2002 Ford Explorer Complaint Log

ALARM GOES OFF WHEN SET AND NO ONE IS AROUND, CRUISE CONTROL DOES NOT ALWAYS WORK, LIGHT INSIDE DO NOT TURN OFF AND SOMETIMES DO NOT TURN ON, RADIO DOES NOT TURN OFF WHEN OPENING THE FRONT DOORS, BUT WILL TURN OFF WHEN BACK DOORS ARE OPENED. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE OVER DRIVE WARNING LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SKIP GEARS. THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS AND THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER EDDIE BAUER EDITION. THE CONTACT STATED THAT AT ENGINE STARTUP, THE GEAR SHIFTER DETACHED FROM THE VEHICLE WHILE ATTEMPTING TO SHIFT INTO GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 120,000.

I BOUGHT MY 2002 FORD EXPLORER XLT AND WITHIN 1 WEEK THE TRANSMISSION HAD GONE OUT....HAVE HAD IT REPAIRED AND STILL NO GOOD. *JB

NONE OF THE WINDOWS WILL WORK, THEY WERE OPERATING PROPERLY AND JUST QUIT. THIS VEHICLE IS UNSAFE TO DRIVE, IN AN EMERGENCY, (SUCH AS A CRASH). THE OCCUPANTS OF THE VEHICLE COULD BECOME TRAPPED IN THE VEHICLE BECAUSE THE WINDOWS WOULD NOT OPERATE. IF A FIRE OCCURRED THE RESULTS COULD BE TRAGIC. FORD IS AWARE OF THIS PROBLEM ALONG WITH SEVERAL OTHER PROBLEMS ON THIS VEHICLE. YET THEY CHOOSE NOT TO REPAIR OR REPLACE ANY OF THE KNOWN DEFECTIVE COMPONENTS. MY VEHICLE HAS A LOT OF MILES ON IT, BUT THIS PROBLEM ALONG WITH OTHER PROBLEMS ON THIS VEHICLE HAPPENS ON LOWER MILEAGE VEHICLES ALSO. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE GEAR SHIFTER DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE PARKED, IT BECAME DIFFICULT TO SHIFT GEARS. THE VEHICLE WAS ALSO SLIPPING GEARS WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THREE DIFFERENT TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THERE WAS AN INVESTIGATION UNDER NHTSA ACTION NUMBER: EA09013 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: COLUMN SHIFT STEERING: COLUMN STEERING: COLUMN LOCKING: ANTI-THEFT DEVICE POWER TRAIN: AUTOMATIC TRANSMISSION: GEAR POSITION INDICATION (PRNDL)) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 146,000. UPDATED 11/28/12 *CN

THE VEHICLE BEGAN TO SHIFT ODDLY FROM SECOND TO THIRD. THE OVERDRIVE OFF LIGHT BEGAN BLINKING. SHIFTING THEN BEGAN TO BE ROUGH. I PROMPTLY TOOK IT TO MY MECHANIC WHO FOUND IT NECESSARY TO REPLACE THE TRANSMISSION WITH A REBUILT UNIT. SECOND GEAR CASING HAD FAILED. *TR

THE PROBLEM IS A SUDDEN CRACKING OF THE INTAKE MANIFOLD CAUSING SLOW COOLANT LOSS. WHEN THE INTAKE FAILS THE ENGINE COOLANT POURS OUT AND THE ENGINE QUICKLY OVERHEATS. *TR

DOOR AJAR LIGHT AND BEEPING SENSOR IS ALWAYS GOING OFF, CAUSING THE DOORS TO UNLOCK WHILE DRIVING AND ALSO CAUSING THE INSIDE DOME LIGHT TO TURN ON AND OFF. MUST DRIVE AT NIGHT WITHOUT INSTRUMENT LIGHTS, INCLUDING SPEEDOMETER, AS DOME LIGHT STAYS ON. *JS

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 35 MPH, THE OVER-DRIVE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO UNEXPECTEDLY INCREASE ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN EVEN THOUGH THE BRAKE PEDAL WAS ENGAGED SEVERAL TIMES, AS A RESULT THE CONTACT LOSS CONTROL AND CRASHED INTO A TREE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A SAFE LOCATION. THE VEHICLE HAD NOT BEEN TOWED OR REPAIRED FOR THE EXTENSIVE FRONT END DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 157,000.

I WAS PUTTING MY CAR IN GEAR WHEN THE GEAR SHIFT SNAPPED OFF IN MY HAND. *TT

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE SHIFTER HANDLE FRACTURED WHILE ATTEMPTING TO EXIT A PARKING LOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 187,000. UPDATED 03/05/12*LJ UPDATED 03/06/12

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND IMMEDIATELY, THE 4WD HIGH AND 4WD LOW WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL AND SHIFT INTO THE NEUTRAL GEAR, AS SPECIFIED IN THE OWNER'S MANUAL HOWEVER, THE WARNING INDICATORS FAILED TO DISENGAGE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS WAITING UPON A RESPONSE PERTAINING TO THE MALFUNCTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT NOTICED THAT TWO CRACKS DEVELOPED UNDER THE HATCH. THE CONTACT STATED THAT THE FAILURE WAS CAUSED BY EXTREMELY COLD WEATHER. THE DEALER WAS CONTACTED AND THEY STATED TO THE CONTACT THAT THE FAILURE WAS NOT A SAFETY ISSUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THEY DID NOT FEEL SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STARTED THE IGNITION AND THE AIR BAG WARNING INDICATOR CONTINUOUSLY ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

THE SERVICE ENGINE LIGHT CAME ON AND I WAS TOLD THERE MIGHT BE A TRANSMISSION PROBLEM. AFTER THE SERVICE THE LIGHT WAS OFF AND I WAS GOING AGAIN. AT 107,000 MILES THE LIGHT CAME BACK ON AND BACK TO THE SERVICE DEPARTMANT AND THEY SAID THE #5 RING WAS HAVING PROBLEMS I COULD DRIVE IT AND IT WOULD GET WORSE. IT WAS ALSO MENTIONED THIS YEAR EXPLORER HAD MANY TRANSMISSION ISSUES. NOW THEY WANT A MINIMUM OF $3,500 TO FIX THE SUV AND THE TRADE-IN IS ONLY WORTH $3,500 DOLLARS. I NOW HAVE 117,500 MILES ON IT AND IT SHIFTS HARD AND GOES IN REVESERVES SLOWLY. I HAVE TALKED TO FORD TO NO AVAIL AT ALL. THE SAY SORRY BUT WE CAN'T HELP WITH FIXING IT AT ALL. THERE IS NO DISCOUNTED RATE FOR AN ISSUE THAT IS WELL KNOWN ON THE BLOGS. THIS SEEMS TO BE AGAINST THE FACT THAT FORD SAYS THEY HAVE THE BEXT TRUCKS ON THE ROAD IF THEY THINK 117,000 MILES IS ENOUGH TO REPLACE THE TRANSMISSION. I DO NOT UNDERSTAND THE FACT THEY THINK IT IS OKAY TO CHARGE THAT AMOUNT FOR A KNOWN ISSUE ON THE 2002 - 2004 MODEL EXPLORERS. I NEED HELP AS I CAN'T AFFORD TO FIX IT TO TRADE IT IN AND I DON'T SEE PUTTING $3,500 PLUS INTO SOME THING THAT MAY ONLY LAST ONE DAY TO MAYBE A YEAR. *TR

THE TRANSMISSION ON MY 2002 FORD EXPLORER XLT SUDDENLY BEGAN TO REV HIGHER THAN NORMAL. THE OVERDRIVE LIGHT INDICATOR ON THE DASH BEGAN TO FLASH AND 2ND AND 5TH GEAR SEEMED TO HAVE STOPPED WORKING. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT UPON SHIFTING INTO REVERSE AND APPLYING THE ACCELERATOR PEDAL, THE PEDAL DEPRESSED TO THE FLOOR AND THE VEHICLE SURGED BACKWARD. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. BOTH THE DEALER AND MANUFACTURER WERE NOTIFIED AND WERE IN THE PROCESS OF ASSISTING THE CONTACT WITH AN INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 184,000. THE VIN WAS UNAVAILABLE.

I HAVE A 2002 FORD EXPLORER THAT IS IN THE SHOP RIGHT NOW WITH A TORN DOWN ENGINE. I WENT OUT TO START IT ONE MORNING AND IT HAD A HARD START THEN IT STARTED TICKING. COME TO FIND OUT IT THE TIMING CHAIN. FROM WHAT I HAVE READ ONLINE IT IS A VERY COMMON COMPLAINT AND I AM REALLY SURPRISED THAT THIS TRUCK HAS NOT BEEN RECALLED AGAIN FOR THIS PROBLEM. I AM HAVING TO PAY FOR SOMETHING THAT FORD MADE A MISTAKE ON. THE PULLEY ON THE TRUCK IS PLASTIC, AND IT IS FAILING. I ALSO HAVE PROBLEMS WITH MY ELECTRICAL PARTS ON IT. THE LIGHTS INSIDE WILL STAY ON AFTER I TURN IT OFF AND GET OUT AND IF I TURN ON MY REAR DEFROST MY TRUCK DINGS AND SAYS DOOR AJAR..... THIS TRUCK IS AWFUL. *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THE OVERDRIVE LIGHT ILLUMINATED, THE REAR PASSENGER WINDOW CANNOT BE OPENED AND THE ALARM SYSTEM ENGAGED ON ITS OWNS. THE CONTACT REPLACED THE DRIVERS DOOR ELECTRICAL SENSOR; HOWEVER, THE ELECTRICAL SYSTEM FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE SHIFTING FROM PARK TO REVERSE, THE GEAR SHIFTER FRACTURED. A LOCAL MECHANIC INSPECTED THE VEHICLE AND LOCATED THE FAILURE AT THE GEAR HOUSING UNIT. THE MECHANIC ADVISED THE CONTACT THAT THE GEAR SHIFTER HOUSING WOULD NEED TO BE REPLACED.THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 143,000.

I AM A SINGLE MOTHER OF 4 DRIVING 55MPH IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY, WITH MY CHILDREN IN THE VEHICLE WHEN THE O/D LIGHT FLASHED A FEW TIMES AND THEN THE TRANSMISSION JUST STOPPED WORKING, AS THOUGH THE VEHICLE WAS IN NEUTRAL I COASTED SAFELY TO A STOP THANK GOD. I TOOK IT TO A FORD SERVICE CENTER AND THEY SAID IT WAS CAUSED BY THE SERVO BOAR????? NEVER HERD OF THIS. IT USED TO BE A SEPERATE LINE THAT COULD BE REPLACED NOW IT IS BUILT INTO THE TRANSMISSION AND THE WHOLE TRANSMISSION HAS TO BE REPLACED. IS WHAT I WAS TOLD TO ME BY THE CERTIFIED FORD SERVICE MAN AND THAT THERE WAS NOT A PROBLEM WITH THE OLD STYLE LINES BUT HE HEARS OF THIS OFTEN WITH THE NEWER TRANSMISSIONS. WAS THIS CHANGED JUST FOR PROFIT BY FORD MOTOR COMPANY? BECAUSE WITH THIS HAPPENING WITHOUT WARNING SOMEONE COULD GET INTO AN ACCIDENT AND BE SERIOUSLY INJURED OR KILLED DEPENDING ON THE SITUATION. I AM VERY UPSET THAT MY FAMILY WAS PUT IN THIS SITUATION BUT WE GOT LUCKY. IF WE WERE ONLY LUCKY ENOUGH TO HAVE THE MONEY TO FIX IT NOW, IT IS $2,400 FOR THE NEW TRANSMISSION AND LABOR. *TT

WHILE DRIVING MY CAR TO WORK, I CAME TO A STOP SIGN AT THE END OF MY ROAD, LIKE I DO EVERY MORNING. HOWEVER, ON THIS MORNING, AS I TRIED TO ACCELERATE FROM A COMPLETE STOP, MY CAR BOGGED DOWN WHICH LEFT ME IN THE ROAD FOR SECONDS LONGER THEN WAS SAFE. THERE WAS A CAR SPEEDING AROUND THE CURVE, AND MY CAR WOULD NOT ACCELERATE LIKE IT SHOULD. FINALLY, AND THANK GOD, IT JAMMED INTO GEAR, AND ME AND MY ONE YEAR OLD SON WERE NOT INJURED. ALSO, ON THAT SAME DAY, MY CAR STARTING SKIPPING WHILE IN FIRST GEAR, WHICH ALSO WAS A SAFETY HAZARD BECAUSE IT WAS JERKING SO HARD, IT WAS HARD TO KEEP IN UNDER CONTROL, PLUS IT ALSO SLOWED MY PROGRESSION ACROSS HIGHLY CONGESTED AREAS DOWN, WHICH ALSO PUT MY SAFETY AT RISK. WE TOOK MY CAR TO THE SHOP, AND THE REPAIRMAN STATED THAT MY TRANSMISSION WAS HAVING PROBLEMS WITH FIRST GEAR AND OVERDRIVE. THERE HAD BEEN NO PREVIOUS WARNING OR INDICATORS THAT SOMETHING WAS WRONG WITH MY TRANSMISSION UNTIL THE DAY OF. WE HAD THE FLUID CHECKED AND THE ENGINE CHECKED. NOTHING WAS WRONG THAT WE COULD HAVE PREVENTED. *TR

MY NAME IS[XXX] AND I OWN A 2002 FORD EXPLORER XLT (V6). I HAVE OWNED IT FOR ALMOST A YEAR NOW (WILL BE IN JAN 2012) AND LOVED EVERY MINUTE OF IT UNTIL RECENTLY. ABOUT 4 MONTHS AGO, I HEARD A STRANGE LOUD WHINING NOISE. I IMMEDIATELY TOOK IT TO MY MECHANIC AND FOUND THAT REAR WHEEL BEARING WAS GOING. I WAS ALSO TOLD THAT IF I WOULD HAVE TOOK THE INTERSTATE TO WORK THAT EVENING I COULD HAVE POSSIBLY DIED OR CAUSED SERIOUS INJURIES TO OTHERS ON ROAD. VERY SCARY! MIND YOU THIS BEARING WENT WITH NO WARNING. IMMEDIATELY AFTER I HEARD THE NOISE I TOOK IT IN. WELL THE BEARING GOT FIXED AND I COULDN'T HAVE BEEN HAPPIER. HOWEVER, ABOUT A MONTH AGO I WAS ON THE INTERSTATE WITH MY TWO YEAR OLD DAUGHTER DOING ABOUT 70MPH WHEN MY TRUCK BEGAN TO SHAKE VIOLENTLY. I ASSUMED I WAS IN THE PROCESS OF HAVING A TIRE BLOW-OUT AND BEGAN SLOWLY BREAKING AND LOSING CONTROL OF THE VEHICLE. LUCKILY I MADE IT ONTO THE SHOULDER OF THE INTERSTATE. MY TIRE HOWEVER WAS NOT AS LUCKY. ALL 5 STUDS ON MY RIGHT REAR TIRE SNAPPED CAUSING THE TIRE TO COMPLETELY FLY OFF AND PROCEED DOWN THE ROAD AT A FAST SPEED JUST PASSING THE TURN RAMP AND MISSING SEVERAL OTHER VEHICLES. IN THE PROCESS OF LOSING THE TIRE, IT ALSO CAUSED DAMAGE TO REAR END OF MY SUV. IT LOOKED AS IF THE TIRE GOT CAUGHT AND CAUSED THE REAR TO DENT IN.REPLACED STUDS AND EVERYTHING SEEMED FINE. TODAY (DEC.15TH) NOT EVEN AN ENTIRE MONTH LATER, VEHICLE STARTED SHAKING AGAIN. OH HOW I REMEMBERED THAT SCARY SHAKE. EXAMINED TIRE AND ONCE AGAIN, STUDS SNAPPED. 2 THIS TIME WITH A THIRD ONE MISSING THE CAP. THE TIRE WAS ONLY HELD BY 2 STUDS. THANK THE LORD I NOTICED THIS PROBLEM BEFORE GOING ONTO THE INTERSTATE AND ONCE AGAIN HAVING MY TIRE FLY OFF! I HAVE BEEN DOING RESEARCH THIS EVENING TO FIND THAT THIS IS A COMMON PROBLEM WITH THE 02-04 EXPLORERS. PLEASE MAKE A RECALL FORD AND OTHERS HELP ME TO GET ONE MADE! THIS IS A SCARY AND DANGEROUS SITUATION! IT CAN CAUSE THE LOSS OF MANY LIVES AS IT HAS ALMOST DONE MINE AND MY DAUGHTERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHE ATTEMPTED TO SHIFT INTO REVERSE, BUT THE GEAR SHIFT LEVER DETACHED FROM THE STEERING COLUMN. THE VEHICLE WAS IN THE PROCESS OF BEING TOWED TO AN INDEPENDENT REPAIR SHOP TO BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 141,000.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING A LEFT TURN WHEN THE ENGINE RPMS RACED EXCESSIVELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HER THAT SHE NEEDED TO REPLACE THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,500.

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT LEVER FRACTURED WHILE TRYING TO SHIFT FROM PARK. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 135,000.

I AM A MECHNICAL ENGINEER, AND DO A LOT OF MY OWN CAR REPAIRS, WHEN I WAS ADJUSTING THE EMERGENCY BRAKE I NOTICED THAT MY REAR COIL SPRING WAS BROKEN IN 2 PLACES AND RUSTED THROUGH, I WENT ONLINE TO BUY REPLACEMENT SPRINGS AND STRUTS, AND I CAME UPON A WEBSITE WITH OTHERS ALSO WITH THIS ISSUE OF BROKEN SPRINGS ON THIS FORD MODEL. THIS IS A SERIOUS SAFETY ISSUE, A BROKEN SPRING COULD DROP AND PUNCTURE THE TIRE. AT HIGHWAY SPEEDS THIS COULD LEAD TO SERIOUS INJURY AND FATALITIES. THE NHTSA SHOULD HOLD FORD ACCOUNTABLE FOR THIS SERIOUS MANUFACTURING FLAW I AM LEAD TO BELIEVE THAT THE SPRINGS WHERE MANUFACTURED IN CHINA. THE NHTSA SHOULD GET SOME GUTS AND EXPOSE THIS SERIOUS SAFETY ISSUE. AS A PERSONAL NOTE THIS VEHICLE HAS NEVER BEEN OFF-ROAD . *TR

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT THE GEAR SHIFT FRACTURED WHEN HE ATTEMPTED TO SHIFT INTO REVERSE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 110,000.

SHIFTER BROKE OFF WHILE SHIFTING FROM PARK TO DRIVE,CANNOT SHIFT VEHICLE. I READ ONLINE THERE ARE NUMEROUS PEOPLE THAT HAVE HAD THE SAME PROBLEM ,THEY WERE ALL WONDERING WHY THERE HASN'T BEEN A RECALL ON THIS PROBLEM. HAS THERE? *TR

REAR SPRING CRACKED AT 100,000 MIL TRANSMISSION FAILED AT 120,000 MIL BODY ELECTRICAL NOT SEALED WELL AND KEEPS SHORTING IN DIFFERENT PLACES CRUISE GETS STUBBORN AND SCARED TO USE IT , IM AFRAID OF IT GETTING STUCK IN CRUISE. *TR

ASIDE FROM CONTINUING TRANSMISSION PROBLEMS, THE HATCH OF THIS FORD EXPLORER WAS RECALLED SOME YEARS AGO. HOWEVER, THE AREA BELOW THE WINDOW OF THE HATCH ON MANY EXPLORERS MADE IN OR AROUND 2002, HAS BEGUN TO CRACK AND EXTEND TO THE EDGE OF THE HATCH AREA. WHEN CLOSED, THIS CAN BE A HAZARD THAT LEADS TO FURTHER CRACKING, WHICH CAN FURTHER LEAD TO MORE CRACKING AND THEN BREAKING OF THE AREA. THIS CAN LEND ITSELF TO MATERIAL PROJECTING INTO SOMEONE'S EYE OR PROJECTING INTO A PART OF THE BODY THAT REQUIRES SURGICAL REMOVAL. PLEASE RECALL OR ISSUE A WARNING. FORD HAS BEEN CONTACTED VIA THEIR 1-800 NUMBER AND THIS CONCERN WAS DOCUMENTED. PLEASE RECALL... *TR

O/D OFF LIGHT FLASHING AND SERVICE ENGINE LIGHT ON CONSTANT. TRANSMISSION HAS A HARD TIME SHIFTING FROM FIRST TO SECOND GEAR. IT HAD APPROXIMATELY 140,000 MILES WHEN IT FIRST HAPPENED. I AM NOT THE ORIGINAL OWNER SO I AM UNSURE IF THIS HAS HAPPENED BEFORE. *TR

THE O/D LIGHT KEEPS FLASHING ON AND OFF. ALSO THE TRANSMISSION DOES NO LONGER WANT TO SHIFT GEARS; AND WHEN IT DOES IT SHIFTS VERY HARD. *TR

HI I HAVE A 2002 FORD EXPLORER THAT I HAVE ONLY HAD FOR 7 MONTHS AND APPROXIMATELY 1 WEEK AGO MY CAR STARTED TO HAVE PROBLEMS SHIFTING GEARS WHILE DRIVING. NOT LONG AFTER THAT MY CHECK ENGINE LIGHT CAME ON AND MY O/D LIGHT CAME ON, SO I TOOK IT TO AUTOZONE TO GET THE CODE READ AND THEY TOLD ME IT WAS A PRESSURE CONTROL SOLENOID B (CODE-P0775). I WENT HOME AND STARTED SEARCHING ON THE INTERNET ABOUT THE CODE AND FOUND WHAT IT WAS AND I ALSO SAW THOUSANDS OF PEOPLE COMPLAINING ABOUT THE SAME PROBLEM. FORD KNOWS ABOUT THIS ISSUE ABOUT THEIR FAULTY TRANSMISSIONS AND THEY REFUSE TO ISSUE ANY RECALLS TO FIX THE PROBLEM. I THINK ITS OUTRAGEOUS THAT WE, THE OWNERS, HAVE TO PAY FOR THIS EXPENSIVE REPAIR WHEN ITS NOT OUR FAULT. I FEEL LIKE SINCE THE TRANSMISSIONS FOR THIS CAR IS FAULTY AND IS KNOWN TO FAIL AT VARIOUS TIMES AND MILES, WHICH ARE TOO LOW FOR A TRANSMISSION TO FAIL, FORD SHOULD BE HELD RESPONSIBLE FOR THIS PROBLEM BECAUSE IT IS DEFINITELY A SAFETY ISSUE BECAUSE THE TRANSMISSION CAN FAIL AT ANYTIME WHICH HAVE CAUSED MANY ACCIDENTS AND WILL CAUSE MORE ACCIDENTS AND DEATHS UNTIL FORD TAKE RESPONSIBILITY FOR THEIR ACTIONS AND RECALL THE TRANSMISSIONS. I HAVE TWO SMALL KIDS THAT ARE IN THE CAR WITH ME ON A DAILY BASIS AND I TRAVEL ON THE HIGHWAYS ALL THE TIME AND THIS IS GOING TO BE VERY DANGEROUS FOR ME TO DO NOW. I DON'T KNOW WHAT TO DO BECAUSE I DON'T HAVE ANY MONEY TO REPAIR OR REPLACE THE TRANSMISSION AND THIS CAR IS THE ONLY CAR THAT WE HAVE FOR TRANSPORTATION. WE ALL NEED HELP TO GET FORD TO DO A RECALL. *TR

4X4 MODULE NOW THE TRANSMISSION IS SHIFTING INTO 2 GEAR HARD. *TT

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT WAS DRIVING 60 MPH WHEN THE REAR PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THERE WERE THREE LUG NUTS THAT HAD BECOME LOOSE AND CAUSED THE FAILURE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE WHEEL REPLACED. LESS THAN ONE MONTH LATER, THE CONTACT NOTICED THAT THE LUG NUTS HAD BECOME LOOSE AGAIN. THE CONTACT STATED THAT THE LUG NUTS WERE BECOMING LOOSE FROM THE VIBRATION OF THE VEHICLE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS NOT AVAILABLE.

THIS TRANSMISSION ISN'T DUE FOR IT'S FIRST SERVICE UNTIL 150,000 MILES. WITH NO WAY TO CHECK FLUID LEVELS THERE IS NO WAY FOR THE OWNER TO PREVENT FAILURE. THERE HAS NEVER BEEN ANY INDICATION OF LEAKS ( NO OIL SPOTS ON DRIVEWAY). TRANSMISSION JUST QUIT. *TR

TIMING BELT TENSIONER......MY CAR IS MAKING NOISES AND EVERY MECHANIC I TAKE MY TRUCK TO EITHER TELL ME TO GET A NEW MOTOR OR SELL IT AND NO MECHANIC WANTS TO WORK ON IT BECAUSE ITS SO COMPLICATED... :/ AS A SINGLE MOTHER EITHER OPTION IS NOT AN OPTION....BOTH MY DRIVER AND REAR PASSENGER WINDOW MOTORS BROKE, I ALREADY PUT IN A NEW TRANSMISSION 3 MONTHS AGO...AND NOW THIS.....I TOOK IT TO THE DEALERSHIP ON 11/10/11 AND ITS FUNNY HOW THEY KIND OF LAUGH ABOUT THIS MODEL OF VEHICLE AND GIVE ME THE SAME LOOK THAT OTHER MECHANICS GIVE ME ABOUT HOW THE TENSIONER IS ON THE BACK OF THE VEHICLE AND THEY'D NEED TO TAKE THE ENTIRE ENGINE OUT TO REPAIR IT, AND IF YOU DON'T REPAIR IT THERE IS A CHANCE THAT THE TENSIONER WILL BREAK AND CAUSE THE ENTIRE BACK PART OF THE MOTOR TO BREAK......THIS NEEDS TO BE LOOKED INTO AND RECALLED SINCE THERE ARE SO MANY DRIVERS WITH THE SAME PROBLEM ON THE SAME MODEL. PLEASE HELP..PLEASE REFER TO THE THOUSANDS OF COMPLAINTS AT THE FOLLOWING SITE... HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/. *TR

I CAN NOT DRIVE WITH ALL THE ALARMS AND LOCKS AND OVERHEAD LIGHT GOING OFF AND ON THE WHOLE TIME I'M DRIVING. IT IS TORTURE, LOUD AND SCARY!!! *TR

IN MY 2002 FORD EXPLORER, THE CEL CAME ON, ALONG WITH THE O/D OFF LIGHT BLINKING. IT STARTED TO MAKE A WHINING NOISE, AND THE NEXT DAY, THE CAR WOULD NOT SHIFT INTO SECOND GEAR. IT WOULD ONLY STAY IN 1ST GEAR AND WOULD ONLY GO ABOUT 20 MPH. I NOW HAVE TO REPLACE THE TRANSMISSION OR HAVE IT REBUILT. *TR

2002 FORD EXPLORER. THROTTLE STUCK WHILE DRIVING. VEHICLE WAS PUT IN NEUTRAL IN ORDER TO STOP ACCELERATION. THIS IS INCREDIBLY DANGEROUS AND COULD HAVE CAUSED SERIOUS INJURY TO US AS WELL AS OTHERS. *LN UPDATED 11/09/11 *BF THE CONSUMER STATED HE REMOVED HIS FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKE. THE RPM'S REVVED TO 4000-5000 AND IT CONTINUED TO MAKE THE VEHICLE ACCELERATE AS HE TRIED TO BRAKE. HE PUT THE VEHICLE IN NEUTRAL TO STOP THE ACCELERATION. THEN ENGINE KEPT THE RPM'S OVER 4000 UNTIL THE IGNITION WAS TURNED OFF. UPDATED 11/10/11 UPDATED 11/17/11 UPDATED 12/08/11

WHEN SHIFTING INTO PARK THE SHIFT LINKAGE COUPLER SNAPPED AND THE SHIFTER CAME OFF IN MY HAND. UPON INSPECTION THE COUPLER IS A CHEAP RESIN AND SHOULD NOT SNAP WITH NORMAL WEAR USAGE. THIS IS A LINK TO A FORUM WITH 129 COMPLAINTS OF SIMILAR ISSUES. HTTP://WWW.CARCOMPLAINTS.COM/FORD/EXPLORER/2002/ACCESSORIES-INTERIOR/GEAR_SHIFT_LEVER_PRNDL_FELL_OFF.SHTML. *TR

TRANSMISSION (5R55) SOLENOID PACK AND SERVO BOTH WENT OUT AT SAME TIME SERVO IS TERRIBLE DESIGN. THERE SHOULD BE A RECALL FROM FORD ON THESE PROBLEMS ON THIS TRANSMISSION. *TT

TRANSMISSION FAILED FOR THE SECOND TIME. FAILED ORIGINALLY AT 65,000 MILES AND HAD TO BE REPLACED. FAILED AGAIN 3 YEARS LATER AT 130,000 MILES AND HAD A REBUILT TRANSMISSION INSTALLED. 10 MONTHS LATER AT 140,000 MILES THE TRANSMISSION IS LEAKING AND STARTING TO SLIP. I DON'T ANTICIPATE PAYING FOR A 4TH TRANSMISSION ON THIS VEHICLE. OBVIOUSLY THERE IS SOMETHING WRONG WITH THE DESIGN. *TR

PURCHASED THIS VEHICLE TODAY AND ON WAY HOME THE TRANSMISSION "OD OFF" LIGHT STARTED FLASHING. RESEARCH SHOWS THIS IS A MAJOR COMMON PROBLEM WITH A FAILED TRANSMISSION IN THIS MODEL. I AM ON SOCIAL SECURITY DISABILITY AND CANNOT AFFORD THE $3,000 PLUS TO FIX. *TR

WHILE SHIFTING FROM DRIVE INTO PARK, THE GEAR SHIFT BROKE OFF IN MY HAND AND WAS STUCK IN REVERSE. I HAD TO HAVE MY CAR TOWED AS WE COULDN'T GET THE CAR TO GO INTO PARK. *KB

FOR THE SIXTH TIME SINCE 2009, I WAS DRIVING AND HEARD WHAT SOUNDED LIKE A POP. MY BOYFRIEND NOTICED MY RIGHT REAR TIRE WOBBLING. I KNEW IMMEDIATELY A STUD OR STUDS HAD BROKEN. WHEN HE POPPED OFF THE CAP, TWO STUDS WERE LITERALLY SNAPPED AT THE BOLT, CLEAN BREAK. THIS HAS HAPPENED SIX OTHER TIMES, ONE IN WHICH MY TIRE WAS HANGING ON BY ONE STUD AND NEARLY CAUSED ME TO WRECK INTO A TELEPHONE POLE. I THOUGHT IT WAS MY MECHANIC MAKING ERROR AFTER ERROR BUT COULD NEVER FIND AN ISSUE. NOW, AFTER DOING SOME EXTENSIVE RESEARCH, I SEE IT IS FORDS ERROR. THIS IS A LIFE THREATENING ISSUE. I HAVE SPENT THOUSANDS OF DOLLARS GETTING NEW ROTORS, NEW TIRES, ETC. THINKING THIS WAS IT. CLEARLY IT'S NOT. FORD NEEDS TO EITHER REIMBURSE OR RECALL THE VEHICLES. I'M DONE. *KB

THE TRANSMISSION STARTED TO SLIP IN MAY OF 2011. I HAD THE TRANSMISSION SERVICED AND IT DID NOT CORRECT THE PROBLEM. I AM UNABLE TO CHECK THE TRANSMISSION FLUID AS IT IS A SEALED UNIT NO DIP STICK. WE DROVE THE VEHICLE UNTIL IT NO LONGER MOVES. THE COST TO REPLACE THE TRANSMISSION IS 2800.00 PLUS... THERE WAS NO REASON WHY THIS SHOULD HAVE HAPPENED. *TT