2011 Ford F-150 Complaint Log

The contact owns a 2011 Ford F-150. The contact stated while her husband was driving approximately 60 MPH, the vehicle lost motive power. The contact stated that the vehicle decelerated to 20 MPH and the vehicle was driven to an independent mechanic. The contact stated that the independent mechanic diagnosed the vehicle and determined that the molded leadframe had failed. The contact's husband was advised by the mechanic that the manufacturer had a Customer Satisfaction Program: 16N02 - Molded Leadframe Extended Coverage (Power Train). The contact stated that the vehicle was not taken to a dealer. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 146,000.

While driving on highway the transmission will bang really hard when shifting upshifting and downshifting while vehicle is in motion. This is a safety concern. I seen that there is over a million Ford vehicles recalled over this same problem. I need my vehicle put on this recall list immediately. This is an emergency and I will be keeping copies of all documents I sent and receive for further measures. Thank you for your time and please contact me back as soon as possible.

My vehicle, a 2011 Ford F150 with a six cylinder engine and automatic transmission, recently began experiencing "UNEXPECTEDLY DOWNSHIFTING INTO 1ST GEAR WHILE IN MOTION" AND HAS ALREADY CAUSED A LOSS OF CONTROL IN HEAVY TRAFFIC. While I was able to avoid an accident, this is a serious safety issue. It is noted that NHTSA has recalled 1.3 million Ford F150 vehicles for the years 2011 - 2013. My particular VIN [XXX], was not included. How do I get a Recall letter to have my vehicle declared a recall and get it repaired. The vehicle is experiencing the same problem as those already recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Front driver's side seatbelt latch failed. Upon disassembling the latch assembly, it was found that a part of the mechanism broke off causing the latch to fail. The part appears to be cast metal, and it failed along a narrow portion of the mechanism. It seems that this part would be more robust.

Loses power steering while driving without warning.

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the transmission independently shifted. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the engine sounded abnormally loud. The vehicle was taken to the dealer where it was diagnosed with transmission failure due to dirty transmission fluid. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

Transmission downshifted to 1st gear causing the rear wheel to lock momentarily while driving 40mph on the highway and then shifted back to 5th gear. Transmission will occasionally stay on 3rd or 5th gear when at a complete stop. Dealership refuses to remedy recall issue for my truck. I have complained multiple times.

I was driving and my truck went into a limp mode. I pulled to the side of the road to try and figure out the problem but I had no clue. I shut off my truck and started it back up and everything was normal. When I started driving back on the road again about a mile from where I pulled over at I was going about 40mph and all of a sudden my truck rear tires locked up and I noticed my gear shifted to 1st then went back to 6th gear.

My truck start to accelerate by itself and the light indicator goes crazy from parking to gear 1 From there the truck it can be controlled

My truck truck won't start. We could jump it and it would be fine. I took it to ford and found out it was a bad Body control module and there was a nationwide backorder. I found on line a recall for other F-150 but didn't included mine. I was able to have mine repaired. Now I was pulling my camper home from Maine, parked the truck at home. The next morning I had a notice on the dash to have power steering serviced, found out the rack and pinion is bad. Again found others on-line with the same issue. I am lucky it didn't happen while towing or when my wife was driving. I also now have the same issues with a 2012 F-150. I feel like it needs to be investigated and Ford needs to make it right. I will fill out a complaint for the 2012 truck.

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the steering wheel locked causing the vehicle to stall in the middle of an intersection. Immediately following the failure, the traction control warning light illuminated. The was not able to be restarted. A Police Officer arrived to have the vehicle towed to a dealer. The dealer diagnosed the vehicle with a failed steering and stated that the electric rack source unit needing to be replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 144,000.

Both rear passenger door locks failed while vehicle in motion, thus allowing doors to swing open while vehicle in motion. First occurrence drivers side rear door May 25, 2019, second occurrence May 1 2024. Replacement parts order from Ford to repair both times. No obvious reason for failures. Original parts on hand.

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission downshifted unexpectedly. The contact also stated that the vehicle occasionally failed to start as needed. Additionally, the instrument panel failed to show the gear selected. The contact stated that eventually the vehicle failed to start. The vehicle was towed to a dealer, where it was diagnosed with needing the lead frame replaced. The vehicle was not repaired. The contact related the failure to an unknown recall however, the vehicle had previously been repaired under the recall. The contact stated that the dealer had not diagnosed the vehicle when the recall repair was performed. The manufacturer was made aware of the failure. The failure mileage was approximately 191,000.

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed transmission module. The contact was informed that the transmission module needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the independent mechanic where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 129,000.

The contact owns a 2011 Ford F-150. The contact stated while driving 50 MPH, the speedometer became inoperable, the vehicle hesitated to respond while depressing the accelerator pedal, and the vehicle shifted sluggishly into gear. The check engine warning light was illuminated. Additionally, the contact stated while driving 40 MPH, the vehicle shifted into first gear unintendedly. The contact stated that the failure had been recurring increasingly, causing the vehicle to accelerate or decelerate unintendedly. The dealer and several independent mechanics were contacted and informed the contact that the failure could be related to the transmission leadframe and the valve body; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the vehicle was not covered under NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was not notified of the failure. The failure mileage was approximately 143,000. The VIN was not available.

The contact owns a 2011 Ford F-150. The contact stated that upon starting the vehicle, the rear driver’s side turn signal and brake lights were inadvertently illuminated and the key failed to program. The vehicle was taken to a dealer however, the dealer refused to look at the vehicle since it was not included in a recall. The contact diagnosed the vehicle with body control module (BCM) failure. The contact referenced NHTSA Campaign Number: 11V128000 (Electrical System) however, this VIN was not included. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 200,000.

BCM malfunction , Ford Recall # 10S14

[XXX] [XXX] Cedar Rapids IA 52402 April 27 2024 [XXX] PHONE: [XXX] Dear NHTSA I have a 2011 Ford F150 5.0 with a 6 speed transmission and within the last few weeks I have had serious transmission issues that have become so bad it is not safe to drive. At any time the transmission will down shift on its own causing my speed to be reduced dramatically and usually becomes stuck in third gear and lose power. When I come to a stop light it will lung forward until I can get it out of third gear into neutral also some times when I pull out from a stop light while making a left turn it will change gears and the power will drop making it very dangerous to make a left turn in oncoming traffic. I researched the internet trying to find what would cause this and it didn’t take long for hundreds of articles to pop up. Many articles said there was a recall in (2019) for the 2011s with a 6 speed transmission made in Dearborn Michigan and that would be mine. I called the Ford Motor Company last week and explained the issue I was having and gave them my VIN [XXX] . They agreed there had been issues with that transmission but my VIN didn’t match any recalls, they did say they have a review board that looks at these problems along with NHTSA and may cover the cost to fix it so I should save my receipts. I then went to my local Ford Dealer and gave them the VIN they said Ford had an extended warranty for that transmission but now it is outdated? I did more research and found the following (Ford is issuing a safety recall on select 2011-13 Ford F-150 vehicles with 6-speed automatic transmission that may experience an intermittent loss of the transmission output speed sensor signal to the powertrain control module, potentially resulting in a temporary, unintended downshift into first gear. Feb 13, 2019) (DEARBORN, Michigan — Ford is recalling 201,900 vehicles in North America, including the 2011-'12 Ford F-150 and 201 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is the second Ford factory replacement steering rack that has failed and almost caused me to wreck by having the steering wheel lock and may not being able to move the wheel in any direction. It has almost caused multiple accidents, and I know that there are multiple reports of Ford electronic power, steering racks failing

1.) P2112- Throttle Actuator Control System stuck in closed position, no as I was able to get it to work again but looking at replacing the throttle body, so in the future yes. 2.) My saftey was at risk as it failed going over 70+ mph and made my vehicle shake violently. 3.)No but this is the 2nd time in 6 months this has happened. 4.) No 5.)had a power train lamp come on (2011 ford f150 wrench light) right as I lost complete throttle response going 72 MPH

The contact owns a 2011 Ford F-150. The contact stated that while driving at various speeds, the vehicle downshifted unexpectedly. The contact also stated that the instrument panel was black. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with a failure of the molded lead frame. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.

My truck is doing exactly what the recall on all the others. Check engine light on for input shaft speed sensor. Speed odometer quit working then engine light came on for speed sensor. Now when you drive on highway it will be fine then all of a sudden throw a wrench light and truck goes into limp mode and barely moves. You stop turn it off it resets but still isn’t right it doesn’t seem to shift at proper times seems to be shifting to often.

The contact owns a 2011 Ford F-150. The contact stated that while driving at 10 MPH, there was an abnormal ticking noise that increased to an abnormal knocking noise. While driving, the vehicle lost pressure. The check engine warning light was illuminated. The vehicle was towed to the residence. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 142,000.

The contact owns a 2011 Ford F-150. The contact stated while driving 75 MPH with the cruise control activated, the instrument cluster gauges became inoperable, and the transmission unexpectedly downshifted to first gear. The contact pulled over and restarted the vehicle and continued driving and the vehicle operated normally. The vehicle was taken to a local dealer to be diagnosed; however, the dealer found no cause for the failure. The contact stated that the failure had reoccurred. The vehicle was taken back to the same dealer for a second diagnostic test, and the contact was informed that the transmission molded lead frame was faulty and needed to be replaced. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 19V075000 (POWER TRAIN). The manufacturer was notified of the failure. The approximate failure mileage was 101,000.

Ford 150 2011 has had acceleration issues for the last 2 years. I heard there was a recall on this model of truck with the Eco boost but mine was not on the list but I am now having issues and mechanics are having a difficult time figuring out what has been happening. Code light doesn't specify a problem.

Over the last few months on at least 15 occasions my transmission has tried to downshift into 1st gear while traveling highway speeds (55-65). Causing the tires lock up but I have always caught it and shifted into neutral to not cause any problems. After researching it sounds like this is a VERY COMMON issue that apparently hasn't been resolved with Fords TSB and software reflash. Also, while this happens my speedometer goes to zero and a wrench screen come up on the instrument panel for a split second.

The truck randomly caught fire. There is 100’s of not 1000’s of reports of the 3.5 eco boost trucks catching fire with no explanation. Now I’m being treated like a criminal and have lost my mint condition truck.

The contact owns 2011 Ford F-150. The contact stated that the rearview camera was glitching and had displayed a blank image. The message “Camera Unavailable” was displayed. Neither an independent mechanic nor a dealer was contacted. The vehicle was not diagnosed or repaired. The contact related the failure to a recall that did not include the year, make and model of the vehicle. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 21,704.

mechanical brake booster pump failure. Has been inspected by ford dealerships twice and also with a third party certified mechanic. The vehicle has a tough time stopping upon ignition and brake has to be pumped hard. Ford claims 2021 was the last service date on this but still there a reserve records that show that its not resolved but no recall is out for this. [XXX] parents are traveling in mx right now wanting to drive back but fear for their safety truck is under names of [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the speed odometer seized, and the check engine warning light illuminated. The contact stated that after the transmission had shifted from 5th gear to sixth gear, the transmissions unexpectedly downshifted to first gear. The contact turned off and restarted the vehicle. The contact stated that after the vehicle was restarted, the check engine warning light was off, and the vehicle was reset; however, the failure reoccurred. The vehicle was taken to an independent mechanic and diagnosed with input shaft speed sensor failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 208,000.

The contact owns a 2011 Ford F-150. The contact stated that on two separate occasions while driving at various speeds, the transmission unexpectedly downshifted. On one occasion, the contact stated that the transmission warning light illuminated on the instrument panel. The contact stated that during both failures the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The dealer was notified of the failure and the contact was informed that the vehicle was not included in NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

The contact owns a 2011 Ford F-150. The contact stated that after starting the vehicle and shifting into drive(D), the vehicle hesitated and then lurched forward while depressing the accelerator pedal. The contact stated that the shift indicator failed to show what gear was selected. The contact stated that the failure also occurred while shifted into reverse(R). The contact stated that there was a failure while shifting from reverse into drive(D). The contact stated that the vehicle was hesitant while depressing the accelerator pedal. The contact turned off and restarted the vehicle and then shifted into drive (D). The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the transmission range sensor needed to be replaced. The mechanic informed the contact that there was a manufacturer’s recall related to the failure and referred the contact to a dealer. The contact called a dealer and was informed that the vehicle was not covered under the recall. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 190,000.

The contact owns a 2011 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the check engine warning light was illuminated. The contact pulled shoulder of the road, turned the vehicle and waited for several minutes before restarting the vehicle and continuing to drive to the destination. The vehicle was later taken to an independent mechanic where it was diagnosed and DTC: P0720 and P0722 were retrieved for transmission leadframe failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced Customer Satisfaction Program: 16N02; as a possible cause for the failure; however, the vehicle was not eligible for the repair. The contact was informed that the vehicle was 7,000 miles over the mileage limitation. The failure mileage was approximately 151,000. The VIN was unavailable.

I was driving on the highway at 65 mph and the truck downshifted on it's own from 6th gear to 3rd gear causing the truck to loose power. This has happened twice while driving on the highway and the transmission recall has been updated prior to this.

Truck took off with out me touching the gas in a parking lot had to hit the brakes several times then shifted hard and speedometer quit work and the wrench symbol popped up on the dash and it throw code PO720 which is the output shaft speed sensor /lead frame

The vacuum pump recall was replaced in 2016 and it’s bad again. I have the emissions warranty with ford I am 6 owner the other 5 owners were resale so I get the one time lifetime emission warranty. the truck is doing all kinds of crazy stuff

The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the transmission erroneously downshifted to first gear causing the vehicle to abruptly decelerate. During the failure, the service vehicle warning light was illuminated. The vehicle was taken to the local mechanic who diagnosed that the transmission leadframe had failed. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 19V075000 (Power Train). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 144,000.

My truck when accelerating, it pulls and shifts hard. Also the speedometer sometimes does not work right and the truck loses power..

The transmission downshifts un-expectantly intermittently. The transmission also downshifts on the highway and locks up the wheels. The dealership indicated the time to have the repair made pursuant to the recall has expired. This appears to be a Ford F-150 eco Transmission problem as I've communicated with others online who have the same issues.

Vehicle shifted into 1st gear on its own will driving which almost caused my son to wreck, took the vehicle to the Ford dealership as we could not get it back out of 1st gear. It had to be towed to the dealership to have repairs made which are the same repairs that are listed under a recall just issued on several 2014 F150 truck. We had to pay for these repairs totaling $1129.92 back on January 12, 2024. I contacted the dealership about this and they said we would not be refunded because our truck is not under the recall however there was a recall for 2011 F150 trucks for this same issue back in 2016 which we were not a part of also. I feel that this needs to be looked at a little more closely and the recall be expanded further to more later model trucks. My son could have been seriously injured or killed for a problem that could have been fixed back in 2016. I have tried to attach copy of repair receipt from dealership but it would not allow me to upload it

Fuel Pump Fuse - 27 melted. Is a common problem according to Internet forums on 2010-2014 models.

Manufacturer Recall Number19S07 NHTSA Recall Number19V075 Recall StatusRecall Incomplete. I purchased this vehicle today. The recall has not been completed. Transmission seem to drop in and out of lower gear at take off from a stop or very low speed

Driving down the highway my truck will downshift for no reason. Sometimes a big bang will be felt in the rear end & the big wrench symbol will appear & all other controls don't work. There is a recall for this 16S19 & 19S07. I took my truck to the Yreka Ford dealership & was told it needed the molded lead frame replaced but the recall has ended. Still a definite safety issue but it's not covered? How can a safety recall expire but issue is still a safety issue. Still happening & it's very scary when it does. Part is on backorder!! I can't locate my paperwork from Yreka Ford in Yreka, CA.

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission seized in third gear. The contact pulled over and turned off and restarted the vehicle ten times. The contact stated that the instrument panel became inoperable. The transmission was also downshifting hard and failed to shift out of first gear. The contact stated that the failure was related to NHTSA Campaign Number: 19V075000 (Power Train). The vehicle was taken to an independent mechanic and local dealer who were unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. While driving, the vehicle went from reverse to fifth. The driver pulled the shifter towards herself and was able to drive manually. The manufacturer was contacted and confirmed there was no recall coverage on the VIN for the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 132,000.

I have a 2011 Ford F150 that I bought brand new from Capitol Ford Wilmington NC. This truck had a recall in 2020 that involved violent downshifting of transmission while at highway speeds. I took it for recall servicing by Capitol Ford Wilmington NC. I trusted them to repair this vehicle. They simply reprogrammed the LEAD FRAME inside the transmission. They said that would take care of the problem. See attached service ticket. I have only driven this vehicle in my local area as it only has 97k original miles on it. Recently I tried to drive it on a trip at highway speeds. Suddenly without warning the transmission shifted into low gear at highway speed with engine light coming on. We narrowly averted being killed. This vehicle has shifted in an odd manner for a long time. I just thought it was Fords design that did this. I took it to my local shop they immediately diagnosed the transmission LEAD FRAME as faulty. Ford should have replaced this when they had it in 2020. They said they didn't because the engine light wasn't on. Well, it's not on now either. I think this has been a problem inside the transmission for a long time. And Ford knew it. The Ford reps I contacted told me that I'm out of the extended recall period of 10 years for this problem. They also claim I was sent further recall requests for this in 2021. I received NO SUCH RECALL REQUESTS. They should have fixed this when they had it for the recall in 2020 well within the extended warranty recall period. Now not only did it try to kill us but I'm stuck fixing something Ford should have corrected. Please help us. Very disingenuous on Fords Part.

The contact owns a 2011 Ford F-150. The contact stated that while driving at 30 MPH, the vehicle unexpectedly downshifted, and vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train) however, the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 85,000.

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended. The contact stated that the speed odometer independently dropped to zero. The contact drove the vehicle to the shoulder of the road and turned the vehicle off. The contact restarted the vehicle, and the vehicle was driven to the destination. The contact stated that the failure had occurred several times. The contact's son-in-law used a diagnostic tool and retrieved DTC fault codes and provided the codes to the contact. The vehicle was taken to the dealer. The contact informed the dealer of the codes that were retrieved. The contact was informed that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 46,000.

This vehicle has an automatic transmission. It will not shift out of first gear in the drive setting and the speedometer registers 0 mph when moving in first gear. If I shift to the manual setting, I can shift up. I did not notice if the speedometer registered my speed at that point.

My truck transmission suddenly shifted down to first gear and would not shift back out. fortunately I was travelling only about 30 mph. Eventually it shifted into 3rd gear and locked into "limp mode". Factory told me they will not honor their recall on this since my truck is more than 10 years old. This is a serious safety issue especially if travelling above 60 mph and in heavy traffic. Consumers need better safety responsibility from Ford on these serious safety design flaws.

The contact owns a 2011 Ford F-150. The contact stated while driving at 55 MPH, the accelerator pedal was depressed; however, the vehicle did not accelerate as intended. In addition, the check engine warning light was illuminated. The contact turned off, restarted the vehicle and continued to drive. The contact noticed a loud sound coming from the vehicle. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The vehicle was then taken to an independent mechanic where it was diagnosed with a failure of the onboard speed sensor and the onboard speed sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 214,000.