NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2012 Ford Fiesta. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I PURCHASED A 2012 FORD FIESTA AUTOMATIC LITERALLY 3 DAYS AGO. AFTER ONLY 3 SHORT DAYS OF DRIVING IT, IT SAYS "TRANSMISSION SERVICE NOW", AND ALSO HAS SHUTTERING IN ACCELERATION AND DELAY IN ACCELERATION. IT FRIGHTENS ME OFTEN WHEN I AM PULLING OUT, TURNING OR AT A STOP AND GO. WHEN TRYING TO ACCELERATE IT WILL SHUTTER THEN RECEIVE A HUGE BURST OF SPEED. WHICH WILL THEN CAUSE ME TO SWERVE ALMOST LOSING CONTROL OR WILL CAUSE ME TO ALMOST REAR END THE VEHICLE AHEAD OF ME.
THE VEHICLE HAS BEEN IN THE SHOP 4 X SINCE PURCHASE FOR EITHER THE CLUTCH OR TRANSMISSION, IT HAS BEEN IN REPAIR MORE THAN IN MY DRIVEWAY AND I AM GETTING NOWHERE WITH FORD OR THE REPAIR CENTER. THIS CAR HAS STALLED IN TRAFFIC,WON'T START,DRIFTED BACKWARDS. THIS HAPPENS ON CITY AS WELL AS HIGHWAYS. IM IN FEAR OF LOSING MY LIFE IN THIS CAR OR HURTING SOMEONE ELSE. I BELIEVE THE DESLER THAT SOLD ME THIS CAR KNEW ABOUT THE DEFECTS.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED AND THE TRANSMISSION FAILED. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS DRIVEN TO THE CONTACT'S HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,700. *TT
I BOUGHT THIS CAR IN MAY OF 2012, THE CAR BEGINS TO SHUDDER AND RATTLE AFTER ONLY A FEW MILES OF DRIVING IT. WHEN YOU GO TO TAKE OFF IN THE VEHICLE IT SHUDDERS AND MAKES A LOUD RATTLING NOISE. IT HAS BEEN IN AND OUT OF THE SHOP MULTIPLE TIMES, THE COMPUTER HAS BEEN RESET, THE CLUTCH REPLACED ALTHOUGH THE IT'S AN AUTOMATIC TRANSMISSION AND WAS TOLD IT NEEDED TO ADAPT TO MY DRIVING. AFTER 4 YEARS IT STILL DOES IT AND NO ANSWERS HAVE BEEN GIVEN. THE CAR IS UNSAFE. YOU HAVE TO PUSH DOWN HARD ON THE ACCELERATOR TO GET THE CAR TO GO WITHOUT IT SHUDDERING TO THE POINT OF FEELING LIKE YOU GET WHIPLASH. FORD MOTOR COMPANY HAS EXTENDED THE WARRANTIES ON THESE VEHICLES TO 100,000 MILES, AND PROVIDE NO CHARGE FOR SERVICE. THE TRANSMISSION IS THE PROBLEM AND FORD DOES NOT WANT TO FIX IT.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED LOSS OF POWER AND VIBRATED ABNORMALLY. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE AND SOFTWARE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER SERVICE BULLETIN NUMBER: TSB-15B22 (ELECTRICAL SYSTEM, POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
CLUTCH/TRANSMISSION SHUTTER ISSUES. VEHICLE LUNGING AND FAILING TO ACCELERATE FROM 1ST TO 2ND GEAR AND FROM A COMPLETE STOP. CLUTCH ENCASED IN A UNVENTED B ELL HOUSING AND SUBJECT OT OVER HEATING RESULTING IN BUCKING. HAVE BEEN IN NEAR ACCIDENTS FROM NOT ACCELERATING ON HIGHWAY AND SURFACE STREETS. VERY DANGEROUS AND UNSAFE SITUATION TO BE PLACED IN. HAVE TAKEN CAR IN 5 TIMES AND HAD MODULE REPLACED AND PROBLEM STILL EXISTS. UPSHIFT BOGS DOWN AND VEHICLE FEELS LIKE IT IS GOING TO STALL. THIS HAS BEEN AN ONGOING PROBLEM SINCE PURCHASE OF CAR IN APRIL 2014
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE TRANSMISSION MALFUNCTION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN FORD OF VENTURA, CA WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CONTACT NHTSA TO FILE A COMPLAINT AND HAVE HER VIN INCLUDED IN THE RECALL. THE VIN AND FAILURE MILAGE WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED, BUT RESTARTED IMMEDIATELY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED. THE CLUTCH WAS REPLACED. THE CONTACT STATED THAT THE VEHICLE HAD AN AUTOMATIC TRANSMISSION. THE FAILURE RECURRED TWICE AND THE CLUTCH WAS REPLACED AGAIN. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 36,000.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MANY FORD FIESTA AND FORD FOCUS DRIVERS ARE EXPERIENCING ISSUES WITH TRANSMISSIONS. FORD CLAIMS THIS IS A PROBLEM WITH THE 'TRANSMISSION CONTROL MODULE (TCM)' AND IS TELLING ITS VARIOUS DEALERS AND SERVICE REPRESENTATIVES TO TELL CUSTOMERS IT'S 'NORMAL' FOR LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING. I RECEIVED A "SOFTWARE UPDATE PROGRAM 15B22" NOTICE FROM FORD IN AUGUST 2015 AND I FIRST TOOK MY FIESTA TO THE FORD DEALERSHIP ON SEPT. 22, 2015. I WAS TOLD MY VEHICLE DID NOT REGISTER AS 'SEVERE' AND THEY DID NOT REPLACE THE TCM. ON JAN. 19, 2016, MY CAR WOULD NOT START. FINALLY AFTER SEVERAL TRIES, THE CAR STARTED, AND A "TRANSMISSION MALFUNCTION SERVICE NOW" NOTICE APPEARED. AS I BEGAN TO DRIVE IT, I NOTICED IT SOUNDED LIKE IT WOULDN'T CHANGE GEARS (NEARING EXPLOSION SOUND) AND I HAD A HARD TIME STOPPING AT A LIGHT. IT WAS TAKEN TO THE SAME DEALERSHIP WHERE I WAS TOLD THE TCM HAD FAILED AND THEY REPLACED IT. ON FEB. 14, 2016, MY CAR WOULDN'T START AGAIN AND I THOUGHT IT WAS THE BATTERY THIS TIME. TOOK IT TO A CAR PARTS STORE AND IT WAS. BUT WHEN THE BATTERY WAS REPLACED, IT WOULDN'T START AGAIN. AFTER ANOTHER TRY IT STARTED ONLY TO FLASH THE "TRANSMISSION MALFUNCTION SERVICE NOW" MESSAGE REAPPEARED. ONCE AGAIN WHEN I TRIED TO DRIVE IT, I NEARLY RAN OUT INTO THE PATH OF AN ONCOMING TRACTOR TRAILER. IN LESS THAN A MONTH, THE TCM ON MY 2012 FORD FIESTA (LESS THAN 5 YEARS OLD) HAS SUPPOSEDLY FAILED, CAUSING MY VEHICLE TO LOSE TRANSMISSION ENGAGEMENT. TWICE NOW MY VEHICLE HAD A HARD TIME CATCHING THE BRAKE WHEN THIS HAS HAPPENED AND MY FIESTA NEARLY RAN OUT INTO THE PATH OF AN ONCOMING TRACTOR TRAILER IN THE LATTER INSTANCE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE CORRECTED BY REPLACING ALL TRANSMISSIONS IN THE VEHICLES, NOT JUST THIS SUPPOSED TCM.
APM CONTROL MODULE ATTACHED TO RADIO WAS EXPLAINED TO ME BY BENNIE AT JOHN BLEAKLEY FORD LITHIA SPRINGS GA.. RADIO WAS MAKING A LOUD STATIC NOISE WOULD EVEN MAKE IT WITH THE CAR IGNITION TURNED OFF. EVEN SETTING OVERNIGHT WOULD BE START MAKING THIS LOUD NOISE FOR NO REASON.B ENNIE TOLD ME THIS MODULE CONTROLED SEVER THINGS ON THIS VEHICLE AND COULD POSSIBLY PUT ME ON THE ROAD SIDE. I TRAVEL ALOT. THIS NOISE CAN NOT BE CONTROLED BY THE ON/ OFF OR VOLUME CONTROL. JOHN BLEAKLEY REPLACED SO CALLED MODULE IT STILL DOES THE SAME THING. THEY SAID THAT THE PART THEY PUT ON WAS A BAD PART AND WOULD REORDER ANOTHER ONE. STILL WAITING 3 WEEKS LATER GOING ON 4 FOR PART TO COME IN TO REPLACE. AND OF COURSE I HAVE ALREADY PAID MY 500.00 PLUS DOLLARS FOR REPAIR. CAN YOU HELP ME OR ADVISE ME WHY ITS TAKING SO LONG? I FEEL AS THOUGH I HAVE BEEN SCAMED.
WHEN CAR IS STOPPED OR DRIVING THE TRANSMISSION FEELS LIKE IT IS GOING TO SLOP. FEELS LIKE IT IS GOING TO STALL. WENT T DEALERSHIP AND THEY SAID THIS IS NORMAL. THIS IS NOT NORMAL. JERKS AND FEELS LIKE CHOCKING WHEN DRIVING OR STOPPED. WHEN ACCELERATING JERKS AND FEELS LIKE THE TRANSMISSION SLIPS AND ISN'T SHIFTING. WENT TO DEALERSHIP SEVERAL TIMES AND THEY WILL NOT LOOK INTO THIS. LOOKED ONLINE AND NOTICED SEVERAL FORUMS AND OTHER PEOPLE HAVING THE SAME TROUBLES WITH THE CAR. NEEDS TO BE CORRECTED AS IT IS A SAFETY ISSUE. EXPRESSED. CONCERN WITH DEALERSHIP THAT IT WAS HAVING TROUBLES THAT IT WAS EITHER THE TRANSMISSION BUT LOOKED AT ME. LIKE I DID T KNOW WHAT I WAS TALKING ABOUT BECAUSE I'M A CHICK.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) AND REPAIRED; HOWEVER, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DEALER REPAIRED THE VEHICLE AGAIN, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO INFORMED THE CONTACT THAT THE REPAIR PARTS WERE ON BACK ORDER. THE FAILURE MILEAGE WAS 64,979.
THE TRANSMISSION HAS A HARD TIME SHIFTING, IT JERKS, GRINDS AND SHAKES A LOT. THE DEALER HAS REPLACED THE CLUTCH, TRANSMISSION MODULE, AND THE WHOLE TRANSMISSION TWICE. IT HAPPENS MOSTLY IN TRAFFIC AT LOWER SPEEDS, AND NOT IT IS HAVING PROBLEMS IN HIGHER SPEEDS. I HAVE ALMOST HIT A FEW PEOPLE BECAUSE IT WILL SUDDENLY JERK FORWARD WHEN IT SHIFTS VIOLENTLY. NOTHING FORD OR OTHER MECHANICS HAVE DONE TO FIX IT HAVE HELPED, AND CARMAX JUST LAUGHS AND SENDS ME AWAY WHEN I GO BACK TO THEM. THIS CAR HAS HAD THIS PROBLEM EVERYDAY SINCE I GOT IT.
MY 2012 FORD FIESTA HAS A SERIOUS, ONGOING LIFE-THREATENING ISSUE. THE VEHICLE SHUDDERS WHEN ACCELERATING AND CAUSES ME TO LOSE COMPLETE CONTROL OF THE VEHICLE WHICH HAS NEARLY CAUSED MY ONE-YEAR OLD SON AND I TO BE IN MULTIPLE ACCIDENTS. I HAVE HAD THE TRANSMISSION REPLACED ON THREE DIFFERENT OCCASIONS YET THE PROBLEM CONTINUES TO OCCUR WHICH TELLS ME THERE IS SOMETHING SERIOUSLY WRONG WITH THE PRODUCT AND NO MATTER HOW MANY NEW TRANSMISSIONS THEY INSTALL, THE ISSUE WILL ALWAYS EXIST. ONE TIME THIS PROBLEM OCCURRED WHILE ATTEMPTING TO MERGE ONTO A FREEWAY. I BEGAN MERGING AND ALL THE SUDDEN THE CAR SHUDDERED AND WOULD NOT MOVE FORWARD NO MATTER HOW HARD I PRESSED ON THE GAS. I HAD COMPLETE LOSS OF CONTROL OF THE VEHICLE AS ONCOMING CARS GREW CLOSER AND CLOSER TO HITTING MY SON AND I. IF THE CAR BEHIND ME DID NOT SLAM ON THEIR BRAKES WE WOULD HAVE CAUSED A MAJOR ACCIDENT. ON A SEPARATE OCCASION I WAS ATTEMPTING TO MAKE A LEFT TURN ON A GREEN LIGHT AND THE CAR MOVED FORWARD AND TURNED JUST ENOUGH TO PUT MY SON AND I IN HARMS WAY AND THEN STOPPED AND DID THE SHUDDER THING CAUSING ME TO LOSE CONTROL OF THE VEHICLE NOT ABLE TO MOVE FORWARD. I AM SCARED TO DRIVE IT AND FEEL LIKE I AM PUTTING MYSELF, MY SON AND OTHER VEHICLES AT RISK EVERY TIME I HAVE TO DRIVE.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. WHILE TRAVELING 40 MPH TRAVELING UP A HILL, THE VEHICLE JERKED HEAVILY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 51,225.
TODAY, 1/19/2016 IS MY 6TH VISIT TO FORD DEALER SERVICE SINCE 2014 AUGUST. MY CAR HAS BEEN TOWED IN TO SERVICE LOCATION WITH CONDITION OF TRANSMISSION SHUDDERS EXCESSIVELY. I WAS NOT ABLE TO DRIVE THE CAR WITH A IN-OPERATING TRANSMISSION. IT IS VERY SAD, I DO NOT FEEL SAFE TO DRIVE THE VEHICLE NO MORE THAN 15 MILES IF I CAN. TRANSMISSION AND CLUTCH HAS BEEN FIXED FOR 3 TIMES. EVERY TIME I HAVE TALKED TO FORD CUSTOMER REP. THEY ARE TELLING ME I SHOULD BE OKAY BECAUSE THEY EXTEND MY TRANSMISSION COVERAGE TO 100.000 MILES. SHOULD I TOSS MY CAR AFTER 100.000 ? I DEFINITELY DO NOT FEEL I CAN MAKE IT TO 100.000 WITHOUT AN INJURY!!! WILL COMPANY WAIT UNTIL SOMEONE GET INJURED FOR A BUYBACK POLICY? WHO IS RESPONSIBLE FOR THE TIME I SPENT ON THE ISSUE?
RECALL--IT MAY BE POSSIBLE FOR THE PAWL SPRING TAB INSIDE ONE OR MORE OF THE SIDE DOOR LATCHES TO BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS, WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY. WE HAD THE RECALL REPAIRS DONE OUR VEHICLE AND WAS CHARGED $22 TOWARD THE RENTAL OF CAR BECAUSE REPAIRS COULD NOT BE DONE IN HALF A DAY. THE RECALL REPAIRS WERE TO BE DONE WITH NO CHARGE TO US BUT BECAUSE THE DEALERSHIP (DICK SMITH FORD, RAYTOWN, MO) DID NOT COVER ALL RENTAL CHARGES WE HAD TO PAY $22 BECAUSE THEY COULDN'T GET REPAIRS DONE WITHIN ONE DAY.
I GOT MY 2012 FORD FIESTA IN SEPTEMBER AND EVERY TIME I AM AT A COMPLETE STOP(SOMETIMES WHEN IM IN THE MIDDLE OF DRIVING IT WILL DO THIS ALSO), WHEN I PUSH ON THE GAS, YOU CAN GEEL THE TRANNY SLIPPING. FORD TRIED TELLING US IT WAS BECAUSE 2012 FORD FIESTAS HAVE A TRANSMISSION LIKE A STICK SHIFT. EVEN IF IT WAS SUPPOSED TO RUN LIKE A STICK SHIFT, IT SHOULDNT BE SLIPPING AS HARD AS IT DOES. MY CAR FEELS LIKE ITS GOING TO DIE EVERYTIME IT DOES THIS. ITS GETTING WORSE AND WORSE.
I PURCHASED THIS CAR FROM A USED DEALER IN JAN. 2016 NOT KNOWING THAT THERE WAS AN ISSUE WITH THE TRANSMISSION (THEY WON'T EVEN TAKE IT BACK). THIS CAR CUTS OFF IN TRAFFIC IT HAS BEEN IN THE SHOP MORE THAN I HAVE HAD IT AND NOW THE DEALER IS REFUSING TO WORK ON IT. I HAVE ON SEVERAL OCCASIONS TRIED TO TRADE IT BUT BECAUSE OF THE TRANSMISSION ISSUE NO ONE WILL TRADE IT. I HAVE TRIED TO GET FORD TO BUY IT BACK AND THEY WON'T I DO NOT FEEL SAFE DRIVING THIS CAR THEY KNEW THERE WAS/IS AN ISSUE AND THEY ARE REFUSING TO REPAIR. I AM LEFT TO PAY FOR A CAR THAT I CAN DRIVE FOR FEAR OF IT CUTTING OFF IN TRAFFIC AND CAUSING A SERIOUS ACCIDENT AND HURTING OR KILLING ME OR SOMEONE ELSE. FORD COOPERATION IS SENDING ME TO FORD DEALERS THAT WANT TO SELL ME NEW CARS I CAN'T AFFORD I AM DISABLED WITH A LIMITED AMOUNT OF INCOME. PLEASE ANYTHING YOU CAN DO TO HELP ME WILL BE GREATLY APPRECIATED I HAVE THE SERVICE TICKETS FOR EVERY TIME IT HAS BEEN IN FOR REPAIR. THIS IS MY SECOND COMPLAINT TO YOUR ORGANIZATION AND I HAVE NOT RECEIVED A RESPONSE I COMPLAINED WHEN I FIRST GOT THE CAR.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE TRANSMISSION SLIPS, SHUDDERS AND MAKES VERY UNUSUAL NOISES, I'VE HAD THE CLUTCH IN IT REPLACED JUST A FEW MONTHS AGO AND 2 WEEKS AGO IT STARTS THE SAME THING ALL OVER AGAIN ONLY NOW IT'S MAKING A GRINDING NOISE WHEN I START OFF UNTIL I GET OUT OF SECOND GEAR, ON OCCASIONS I COULD BE STOPPED AT A RED LIGHT AND THE CAR WOULD'T EVEN GO, IT'S VERY DIFFICULT DEALING WITH FORD ON THIS MATTER BECAUSE THEY NEED TO KEEP MY CAR AND LEAVE ME WITH NOTHING TO DRIVE, THEY REFUSE A RENTAL CAR. I HAVE TO DRIVE MY CAR MANY MILES WITH MY 7 YEAR OLD SON IN IT AND IT'S NOT SAFE AT ALL.
I PURCHASED A 2012 FORD FIESTA NEW FROM A LOCAL DEALERSHIP IN MARCH 2012. I ALWAYS HAD PROBLEMS WITH SHUDDERING AND WAS TOLD THAT THE CAR WAS JUST GOING TO RUN THAT WAY. IN MARCH OF 2015 MY CAR STARTED STALLING AND SHUDDERING IN LOW GEAR WHILE IN MOTION OR WHEN STOPPED. I TOOK IT TO MY LOCAL DEALERSHIP, WAS TOLD THAT IT WAS A MASS AIRFLOW SENSOR PROBLEM AND IT SHOULD BE CORRECTED. BEFORE MAKING IT HOME IT DID THE SAME DAY AND THEN STARTED SHOWING A TRANSMISSION MALFUNCTION SERVICE NOW MESSAGE. I RETURNED TO THE DEALERSHIP, STILL DRIVEABLE JUST WITH AN ERROR MESSAGE. 30 DAYS LATER I CALLED TO CHECK ON MY CAR AND WAS TOLD IT WAS NOT DRIVE-ABLE, THE SPEEDOMETER WAS NOT WORKING, ALL THE CHECK ENGINE LIGHTS WERE ON AND THEY COULD NOT DRIVE IT OFF THE LOT. AFTER FIGHTING TO GET MY CAR FIXED BACK TO ITS ORIGINAL STATE, I PAID MORE MONEY FOR A ABS MODULE THAT THEY STATED WAS WRONG AS WELL AS THE TRANSMISSION CONTROL MODULE. WENT TO PICK UP THE VEHICLE IN SEPTEMBER, CAR WOULD NOT CRANK AND HAD TO BE JUMPED TO LEAVE THE DEALERSHIP. WAS TOLD MY BATTERY WAS DEAD. AFTER DRIVING THE CAR SINCE SEPTEMBER WITH CONTINUED SHUDDERING, I AWOKE THIS MORNING DECEMBER 9, 2015 TO ANOTHER TRANSMISSION MALFUNCTION SERVICE NOW LIGHT AND POOR DRIVING ABILITY. NOT SURE IF TAKING IT TO THE DEALERSHIP IS GOING TO DO ANY GOOD. IF THIS IS A REPEATED PROBLEM, AND THE TRANSMISSION IS GIVING MULTIPLE ISSUES FOR EVERYONE, THIS NEEDS TO BE CORRECTED. THE VALUE OF THE CAR IS NOT EVEN CLOSE TO THE PAY OFF LEFT ON THE VEHICLE, SO I MAY HAVE TO JUST DEAL WITH THE CAR SITTING AND NOT EVEN BEING DRIVE-ABLE.
HAVE HAD MANY INSTANCES OF JERKING AND GRINDING WHILE THE VEHICLE SHIFTED GEARS. HOWEVER NOW VEHICLE STRUGGLES TO ACCELERATE WHEN UNDER LOAD, ENGINE REVS BUT VEHICLE DOES NOT ACCELERATE. THIS OCCURS NOTABLY WHEN GOING FROM 10-20MPH AND TRYING TO ACCELERATE, AS WHEN TRYING TO MERGE ONTO A HIGHWAY FROM A RAMP. OWNED MANUAL CARS THAT REQUIRED CLUTCH REPLACEMENT, SENSATION IS SIMILAR. VEHICLE HAS 26K MILES, HAS HAD TWO CLUTCHES AND THREE COMPUTER UPDATES. TOLD BY DEALERSHIP THAT VEHICLE IS SAFE TO DRIVE WHILE THEY WAIT FOR PARTS, I DISAGREE.
YES DID A LETTER EARLY TO DAY NUMBER 10789799 SO WHAT HAPPEN NEXT GO GET IN CAR TO GO TO MY OTHER FULL TIME JOB CAR COME OUT PARK TRANSMISSION NOT WORKING 2 FIESTA IN LESS THAN A YEAR WITH SAME THING COME ON NOW REALLY. SO I GO TO DEALER OF COURSE OUT WARRANTY BY 15000 THOUSAND MILE REALLY NOTHING CAN BY ABOUT THIS SERVICE DEPT. LOOK AT IN WEEK OR LONGER THAN IF IS TRANSMISSION PARTS ON BACK ORDER REALLY SO I'M LEFT OUT IN THE COLD THIS IS NOT RIGHT YOU THINK I"M MAD YOU [XXX] RIGHT. AGAIN PLEASE HELP MAKE THIS RIGHT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE FORD FIESTA WE HAVE HAS HAD TRANSMISSION ISSUES FOR A WHILE. WE HAVE TAKEN IT IN 4 TIMES, TWICE THEY CLAIMED THEY REPROGRAMMED THE COMPUTER AND REPLACED THE CLUTCH. WE HAVE CONTINUED TO NOTICE THE VEHICLE JERKING OR PULSATING WHEN ACCELERATING AND BRAKING. FORD HAS YET TO RESPOND TO US WITH A RESOLUTION DESPITE MULTIPLE ATTEMPTS TO HAVE THEM ADDRESS THE ISSUE. OUR SAFETY CONCERN IS THAT THE TRANSMISSION WILL EVENTUALLY FAIL AND PUT OUR SAFETY IN JEOPARDY.
THE 2012 FORD FIESTA HAS A KNOWN PROBLEM WITH ITS TRANSMISSION. THE DEALER REPLACED THE TRANSMISSION MODULE BUT THE CAR JERKS, STALLS AND SOMETIMES DIES OUT. TALKING TO THE DEALER TODAY, WE FOUND OUT IT IS A PROBLEM WITH THE CLUTCH. THE DEALER STATED FORD IS AWARE OF THE PROBLEM BUT HAS YET TO PROVIDE A "FIX" FOR IT. HOWEVER, IF THE ENGINE MAINTENANCE LIGHT GOES ON, THEN THE PROBLEM WILL BE ADDRESSED. IN THE MEANTIME, WE ARE SUPPOSED TO DRIVE THIS CAR HOPING THE ENGINE MAINTENANCE LIGHT WILL GO ON, POSSIBLY ENDURING THE POSSIBILITY OF HAVING THE CAR STOP COMPLETELY IN AN UNFORTUNATE SITUATION. TO US, THIS POSES A REAL SAFETY PROBLEM. YOU COULD BE ON THE INTERSTATE TRAVELLING AT A HIGH SPEED AND SUDDENLY HAVE THE CAR GLONK OUT, OR EVEN THE CAR COULD SUDDENLY LOSE ALL POWER IN CITY DRIVING LEADING TO AN UNFORTUNATE ACCIDENT. THIS PROBLEM IS SUPPOSED TO BE COVERED UNDER FORD'S TEN YEAR EXTENDED WARRANTY ON THE TRANSMISSION, BUT FORD DOES NOT WANT TO FIX THE PROBLEM UNTIL, AS IN THEIR WORDS, "YOUR PROBLEM WORSENS." I CANNOT BELIEVE THAT THIS SAFETY ISSUED CAN CONTINUE TO BE IGNORED BY FORD MOTOR COMPANY.
THE REAR DOOR LACTHES OF MY CAR HAVE FAILED, REAR PASS. ABOUT A YEAR AGO AND REAR DRIVER TODAY, 11/8/2015. AFTER OPENING THE DOOR, THE LATCH FAILS TO ENGAGE AND HOLD ON TO THE LITTLE METAL BAR MOUNTED ON THE BODY WHEN CLOSING. TO KEEP THE DOOR SHUT I HAVE TO TAPE IT UNTIL I CAN GET THE LATCH REPLACED. THE CAR WAS STATIONARY.
2012 FORD FIESTA FAILS TO TURN ON AT RANDOM TIMES. LIGHTS FROM THE CONTROL PANEL TO THE HEADLIGHTS CONTINUALLY BLINK AND TURN OFF WHILE DRIVING. THIS EVENING WHILE DRIVING DOWN A BUSY HIGHWAY, I MADE A RIGHT TURN AND THE TRANSMISSION LOCKED UP AND I COULD NOT ACCELERATE OR MOVE THE CAR TO SAFETY UNTIL TURNING THE CAR ON AND OFF AGAIN. ALSO, A FEW DAYS AFTER I BOUGHT THE CAR, THE BACK RIGHT DOOR OPENED WHILE I WAS DRIVING WITH MY 10 YR OLD SON IN THE BACKSEAT. FORD DEALERSHIP FIXED THE DOOR ISSUE BUT THE POWER AND TRANSMISSION ISSUES ARE STILL GOING ON AFTER FORD CHECKED THE CAR AND STATED IT WAS FINE IN MY SERVICE PAPERWORK. THE CAR IS CLEARLY NOT FINE.
EARLY NOV. WHILE THE CAR WAS PARKED, AND WHILE ENTERING THE FRONT RIGHT PASSENGER DOOR THE LATCH STUCK SO THE DOOR WOULD NOT CLOSE. THIS IS THE THIRD TIME THIS HAS HAPPENED. ALL WERE ON DIFFERENT DOORS. THE PREVIOUS TWO TIMES WERE THE DOORS ON THE DRIVERS SIDE. WE IMMEDIATELY TOOK THE CAR TO THE GRAND PRAIRIE FORD FOR REPAIRS. THE SERVICE REP TOLD US THAT THEY WOULD ONLY REPAIR ANY DOORS THAT WERE NON-OPERATIONAL. OUR RESPONSE WAS THAT THIS WAS THE THIRD TIME WE HAD TO PUT THE CAR IN THE SHOP FOR THE SAME REPAIR, AND THE RECALL NOTICE SAID THAT ALL FOUR DOORS WOULD BE REPAIRED. WE WERE THEN TOLD THAT THE DEALERSHIP WOULD HAVE TO ORDER PARTS AND IT SHOULD TAKE ABOUT TWO WEEKS. IT IS NOW TWO AND ONE HALF MONTHS LATER. THE CAR IS STILL IN THE SHOP WAITING ON PARTS TO COME IN. SEVERAL TIMES WE HAVE BEEN GIVEN DATES THE PARTS WOULD ARRIVE ONLY TO BE TOLD A NEW DATE WHEN THIS DOES NOT OCCUR.
I'VE ALREADY REPORTED ON THIS SITE BEFORE REGARDING MY 2012 FORD FIESTA WITH CLUTCH FAILURE (IN DECEMBER 2013 AT JUST OVER 32,000 MILES). RECENTLY MY CAR WAS ACTING SLUGGISH AND I MADE AN APPOINTMENT A FEW WEEKS FROM WHEN I CALLED (WHEN AN APPOINTMENT WAS AVAILABLE). THEN ONE MORNING WHILE TRYING TO START MY CAR IT DIED AND REFUSED TO START. I HAD IT TOWED TO FORD, AND IT HAD A TRANSMISSIONAL CONTROL MODULE (TCM) FAILURE WHICH I GUESS CAUSED MY TRANSMISSION TO FAIL/ENGINE NOT TO START. THIS WAS AT 48,000 MILES. THEY FIXED IT AND RETURNED THE CAR TO ME ON 11/7 BUT THE CLUTCH STILL DOESN'T FEEL RIGHT. MY CAR SHUDDERS, SHAKES, AND HAS TROUBLE KICKING INTO GEAR WHICH MAKES IT FEEL DANGEROUS TO DRIVE ESPECIALLY IN CITY TRAFFIC OR IN THE HILLY AREAS OF COLORADO. I JUST HAD THE CLUTCH REPLACED AT JUST OVER 32,000 MILES AND NOW AT 48,000 MILES IT'S GIVING OUT AGAIN!? IT'S CRAZY AND IT WAS JUST AT FORD. I'M ABOUT TO TAKE NEGATIVE EQUITY ON MY CAR AND GET A SAFER CAR FOR MY COMMUTE AND FOR WINTER. I FEEL BAD FOR WHO BUYS IT NEXT BUT I NEED A CAR THAT IS SAFE TO DRIVE. I'VE BEEN HOLDING OUT HOPING FOR NHSTA AND FORD TO DO THE RIGHT THING AND RECALL THE CARS/BUY THEM BACK SINCE FORD STILL DOES NOT HAVE A PERMANENT FIX FOR THESE ISSUES (3-4 YEARS LATER AND THEY STILL MANUFACTURE THE CARS THE SAME WAY SO LATER MODELS HAVE ISSUES TOO!). I'M SHOCKED THAT NOTHING HAS BEEN DONE. AFTER MY LAST SCARE AND FEARING THAT I WON'T BE ABLE TO GET A GOOD TRADE IN VALUE ON MY CAR FOR A NEW ONE IF I WAIT I THINK I'M DONE. MY NEXT CAR DEFINITELY WON'T BE A FORD
I WAS DRIVING MY 2012 FORD FIESTA ON SUNDAY, NOVEMBER 1ST, 2015 WHEN THE REAR PASSENGER DOOR FLEW OPEN!!!! I FEAR FOR MY SAFETY IN THIS VEHICLE!!!! THIS IS YET ANOTHER MANUFACTURE'S DEFECT ON THIS DANGEROUS CAR!!!! WHAT IF I HAD MY PET IN THE CAR??? OR A CHILD??? I CAN NOT BELIEVE YOU HAVE NOT MADE FORD RECALL THIS CAR!!! IN ADDITION TO MY LATEST EPISODE I HAVE ALSO HAD MY TRANSMISSION'S COMPUTER TMC UPDATED 3 TIMES AND THE ENTIRE TRANSMISSION REPLACED!!! AND MY CAR DRIVES WORSE. IT JERKS, ALMOST DIES AT TAKE OFF, SPUTTERS AND HESITATES AND THEN SUDDENLY JOLTS FORWARD!! IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED IN THIS CAR! HOW CAN YOU CONTINUE TO ALLOW FORD CORPORATION TO ABUSE IT'S CONSUMERS IN THIS MANNER! I THOUGHT THIS AGENCY WAS THE GOVERNING AGENT OVER THESE TYPES OF ISSUES! I WILL BE SURE TO DOCUMENT ALL OF MY PROBLEMS WITH THIS CAR IN THE EVENT THAT SOMETHING HORRIBLE SHOULD HAPPEN TO ME WHILE DRIVING THIS CAR! WE AS AMERICAN CONSUMERS NEED YOUR HELP! I CALLED FORD HEADQUARTERS AND SPOKE TO A CUSTOMER RELATIONS AGENT NAMED LE ROY TODAY, NOVEMBER 3RD, 2015 AND WAS TOLD THAT FORD WILL ONLY AUTHORIZE 1 DAY CAR RENTAL TO REPAIR ANY TRANSMISSION PROBLEMS! I KNOW OF NO DEALERSHIP THAT CAN PERFORM THE REPAIRS IN 1 DAY! HOW IN THE WORLD CAN THIS REPAIR BE DONE IN 1 DAY? IT TOOK 3 WEEKS IN NOVEMBER 2014 WHEN THEY REPLACE THE ENTIRE TRANSMISSION. I WAS TOLD I COULD PAY FOR ANY REMAINING DAYS RENTAL IF I WANTED MY CAR REPAIRED! THE TRANSMISSION IS FAULTY, DANGEROUS AND I SHOULD HAVE TO PAY ANY RENTAL DAYS IT TAKES TO REPAIR THIS CAR? THIS IS A MANUFACTURER DEFECT AND SHOULD BE REPAIRED AT NO COST TO ANY CUSTOMERS! I HOPE YOU START TAKING THIS MATTER SERIOUSLY. AS AN AMERICAN I TRY TO BUY ONLY AMERICAN MADE PRODUCTS AND THIS IS HOW A BIG CORPORATION IS ALLOWED TO TREAT IT'S CUSTOMERS IS AN ABSOLUTE DISGRACE!!!!! RECALL THIS CAR..PLEASE BEFORE SOMEONE DIES!!!
FORD FIESTA 2012 TRANSMITION SHAKES EVERYTIME I GO FROM STOP TO FIRST AND SECOND GEAR, IT VIBRATES AND HESITATES HORRIBLE, AND THE DEALERS KEEP SAYING IT IS "NORMAL" EVEN THOUGH I TEST DROVE A NEW FORD FIESTA AND IT DOES NOT HAVE THE SAME ISSUE. I REALLY DO NOT KNOW WHAT TO DO NOW. I WOULD NOT BE ABLE TO SELL IT LIKE THIS, AND IT CAN NOT BE REPAIRED BECAUSE IT IS "NORMAL"!
THIS VEHICLE HAS HAD MULTIPLE TRANSMISSION PROBLEMS SINCE I FIRST PURCHASED IT. IT NOW HAS 42,000 MILES ON IT. AFTER RECALL #15B22 SERVICE WAS PERFORMED ON 9/4/15 THE PROBLEM HAS GOTTEN MUCH WORSE. WHEN YOU ARE AT A STOP AND THEN START TO PULL OUT INTO AN INTERSECTION THE CAR HESITATES TO THE POINT OF ALMOST STOPPING THEN IT LURCHES FORWARD FOLLOWED BY SEVERE SHUTTERING. IT SEEMS TO GET PROGRESSIVELY WORSE THE LONGER THE CAR IS DRIVEN AND GIVEN A CHANCE TO WARM UP. THERE ARE ALSO A WIDE RANGE OF MINOR SHIFTING PROBLEMS AT VARIOUS SPEEDS AND CONDITIONS WITH LOSS OF POWER DURING THOSE TIMES. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP BUT THEY TELL ME THAT IF THEY CANNOT GET THE CAR TO MAKE THE SAME PROBLEM THEY CANNOT FIX IT. AFTER LEAVING THE DEALERSHIP THE CAR STILL HAS THE SAME PROBLEM. I HAVE HAD PROBLEMS OFF AN ON AND HAVE WENT THROUGH SEVERAL FORD UPDATES AND FIXES FOR THIS, BUT NONE SEEM TO HELP. IT IS TO THE POINT NOW THAT I FEEL UNSAFE DRIVING THIS CAR.
ALTHOUGH THE TRANSMISSION WAS UPDATED PER THE RECALL IT PUTTS OR HESITATES/STALLS WITH THE SLIGHTEST INCLINE AND WORSE ON A REAL HILL. I CAN'T PULL OUT INTO TRAFFIC QUICKNOW BECAUSE IT WOULD CAUSE AN ACCIDENT AND IT SHOULDN'T BE THAT WAY. I TOOK IT TO FORD OF ESCONDIDO AND WAS TOLD THAT SOME PUTTING IS NORMAL BUT I KNOW THIS IS NOT RIGHT. IT IS AN ONGOING ISSUE. HAS BEEN SINCE LIKE 3 WEEKS AFTER I BOUGHT IT.
OUR 2012 FIESTA WITH 30K MILES HAS HAD CONSTANT PROBLEMS WITH THE AUTOMATIC TRANSMISSION. IT HAS UNEVEN AND ERRATIC SHIFTS, PRONOUNCED SHUDDERING, GRINDING AND RATTLING. SLOW PROGRESSIVE STARTS FROM A STOP USUALLY RESULT IN SHUDDERING, IT'S ACTUALLY SMOOTHER TO MASH THE ACCELERATOR TO THE FLOOR. PULLING UP OUR STEEP DRIVEWAY AND INTO THE GARAGE IS TRICKY, ALSO RESULTS IN SHUDDERING AND LURCHING. THE BEHAVIOR OF THE TRANSMISSION IS UNPREDICTABLE TO THE POINT THAT I CONSIDER IT TO BE AN UNSAFE DISTRACTION. THE DEALER, AND FORD, HAVE ISSUED SERVICE BULLETINS AND A RECALL OF SORTS. IT HAS BEEN BACK TO THE DEALER THREE TIMES BUT APPARENTLY THE ONLY FIX IS REPROGRAMMING WHICH ISN'T WORKING. FROM CONVERSATIONS WITH THE FORD TECHNICIAN AND FROM WHAT I'VE SEEN ONLINE I GET THE IMPRESSION THAT IT'S COMMON KNOWLEDGE THAT THESE TRANSMISSIONS DON'T WORK AND ARE POTENTIALLY UNSAFE.
TRANSMISSION IS NOT SHIFTING RIGHT. HAD IT TO THE DEALERSHIP ON 3 SEPARATE OCCASIONS. STALLS OUT WHEN SHIFTING, LOSING POWER WHILE ACCELERATING, OFTEN PAUSING BEFORE FINALLY SHIFTING. TRANSMISSION SHIFTS WHEN IT DOESN'T NEED TOO. USUALLY IN MOTION IS WHEN ALL OF THE ABOVE TAKES PLACE. GRINDING NOISE AND SHUDDER. CLEARLY IT IS THE FAULTY TRANSMISSION.
TL* THE CONTACT OWNED A 2012 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 23,000. THE VIN WAS UNAVAILABLE.
MY CAR DOOR OPENED WHILE I WAS DRIVING IN A PARKING LOT. I CANNOT CLOSE OR LOCK THIS DOOR.
I HAVE HAD CONSISTENT PROBLEMS WITH THE DUAL AUTOMATED CLUTCH TRANSMISSION(POWERSHIFT) IN THIS VEHICLE...SOME OF THE SYMPTOMS INCLUDE SHUDDERING, HESITATION, GEAR CLANGING, GRINDING, AND BUCKING OF THE VEHICLE (WHICH I BELIEVE ARE DIRECTLY RELATED THE CAR'S TRANSMISSION). THESE SYMPTOMS HAVE AT TIMES DANGEROUSLY IMPACTED MY ABILITY TO CONTROL THE VEHICLE DURING NORMAL DRIVING CONDITIONS. I HAVE MADE SEVERAL ATTEMPTS WITH THE DEALERSHIP AND CAR MANUFACTURER TO GET THESE ISSUES RESOLVED, AND THEIR ATTEMPTS HAVE BEEN DISAPPOINTING AND INEFFECTIVE THUS FAR. I AM CURRENTLY INVOLVED IN THE THIRD ATTEMPT TO GET THESE ISSUES RESOLVED WITH THE DEALERSHIP...THIS IS ALSO THE SECOND ATTEMPT OF THE DEALERSHIP TO CORRECT THE PROBLEMS BY REPLACING SEVERAL FAILING COMPONENTS IN TRANSMISSION. I DON'T FEEL CONFIDENT THAT THESE ISSUES CAN BE RESOLVED. I FEEL UNSAFE DRIVING THIS VEHICLE. THE ABOVE MENTIONED SYMPTOMS OCCUR INTERMITTENTLY WHILE THE CAR IS IN MOTION AND IN STOP AND GO TRAFFIC.
TL* THE CONTACT OWNS A 2012 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE CLUTCH SHIFTER FAILED TO SHIFT IN OR OUT OF ANY GEAR. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
I BOUGHT THE CAR LESS THAN 5 MONTHS AGO AND HAVE DRIVEN IT 2,580 MILES. THE TRANSMISSION AND CLUTCH ARE DEFECTIVE. IT HAS BEEN TO THE SHOP 3 TIMES, THEY HAVE ALREADY REPROGRAMMED IT, REPLACED THE CLUTCH AND NOW THEY ARE REPLACING THE TRANSMISSION CONTROL MODULE. THE CAR HAS NOT SHIFTED RIGHT FROM THE DAY I BOUGHT IT. IT FEELS LIKE IT IS GOING TO "STALL" WHEN I'M IN REVERSE (IN MOTION), OR WHEN GOING FROM STOP TO GO. I HAVE BEEN BRAKING ON NUMEROUS OCCASIONS, WHEN IT DECIDED TO UPSHIFT, LURCHING THE VEHICLE FORWARD, ONCE INTO A CROSSWALK, ONCE VERY CLOSE TO ANOTHER VEHICLE. THIS IS VERY DANGEROUS. IT NEVER DRIVES THE SAME WAY TWICE. WHEN ENTERING TRAFFIC, IT DOESN'T ALWAYS WANT TO SHIFT PROPERLY, AND HAS LACK OF ACCELERATION OR A DELAY. IT SHAKES, HARD SOMETIMES (IN MOTION AND STATIONARY), IT FEELS LIKE YOU ARE IN A MASSAGE CHAIR. IT MAKES A WEIRD CLICKING NOISE, AT TIMES (IN MOTION.) OTHER TIMES A WEIRD GRINDING NOISE. TODAY IT WOULDN'T GET OUT OF 1ST GEAR (IN MOTION) AND HAD TO BE TOWED BACK TO THE DEALER. I HAD TO CALL OUT OF WORK AND I AM CONCERNED FOR MY SAFETY. CAR BOUGHT 7/72015 - PROBLEMS HAVE BEEN GOING ON UNTIL TODAY - 12/7/2015
THE TRANSMISSION OF THE VEHICLE IS SLUGGISH GOING INTO HIGHER GEARS, ALSO HAS A SHUTTER IN LOWER GEARS AND FEELS LIKE IT MAY STALL GOING UP HILLS ALSO SOMETIME IT JUMPS FORWARD WHEN YOU LIGHTLY TOUCH THE GAS. THIS IS A DEFINATE SAFETY PROBLEM AS YOU CANNOT CONTROL YOUR VEHICLE. WE HAVE JUST BOUGHT THIS VEHICLE AND ARE VERY UNHAPPY WITH THE PERFORMANCE.
PURCHASED USED WITH LOW MILEAGE. RECENTLY HAD DEFECTIVE CLUTCH PLATES REPLACED PER FORD RECALL TO SOLVE SHUDDER PROBLEMS. DEALER ALSO PER RECALL APPLIED A SOFTWARE UPDATE TO THE TRANSMISSION. NOW THE CAR WILL LOOSE POWER TO THE TRANSMISSION WITHOUT WARNING. CHECK ENGINE LIGHT CAME ON - MULTIPLE ATTEMPTS TO START CAR. BACK TO DEALER TWO MORE TIMES FOR SOFTWARE UPDATE. STILL LOOSING POWER (OUT OF GEAR, NO POWER) TO MOVE CAR FORWARD. VERY SCARY. TAKING CAR BACK AGAIN FOR POSSIBLE TCM REPLACEMENT. ALL OF THIS OCCURRING OVER A THREE MONTH PERIOD. FEEL VERY UNSAFE WITH THIS CAR - WITHOUT IT I AM UNABLE TO CONDUCT MY WORK WITH MY CLIENTS. PLEASE HELP AS I CAN'T AFFORD TO KEEP GOING BACK TO THE DEALER TO TRY TO RESOLVE.
CLOSED THE REAR PASSENGER DOOR AND IT WOULDN'T SHUT AT ALL. THERE IS NO WAY TO SECURE THE VEHICLE. CAN'T BE DROVE BECAUSE IT WON'T STAY SHUT. PRESENTLY AT VALLEY FORD AND FORD SAID WE NEED TO WAIT FOR A LETTER WHEN PARTS ARE AVAILABLE. PRESENTLY HAVING TO PAY OUT OF OUR POCKET $48.00 A DAY FOR A RENTAL BECAUSE OUR SON IS AT COLLEGE IN PORTSMOUTH AND NEEDS HIS CAR. FORD HASN'T GIVEN US A DATE OF WHEN PARTS WILL BE AVAILABLE TO REPAIR VEHICLE. THEY SAID THEY MIGHT BE ABLE TO REIMBURSE US.
YES TRANSMISSION SKIPPING ON TAKE OFF HAS UNDER 100000MILE HAD A 2011 DID SAME THING BUT THAT LOCK UP SO DEALER LET ME TRADE IT IN I DON'T WANT SAME THING TO HAPPEN SOMETHING HAS TO BE DONE FORD NEED TO FIX. IDON'T SEE WHY ITS IS NOT A RECALL I HEAR SAME THING FROM PEOPLE WHO OWN OTHER FORD LIKE MY .I DEALER THEY SAID NOTHING CAN BE DONE I SAY [XXX]! SO PLEASE HELP!!!!!!!!!!!!. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY DOOR WILL NOT SHUT AND IS CURRENTLY DUCT TAPED SHUT. I DON'T FEEL SAFE DRIVING MY CAR BECAUSE FORD SAYS THAT MY DOORS MAY OPEN WHILE YOU ARE DRIVING. THERE IS A NOTICE OF A RECALL OUT BUT, I CAN'T GET MY DOOR FIXED BECAUSE FORD DOESN'T HAVE THE PARTS. HOWEVER, I WAS STILL NEVER OFFERED A RENTAL OR ANY OTHER FORM OF HELP ON THIS MATTER FROM FORD. I SPOKE TO THEM ON THE PHONE AND EMAILED THEM AND MY CAR IS AT THEIR SERVICE CENTER RIGHT NOW AND I HAVE NOT BEEN OFFERED A SOLUTION. ALSO, I HAVE ISSUES WITH MY TRANSMISSION. I DRIVE A MANUAL AND WHEN I GO TO BACK OUT OF A PARKING SPOT, ETC. IT WILL OFTEN GRIND. I HAVE TO TRY SEVERAL TIMES TO GET IT INTO EITHER FIRST GEAR AND REVERSE. LAST OCTOBER (2014), THERE WAS A SERVICE BULLETIN SO FORD REBUILT MY TRANSMISSION. THIS DID NOT RESOLVE THE ISSUES THOUGH SO IN MAY OF 2015 I FINALLY EMAILED FORD BUT I NEVER GOT A RESPONSE. NOW, WITH MY DOOR NOT SHUTTING I THOUGHT IT WAS THE PERFECT TIME TO TAKE CARE OF ALL OF THESE ISSUES. MY CAR IS AT THE SERVICE CENTER NOW, BUT FORD HAS SAID THEY DON'T SEE AN ISSUE WITH THE TRANSMISSION. IT DOESN'T GRIND EVERY TIME I PUT IT INTO FIRST BUT IT HAPPENS AT LEAST ONCE A WEEK AND WHEN I AM AT A STOP LIGHT IT CAN BE DIFFICULT TO GET IT INTO FIRST GEAR. THIS MAKES ME REALLY NERVOUS TO TURN LEFT IN FRONT OF ON COMING TRAFFIC.
RADIATOR AC CONDENSER COOLING FAN WILL SHORT OUT AND CATCH FIRE WITHOUT WARNING. EXTENSIVE DAMAGE..
THE RIGHT REAR DOOR LATCH QUIT LATCHING. NO ABUSE, RARELY USED. I SEE THAT THIS IS A COMMON PROBLEM WITH FIESTAS BUT MY VIN NUMBER IS NOT INCLUDED IN THE SAFETY RECALL. SINCE THIS PROBLEM IS OBVIOUSLY AFFECTING OTHER VINS NOT ON THE RECALL LIST I WOULD HOPE THAT FORD MAY CONSIDER EXPANDING THAT LIST, BEFORE I HAVE TO PAY FOR IT MYSELF. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
WHILE EXITING THE VEHICLE THE FRONT RIGHT DOOR WOULD NOT LATCH , THIS SITUATION MADE THE CAR UNSAFE TO DRIVE, I HAD THE VEHICLE TOWED TO THE DEALER AND AT THAT TIME FORD SAID THAT THE PART IS NOT AVAILABLE