1997 Ford F-150 Complaint Log

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE RUSTED STRAPS ALSO CONTRIBUTED TO THE CORRODING OF THE FUEL TANK, CREATING HOLES IN THE TANK. THE CONTACT WAS ALSO INFORMED THAT REPAIRS TO THE FUEL TANK WERE NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 126,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE REFUELING, THE CONTACT NOTICED FUEL LEAKING FROM THE FUEL TANK. THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE REAR FUEL TANK STRAP WAS FRACTURED DUE TO CORROSION AND APPROXIMATELY ONE GALLON OF FUEL SPILLED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND WOULD BE REPAIRED. AFTER THE RECALL REPAIR, THE CONTACT NOTICED FUEL CONTINUED TO LEAK FROM THE FUEL TANK NECK. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THE TECHNICIAN STATED THAT THE FUEL TANK NECK WAS FRACTURED. THE TECHNICIAN STATED THAT THE FUEL TANK WOULD HAVE TO BE REPLACED BUT WAS NOT COVERED UNDER THE RECALL. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 239,000.

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT RECEIVED NHTSA RECALL NOTICE 11V385000 ( FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND THE RECALL WAS REPAIRED BY THE DEALER. APPROXIMATELY TWO WEEKS LATER, THE CONTACT NOTICED THAT THE FUEL TANK WAS LEAKING. THE DEALER WAS NOTIFIED OF THE FAILURE; HOWEVER, THEY DID NOT OFFER ANY ASSISTANCE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED NEXT TO A RESIDENTIAL GARAGE. LATER THAT NIGHT, THE CONTACT DISCOVERED THE VEHICLE ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CONTACTED AND THEY ADVISED HIM THAT THE FIRE COULD HAVE BEEN CAUSED BY THE CRUISE CONTROL SWITCH. THE VEHICLE WAS TOWED TO A GARAGE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO IMMEDIATE ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 150,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING), THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS. AFTER INSPECTING THE VEHICLE, THE DEALER ADVISED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT CALLED MANUFACTURER TO COMPLAIN ABOUT THE DEALER NOT HAVING THE PARTS AND THE MANUFACTURER ADVISED THAT THE DEALER SHOULD HAVE THE PARTS READILY AVAILABLE. THE DEALER THEN STATED THAT THE MANUFACTURER HAD TO SEND THE PARTS IN ORDER FOR THE RECALL TO BE COMPLETED. THE MANUFACTURER SENT THE PARTS FOR THE RECALL. THE FAILURE MILEAGE WAS 11,612.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED AFTER RECEIVING A RECALL IN REGARDS TO NHTSA CAMPAIGN ID NUMBER 11V385000(FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING), THE VEHICLE WAS REPAIRED. SHE NOTICED THAT THERE WAS A LEAK COMING FROM THE VEHICLE ALONG WITH A STRONG ODOR AFTER THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED HER THAT THERE WAS A LEAK IN THE FUEL TANK WHERE THE OLD STRAPS WERE REMOVED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE IGNITED INTO FLAMES FROM UNDER THE HOOD WHILE PARKED AND SHUT OFF. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 240,000.

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

RECALL CORRECTION TURNS TO EXPLOSION DANGER! FORD ISSUED RECALL #11 S 21 ON THE REPLACEMENT OF THE FUEL TANK STRAPS. BEST FORD OF NASHUA PERFORMED THE SERVICE TO INSTALL NEW STRAPS ON OCTOBER 7, 2011. IN CONJUNCTION WITH THE RECALL WORK, A VEHICLE REPORT ON BEST FORD LETTERHEAD WAS PROVIDED SHOWING ALL SYSTEMS WERE IN GOOD WORKING ORDER. ON OCTOBER 21, 2011, DURING A REGULAR OIL CHANGE THE SERVICE PERSON ADVISED ME THAT MY FUEL TANK WAS LEAKING. I IMMEDIATELY REPORTED IT TO BEST FORD ON OCTOBER 21, 2011 TO WHICH THEY REFUSED TO CORRECT THE LEAK. THEY INSISTED THAT FORD WOULD NOT COVER ANY OTHER REPAIRS. I INFORMED THE BEST FORD SERVICE MANAGER THAT FAULT WAS THEIRS AND DID FILE A WRITTEN COMPLAINT. I HAVE RETURNED TO BEST FORD ON THREE ADDITIONAL OCCASIONS AND SENT NOT LESS THAN FIVE EMAILS TO REQUEST A FACE TO FACE MEETING. THEY HAVE IN EACH CASE REFUSED TO FIX THE LEAK CAUSED AS A RESULT OF THE RECALL WORK PERFORMED IN THEIR SERVICE DEPARTMENT. COMPLAINTS HAVE ALSO BEEN SENT TO FORD MOTOR CO (CUSTOMER SERVICE AND THE CEO) AND THEY HAVE LIKEWISE REFUSED TO ASSIST WITH CORRECTIVE ACTION. THE POSSIBILITY OF A FUEL TANK STRAP MAY HAVE BEEN CORRECTED, HOWEVER, MY VERY MAINTAINED F150 IS NOW A PRESENT DANGER OF EXPLOSION. *TR

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT WAS DRIVING 25 MPH WHEN THE LATCH ON THE DRIVER SEAT FRACTURED, CAUSING THE SEAT TO FALL BACKWARD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 150,000.

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED WHILE DRIVING 25 MPH, THE FUEL TANK STRAPS FRACTURED, CAUSING THE FUEL TANK TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO REFUSED TO REPAIR THE VEHICLE DUE TO RUST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT AND FAILURE MILEAGES WERE 126,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN A LOUD NOISE WAS HEARD FROM UNDER THE VEHICLE. THE CONTACT THEN DISCOVERED THAT THE FUEL TANK HAD DETACHED FROM THE VEHICLE AND SPILLED ONE HALF GALLON OF FUEL. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED HIM THAT THE TANK WAS SEVERELY RUSTED AND THAT THE STRAPS WERE FRACTURED AND CORRODED AS WELL. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED HIM THAT THEY WOULD NOT REPAIR THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BECAUSE THE FUEL TANK WAS ENTIRELY TOO CORRODED TO REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000. UPDATED 03/07/12

1997 FORD F150. CONSUMER WRITES IN REGARDS TO A RECALL RELATED TO STRAPS ON GAS TANK *TGW THE CONSUMER STATED THE FUEL TANK WAS LEAKING DUE TO RUST. THE CONSUMER STATED HE SHOULDN'T HAVE TO PAY TO HAVE THE TANK REPLACED, SINCE THE PROBLEM WAS DUE TO A RECALL DEFECT. *JB

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FUEL TANK WAS HANGING ON BY ONE OF ITS STRAPS. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT ONE OF THE FUEL TANK STRAPS WAS FRACTURED AND THE SECOND STRAP WAS CORRODED. THE CONTACT REPAIRED THE STRAPS HIMSELF. THE VEHICLE WAS EVENTUALLY TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE MANUFACTURER WAS ALSO NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE DEALER REFUSED TO REPAIR THE DEFECT BECAUSE THE CROSS MEMBER WAS RUSTED, CAUSING THE FUEL TANK TO HANG ABNORMALLY. THE DEALER AND MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 245,492.

TL* THE CONTACT OWNS 1997 FORD F-150. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE FUEL STRAPS WERE CORRODED. THE DEALER WAS UNABLE TO PERFORM THE RECALL REMEDY DUE TO THE SEVERITY OF THE CORROSION ON THE FUEL TANK STRAPS. THE CONTACT CALLED THE MANUFACTURER REGARDING THE RECALL REPAIR AND WAS ADVISED THAT THE MANUFACTURER THE FUEL TANK MOUNT WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 150,000. THE CONSUMER STATED THE FRAME BRACKET HAD ROTTED AND THE RECALL COULD NOT BE PERFORMED. THE CONSUMER STATED THE VEHICLE HAS A SLIGHT HESITATION, THERE WAS A NOISE WHEN THE GEAR WAS IN DRIVE, THE BRAKES FELT SPONGY, THE BRAKE LINE HAD TO BE REPLACED, AS WELL AS THE BRAKES, CALIPERS AND HOSES. UPDATED 04/17/12 UPDATED 04/25/12*LJ UPDATED 05/02/12 *JB

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT THE FUEL STRAPS FRACTURED, CAUSING THE FUEL TANK TO DETACH FROM THE VEHICLE, DAMAGING THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPAIRED THE FUEL STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING), BUT THE DEALER ADVISED THAT THE FUEL TANK AND FILLER NECK WERE NOT INCLUDED IN THE RECALL REPAIR AND WOULD BE AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT TO KEEP THE RECEIPTS FOR THE REPAIRS AT HIS EXPENSE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 244,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE PARKED, THE CONTACT NOTICED THAT THE FRONT FUEL TANK STRAP WAS DETACHED FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE FRONT FUEL TANK STRAP HAD FRACTURED DUE TO CORROSION AND THE REAR STRAP WAS SEVERALLY CORRODED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 54,782. UPDATED 11/17/11 *BF UPDATED 11/30/11

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT RECEIVED NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND TOOK THE VEHICLE TO THE DEALER TO BE REPAIRED WHERE HE WAS INFORMED THAT THE FUEL TANK WAS LEAKING GASOLINE WHICH INCLUDED THE ONE HUNDRED DOLLARS THAT WAS PLACED INTO THE TANK THE PREVIOUS DAY. THE DEALER ADVISED THE CONTACT THAT THE TANK NEEDED TO BE REPLACED; HOWEVER, THEY WOULD NOT COVER THE COST SINCE IT WAS NOT A PART OF THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 116,000.

1997 FORD F-150. CONSUMER WRITES IN CONCERNING SAFETY RECALL 11V385000 REGARDING FUEL TANKS *TGW THE CONSUMER STATED THE FUEL TANK STRAPS WERE REPLACED ON SEPTEMBER 28, 2011. PRIOR TO THE REPLACEMENT, THE CONSUMER DID NOT HAVE ANY PROBLEMS FUELING HIS TANK. AFTER THE STRAPS WERE REPLACED, HE STARTED HAVING PROBLEMS WITH FUEL LEAKING ON THE GROUND AFTER FILLING THE TANK. THE CONSUMER RETURNED TO THE DEALER. AN INSPECTION REVEALED A CRACK ON THE FILLER NECK ON THE TANK. THE DEALER STATED THEY WERE NOT RESPONSIBLE AS THEY ONLY REPLACED THE STRAPS. THE HOSE CLAMPS, FUEL TANK AND FILLER SPOUT WERE RUSTED. *JB

MY 1997 FORD F150 STARTED ON FIRE IN THE PARKING LOT OF MY EMPLOYER, FIFTEEN MINUTES AFTER I PARKED THE VEHICLE FROM A 5 MILE ROUND TRIP. THE FIRE STARTED UNDER THE HOOD AND QUICKLY MOVED INTO THE CAB OF THE TRUCK BEFORE THE FIRE DEPARTMENT PUT OUT THE FIRE. WHEN INSPECTING THE ENGINE AREA WITH THE FIRE DEPARTMENT, THE EXACT AREA OF WHERE THE FIRE STARTED COULD NOT BE DETERMINED. LUCKILY, NO ONE, INCLUDING MYSELF, WAS INJURED, AND THE VEHICLE WAS NOT IN OUR HOME WHEN IT STARTED ON FIRE. I WOULD LIKE TO HAVE THE VEHICLE INSPECTED, AND IF NECESSARY, SEEK RECOURSE, BUT I DON'T KNOW HOW TO PROCEED. *TT

FUEL TANK STRAP MOUNT RUSTED AND CAUSED THE STRAP TO COME THROUGH THE MOUNT. THE FUEL TANK WAS HANGING BY THE FRONT STRAP. TOOK IT TO THE FORD DEALERSHIP FOR THE RECALL AND WAS INFORMED ONLY THE STRAPS WERE RECALLED. TRUCK IS STILL AT THE FORD DEALERSHIP WAITING FOR THE RECALL TO BE DONE. THIS COULD RESULT IN THE SAME OUTCOME AS A STRAP BREAKING. *TT

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT AFTER THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING). THE DEALER ADVISED THAT THEY WERE UNABLE TO PERFORM THE RECALL REPAIRS DUE TO THE FRAME EXHIBITING EXCESSIVE RUST. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE CONTACT BELIEVED THAT THE RUST WAS DUE TO A MANUFACTURING DEFECT. THE FAILURE MILEAGE WAS 246,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRING TO THE FUEL TANK STRAPS UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) BUT NOT FOR THE FUEL TANK ITSELF. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THE DEALER ONLY REPAIR THE FUEL TANK STRAPS AND NOT THE FUEL TANK. THE FAILURE MILEAGE WAS 149,000.

TL* THE CONTACT OWNS A 1997 FORD F150. WHILE DRIVING APPROXIMATELY 15 MPH, A STRONG GASOLINE FUEL ODOR EMITTED INSIDE OF THE VEHICLE. THE CONTACT NOTICED A RAPID DECREASE IN THE FUEL LEVEL DISPLAYED ON THE FUEL GAUGE. THERE WAS A RECALL RELATED TO THE RECALL DEFECT UNDER NHTSA CAMPAIGN 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING). THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR THE RECALL REPAIR. THE FUEL TANK WAS DAMAGED AS A RESULT TO CORROSION AND THE DEALER STATED THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) AND CONTACTED THE DEALER TO SECURE AN APPOINTMENT FRO RECALL REPAIRS. THE DEALER THEN ADVISED THAT THEY WERE ONLY SERVICING THOSE VEHICLES THAT HAD EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 143,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT MADE A PREVIOUS REPAIR TO THE RUSTED FUEL TANK STRAPS. AFTER THE VEHICLE SAT IDLE FOR TWO WEEKS, THE CONTACT NOTICED FUEL LEAKING FROM UNDER THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL THE DEALER TO HAVE THEM REPAIR THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS 87,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT WAS DRIVING 30 MPH WHEN HE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT WAS NOT INJURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 130,000. UPDATED 12/16/11 *BF UPDATED 12/23/11

TL* THE CONTACT OWNS A 1997 FORD F150. THE CONTACT STATED THAT THE FUEL STRAPS WERE CORRODED AND CAUSED THE FUEL TANK TO CORRODE AND LEAK. THE DEALER ADVISED THE CONTACT THAT THE FUEL TANK WOULD NOT BE REPLACED UNDER NHTSA CAMPAIGN ID NUMBER: 11V385000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 260,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT WAS DRIVING 60 MPH WHEN HE TRIED TO ENGAGE THE BRAKES AND THE PEDAL WAS DEPRESSED ABNORMALLY INTO THE FLOORBOARD. THE CONTACT MENTIONED THAT HE HAD TO SHIFT INTO NEUTRAL TO ENGAGE THE EMERGENCY BRAKES IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE BRAKE LINES RUPTURED AS A RESULT OF CORROSION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 86,500.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STARTED THE VEHICLE AND A SPARK PLUG EJECTED FROM THE HEAD OF THE ENGINE. THE CONTACT SHUT THE VEHICLE OFF AND HAD THE VEHICLE TOWED TO A LOCAL MECHANIC. THE LOCAL MECHANIC CONFIRMED THE BLOWN SPARK PLUG AS WELL AS A COIL, AND ADVISED REPLACING THE ENGINE. THE CONTACT CALLED THE MANUFACTURER TO ORDER THE NECESSARY PARTS FOR REPAIRS AND THE MANUFACTURER ADVISED THAT THERE WERE ONLY TWO ENGINE HEADS AVAILABLE IN THE COUNTRY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT BELIEVED THE VEHICLE TO BE UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, A LOUD BANGING NOISE EMITTED FROM UNDER THE HOOD AND THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FRONT END OF THE VEHICLE ALSO BEGAN TO SHAKE. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 211,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO STOP THE VEHICLE SAFELY. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE INTERMEDIATE STEERING SHAFT WAS NOT PROPERLY SECURED ON THE STEERING BOX. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V196000 (STEERING:GEAR BOX:SHAFT SECTOR). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 106,000. UPDATED 09/27/11 *BF THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE.

TL* THE CONTACT OWNS A 1997 FORD F-150 4X4. THE CONTACT STATED THAT GASOLINE WAS SPILLING FROM THE TOP OF THE FUEL TANK. THE VEHICLE WAS TAKEN TO A MECHANIC FOR THE FAILURE BUT THEY WERE UNABLE TO LOCATE WHERE THE FUEL WAS SPILLING FROM. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING) AND STATED THAT THE FUEL TANK SHOULD ALSO BE INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING DUE TO RUST ON THE FUEL TANK STRAPS THAT SPREAD TO THE TANK. THE CONTACT BELIEVED THAT THE LEAK WAS COMING FROM THE FILLER NECK BUT IT HAD NOT BEEN CONFIRMED BY THE DEALER OR A MECHANIC. THE FAILURE MILEAGE WAS 158,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE STRAPS WHICH HELD THE FUEL TANK IN PLACE BROKE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE CORROSION OF THE STRAPS LED TO A FUEL LEAK. THE DEALER ALSO INFORMED THE CONTACT THAT THE MANUFACTURER WOULD NOT REPAIR THE FUEL TANK EVEN THOUGH IT WAS CAUSED BY THE CORROSION OF THE STRAPS. THE CONTACT STATED THAT THE MANUFACTURER INFORMED HER THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA RECALL CAMPAIGN ID NUMBER 11V385000 (FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY: MOUNTING). THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THAT THE ENTIRE SUBFRAME OF THE VEHICLE WAS SEVERELY CORRODED. THE DEALER STATED THAT THE ENTIRE SUBFRAME AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 167,166.

I OWN A 1997 F150 AND AS I WAS DRIVING DOWN THE INTERSTATE ONE OF THE STRAPS ON THE GAS TANK SNAPPED, (RUSTED THROUGH) AND NOTICED THAT THE GAS TANK ALSO HAS A HOLE RUSTED IN IT AND IS LEAKING FUEL. HAVE PICTURES UPON REQUEST. *KB

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE REFUELING THE VEHICLE THE CONTACT NOTICED A FUEL LEAK. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE FUEL TANK STRAP WAS FRACTURED AND THE VEHICLE WAS LEAKING FUEL. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE THE VEHICLE HAD A SKID PLATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 325,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE PARKED, THE CONTACT NOTICED THAT THE REAR FRAME WAS SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC STATED THAT THE VEHICLE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED THE VEHICLE WAS LEAKING FUEL AND THE FUEL TANK WAS FOUND TO EXHIBIT RUST. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V385000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING) BUT THE CONTACT WAS NOT SATISFIED WITH THE REMEDY OFFERED IN THE RECALL. THE CONTACT STATED THAT THE FUEL TANK WAS RUSTED WHERE THE STRAP WAS LOCATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 225,000. UPDATED 09/19/11 *BF UPDATED 2/21/12 *CN

TL* THE CONTACT OWNS A 1997 FORD F-150. WHILE REFUELING, FUEL BEGAN TO SPILL OUT FROM THE FUEL TANK. THE CONTACT STATED THE VEHICLE PREVIOUSLY DROVE OVER A BUMPY ROAD AT APPROXIMATELY 20 THE CONTACT EXAMINED THE FUEL TANK AND NOTICED THAT ONE OF THE STRAPS WHICH HELD IT IN PLACE WAS FRACTURED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED BY A DEALER. THE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.

ONE OF TWO STRAPS HOLDING THE FUEL TANK IN PLACE FAILED DUE TO CORROSION. NOTICED THE BROKEN STRAP HANGING BELOW THE VEHICLE AFTER A 40 MILE DRIVE. UNSURE OF WHEN THE STRAP LET GO. IN REMOVING THE REMAINING PIECES OF THE STRAP, IT LITERALLY CRUMBLED APART IN MY HAND. TANK IS NOW HELD IN PLACE WITH A TIE-DOWN STRAP. *TT

WHILE FUELING MY TRUCK I NOTICED THE SMELL OF GASOLINE, AFTER STEPPING BACK AND EXAMINING THE SITUATION, I FOUND THAT I WAS LEAKING GAS ONTO THE GROUND, I TOOK MY TRUCK TO A LOCAL MECHANIC THAT FOUND THE PROBLEM TO BE A RUSTED OUT FILLER TUBE, HAD THAT REPLACED AND THEN AGAIN WENT TO GET GAS, AGAIN, I HAD GAS LEAKING TO THE GROUND, THINKING IT MAY HAVE BEEN AN ISSUE WITH THE GAS TANK STRAPS, THAT I FOUND TO HAVE BEEN RECALLED, I HAD THOSE CHECKED, ONE STRAP IN FACT WAS GONE, BUT SINCE HAVING A SKID PLATE WAS TOLD NO FURTHER ACTION TO BE TAKEN AT THIS TIME, ALSO WHILE INSPECTING THE STRAPS I WAS TOLD THAT I HAD TWO LEAKS ON MY GAS TANK, ONE ON TOP AND ONE AT A PINCH-WELD, AT THAT TIME I ASKED THAT I CANT EVEN HAVE MY TANK REPLACED BECAUSE FORD HAS NO STRAPS AVAILABLE TO REPLACE THE NEW TANK WITH. I AM CURIOUS AS TO WHY THIS FUEL STORAGE SYSTEM IS HAVING SUCH A PROBLEM WITH THE COMPONENTS RUSTING AS BADLY AS THEY ARE? IF THERE IS A PROBLEM WITH THE MATERIALS USED FOR THE STRAPS ON THE GAS TANKS, CAN THERE BE ALSO A PROBLEM WITH THE MATERIALS TO THE REST OF THE FUEL SYSTEM?

TL* THE CONTACT OWNS A 1997 FORD F-150. THE CONTACT STATED WHILE DRIVING 30 TO 40 MPH THE FUEL TANK TO SEPARATED FROM THE VEHICLE THE FUEL DID NOT SPILL OUT OF IT. THE CONTACT INSPECTED THE VEHICLE AND STATED TWO STRAPS FAILED DUE TO CORROSION WHICH CAUSED THE FUEL TANK TO FALL. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILES WERE 119,000.

YESTERDAY 7/15/2011 I PULLED INTO THE PARKING LOT OF LOWES AND SMELLED GAS. I FOUND THE OUTSIDE OF THE GAS TANK WAS WET FROM THE TOP DOWN. I NOTICED THAT ONE OF THE METAL STRAPS THAT HELD THE TANK WAS BROKEN. IT WAS BROKEN AT THE POINT WHERE IT TURNS TO GO UNDER THE TANK. IT APPEARED TO HAVE RUSTED THROUGH. I PURCHASED LARGE PLASTIC WIRE TIES TO HOLD THE TANK IN PLACE SO I COULD GET HOME SAFELY. I STILL SMELLED GAS WHEN I ARRIVED AT HOME. *TT

OWN A 1997 FORD F-150 RECENTLY NOTICED THAT THE GAS TANK STRAPS HAVE RUSTED OUT. THE CENTER STRAP HAS COMPLETELY BROKE IN TWO DUE TO RUST CORROSION TILTING THE TANK, AND CAUSING GAS SPILLAGE DURING FUELING CREATING A FIRE AND/OR EXPLOSIVE DANGER. *KB

TL* THE CONTACT OWNS A 1997 FORD F-150. THE DRIVER WAS TRAVELING APPROXIMATELY 10 MPH WHEN THE CONTACT, WHO WAS STANDING OUTSIDE OF THE VEHICLE, HEARD A LOUD BANG AND NOTICED THAT THE SPARE TIRE CABLE FRACTURED AND CAUSED THE SPARE TIRE TO FALL FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTICS. THE MECHANIC REPLACED THE SPARE TIRE CABLE. THE APPROXIMATE FAILURE MILEAGE WAS 314,000.

1997 F-150 FORD PICK UP TRUCK HAS 2 FUEL TANK RETAINING STRAPS THAT HAVE CORRODED AND ONE HAS BROKEN. FUEL TANK HAS SUSTAINED CORROSION TO THE POINT WHERE IT LEAKS WHEN FILLED WITH FUEL. THIS IS A SERIOUS CONCERN BECAUSE IF THE SECOND STRAP SHOULD BRAKE WHILE THE TRUCK IS IN MOTION, THE TANK WOULD DROP TO THE ROADWAY AND THERE WOULD BE A CHANCE FOR SPARKING AND SUBSEQUENT FIRE! ... AS WELL AS ALL THE INCONVENIENCE OF GETTING IT REPAIRED. I WILL HAVE THE STRAPS REPLACED AND THE TANK CHECKED. THIS APPARENTLY IS NOT A CURRENT RECALL ITEM (I ASKED THE LOCAL FORD DEAL SERVICE PERSON IF IT WAS AND NOTHING CAME UP FOR MY VIN NUMBER), BUT CERTAINLY IS A CANDIDATE FOR RECALL, JUDGING FROM THE RESPONSES WHEN ONE GOOGLES ON THE TOPIC. *TT

THE FUEL TANK STRAP ON MY 1997 FORD F 150 HAS RUSTED OUT AND IS NO LONGER HOLDING MY TANK TO THE BOTTOM OF THE TRUCK. *TT

FUEL TANK FOUND LEAKING FROM TOP WHILE PARKED IN HOME GARAGE. THE SHOP INDICATED A LARGE RUSTED OUT AREA AROUND FUEL SENSOR. THE TANK WAS NOT REPAIRABLE. THE STRAPS HOLDING TANK HAD EXCESSIVE RUST AND WHERE DEEMED UNSAFE AND ALSO REPLACED. THIS VEHICLE ONLY HAS 84,000 MILES AND IS ALWAYS GARAGED. THIS IS VERY POOR QUALITY OF MATERIALS AND WARRANTS INVESTIGATING.