There are 6 owner-reported electrical system complaints for the 2011 Ford Flexin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
This accident didn’t involve myself. It involved my father who borrowed my 2011 Ford Flex for the evening. This was a one vehicle accident. It is unknown what happened to cause him to Swerve and hit a hit. The air bags didn’t deploy in the Vehicle. My father was wearing his seatbelt. An electric fire started and the car burnt along with my father he wasn’t able to be pulled from the vehicle before it caught fire. According to the witnesses, the airbags did not go off. My father had blunt trauma to the chest and to his frontal lobe and broken ribs. In addition to lots of other injuries that would’ve been avoided if the airbags would have went off. My father could’ve been alive if the airbags went off. But instead, he is dead. The pain and suffering and Trauma that I live through every day of my life of missing my father has been unbearable this past year. I 100% believe the fire started from the air bags not going off and it was faulty wiring in this vehicle. I believe this whole Heartedly. My father Didn’t deserve to die this way. I have a flash drive of the scene with pictures taken by the Missouri State Highway patrol that has been certified. I can send as Evidence as well. I have not viewed this flash drive as it would be too traumatic for me to view them of my father. I do not want to picture him like that. But I feel this case needs to be investigated. I no longer can be OK with this situation. The insurance company never inspected it. My insurance company was the General- Full Coverage- also the vehicle had a lean on it with Car Mart. Not sure if anyone inspected the vehicle after the accident. I know the Missouri house patrol did a full investigation. It set at at tow yard for months in Columbia, Mo. There were multiple people on the scene. Macon Co. ambulance, Macon Co. fire and rescue Macon Co. corners office which they called wrong time of death Which letters to believe my father wasn’t dead yet From the accident. The air bags could have saved HIM!!!!!!
VEHICLE STALLED WHILE DRIVING. LIGHTS STAYED ON AS DID THE AC, BUT ENGINE SHUT OFF.
THERE A CLICKING SOUND COMING FROM THE GLOVE BOX LIKE MODULATOR GONE BAD NOT SURE WHAT IT IS BUT EVERY TIME I TURN THE AIR OR HEAT ON I HEAR A CLICKING SOUND ABOUT EIGHTEEN TIMES AND THAN IT STOPS. I I TURN THE AIR HEAT OFF I HEAR THE SOUND AGAIN FOR EIGHTEEN TIMES. NOT SURE WHAT THE PROBLEM IS.
KEY FOB AND ALARM - IN THE LAST 2 MONTHS MY KEYFOB HAS STARTED TO OPEN AND LOCK MY NEIGHBORS 2005 FORD FOCUS. SINCE THESE ARE SMALL CITY LOTS, THE CARS ARE ALWAYS PARKED WITHIN 50 FEET OF EACH OTHER AND CANNOT BE PARKED OUTSIDE OF FOB RANGE. THIS INCLUDES GARAGES AND STREET PARKING. THE DEALER HAS RESET THE KEYS BUT IT DIDN'T WORK. THEY ALSO STATED THERE IS NOTHING ELSE THAT CAN BE DONE OUTSIDE OF REPLACING THE CONTROLLER AND KEYS. COST WOULD BE $700 - $1000. THEY STATES WOULD HAS HAPPENED IS VURTUALLY IMPOSSIBLE BUT IT IS HAPPENING. MY NEIGHBOR STATES THEY CANNOT FIND THEY ALARM FOB, IT IS NOT BUILT INTO THEIR KEY. I HAVE NO WAY TO VERIFY THIS SO I CANNOT TEST TO SEE IF THEY CAN UNLOCK MY CAR. THE KEY FOB SECURITY SYSTEM HAS BEEN NULLIFIED BY THIS PROBLEM.
FOR NO APPARENT REASON, THE ELECTRICAL ON MY DASHBOARD WENT OUT. I WAS TOLD IT WAS CALLED THE FRONT INTERFACE. IT HAS NEVER BEEN MISTREATED, ABUSED NOR HAS IT EVER BEEN EXPOSED TO MOISTURE OR LIQUIDS. I CAN'T USE OR ADJUST THE RADIO, SATELLITE, CD PLAYER, NOR THE HEAT AND AIR. HOWEVER, THE HEAT IS ON FULL BLAST AND THE FORD DEALERSHIP I VISITED ABOUT THE PROBLEM SAYS THEY CAN'T TURN THE HEAT OFF. I WAS TOLD IT WAS A FRONT INTERFACE PROBLEM. THIS IS A $600-$700 PROBLEM THAT I DON'T FEEL IS THE CONSUMERS'. MY CAR IS NOT THAT OLD...IS TAKEN VERY GOOD CARE OF. FORD NEEDS TO FIX THIS PROBLEM. THE DEALERSHIP SAYS THE PART IS ON A MONTH BACK ORDER. IF THIS IS AN INFREQUENT PROBLEM, HOW COME IT TAKES SO LONG TO FIND THIS INTERFACE. JUST WANTING TO LET OTHER FORD DRIVERS KNOW OF THIS PROBLEM IF THEY HAVE EXPERIENCED THIS AS WELL. THIS IS MY FOURTH FORD VEHICLE AND I'M STARTING TO HAVE REGRETS. PLEASE GIVE ME SOME FEEDBACK ABOUT THIS INTERFACE. *TR
WAS DRIVING DOWN THE FREEWAY-NO RAIN OR INCLEMENT WEATHER. AT 70MPH HAD TOTAL LOSS OF POWER (NO LIGHTS, NO POWER STEERING, NOTHING) WITH NO PREVIOUS WARNING. ABLE TO GET TO SIDE OF ROAD WITHOUT INCIDENT. CAR RESTARTED AND HAD NO FURTHER PROBLEMS. I IMMEDIATELY CALLED MY FORD DEALER AND HAD THE CAR SERVICED AFTER WE RETURNED HOME FROM VACATION. I ALSO HAD THIS HAPPEN DURING MY FIRST WEEK OF OWNERSHIP OF THE CAR ABOUT OCT, 20 WHEN I LOST TOTAL POWER AGAIN, BUT AT A MUCH LOWER SPEED (30MPH) I ALSO CALLED FORD AND HAD MY CAR SERVICED AFTER THIS. *TR
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026