2011 Ford Fiesta Complaint Log

The contact owns a 2011 Ford Fiesta. The contact stated that the airbags sensor light illuminated, and the steering wheel was making abnormal clicking sounds while driving. The contact also stated that the driver’s side door could not be opened from inside as the door handle was broken. The dealer was made aware of the failure, but the vehicle was not diagnosed nor repaired. The contact received a recall notification for NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 84,000.

THE ENGINE LIGHT HAS BEEN ON AND THEN GOES OFF. THE VEHICLE SLOWS DOWN IN TRAFFIC ON THE STREET OR HIGHWAY AND JERKS WHEN TAKING OFF. IT DRAGS UPON TAKE OFF AND YOU CAN HEAR A RATTLING SOUND UNDER CARRIAGE

Car did not shift into second gear while making left turn in intersection multiple times. Jolted and shook while turning with oncoming traffic. I must now make sure there is at least 10 seconds worth of space before taking a left turn in order to feel safe. Took to mechanic and they stated it was TCM diagnosis and to talk to Ford. Spoke to them and they stated recall period was expired.

TROUBLE WITH DASH LIGHTS, SEAT HEATERS, TRACTION CONTROL CHECK ENGINE LIGHT AND BATTERY LIGHT ALL ON. FUSE BOX COMPLETELY CORRODED EXACTLY AS DESCRIBED IN CANADIAN RECALL OF FUSE BOXES ON 2011 FIESTAS, I AM IN U.S. $1200 INTO ATTEMPTING TO SOLVE PROBLEM, STILL WILL NEED TO REPLACE FUSE BOX COSTING HUNDREDS MORE.

MY CAR BROKE DOWN ON THE INTERSTATE. IT STARTED LOOSING POWER. SO, I STOPPED AT A STORE. THE CAR TOLD ME THE TRANSMISSION WAS TOO HOT TO TRY AGAIN IN 5 MINUTES. SO, I LOOKED UP MY VIN NUMBER, AND THEIR WAS A FIELD SERVICE ACTION. I WENT TO THE FORD DEALERSHIP, AND THEY TOLD ME THAT IT HAD EXPIRED. SO, IT WOULD BE $250 JUST TO HOOK IT UP TO FIND OUT WHAT WAS WRONG WITH IT. I JUST PURCHASED THE CAR FOR $3000, AND DO NOT HAVE THE MONEY TO REPAIR. I DONT UNDERSTAND THAT IF THERE WAS A PROBLEM WITH THESE CARS, WHY FORD WONT REPAIR THEM IF IT IS THEIR MISTAKE.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING IN THE EARLY MORNING, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT COULD NOT SEE THE ROAD IN FRONT OF HER AND SHE STOPPED THE VEHICLE AND TURNED ON HER HI-BEAMS. THE CONTACT RESEARCHED THE ISSUE AND IT WAS FOR THE BATTERY JUNCTION BOX. INSIDE THE JUNCTION BOX THERE WAS WATER, SAND AND SILT WHICH CAUSED AN ELECTRICAL SHORT. HEALEY FORD LINCOLN (2528 ROUTE 17M, GOSHEN, NY 10924, (845) 291-1998) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE DEALER HAD PREVIOUSLY REPAIRED THE VEHICLE FOR THE SAME FAILURE UNDER A CUSTOMER SATISFACTION PROGRAM HOWEVER, DECLINED TO OFFER THE FREE REPAIR A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 86,000.

2011 FORD FIESTA. CONSUMER WRITES REGARDING TRANSMISSION RECALL. *LD THE CONSUMER STATED THE VEHICLE STALLED AND OVER-HEATED WHILE BEING DRIVEN. THE CONSUMER STATED THE TRANSMISSION/CLUTCH STICKS AT TIMES. *JS

I HAVE HAD THE TCM ON THIS VEHICLE REPLACED TWICE AFTER TRANSMISSION MALFUNCTION LIGHT SUDDENLY CAME ON. IT CAME ON A THIRD TIME AND THE ISSUE STILL CAUSES TRANSMISSION MALFUNCTION INDICATOR TO ILLUMINATE, HOWEVER THIS TIME IT IS MY DUAL CLUTCH. SAME SYMPTOMS IN THE VEHICLE EVERY TIME. WITH NO WARNING, THE VEHICLE WILL SUDDENLY LOSE POWER, FAIL TO CHANGE GEARS, SHUTTER FORWARD AFTER STOPPING, COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. TWO DAYS AGO DRIVING UPHILL, MY VEHICLE, WITH NO WARNING AT ALL, STARTED GOING IN REVERSE, DOWN THE HILL. I AM IN THE MIDDLE OF A CLASS ACTION SUIT WITH FORD THAT IS TAKING FOREVER TO SETTLE. I HAVE TRIED TO GET FORD TO REPLACE MY CLUTCH, BUT THEY CLAIM IT IS NOT PART OF THE EXTENDED WARRANTY LIKE THE TCM IS NOW, EVEN THOUGH IT CAUSES THE SAME ISSUES WITH THE VEHICLE. I CAN PAY TO HAVE IT FIXED MYSELF, BUT IT CAN GO OUT AT ANY GIVEN TIME AGAIN, WITH NO WARNING. FORD DOES NOT BELIEVE THESE ISSUES ARE SAFETY ISSUES. THEY ARE. THESE CARS DO THESE THINGS SUDDENLY. AS I AM REACHING OUT TO FORD ABOUT THIS, THEY DO HOWEVER INFORM ME THAT THERE IS A RECALL ON MY DOOR LATCHES. THEY CONSIDER THIS A SAFETY ISSUE, BUT NOT THE TRANSMISSION? UNBELIEVABLE.

I NOTOICE BLACK SMOKE COMING OUT FROM MUFFLER AND ENGINE. THE AC QUITE BLOWING COLD AIR, AND CHECK ENGINE LIGHT STARTED FLASHING. FIRE IN THE ENGINE COMPART AND WHERE THE AC LINES IN BACK FIRE WALL ON THE BACK. IS WHERE FLAMES WHERE NOTICE

I WAS HEADING OUT IN REVERSE THE CAR FELT SLOW WHEN I PRESSED THE GAS IT TOOK A WHILE TO ACCELERATE. WHEN I CAME TO A STOP THE WHEEL FELT STIFF AND SHAKY. I PRESSED THE GAS PEDAL TO TURN, BUT IT WOULDN'T GO. IT FELT LIKE THE GAS WAS SUFFOCATING IT WASN'T MOVING AND THE WHEEL FELT STIFF AND HARD TO TURN IT TOOK A AWHILE TO MOVE. I GOT SCARED AND DROVE BACK HOME. I TOOK IT TO FORD LEFT IT THERE TO GET CHECKED. I ASKED ABOUT THE TRANSMISSION BECAUSE THE LIGHT HAD TURNED ON. I WAS TOLD THEY RESET THE MODULE AND THAT THEY SENT ME AN ESTIMATE TO MY EMAIL IF I WANTED TO DO THE REPAIRS THAT THEY RECOMMENDED. I ASKED IF IT WAS OK TO DRIVE THE CAR THEY SAID YES, THAT I WOULD FEEL IT SHUDDER, BUT THAT IT WAS OK TO GO. I HAVE BEEN DRIVING IT TO WORK, BUT IT STILL TAKES A WHILE WHEN I PRESS THE GAS.

THE TRANSMISSION HAD A RECALL THEY "FIXED" IT BUT IT'S STILL HAVING A LOT OF THE SAME PROBLEMS AND JUMPS OUT IN TRAFFIC AND AFFECTED THE MOTOR MOUNTS. ALSO THERE'S A RECALL ON THE DOOR HANDLES WHICH WAS NEVER FIXED.

2011 FORD FIESTA. CONSUMER WRITES IN REGARDS TO BROKEN CLUTCH HOUSING. *LD THE CONSUMER STATED THE DEALER ADVISED THE CONSUMER THE CLUTCH HOUSING WAS ON RECALL. THE RECALL HAD EXPIRED BEFORE THE FAILURE OCCURRED. THE CONSUMER WAS NOT MADE AWARE OF THE RECALL PRIOR TO IT EXPIRING. *JS

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

ON AUGUST 5 I FELL ASLEEP AND RAN INTO THE BACK OF A TRUCK STOPPED AT A LIGHT. MY KNEE AIR BAG DEPLOYED BUT THE STEERING WHEEL BAG DID NOT AND THE SHOULDER BELT DID NOT DEPLOY CAUSING ME TO HIT THE STEERING WHEEL VERY HARD BRUISING MY STERNUM AND CAUSING SURROUNDING MUSCLE INFLAMMATION THAT IS STILL SORE TODAY.

ABOUT THE MIDDLE OF LAST YEAR I NOTICED THE PROBLEM WHILE DRIVING,SO I STOPPED DRIVING IT. ABOUT TWO MONTHS AGO I TRIED TO START MY CAR AND THE VEHICLE SHUT DOWN COMPLETELY FOR THE SECOND TIME AND I HAD IT TOWED TO THE FORD DEALERSHIP IN SOUTHGATE,THEY SAID THAT FORD MOTOR TOLD THEM TO RESET THE SOFTWARE IN THE CAR,THEY DID AND GOT IT RUNNING AGAIN.THEY ALSO TOLD ME THAT THERE WAS A CLUTCH PROBLEM AND THAT WAS CAUSING THE ENGINE LIGHT TO BE ON. WHAT THEY DIDN'T TELL ME WAS THAT NHTSA AND FORD MOTOR HAD A RECALL TO FIX THE TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WHICH HAS A WARRANTY EXTENSION FOR FREE,THEY TOLD ME IT WOULD COST ME OVER $2000 DOLLARS TO HAVE FIX. THE FIELD SERVICE ACTION NUMBER IS 14M01 AND THE FSA TITTLE IS TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I BOUGHT THIS CAR IN JANUARY 2018 FROM DICK GENTHE CHEVROLET AND HAVE NOT BEEN ABLE TO DRIVE IT SAFELY SINCE THE MIDDLE OF 2019. UNTIL NOW,I TRIED TO GET THEM TO TAKE THE CAR BACK,AND THEY WOULD NOT. I WOULD LIKE FOR FORD MOTOR COMPANY AND THEIR DEALERSHIP TO FIX MY CAR FOR FREE OR GIVE ME A 2018 IN IT'S PLACE WITH A MINIMUM PAYMENT OF 158.12 WHICH IS WHAT I'M STILL PAYING FOR THE 2011 FORD FIESTA. THANK YOU FOR YOUR TIME IN ADDRESSING THIS SAFETY ISSUE. I WOULD LIKE TO FEEL SAFE IN MY CAR WHEN I'M DRIVING.

I HAD IT TOWED TO THE FORD DEALERSHIP IN SOUTHGATE,THEY SAID THAT FORD MOTOR TOLD THEM TO RESET THE SOFTWARE IN THE CAR,THEY DID AND GOT IT RUNNING AGAIN.THEY ALSO TOLD ME THAT THERE WAS A CLUTCH PROBLEM AND THAT WAS CAUSING THE ENGINE LIGHT TO BE ON. WHAT THEY DIDN'T TELL ME WAS THAT NHTSA AND FORD MOTOR HAD A RECALL TO FIX THE TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WHICH HAS A WARRANTY EXTENSION FOR FREE,THEY TOLD ME IT WOULD COST ME OVER $2000 DOLLARS TO HAVE FIX. THE FIELD SERVICE ACTION NUMBER IS 14M01 AND THE FSA TITTLE IS TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I BOUGHT THIS CAR IN JANUARY 2018. I DON'T UNDERSTAND NHTSA AND FORD MOTOR CO. HAVE HAD OVER 600 COMPLAINTS ABOUT THE TRANSMISSION SHUDDER/CLUTCH/SEAL. TELL ME DOES SOMEONE HAVE TO BE SERIOULY HURT OR KILLED FOR THE PROBLEM IN THE 2011 FORD FIESTA TO BE ADDRESSED AND FIXED FOR FREE BY FORD MOTOR COMPANY?

I CHECKED RECALL STATUS ON FORD OFFICIAL WEBSITE AND THERE'S NOTHING ON FORD FIESTA 2011. IT'S ONLY ON YOUR DATABASE WHICH FAILURES ME TO LIST MY CARS ONLINE. PLEASE DOUBLE CHECK THE SAFETY RECALL. NUMBER DOOR LATCH REPEAT REPAIR (NHTSA #20V331) AN IMAGE (SCREENSHOT) FROM THE DEALERSHIP IS ATTACHED. PLEASE FIX IT AS SOON AS POSSIBLE BECAUSE IT'S UNFAIR FOR BUYERS TO WAIT. THANK YOU IN ADVANCE.

IT IS AN AUTOMATIC TRANSMITION, BUT THE CLUTCH DOESNT WORK GOOD, THE CODE THA GENERATE IN THE COMPUTER IS P090D 'CLUTCH B ACTUATOR CONTROL CIRCUIT HIGH' AND IT HAPPEN VERY OFTEN WHEN DRIVING OR WHEN I JUST START THE CAR AND THE 'CKECK ENGINE' LIGTH GET'S ON

ON JULY 8TH 2020 MYSELF AND MY NEPHEW WAS IN MY CAR AFTER GROCERY SHOPPING DOING ABOUT 70 MILES PER HOUR ON THE FREEWAY A DOOR POPPED OPEN ALL FOUR DOORS THIS WAS THE SECOND TIME THAT I HAD THIS RECALL FIX MY NEPHEW ALMOST FELL OUT THE CAR FORD IS VERY AWARE THEY SENT AROUND AN INTERNAL EMAIL AT THE BEGINNING OF THIS YEAR ABOUT JANUARY ABOUT THE DOORS POPPING OPEN EVEN AFTER BEING FIXED AND THEY DID NOT ALERT THE PUBLIC MY TRANSMISSION IS CAUSING PROBLEMS AGAIN MY TRANSMISSION AND MY CLUTCH AND OTHER PARTS OF THE TRANSMISSION HAVE BEEN FIXED MORE THAN 32 TIMES THE CAR IS LITERALLY A DEATHMOBILE FORD SO THIS CAR KNOWING THAT ALL OF THESE PROBLEMS COULD HAPPEN I ALMOST DIED IN THIS CAR I AM AFRAID TO PICK THE CAR UP FROM FIVE STAR FORD NORTH RICHLAND HILLS PLEASE HELP ME FORD SHOULD HAVE TO RETURN MY $15,226 I PAID FOR THIS CAR BRAND NEW MY CAR HAS LESS THAN 60,000 MILES ON IT MY CAR STILL LOOKS BRAND-NEW MY CAR RARELY GETS DRIVEN THIS CAR IS SCARY I'M AFRAID TO DRIVE IT THE DOORS CONTINUE TO POP OPEN WHILE YOU'RE DRIVING PLEASE HELP ME I CAN BE REACHED AT [XXX] MY IS [XXX] PLEASE HELP ME MY CAR IS AT NORTH RICHLAND HILLS FIVE STAR FORD RIGHT NOW AND FORD IS REFUSING TO PAY FOR THE CLUTCH TO BE FIXED AGAIN THEY KNEW THAT THIS CLASS WAS BAD THING WITH THE TRANSMISSION WAS BAD THEY KNEW THAT THE COMPUTER SYSTEM AFTER 30,000 MILES WOULD FORCE THE DOORS TO KEEP POPPING OPEN THEY KNEW THIS FORD SHOULD BE PUNISHED FOR DOING THIS THINK ABOUT HOW MANY PEOPLE ARE ON THE HIGHWAY IN THIS CAR ME AND MY NEPHEW COULD HAVE DIED I AM TRAUMATIZED REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

THE VEHICLE WAS IN MOTION ON A HIGHWAY AND THE ENGINE LIGHT APPEAR, AND AT THE SAME TIME THE THE TRANSMISSION CONTROL MODULE FAILED. I TOOK THE CAR TO THE FORD DEALERSHIP IN BRONX AND THEY TOLD I HAVE A CLUTCH PROBLEM, PLUS TRANSMISSION CONTROL MODULE PROBLEM. THEY TOLD ME THEY DONT COVER THE RECALL, ACCORDING THE WARRANTY DEPARTMENT BECAUSE THE DAMAGE IS INTERNAL. BUT THE RECALL FOR FORD FIESTA 2011 EXISTING BECAUSE OF TRANSPORTATION FAIL. CAN YOU TELL ME FOR SURE WHY THEY DON'T APPROVE AND IF IS A COMPANY MISTAKE THEY SHOULD BUY YOUR CAR OR TO REPLACE IT?

In 2019 the Ford Fiesta refused to crank, key in the ignition the cars dash would light up, but the only sound produced was a small tick. After several unsuccessful visits to the mechanic, we finally took it to the Ford dealership and it was discovered that the TCM needed to be reprogrammed or replaced, after getting it replaced, for no charge, we no longer experienced the cranking issue. Apparently, the Ford dealership was aware of the recall but this information was left out upon purchase from CarMax. This information was not listed on this site either. I'm reporting this issue so that the next owner of the vehicle won't be surprised and devastated like we were.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (3533 N VERMILION ST, DANVILLE, IL 61832) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 100,000.

THE PAST TWO DAYS MY CAR HAS BEEN ACTING UP SERIOUSLY, THE CAR DOESN'T WANT TO GO IN REVERSE AT ALL, THE FAN WON'T WORK.THE WINDSHIELD WIPERS COME ON EVERY TIME YOU TURN ON THE CAR. WHEN YOU MESS WITH THE FUSE BOX THE CAR STARTS WORKING FINE. THE FAN SMOKES LIKE NO OTHER SO YOU HAVE TO TAKE THE RELAY OUT. THE CAR ALSO DELAYS WHEN GEARS ARE CHANGING. *TR

CAR WON'T START DUE TO ELECTRICAL ISSUES IN BATTERY JUNCTION BOX. TRANSMISSION SLIPS AND STOPS ENGAGING WHEN DRIVING DUE TO ELECTRICAL ISSUES IN THE BATTERY JUNCTION BOX. CAR STALLS WHEN DRIVING DUE TO ELECTRICAL ISSUES IN THE BATTERY JUNCTION BOX. ISSUES HAPPEN WHILE DRIVING IN CITY TRAFFIC, ALMOST WAS HIT FROM BEHIND AT A LIGHT WHEN THE CAR STALLED. I BELIEVE THIS SHOULD FALL UNDER CUSTOMER PROGRAM 17B16, STATING: REASON FOR THIS PROGRAM IN THE AFFECTED VEHICLES, AN OPENING BETWEEN THE BJB AND ITS COVER COULD ALLOW WATER AND DEBRIS CONTAINING ROAD DE-ICING SALTS TO ENTER INTO THE BJB. THIS COULD RESULT IN CORROSION INSIDE THE BJB FOR VEHICLES OPERATED EXTENSIVELY IN US CORROSION STATES. CORROSION IN THE BJB MAY CAUSE A VARIETY OF SYMPTOMS INCLUDING LOSS OF FUNCTION OF EXTERIOR LIGHTS, VEHICLE STALL, VEHICLE NO START, OR LOSS OF FUNCTION OF INTERIOR LIGHTS. I CALLED AND WAS GIVEN CASE NUMBER CAS-27331475 AND THEY TOLD ME MY VIN WAS NOT AFFECTED, BUT OBVIOUSLY IT IS. PLEASE HELP MAKE THIS RIGHT.

FAILURE TO COMMUNICATE WITH TCM / SUSPECTED TO BE RELATED TO RECALL ON FUSE BOX. ELECTRICAL COMMUNICATION BETWEEN FUSE BOX AND TCM ISN'T WORKING. *TR

RECENTLY MY DASH LIGHTS WENT OUT AS WELL AS MY TAIL LIGHTS. UPON CHECKING THE FUSE BOX LOCATED UNDER THE HOOD, I FOUND IT FILLED WITH SAND AND OTHER FOREIGN MATERIALS. FURTHERMORE, ALL OF THE FUSES WERE CORRODED AND WHEN I TRIED TO REMOVE THEM, THEY BROKE, THUS I WAS UNABLE TO REPLACE THEM. IT IS APPARENT THAT THIS IS A DESIGN FLAW WITH THIS EQUIPMENT AS THE BOX DOES NOT PROPERLY SEAL EVEN THOUGH IT IS EXPOSED TO THE ELEMENTS UNDERNEATH THE HOOD. AFTER RESEARCHING FURTHER, I DISCOVERED THIS IS A VERY COMMON PROBLEM AMONG 2011 FORD FIESTA OWNERS AND THAT THE REPAIR FOR THIS IS VERY COSTLY. BECAUSE THIS IS A KNOWN PROBLEM, IT WOULD SEEM THAT FORD SHOULD BE RESPONSIBLE FOR CORRECTING THIS DESIGN FLAW AS THIS IS A SAFETY ISSUE THAT MAKES THE VEHICLE UNUSABLE AFTER DARK. FURTHERMORE, I AM CONVINCED THAT OTHER FUSES WILL SOON FAIL AND THEN THE VEHICLE MAY NOT BE USEFUL UNDER ANY CIRCUMSTANCES. IN ADDITION, I HAD BEEN EXPERIENCING INTERMITTENT ENGINE STOPPAGES WHILE AT A STOP LIGHT OR WHEN IDLING IN TRAFFIC. THERE WAS NO REASON FOR THIS TO OCCUR AND I SUSPECT THIS IS ALSO RELATED TO THE ELECTRICAL FUSE BOX ISSUE. WOULD YOU PLEASE LOOK INTO THIS ISSUE AND HELP PROTECT CONSUMERS FROM A DESIGN FLAW THAT IS BEYOND OUR CONTROL. I'VE ATTACHED A PHOTO OF WHAT THE FUSE BOX LOOKED LIKE THE FIRST TIME I EVER OPENED IT. *TR

REAR PASSENGER DOOR WILL NOT STAY CLOSED. THIS IS THE SAME ISSUE NOTED IN NHTSA CAMPAIGN NUMBER: 15V246000. VEHICLE WAS REPAIRED IN 2015 AND AS NOTED, DOOR IS AGAIN BROKEN - WILL NOT STAY CLOSED.

THE PASSENGER SIDE DOOR WILL NOT STAY SHUT. THERE IS A DOOR LATCH RECALL ON MANY 2011 FIESTA'S BUT THIS CAR IS NOT LISTED AS AN AFFECTED VIN. THE TWO REAR DOORS WERE REPAIRED AROUND THE END OF 2018 FOR THE SAME ISSUE. THIS IS A HUGE SAFETY ISSUE AND FORD JUST SAYS THAT IT IS NOT AFFECTED BY THE RECALL. THIS IS EXACTLY WHAT THE RECALL IS FOR.

MY CAR TRANSMISSION DOESN'T WORK PROPERLY, THE INFO SCREEN DISPLAYS TRANSMISSION TROUBLES ,I TRIED TO ACCELERATE THE CAR ON DRIVE AND GOES TO 10 MPH AND DOESN'T CHANGE GEARS. THIS HAPPENS WHEN I FIRST TURN THE CAR ON, GOING ON A CITY STREET, AFTER THE CAR IS TURN ON FOR MORE THAN 10 OR 15 MINUTES THEN IT WORKS BETTER BUT THE MESSAGE ON THE INFO SCREEN STILL SHOWS TRANSMISSION FAILURE, OR TROUBLE SHUTS.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED, THE VEHICLE LUNGED FORWARD WITH THE BRAKE PEDAL DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND CYCLE THE IGNITION OFF AND BACK ON. THE VEHICLE WAS RESTARTED AND SHUDDERED UNCONTROLLABLY. THE CONTACT DROVE THE VEHICLE TO LAKE SHORE FORD (244 MELTON RD, BURNS HARBOR, IN 46304) WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED. THE CLUTCH ASSEMBLY ALSO NEEDED TO BE REPLACED BUT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 96,396.

BECOMING ILL PHYSICALLY WHILE DRIVING FROM 'SOMETHING EITHER INSIDE THE PASSENGER SECTION OF THE CAR, OR COMING FROM THE EXHAUST SYSTEM? HAD THE EXHAUST SYSTEM CHECKED 2X, WAS TOLD BY BOTH MUFFLER SHOP AND DEALER TECH THAT NOTHING WAS SEEN WRONG DURING THEIR CHECKS. HAD CO BLOOD TESTING DONE AT THE ED, NONE DETECTED. DON'T KNOW WHAT ELSE IS WRONG-CAR PASSED OBD EMISSIONS, VIA OBD PORT, HOWEVER- THE PROBLEM SEEMS TO HAVE STARTED THE SAME DAY OF THIS TESTING. NO TAILPIPE OR UNDER THE HOOD PARTS TOUCHED. SO FAR, DEBATING DISPOSAL OF THIS CAR, IF AFTER ANOTHER CHECK BY MECHANIC YIELDS NO EXPLANATORY DIAGNOSIS.

WORK ORDER WITH DETAILS IS INCLUDED.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STARTED TO SHAKE, THE OIL WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE FOR APPROXIMATELY FIVE MONTHS ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO HOFFMAN FORD (5200 JONESTOWN RD, HARRISBURG, PA 17112) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS 2011 FORD FIESTA. WHILE DRIVING AT 50 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SHIFTED INDEPENDENTLY INTO 1ST GEAR. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERITAGE FORD, 2100 SISK RD, MODESTO, CA 95350 WHERE THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,271.

1: The door latch for the hatch doesn’t always latch and will come back open. 2: When driving after stopping the car “shutters and lags” on take off.

DOOR FROM THE DRIVER SEAT SIDE WON'T WORK BUT ALL THE REST DOES

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE SHUDDERED AND FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BORGMAN FORD MAZDA (3150 28TH ST SW, GRANDVILLE, MI 49418) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,660.

I HIT/RAN OVER A POTHOLE EARLIER THIS MONTH AND EXPERIENCED SEVERAL OCCURANCES OF EXCESSIVE BRAKE TRAVEL OR SOFT BRAKES IMMEDIATELY AFTER WHEN ATTEMPTING TO STOP THE CAR, ON A CITY STREET. IN AUGUST 2019, I RAN OVER THE EDGE OF A MANHOLE COVER IN A CITY STREET, THAT WAS PAVED IN ALL AROUND , EXCEPT FOR THIS EDGE CORNER THAT WAS LOWER THAN THE REST OF THE PAVING. THAT INSTANCE BEGAN THE 'SOFT BRAKE' EXPERIENCES. I TOOK TO THE FORD DEALER SERVICE DEPT. THE SAME WEEK, WAS TOLD THAT THE ACTUAL BRAKES NEEDED REPLACEMENT. I OBSERVED THE SAME THING HAPPENING AGAIN, THE NEXT WK. BROUGHT THE CAR BACK TO THE SERVICE DEPT.. THIS TIME, IT WAS THOUGHT BY THE SERVICE ADVISOR, THAT THE TIRES NEEDED REPLACEMENT. 3 NEW TIRES WERE PURCHASED , I HAD PURCHASED A. WEEK BEFORE, SO I KEPT THAT ONE, HAVING THE MECHANIC PLACE THIS NEW ONE ON THE RIGHT REAR WHEEL. I THOUGHT THAT AFTER BRINGING MY CAR IN 2X FOR THE SAME PROBLEM THAT THE SOFT BRAKE CONDITION WAS RESOLVED. ALL WAS GOOD, FROM AUG 2019 UNTIL I RAN OVER THE POTHOLE EARLY DEC 2019, WITH THE REPEAT SOFT BRAKE INCIDENT. EXPENSES FOR THE BRAKE SERVICE WAS $400.00 (ALTHOUGH THE PADS NEEDED REPLACEMENT. I JUST HAD BRAKE SERVICE LESS THAN 2 YRS. BEFORE, ONLY HAVING DRIVEN 3000 OR A BIT OVER MILES DURING THIS TIME. THE TIRES, THOUGH REPLACED, WERE BENEFICIAL, BUT DID NOT STOP THE CONCERNING ISSUE. TODAY I AM AT THE DEALER SVCE DEPT AGAIN. I WAS HERE LAST MONDAY, 12-23-19, FOR DIAGNOSIS FOR THE 3RD TIME OF THE SOFT BRAKE SITUATION EARLY THIS MONTH, THEN I WAS TOLD THAT THE HYDRAULIC CONTROL UNIT NEEDED REPLACEMENT. SPECIFICALLY, THE SELENOID VALVE BLOCK HCU CONNECTED WITH ABS. TOTAL COST THIS VISIT $1345.00 I AM ATTACHING COPIES OF REPAIR INVOICES, PICTURES TAKEN ON MY CELLPHONE OF THE LOCATIONS OF THE MANHOLE COVER AND POTHOLE IN THE STREETS THAT I RAN OVER/ STRUCK. PART NO OF THE HYDRAULIC CONTROL UNIT :BE 8Z2C405B2. *LN

CAR SHUDDERS EXCESSIVELY ON ACCELERATION. WILL ALSO LURCH FORWARD DURING ACCELERATION. GRINDING NOISES WHEN CAR IS ON LOW SPEED (1-20 MPH). REAR TAILLIGHTS STOPPED WORKING WITHOUT WARNING.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT EVER SINCE THE VEHICLE WAS PURCHASED ON APRIL 5, 2010, SHE NOTICED THAT IT DID NOT ENGAGE IN GEAR AT TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THERE WAS A FAILURE WITH THE TRANSMISSION CONTROL MODULE. THE VEHICLE WAS TAKEN TO JOHN KENNEDY FORD (1650 THE FAIRWAY, JENKINTOWN, PA 19046) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND SHIFT LOADERS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

WHEN I PURCHASED MY VEHICLE NEW I HAD SEVERAL PROBLEMS WITH THE TRANSMISSION. AFTER SEVERAL TRIPS TO JOE COTTON FORD IN CAROL STREAM, IL THERE WAS NO REMEDY BESIDES REMOVING THE CABLES FROM THE BATTERY TO RESET THE VEHICLE'S COMPUTER. ON SEPTEMBER OF THIS YEAR I RECEIVED A LETTER FROM FORD MOTOR CO. TO ADVISE THAT THEY NEED TO DO A SOFTWARE UPDATE DUE TO A TCM CIRCUIT FAILURE. I TOOK MY VEHICLE TO FRIENDLY FORD 333 E IRVING PARK, ROSELLE, IL, ON MONDAY NOVEMBER 11, 2019, SO THEY CAN RECTIFY THE PROBLEM. PRIOR TO TAKING MY VEHICLE TO THE DEALERSHIP I REMOVED THE BATTERY CABLES. APPARENTLY THE DEALERSHIP WAS NOT ABLE TO INSTALL THE NEW SOFTWARE. THE SERVICE ADVISOR ADVISED ME THAT THE CARD CODE READER WAS NOT ABLE TO IDENTIFY THE ERROR MESSAGE AND THEY HAD TO CHARGE ME. MY VEHICLE WAS AT THE DEALERSHIP FOR SEVERAL DAYS AND THEY LOANED ME A CAR WHILE IT WAS IN SERVICE. I WAS CHARGED $199.00 FOR THEM TO LOOK AT THE PROBLEM AND SINCE THEY COULD NOT UPDATE THE SOFTWARE I HAD TO PAY THE BILL. I CALLED FORD MOTOR CO. FOR ASSISTANCE AND THE AGENT TOLD ME THAT THERE WAS LITTLE THEY CAN DO SINCE THE DEALERSHIP IS A FRANCHISE. THIS IS UNJUST THAT I WAS CHARGED FOR SOMETHING I WAS ADVISED THAT WOULD BE FREE OF CHARGE. I HOPE TO BE REIMBURSED.

THE VEHICLE DOES NOT DOWNSHIFT. IT IS AN AUTOMATIC BUT I HAVE TO SHIFT INTO NEUTRAL BETWEEN GEARS AS WELL AS WHEN I NEED TO SLOW DOWN. I HAVE HAD SEVERAL INSTANCES OF A CAR IN FRONT OF ME BRAKING UNEXPECTEDLY AND I MUST PUT THE CAR INTO NEUTRAL AND IT CONTINUES REVVING AT A HIGH SPEED SO I THROW IT IN NEUTRAL. I COULD RUN INTO THE CAR IN FRONT OF ME UNLESS I SLAM VERY HARD ON THE BRAKE OR PUT INTO NEUTRAL. THE CAR DOES NOT SHIFT INTO A HIGHER GEAR AUTOMATICALLY EITHER. ALSO, I MUST PUMP THE BRAKE FOR A MINUTE OR TWO BEFORE THE CAR WILL START.

NO MATTER WHETHER FROM DEAD STOP OR TRYING TO OPEN IT UP ON THE FREEWAY, THE VEHICLE STILL HESITATES. YOU REALLY HAVE TO BE EXTRA CAREFUL IF YOU ARE PULLING OUT INTO TRAFFIC AND/OR AN ON RAMP.

THE REAR LEFT DOOR LATCH BROKE. I SIMPLY OPENED AND CLOSED THE DOOR. THE LATCH MUST'VE BROKEN WHEN I CLOSED IT BECAUSE THE DOOR CAME LOOSE ON MY DRIVE HOME. NO ACCIDENT OCCURRED, BUT IT IS DEFINITELY A SAFETY CONCERN AS THE DOOR COULD'VE HIT AN ONCOMING CAR SINCE I COULDN'T IMMEDIATELY REACH/SECURE THE DOOR. THE DOOR WILL CLOSE FLUSH WITH THE CAR, BUT JUST WON'T LATCH. NEITHER HANDLE SEEMS TO HAVE ANY INFLUENCE ON THE CAR LATCH EITHER. THIS ISSUE SOUNDS LIKE THE 15S16 SAFETY RECALL, BUT IS REPORTEDLY NOT APPLICABLE TO MY CAR. I AM PAYING TO GET THE ONE DOOR FIXED, BUT AM WORRIED ABOUT THE OTHER DOORS DOING THE SAME THING.

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR DID NOT LATCH. THE CONTACT CALLED WHITE FORD AT 318-435-5101 (LOCATED AT 4120 HIGHWAY 15, WINNSBORO, LA 71295) WHERE THE REAR PASSENGER SIDE DOOR LATCH WAS REPLACED IN 2015 PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE TECHNICIAN INFORMED THE CONTACT THAT ALL THE DOORS SHOULD HAVE BEEN REPAIRED AT THE SAME TIME IN 2015. THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

I JUST PURCHASED THE CAR ON 9/14/2019. LOW BEAM DRIVERS FRONT LIGHT DOESN'T WORK. SO WE THOUGHT A FUSE OR BULB. NOT THAT. IT IS SOMETHING ELECTRICAL. THE CAR DOES NOT START NOW. IT'S PARKED IN MY DRIVEWAY. HAVE TO GET IT TOWED TO THE DEALER NOW. I DON'T KNOW WHY THEY DIDN'T TAKE CARE OF THIS. THEY KNEW THERE WAS A PROBLEM. THE MECHANICS CHECKED IT, WASHED IT AND FILLED IT UP. SO I CALLED THEM BACK TODAY. THEY SAID NOTHING. NOW I HAVE TO PAY MORE MONEY TO GET MY CAR FIXED. THEY'LL HERE FROM ME AGAIN AFTER IT GOES TO THE DEALER.

MY FORD FIESTA 2011 HAS BEEN SHUDDERING BAD AND JUST EARLY THIS MORNING WHILE MID DRIVE BEEPED AND SAID ENGINE MALFUNCTION SERVICE NEEDED NOW AND GOES SLOW AND ENGINE SOUNDS ROUGH AND WEIRD. I WAS ABLE TO TURN IT OFF AND BACK ON AND IT WORKED THEN DID IT AGAIN ON A VERY BUSY ROAD WE HAVE HAD TONS OF WORK ON THIS CAR FROM FORD WHO CLAIM TO HAVE FIXED THE PROBLEM BUT HASNT.... IT HAS DONE THIS WITH MY CHILDREN IN CAR ON A STRETCH OF ROAD WITH BARLEY ANY PULL OVER SPACE.... I AM STILL PAYING ON THIS THING AND I THINK THATS VERY UNFAIR

WHILE DRIVING ON HIGHWAY THE TRANSMISSION BUCKS AND SHUDDERS AT TIMES ! THE TCM HAS BEEN REPLACED TWICE AND REPROGRAMMED 3 TIMES! SAME WITH TRANSMISSIONS CLUTCH! CAR DOESN'T GET ENOUGH ACCELERATION GOING UP HILL EITHER. THIS DOES THIS EVERY TIME I DRIVE ! IT'S HAVING A HARD TIME FINDING WHAT GEAR TO GO IN !

TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE FRONT DOOR ON THE DRIVER'S SIDE WAS COMING OFF THE HINGES. THE CONTACT HAD TO TAPE THE DOOR TO SECURE IT UNTIL SHE COULD TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED ON THE FRONT PASSENGER SIDE DOOR. KOONS FORD LINCOLN OF ANNAPOLIS (2540 RIVA RD, ANNAPOLIS, MD 21401, (410) 224-2100) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 13, 2019. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.

THIS VEHICLE IS GIVING ME A DELAY OF ABOUT 10 SECONDS OR MORE BEFORE TO START. TO START THIS VEHICLE, I HAVE TO PUT THE IGNITION ON ON POSITION, THEN WAIT UNTIL I HEAR A NOISE FROM THE ENGINE COMPARTMENT BEFORE I TURN THE IGNITION KEY OVER TO START THE VEHICLE. OTHERWISE, SHE WILL NOT START, NOR THE SPEED LEVER WILL MOVE FROM PARKING TO REVERSE. I CALLED THE DEALER MC MAHON FORD IN NORWALK CT AND EXPLAINED TO THEM THE SYMPTOMS FOR THE CAR, THEY TOLD ME THAT THESE FORD FIESTA AND FUSION ARE KNOWN TO HAVE TRANSMISSION ISSUES.