2016 Ford Explorer Complaint Log

2016 FORD EXPLORER XLT WITH 11,600 MILES. EBT ISSUE? DRIVING TO WORK ON A CITY STREET GOING ABOUT 35 MPH JUST BEFORE 8AM ON 08/25/2016 AND VEHICLE LOST POWER. VEHICLE SLOWED WAY DOWN AND I FELT A JERK/LURCH. MAY HAVE BEEN HIT FROM BEHIND BUT THE OTHER VEHICLE DID NOT STOP. ENGINE WAS STILL ON AND THE WRENCH INDICATOR CAME ON AND A MESSAGE APPEARED "SEE MANUAL" OR "SEE DEALER", I CAN'T REMEMBER WHICH.TRIED ACCELERATING AND VEHICLE WOULD NOT INCREASE SPEED. THE VEHICLE MOVED VERY SLOWLY, MAYBE 5MPH? LUCKILY I WAS ON AN OVERPASS, IN THE RIGHT LANE, AND GOING DOWN THE OVERPASS TO GET THE VEHICLE INTO A HOTEL DRIVEWAY THAT WAS AT THE BOTTOM OF THE OVERPASS. HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. WAITING TO HEAR BACK FROM THE DEALER. READING OTHER COMPLAINTS ABOUT THIS SAME ISSUE AND AGREE THIS IS A SERIOUS DEFECT. LUCKILY THE TRAFFIC WAS NOT BAD BECAUSE THIS COULD HAVE HAD A MUCH WORSE OUTCOME. WE PURCHASED THIS VEHICLE TO HAUL OUR YOUNG KIDS AND TO SUDDENLY LOSE POWER WITHOUT WARNING IS EXTREMELY DANGEROUS TO MY FAMILY AND OTHER DRIVERS.

THE REAR HATCH OPENS AND THEN WHILE SOMEONE IS LOADING THE BACK OF THE CAR (WITH GROCERIES, ETC.), THE HATCH STARTS TO CLOSE. THE HATCH HITS THE PERSON AND DOES NOT REVERSE. INSTEAD, THE HATCH TRIES TO CLOSE EVEN TIGHTER ON THE PERSON WHO IS TRAPPED UNDERNEATH. THE VEHICLE WAS PARKED. THIS HAPPENED ON SEVERAL OCCASIONS AND CLOSED ON ME, MY SON AND MY DOG. THIS IS THE 4TH MAJOR PROBLEM WITH THIS BRAND NEW CAR!

I FELL ASLEEP FROM CARBON MONOXIDE POISONING AND I HIT THREE OTHER CARS CAUSING ME TO TOTAL MY VEHICLE. WEEKS BEFORE I HAD THE ACCIDENT I WAS EXPERIENCING DROWSINESS AND HEADACHES. I HAD THIS VEHICLE LESS THAN TWO MONTHS.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST POWER AND THE SERVICE "WRENCH" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO THE DEALER (NORTHTOWN FORD IN MENOMONIE, WI) WHERE THE THROTTLE BODY WAS REPLACED. THE FAILURE RECURRED AND THE SAME DEALER REPLACED THE RETAINING CLIP, BUT THE FAILURE RECURRED. THE CONTACT MADE THE MANUFACTURER AWARE OF THE FAILURES AND REQUESTED A BUY-BACK. THE CONTACT WAS INFORMED THAT THE ISSUES DID NOT WARRANT A BUY-BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO ROUNTREE FORD (318-798-3673, LOCATED AT 8770 BUSINESS PARK DR, SHREVEPORT, LA 71105) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE FAILURE WAS REPAIRED. AFTER THE REPAIR, WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT BELT INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WRAY FORD (318-686-7300, LOCATED AT 2851 BENTON RD, BOSSIER CITY, LA 71111) WHERE THE SEAT BELT HARNESS, BUCKLE, AND COMPUTER MODULE WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED AN EXTENDED WARRANTY, STATING THAT NOTHING ELSE COULD BE DONE. LATER ON, WHILE DRIVING APPROXIMATELY 70 MPH, THE STEERING LOST POWER. AN UNKNOWN WARNING INDICATOR REGARDING A VISIT TO THE DEALER ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO WRAY FORD WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. *TR

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE ATTEMPTING TO DECELERATE FROM 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER WAS ABLE TO COAST ONTO THE SHOULDER. THE ENGINE WARNING INDICATOR ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,400.

CARBON MONOXIDE SMELL IS PREVALENT IN THE CABIN ESPECIALLY WHILE AC UNIT IS CIRCULATING. SMELLS SOUR OR LIKE ROTTEN EGGS. I'VE OWNED THE CAR LESS THAN 6 MONTHS AND USE IT FOR BUSINESS TRAVEL, SPENDING MANY HOURS AT A TIME IN THE CAR. AFTER CONDUCTING RESEARCH I SEE THAT THIS IS A COMMON COMPLAINT AND PEOPLE HAVE LOST CONSCIOUSNESS. VERY SERIOUS ISSUE WHICH FORD HAS NOT ADDRESSED.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. ...UPDATED 12/14/16 *BF

WHILE MY EXPLORER WAS IN MOTION WHILE DRIVING HOME ON A CITY STREET, THE CAR SEEMED TO SLIP GEAR AND SUDDENLY LOST ACCELERATION. PUSHING THE GAS PEDAL DID NOTHING AND THE CAR WOULD ONLY MOVE FORWARD UP TO 5 MPH. I RECEIVED A NOTICE ON THE DASHBOARD SAYING "CHECK OWNERS MANUAL" AS WELL AS THE CHECK ENGINE, WRENCH AND AIRBAG LIGHT BEING LIT. I WAS ABLE TO MAKE IT HOME SINCE I WAS RIGHT DOWN THE BLOCK. AFTER RESTARTING THE CAR ON MULTIPLE OCCASIONS IT DROVE NORMALLY BUT THE CHECK ENGINE LIGHT REMAINED ON. I WAS ABLE TO TAKE IT TO THE DEALER WHICH STATED THAT I NEEDED A NEW THROTTLE BODY. THIS SEEMS TO BE A KNOWN ISSUE WITH FORD BUT THERE HAS NOT BEEN ANY RECALL. MY EXPLORER WAS PURCHASED IN NOVEMBER 2015 AND HAS ROUGHLY 7,900 MILES DRIVEN. HAD I BEEN ON THE HIGHWAY WITH MY FAMILY THIS COULD HAVE RESULTED IN A MAJOR ACCIDENT.

ALMOST KILLED DRIVING WITH TWO YOUNG GRANDCHILDREN ON MAJOR HIGHWAY WHEN LOST POWER. HAD TO MAKE ACROSS LANES TO SHOULDER OF ROAD, CAUSING CARS TO SWERVE AROUND US. PROBLEM DEEMED TO BE THROTTLE BODY ASSEMBLY. IT AMAZES ME THAT THIS PROBLEM HAS EXISTED FOR SO LONG AND THE NHTSA HAS DONE LITTLE ABOUT OTHER THAN MAKING FORD COVER THROUGH EXTENDED WARRANTY???? HOW MANY DEATHS NEED TO OCCUR TO GET ACTION?????????

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE SHUT OFF. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THEY WOULD LOOK INTO THE MATTER. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 7,000.

WHEN ACCELERATING EXHAUST FUMES FILL THE CABIN

PURCHASED NEW VEHICLE 2/2016 AND HAS BEEN TAKEN TO THE DEALERSHIP 7 TIMES DUE TO ENGINE/EXHAUST SMELL ON HEAVY ACCELERATION COMING IN THE CABIN OF THE VEHICLE WHILE DRIVING ON THE HIGHWAY. SERVICE INVOICES ARE ATTACHED WITH THE EXCEPTION OF 1 THAT WAS DONE 3/2017 AND NO PAPERWORK WAS GIVEN TO ME ON THAT VISIT.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER AND STOPPED. THE CHECK ENGINE LIGHT AND A WRENCH INDICATOR ILLUMINATED. THE DRIVER PULLED OVER AND RESTARTED THE VEHICLE AFTER ABOUT TEN MINUTES. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NHTSA WOULD BE NOTIFIED. THE FAILURE MILEAGE WAS 14,000. ....UPDATED 09/08/16 *BF*JB

CAN LURCH VIOLENTLY WHEN OPERATING AT LOW SPEED SUCH AS IN A PARKING LOT

TRAVELING 65 MPH ON I95 RUSH HOUR TRAFFIC. ENGINE FAILED WITHOUT WARNING. VERY, VERY DANGEROUS SITUATION. NO POWER. HAD TO CROSS 3 LANES OF HEAVY TRAFFIC TO THE BREAKDOWN LANE. FORD IS AWARE - THIS IS A POTENTIALLY DEADLY FLAW.

I WAS DRIVING DOWN I-295 WITH A SPEED OF 65MPH WHEN I SAW A WRENCH ICON ON THE DASH BOARD LIGHT UP AND I LOST CONTROL ON ACCELERATION. NO POWER EVEN THOUGH YOU ARE STEPPING ON THE GAS YOU SLOWLY DECELERATE LIKE YOU PLACED THE CAR IN NEUTRAL.THE NEXT DAY I CALLED UP THE SERVICE DEPT OF MY DEALER. EXPLAINED TO THE TECH WHAT HAD HAPPENED AND WITHOUT HESITATION HE REPLIED "YOU HAVE TO CHANGE THE THROTTLE BODY, IT'S DEFECTIVE ."

BOUGHT VEHICLE 4 MONTHS AGO. TODAY WHEN PULLING INTO MY DRIVEWAY I STOPPED AND PLACED MY CAR IN PARK. MY CAR CONTINUED TO ROLL DESPITE GEARSHIFT BEING IN PARK. IT STRUCK THE STONE ASPECT OF MY HOUSE LEAVING EXTENSIVE SCRATCHES AND SCRAPES OVER THE RIGHT FRONT END.

I'M A VICTIM OF THE WIDE SPREAD ELECTRONIC THROTTLE BODY ISSUE ON THE 2016 FORD EXPLORER, LIMITED, FWD, 3.5V6. IT ONLY CLOCKED 7000 MILES AND IT HAPPENED WHEN I WAS AT AROUND 40MPH IN THE TRAFFIC, AND ALL OF SUDDEN, BOTH THE CHECK ENGINE AND AIRBAG LIGHT TURNED ON, STEERING WHEEL BECAME HEAVY, AND LOST ALL THE POWER, PRESSING THE GAS PADDLE COULDN'T ACCELERATE THE VEHICLE. I MANAGED TO COAST TO THE ROAD SIDE, CALLED THE TOW TRUCK, AND SENT THE CAR IN NEARBY FORD SERVICE. ON THE NEXT DAY, I WAS INFORMED OF THE THROTTLE BODY FAILURE AND FAULTY PART WAS REPLACED. AS ECHOED BY SO MANY OTHER OWNERS, THIS IS A KNOWN DEFECT IN AN IMPORTANT PART ON THIS BRAND NEW CAR, IT'S EXTREMELY DANGEROUS TO LOSE ALL POWER ALL OF SUDDEN IN THE MIDDLE OF THE TRAFFIC, WHAT IF IT'S ON A SPEEDY HIGHWAY? HUSBAND, WIFE, OR CHILDREN COULD BE SERIOUSLY HIT OR EVEN KILLED. IF THIS IS NOT CLASSIFIED AS A RECALL CASE, WHAT ELSE IS?

2016 FORD EXPLORER SPORT - FULLY LOADED 3.5L ECO BOOST. WITHIN WEEKS OF BUYING WE NOTICED AN EXHAUST/SULFUR SMELL IN CABIN WHEN CLIMATE CONTROL ON AND FRONT + REAR AIR GOING WITH RECIRCULATE ON AS WELL. IT STARTED WHILE ACCELERATING/PASSING GEAR ON HILLS/GRADES BUT NOW DOES IT ALL THE TIME...EVEN WHEN STOPPED AT A RED LIGHT! WE HAVE TAKEN IT TO DEALER FOUR TIMES WHILE THEY HAVE HAD MY EXPLORER FOR OVER 50 DAYS TOTAL. DEALER WILL NOT ACKNOWLEDGE SMELL EVEN THOUGH WE HAVE TAKEN MULTIPLE TEST DRIVES WITH PORTABLE CARBON MONOXIDE READER SHOWING EXTREMELY HIGH LEVELS WITH SMELL PRESENT & RECORDING THE INCIDENTS AT THE SAME TIME (FORD TECH IN VEHICLE WITH US WITNESSING THE CO READER LEVELS). CORPORATE FORD ENGINEERS ARE DENYING AND DOWNPLAYING ODOR & CO READINGS. WE HAVE BEEN DEALING WITH THIS FOR OVER FOUR MONTHS - FORD HAS YET TO PROVIDE A LOANER BUT THEY WANT ME TO PICK UP MY CAR WHEN IT'S NOT REPAIRED BUT THEY DEEM "SAFE". QUITE A LIABILITY DON'T YOU THINK? WE ARE "EXTREME COMMUTERS" SO WE ARE IN OUR EXPLORER AT LEAST 15 HOURS A WEEK AND NOW EXPERIENCE MIGRAINES, DROWSINESS, BEING NAUSEOUS, AND MY WIFE IS CURRENTLY BEING TESTED FOR CANCER. PLEASE INCLUDE THE 2016 EXPLORER MODELS WITH YOUR INVESTIGATION SO MY FAMILY AND I CAN BE HEALTHY + SAFE WHILE DRIVING. WE IMPLORE THE NHTSA TO HELP US AND OTHERS WITH FAMILIES THAT FORD IS WILLFULLY EXPOSING CO POISON TO AND THEY ARE NOT ACTING TO REMEDY THIS SITUATION ON THEIR OWN WITH YOUR INTERVENTION. I INVITE FORD CEO'S ALONG WITH THEIR FAMILIES TO DRIVE MY CAR THAT THEY CLAIM IS 'SAFE' FOR A MONTH TO SEE HOW THEY FEEL BEING UNPROTECTED AND LAID BARE TO THEIR OWN CONTAMINANTS.

WHILE DRIVING THROUGH A MAJOR CITY ON THE EXPRESSWAY AT RUSH HOUR, THE VEHICLE SUDDENLY LOST POWER. THE DASH ILLUMINATED A WRENCH (POWERTRAIN FAULT) AND CHECK OWNERS MANUAL. WE DECELERATED IN TRAFFIC DOWN TO ABOUT 5 MPH. WE WERE EXTREMELY FORTUNATE THAT NO ONE WAS HURT AS WE TRIED TO MAKE OUR WAY TO THE RIGHT SHOULDER FROM THE LEFT LANE (THERE WAS INADEQUATE SHOULDER ON THE LEFT WHEN THE FAILURE OCCURRED). NO QUESTION IN OUR MIND THAT THIS IS LIFE THREATENING! WE FEEL FORTUNATE WE WERE NEAR AN EXIT, SO WE LIMPED ALONG AT 5 MPH TO A GAS STATION. THE VEHICLE WAS TOWED TO A DEALERSHIP AND NEXT DAY VERIFIED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE. THE DEALER CHANGED THIS PART OUT AND WE FORTUNATELY HAVE NOT HAD A RECURRENCE. MILEAGE AT FAILURE WAS 9456. ONE WOULD NOT EXPECT A THROTTLE BODY TO FAIL, ESPECIALLY AT LOW MILEAGE. WE NOW READ THAT MANY 2016 EXPLORERS HAVE THIS DEFECT AND THAT OTHER DRIVERS HAVE EXPERIENCED THE SAME LIFE THREATENING EVENT THAT WE DID.

WHILE DRIVING ON A BUSY HIGHWAY WITH MY THREE CHILDREN I LOST ALL POWER TO MY VEHICLE JUST BARELY MAKING IT OUT THE WAY OF A SENI TRUCK. THE EXPLORER WAS PURCHASED IN MARCH OF THIS YEAR BRAND NEW TO AVOID PROBLEMS LIKE THIS. DOES SOMEONE HAVE TO BE KILLED BEFORE A RECALL IS ISSUED?!?!?!?!!!

VEHICLE WAS PROCEEDING AND ALL POWER TO THROTTLE STOPPED. POWER STEERING WENT OUT. VEHICLE COASTED TO STOP IN TRAFFIC TURN LANE. FORD STATED THIS IS A PROBLEM WITH VEHICLES THROTTLE BODY

THE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 40 MPH WHEN THE ENGINE WENT TO IDLE. A WRENCH ICON SHOWED ON THE DASH AND THE ENGINE WOULD IDLE, BUT WHEN THE GAS PEDAL WAS DEPRESSED, THE CAR WOULD NOT ACCELERATE WHATSOEVER. THE PROBLEM IS A DEFECTIVE THROTTLE BODY AND THE ISSUE IS WIDELY REPORTED AS A COMMON OCCURRENCE. BECAUSE THE THROTTLE BODY FAILED ON A MAJOR INTERSTATE HIGHWAY AT RUSH HOUR MADE FOR A VERY DANGEROUS SITUATION. FORD SEEMS TO HAVE NO RESOLUTION FOR THIS ISSUE.

ELECTRONIC THROTTLE BODY ISSUES. WHILE DRIVING VEHICLE (THAT HAS ONLY 8300 MILES) THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND PUT THE VEHICLE INTO A "LIMP MODE" WHILE DRIVING. WHILE DRIVING 50 MPH DOWN A BUSY LOCAL ROAD THE WRENCH SAFETY LIGHT CAME ON ALONG WITH "SEE MANUAL" ON DISPLAY AREA. VEHICLE SUDDENLY WOULD NO LONGER ACCELERATE AND IDLED AT LESS THAN 5 MPH. EXTREMELY DANGEROUS WHILE DRIVING DOWN THE ROAD AND THE VEHICLE JUST STOPS ACCELERATING WHILE IN TRAFFIC. WAS ALMOST IN MULTIPLE ACCIDENTS WHILE TRYING TO COAST THE VEHICLE OUT OF THE ROADWAY. HAD TO BE TOWED TO LOCAL DEALERSHIP. WENT ONLINE AND READ OVER 50 REVIEWS OF THIS HAPPENING TO OTHER PEOPLE!!

LOST POWER WHILE CROSSING AN INTERSECTION. WAS ABLE TO GLIDE THE CAR TO THE SIDE OF THE ROAD. INTERNET SEARCH DISCLOSED THAT IT IS A PROBLEM WITH SEVERAL FORD CARS AND POSSIBLY A FAULTY ETB. HAD IT HAPPENED ON A FREEWAY I WOULD PROBABLY BE DEAD. THE PROBLEM WITH THIS DEFECTIVE COMPONENT HAS BEEN REPORTED BEFORE BUT SO FAR NO RECALL HAS BEEN ISSUED. PLEASE DO SOMETHING!!!

2016 FORD EXPLORER WITH APPROXIMATELY 8400 MILES. WAS TRAVELING SOUTHBOUND ON US HWY 1 AT APPROXIMATELY 50MPH WHEN VEHICLE SUDDENLY STOPS ACCELERATING AND WRENCH LIGHT COMES ON. CAR WILL ONLY COAST AT LESS THAN 5MPH. WAS ABLE TO PULL INTO A PARKING LOT WITHOUT BEING INVOLVED IN AN ACCIDENT. VEHICLE WAS ON AND SHAKING BUT WOULD NOT ALLOW ME TO ACCELERATE. VEHICLE HAD TO BE TOWED TO FORD DEALERSHIP. FORD MECHANIC STATED IT WAS THE ELECTRONIC THROTTLE BOTTLE AND THEY HAVE ALREADY HAD A FEW OF THEM COME IN TO BE REPLACED. ETB HAS BEEN REPLACED BUT VEHICLE STILL LAGS WHEN ACCELERATING. WENT ON CARSCOMPLAINTS.COM AND 38 COMPLAINTS HAVE ALREADY BEEN FILED FOR THE SAME ISSUE.

REAR WINDOW WIPER IS NOT WORKING ANYMORE.

ON TWO SEPARATE OCCASIONS MY 2016 FORD EXPLORER SPORT FOUR-WHEEL-DRIVE, WITH APPROXIMATELY 6100 MILES, THE AUTOMATIC TRANSMISSION FAILED TO STAY IN THE PARK POSITION. ON THE FIRST OCCASION IN JUNE 2016 THE VEHICLE ROLLED AWAY AFTER EXITING THE VEHICLE AT A SHOPPING CENTER PARKING LOT AND HAD TO BE CHASED DOWN! THANKFULLY CAUGHT UP WITH IT AND JUMPED BACK IN BEFORE IT HIT SOMEONE OR ANOTHER VEHICLE! THE SECOND OCCURRENCE WAS ON AUGUST 1, 2016 PARKED IN FRONT OF A COMMERCIAL BUILDING AND AGAIN THE VEHICLE'S AUTOMATIC TRANSMISSION DID NOT STAY IN THE PARK POSITION AND BEGAN TO ROLL AWAY, THANKFULLY THIS TIME BEFORE EXITING THE VEHICLE. INITIALLY THOUGHT THE FIRST TIME WAS A FLUKE BUT SINCE IT HAS HAPPENED TWICE IT IS A SAFETY CONCERN THAT NEEDED TO BE REPORTED.

EXHAUST GAS SMELL INSIDE CABIN. PRIMARY DRIVER HAS BEEN EXPERIENCING HEADACHES. VEHICLE HAS 6,000 MILES ON IT. THIS IS A 2016 MODEL.

EXHAUST SMELL IN CABIN UPON HARD ACCELERATION OR HILL CLIMBING. PROBLEM OCCURS ANY TIME RPMS EXCEED 3000-3500 FOR MORE THAN A FEW SECONDS. WIDE OPEN THROTTLE IS NOT REQUIRED, JUST MODERATE ENGINE STRAIN IN NORMAL DRIVING CONDITIONS. EXHAUST SMELL SEEMS TO COME THROUGH A/C VENTS AND IS WORSE WITH SYSTEM ON RECIRCULATE, BUT IS DEFINITELY PRESENT WHEN SYSTEM IS SET TO FRESH AIR AS WELL. REAR A/C SYSTEM DOES NOT HAVE TO BE ON IN ORDER TO GET THE SMELL. EXHAUST SMELL IS BAD ENOUGH TO BURN YOUR THROAT IF NOT VENTED BY ROLLING DOWN WINDOWS QUICKLY. PERSONS IN BACK SEAT COMMONLY COMPLAIN OF HEADACHES WHEN RIDING IN THE VEHICLE. VEHICLE HAS BEEN TO THE DEALER A TOTAL OF 5 TIMES FOR REPAIRS. NONE HAVE CORRECTED THE ISSUE. TSBS 14-0130 HAS BEEN PERFORMED, MUFFLERS HAVE BEEN REPLACED, HVAC MODULE HAS BEEN UPDATED, BUT PROBLEM STILL PERSISTS AS BAD OR WORSE THAN EVER. VEHICLE WAS PURCHASED BRAND NEW. PROBLEM BEGAN AROUND 1,500 MILES. THERE HAVE BEEN NO AFTER-MARKET MODIFICATIONS TO THE VEHICLE.

EXHAUST FUMES COMING THRU AC VENTS UNDER ACCELERATION. HEAVY ODOR OF SULFUR IN CAB!

SINCE THE PURCHASE OF THE VEHICLE APPROXIMATELY 7 MONTHS AGO WE HAVE NOTICED FROM TIME TO TIME THE SMELL OF EXHAUST INSIDE THE CABIN UPON EXCELERATION. SINCE THE A/C WAS IN USE, I'M UNSURE IF IT'S COMING IN THRU THE VENTS OR SOMEWHERE FROM THE BACK OF THE VEHICLE THRU DRAFT FROM A LEAKING SEAL. NEVERTHELESS I AM CONCERNED FOR MY FAMILY AS THE VEHICLE IS PRIMARILY USED BY MY WIFE , MY 5 YEAR OLD SON, AND 6 MONTH OLD DAUGHTER. I DO KNOW AND ALSO HAVE MEDICAL RECORDS SHOWING THAT MY SON HAS HAD AN INCREASED SENSITIVITY WITH HIS PULMONARY SYSTEM AND HAS RECENTLY VISITED A PULMONARY SPECIALIST RESULTING IN THE DAILY USE OF AN INHALER. MY WIFE HAS ALSO BEEN EXPERIENCING FREQUENT MIGRAINES THAT SEEM TO HAVE NO NOTICEABLE TRIGGER EXCEPT POSSIBLY THE ODOR WHILE DRIVING. AS FAR AS MY DAUGHTER, SHE HAS HAD PROBLEMS FREQUENTLY WITH HER SINUSES INCLUDING CONGESTION. I WOULD LIKE TO SEE SOME TYPE OF AFFIRMATIVE ACTION SEEING AS HOW THIS PROBLEM COULD CAUSE SERIOUS HEALTH PROBLEMS AND POSSIBLE DEATH.

ACCELERATOR ISSUE - FORD EXPLORER LIMITED 2016: UPON INITIAL ACCELERATION THROUGH AN INTERSECTION (MAN-O-WAR/TODD'S RD. LEXINGTON, KY) AND REACHING APPROXIMATELY 10MPH THE VEHICLE FAILED TO ACCELERATE THEN BEGAN COASTING. AFTER FOUR OR FIVE ATTEMPTS TO PUSH THE ACCELERATOR, THE ENGINE (2.4L) REVVED AND THE VEHICLE BEGAN GAINING SPEED WITH NO FURTHER PROBLEMS. THE VEHICLE WAS CLEARLY IN DRIVE, HAD A FULL TANK OF GAS AND HAS ONLY 3500 MILES ON ODOMETER. UPON NOTIFYING ROADSIDE ASSISTANCE THIS DATE, THE INDIVIDUAL ANSWERING THE CALL STATED THIS IS A COMMON PROBLEM WITH NEW FORD EXPLORERS.

2016 FORD EXPLORER SHUTS OFF WHILE DRIVING. IT'S A KNOWN ISSUE, BUT THE VEHICLES ARE STILL BEING SOLD AND NO RECALL OR SYSTEMATIC WAY OF REPLACING IT. I WAS ON THE HIGHWAY AND THE VEHICLE JUST SLOWED DOWN TO A CRAWL TWICE. FORD OFFER NO SOLUTION. I CHECKED ONLINE AND THIS SEEMS TO BE A PROBLEM MANY PEOPLE ARE EXPERIENCING. I ALMOST GOT HIT TWICE TRYING TO GET TO THE SHOULDER LANE.

VEHICLE SUDDENLY STOPS ACCELERATING. WAS DRIVING AND HAD GAS PEDAL TO THE FLOOR, BUT VEHICLE KEPT SLOWING DOWN THEN SUDDENLY JERKED FORWARD. DRIVING DOWNHILL WHILE BRAKING AND RPM GAUGE SURGING FOR NO REASON.

MY WIFE, AND 2 FRIENDS, WERE ATTEMPTING TO MERGE ONTO A MAJOR HIGHWAY WHEN THE VEHICLE LOST ALL POWER WITHOUT WARNING AND WAS ALMOST STRUCK BY A PASSING SEMI. THE WRENCH SYMBOL CAME ON. VEHICLE DRIFTED TO THE SHOULDER OF THE ROAD. HER FRIEND CALLED HER HUSBAND WHO KNEW IMMEDIATELY WHAT THE PROBLEM WAS. HE TOLD MY WIFE TO LET IT SIT A FEW MINUTES THEN TRY TO RESTART IT. IT DID START AND DROVE IT HOME WITH THE WRENCH SYMBOL ON. DID A QUICK INTERNET SEARCH AND FOUND OUT THIS IS A WELL KNOWN PROBLEM BY FORD. THE THROTTLE BODY NEEDS TO BE REPLACED. THIS VEHICLE ONLY HAS 8,000 PLUS MILES. TONIGHT WE ARE GOING TO ATTEMPT TO DRIVE IT TO THE DEALER AFTER ALL THE TRAFFIC DIES DOWN. SOMEONE IS GOING TO END UP DEAD OR BADLY INJURED. WHY HASN'T FORD DONE A RECALL?

THROTTLE BODY QUITS WORKING LEAVING YOU WITH NO ABILITY TO ACCELERATE IN TRAFFIC. WHILE DRIVING DOWN HWY CAR SUDDENLY LOST ABILITY TO ACCELERATE, HAD TO COAST UNTIL I COULD FIND A PLACE TO PULL SAFELY OUT OF TRAFFIC, VERY SCARY.

CAR JERKED AND THEN THE WRENCH LIGHT CAME ON. COULD NOT ACCELERATE OVER 5 MPH, HAS GAS PEDAL TO THE FLOOR, JUST OVER 7000 MILES.

DRIVING DOWN ROAD AND EXPLORER STARTED LOSING POWER, CUTTING OUT AND ENGINE ALMOST DIED. THE CHECK ENGINE LIGHT AND TOOL LIGHT CAME ON DISPLAY. I WAS BARELY A FEW HUNDRED FEET FROM MY HOUSE, SO I SLOWLY MANAGED TO GET VEHICLE TO MY DRIVEWAY. MY HUSBAND ATTEMPTED TO DRIVE EXPLORER IN SUBDIVISION AGAIN AND EXPLORER AGAIN STARTED MISFIRING AND ENGINE DIED. TURNED AIR CONDITIONER OFF AND IT RESTARTED AND APPEARED TO SHAKE EXPLORER AS ENGINE MISFIRED AND WE BARELY GOT IT BACK IN OUR DRIVEWAY. IT ONLY HAS 7,740 MILES ON IT!! I CALLED DEALERSHIP AND HAD IT TOWED TO THERE TODAY.

SHORTLY AFTER PURCHASING A NEW 2016 FORD EXPLORER WE BEGAN TO SMELL EXHAUST FUMES ON MY, MY WIFE AND YEAR AND A HALF OLD DAUGHTERS CLOTHING AFTER HAVING BEEN IN THE CABIN WITH THE REAR A/C TURNED ON. UNSURE OF WHERE THE SMELL WAS COMING FROM, WE EZLIMINATED THE POSSIBILITY OF THE ODOR BEING CAUSED FROM LOADING THE BABY IN WHILE HAVING THE VEHICLE RUNNING BY NOT STARTING THE VEHICLE UNTIL WE WERE ALL IN. AFTER A FEW SHORT MINUTES OF DRIVING WE WOULD HAVE THE SAME EXHAUST SMELL ON ALL OF OUR CLOTHING. IN ADDITION THERE WERE PLUMES OF BLACK SMOKE COMING OUT OF THE EXHAUST EVERY TIME I ACCELERATED FROM A STOP. ALTHOUGH THE TWO ITEMS MAY NOT BE LINKED, THE FACT WE ARE EXPERIENCING THIS AT LESS THAN 5K MILES IS MORE THAN UNSETTLING, NOT TO MENTION A POSSIBLE EXPOSURE TO CARBON MONOXIDE. I FEAR FOR THE HEALTH OF MY FAMILY AND ANY OTHER FAMILIES WHERE THIS SITUATION IS OCCURRING. FORD IS CLUELESS, AND CURRENTLY IS OFFERING NO MEANS OF TESTING THE CABIN FOR EXHAUST EMISSIONS. OUR DEALERSHIP HAS HAD THE VEHICLE FOR A WEEK AND HAVE OFFERED NOTHING MORE THAN A SHOT IN THE DARK FIX TO THE ISSUE, WITH NO DIRECTION OR PROMISE OF A FIX.

NEW 2016 FORD EXPLORER XLT, 6000 MILES, WITHOUT WARNING LOOSES POWER, CAR STAYS RUNNING, BUT ACTS LIKE IN NEUTRAL. ENGINE LIGHT AND AIR BAG LIGHT COME ON, SAYS TO CALL DEALER, EMERGENCY. THIS HAPPENED ON HIGHWAY 285, 10 LANES OF VERY FAST MOVING TRAFFIC,WITH MY WIFE AND CHILD IN THE CAR, VERY DANGEROUS WE WERE ALMOST WAS STUCK IN MIDDLE LANE AS THE CAR GLIDED TO A STOP. HAVE SEEN HUNDREDS OF REPORTS ON THE INTERNET ABOUT THIS SAME PROBLEM. FORD DEALER WAS AWARE OF THE ISSUE, REPLACED THROTTLE BODY, THIS PART IS DEFECTIVE AND THE ISSUE IS WELL DOCUMENTED ON THE INTERNET. THEY REPLACED THE PART AT NO COST, BUT I HAVE NO CONFIDENCE THEY ACTUALLY KNOW THE ISSUE OR IF THIS WILL HAPPEN OVER AND OVER. BASED ON THE OTHER REPORTS I HAVE SEEN THIS ALWAYS HAPPENS AROUND 7000 MILES. I HAVE RECENTLY RECEIVED A LETTER FROM FORD REGARDING MY 2014 FOCUS, STATING IT HAS THE SAME ISSUE AND THAT THEY HAVE EXTENDED THE TRANSMISSION WARRANTY TO 10 YEARS. I AM NOW CORNERED THIS AFFECTS ALL FORD MODELS.

MY PREGNANT WIFE AND I WERE DRIVING DOWN A BUSY, MAIN NASHVILLE ROAD YESTERDAY WHEN OUR 2016 FORD EXPLORER WITH 8500 MILES ON IT CEASED TO ACCELERATE. A WRENCH APPEARED ON THE DASHBOARD, RPMS DROPPED TO AN IDLE STATE, AND IN HEAVY TRAFFIC I COULD NOT ACCELERATE IN ORDER TO MOVE MY CAR OFF THE ROAD, NEARLY CAUSING AN WRECK. FORD HAS HAD MY CAR FOR TWO DAYS. THIS ISSUE IS APPARENTLY RELATED TO A FAULTY THROTTLE BODY. A QUICK INTERNET SEARCH SHOWS THAT HUNDREDS, IF NOT THOUSANDS OF PEOPLE HAVE HAD THIS SAME EXACT ISSUE WITH SIMILAR LOW MILEAGE 2016 EXPLORERS AND THAT FORD HAS DETERMINED IT TO BE A FAULTY THROTTLE BODY. CONSIDERING THE FACT THAT SO MANY VEHICLES HAVE EXPERIENCED THIS VERY DANGEROUS ISSUE, FORD SHOULD BE RECALLING THESE VEHICLES. THIS IS A SAFETY ISSUE ON PAR WITH THE GM IGNITION SWITCH PROBLEM. A VEHICLE LOSING ALL POWER IN TRAFFIC, WITHOUT WARNING, CAN CAUSE WRECKS AND DEATHS. APPARENTLY FORD IS ALSO REPLACING THESE FAULTY THROTTLE BODIES WITH THE IDENTICAL OEM PART, SINCE "NOT ALL OF THE THROTTLE BODIES ARE AFFECTED." FORD TECHNICIANS SEEM UNSURE AS TO WHETHER OR NOT THE NEW THROTTLE BODY WILL DISPLAY THE SAME ISSUES SINCE THEY ARE THE SAME PART. THIS IS A BRAND NEW VEHICLE AND I NOW FEEL UNSAFE DRIVING IT, AND EVEN LESS SAFE HAVING MY PREGNANT WIFE DRIVE THIS CAR. I'M STUCK WITH A FAMILY HAULER IN WHICH I DON'T FEEL SAFE DRIVING MY FAMILY.

HUSBAND WAS DRIVING THE VEHICLE WAS ABOUT TO ACCELERATE TO GET UP A HILL ON A CITY STREET AND ENGINE SOUNDED LIKE TRANSMISSION OR OTHER MAJOR PART JUST "DROPPED". STEERING WHEEL FROZE, CAR IDLED VIOLENTLY, COULD NOT MOVE VEHICLE, STARTED TO ROLL BACKWARDS UNTIL EMERGENCY BRAKE WAS APPLIED.ACCELERATION WENT TO LITERALLY ZERO,SUV WOULD NOT MOVE. ORANGE WRENCH LIGHT CAME ON, STATED TO SEE MANUAL.PLACED CAR IN PARK SHUT OFF ENGINE AND WAITED AND STARTED AT BACK UP AGAIN. SCARRY STUFF, 2 CHILDREN 2 AND YOUNGER IN VEHICLE. WON'T LET ME INPUT ON NEXT PAGE, APPROXIMATELY 25-30 MILES AN HOUR, SUV HAS 5,500 MILES ON IT

I WAS DRIVING MY VEHICLE ON A STREET AND THE GAS PETAL STOPPED WORKING. THE CAR STARTED SHAKING AND I COULDN'T MAKE IT TO THE SIDE OF THE ROAD. THE CAR WOULD DRIVE AGAIN AFTER RESTARTING THE ENGINE, BUT, ONLY FOR 5-10 MINUTES BEFORE THE GAS PETAL STOPPED WORKING AGAIN. I TOOK IT TO THE FORD DEALERSHIP AND WAS TOLD IT WAS THE THROTTLE BODY AND THEY HAVE BEEN HAVING ELECTRICAL ISSUES AND THIS HAPPENS A LOT. THEY INSTALLED A NEW THROTTLE BODY AND TOLD ME THEY WEREN'T SURE IF IT WOULD HAPPEN AGAIN. I HAD MY FAMILY IN THE CAR WITH ME AND IT WAS AN EXTREMELY DANGEROUS SITUATION.

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT AND THE AIR BAG WARNING LIGHT WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. THE VIN WAS NOT AVAILABLE.

TURNED CAR ON, BACKED OUT OF DRIVEWAY & IT SUDDENLY LOST ALL POWER & "WRENCH" LIGHT CAME ON. COULD BARELY GET IT TO SIDE OF THE ROAD. AFTER TURNING IT OFF & ON THE ENGINE LIGHT ALSO CAME ON. CAR WAS UNDRIVABLE, NEEDED TO BE TOWED. DEALER SAID IT WAS THROTTLE BODY THAT NEEDED TO BE REPLACED. CAR IS ONLY 7 MONTHS OLD AND ONLY HAS 7715 MILES ON IT.

I HAVE A 2015 FORD EXPLORER THAT I BOUGHT NEW. I HAVE HAD IT IN THE SHOP THREE TIMES NOW, FOR EXHAUST FUMES IN THE CABIN. I JUST RECENTLY PICKED IT UP THURSDAY. THEY REPLACED THE EXHAUST MUFFLERS WITH TURN DOWN EXHAUST. WE ASK THE SERVICE MANAGER IF HE DROVE IT. TO SEE IF THAT FIXED THE PROBLEM. HE SAID NO, BUT HE HAD ALL THE CONFIDENCE THAT THIS WILL WORK. WELL GUESS WHAT, IT DIDN'T! NOW I HAVE ANOTHER CALL INTO THE SERVICE DEPARTMENT. I HAVE A VACATION TRIP PLANNED WITH MY GRANDKIDS COMING UP. THIS IS SO ANNOYING TO PAY SO MUCH FOR A CAR THAT STAYS IN THE SHOP MORE THAN ON THE ROAD. I LOVE MY EXPLORER, BUT I CAN'T KEEP DEALING WITH THIS PROBLEM. PLUS NOT HAVING A CAR TO DRIVE, BUT STILL MAKING THE PAYMENTS. THIS IS A FORD PROBLEM THAT SHOULD BE FIXED, PLUS GIVE THE CUSTOMER ANOTHER CAR TO DRIVE.

I RENTED A 2016 FORD EXPLORER FROM AVIS AT THE PORTLAND (ME) AIRPORT (AVIS VEHICLE #40933351). ON FRIDAY, JULY 15TH, THE UNIT STALLED AS I PULLED INTO AN INTERSECTION. THE ACCELERATOR WAS NON-RESPONSIVE AND THE CAR MOVED AT A VERY REDUCED RATE OF SPEED. SEVERAL LIGHTS ON THE DASHBOARD LIT UP - CHECK ENGINE, AIRBAG, AND A NOTE CAME UP TO CHECK THE OWNER'S MANUAL. I WAS ABLE TO FINISH CROSSING THE INTERSECTION AT THE SLOWER SPEED AND PULL TO THE SIDE OF THE ROAD. I SHUT THE CAR OFF AND RESTARTED IT AND IT OPERATED PROPERLY FOR A WHILE. LATER THAT NIGHT, I STOPPED AT A STOP LIGHT. WHEN THE LIGHT TURNED GREEN, I MADE A LEFT HAND TURN. ONCE AGAIN, THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP WITH MULTIPLE WARNING LIGHTS. I PULLED TO THE SIDE OF THE ROAD AND CALLED AVIS ROADSIDE ASSISTANCE. THE PERSON ON THE LINE TOLD ME THIS WAS A COMMON ISSUE WITH FORD EXPLORERS AND THAT I HAD TO TURN THE CAR OFF, STEP ON THE ACCELERATOR, THEN PUT MY FOOT ON THE BRAKE AND RESTART THE CAR TO CLEAR THE FAULT BUT THE CHECK ENGINE LIGHT WOULD STAY ON. THE CHECK ENGINE LIGHT STAYED ON BUT I WAS ABLE TO PULL BACK ONTO THE ROAD AT FULL SPEED. APPROXIMATELY 1/4 MILE DOWN THE ROAD I STOPPED AT A TRAFFIC LIGHT. ONCE AGAIN, I BEGAN TO CROSS THE INTERSECTION WHEN THE ACCELERATOR STOPPED WORKING AND THE DASHBOARD LIT UP. I PULLED OVER AND RESET THE CAR AS I HAD DONE BEFORE AND PROCEEDED TO DRIVE AWAY. A FEW HUNDRED FEET AWAY, THE ACCELERATOR STOPPED WORKING AGAIN AND THE DASHBOARD LIT UP. I WAS ABLE TO PULL OVER, RESET THE CAR AND DRIVE AWAY. THIS IS AN EXTREMELY DANGEROUS CONDITION THAT NEEDS TO BE FIXED IMMEDIATELY. THE ACCELERATOR STOPS WORKING WITHOUT WARNING AND THE CAR ONLY TRAVELS AT A VERY SLOW SPEED THAT IS NOT CONTROLLED BY THE ACCELERATOR. 3 OUT OF 4 TIMES IT HAPPENED IN THE MIDDLE OF AN INTERSECTION. IF THERE WAS ONCOMING TRAFFIC, I WOULD HAVE BEEN HIT.

THERE IS AN EXHAUST SMELL THAT COMES INTO THE VEHICLE SOMETIMES. I HAVE 2 CHILDREN AND DO NOT WANT THEM GETTING SICK FROM IT. IT STARTED WHEN I BOUGHT THE VEHICLE NEW. I EMAILED THE SALESMAN AND HE SAID ITS PROBABLY JUST THE MOTOR BECAUSE IT WAS A NEW VEHICLE AND ONCE I GOT MORE MILE ON IT THE SMELL WOULD FADE. IT DID GET BETTER BUT IT STILL DOES IT.