WINDSHIELD WIPERS ENGAGE WITHOUT WARNING. *AK
I WAS DRIVING DOWN THE HIGHWAY WHEN MY REAR WINDOW IN MY 2000 FORD EXPLORER SHATTERED. NOTHING HIT THE WINDOW FROM THE INSIDE OR OUTSIDE. THIS WAS EXTREMELY FRIGHTENING, AS IT MADE A LOUD POPPING SOUND WHEN THE WINDOW SHATTERED. PIECES OF GLASS WERE ALL OVER THE HIGHWAY. THE DEALERSHIP AND THE FORD CUSTOMER ASSISTANCE NUMBER CLAIMED NO LIABILITY FOR THE INCIDENT. *JB
WINDSHIELD WIPERS WORK INTERMITTENTLY, CUT OFF AT ANYTIME, ALMOST CAUSING AN ACCIDENT.*AK
I PROCEEDED INTO A NO-TOUCH CAR WASH ON 16 MAR 02, TEMP. WAS APPROX. 36 DEGRESS ABOVE ZERO, WHEN THE FIRST COAT OF SOAP HIT THE REAR WINDOW, THE WHOLE WINDOW IMPLODED INSIDE OF MY EXPLORER. THE CAR WASH DID NOT HIT THE VEHICLE JUST THE SOAP . *AK ERO
THE FORD EXPLORER WAS PARKED IN OUR DRIVEWAY AT THE TIME OF THE INCIDENT. THE REAR WINDOW WAS OPEN AND WE WERE STANDING BEHIND THE VEHICLE WHEN WITHOUT WARNING THE WINDOW EXPLODED THROWING GLASS FRAGMENTS OVER 10 FEET IN ALL DIRECTIONS. THE ENTIRE BACK WINDOW BROKE INTO PIECES NO LARGER THAN 1/4 INCH IN SIZE. THERE WERE NO PREVIOUS MARS OR CRACKS IN THE BACK WINDOW AND NOTHING HIT THE WINDOW BEFORE IT BROKE. MY BIGGEST CONCERN IS THAT IF THE WINDOW HAD BROKEN WHILE WE WERE DRIVING ON THE FREEWAY, OUR ANIMALS THAT ARE CONTAINED IN THE BACK OF THE VEHICLE COULD HAVE BEEN HURT BY FLYING GLASS NOT TO MENTION POSSIBLY JUMPING OUT OF THE VEHICLE. *AK
WHILE CONSUMER WAS DRIVING AT ABOUT 60MPH BACK WINDSHIELD SHATTERD WITHOUT ANY WARNING. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK
Showing 1–20 of 30 complaints
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026