2010 Ford F-150 Complaint Log

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE ATTEMPTING TO START THE VEHICLE, THE REAR DEFROSTER WAS ACTIVATED AND THE REAR WINDOW SHATTERED. THE PASSENGER SIDE FIXED SECTION SHATTERED BECAUSE OF THE FAILURE OF THE DEFROSTER. THE CONTACT HAD ALSO NOTICED THAT THE DEFROSTER WIRES WERE BURNED AND WERE HEATED, WHICH CAUSED THE GLASS TO SHATTER. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT TAKEN TO A MECHANIC; HOWEVER, THE WINDOW WAS REPLACED MULTIPLE TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE MULTIPLE TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.

IT WAS COOL OUTSIDE SO THERE WAS FROST ON THE REAR WINDOW WE TURNED ON THE REAR DEFROST. AFTER ONLY A FEW MINUTES WE HEARD A LOUD NOISE AS IF SOMETHING HIT THE TRUCK, MY HUSBAND AND I GOT OUT LOOKED ALL AROUND THE TRUCK WHEN WE NOTICED THE WINDOW WAS SHATTER. I CALLED FORD AND THEY SAID AT THIS TIME THERE IS NO RECALL SAVE MY RECEIPT IF EVER GOES ON RECALL I MAY GET MY MONEY BACK. IN THE MEAN I HAVE TO PAY FOR IT I THINK THIS WINDOW PROBLEM NEED TO BE LOOKED BECAUSE THERE ARE A LOT OF FORD OWNERS SAYING THE SOMETHING! *TR

DRIVING MY SON TO SCHOOL ON A COLD MORNING WITH THE REAR DEFROSTER ON. ABOUT 10 MINUTES INTO OUR DRIVE WE HEARD A VERY LOUD POP AND MY SON NOTICED THAT THE WINDOW BEHIND HIS HEAD HAD SHATTERED. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE FAIRLY COMMON AMONG THIS YEAR MODEL WITH PEOPLE DESCRIBING THE EXACT SITUATIONS. CALLED FORD AND THEY REFUSED TO DO ANYTHING ABOUT IT. ABSURD THAT THIS DEFECT AND THE RELATED COSTS SHOULD BE PASSED ON TO THE CONSUMER WHEN IT IS AN OBVIOUS ISSUE WITH THE TRUCK.

TL-THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WATER WAS ENTERING THE CABIN THROUGH ON OF THE REAR TAIL LIGHTS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD REAR TAIL LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,974. DJR

HAVE A 2010 FORD 150 AFTER 5 YEARS AND NO WINTER USE I GOT BODY ROT ON THE RIGHT SIDE ,I PAID TO HAVE IT REPAIRED. NOW THE BED IS JUST ROTTING AWAY THE IS MY FIRST FORD AND LAST FOR THE MONIES PAID IT SHOULD LAST LONGER THEN THIS. THIS DOESN'T COUNT ALL THE OTHER MONEY I PUT INTO THE TRUCK. IT ONLY HAS 86,000 MILES DOSE FORD HAVE A RECALL ON SUCH A LOUSY BODY ON THERE TRUCKS. HELP COULD CHANGE MY OPINION OF FORD THANKS (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ON THE MORNING OF 12/29/14, HE HAD A HEAVY FROST SO I USED MY REAR WINDOW DEFROST ON MY DRIVE TO WORK. DRIVE WAS APPROX. 10 MINUTES. WHEN I GOT OUT OF THE TRUCK AT WORK, ALL GLASS WAS OK. WHEN I GOT BACK IN TRUCK TO LEAVE WORK, I LOOKED IN REAR VIEW MIRROR, I SAW THAT THE PASSENGER SIDE OF THE THREE PIECE REAR WINDOW WAS SHATTERED. THE GLASS STAYED IN THE FRAME AND DID NOT FALL OUT. I HAD TO SPEND OVER AN HOUR ON THE PHONE WITH MY INSURANCE COMPANY JUST TO FILE A CLAIM, AND IT TOOK THE GLASS COMPANY TWO TRIES TO INSTALL THE NEW REAR WINDOW AND REWIRE IT TO MAKE IT WORK AGAIN. FORD KNOWS THERE IS A PROBLEM BECAUSE THEY HAVE CHANGED THE DESIGN ON THE WINDOW ALONG WITH THE WIRING TO THE WINDOW. WHY WILL FORD NOT STEP UP AND AT LEAST ADMIT THERE IS A PROBLEM WITH THE REAR DEFROST AND OFFER TO FIX IT.

I LEFT FOR WORK IN THE MORNING AND I TURNED ON THE REAR DEFROST BECAUSE WE HAD A HEAVY FROST OVERNIGHT. WINDOW WAS FINE WHEN I GOT OUT OF TRUCK AT WORK. IT WAS A 10 MINUTE DRIVE TO WORK. WHEN I GOT BACK INTO TRUCK 10 HOURS LATER TO LEAVE WORK, I SAW THAT THE PASSENGER SIDE OF THE THREE PIECE REAR WINDOW WAS BROKEN. THE GLASS DID NOT FALL OUT OF THE FRAME SO IT WAS NOT FROM AN IMPACT. AIR TEMP STAYED JUST BELOW FREEZING ALL DAY. HAD TO SPEND ROUGHLY AN HOUR ON THE PHONE WITH MY INSURANCE COMPANY AND MY FORD DEALER TO GET THE PART ORDERED. IT WILL BE FOUR DAYS TILL IT WILL BE FIXED. I JUST HOPE NOTHING HAPPENS THAT WILL CAUSE THE GLASS TO FALL OUT OF THE FRAME. I DRIVE MY TRUCK AT LEAST 6 DAYS A WEEK SO I CANNOT BE WITHOUT IT. PLEASE DO SOMETHING ABOUT THIS ISSUE. *JS

REAR DEFROSTER WAS ON FOR APPROXIMATELY 15 MINUTES. AFTER PULLING INTO DRIVEWAY AND STOPPING REAR PASSENGER REPORTED A FUNNY SMELL. AFTER TURNING OFF THE VEHICLE AND WHILE STEPPING OUT THE REAR LIGHT ON PASSENGER SIDE(WHICH HAS DEFROST WIRES RUNNING THROUGH IT) SHATTERED WITH A LOUD POP. THE GLASS REMAINED IN PLACE BUT HAS SPIDERWEBS THROUGHOUT THE WHOLE LIGHT. *TR

RIGHT BACK PASSENGER DOOR HANDLE SPRING BROKE. HANDLE WILL NOT RETRACT TO NORMAL POSITION CANNOT EXIT THE VEHICLE AS HANDLE DOES NOT FUNCTION PROPERLY DUE TO THE BROKEN SPRING. BACK DOOR HANDLE HAS ONLY BEEN USED ABOUT 5 TIMES. *JS

I REMOTELY STARTED MY F150 TO WARM UP THE VEHICLE ON A MORNING THAT THE OUTSIDE TEMPERATURE WAS 37F. WHILE INSIDE THE VEHICLE I HEARD A LOAD BANG THAT SOUNDED LIKE GLASS BREAKING. OBSERVED THAT REAR PASSENGER WINDOW SHATTERED APPROX. THREE MINUTES AFTER REAR DEFROSTER SWITCH WAS TURNED ON . INSPECTED GLASS BOTH INSIDE AND OUT AND OBSERVED THAT THE GLASS WAS INTACT BUT THE WHOLE PASSENGER SIDE BACK GLASS WHAT SHATTERED AS WITH SAFETY GLASS WOULD. I TOOK THE VEHICLE TO THE NEAREST DEALER AND THEY HAD SEEN THE PROBLEM BEFORE BUT THERE ADVISED IT WOULD NOT BE UNDER WARRANTY OR POLICY. DEALER GAVE ME LOCAL CSR TO CONTACT TO DISCUSS THE ISSUE AND ASK FOR POLICY. GLASS ESTIMATE WAS AROUND $621 FOR PARTS AND 3 HRS OF LABOR. DECLINED REPAIR UNTIL SPEAKING WITH CSR TO ASK FOR CONSIDERATION UNDER POLICY. I DON'T KNOW WHAT I WOULD HAVE DONE IF THE GLASS WOULD HAVE FALLEN OUT DURING DRIVER. NUMEROUS INCIDENCES REPORT OF THIS EXACT MODE OF FAILURE. SEVERE SAFETY ISSUE THAT NEEDS TO BE ADDRESSED WITH FORD BY NHTSA. *TR

ACCELERATOR STUCK TO FLOORBOARD. APPLIED MAXIMUM BRAKING UNTIL BRAKES FADED AND WERE NO LONGER EFFECTIVE IN DECELERATION. TURNED OFF IGNITION AND COASTED TO THE CURB. AFTER 3-5 MINUTES, RESTARTED THE ENGINE AND VEHICLE FUNCTIONED NORMALLY. PURCHASED THIS TRUCK USED AND THIS WAS THE FIRST TIME THE ACCELERATOR WAS APPLIED FULLY. IT WILL BE THE LAST. *TR

WHILE DRIVING, THE VEHICLE LOST POWER COMPLETELY SO POWER STEERING WAS NON-FUNCTIONAL. WAS ABLE, WITH MUCH DIFFICULTY, TO GUIDE THE VEHICLE OFF OF BUSY ROAD AND ON TO SIDE STREET. DARN LUCKY I WASN'T INVOLVED IN ACCIDENT. HAD VEHICLE TOWED TO CROSSROADS FORD IN CARY, N.C. HERE IS WORD FOR WORD WHAT THE MECHANIC WROTE. "VEHICLE TOWED IN. CUSTOMER STATES VEHICLE TURNS OVER BUT WON'T START. CHECK AND ADVISE. "COULD NOT DUPLICATE CONCERN. RAN OASIS. NO CODES. READ PAST HOTLINE REPORTS FOR BAD PIN FIT FOR FUSE 27 IN UNDER HOOD FUSE PANEL. TRIED TO RELOCATE TO DIFFERENT LOCATION. WIRE TERMINAL DAMAGED DURING REMOVAL. INSTALLED INLINE FUSE HOLDER TO FUEL PUMP WIRE. INSTALLED 20 AMP FUSE. TEST DROVE AND NO PROBLEMS AT THIS TIME." SO BASICALLY, THIS WAS A FLAW IN MANUFACTURE REGARDING PIN FIT FOR FUSE 27 THAT CAUSED VEHICLE TO CEASE POWER WHILE DRIVING AND ENDANGERED PASSENGERS. I CALLED FORD SERVICE AT 800-392-3673 AND CASE WAS OPENED. CASE # [XXX]. CUSTOMER SERVICE REP AT CROSSROADS FORD WAS [XXX] AND MECHANIC WAS [XXX] . I SPOKE WITH SERVICE MANAGER [XXX] AND HE WAS MADE AWARE OF SITUATION AND I'M WAITING FOR HIS REPLY AS TO IF THERE WILL BE COMPENSATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REAR PASSENGER WINDOW (LITE) SHATTERED APPROX. THREE MINUTES AFTER REAR DEFROSTER SWITCHED ON. VEHICLE HAS POWER SLIDING REAR WINDOW. OUTSIDE TEMP. AROUND 20F. STARTED TRUCK COLD (AMBIENT TEMP). GLASS REMAINS INTACT AS OF THIS WRITING. *TR

LEAVING RED LIGHT, TRUCK STALLED. OIL LIGHT CAME ON, LOST POWER STEERING, BRAKE. WAS ABLE TO COAST AT AN ANGLE TO THE SIDE. COULD HAVE CAUSED AN ACCIDENT OR TRAFFIC JAM. PUT TRUCK IN PARK, WAITED A MINUTE, TURNED BACK ON AND GAVE IT GAS. RAN FINE AFTER THAT. TOOK TO DEALERSHIP NEXT DAY. THEY SAID WOULD NOT BE ANY WAY TO KNOW WHAT HAPPENED WITHOUT PULLING ENGINE APART. SUGGESTED MULTI POINT INSPECTION AND TUNE UP. DID NOT MENTION THIS ISSUE OCCURRING PREVIOUSLY OR THE NUMEROUS COMPLAINTS OF THIS ISSUE ONLINE. THEY FOUND A DUSTY AIR INTAKE SENSOR THAT COULD HAVE CAUSED THE PROBLEM. CHANGED SPARK PLUGS AND PERFORMED TUNE UP & OIL CHANGE. INCIDENT HAPPENED AGAIN LEAVING GAS STATION PUMP ON DEC 29, 2014. WHEN RESTARTED, IT CRANKED SEVERAL TIMES BUT WOULDN'T FIRE UP. TRIED 3 TIMES BEFORE SUCCESSFUL START. RAN FINE AFTER THAT. AFRAID A STALL AT HIGH SPEED OR WHEN PULLING MY HORSE AND TRAILER WILL CAUSE MAJOR ACCIDENT. HAVE SEEN COMPLAINTS OF FUEL PURGE VALVE OR THROTTLE BODY BUTTERFLY VALVE CAUSING THIS. NEEDS TO BE ADDRESSED BY FORD. *JS

THE REAR DEFROST HAS BEEN WORKING INTERMITTENTLY FOR THE LAST COUPLE OF WEEKS. LAST WEEK I WAS DRIVING HOME AND HEARD A LOUD EXPLOSION WHICH SOUNDED LIKE A GUN SHOT. I WAS SO STARTLED THAT I SWERVED INTO ANOTHER LANE (LUCKILY THERE WAS NO ONCOMING TRAFFIC). I PULLED OVER AND NOTICED THE PASSENGER SIDE OF THE 3 PANEL REAR WINDOW WAS SPIDERED. WE HAVE A 2010 FX4 SUPERCREW. *TR

INITIATED REAR WINDOW DEFROST; ABNORMALLY LOUD "POP" FROM EXPLODING PASSENGER SIDE REAR-WINDOW GLASS. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,300. UPDATED 01/09/15*LJ UPDATED 01/13/15

STARTED CREW CAB F150 FX4 AND TURNED ON INTERIOR DEFROSTER. APPROX. 5 MINS LATER, WHILE STILL IN PARK IN THE DRIVEWAY, TURNED ON REAR DEFROSTER. 3-4 MINUTES LATER, WHILE BACKING OUT THE DRIVEWAY, I HEARD A LOUD BANG! I STOPPED IMMEDIATELY AND EXITED THE TRUCK TO SEE IF I HAD HIT ANYTHING. BECAUSE THE CAR WAS NOT NEAR ANYTHING OTHER THAN THE DRIVEWAY, I PROCEEDED OUT THE DRIVEWAY ONLY TO NOTICE THE REAR, PASSENGER SIDE WINDOW (OF THREE) HAD SHATTERED. WINDOW WAS STILL IN PLACE BUT COMPLETELY SHATTERED. WILL BE CONTACTING FORD TO FIND A REMEDY FOR THIS. *TR

TRUCK STARTED LEAKING WATER INSIDE BOTH SIDES OF THE REAR ROOF CORNERS. *JS

TL* THE CONTACT OWNS A 2010 FORD F-150. UPON STARTING THE VEHICLE, THE CONTACT ACTIVATED THE REAR WINDOW DEFROSTER AND THE REAR PASSENGER WINDOW SHATTERED. THE OUTSIDE TEMPERATURE WAS 31 DEGREES FAHRENHEIT AND THERE WAS ICE ON THE WINDOW. APPROXIMATELY FIVE MINUTES LATER, THE CONTACT HEARD A LOUD ABNORMAL POP SOUND NEAR THE VEHICLE. THE CONTACT DISCOVERED THE SHATTERED WINDOW ALONG WITH A SUBSTANCE THAT MELTED FROM THE EXPLOSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

STARTED VEHICLE AND ACTIVATED REAR WINDOW DEFROSTER-OUTSIDE TEMPERATURE 31 DEGREES F. APPROXIMATELY FIVE MINUTES LATER WHILE STOPPED AT IDLE, HEARD A LOUD POP AND DISCOVERED PASSENGER SIDE OF THREE PART REAR BACK WINDOW WAS SHATTERED. THERE HAVE BEEN NUMEROUS DOCUMENTED CASES OF THIS SAME PROBLEM ESPECIALLY WITH 2010 MODELS. POSES A SAFETY HAZARD TO VEHICLE OCCUPANTS. SOME CONTACTS HAVE REPORTED SMOKE\OVER HEATING. *TR

STARTED THE TRUCK WITH AUTO START TO LET IT WARM UP (OUT TEMP APPROX. 38* PLUS WIND CHILL), TURNED ON DEFROSTER IN BOTH FRONT AND REAR. WITH IN 60 SECONDS THERE WAS A LOUD BANG LIKE A GUN SHOT AND SMOKE COMING FROM REAR RIGHT PASSENGER SIDE BACK WINDOW. WHEN I GOT OUT OF TRUCK TO CHECK IT OUT THERE WAS A SMALL FLAME AT BASE OF PASSENGER SIDE BACK GLASS AND PLASTIC WAS MELTING. THE INSIDE BACK SEAT WAS WARM TO TOUCH, I WAS UNABLE TO GET SEAT FORWARD TO SEE IF THERE IS ANY INSIDE DAMAGE. THERE IS MELTED PLASTIC DOWN OUTSIDE CAB OF TRUCK. I WENT ON LINE TO (HTTP://WWW.CARPROBLEMZOO.COM/FORD/F-150/REAR-WINDOW-DEFOGGER-PROBLEMS.PHP) AND FOUND THAT THIS SITE HAD OTHERS THAT EXPERIENCED THIS SAME THING. EVEN AFTER THE TRUCK WAS OFF, THE BACK GLASS REMAINED HOT FOR ABOUT 15 MINUTES. THE GLASS IS SHATTERED AND IS HELD IN PLACE BY THE AFTER MARKET WINDOW TINTING. *TR

APPROXIMATELY 2-3 MINUTES AFTER TURNING ON MY REAR DEFROSTER, THE PASSENGER SIDE PANEL OF THE THREE PANEL REAR GLASS SHATTERED. NOTHING STRUCK THE GLASS TO CAUSE THIS. TEMPERATURE OUTSIDE WAS AROUND 36* F, WINDOWS WERE SLIGHTLY FOGGY, NOT COVERED IN FROST. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE CAUSING THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE ROLLED OVER SEVERAL TIMES UNTIL CRASHING AGAINST A GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,902.

WHILE DRIVING INTO WORK, HAD THE REAR DEFROST ACTIVE FOR ROUGHLY 10 MINUTES. AT A STOPLIGHT, NOTICED SMOKE RISING FROM OUTSIDE OF THE REAR WINDOW. AS I PROCEEDED TO PULL OFF THE ROAD, HEARD A LOUD BANG AND THE PASSENGER SIDE REAR WINDOW PROCEEDED TO SPIDERWEB. THE GASKET FOR THE REAR WINDOW HAS BEEN BURNED ON THE LOWER LEFT HAND CORNER (WHEN OBSERVED FROM OUTSIDE OF THE VEHICLE). IT IS APPARENT THERE IS AN ISSUE WITH THE REAR HEATING ELEMENT, AS OBSERVED BY THE NUMBER OF IDENTICAL COMPLAINTS ON THIS SITE. I HOPE THAT FORD STEPS UP AND DOES SOMETHING ABOUT THIS BEFORE SOMEONE ACTUALLY GETS HURT. *TR

PASSENGER SIDE REAR WINDOW PANEL SHATTERED WITH A LOUD BANG WHEN THE REAR DEFROSTER WAS TURNED ON. THERE WAS A LARGE 6 X 4" HOLE IN THE WINDOW AND THE BALANCE WAS SPIDER WEBBED. THERE WAS GLASS IN THE BACK SEAT AND ON THE TONNEAU COVER. *TR

TL*THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, A NOISE EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO REPLACED THE INNER AND OUTER TIE RODS. THE FAILURE PERSISTED AFTER THE REPAIR WAS PERFORMED. IN ADDITION, THE ENGINE STALLED AND RESTARTED ON TWO SEPARATE OCCASIONS HOWEVER, THE DEALER WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 71.400. UPDATED 7/7/15*CN UPDATED 9/29/2017*CN

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 40 MPH, THE FUEL DOOR OPENED INDEPENDENTLY AND THE CHECK ENGINE INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 50 MPH, THE REAR WINDOW SHATTERED AFTER THE REAR DEFROSTER WAS ACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,451.

REAR WINDOW DEFROSTER CAUGHT ON FIRE AND SHATTERED REAR WINDOW GLASS. THIS COULD BE DANGEROUS AND SHOULD BE RECALLED.

CONTACTED FORD FIRST ABOUT RH REAR DEFROSTER NOT WORKING. LUCKILY ONLY HAD THE BURNT SMELL AND NOT THE EXPLOSION OF GLASS. BEING THIS IS THE HIGHEST NUMBER OF COMPLAINTS ON THIS SITE FORD SHOULD REALLY CONSIDER LOOKING INTO THIS BEFORE POSSIBLY A CHILD IN A CAR SEAT GETS A FACE FULL OF GLASS. AS USUALL FROM FORD I RECEIVED THE USUAL FORM LETTER BACK ABOUT NOT BEING UNDER ANY RECALLS. VEHICLE ONLY HAS 32,400 MILES ON IT. WOULD LIKE TO KNOW THE ACTUAL MANUFACTURE FORD BUYS THESE FROM. EVEN OFFERED IF THEY WERE TO SEND ME A REAR UNIT I WOULD REPLACE IT MYSELF AS BEING A AUTO TECH ALL MY LIFE AND SEND THE OLD UNIT BACK FOR VERIFICATION. *TR

WHILE STOPPED, HEARD A LOUD POP FOLLOWED BY THE RIGHT REAR WINDOW SHATTERING. NO EVIDENCE OF IMPACT TO THE OUTSIDE OF THE WINDOW. TOOK THE CAR TO THE FORD DEALER, THEY SAID THEY HAVE NO IDEA WHY IT BROKE, IT IS NOT UNDER WARRANTY AND WILL COST OVER $900 TO REPLACE THE REAR POWER SLIDER ASSEMBLY. I CONTACTED FORD: THANK YOU FOR YOUR RESPONSE, SARAH. I AM NOT SURE HOW YOUR RESPONSE RELATES TO MY EMAIL. THE REAR WINDOW BURST WITH NO EXPLANATION WHILE THE VEHICLE WAS STOPPED, NO APPARENT DAMAGE TO THE EXTERIOR OF THE WINDOW WAS OBSERVED. TO HAVE THAT ASSESSED AS ?OPERATING WITHIN FORD SPECIFICATIONS? IS CONCERNING. I HAVE DONE SOME RESEARCH REGARDING THIS ISSUE, AND UNDERSTAND THAT MY VEHICLE IS NOT THE ONLY ONE TO HAVE THIS ISSUE. DUE TO YOUR (LACK) OF RESPONSE, I WILL BE FILING A COMPLAINT THIS AFTERNOON WITH THE NATIONAL TRANSPORTATION SAFETY ADMINISTRATION. MY NAME IS SARAH, I AM FROM FORD`S CUSTOMER RELATIONSHIP CENTER (CRC). I HAVE REVIEWED YOUR EMAIL REGARDING THE CONCERNS ON YOUR 2010 FORD F-150. I APOLOGIZE FOR ANY INCONVENIENCE THIS HAS CAUSED. IN AN EFFORT TO ASSIST YOU WITH THIS MATTER, WE HAVE CONTACTED SKYLINE FORD. ACCORDING TO THEIR ASSESSMENT YOUR VEHICLE IS OPERATING WITHIN FORD SPECIFICATIONS. YOUR DEALERSHIP HAS FACTORY TRAINED TECHNICIANS, COMPREHENSIVE SERVICE INFORMATION AND SPECIALIZED EQUIPMENT TO RESOLVE YOUR CONCERNS. WE CONCUR WITH THE DEALERSHIP'S ASSESSMENT. IF YOU REQUIRE FURTHER EXPLANATION OR THE CONDITIONS CHANGE, PLEASE CONTACT THE SERVICE MANAGER AT THE DEALERSHIP. SARAH CUSTOMER RELATIONSHIP CENTER FORD MOTOR COMPANY RECEIVED: 10/22/2014 5:50 PM I PURCHASED MY F150 LARIAT ON SEPTEMBER 13, 2014. ON OCTOBER 18, 2014 WHILE STOPPED, THE RIGHT REAR WINDOW OF THE POWER SLIDER ASSEMBLY POPPED AND SHATTERED. WE COULD SEE NO EXTERIOR DAMAGE TO THE WINDOW T(GLAD FOR THE SAFETY GLASS). ESTIMATED COST $930.00. *TR

TURNED ON REAR DEFROST AND DROVE FOR ABOUT 10 MINUTES. DAUGHTER REPORTED HEARING A "STATIC" NOISE WHICH WAS FOLLOWED BY SMOKE AND A "POP" AS THE BACK PASSENGER SIDE REAR GLASS CRACKED-(GLASS SPIDERWEB) BUT STILL INTACT. *TR

DRIVING HOME WITH MY FAMILY FROM IN-LAWS HOUSE. UPON STARTING THE TRUCK I TURNED ON THE REAR DEFROSTER, ABOUT 5 MIN LATER I HEARD A LOUD BANG, LIKE SOMETHING LANDED ON THE ROOF. LATER ON REALIZED IT WAS THE PASSENGER SIDE SECTION OF MY REAR WINDOW. IT SHATTERED, BUT REMAINED FULLY IN TACT WITH NO IMPACT SPOT FROM INSIDE OR OUT. AFTER GOOGLING THIS I SEE IT IS A COMMON OCCURRENCE AMONG THESE VEHICLES. *TR

WITH THE TEMP OUTSIDE BEING ABOUT 48 DEGREES I HAD MY REAR WINDOW DEFROSTER ON AND THE HEAT ON INSIDE. WHILE I WAS DRIVING I HEARD A LOUD POP, LIKE THE TRUCK WAS BEING SHOT AT OR A LARGE BOLDER WAS THROWN AT VEHICLE. WHEN I STOP THE TRUCK TO SEE WHAT HAPPENED I NOTICED THAT THE REAR WINDOW ON THE RIGHT HAND SIDE WAS SHATTERED. I INSPECTED THE VEHICLE CLOSER WHEN I GOT HOME AND NOTICED THAT THERE WAS NOTHING IN THE BED OF THE TRUCK, LIKE A ROCK OR SOME OTHER OBJECT AND THERE WAS NO HOLE IN WINDOW. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT THE FRONT BRAKE PADS FROZE TO THE ROTORS CAUSING THE CALIPER TO SEPARATE. THE FAILURE DAMAGED THE PISTONS AND CAUSED BRAKE FLUID TO LEAK FROM THE MASTER CYLINDER. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE. THE VEHICLE WAS TOWED TO THE LOCAL MECHANIC AND THE BRAKE CALIPERS, PADS, AND ROTORS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

WHILE LEAVING HOUSE, I TURNED ON THE REAR WINDOW DEFROSTER. ABOUT 5 BLOCKS FROM HOME, I HEARD A LOUD POP, LOOKED IN MY REAR VIEW MIRROR AND SAW THAT THE PASSENGER SIDE OF REAR WINDOW COMPLETED SHATTERED. *TR

USED REAR DEFROST (APPROXIMATELY 63 DEGREES OUTSIDE) DROVE APPROXIMATELY 5 MILES AND PASSENGER REAR WINDOW SHATTERED. WAS SITTING AT A COMPLETE STOP AT A LIGHT. SOUNDED LIKE A GUN-SHOT. RESEARCHED THE ISSUE TO FIND MANY OTHER 2010 F150 OWNERS WITH THE SAME PROBLEM WHO WERE TOLD IT WAS A SHORT IN THE REAR DEFROST ELECTRICAL. FORD WILL NOT COVER REPAIRS. *TR

TL* THE CONTACT OWNS A 2010 FORD F-150. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO APPLY THE BRAKES, THE VEHICLE HESITATED TO STOP AND THE POWER STEERING FAILED. THE VEHICLE STALLED, BUT WAS ABLE TO IMMEDIATELY BE RESTARTED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

I WAS TRAVELING WEST ON I10 IN ARIZONA WHEN MY TRUCK DECIDED TO DOWN SHIFT/LIMP MODE AT 75 MPH. THE RESULT WAS A NICE LONG SLIDE UNTIL I WAS ABLE TO SHIFT THE TRANSMISSION INTO NEUTRAL. OF COURSE THE CRUISE CONTROL STILL THOUGHT IT WAS GOING TO SPEED THE TRUCK UP AND CONTINUED ACCELERATING UNTIL I TURNED IT OFF. I WAS ABLE TO GET TO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. I CALLED THE DEALERSHIP TO REPORT IT AND THEY ASKED ME TO START IT AGAIN. IT STARTED FINE AND DID NOT SHOW ANY ERRORS ON THE DISPLAY. I WAS ABLE TO DRIVE IT HOME THOUGH AT A REDUCED SPEED AND NOT USING THE CRUISE CONTROL. I FIND THAT FORD WOULD SUPPLY A VEHICLE WITH A LIMP MODE THAT WOULD SHIFT THE VEHICLE INTO 2ND GEAR LIMP MODE AT ANY SPEED AND NOT SHUT OFF THE CRUISE AT THE SAME TIME. SEEMS TO ME THE VEHICLE SHOULD DISENGAGE THE CRUISE AND SLOW THE VEHICLE WHEN AT SPEED AND NOT THE UNEXPECTED DOWN SHIFT THAT SEEMS TO RESULT FROM ANY TRANSMISSION ISSUES. IF I HAD BEEN TOWING MY CAR TRAILER OR TRAVEL TRAILER THIS COULD HAVE BEEN CATASTROPHIC. BE NICE TO FIND OUT WHAT FORD SAYS WHEN I FINALLY GET MY TRUCK BACK. *TR

VEHICLE WAS SITTING OUTSIDE AFTER A HEAVY RAIN NOTICED WATER LEAKING FROM INTERIOR ROOF. MY WINDOWS FOGGED UP IMPAIRING MY VISION FROM THE EXCESSIVE MOISTURE INSIDE THE VEHICLE. ALSO MY VEHICLE SMELLS MUSTY AND MOLDY CAUSING HEALTH CONCERNS TO MYSELF AND OTHER PASSENGERS. I TURNED ON THE LIGHT IN THE EVENING AND COULD SEE LIGHT SHINING THROUGH BETWEEN THE GASKET OF THE LIGHT ASSEMBLY AND THE METAL OF THE CAB. I WENT TO THE DEALER AND THEY TOLD ME TO MAKE AN APPOINTMENT SO THEY COULD LOOK AT IT WHEN I ALREADY KNOW WHAT THE ISSUE IS. I ASKED THE SHOP PERSON IF HE COULD TAKE A QUICK LOOK AT IT SO HE COULD SEE WHAT I WAS SEEING AND HE TOLD ME IT IS A COMMON PROBLEM AND THE GASKET NEEDS TO BE REPLACED. I WAS ASSURED BY THE FORD DEALER THAT I NEED TO MAKE AN APPOINTMENT FOR THEM TO LOOK AT IT AND THAT FORD WILL NOT REMEDY THE ISSUE FOR THE LEAK OR THE WATER DAMAGE. *TR

EXHAUST MANIFOLDS ARE RUSTING OFF VERY BAD .BIG FLAKES .I DON'T EVEN DRIVE TRUCK IN WINTER .I CALLED FORD AND GOTE NO HELP.

MY FORD F150 XLT WAS PARTED IN MY DRIVE WAY, LAST DRIVEN AT 9.00AM ON 8/29/2014. THE VEHICLE WAS ENGAGED IN PARK, STEERING WHEEL LOCKED AND KEY FULLY WITH DRAWN. AT AROUND 5.00PM VEHICLE TOOK OFF ITSELF WITH OUT DRIVER WENT DOWN THE STREET AND HIT ANOTHER PARKED VEHICLE CAUSING BIG DAMAGES TO THAT VEHICLE AND AS WELL TO FORD 150 THAT I OWN. I HAVE SEVERAL EVIDENCE OF PEOPLE AROUND MY STREET WATCHING THIS HAPPENING. MY PURPOSE OF THIS COMPLAIN IS: 1. TO FIND OUT WHETHER THERE IS RECALL ON THIS VEHICLE, AND FORD HASN'T INFORMED THE CUSTOMERS 2. THE DEALERSHIP SAN LEANDRO FORD IN CA 94577 DIDN'T RESPOND MY COMPLIANT- MY REQUEST WAS TO FIND IF THERE IS RECALL ON THE VEHICLE. 3. MY BIG CONCERN IS FOR PUBLIC SAFETY, WHETHER THIS VEHICLE HAS FACTORY AND HAS TENDENCY TAKE OFF WHEN FULLY PARKED AND DISENGAGED. I BELIEVE WE WERE JUST LUCKY IT DIDN'T HIT CHILDREN PLAYING ON THE STREET OR DIDN'T RUN IN TO SOME ONE'S HOUSE. 4. I REALLY BEG YOUR ORGANIZATION TO QUICKLY INVESTIGATE, BECAUSE THIS DEFECT CAN CAUSE SERIOUS ACCIDENTS AND DEATHS 5. WE HAVE SEVERAL PICTURES AND VIDEOS FOR EVIDENCE, TAKEN BY PEOPLE IN THE NEIGHBORHOOD. *TR

I OBSERVED AT LEAST 6 AREAS ON THE ROOF OF MY TRUCK WHERE THE PAINT IS PEELING AWAY FROM THE BODY. THERE IS OBVIOUS RUST UNDER ALL THE SPOTS. I HAVE ALSO NOTICED A MUSTY SMELL IN MY CAR. I TOOK THE VEHICLE TO BODY SHOP AT THE DEALERSHIP AND THEY STATED THAT SINCE THERE WAS NO PERFORATION IN THE SHEET METAL, IT WAS NOT COVERED UNDER WARRANTY. I POINTED TO THE SERVICE TECHNICIAN THAT IF IT WERE ONE SPOT I COULD SEE THAT AS POSSIBLY SOMETHING MAY HAVE CHIPPED THE PAINT AND CAUSED THE PROBLEM BUT FOR IT TO HAPPEN IN AT LEAST 6 AREAS SPREAD OUT AROUND THE ROOF THAT IT WAS A DEFECT IN MATERIAL OR WORKMANSHIP AND SHOULD BE COVERED UNDER THE WARRANTY. THE TECHNICIAN SAID I SHOULD CONTACT FORD DIRECTLY BUT THEY WOULD PROBABLY DENY THE CLAIM. BASED ON WHAT I FOUND ONLINE WHICH INCLUDES AT LEAST 7 NHTSA DOCUMENTED COMPLAINTS AS WELL AS OTHER COMPLAINTS ABOUT PAINT PROBLEMS WITH FORD VEHICLES IT WOULD APPEAR THAT FORD HAS A PROBLEM AT THEIR FACTORIES THAT SHOULD BE INVESTIGATED. I PLAN TO GO BACK TO THE DEALERSHIP NOW THAT I KNOW ABOUT THE PROBLEM WITH THE THIRD BRAKE LIGHT AND LEAKS AROUND IT, AS WELL AS CONTACTING FORD HEADQUARTERS FOR RESOLUTION. *TR

PARKED TRUCK IN A LOT. LEFT THE TRUCK AND WAS FINE AT THE TIME. I HAVE HEARD OF THE REAR WINDOWS SHATTERING BEFORE SO I'M ALWAYS LOOKING AT IT. GET BACK TO THE TRUCK AND THE WINDOW WAS SHATTERED. CHECKED SECURITY FOOTAGE AT THE LOT AND COULD NOT SEE ANYONE THROW OR HIT IT WITH ANYTHING. NOT NEAR A MAIN ROAD EITHER. REAR DRIVER SIDE WINDOW WITH DEFROSTER (BROKEN SIDE), MOTORIZED CENTER WINDOW. *TR

TL*THE CONTACT OWNS A 2010 FORD F 150. THE CONTACT STATED WHILE STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE AS IF THE VEHICLE WAS ACCELERATING RAPIDLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

SHIFTED FROM PARK TO REVERSE, FELT A POP BUT FIGURED I DROVE OVER A POT HOLE. (NOTHING BEING ME) PUT INTO DRIVE, MADE INTIMIDATE RIGHT TURN ONTO STREET, TRIED TO SLOW DOWN AT LIGHT AND BRAKE PEDDLE WENT STRAIGHT TO FLOOR. PUMPED IT SEVERAL TIMES TO SLOW DOWN TO A COMPLETE STOP. TRUCK IS STILL UNDER 69K MILES. (WITH 34K SINCE LAST MAJOR SERVICE). LOOKED UNDER TRUCK AND SAW NOTHING, --> NO WARNING SYSTEMS OR LIGHTS ON <-- WENT TO DASHBOARD AND RAN THE FORD SYSTEM CHECK - IT SAID "BRAKE SYSTEM OK" FIGURED MUST HAVE BEEN AIR OR SOMETHING WOULD CHECK ON IT WHEN I GOT HOME. BACK INTO DRIVE TURNED CORNER ATTEMPTED TO STOP AT STOP LIGHT SAME ISSUE ONLY WORSE, FIGURED I WOULD HAVE TO BABY IT TO A SHOP. DASH SYSTEM STILL NO WARNINGS OR BRAKE NOTIFICATIONS, THOUGHT MAYBE I'M LOW ON BRAKE FLUID WILL CHECK AT HOME. GOING 5 MPH NOW, JUST A BLOCK AWAY FROM HOME, ATTEMPTED TO PRE-SLOW DOWN TO STOP SIGN, FAIL JUST KEPT GOING - LUCKY NO ONE WAS THERE. PULLED STRAIGHT INTO HOME USED E-BRAKE TO STOP IN-FRONT OF NEIGHBORS HOUSE. BRAKE SYSTEM CHECK AGAIN SAID "BRAKE SYSTEM OK" NO BRAKES, LOOKED UNDER STRUCK - REAR DRIVERS SIDE BRAKE FLUID ALL OVER AND POURING OUT. WASN'T ABLE TO FIND LEAK OR CUT OR BROKEN HOSE, MAYBE A LINK BETWEEN HOSE AND CONNECTOR IS BAD OR SOMETHING ELSE. WILL HAVE TO CHECK WITH FORD FURTHER. FOR NOW - SEEMS LIKE A DEFECT HAVING A BRAKE WARNING SYSTEM THAT DOESN'T DETECT PRESSURE OR BRAKE FLUID LEVELS. EVEN RUNNING THE CHECK RETURNS BRAKE SYSTEM OK ON DASHBOARD - EVEN WHEN THERE ARE NO BRAKES. *TR

JUST AFTER STARTING THE ENGINE THE TRUCK WAS DRIVEN OUT OF THE DRIVEWAY AND AT THE FIRST PRESS OF THE BRAKES THE VEHICLE WAS NOT STOPPING. AFTER BEARING DOWN ON THE PEDAL WITH FULL FORCE VEHICLE CAME TO A STOP. BRAKE WARNING APPEARED IN THE DIGITAL MESSAGE CENTER AND THE ABS LIGHT CAME ON. I PUMPED THE BRAKES AND A VERY TIGHT PEDAL INDICATED THE VACUUM ASSIST HAD FAILED. I ALSO COULD HEAR A HISSING SOUND AT THE PRESS OF THE PEDAL. I RESTARTED THE ENGINE AND PULLED THE VACUUM LINE OFF THE BOOSTER AND THE DISTINCT VACUUM POP WAS PRESENT. I BEGAN REMOVING THE BOOSTER, I THEN REALIZED BRAKE FLUID HAD LEAKED OUT OF THE REAR OF THE MASTER CYLINDER AND INTO THE BOOSTER. I BELIEVE THE CORROSIVE PROPERTIES OF THE BRAKE FLUID RUPTURED THE DIAPHRAGM INSIDE THE BOOSTER. THERE WAS ABOUT 5 OZ. OF FLUID INSIDE THE BOOSTER. I ORDERED AND REPLACED THE BOOSTER AND THE MASTER CYLINDER. THIS IS TOO NEW OF A VEHICLE FOR A BRAKE SYSTEM FAILURE. SOMEONE IS GOING TO BE KILLED IF THIS ISSUE IS NOT CORRECTED. *TR

WHILE DRIVING MY 2010 FORD F150 WE COME TO A STOP AND GO TO TAKE OFF . THE TRUCK STALLS OUT ... IT MAY DO THIS TWO TO THREE TIMES ... 2YRS AGO I HAD THE SAME PROBLEM , I TOOK THE TRUCK TO FORD DEALER THEY REPLACE A PART ON THE FUEL AREA ... NO ENGINE LIGHT COMES .. THIS IS THE ONLY YR THAT WAS MADE THAT DOES NOT HAVE A GAS CAP . MAY BE THE PROBLEM BUT I'M NOT THE EXPERT....THIS COULD BE DANGEROUS AND SAFETY ISSUE IN DRIVING MY 2010 FORD F150 STX THE PROBLEM NEED TO BE FIXED .. MY TRUCK IS AT THE FORD DEALER AS WE SPEAK THE STALLING NEED TO BE RESOLVED.... THANKS FOR YOUR TIME ... *TR

2010 FORD F150 . THE REAR RIGHT DOOR AJAR INDICATOR WILL NOT TURN OFF. *TR