2012 Ford Fiesta Complaint Log

CLOSED REAR PASSENGER DOOR AND THE DOOR BOUNCED BACK AND WOULD NOT LATCH. HAD TO SECURE DOOR WITH ROPE. TOOK CAR TO MECHANIC FOR REPAIR. MECHANIC ORDERED PART AND REPAIRED DOOR. ONE WEEK LATER I OPENED AND CLOSED THE FRONT PASSENGER DOOR AND IT BOUNCED BACK AND WOULD NOT LATCH. I HAD TO SECURE DOOR WITH A BUNGEE CORD. TOOK CAR TO FORD DEALERSHIP. SAID THE PART WAS ON BACK ORDER AND COULD NOT GIVE ME ANY KIND OF TIME FRAME ON WHEN THE PART WOULD ARRIVE BUT HE MADE IT SOUND LIKE IT WOULD BE A LONG TIME. SINCE THE DOOR WILL NOT LATCH THE INTERIOR LIGHT STAYS ON. MY BATTERY WENT DEAD WHILE OUT. I WAS STRANDED WITH A DOOR I COULD NOT SECURE. I WAS ABLE TO CALL AAA TO BOOST AND DRIVE HOME. NOW IT IS DEAD AGAIN. I HAVE NO CAR AND NO IDEA WHEN AND IF IT CAN BE REPAIRED. COST TO REPAIR $450 PER DOOR! I AM LUCKY IT HAPPENED WHILE PARKED. A PASSENGER OR DOG COULD VERY EASILY FALL OUT OF THE CAR IF THE DOOR FAILS WHILE DRIVING. VERY DANGEROUS SITUATION! *TR

RIGHT REAR SIDE PASSENGER DOOR WAS OPEN. DOOR WAS THEN SHUT AND WOULD NOT STAY CLOSED. PASSENGER HAD TO HOLD SHUT ON WAY TO DEALERSHIP. PART WAS THEN REPLACED BUT PAID FOR OUT OF POCKET. (R/R DOOR LATCH. ESTIMATION OF REPAIRS WAS $195.01). *TR

I WAS 20 MILES AWAY FROM HOME OUT SHOPPING WITH MY TWO SONS. WE GOT INTO THE CAR AND THE DOOR OPEN LIGHT WAS ON. I HAD ONE SON CHECK TO MAKE SURE HIS DOOR WAS CLOSED BUT WHEN HE TRIED TO RE-SHUT IT, THE DOOR WOULD NOT CLOSE PROPERLY AND LOCK. I STARTED TO WORRY AS I GOT OUT OF THE CAR AND DOUBLE CHECKED IT MYSELF. THE DOOR WOULD NOT SHUT AND STAY CLOSED AND WE WERE 20 MILES AWAY FROM HOME. THERE WAS NO WAY I COULD HAVE MY 12 YEAR OLD SON HOLD THE DOOR SHUT WHILE DRIVING ON THE FREEWAY. LUCKILY, AFTER MAKING A FEW CALLS - THE SUGGESTION WAS MADE TO BUY A COUPLE OF BUNGEE CORDS TO TIE AROUND THE DOOR AND SEAT TO HOLD THE DOOR IN PLACE. I HAD TO DRIVE VERY SLOWLY IN FEAR THAT THE DOOR WAS GOING TO SWING OPEN WHILE ON THE FREEWAY. THANKFULLY WE MADE IT SAFE. UNFORTUNATELY WE TOOK IT TO THE DEALER AND THAT ISSUE IS NOT COVERED UNDER WARRANTY. *TR

THE DOOR NEXT TO THE BACK RIGHT PASSENGER SEAT WILL NOT LATCH. THE CAR CANNOT BE DRIVEN BECAUSE THE DOOR WILL NOT STAY SHUT. *TR

MY MOTHER (83 YO) WAS RIDING IN THE FRONT PASSENGER SEAT AND AS SHE WAS GETTING OUT OF THE CAR SHE CLOSED THE DOOR AND IT BOUNCED BACK AND HIT HER ON HER LEFT HIP. WHAT HAPPENED IS THAT THE DOOR LATCH BROKE BECAUSE THE PART THAT LATCHES IS MADE OF PLASTIC AND WE HAVE BEEN HAVING SOME HOT WEATHER THESE DAYS. I GUESS THE PLASTIC MUST HAVE GOT TOO HOT ONE TOO MANY TIMES AND IT GAVE OUT AND BENT OR BROKE. AS SHE CLOSED THE DOOR WITH HER LEFT HAND SHE PROCEEDED TO WALK TO THE FRONT OF THE CAR AND THIS IS WHEN THE DOOR HIT HER AND/OR GOT IN THE WAY AS SHE STARTED TO WALK TO THE FRONT OF CAR. MY MOTHER WAS IN PAIN FOR ABOUT A COUPLE WEEKS OR SO. THIS COULD HAVE BEEN A WORSE ACCIDENT IF MY MOTHER HAD BEEN A YOUNGER PERSON AND MOVING MUCH FASTER. ANYWAY, THESE DOOR LATCHES SHOULD BE MADE OF STEEL SO THEY DON'T BREAK SO EASILY. PLEASE LOOK INTO IT BECAUSE THESE LATCHES SHOULD BE RECALLED. THIS IS THE SECOND LATCH THAT HAS BROKEN IN MY CAR. THESE LATCHES ARE GETTING BRITTLE WITH AGE AND UNFORTUNATELY MY CAR IS A DARK COLORED ONE, WHICH AS YOU MAY WELL KNOW, IT ATTRACTS A LOT OF HEAT FROM THE SUN. FURTHERMORE, I WOULD LIKE TO ADD THAT THIS COULD BE ANOTHER SAFETY ISSUE IF SOMEONE IS TRYING TO BREAK INTO THE CAR, IF THE LATCH IS BRITTLE ENOUGH, A GOOD HARD PULL CAN BREAK IT AND WHAT IF THE DRIVER IS STILL IN THE CAR AND THE PERSON BREAKING IN WANTS TO HARM OR ROB HER/HIM. STOP PUTTING PLASTIC LATCHES IN CARS DOORS. FORD IS MAKING A MINT SELLING THESE LATCHES FOR $183.00 DOLLARS EACH AND THIS IS NOT TO MENTION THE INSTALLATION.

FORD FIESTA 2012 STILL UNDER WARRANTY; THIS IS THE SECOND DOOR IN THIS NEW CAR WHERE THE DOOR LATCH JUST STOPS WORKING. STAYS AJAR. THE FIRST TIME TOOK 1 WEEK TO GET PART; THIS TIME DEALER IS SAYING THE PART WILL TAKE A MONTH. THEY SAID THERE ARE MANY PEOPLE EXPERIENCING THIS AND HE HAS A COUPLE OF CUSTOMERS WHO'S CARS HAVE BEEN THERE A COUPLE OF WEEKS ALREADY, BUT PARTS WON'T COME UNTIL END OF AUGUST! I DON'T HAVE RENTAL INSURANCE, WE ONLY HAVE ONE VEHICLE, NO BUS LINE TO WORK - I CAN NOT BE WITHOUT MY CAR FOR A MONTH OR MORE. SO GRATEFUL WE WERE NOT ON THE FREEWAY OR TRAVELING ANY FASTER (THIS WAS ON MY PASSENGERS SIDE). CHEAPLY MADE DOOR PARTS - WE THINK BECAUSE THE DOOR IS CLOSED, LOCKED IT CAN'T FLY OPEN WE BETTER THINK AGAIN. *TR

MY DAUGHTER OPENED THE REAR PASSENGER SIDE OF THE 2012 FORD FIESTA AND CLOSED IT AND IT DID NOT CLOSE, IT BOUNCED BACK. WE SPENT HOURS LOOKING ON THE INTERNET AND YOUTUBE TRYING TO FIND AWAY OF CLOSING THE DOOR. AFTER 4 HOURS IN THE SUN TRYING TO CLOSE THE DOOR WE WERE ABLE TO SHUT IT BY PRESSING THE LOCK BUTTON NUMEROUS TIMES. A FEW DAYS AGO I WAS DRIVING TO WORK AND THE DOOR OPENED AND ALMOST TOOK OFF THE DOOR. ANOTHER TIME I WAS DRIVING WITH FAMILY MEMBERS ACCIDENTALLY OPENED THE DOOR. IT TOOK US 2 HOURS OF LOCKING AND SHUTTING, EVENTUALLY WE WERE ABLE TO CLOSE THE DOOR. THIS HAS CAUSED A POTENTIAL SAFETY HAZARD FOR MY YOUR CHILDREN AND ANYONE THAT SITS IN THE BACK SEAT. THIS IS SOME SORT OF FACTORY DEFECT. EVEN IF THE DOOR SHUTS I CAN NEVER TELL WHEN IT WILL OPEN AGAIN AND CHUCK A PASSENGER OUT ON THE HIGHWAY AND POTENTIALLY KILL SOMEONE. *TR

RESERVOIR BOTTLE NEEDS TOPPING OFF EVERY 5000 MILES SEEMS TO BE A LEAK SOME WHERE. *TR

VEHICLE HAS BEEN TAKEN IN SEVERAL TIMES FOR NOISE IN FRONT OF THE CAR AND TRANSMISSION JERKING WHEN TRYING TO SHIFT GEARS ,CHANGING LANES ON A HIGHWAYS TAKING TURNS AND GOING UP AND DOWN HILLS. THE CLUTCH SYSTEM IS CAUSING SHIFTING PROBLEMS AND EVERY TIME I SLOW DOWN OR BRAKE THE RATTLING NOISE UPFRONT GETS LOUDER, I WAS IN THE MIDDLE OF CHANGING LANES WHEN THE CAR JERKED GEARS DID NOT SHIFT AND I ALMOST GOT HIT BY ANOTHER CAR. IT IS VERY DANGEROUS AND HAVE BEEN GETTING A RUN AROUND ABOUT GETTING IT FIX.THE CAR'S ELECTRICAL SYSTEM COULD CAUSE THE TRANSMISSION'S ELECTRONIC CONTROLS TO SHUT DOWN OR NOT ALLOW THE CAR TO START AT ALL, AS I WAS TOLD BY THE SERVICER I LOOKED IT UP AND OTHER CARS HAVE THE SAME PROBLEM I NEED ASSISTANCE AS I DID MY RESEARCH FOUND THERE ARE HUNDREDS OF FORD FIESTA THAT ARE HAVING THE SAME PROBLEMS. *TR

THE PASSENGER REAR DOOR LATCH WILL NOT KEEP THE DOOR CLOSED. *TR

TRANSMISSION STARTED VIBRATING AND CAUSING THE CAR TO JUMP AND SHUTTER. AND WEAR MY TIRES DOWN.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE DOOR WAS AJAR AND FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,000.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE REAR PASSENGER'S SIDE DOOR FAILED TO CLOSE AND THE PASSENGER HAD TO HOLD THE DOOR SHUT. THE PROBLEM RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR PASSENGER'S SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

THE VEHICLE HAD AN ABNORMAL IDLE WHILE AT A STOP, AND WOULD SOMETIMES STALL. UPON ACCELERATION THE VEHICLE WOULD HESITATE AND JERK FORWARD. I TOOK THE VEHICLE TO THE DEALERSHIP TO RECTIFY THE ISSUE. I WAS TOLD THAT THE MECHANIC CLEARED THE CODE FOR THE CHECK ENGINE LIGHT, BUT THE INTERNAL WIRING HARNESS NEEDED TO BE REPLACED, ON A CAR THAT WAS A LITTLE OVER 2 YEARS OLD. THE INTERNAL WIRING HARNESS WAS NOT COVERED UNDER ANY TYPE OF WARRANTY. THE REPAIR WAS COMPLETED AT A COST TO ME OF $245.99. LESS THAN 2 MONTHS LATER, THE VEHICLE WAS HAVING THE SAME ISSUES, ABNORMAL IDLE, STALLING, AND HESITANT AND JERKY ACCELERATING. AGAIN, I TOOK THE CAR BACK TO THE DEALERSHIP FOR REPAIR. THIS TIME THE DEALERSHIP REPLACED THE TRANSMISSION AND CLUTCH FRONT SEALS, INPUT SEALS, AND AXLES SEALS, CHANGED TRANSMISSION FLUID, ADDED 2 QUARTS OF TRANSMISSION DUAL CLUTCH TRANSMISSION FLUID. THIS REPAIR WAS COVERED UNDER THE FORD 5 YEAR, 60,000 MILE POWER TRAIN WARRANTY. ABOUT 5 WEEKS LATER I WAS STILL HAVING THE SAME ISSUES, ABNORMAL IDLE, HESITANT AND JERKY ACCELERATION. AGAIN, I TOOK MY CAR TO THE DEALERSHIP. THIS TIME I WAS TOLD THAT THE THROTTLE BODY WAS BAD AND NEEDED TO BE REPLACED. WITH NO CHOICE, I NEED TO GET TO WORK, I TOLD THEM TO GO AHEAD WITH THE REPAIR WHICH ONCE AGAIN WAS NOT COVERED UNDER ANY TYPE OF WARRANTY. THE TOTAL FOR THIS REPAIR COST ME $720.26. IN LESS THAN 3 YEARS I HAVE HAD TO GO TO THE DEALERSHIP FOR MAJOR REPAIRS 3 TIMES AND SPENT JUST UNDER $1,000, PLUS THE INCONVENIENCE OF RENTAL CARS, DAYS OFF OF WORK, AND THE GENERAL ANNOYANCE OF KNOWING MY NEW VEHICLE HAS MAJOR MECHANICAL ISSUES. *TR

FIESTA DOES NOT SHIFT CORRECTLY. SHUDDERS AT STOP LIGHTS AND HESITATES WHEN ACCELERATING. PULL OUT IN TRAFFIC AND CAR MAY OR MAY NOT GO. HAVE HAD AT SHOP MULTIPLE TIMES FOR THIS. FORD HAS PROVIDED SOFTWARE UPDATES AND REPLACE CLUTCH SEVERAL TIMES. LAST OIL CHANGE, I ASKED FOR SOFTWARE UPDATE BECAUSE IT STILL SHUDDERS AND HESITATES. TOLD OUT OF WARRANTY. IT WOULD COST ME 150 TO DIAGNOSE AND REPAIR WOULD BE MY RESPONSIBILITY. CANT AFFORD THIS. LOST WORK DUE TO SERVICE REPAIRS. NOT SAFE TO DEPEND ON.

I OPENED AND SHUT MY PASSENGER DOOR AND INSTEAD OF CLOSING, THE DOOR JUST BOUNCED BACK AND COULD NOT BE SHUT. THIS IS THE 2ND DOOR ON THIS CAR TO HAVE THIS PROBLEM. THE REAR PASSENGER DOOR DID THE SAME THING ABOUT TWO MONTHS PRIOR TO THIS INCIDENT. *TR

FEMALE DRIVER, APPROX 5'7", 130 LBS, DRIVING ON THE FREEWAY AT APPROX. 65 MPH FELT A SUDDEN JOLT IN THE SEAT BACK STARTLING BOTH DRIVER AND PASSENGER. AFTER THERE WAS NO LOWER BACK SUPPORT FELT. DEALER REPLACED P/N CE8Z5461019A (BACK ASSY, SEAT). THIS HAS NOW OCCURRED WITH THE SAME DRIVER AND STARTLING HER AGAIN WHILE DRIVING ON THE FREEWAY AT MILEAGE 26,800 ON 1/25/2015. VEHICLE HAS YET TO BE TAKEN TO DEALER FOR REPAIR. FORD MOTOR COMPANY TO BE CONTACTED AS WELL. THE CONCERN IS THE STARTLING ASPECT TO THE DRIVER WHILE AT FREEWAY SPEEDS COULD CAUSE SOMEONE TO LOOSE FOCUS ON DRIVING SAFELY TRYING TO DETERMINE WHAT JUST OCCURRED. *TR

MY KIDS GOT OUT OF THE CAR AT A STORE. WHEN THEY WENT TO CLOSE THE DOOR BEHIND THEM, IT JUST FLEW OPEN AND WOULD NOT LATCH. STILL WILL NOT LATCH BECAUSE IT COST $685.00 TO REPAIR. THIS NEEDS TO BE RECALLED BY FORD. I WILL NOT STOP COMPLAINING! *TR

THE REAR PASSENGER DOOR FAIL TO LATCH..I TURNED ON MY CAR AND SAW THE WARNING SIGN ON MY DASH SCREEN SAYING PASSENGER REAR DOOR OPEN .. I TRY TO CLOSE IT AND IT DID NOT LATCH. .. I HAD TO REPLACE THE ENTIRE LOCK ASSY.. THE LATCH FAIL.. GOOD LUCK FOR ME THAT THE DOOR DID NOT OPEN WHILE DRIVING. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED AND THE LATCH DETACHED. THE CONTACT ALSO STATED THAT THE REAR DRIVER SIDE DOOR LATCH DETACHED PREVIOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LOCKING MECHANISM NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

THIS CAR IS UNDER RECALL 15V-246 THE BACK DRIVER LATCH FAILED 7/2/14. THE BACK PASSENGER LATCH FAILED 9/3/14. THE FRONT PASSENGER LATCH FAILED 7/15. INCIDENTS 1 AND 2 WERE REPAIRED UNDER WARRANTY. INCIDENT 3 IS CURRENTLY AT THE DEALER WITH THE PART BEING ORDERED. WE ASKED THE DEALER TO REPAIR THE FOURTH LATCH, THE FRONT DRIVER SIDE DOOR, BUT THEY SAID FORD MOTOR WILL ALLOW THEM TO ONLY REPAIR THE BROKEN LATCHES SINCE PARTS ARE SCARCE. WE HAVE BEEN TO THE DEALER THREE TIMES FOR THE LATCH PROBLEM AND FEEL THE FOURTH LATCH SHOULD AND COULD BE REPAIRED AT THIS TIME SO THAT WE DON'T HAVE TO RETURN YET AGAIN, ESPECIALLY NOW THAT THE PROBLEM IS UNDER RECALL. OUR LOCAL FORD DEALER IS JIM CLICK FORD, 6244 EAST 22ND STREET, TUCSON, AZ 85711 PHONE 888 230 6356

FRONT SIDE PASSENGER'S DOOR LATCH WILL NOT WORK AND THE DOOR WILL NOT CLOSE OR LOCK, SO CANNOT DRIVE THE CAR. WENT TO FORD DEALERSHIP AND WAS TOLD THIS WAS VERY COMMON, IN FACT SO COMMON THAT THEY ARE BACK ORDERED AT LEAST A MONTH OR LONGER. I CANNOT DRIVE MY CAR I BOUGHT JUST 3 MONTHS AGO. IF THIS IS A COMMON PROBLEM WITH THESE DOOR LATCHES, THEN WHY ISN'T THERE A RECALL. I WAS TOLD BY THE DEALERSHIP THAT IT HAPPENS TO FIESTA'S ALL THE TIME WITH BRAND NEW ONES TOO. THIS IS A DEFECTIVE PART AND IS VERY DANGEROUS AND AGAINST THE LAW TO DRIVE WITH A DOOR NOT PROPERLY LATCHED. I AM FORCED TO PAY ALMOST $200 FOR THE PART AND ABOUT THAT MUCH TO INSTALL IT, SO ABOUT $400 OVERALL FOR A DEFECTIVE PART AND WAS TOLD IT WILL HAPPEN TO THE OTHER DOOR SOMETIME TOO. WHY ISN'T THIS IN RECALL??? *TR

THE PROBLEM, OR I SHOULD SAY 'THE JAM' AS IN DOOR JAMB, IS THAT BOTH SIDE REAR PASSENGER DOORS ON MY 2012 FORD FIESTA ARE NOT WORKING ON THE CLOSE. THE DOORS WON'T STAY CLOSED OR STAY SHUT. WHEN YOU TRY SHUTTING EITHER DOOR IT JUST BOUNCES BACK OUT A LITTLE. NEITHER DOOR WILL LATCH CLOSED. ONLY 35,772 MILES ON MY 2012 FIESTA WHEN BOTH REAR PASSENGER SIDE DOOR LATCHES FAILED WITHIN 12 HOURS OF EACH OTHER. IS BOTH DOORS FAILING AT THE SAME TIME JUST A COINCIDENCE? I THINK NOT. I THINK DEFECTIVE AND DANGEROUS! MY FIESTA HAS NEVER BEEN INVOLVED IN AN ACCIDENT, NO BODY DAMAGE, NO EVIDENCE OF ATTEMPTED BREAK-INS AND NO APPARENT REASON TO CAUSE 1, LET ALONE BOTH, REAR PASSENGER SIDE DOOR LATCHES TO MALFUNCTION AND PREVENT CLOSING OF THE REAR SIDE DOORS. AND, ABSOLUTELY NO WARNING OR INDICATION OF ANY LOOMING OR PENDING PROBLEM WITH THE OPERATION OF EITHER DOOR NOR MY FINGERS, HANDS, WRISTS OR ARMS? ALTHOUGH I DO GET A BOUT-OF-GOUT IN MY KNEE OCCASIONALLY. I JUST OPENED EACH DOOR NORMALLY TO FIND IT BROKEN UPON SHUTTING. WHAT I FIND EXTREMELY STRANGE, AND AT THIS TIME STILL UNEXPLAINED BY ANYONE, IS THAT BOTH DOORS FAILED WITHIN 12 HOURS OF EACH OTHER IN EXACTLY THE SAME MANOR. SEEMS LIKE TOO MUCH TO BE A COINCIDENCE, DOESN'T IT. READ ALL INFO ABOUT THE FAULTY DOOR LATCHES @ WWW.FINLEY.TV. *TR

PARKED THE CAR AT NIGHT WITH ALL DOORS CLOSED AND LOCKED. WENT OUT TO THE CAR THE NEXT MORNING AND THE FRONT PASSENGER DOOR LOOKED AJAR BUT WAS ACTUALLY UNLOCKED AND THE LATCH NO LONGER FUNCTIONED. I INITIALLY THOUGHT MAYBE SOMEONE HAD BROKEN IN BUT UPON FURTHER INSPECTION, THE PLASTIC DOOR LATCH WOULD NOT LOCK ANYMORE. I USED SOME ROPE TO TIE THE INTERIOR PULL HANDLE TO THE OTHER DOORS TO KEEP THEM CLOSED, DROVE TO A DEALER, AND HAD THE LATCH REPLACED UNDER WARRANTY. I HAD JUST COMPLETED A 2,000+ MILE ROADTRIP DAYS EARLIER AND AM LUCKY THIS HAPPENED IN THE PARKING LOT OF MY HOME WITH THE CAR PARKED. *TR

JUNE 22ND 2014 , MY SON'S FRIEND WAS GETTING OUT OF THE CAR AND CLOSED THE REAR PASSENGER'S DOOR AND IT WOULD NO LONGER LATCH. I HAD TO RATCHET THE 2 REAR DOORS TOGETHER TO HOLD IT SHUT. REPAIR COST WAS $300.00. SECOND INCIDENT WAS SEPTEMBER 20TH 2014, MY SON AND I WAS AT A FAMILY REUNION 300 MILES AWAY FROM HOME, AS WE WERE LEAVING,HE SHUT HIS FRONT PASSENGER DOOR AND IT DID NOT CLOSE, THE DOOR WOULD NOT LATCH. I STILL HAD THE RATCHET IN THE CAR FROM THE FIRST FAILED DOOR LATCH, SO HE RODE IN THE BACK WHILE I HELD THE DOOR SHUT RATCHETED TOGETHER TO THE FRONT DRIVER DOOR. I HAVE TO GET TOGETHER THE $300.00 TO REPLACE THIS FAILED LATCH. MY QUESTION IS THAT IF THE ORIGINAL PARTS FOR THE DOORS FAILED, WILL THE REPLACEMENTS DO THE SAME THING? I AM THANKFUL THAT MY SON AND HIS FRIEND WAS NOT INJURED, BUT MAYBE THAT IS WHAT THEY ARE WAITING ON BEFORE THEY FIX THIS PROBLEM. *TR

DOOR LATCH WILL NOT CATCH. THE DOOR DOES NOT LOCK OR STAY CLOSED. THIS IS HAPPENING ON THE PASSENGER FRONT SIDE DOOR. HAS ALREADY HAPPENED TO THE PASSENGER BACK DOOR AS WELL. *TR

WHEN I BOUGHT THIS CAR FROM A FORD DEALERSHIP (USED IN 2014) I NOTICED THAT IT SHUDDERS WHEN SHIFTING THROUGH THE GEARS. I WAS TOLD THIS IS NORMAL; HOWEVER IT HAS SEEM TO GOTTEN WORSE. IT NOW ALSO MAKES GRINDING NOISES ALONG WITH THE SHUDDERING WHEN SHIFTING THROUGH THE GEARS. I CAN'T IMAGINE THAT THIS IS SUPPOSED TO BE NORMAL. I T ALSO JERKS WHEN SHIFTING THROUGH THE LOWER GEARS. I HAVE SINCE DONE RESEARCH TO FIND THAT NOT ONLY ARE THERE HUNDREDS OF OTHER FORD FIESTA OWNERS THAT HAVE COMPLAINED ABOUT THE SAME THING, BUT THERE IS ALSO A CLASS ACTION LAWSUIT THAT WAS FILED AGAINST FORD FOR THIS ISSUE. WHAT IS BEING DONE TO RESOLVE THIS? *TR

MY CAR HAS ATRANSMISSION PROBLEM KNOWN BY FORD. IT SHUTTERS & STALLS & IS SLOW TO CHANGE GEARS TO THE POINT WHERE IT COULD BE DANGEROUS. I AM AFRAID THAT IT WILL STALL TO THE POINT WHERE IT COULD BE REARENDED. IT HAS BEEN FIXED ONCE AND NEEDS TO BE AGAIN. I THINK IT SHOULD BE RECALLED ALONG WITH THOUSANDS OF OTHERS AND THE TRANSMISSION BE REPLACED. THERE IS ALSO A POPPING NOISE IN THE STEERING WHEN I AM TURNING. THE NEXT QUESTION ASKS WHEN IT HAPPENS AND THE ANSWER IS CONSTANTLY.

CLUTCH HAS BEEN REPLACED EVERY TWO YEARS ON CAR SINCE IT WAS BOUGHT NEW IN 2012. CAR WILL START SHUDDERING AND HAVE TROUBLE SHIFTING WHEN TRYING TO GET UP TO SPEED, HAPPENS WHEN CAR IS IN MOTION. FORD ONLY HAS REPLACED WITH SAME PARTS HAS NOT FIXED PROBLEM AS CAR IS ON FOURTH CLUTCH, AND I EXPECT SHUDDERING TO START HAPPENING AGAIN NEXT YEAR, WHEN THE TWO YEARS WITH CURRENT CLUTCH IS UP. WILL NOTICE IT HAPPENING ONCE OR TWICE AND THEN IT BECOMES MORE FREQUENT. THEN YOU HAVE TO DEAL WITH THE DEALER HAVING THE PARTS IN STOCK AND BEING WITHOUT A CAR FOR TWO DAYS WHILE IT IS GETTING REPAIRED. FIRST CLUTCH REPLACED IN JUNE 2014, HAS BEEN EVERY OTHER JUNE SINCE THEN.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THE FRONT PASSENGER'S SIDE DOOR WOULD NOT LATCH. THE CONTACT STATED THAT HAD RECURRED ONE OTHER TIME. THE VEHICLE HAD BEEN TAKEN TO DEALER HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 14600.

THE LATCH ON THE DOOR BECAME LOOSE AND OPENED. DOOR LATCH WAS ON THE PASSENGER REAR. TOOK IT TO DEALERSHIP AND WAS FIXED. TODAY ON DECEMBER 9, 2014 THE PASSENGER FRONT DOOR LATCH STOPPED WORKING AND NO LONGER CLOSES SHUT. THIS TIME IT HAPPENED WHILE THE CAR WAS STOPPED. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE PARKED, THE REAR PASSENGER SIDE DOOR WOULD NOT LATCH. AS A RESULT OF THE DOOR NOT LATCHING, ALL THE INTERIOR LIGHTING ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NINE MONTHS LATER, THE FRONT PASSENGER SIDE LATCH FAILED CAUSING THE DOOR TO OPEN WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 40 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

I WAS DRIVING MY VEHICLE AT APPX. 15 MPH WHEN THE FRONT PASSENGER DOOR OPENED ON ITS OWN. I PULLED OVER AND TRIED TO CLOSE THE DOOR; THE DOOR FAILED TO LATCH OR CLOSE AGAIN. I HAD TO KEEP IT CLOSED WITH A BUNGEE CORD AND DRIVE TO THE DEALERSHIP. I PAID $450 FOR THE REPAIR. I AM POSTING THIS NOW, AFTER DOING SOME RESEARCH; BECAUSE THE SAME THING THE HAPPENED THE MY REAR PASSENGER DOOR. NOW I WILL HAVE TO BUNGEE THAT CLOSED AND DRIVE, ONCE AGAIN, TO THE DEALERSHIP TO PAY ANOTHER $450 FOR SOMETHING THAT SHOULD BE RECALLED. PLEASE RECALL ASAP. *TR

I HAVE BOUGHT MY CAR IN 2014 JANUARY FOR A GOOD MILEAGE AND STYLISH LOOK.THE VEHICLE PERFORM WELL FOR COUPLE MONTHS. LATER, I HAVE BROUGHT MY CAR TO THE FORD SERVICE IN 2014 JULY WITH A COMPLAIN OF TRANSMISSION AND SAFETY. SINCE THEN I HAVE BEEN IN AND OUT OF THE DEALERSHIP WITH AUTOMATIC TRANSMISSION PROBLEMS. MY FIESTA NOW HAS 43K MILES AND HAS BEEN TO THE DEALER 2 TIMES FOR TRANSMISSION WORK IF I WOULD HAVE TIME I WOULD DEFINITELY BRING MY CAR TO THE SERVICE MORE. IT IS VERY UNSAFE. THE LAST TWO VISITS HAVE RESULTED IN MAJOR REPAIRS IN AN ATTEMPT TO FIX THE PROBLEM AND STILL THE PROBLEM PERSISTS. THE TRANSMISSION SHUDDERS, HESITATES, AND LURCHES IN STOP AND GO TRAFFIC OR WHEN SLOWING THEN STARTING UP AGAIN SUCH AS AT A STOP LIGHT OR STOP SIGN.AGAIN IT IS VERY UNSAFE TO DRIVE THIS CAR I AM GOING TO CLAIM A LAWSUIT AGAINST THEM. *TR

WHILE DRIVING AND TAKING A LEFT TURN, REAR PASSENGER DOOR SWUNG OPEN; LOCKING/LATCH MECHANISM FAILED. HAVE BEEN ABLE TO SECURE DOOR SINCE, WILL NOT STAY CLOSED. *TR

CAR SHAKES AND IT FEELS LIKE THE TIRES SKIP. IT HAPPENS MOSTLY WHEN THE CAR IS WARM AND I'M GOING AROUND A CORNER. HAS BEEN TO THE DEALER SEVERAL TIMES FOR THE SAME THING.THEY REPLACED THE CLUTCH AND DID OTHER THINGS BUT IT KEEPS HAPPENING. IT IS CURRENTLY AT THE DEALERS (ROCHESTER INDIANA FORD)AGAIN FOR THE SAME PROBLEM. THIS LAST TIME I WAS DRIVING ON ICE AND THE CAR STARTED SHAKING.I LOST CONTROL AND WENT UP A CURB. I POPPED THE TIRE. I COULD HAVE KILLED SOMEONE IF THEY WERE STANDING THERE.IT WAS VERY SCARY AND I'M AFRAID TO DRIVE THIS CAR AGAIN KNOWING IT'S NOT SAFE. *TR

I BOUGHT MY 2012 FORD FIESTA DURING MAY 2014 WITH 23,279 MILES ON IT. IT HAS GIVEN ME NOTHING BUT PROBLEMS EVER SINCE I BOUGHT IT. PROBLEMS I HAVE EXPERIENCED ARE: INTERMITTENT SHUDDERING WHEN TAKING OFF, LOSS OF POWER WHEN ACCELERATING, JERKING AND HESITATION WHEN ACCELERATING AND ELECTRICAL ISSUES AFFECTING THE RADIO. I HAVE NEARLY GOTTEN INTO MULTIPLE ACCIDENTS DUE TO THE LOSS AND HESITATION DURING ACCELERATION, ESPECIALLY WHEN PASSING CARS ON HIGHWAYS AND PULLING OUT INTO INTERSECTIONS. I HAVE BROUGHT IT BACK MULTIPLE TIMES TO BE FIXED AND THE ONLY THING THAT HAS BEEN FIXED IS THE INTERMITTENT SHUDDERING DUE TO A NEW CLUTCH THEY PUT IN. I AM STILL EXPERIENCING LOSS OF POWER WHEN ACCELERATING, ALONG WITH JERKING AND HESITATION WHEN ACCELERATING AND ELECTRICAL ISSUES AFFECTING THE RADIO. I DONT KNOW WHAT TO DO AS I KEEP BRINGING THE CAR BACK WITHOUT GETTING IT RETURNED FIXED. I DO NOT FEEL SAFE IN THIS CAR, AS I FEAR FOR MY LIFE ALONG WITH THE LIVES OF OTHERS ON THE ROAD. HOWEVER IT IS THE ONLY CAR I HAVE.

THE CAR MAKES GRINDING NOISES FROM TRANSMISSION AND WHEN PULLING OUT OF A PARKING LOT THE CAR STALLS I ALMOST GET HIT BY ANOTHER CAR. WHEN IN STOP AND GO TRAFFIC THE AT LUNGES FORWARD ALMOST HITTING ANOTHER CAR. AS OF TODAY CAR HAS BEEN IN SHOP 3 TIMES ON THIRD TIME THEY FIXED THE CLUTCH IT DID FINE FOR A FEW MONTHS NOW ITS DOING IT AGAIN AND THEY ARE CLAIMING ITS NORMAL. I'M AFRAID FOR MY SAFETY. *TR

TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE IN PARK, THE LATCH INSIDE OF THE REAR PASSENGER DOOR FRACTURED. AS A RESULT, THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, TEN MONTHS LATER, THE FRONT PASSENGER SIDE LATCH INSIDE OF THE VEHICLE FRACTURED. THE VEHICLE WAS TAKEN TO MULTIPLE MECHANICS AND A DEALER WHO ALL DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

I WAS DRIVING AND MUY SMALL SOON OPEN THE DOOR... *TR

TRANSMISSION HAD PROBLEMS, GEARS GRINDING, CAR SHAKING WHEN ACCELERATING, SHIFTING UP AND DOWN WHEN DRIVING AT A CONSTANT SPEED. *TR

EXCESSIVE SHUTTERING AT ACCELERATION, ON UP SHIFTS, AND WHEN MAKING TURNS. SHUTTERS ON TAKE OFF AND WHEN SHIFTING INTO GEARS. FEELS LIKE IT IS GOING TO STALL

EXCESSIVE SHUTTER AT ACCELERATION, UP SHIFT AND WHEN MAKING TURNS; TRANSMISSION PULLS WHEN SHIFTING INTO GEARS

TRANSMISSION LURCHES, BOGS DOWN AND HESITATES WHEN TRYING TO TAKE OFF. FORD SAID THE CLUTCH PACKAGE WENT BAD AND IT COST $1,724 TO REPLACE THE CLUTCH. LESS THEN 65K ON A 2012 AND THE TRANSMISSION GOES OUT. THIS CAR BELONGS TO A 16 YEAR OLD. THIS IS A MASSIVE SAFETY ISSUE. *TR

I HAD BOUGHT THE CAR ON MARCH 10 2014, SINCE THEN 2 DIFFERENT DOORS HAD OPENED UP WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY IN THE CAR ONE OPENING ON MY WIFE (FRONT SEAT) AND THE OTHER MY 9 YEAR OLD DAUGHTER(BACK SEAT). THE THIRD INCIDENT HAPPENED AS MY SAME 9 YEAR OLD SHUT THE DOOR IT SWUNG BACK HITTING HER IN THE FACE BRINGING THE TOTAL TO 3 SEPARATE INCIDENTS. THESE DOORS SHOULDN'T HAVE A PROBLEM AS THIS CAR IS RARELY USED FOR FAMILY OUTING BUT ONLY FOR MY WIFE TO GO TO AND FROM WORK. *TR

THE PROBLEM IS WHEN I WAS ON A HILL AND TOOK MY FOOT OFF OF THE BRAKE THE CAR WOULD ROLL BACKWARD. I ALMOST HIT THE CAR BEHIND ME SEVERAL TIMES ESPECIALLY WHEN TRYING TO ACCELERATE FROM A HILL. THEN I WOULD PRESS ON THE GAS AND THE CAR WOULD MOVE JUST ENOUGH TO GET ME INTO THE MIDDLE OF THE INTERSECTION (SLOWLY) AND BEGIN TO SHAKE, JAR AND SHUTTER, ALMOST FEELING LIKE IT WAS GOING TO STALL OUT. I WOULD CONTINUE PRESSING THE GAS AND NOTHING WOULD HAPPEN. FINALLY IT WOULD ACCELERATE RAPIDLY LURCHING FORWARD. MY CAR BEGAN HAVING THIS PROBLEM BACK IN DECEMBER OF 2013. I KNEW THIS WAS A NEW TRANSMISSION MODEL IN THE CAR, BUT DIDN'T FEEL LIKE THIS WAS A NORMAL THING. I WAS TOLD THE PROBLEMS WERE "NORMAL". THE PROBLEMS PROGRESSIVELY GOT WORSE. FAST FORWARD TO MARCH 2014 I TOOK MY CAR INTO THE DEALERSHIP. I DID SOME RESEARCH AND FOUND OUT THAT OTHER PEOPLE WITH 2012 FIESTA AND FOCUS WERE HAVING THE SAME PROBLEMS. AFTER WAITING FOR THE CLUTCH FOR ALMOST A MONTH, BECAUSE IT WAS ON BACK ORDER, MY CAR HAD A NEW CLUTCH. I THOUGHT THIS WOULD FIX THE PROBLEM AND IT DID FOR A LITTLE WHILE, AND THEN IT BEGAN AGAIN. MY CAR IS STILL HAVING PROBLEMS AFTER HAVING THE CLUTCH REPLACED AND IT IS JUST GETTING WORSE. THE CAR IS STILL SHUTTERING WHEN APPLYING THE GAS. WHEN APPLYING THE GAS SOMETIMES NOTHING HAPPENS. THEN IT LURCHES FORWARD. IT IS HARD TO DETERMINE HOW MUCH GAS TO APPLY BECAUSE SOMETIMES NOTHING HAPPENS THEN IT'S LIKE IT ALL OF A SUDDEN SHIFTS GEARS AND AT THAT POINT IT LURCHES FORWARD. I HAVE BARELY AVOIDED SEVERAL ACCIDENTS WHERE I HAVE ALMOST BEEN T-BONED BECAUSE THE CAR ALMOST STALLS IN THE MIDDLE OF AN INTERSECTION. I HAVE ALSO ALMOST REAR-ENDED PEOPLE BECAUSE THE CAR LURCHES FORWARD WHEN IN STOP AND GO TRAFFIC. MY CAR OVERALL DOES NOT FEEL SAFE. NOW FORD IS SAYING THAT THE SHUTTER DOESN'T READ AT A HIGH ENOUGH RPM FOR THEM TO REPLACE THE CLUTCH. PLEASE HELP! *TR

REAR PASSENGER DOOR LATCH FAILED APPROXIMATELY A YEAR AGO. FRONT PASSENGER DOOR LATCH FAILED 4/3/15. *TR

VEHICLE SHUTTERS, GRINDS, RATTLES, AND JUMPS WHEN VEHICLE REACHES 20 MPH OR HIGHER. I HAVE BROUGHT IT TO THE DEALER SEVERAL TIMES...THEY CLAIM ITS "NORMAL". IT IS THE TRANSMISSION WHICH IS CAUSING ALL THE PROBLEMS. FORD HAS VERIFIED IT BUT BASICALLY TOLD ME TO "TURN UP THE RADIO AND IGNORE IT". THE GRINDING IS LOUD AND SOMETIMES WHEN ATTEMPTING TO ACCELERATE THE VEHICLE WILL HESITATE THEN THE RPMS WILL JUMP VERY HIGH ALMOST TO 6000 BEFORE THE VEHICLE SPEED INCREASES. THIS CAR IS A DEATH MACHINE ON THE HIGHWAY. I AM SCARED THAT IT WILL CAUSE AN ACCIDENT BECAUSE I AM NOT ABLE TO ACCELERATE WITHOUT ISSUES OR WITHOUT THE TRANSMISSION JUMPING AROUND ALL OVER THE PLACE. THIS VEHICLE NEEDS TO BE RECALLED BEFORE PEOPLE DIE. *TR

I BOUGHT A CERTIFIED PRE-OWNED 2012 FIESTA IN LATE FEBRUARY 2014. I HAD SERIOUS ISSUES OVER THE NEXT COUPLE OF WEEKS: LURCHED WHEN ACCELERATING, SO SEVERELY THOUGHT IT WOULD HIT CARS IN FRONT; NOT SHIFTING RIGHT BETWEEN THE LOWER GEARS, AT TIMES ALMOST STALLING; ALMOST IN ACCIDENT WHEN CAR WOULDN'T PICK UP SPEED OR GO INTO GEAR IT SEEMED; NOT PICKING UP OR GOING INTO GEAR; VERY LITTLE PULL UP HILLS FROM A STANDSTILL OR LOST A GREAT AMOUNT OF MOMENTUM MID-HILL (ALMOST REAR-ENDED AS A RESULT); REVS HARD FROM NOWHERE; AIRY, GRINDING, SCRAPING SOUND. SPOKE TO FORD CUSTOMER RELATIONSHIP CENTER NUMEROUS TIMES. THEY CLAIMED THE SIX-SPEED TRANSMISSION PROVIDES "AN UNUSUAL DRIVING EXPERIENCE." I EXPLAINED I DIDN'T FEEL SAFE DRIVING IT. I REQUESTED AN ADDRESS FOR SENDING A COMPLAINT LETTER AND THE WOMAN SEEMED TO DISCOURAGE THAT, STATING THAT THE DOCUMENTATION FROM MY PHONE CALL WOULD BE SENT UP THE CHAIN OF COMMAND IN FORD AND TO THE HIGHWAY SAFETY ADMINISTRATION. THE TRANSMISSION WAS REMOVED, THE CLUTCH REPLACED, AND BOTH INPUT SHAFT SEALS REPLACED IN MARCH. THE PROBLEMS BEGAN AGAIN. NOW I'M DEALING WITH THE SAME ISSUES. I'M VERY CONCERNED, ESPECIALLY WHEN I LOOK AT MY OWN EXPERIENCES WITH THE CAR COUPLED WITH THE COMMENTS I HAVE READ HERE.

TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED AND SHUTTERED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,750.