2001 Ford F-350 Complaint Log

WHILE DRIVING, IF ENGINE IS IDLING AND BRAKES ARE APPLIED, VEHICLE LOSES POWER STEERING CONTROL. CONSUMER HAS CONTACTED FORD, WHO ADVISED CONSUMER THERE WAS NO REMEDY FOR ISSUE.*AK *TT

CONSUMER'S VEHICLE T-BONED ANOTHER VEHICLE WHO RAN A RED LIGHT. CONSUMER SUFFERED SOME INJURIES DUE TO AIR BAG NOT DEPLOYING. FORD AND DEALER HAVE BEEN NOTIFIED, AND FORD WAS SHOWING NO CONCERN. *AK

WHEN APPLYING THE BRAKES OR WHEN GOING AT SLOW SPEEDS VEHICLE WILL BECOME HARDER TO CONTROL. ALSO WILL BECOME DIFFICULT TO STEER. PLEASE PROVIDE MORE INFORMATION.*AK

MOTOR WENT OUT WITH A BROKEN ROCKER ARM, BENT PUCH ROD AND LIFTER OUT AND NO BOLT TO HOLD IT IN.*AK

VEHICLE HAD AN ONGOING PROBLEM WITH VIBRATION WHEN MAKING TURNS/ DRIVING OVER SMALL BUMPS/ POT HOLES OR WHILE APPLYING BRAKES. VEHICLE BEEN TO DEALER ON FIVE OCCASIONS, AND PROBLEM STILL OCCURRING. FEEL FREE TO PROVOIDE ANY FURTHER INFORMATION.*AK

ONGOING PROBLEM WHEN BRAKES ARE APPLIED IN A SUDDEN STOP, IT CAUSES VEHICLE TO PULLTO THE LEFT. VEHICLE BEEN TO DEALER ON 6 OCCASIONS, AND PROBLEM HAS REOCCURRED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

VEHICLE STARTED SMOKING AND CAUGHT ON FIRE. PLEASE PROVIDE FURTHER DETAILS.*AK

TIRE PRESSURE ON OTHER TIRES AFTER BLOWOUT: LEFT FRT. 47 PSI, RIGHT FRT 46 PSI, RIGHT REAR 68 PSI, SPARE 50 PSI. RECOMMENDED TIRE PRESSURE FROM DATA PLATE IS FRONT 50 PSI AND REAR 80 PSI. *AK (DOT NUMBER: VNW81XM130 TIRESIZE: LT26575R16)

TL*THE CONTACT OWNS A 2001 FORD F350. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT LATCH WOULD UNLATCH BY ITSELF. THE VEHICLE WAS INSPECTED FOR NHTSA RECALL NUMBER 01V227001 (SEAT BELT), BUT THE DEALER DID NOT PERFORM ANY REPAIRS. THE MANUFACTURER REFUSED TO REPLACE THE BUCKLE. THE CURRENT MILEAGE WAS 75,000 AND FAILURE MILEAGE WAS 10,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR

WHEN APPLYING BRAKES HARD AT ANY SPEED STEERING LOCKS UP, EVEN AT STAND STILL. DEALER STATED VEHICLE WAS DESIGNED THAT WAY, AND THERE WAS NOTHING HE COULD DO.*AK

WHILE DRIVING 45 MPH WENT INTO AN EMBANKMENT AND HIT A DITCH. CONSUMER SUFFERED HEAD AND FACE INJURIES. NEITHER AIRBAG DEPLOYED. $ AMOUNT OF DAMAGE UNKNOWN AT THIS TIME.*AK

AFTER MULTIPLE ATTEMPTS TO REPAIR A DRIFT IN THE STEERING, FORD HAS TOLD ME THEY ARE AWARE OF THE PROBLEM AND THAT CURRENTLY THERE IS NO FIX. THIS PROBLEM COULD LIKELY RESULT IN AN ACCIDENT AS THE TRUCK WILL DRIFT THE MOMENT THE STEERING WHEEL IS RELEASED. I HAD ORIGINALLY BEEN TOLD BY THE SERVICE MANAGER AT MY DEALERSHIP THAT THIS WAS THE WAY THE TRUCK WAS DESIGNED TO RESPOND. NOW FINALLY THEY ADMIT THERE IS A PROBLEM. KEEPING CONSTANT PRESSURE ON THE STEERING WHEEL CAUSES ME TO SUFFER FROM PAIN IN MY ARM AFTER A LONG DRIVING TRIP. IT ALSO CAUSES GREAT FATIGUE AND I AM AFRAID TO LET ANYONE ELSE DRIVE THE VEHICLE.*AK

WENT TO DEALER IN AM ABOUT CLUTCH PROBLEMS, DEALER LOOKED AT TRUCK, SAID THERE WAS NO PROBLEM. LEFT DEALER WAS COMING UP TO INTERSECTION, WENT TO DOWN SHIFT, CLUTCH WENT OUT AND BRAKES. HAD NO BRAKES OR CLUTCH! WAS TOWED TO DEALER. HAVE HAD SEVERAL PROBEMS SINCE WITH EMERG. BRAKE NOT WORKING. WAS TOWED AGAIN 4/19/2002 WAS PULLING FORWARD CLUTCH WOULD NOT DISENGAGE ALMOST HIT 3 MAIL BOXES AND STONE WALL.*AK

TIRES ARE WEARING EXCESSIVLY IN THE MIDDLE OF THE TREAD. THE FRONT TIRES HAVE BEEN REPLACED 4 TIMES AND THE REAR TIRES HAVE BEEN REPLACED TWICE. THE DEALER CANNOT REMEDY THE PROBLEM.*JB

AT INTERSTATE SPEED VALVE STEM CAME OUT OF LF TIRE, FOLLOWED SHORTLY THERE AFTER BY ALL THE AIR. THE VEHICLE WAS SAFELY STOPPED AND THERE WAS NO FURTHER DAMAGE TO THE VEHICLE OR WHEEL. THERE WAS NO OBVIOUS DAMAGE AT AN EARLIER TIME TO THE VALVE STEM. UPON REPLACEMENT OF TIRE AND STEM, THE BACK PIECE OF THE STEM WAS INSIDE THE TIRE. NEXT WEEK THE 5 REMAINING VALVE STEMS ON THE FORD F350 DUALLY WILL BE REPLACED, BECAUSE IT WAS A PECULIAR FAILURE TO SAY THE LEAST. I HOPE ANYONE ELSE WHO HAS THIS EXPERIENCE IS AS LUCKY AS WE WERE.*AK (TIRESIZE: 235/85/16)

DANGER!!! WHEN PRESSING ON THE BRAKE PEDAL THERE IS A LOSS OF POWER STEERING AND AS A RESULT THE DRIVER IS UNABLE TO TURN THE STEERING WHEEL. THIS IS ESPECIALLY DANGEROUS IN AN EMERGENCY SITUATION WHERE A DRIVER MAYBE REQUIRED TO STEP ON THE BRAKES AND TURN TO AVOID AN ONCOMING CAR. FROM READING THE FORD-DIESEL WEBSITE THIS IS A PROBLEM THAT HAS BEEN IDENTIFIED BOTH TO FORD AND NHTSA BUT THERE HAS BEEN NO ACTION TAKEN BY EITHER PARTIES. FORD TELLS THEIR CUSTOMERS THAT THIS IS NORMAL. PLEASE DON'T WAIT FOR SOMEONE TO GET HURT AND TAKE IMMEDIATE CORRECTIVE ACTION. THIS IS A SERIOUS DESIGN FLAW WHICH IS A SITTING TIME BOMB AND AS DANGEROUS AS HAVING BAD TIRES. BECAUSE EVERY FORD TRUCK HAS THIS PROBLEM IT DOES NOT GIVE FORD THE RIGHT TO SAY IT IS NORMAL AND THEIR IS NOTHING WRONG. I WILL AWAIT A RESPONSE FROM YOU BEFORE GOING TO THE FORD DEALER. THANKYOU.*AK

DEALERSHIP SOLD A VEHICLE WITH A SPEED CONTROL THAT ALMOST CAUSED AN ACCIDENT WITH A SEMI-TRACTOR . DEALER INFORMED CONSUMER THAT SPEED WAS GOVERNED ,AND CANNOT BE REMOVED. PLEASE PROVIDE FURTHER DETAILS.*AK

VEHICLE INITIALLY PULLED TO THE RIGHT UPON MODERATE BRAKING. THE PROBLEM WAS "FIXED" AND NOW THE VEHICLE PULLS TO THE LEFT ON MODERATE BRAKING.*AK

BRAKE CABLE ON LEFT/REAR SIDE OF VEHICLE IS RUBBING AGAINST FRAME AND IS CHAFING THE CABLE. DEALERSHIP EXAMINED VEHICLE, AND PLACED A PIECE OF HOSE OVER THE CABLE TO PREVENT THIS PROBLEM FROM OCCURRING. HOSE IS SHOWING SIGNS OF CHAFING FROM CONTACT WITH FRAME OF VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION. *AK

THE CONSUMER WAS INVOLVED IN AN ACCIDENT. ONE PASSENGER'S SEAT BELT WOULD NOT UNLATCH AND RESULTED IN ASPHYXIATION. *NM ONE OF THE PASSENGERS IN THE CONSUMERS VEHICLE WAS KILLED. CONSUMER READ ABOUT RECALLS INVOLVING FAULTY SEAT BELTS IN FORD TRUCKS. DEALER WILL NOT GIVE THE CONSUMER THE INFORMATION. THE SELLER OF THE VEHICLE WILL NOT CONTACT THE CONSUMER. CAMPAIGN ID NUMBER : 01V227001. *TC

WHILE SETTING STILL WITHOUT BRAKES YOU CAN NOT TURN THE STEERING WHEEL AT ALL, AND SOMETIMES WHEN THE TRUCK IS COLD THERE IS NO POWER STEERING AT ALL. THIS IS DIFFERENT TO THE OTHER PROBLEM WITH WHILE ON THE BRAKES MOVING SLOWLY YOU CAN NOT TURN THE STEERING WHEEL UNTILL YOU START TO MOVE ALITTLE FASTER. ALL OF THIS IS A REAL PROBLEM BECAUSE YOU DO NOT KNOW WHEN YOU CAN TURN OR NOT .*AK

THE TRUCK WILL NOT START RIGHT AWAY ESPECIALLY WHEN THE WEATHER IS HOT. IT GRINDS NUMEROUS TIMES THEN STARTS. IT HAS BEEN IN THE SHOP A TOTAL OF 6 DAYS SINCE I'VE HAD IT. AT WHICH TIME I EITHER HAVE TO RENT MY OWN RIG TO GET TO WORK OR WALK 7 MILES EACH WAY. FORD CUSTOMER SERVICE HAS BEEN CONTACTED 3 TIMES. THEY SAY THAT UNTIL IT "QUITS RUNNING" THEY CAN DO NOTHING. I INTERPUT THAT TO MEAN POTENTIALLY WHEN I HAVE AN ACCIDENT, WE'LL DO SOMETHING.

WHILE DRIVING ON A WELL MARKED AND WELL USED DIRT/ROCK BACKROAD AT 10-20 MPH, THE LEFT REAR TIRE SUDDENLY FAILED CATASTROPHICALLY. THE TREAD SEPARATED FROM THE SIDEWALLS AND THE INNER SIDEWALL WRAPPED ITSELF AROUND THE AXEL SEVERING THE FLEXIBLE RUBBER HYDRAULIC BRAKE HOSE. SINCE THE SIDEWALLS WERE DESTROYED, I AM UNABLE TO FURNISH THE DOT NUMBER YOU REQUESTED. *AK (TIRESIZE: 265/75 R16)( DOT NUMBER: TIRE SIZE: 265/75 R16 )

TOTAL LOSS OF STEERING UPON BRAKING. *AK

WHILE TRAVELING DOWN ROAD, DRIVER ENTERED INTO CURVE AND HAD NO STEERING, THEREFORE LEAVING THE ROAD AND HITTING A TREE. AFTER INSPECTION WAS COMPLETED IT WAS DETERMINED THAT THERE WAS A COMPLETE BREAK IN STEERING SHAFT, THUS CAUSING THE ACCIDENT.*AK

THE VEHICLE HAD NO BRAKES. FRONT AND REAR WHEELS SPUN. DEALER FOUND NO DEFECTS.*AK *BF *NM

VEHICLE WAS RUNNING AT IDLE FOR 30 MINUTES WHEN ENGINE COMPARTMENT CAUGHT ON FIRE. FORD HAS BEEN NOTIFIED.*AK

I REPORTED AIR BAG READINESS LIGHT ON DASH WAS ON TO THE DEALER SERVICE DEPARTMENT ON 4/3/2001 AND BROUGHT TRUCK IN TO SERVICE ON 4/4/2001 I WAS TOLD THAT A SENSOR ON THE ABS SYSTEM WAS NOT WORKING AND THAT WHEN THE AIR BAG LIGHT WAS ON THE AIR BAG WOULD NOT OPERATE I WAS ALSO INFORMED THAT THE TRUCK HAD A RECALL AND PARTS WERE NOT IN STOCK I SHOULD BRING IT BACK IN 3 DAYS . MY WIFE CALLED FORD AND THEY TOLD HER THEY MAILED NOTICES ON MARCH 8TH 2001 ABOUT THE RECALL THEY DID NOT ADMIT THAT THEIR WAS A FAILURE IN THE SENSORS!!! FORD SHIPPED MY TRUCK TO APPLE VALLEY FORD AND THE VEHICLE WAS DELIVERED ON 3/12/2001 I TOOK DELIVERY ON 3/13/2001 FORD MOTOR COMPANY HAS PUT MY LIFE AT RISK KNOWING THAT THEIR WAS A PROBLEM WITH MY TRUCK PRIOR TO MY TAKING DELIVERY AND NOW KNOWS THAT A SENSOR TURNS OFF MY AIR BAG AT RANDOM PLEASE CONTACT ME AT [XXX] THIS IS A LIFE OR DEATH MATTER AND IT MUST BE DELT WITH TODAY THANKYOU IN ADVANCE [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

WHILE APPLYING ACCELERATOR, VEHICLE HAS NO POWER, CONSUMER STATES THERE ARE OTHER TRUCKS THAT EXPERIENCE THE SAME PROBLEM, DEALER STATED THAT CONSUMER WAS TOO ABUSIVE ON THE GAS PEDAL, CONSUMER STATES THAT IF YOU PUT THE GAS PEDAL TO THE FLOOR IT DOES NOTHING, VHEICLE HAS BEEN IN FOR REPAIR 6 TIMES AND PROBLEM STILL EXISTS. *SLC

WHILE DRIVING THE CONSUMER LOST ALL STEERING POWER AND CONTROL WHILE GOING AROUND A CURVE CAUSING THE VEHICLE TO CRASH, THE DRIVER SUSTAINED A BROKEN NOSE, BROKEN RIBS AND INJURIES TO HIS LEFT SHOULDER, NECK AND LOWER BACK, HE ALSO SUFFERS CONTINUAL HEADACHES AND SHORT-TERM MEMORY LOSS (ATTORNEY FOR CLIENT). NLM

WHILE GOING AROUND A CURVE THE CONSUMER LOST STEERING POWER AND CRASHED, THE CONSUMER SUFFERED SEVERAL INJURIES. (ATTORNEY FOR CLIENT) *YH

VEHICLE WOULD INTERMITTENTLY JUMP OUT OF FOUR WHEEL DRIVE INTO TWO WHEEL DRIVE. DEALER WAS NOTIFIED AND THE PROBLEM HAS BEEN REOCCURRING.*AK. CONSUMER STATED THE DASH SAYS THE VEHICLE IS IN 4 WHEEL DRIVE, HOWEVER WHEN CONSUMER TRIES TO MOVE THE VEHICLE THE REAR TIRES WILL SPIN.*JB

ENGINE KNOCKS LIKE HAVING PUT BAD GAS IN TO IT. BUT VEHICLE USES DIESEL GAS. TOOK TO DEALER, AND THEY SAID THAT 8 CYLINDER NEEDS TO BE CHANGED.*AK *SLC

THREE OUT OF THE FIVE NEW TIRES DELIVERED WITH VEHICLE HAD BUBBLES ON THE SIDEWALL. *AK (TIRESIZE: 265 75 R16)( DOT NUMBER: TIRE SIZE: 265 75 R16 )

STEERING GEAR SECTOR SHAFT SNAPPED WHILE MAKING A LEFT TURN, LOSS OF STEERING CAUSED THE ACCIDENT. FORD CLAIMED THE SHAFT BREAK WAS DUE TO THE ACCIDENT. I HEARD THE SHAFT SNAP AND HAD NO STEERING BEFORE THE COLLISION WITH PARKED VEHICLE. *AK

INTERMITTENTLY WHEN APPLYING BRAKES, LEFT OFF AND REAPPLIED THEM AGAIN, CAUSING ABS TO LOCK ON AND OFF, RESULTING IN SEVERE SHAKING OF VEHICLE. VEHICLE BEEN IN / OUT OF DEALER SHOP ON THREE OCCASIONS, AND UNABLE TO LOCATE CAUSE. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

FRONT BRAKES ARE WARPED. ALSO, DOOR WILL NOT STAY CLOSED. DEALERSHIP IS AWARE OF THE PROBLEM.*AK

DEALER HAS ACKNOWLEDGED PROBLEM BUT NO SOLUTION OFFERED FROM FACTORY. PROBLEM IS RECURRING AND CAUSES ERRATIC ENGINE MISFIRE NOISES, LOSS OF PERFORMANCE AND LOW FUEL MILEAGE.*AK

FRONT BRAKE CALIPER RATTLE. DISC BRAKE ASSEMBLIES RATTLE UNDER LIIGHT GRAVEL ROAD CONDITION AND OVER LIGHT BUMPS. IS ASSEMBLY COMING APART? FORD SAYS THEY ARE AWARE OF THE SITUATION BUT RECOMENDS NO FIX AT THIS TIME. IS THERE A PROBLEM WITH THE BRAKES ON F350 SUPER DUTY VEHIVCLES? FORD SAYS THEY KNOW THERE IS A PROLEM FROM 2000 TO 2001 F250/350 AND EXCURSION. SPECIAL SERVICE BULLETIN #14277 FROM FORD MOTOR COMPANY.*AK

STEERING DOES NOT WORK WHILE SITTING STILL WITH BRAKES DEPRESSED. FORD SAYS IT'S NORMAL.*AK

UNSAFE!! STEERING DOES NOT WORK WITH BRAKES APPLIED. STEERING BINDS UP AND CAN NOT BE TURNED WHEN BRAKES ARE ON. CAN'T PARALLEL PARK, MAKE U-TURN, OR BACK UP FOR BOAT OR CAMPER. STEERING WILL NOT TURN IN SKID. STEERING IS SLOPPY AND TRUCK WANDERS FROM SIDE TO SIDE ON ROAD. BUMPS AND RUTS THROW TRUCK DANGEROUSLY FROM SIDE TO SIDE. STEERING DOES NOT CENTER ITSELF. IT IS A CONSTANT BATTLE TO KEEP THE TRUCK GOING STRAIGHT. CONSTANTLY CORRECTING FROM LEFT TO RIGHT.*AK

RESTRAINT BELT RETRACTOR DOES NOT RETRACT PROPERLY. DEALER HAS BEEN NOTIFIED.*AK

ORIGINAL EQUIPMENT ON 2001, FORD TRUCK, F350 WITH 3,000 MILES, TIRE SIZE LT26575R16. WHILE DRIVING AT 70 MPH ON HIGHWAY RIGHT FRONT TIRE SEPARATED. CONSUMER PULLED OVER AND NOTICED A LARGE BUBBLE ABOUT 10-12 INCHES ACROSS SIDE OF TIRE.*AK FIRESTONE STEELTEX R4S, DOT NUMBER VDW810XM. *SLC

ORIGINAL EQUIPMENT ON A 2001, F350, AMBULANCE, LT215/85R16 SIZE. LEFT REAR INSIDE TREAD SEPARATED WHILE DRIVING. *AK TWO FRONT TIRES WERE REPLACED DUE TO BEING OUT OF ROUND AND CUPPING, FIRESTONE STEELTEX, DOT 8X0P. *SLC

EMERGENCY PARKING BRAKE FAILURE: PARKED TRUCK ON 2% INCLINE, PUT IN NEUTRAL(5 SPEED MANUAL), AND SET PARKING BRAKE. 5 MINUTES LATER TRUCK BEGAN TO ROLL FORWARD AND HIT A TELEPHONE POLE CAUSING EXTENSIVE DAMAGE.*AK

WITH BRAKES APPLIED STEERING CAN NOT BE TURNED. CAN NOT PARELLEL PARK,MAKE A U-TURN,BACK UP BOAT OR CAMPER EASILY,I AM AFRAID THAT IF I WAS DRIVING AND HAD TO SLAM ON THE BRAKES I WOULD BE UNABLE TO STEER THE VEHICLE DUE TO NOT BEING ABLE TO TURN THE STEERING WHEEL.FORD HAS TOLD ME THEY KNOW ABOUT IT BUT THERE IS NOTHING THEY CAN DO TO FIX IT. ALSO STEERING SEEMS VERY SLOPPY AND LOOSE. STEERING WHEEL MOVES WHEN GOING OVER BUMPS ( LEFT TO RIGHT).*AK

WHILE TRAVELING WITH SEAT BELT ON SEAT BELT LOCKS TO BODY, CONSUMER WAS UNABLE TO LOOK AROUND OR SIT UP. PLEASE PROVIDE FURTHER INFORMATION.*AK

WHILE DRIVING AT SLOW SPEED AND WITHOUT WARNING WHEN APPLYING BRAKES POWER STEERING GOES OUT, RESULTING IN LOSS OF CONTROL. *AK

ROTORS WARP AFTER ONE THOUSAND MILES, HAVE TO CONTINUOUSLY REPLACE THEM. MORE BRAKES WERE APPLIED THE LESS STOPPING POWER CONSUMER HAD. ALSO, DOORS MAKE A RATTLING SOUND. TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

CONSUMER NOTICE THERE WERE BEADS ON TIRES, THE RIM WEARING THROUGH THE HEADS CAUSING TIRES TO COME APART. PLEASE PROVIDE FURTHER INFORMATION.*JB