2011 Ford F-150 Complaint Log

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the steering wheel intermittently failed to return to the center and excessive force was needed to bring the steering wheel back to center. The contact also stated that the vehicle hesitated with an abnormal cranking sound coming from the vehicle. The contact stated there was no warning light illuminated. The manufacturer was made aware of the failure but offered no assistance. The contact was then transferred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 43,000.

Lead frame went out while driving. This needs to be a payed for fix not safe

The contact owned a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle suddenly jerked, causing him to lose control of the vehicle and swerve into the next lane. As a result, the contact's vehicle was T-boned on the passenger's side by an oncoming vehicle. The air bags did deploy. A police report was filed, but no injuries were reported. The contact stated that although he did not seek treatment the day of the accident, he scheduled an appointment the following day after feeling soreness in a nondescript location. The check engine warning light was illuminated. The vehicle was towed to a tow yard and deemed a total loss. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 160,000.

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the contact became aware that the brakes were not functioning properly. The contact stated that upon releasing the brake pedal, the vehicle continued to decelerate. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed failures with the brake calipers and brake lines. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 114,000. The VIN was not available.

Timing chain broke

Lead frame and output speed sensor are going out, if not out already. It’s ridiculous.

The contact owns a 2011 Ford F-150. The contact stated that on two occasions while driving at approximately 45 MPH, there was a clunking sound, and the vehicle inadvertently downshifted into first gear. The transmission warning light was illuminated. The vehicle was taken to the residence where a hand-held diagnostic machine retrieved DTC code: P0722 (Output Shaft Speed Sensor Circuit no Signal). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 194,285.

Wheel Lug Nuts were swollen and couldn't be removed. This is a known issue by Ford. It prevents you from changing the tire and is a critical safety concern.

The contact owns a 2011 Ford F-150. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power and failed to respond as needed. The check engine warning light was illuminated, with an abnormal sound coming from the engine compartment. The contact shifted to neutral to allow the vehicle to come to a stop on the side of the road. The contact stated that the vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the timing chain had fractured, and a part of the timing chain was stuck to the lower engine block. The contact was informed that the engine needed to be replaced. The contact had the vehicle towed to a local dealer for a secondary diagnostic test. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,000.

The contact owns a 2011 Ford F-150. The contact stated while driving 60 MPH, the vehicle unintendedly downshifted. The contact stated that the sensors were inoperable. The contact turned off and restarted the vehicle and drove the vehicle to the residence. The vehicle was then taken to the dealer to be diagnosed. The vehicle was diagnosed with a failed lead frame harness. The contact was informed that the lead frame harness needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 248,000.

The contact owns a 2011 Ford F-150. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that her daughter stated when she pressed the accelerator pedal, the vehicle jerked and then stalled. The vehicle was taken to an independent mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 204,000.

The contact owns a 2011 Ford F-150. The contact stated that the check engine warning light was illuminated. Additionally, the turn signals and the windshield wipers became inoperable. The vehicle was taken to two independent mechanics, who informed the contact that the failure could be related to the body control module (BCM) or to the engine control module (ECM). The dealer was not notified of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 192,088.

Vehicle shifts into 1st gear while truck is moving and will not shift tkk ok any other gears. Known issue at dealership, but says it’s out of warranty. If less than 10 years or 150000 miles, they had a recall providing parts and labor. If a vehicle going 60 mph downshifted into 1st gear, it’s a safety issue and in my opinion should not have a time/mileage limitations. Thank you

My engine went out at 120,000 miles, had to get my engine replaced

The contact owns a 2011 Ford F-150. The contact stated while driving approximately 45 MPH, the steering wheel was loose. While making a left turn the steering wheel unintendedly turned to the right. The vehicle was taken to the dealer where it was diagnosed that the steering shaft, tie rods, and steering rack needed to be replaced. The dealer replaced the steering shaft, tie rods, and steering rack however, the failure recurred. The vehicle was taken back to the dealer and the contact was informed that no cause of the failure was found. The vehicle was not repaired. The contact stated that the tire and struts had previously been replaced and the wheels were aligned. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 98,571.

I own a 2011 Ford f-150 4x4. The VIN I entered should provide any further information you need. This vehicle is equipped with electronic power assist steering. This vehicle has experienced stiff return of steering in left turns at approximately 45-50MPH. This vehicle has about 156,00 miles on it. This steering difficulty has existed for 4-5 years that I have owned the vehicle. Recently, the steering stared to make loud screeching noises in both left and right turns. This was accompanied by stiff steering as if the power assist was not functional. The power assist failed completely after a weekend vacation. I had to have the steering replaced at a cost of $2552.12. I have never had the power steering fail on any other vehicle I have owned, no matter what the mileage. I have read that many other owners of this year and make have experienced the same problem. Good thing I was strong enough to control the vehicle without the power assist. This could have been very serious problem!

The contact owns a 2011 Ford F-150. The contact stated while driving approximately 30 MPH, the vehicle unintendedly downshifted to first gear. The contact stated that the vehicle failed to shift out of first gear. There were no warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic retrieved a fault code for a failure with the output speed sensor. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under warranty. The failure mileage was approximately 170,000.

Check engine light came on, truck tried to downshift running 70 mph. OBD reader says transmission range sensor a. This could have caused me to wreck or crash into someone else. As far as I know, it has never been inspected, called a local ford dealership and they say it’s not a recall.

The contact owns a 2011 Ford F-150. The contact stated that on two occasions while driving at approximately 60 MPH with the cruise control feature activated, the check engine warning light illuminated. The vehicle then lost motive power. The vehicle was steered to the side of the road and restarted after five minutes. The vehicle was taken to an independent mechanic where a handheld diagnostic machine stated that the failure referenced speed sensing. The vehicle was taken to the residence. On another occasion, while driving at approximately 40 MPH, the check engine warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission molded lead frame needed to be replaced. The vehicle was not repaired but the transmission was flushed and reset. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

While driving the steering locked up, steering assist came up, and something about steering sensor. Very dangerous going down highway and steering locks up on you. They need a recall on 2011 Ford F150 Electronic Steering.

Transmission Range Sensor issues causing the truck did not recognize the gear correctly. Cluster did not recognize(light did not turn on) when the car is on gears. I called the dealer and they recognize is a issue on the F-150 of year 2011 - 2012.

Just out of no where the vehicle stoped and wouldn’t go into gear

The contact owns a 2011 Ford F-150. The contact stated while driving 65 MPH, the transmission inadvertently downshifted into first gear with the transmission warning light illuminated. The transmission then seized in first gear. Additionally, the vehicle went into Limp Mode; however, the contact was able to drive to the residence. The vehicle was later towed to the dealer, and the contact was informed that Customer Satisfaction Program: 19N01 (Transmission Molded Leadframe Extended Coverage) had expired. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.

The contact owns a 2011 Ford F-150. The contact stated while driving 60 MPH, the vehicle down shifted independently with the check engine and power train warning lights illuminated. The contact was able to pull over and shut off the vehicle. After several attempts the contact was able to restart the vehicle, but the vehicle would only shift into drive. The vehicle was towed to the dealer and the contact was informed that the molded leadframe needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty on the vehicle had expired and advised to contact NHTSA Hotline. The failure mileage was 120,000.

The glue that holds the plastic covers on the aluminum wheels has failed and two of the plastic covers have fallen off. The covers and wheels are available for inspection. The one cover fell off while driving down a local main road in our city. When I saw it fall off, I returned to the area where it was laying in the street to retrieve it. Before retrieving it I saw some cars swerve to miss it and at least one run it over. If this happened on the freeway at higher speeds who knows what could have occurred and therefore I have since removed the remaining two covers that were still attached. One seemed rather loose and was likely to fall off sooner than latter and other was still adhered rather well. No inspection occurred by the manufacturer as this appears to be a common problem with these plastic covers. To reattach them to the wheels it appears that the gluing system is proprietary. No warning lamps or messages present.

The contact owns a 2011 Ford F-150. The contact stated while driving 25 MPH, the vehicle jerked and lunged forward. The vehicle was taken to the dealer who stated that the vehicle had experienced the failure listed in NHTSA Campaign Number: 19V075000 (Power Train) however, the VIN was not included. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 137,000.

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the speedometer failed to function, and the contact removed her foot from the accelerator pedal; however, the vehicle quickly accelerated. Additionally, the RPMs fluctuated, and the vehicle made an abnormal sound. The vehicle was taken to the dealer, who informed the contact that the lead frame needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V075000 (Power Train). The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 160,000.

The contact owns a 2011 Ford F-150. The contact stated while driving 55 MPH, the transmission unintendedly downshifted to first gear, causing the rear wheels to lock up and the vehicle slid sideways. The transmission warning light was illuminated. The failure almost caused a crash. The vehicle was towed to an independent mechanic, who determined that the failure was related to NHTSA Campaign Number: 19V075000 (Power Train); however, the VIN was not included in the recall. The mechanic determined that the transmission output sensor needed to be replaced. The mechanic replaced the transmission output sensor. The manufacturer was made aware of the failure. The failure mileage was approximately 121,000.

The contact owns a 2011 Ford F-150. The contact stated while driving 65 MPH, the vehicle downshifted to first gear as the speedometer disappeared on the instrument panel. The contact also stated that the power train and check engine warning lights were illuminated. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V075000 (Power Train). The vehicle was not repaired. The failure mileage was approximately 200,000.

Electric power steering stopped working with no warning. One second it was working, the next second nothing. Happened backing out of a parking spot or it could have caused a serious if not fatal accident.

At speeds greater than 45mph on left hand turns or corners the steering wheel will lock in place and will only return to center with driver intervention.

The contact owns a 2011 Ford F-150. The contact stated that when he started up the vehicle and attempted to shift into reverse, the gear shifter was inoperable. The vehicle was taken to an independent mechanic where it was diagnosed with transmission range sensor failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.

The contact owns a 2011 Ford F-150. The contact stated that on several occasions while driving at various speeds, the steering wheel was turned, and the vehicle vibrated violently. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that a rattling sound was coming from the rear of the vehicle. The vehicle was taken to an independent mechanic and a dealer where it was diagnosed that the rear differential clutch pack needed to be replaced. The contact stated that the vehicle failure had recurred. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was 132,000.

A Recall Repair (19S07) was performed on 4/24/2023 at which time the truck had 161711 miles. Prior to the Recall Repair I had not experienced any issues at all. I had only brought the truck into Ford Service for a different repair at which time they took care of the Recall (19S07). On 7/9/2023 the truck would not start (No Crank/No Start) A Tow Truck Service was called at which time confirming that the battery was in good condition, however at the time he came, the truck was able to start. Later that week, we experienced this strange issue again (intermittent no crank) and the truck was driven into a local service center where no service codes were showing because the truck was in working condition. Out of concern for the safety of the future reliability of this intermittent starting, the mechanic suggested we consider changing the batter cables, and felt considering the age of the truck that we could consider changing the starter. With concern, I decided to move forward with those repairs. Two days after the new battery cables and a new starter was placed, the truck once again would not start. I had the truck towed back to this mechanic where he was then able to confirm it was an issue with the Transmission Lead Frames communication and that the truck thinks it is in park. I then called the Ford Service Department where the Transmission Lead Frame Recall was performed to report the issue and was told that indeed the recall repair/or issues with the recall could be the issue, so I had the truck towed back to them where they confirmed the issue and reported that this issues were considered part of the recall issue but now that my truck was out of the mileage warranty, I would have to pay for the repairs. The truck had 161711 miles when the original recall was performed. It had 167174 miles when the new repairs were done. There should be a warranty on the recall repair work performed. I have already paid for the repairs. Can you help me?

The contact owns a 2011 Ford F-150. The contact stated that at start up, he heard a rattling sound coming from the hood of the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the timing chain and camshaft failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

fuse 27 is a safety issue when it fails on the road in traffic. so, you want to wait till someone dies. do the right thing and force ford to issue safety recall. 1 death is to much. no issue with my truck as of now. i don't want issues with this ongoing problem.

Electronic Power Steering. Power Steering Assist Fault. Lost complete control of Steering going around a corner at highway speeds.

EPAS system has failed twice now while driving. I have had to replace it for the second time. While owning the vehicle.

The contact owns a 2011 Ford F-150. The contact stated while shifting the vehicle into reverse, the gear indicator failed to display the gear position. The contact stated that after restarting the vehicle several times, the gear shift indicator resumed normal operation. The check engine and service engine warning lights were illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 200,000.

While driving in my 2011 f150 the electric power steering assist has went out intermittently during a turn causing the steering wheel to lock up or get very tight which has led to curb hits and near miss collisions. No warning indicators have ever come on during or after this has happened. I took ut to a shop and they could find no history of codes releated to steering or any failures during test drive or shop visit. This still continues to happen daily. Ford dealer recommended i replace entire steering systems at a cost of over $3000 without giving me a specific component failure.

We took our vehicle to Woodhouse Ford in Omaha, NE (72nd St Location) for the 19S07-6R80 Sudden Transmission Downshift-Powertrain Control Module Programming Recall. It was supposedly fixed with a software update. Not long after we experienced the PRNDL Illumination and Backup Lamp Activation (Recall 12C23) Symptom. We were told, while this is a known issue and a recall for other 2011 Ford F-150s, your vehicle’s specific VIN is not “officially in the recall”. Thus, your bill is $867.26 and $636.57 for the associated repairs; transmission leadframe, the backing light issue, and an associated parasitic leak. We pay, we get the vehicle back with no resolution of the parasitic leak and now a backing camera that no longer works (Blue Screen)…was working just fine prior. We now learn that the backing camera is a recall in other Fords…but not OUR VIN. Woodhouse quotes another $900 (New Backup Camera) and another $450 for the unresolved parasitic leak—which they had previously declared was resultant the leadframe malfunction.

The below was sent to me, It is difficult for me to understand why I was not told the recall expired in 2016 when I made the appointment (6-6-23) and when I handed my property over (6-12-23) to this dealership. Thank you for the diagnostic, it was very helpful, but, I still run the danger of crashing due to my breaks not pressing down when the pump goes out and the option to get FORD to fix it expired in 2016, My VIN is registered and I did not get a notice, I would gladly give this shop the $$ to fix the 2016 recall that expired. Now, that business will go to your competitor. If you were not aware of the expiration, I get that, but, you are a shop specifically designed for my Ford, again, thank you for the diagnostic but the way it was done I can't trust this shop or get other females to come there. Keep Jeff, do not run him off, his soul and manners feel safe and trusting, he treated me very well and I know he did what he was told to do by whoever was in charge. There is no need to contact me moving forward, but, this very email will be submitted to all the proper authorities (NHTSA.GOV, FTC.GOV, FORD.COM) when I hold FORD and others accountable. I work very hard for the life I have grown accustomed to. Respectfully, ************************************************************************** Chris Moore Service Advisor REQUESTED SERVICES (June 6-2023, email) PERFORM OPEN RECALL Wyatt Johnson FordDealership We look forward to seeing you! Wyatt Johnson Ford 646 Thompson Lane Nashville TN 37204 (615) 942-3165 https://www.wyattjohnsonford.com

Truck transmission shifted into 1st dear from 4th while driving on a large 4-lane road in the middle of traffic while i was going approx 35 mph. When the downshift happened the tired locked up and the rear end slid sideways. I was able to regain control; however, as I stepped on the accellerator, the truck bogged down for a few seconds before reving to high RPMs and shifting roughly and then went into a mode that only allowed the truck to move between 3rd and 5th gears.

The contact owns a 2011 Ford F-150. The contact stated that while the vehicle was parked, the sunroof assembly switch failed to function as intended. The contact pressed the switch to open the sunroof and the sunroof assembly fractured. The contact stated that a plastic piece from the sunroof trac fell into the interior of the vehicle. The vehicle was taken to the dealer where it was diagnosed with a fractured sunroof rail. The contact was informed that the sunroof rail needed to be replaced. The vehicle was not repaired. In addition, due to the failure, the contact stated that water was leaking into the interior of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 90,000.

While I am driving the vehicle at the posted speed limit it will suddenly down shift into first gear. This causes the vehicle to decelerate quickly and unexpectedly. Fortunately this has happened while driving in the city at 30mph and not while I was driving on the freeway at 70mph as it may have caused a loss of control. The vehicle is not being operated at this time due to malfunction happening several times. I contacted Ford and they stated there was a recall but my vehicle exceeded the mileage limit. I strongly believe that this is a safety issue as it can cause loss of control.

The contact owns a 2011 Ford F-150. The contact stated while driving at various speeds, the transmission unintendedly downshifted to first gear with the transmission warning light illuminated. In addition, the vehicle hesitated while depressing the accelerator pedal soon after restarting the engine. The contact stated that the RPM's revved to 3,000 or 4,000 RPM while driving at slow speeds. The vehicle was taken to a dealer and remained in the dealer possession for over a month. The dealer later diagnosed the vehicle with a defective timing chain. The timing chain was replaced; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 155,000.

I was driving my ford f150 ecoboost 3.5 in the highway I was driving arounf 65 to 70 miles per hours and my truck unexpectedly downshift from 6 gear to first gear, I almost cause an accident cause behind me was another car that almost hit my car on the back just because this problem with the transmission. This is the second time that happen to me driving this car, sometimes I dont fell constable divining like that, I bring the car to the dealer and they said that its no recall for this matter on my truck. I just want to report this matter to some body. This its a serious matter that Ford Dealer should take care.

The transmission is downshifting during highway driving causing an abrupt decrease in speed without warning. This issue causes an unsafe condition while operating the vehicle to myself and others around me. Although Ford motor company is aware of the issue, they have not initiated a recall because of it.

The contact owns a 2011 Ford F-150. The contact stated that while driving at an undisclosed speed, the service vehicle warning light and the check engine warning light illuminated. The contact stated he used an ODB code reader and retrieved diagnostic trouble code P0741. The vehicle was taken to the dealer, who informed the contact that the vehicle was not included in TSB: 19N01 because the code was not the code stated in the TSB. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 217,000.

Sorry it’s been a few days since I have been able to report the still ongoing issue regarding my truck. 6 times on Saturday my truck had extremely erratic behavior. It’s getting progressively worse and I continuously have to speed above the speed limit in order to get my vehicle to shift. I have been trying not to drive it as I know the hard shifts and high rpm’s are causing additional damage that I’ll likely be responsible for. I’m hopping to hear something back soon as I am rallying up members of local forums to whim filing complaints so we can get Ford to resolve this instead on continuing to put a bandaid on it. I would upload videos however your format doesn’t allow me to upload videos of the incidents.