2013 Ford Explorer Complaint Log

VEHICLE DISPLAYS DOOR AJAR WHEN DRIVERS DOOR IS SHUT. HAPPENS RANDOMLY AND HAS NOW BECOME A REGULAR OCCURRENCE. *TR

MY VEHICLE IS NOW AT APROX 38,000 MILES AND THIS HAPPENS FREQUENTLY UPON HARD ACCELERATIONS AND STEEP INCLINES, THE SMELL OF SULFUR, ROTTEN EGG SMELL, OR HARD BOILED EGG SMELL (EXHAUST) THIS HAPPENS EVEN WHEN THE A/C IS RUNNING ON RECIRCULATE. I PURCHASED THIS VEHICLE NEW AND AM THE ORIGINAL OWNER. *TR

WHILE WAITING IN LINE AT THE LOCAL CAR WASH THE ENGINE IN MY 2013 FORD EXPLORER SPORT BEGAN TO REV UP, THEN LOST POWER AND BEGAN TO SHAKE VIOLENTLY BEFORE THE ENGINE STALLED COMPLETELY. NO WARNING LIGHTS WERE ILLUMINATED AND NO VISIBLE INDICATIONS OR WARNINGS WERE DISPLAYED TO GIVE ANY INDICATION AS TO WHAT THE PROBLEM MIGHT BE. SEVERAL ATTEMPTS TO RESTART THE ENGINE FAILED AND I HAD TO PUSH THE VEHICLE OUT OF LINE AND INTO AN ADJACENT PARKING LOT. WHEN I TRIED TO RESTART THE VEHICLE ONCE TOW TRUCK ARRIVED TO TOW THE VEHICLE BACK TO THE FORD DEALERSHIP WHERE I PURCHASED THE TRUCK IT STARTED UP AS IF NOTHING HAD HAPPENED. *TR

2013 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO HEADLIGHTS DO NOT ILLUMINATE FAR ENOUGH IN FRONT OF THE VEHICLE AND AIM DOWN INTO THE ROAD. *SMD THE DEALER INFORMED THE CONSUMER, IT WAS A DESIGN FEATURE, AND THERE WAS NOTHING TO FIX. *JB

DURING STOP AND GO CONDITIONS THE VEHICLE EXHAUST FUMES WITH ENTER THE CABIN OF THE VEHICLE AND BEING TO MAKE THE OCCUPANTS FEEL ILL. BROUGHT THIS ISSUE TO A FORD SERVICE DEALER, WHICH CONFIRMED THIS WAS EXHAUST FUMES ENTERING THE VEHICLE. THERE HAS NOT BEEN A SOLUTION FROM THE MANUFACTURER YET. *TR

STEERING POWER SUPPORT STOPPED WITHOUT WARNING DURING A TURN AT LOWER SPEED. CAR BECAME ALMOST IMPOSSIBLE TO CONTROL. FAULT LIGHTS INCLUDED STABILITY, TRACTION, AND ENVIRONMENTAL CONTROL ERRORS CAME ON AS THE STEERING POWER SUPPORT ENDED. FUSE AND MECHANISM APPEAR UNDAMAGED. TURNING THE CAR ON AND OFF DID NOT REMOVE THE FAULT. *TR

POLICE VEHICLE - ATTEMPTING TO CATCH UP TO A VEHICLE, POWER STEERING WENT OUT.. WAS UNABLE TO STEER AND WARNING LIGHT STATED POWER STEERING ASSIST FAILURE. DEALER SAID THEY SHOW NO FAULT CODES AND GAVE IT BACK TO US. SEE HUNDREDS OF COMPLAINS OF THIS SAME NATURE ON FORD FORUMS. *TR

TL* THE CONTACT A OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT RODENTS WERE DESTROYING THE WIRES UNDER THE HOOD. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE WIRE INSTALLATION WAS MADE FROM SOY BEANS, WHICH WAS ATTRACTING THE RODENTS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE POWER STEERING FAILED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000 AND CURRENT MILEAGE WAS 9,500.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. UPON EXITING THE VEHICLE, THE DRIVER SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

PAINT BUBLING AT HOOD FRONT EDGE

MY 2013 FORD EXPLORER XLT HAS AN EXHAUST SMELL THAT ENTERS CAR WHEN COMING TO A STOP.BROUGHT IT TO SEVERAL DEALERSHIP EXPLAINING PROBLEM ONE TIME THEY CHANGED MOLDINGS AND BODY PARTS BUT DID NOT RESOLVE ISSUE ANOTHER TIME THEY CHANGED CABIN FILTER BUT DID NOT RESOLVE. ANOTHER DEALERSHIP THEY COULDN'T FIND PROBLEM. THIS NEEDS TO RESOLVED I SPENT A LOT OF MONEY ON THIS VEICHLE. THE SMELL ENTERS VEICHLE WHEN COMING TO A COMPLETE STOP THIS PROBLEM BEEN HAPPENING FOR COUPLE YEARS

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE THE VEHICLE WAS ON AN INCLINE WITH THE ACCELERATOR PEDAL DEPRESSED, THE ODOR OF CARBON MONOXIDE ENTERED THROUGH THE CABIN WITHOUT WARNING. WHILE THE AIR CONDITIONER WAS IN RECIRCULATION MODE, THE CONTACT ATTEMPTED TO ACCELERATE PAST OTHER VEHICLES AND THE ABNORMAL ODOR WAS NOTICED. THE DEALER (ED SHULTS FORD-LINCOLN, 2258 WASHINGTON ST, JAMESTOWN, NY, 14701 716-484-0121) WAS CONTACTED FOUR YEARS AGO (ONE YEAR AFTER PURCHASING THE VEHICLE) IN REFERENCE TO THE ABNORMAL ODOR. THE CONTACT WAS INFORMED THAT THERE WAS NO OPEN RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 10...UPDATED 09/28/17 * UPDATED 10/27/2017*JS

TL* THE CONTACT OWNS A 2013 FORD EXPLORER POLICE INTERCEPT. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN ABNORMAL EXHAUST ODOR AFTER EXTENDED OPERATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

SMELL EXHAUST WHILE DRIVING VEHICLE AND ODOR IS REALLY STRONG

I WENT TO SUBWAY TO GET SOMETHING TO EAT AND GOT BACK IN CAR TO LEAVE AND THE STEERING ASSIST FAULT SERVICE REQUIRED LIGHT CAME ON AND STEERING WHEEL IS VERY TIGHT. I TURNED THE CAR OFF AND BACK ON AND IT'S NOT RESETTING. I HAVE A TOW TRUCK ON THERE WAY RIGHT NOT. I LIVE IN NORTH DAKOTA AND HAD THIS HAPPENED ON A HIGHWAY GOING A HIGH RATE OF SPEED WOULD HAVE BEEN VERY SCARY. THIS CAR IS NOT EVEN 3 MONTHS OLD AND HAS UNDER 5,000 MILES ON IT. THIS IS VERY DISTURBING AND NEEDS TO BE ADDRESSED. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AS A STRONG FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE FRONT DRIVER'S AND PASSENGER'S SIDE WEATHER DOOR STRIPPING WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 06/29/16*LJ THE CONSUMER STATED FUMES FROM THE EXHAUST ENTERED THE VEHICLE. THE VEHICLE WAS REPAIRED. UPDATED 07/13/16.*JB

13 FRONT JOUNCE BRAKE HOSE FAILURES IN 11 VEHICLES WERE REPORTED BY A POLICE FLEET. THE FLEET INCLUDES A TOTAL OF 45 MODEL YEAR 2013 EXPLORER POLICE INTERCEPTORS THAT WERE PURCHASED AND PLACED INTO SERVICE IN 2013. LIST OF ADDITIONAL FAILURES (VIN, FAILURE DATE, FAILURE MILEAGE): [XXX], 12/17/2013, 26,147 [XXX] ,12/24/2013,16,511 [XXX] , 2/15/2014, 39,369 [XXX] , 2/24/2014, 30,872 [XXX], 4/9/2014, 33,302 [XXX], 4/23/2014, 34,194 [XXX], 4/28/2014, 45,430, LEFT SIDE [XXX], 5/9/2014, 41,504 [XXX], 5/14/2014, 46,525, RIGHT SIDE [XXX], 6/14/2014, 29,789 [XXX], 7/1/2014, 42,802, LEFT SIDE [XXX], 7/7/2014, 39,075 [XXX], 7/17/2014, 43,891, RIGHT SIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS CHANGING LANES FROM THE LEFT TO THE RIGHT. WHEN I WENT TO STRAIGHTEN OUT IN THE LANE THE ELECTRONIC POWER STEERING FAILED, WHILE THE WHEEL WAS CUT TO THE RIGHT. LUCKILY, I WAS ABLE TO USE BOTH MY HANDS TO FORCE THE WHEEL BACK. I FOUND IT DIFFICULT TO STEER THE WHEEL AND I AM A 34 YEAR OLD CONSTRUCTION WORKER. IF MY WIFE WAS DRIVING THE CAR, SHE WOULD OF CRASHED INTO THE PERSON WHO WAS WALKING ON THE SIDEWALK. *TR

UNDER MODERATE TO HARD ACCELERATION OR CLIMBING LONGER HILLS A FOUL ODOR OF SULFUR EXHAUST FILLS THE CABIN. ISSUE IS VERY REPEATABLE AND HAPPENS VERY FREQUENTLY. SMELL DISSIPATES AFTER A MINUTE OR SO AFTER RPMS ARE BACK TO LOWER RANGE. *TR

ONE WEEK AFTER I PURCHASED MY BRAND NEW FORD THE TRANSMISSION STARTED GOING BAD AFTER A MONTH I WAS TOLD THAT IT IS DEFECTIVE AND I HAD A NEW TRANSMISSION INSTALLED MY AIR BAG SENSORS WERE CHANGED CAUSE THEY WERE DEFECTIVE MY TRANSMISSION WAS DAMAGED AGAIN AND WAS REPAIRED AGAIN AND THE FUEL WAS ALSO RECALLED MY FORD STILL GIVE ME A VERY BAD SMELL WHEN DRIVING ON THE HIGHWAY I BELIEVE IT STILL HAS DAMAGE IN THE TRANSMISSION ALSO WHEN I WENT TO GET MY CAR BALANCED WITH FORD THE POWER STEERING PIECE THAT WAS ELECTRIC THAT COST ME ALMOST 1,000.00 PLEASE I CAN TAKE ANY HELP I CAN GET

2011-2015 FORD EXPLORER THERE IS A "DESIGN FLAW" IN WHICH THE INTERNAL CABIN AIR VENTS ARE SUCKING IN EXHAUST AND CARBON MONOXIDE. FORD HAS ISSUED A FIX (TSB 14-0130) BUT NOT A RECALL AND THERE IS A CLASS ACTION LAWSUIT. FOR ME IT IS HAPPENING ON ACCELERATION AND GOING UP STEEP GRADES AND THERE IS A SULFUR/MECHANICAL BURNING SMELL THAT WAFTS IN. THE KIDS AND I, AS WELL AS ANYONE ELSE IN THE CAR FOR LONG DURATIONS, HAVE BEEN GETTING MIGRAINES, DIZZY AND JUST FLAT OUT SICK. I DRIVE FOR WORK AND THE DIZZINESS AND MIGRAINES HAS BECOME SO FREQUENT, AS WELL AS MIXING UP WORDS WHEN I'M SPEAKING, THAT I WAS BEGINNING TO THINK SOMETHING IS SERIOUSLY WRONG WITH ME. I PASSED OUT AND WRECKED IT WHEN I HAD ONLY 20,000 MILES ON IT AND I KEPT SAYING "I DON'T UNDERSTAND WHAT HAPPENED, I JUST PASSED OUT". I HAD GONE UP THE GRADE ON 101, WHERE THE FUMES BECOME EXTREMELY POTENT, EXITED, AND HAD JUST GOT ON TO THE RANCH ROAD AND WAS GOING SLOW AND I WAS (FOR THE MOST PART) UN-INJURED AND NO ONE WAS WITH ME. I HAVE HAD IT IN 5 TIMES FOR THE SMELL BUT IT WASN'T UNTIL THIS LAST TIME THAT THEY TOLD ME WHAT WAS REALLY GOING ON. FORD WOULDN'T PAY FOR THE FIX EVEN THOUGH I HAVE A FORD PREMIUM 100K MILE WARRANTY BECAUSE THEIR WARRANTY EXCLUDES "DESIGN FLAWS" BUT FORTUNATELY HENRY CURTIS FORD PICKED UP THE TAB AND I HAD TO PAY THE $100 DEDUCTIBLE. WHILE THE PROBLEM IS NOT HAPPENING AS FREQUENTLY, IT STILL HAPPENS IN CERTAIN CONDITIONS. FORD IS REFUSING TO GIVE ME A NEW CAR. THIS IS A VERY DANGEROUS "DESIGN FLAW", WHICH MEANS IT'S IN EVERY EXPLORER OUT THERE, INCLUDING THE ONES THE LAW ENFORCEMENT OFFICIALS DRIVE. EVERY ONE NEEDS TO KNOW AND FORD NEEDS TO DO A RECALL BEFORE SOMEONE DIES...UPDATED 09/15/15 *BF UPDATED 12/05/2017*CN

2013 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE RECURRING PROBLEMS. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS, BECAUSE THE VEHICLE WOULD NOT START AND/OR CHECK ENGINE LIGHT ILLUMINATED. THE BATTERY WAS REPLACED *JB

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 23,000.

FRONT SUSPENSION MAKES NOISES WHEN DRIVING OVER A BUMP. BILL FLICK FORD WANTS TO CHARGE MONEY IN ORDER TO LOOK AT A DEFECT IN THE SUSPENSION. WHEN I REPORTED THE ISSUE THE FORD EXPLORER HAD IT WAS STILL UNDER WARRANTY. THE WORKERS ALSO SAID THAT IT WAS COMMON FOR THE 2013 FORD EXPLORER TO HAVE THE SUSPENSION PROBLEMS.

EXHAUST FUMES IN CABIN WHEN ACCELERATED. *TR

2013 FORD EXPLORER. CONSUMER WRITES IN REGARDS TO VEHICLE KEYPAD ENTRY SYSTEM ISSUES. *SMD THE CONSUMER STATED THE KEYPAD IS ENCLOSED IN A PLASTIC CASING AND OPENS MAYBE ONE OUT OF THREE TRIES, WHICH MAKES IT VIRTUALLY USELESS AS AN ENTRY INTO THE VEHICLE. THE DEALER ADMITTED THERE WAS A PROBLEM, BUT THERE WAS NO FIX.

POWER STEERING FAILURE. FAILED MULTIPLE TIMES, UNABLE TO REPLICATE AT DEALERSHIP. HAPPENED AT LOW SPEED WHILE IN A PARKING LOT. PULLING INTO PARKING SPOT AND STEERING FAILED CAUSING MINOR COLLISION WITH PARKED VEHICLE IN NEXT SPACE. DEALERSHIP STILL UNABLE TO REPLICATE.

BOUGHT 2013 EXPLORER WITH P255/50R20 104H TIRES WENT TO HAVE ALL TERRAIN TIRES WITH STUDS PUT ON CAR FOR WINTER. WHEELS ARE 18 INCH RIMS (245/60R18 104T), RECOMMENDED BY FORD WHEN I BOUGHT VEHICLE. I NEED STUDS DUE TO EXTREME CONDITIONS IN MONTANA WITH ICE. THE P255/50R20 104H TIRES CANNOT BE FITTED WITH STUDS. FORD RECOMMENDED THE R18 TIRES. NOW FORD REFUSED TO RECALIBRATE MY SPEEDOMETER WITH THE SMALLER TIRES EVEN THOUGH THIS IS THE STANDARD TIRE R245/60R18 PUT ON EXPLORERS. THE DEALER IS LOCKED OUT OF THIS OPTION. MY CHOICE IS DRIVE WITHOUT STUDS (CANNOT GET IN MY DRIVEWAY WITHOUT THEM)AND SPEEDOMETER IS CORRECT OR USE THE SAFER TIRE WITH STUDS AND RISK TICKETS AS THE SPEEDOMETER IS OFF.. *TR

TL* THE CONTACT OWNS 2013 FORD EXPLORER. THE CONTACT STATED THAT WHEN ACCELERATING, EXHAUST FUMES EMITTED INSIDE THE VEHICLE. THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE AIR EXTRACTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

WHEN ACCELERATING, WITH ENGINE RPMS RISING ABOVE 3500 RPM EXHAUST FUMES BEGIN TO ENTER THE CABIN THROUGH THE AC DUCTS. ODOR IS PRESENT REGARDLESS OF VENTILATION MODE (RECIRCULATION OR FRESH-AIR). ALL ATTEMPTS AT REPAIR, INCLUDING OFFICIAL TSB BULLETIN PUBLISHED BY THE FORD MOTOR COMPANY (TSB 12-12-4) AND INSPECTION BY FIELD SERVICE ENGINEER, BY FORD DEALERSHIP SERVICE CENTER PERSONNEL HAVE FAILED. HERE IS A PART OF A RESPONSE FROM FORD TO MY SERVICE TECHNICIAN ON 10/10/2013 THIS CONCERN IS CURRENTLY UNDER INVESTIGATION. WHEN A RESOLUTION IS AVAILABLE, THE DEALER WILL BE NOTIFIED WITH A TSB, SSM, FSA, OR BROADCAST MESSAGE." I THINK THIS PROBLEM EXISTS IN EVERY FORD EXPLORER MANUFACTURED SINCE 2011 TO PRESENT BUT CONSUMERS EITHER DON'T KNOW IT IS HAPPENING OR THEY DON'T KNOW TO TAKE IT TO FORD. OTHERS WITH THE SAME COMPLAINT ON THIS WEBSITE: 2011-10545178, 10537052, 10485394, 2012- 10466807, 10458341, 2013 - 10548667, 10547404, 10545106, 10534074, 10531802, 10522939, 10511749, 10503135, 10497684, 10493493, 10472937, 2014 ' 10536610 (SO FAR). ONE CASE (10521718) EVEN HAD TO BE TAKEN TO THE HOSPITAL BECAUSE OF THE CARBON MONOXIDE. PAGE 206 OF MY OWNERS MANUAL STATES 'WARNING: IF YOU SMELL EXHAUST FUMES INSIDE YOUR VEHICLE, HAVE THIS CHECKED IMMEDIATELY. DO NOT DRIVE YOUR VEHICLE IF YOU SMELL EXHAUST FUMES. CARBON MONOXIDE IS PRESENT IN EXHAUST FUMES. TAKE PRECAUTIONS TO AVOID ITS DANGEROUS EFFECTS.' FORD WON'T DO THE RIGHT THING AND BUY THIS VEHICLE BACK FROM ME AND BECAUSE I BOUGHT THE CAR CERTIFIED PREOWNED FROM FORD, WHEN IT WAS ONLY 6 MONTHS OLD AND 16000 MILES, I CAN'T LEMON LAW THE VEHICLE IN FL. I HAVE A DEAD VEHICLE THAT I CAN'T DRIVE BECAUSE I WON'T RISK MINE OR MY FAMILY'S HEALTH, SO I'M AT MY WITS END. *TR

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM) IN THE MAIL AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

EXHAUST FROM THE ENGINE COMES INTO THE PASSENGER AREA OF THE VEHICLE, ESPECIALLY ON LONG TRIPS CAUSING HEADACHES. AT FIRST I THOUGHT IT WAS AN ISSUE OF OUTSIDE AIR COMING IN BUT I HAVE THE BUTTON PUSHED FOR INSIDE AIR. THIS HAS BEEN AN ONGOING ISSUE SINCE I PURCHASED THE VEHICLE AT THE END OF 2013.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE WOULD DECELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CONTACT MENTIONED THAT THERE WAS A SUDDEN INCREASE OF ENGINE RPM. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

I HAVE A 2013 FORD EXPLORER SPORT WITH APPROXIMATELY 8500 MILES. THE INTERIOR CABIN OFTEN FILLS WITH EXHAUST FUMES. MANY OCCURRENCE OVER SEVERAL MONTHS WHETHER AC RUNNING WITH FRESH OR RECIRCULATING AIR. I CALLED THE DEALER AND THEY WERE UNAWARE OF ANY ISSUES WITH THIS PROBLEM. OF COURSE I WILL TAKE THE VEHICLE TO DEALER BUT BASED ON OTHER COMPLAINTS, I HAVE REVIEWED I DON'T EXPECT MUCH WILL BE DONE UNLESS FORD MOTOR CO TAKES A DEEPER LOOK TO RESOLVE THE PROBLEM. *TR

EVERY TIME I GIVE AN 'OPEN THROTTLE', OR HARD ACCELERATION ON MY VEHICLE THERE IS A FOUL SMELL THAT ENTERS THE CABIN VIA THE AIR CONDITION VENTS. I HAD THE ISSUE LOOKED INTO BY MY FORD DEALER AFTER THE PROBLEM STARTED. THE DEALER ACTED LIKE THEY HAVE NEVER HEARD OF THE COMPLAINT BUT AFTER READING VARIOUS THREADS ON THE INTERNET IT APPEARS A LOT OF OTHER PEOPLE HAVE HAD THE SAME ISSUE. AFTER SOME RESEARCH I'VE LEARNED THAT THE SMELL IS ACTUALLY EXHAUST FUMES ENTERING THE CABIN. FORD ACKNOWLEDGES THE ISSUE BUT STATES THE AMOUNT OF EXHAUST FUMES ARE NOT ENOUGH TO BECOME TOXIC. I AM VERY CONCERNED OF THIS ISSUE AND FORD NEEDS TO FIX THE PROBLEM. *TR

EXHAUST/BAD SMELL COMES INTO PASSENGER AREA ON ACCELERATION.

WHEN ACCELERATING GAS FUMES SMELL INSIDE VEHICLE (ROTTEB EGGS) AFTER COUPLE OF HOURS DRIVING GETTING BAD HEADACHE FROM IT. IT'S VERY HARMFUL FOR PEOPLE INSIDE CAR, BECAUSE IT MY COST CO2 POISONING. DEALER HAVE NO FIX FOR IT.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HER THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AS I WAS DRIVING I-10 WESTBOUND IN HOUSTON THERE WAS A VERY LOUD DEFINITIVE EXPLOSION IN THE AREA OF THE GAS TANK ON MY 2013 FORD EXPLORER. I IMMEDIATELY LOST POWER AND COASTED TO THE HAZARD LANE. THE FIRE TRUCKS ARRIVED AND THE FIREMEN APPLIED PUTTY TO ALL OF THE LEAKS AROUND THE FUEL TANK. IT WAS CONFIRMED THAT ALL OF MY FUEL HAD DUMPED OUT IMMEDIATELY DURING THE EXPLOSION PREVENTING FURTHER DAMAGE AND FIRE. JUST HAVING FILLED MY GAS TANK, I FEEL LUCKY TO BE ALIVE RIGHT NOW. I AM REALLY AT A LOSS OF WORDS AS TO WHY FORD MOTOR COMPANY AND THE DEALER MAC HAIK FORD DID NOT NOTIFY ME OF THE FUEL TANK LEAK RECALL, ESPECIALLY SINCE THE VEHICLE WAS JUST IN THE SERVICE DEPARTMENT AT MAK HAIK LESS THAN A WEEK AGO. I HAD CLEARLY REQUESTED THAT ALL RECALLS THAT MAY BE APPLICABLE TO THIS VEHICLE BE ASCERTAINED PRIOR TO RELEASING IT TO ME. *TR

I HAVE A 2013 EXPLORER SPORT WHICH I PURCHASED NEW FROM THE DEALER 2 MONTHS AGO. ON THE MORNING OF 8/15/2013 I WAS TURNING LEFT INTO A PARKING LOT AFTER COMING TO A COMPLETE STOP ON A ROAD, GOING LESS THAN 10MPH. AS I ACCELERATED AND TURNED MY WHEEL LEFT THE POWER STEERING FAILED COMPLETELY MAKING IT ALMOST IMPOSSIBLE TO TURN THE WHEEL AND THE WARNING LIGHTS ON THE DASH CAME ON FOR THE ADVANCETRAC AND THE STABILITY CONTROL. I WAS ABLE TO STEER THE VEHICLE INTO A PARKING SPOT AND PUT IT IN PARK. I TURNED THE VEHICLE OFF, WAITED A MINUTE OR TWO AND TURNED IT BACK ON WITHOUT RESOLUTION OF THE SYMPTOMS. I LOOKED UP THE WARNING LIGHTS IN THE OWNERS MANUAL AND IT SAID TO HAVE IT SERVICED IMMEDIATELY. I HAD MY EXPLORER TOWED TO THE CLOSEST FORD DEALER. THE DEALERSHIP STATES THAT THEY HAVE DRIVEN THE VEHICLE OVER 100 MILES IN THE PAST WEEK AND A HALF WITHOUT THOSE PROBLEMS OCCURRING AGAIN. I'VE READ SEVERAL ARTICLES ABOUT FAULTY EPAS SYSTEMS, NONE FROM 2013 EXPLORERS YET. THE FORD ENGINEERS HAVE TOLD THE DEALERSHIP TO RETURN THE VEHICLE TO ME AND 'SEE IF IT HAPPENS AGAIN'. I ASKED THE DEALERSHIP TO PUT ANOTHER 200 MILES OR SO ON THE VEHICLE TO SEE IF THE PROBLEM OCCURS AGAIN WHILE I SEEK INFORMATION FROM FORD. *JS

TL- THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT STATED WHEN SHE CALLED TO MAKE AN APPOINTMENT SHE WAS ADVISED THAT PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THERE WAS NO TIME FRAME AVAILABLE FOR THE PART. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED ANY FAILURES. THE CURRENT MILEAGE WAS 4,200.- LL

WHEN I ACCELERATE FAST, THE EXHAUST ENTERS THE VEHICLE FROM THE AC UNIT. MY CAR WAS IN 3 TIMES BEFORE THE PRESCRIBED TECHNICAL SERVICE BULLETIN (12-12-4) WAS PERFORMED, WHICH BY THE WAY DOES NOT FIX THE ISSUE. CANT EVEN IMAGINE HOOKING UP OUR BOAT TO THIS VEHICLE AS IT WILL PROBABLY KILL US WITH CARBON MONOXIDE POISONING. MY 10 YEAR OLD SON HAS HAD BRONCHITIS 4 TIMES SINCE WE HAVE HAD THIS VEHICLE.. HMMM POSSIBLY RELATED!! IT IS ONLY A MATTER OF TIME BEFORE A CHILD THAT IS STRAPPED INTO HIS SEAT DIES OF C.M. POISONING! THE SMELL IS EXTREMELY WORSE IN THE BACK SEAT, NEVERMIND SITTING IN THE 3RD ROW! YOU WOULD PROBABLY DIE A SILENT DEATH RATHER QUICKLY!! AND THE WORST PART OF ALL... FORD'S CEO [XXX] AND FORD AS A WHOLE IS VERY AWARE OF THIS ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STEERING POWER SUPPORT STOPPED WITHOUT WARNING DURING A TURN AT LOWER SPEED. CAR BECAME ALMOST IMPOSSIBLE TO CONTROL (TURN OR STEER). FAULT LIGHTS INCLUDED STABILITY, TRACTION, AND ENVIRONMENTAL CONTROL ERRORS CAME ON AS THE STEERING POWER SUPPORT TERMINATED. FUSE AND MECHANISM WERE UNDAMAGED. TURNING THE CAR ON AND OFF DID NOT REMOVE THE FAULT. VEHICLE DID THIS ANOTHER 3 TIMES, INCLUDING ONE AT HIGH SPEED OF 70 MPH ON HIGHWAY IN FAT LEFT LANE. HAD TO ALLOW FOR VEHICLE TO MERGE ACROSS 4 LANES OF INTERSTATE TRAFFIC TO SHOULDER AND EVENTUALLY SLOW DOWN. ALL COMPONENTS OF VEHICLE THEN TURN OFF AND MULTIPLE ATTEMPTS TO TURN OFF AND ON VEHICLE ARE REQUIRED WITH PROLONGED TERMS OF VEHICLE BEING LEFT OFF. *TR

WHEN ACCELERATING INSIDE CAB FILLS WITH FUMES. WAS FIXED ONCE TO NO SUCCESS.

TL* THE CONTACT OWNS A 2013 FORD EXPLORER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V270000 (LOCKS/LATCHES AND STATED THAT THE DEALER INFORMED HER IT WOULD TAKE A WEEK TO RECEIVE THE PARTS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PURCHASED VEHICLE IN EARLY 2013. WHILE DRIVING AT VARIOUS SPEEDS NOTICED EXHAUST FUMES COMING FROM AIR VENTS. CALLED MY LOCAL FORD DEALERSHIP AND THEY ADVISED THAT IT WAS NORMAL TO SMELL FUMES BECAUSE IT WAS A NEW ENGINE. NOW SIX MONTHS LATER, I CONTINUE TO SMELL EXHAUST FUMES THROUGH AIR VENTS WHILE DRIVING BUT IT SEEMS TO BE WHILE AT HIGH RPM'S OVER 3000. I RESEARCHED THE NHTSA WEBSITE JUST TO MAKE SURE I WASN'T THE ONLY ONE AND NOTICED THAT THE FOLLOWING NHTSA ID COMPLAINT NUMBERS ARE ALSO ASSOCIATED WITH EXHAUST FUMES COMING THROUGH AIR VENTS. THEY ARE #10522939, 10521718, 10511749, 10503135, 10472937, 10497684 AND 10493493. IT SEEMS THAT THERE DEFINITELY IS A PROBLEM WITH EXHAUST FUMES ENTERING THE CABIN WHILE DRIVING. I JUST RECEIVED SAFETY RECALL NOTICE 13S04 FOR A POSSIBLE FUEL LEAK BUT I DON'T THINK THAT WILL STOP SMELL FROM COMING THROUGH THE AIR VENTS. SEEMS TO BE THAT SOME KIND OF SEAL OR GASKET IS NOT OPERATING AS REQUIRED TO KEEP FUMES FROM ENTERING THE CABIN. I HOPE THAT FORD GETS SERIOUS ABOUT CONDUCTING SOME TESTING FOR A POSSIBLE FIX OR RECALL. AS OTHERS HAVE COMPLAINED, I TRY NOT TO USE MY VEHICLE WHEN TRANSPORTING MY FAMILY AS THEY COULD BE EXPOSED TO HARMFUL EXHAUST FUMES. THIS VEHICLE IS NOT SAFE. *TR

TL* THE CONTACT RENTED A 2013 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, A LOUD EXPLOSIVE NOISE WAS EMITTED AS THE FRONT PASSENGER'S SIDE OF THE VEHICLE COLLAPSED. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE FRONT AXLE HAD BECOME SEPARATED FROM THE TRANSFER CASE. THE SHAFT HAD ALSO ROTATED AND CAUSED DAMAGE TO THE PASSENGER'S SIDE UPPER CONTROL ARM. THE VEHICLE WAS TOWED TO THE RENTAL COMPANY FOR FURTHER INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 13,000.

I WAS IN A FRONT END COLLISION AND THE AIR BAGS DID NOT DEPLOY. FORD STATED THE SENSORS WHERE NOT EFFECTED BY THE ACCIDENT, HOWEVER THE WINDSHIELD CRASHED ALL OVER AND $18,000 WORTH OF FRONT END DAMAGE. *TR

ON A NIGHT WITH LIGHT RAIN, AFTER TRAVELING 1.5 HRS WITH CRUISE CONTROL ON, I PULLED OFF INTERSTATE EXIT TO MAKE A PHONE CALL. I DID NOT TURN ENGINE OFF. AFTER CALL I PROCEEDED TO GET BACK ON INTERSTATE, WHILE MERGING BACK ONTO INTERSTATE I ACCELERATED HARD TO ATTAIN MERGING SPEED, WHEN I MERGED SAFELY IN FRONT OF SEMI THE ENGINE SHOOK VIOLENTLY AND LOST POWER. TO AVOID BEING HIT, I JERKED VEHICLE INTO EMERGENCY LANE. THE CHECK ENGINE LIGHT WAS FLASHING AND THE CAR PLACED IN LIMP MODE. I TURNED THE VEHICLE COMPLETELY OF AND RESTARTED THE ENGINE AND EVERY THING APPEARED TO HAVE RETURNED TO NORMAL. I LATER READ THAT NIGHT THAT THE F150 WITH SAME ENGINE WAS HAVING SIMILAR PROBLEMS. I TOOK THE VEHICLE TO FORD THE FOLLOWING MONDAY. THE SERVICE ADVISOR INFORMED ME THAT FORD HAS BEEN HAVING THE SAME PROBLEM WITH MY ENGINE THAT IS IN THE FORD F150 IN HUMID AREAS. HE STATED THAT LARGE AMOUNTS OF CONDENSATION FORMS IN THE INTERCOOLER WHEN DRIVING FOR LONG PERIODS WITHOUT UTILIZING TURBO, THEN NEXT TIME YOU ACCELERATE HARD THE TURBOS SUCK ALL THE CONDENSATION INTO THE ENGINE CAUSING A MISFIRE AND PUTS ENGINE INTO LIMP MODE. AFTER A WEEK OF THEM CONTACTING FORD ENGINEERS AND RUNNING TEST, THEY TOLD ME THEY CANNOT REPEAT PROBLEM AND THE ENGINE DID NOT STORE ANY CODES IN THE ECM FROM THE PROBLEM. FORD ALSO TOLD THE DEALER THAT I'M THE ONLY PERSON WITH A 2013 EXPLORER WITH THE 3.5 ECOBOOST ENGINE THAT HAS EVER REPORTED PROBLEM. SINCE THEN I HAVE READ ABOUT TWO LAWSUITS WHICH HAVE BEEN FILED AGAINST FORD INVOLVING THE ECOBOOST ENGINE AND INCLUDED THE 2013 FORD EXPLORER SPORT. APPARENTLY THIS STATEMENT IS NOT TRUE. THIS IS A VERY SERIOUS SAFETY ISSUE FOR ME AND MY FAMILY. THE FORD COMPANY IS APPARENTLY DENYING THE ISSUE EXIST, LEAVING ME TO DRIVE A VEHICLE THAT CAN POTENTIALLY PUT MY FAMILY OTHERS WITH THE SAME VEHICLE IN HARMS WAY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR