2002 Ford Focus Complaint Log

Break lights won't work and was almost hit by another car, changed break lights changed light break switch checked fuses and wiring everything is good

Sunroof Exploded. Empty Road, temp low 40s. No warning. I have owned the car since 2004. Though older car, <120,000 miles.

The drivers door will not open. It is stuck shut. Turning the key in the lock does not work. Broke outer handle trying to open door to assist elderly party out of drivers seat. Power lock fuse is fine. Took door panel off partly to expose cable, cannot push or pull cable to force open. Safety issue because owner is elderly. Cannot reasonably crawl in and out through passenger side. Emergency personnel would not be able to reach occupants in case of an accident.

I drive a 2002 Ford Focus Sedan. My engine light is on, warning light for trunk door ajar light is on (even though the trunk is securely locked, my front headlights due not work consistently (sometimes work, sometimes don't). My trunk does not always latch secure after I close it as well. I took my car to Advanced Auto Parts and had my engine light diagnosed. Engine codes that resulted were: B1318, B1881, C1947, B2438, B2434, P0457. The representative tested my battery and found that the voltage was slightly lower than it should be. My concern is for my safety as well as the safety of others. Do we have some manufacturer defects on this particular vehicle? Have other concerns which could be the result of vehicle wear and tear, or/and due to manufacturer defects as well. Inner tie rods need replaced as well as control arms/bushings, as reported to me by a mechanic. I have seen recall reports related to the 2002 Ford Focus in which there has been issues directly related to what I'm reporting, which is another reason I'm filing a report. Thank you. The contact wanted to add that the wipers are experiencing an electrical issue as well. When in use, the wipers cannot be switched off when it is at the highest position because it will not return in the downward position.

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SLIPPED OUT OF DRIVE INTO NEUTRAL. THE CONTACT CALLED FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660), AND INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT HE HAD TO PAY A DIAGNOSTIC FEE. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE DIAGNOSTIC AND REPAIR COSTS. THE CONTACT ALSO STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED TO NEUTRAL WHILE STOPPED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000.

HUSBAND WAS DRIVING APPROX. 35 MPH WITH HIS MOTHER IN THE PASSENGER SEAT DOWN A COUNTRY ROAD. DRIVER SIDE AND PASSENGER SIDE AIRBAGS DEPLOYED WITH NO ACCIDENT. PASSENGER SIDE AIRBAG OR COVER BROKE WINDSHIELD. HUSBAND HIT BRAKES.

VEHICLE HAS ABOUT 108,000 MILES. I DID REPLACE THE TIE RODS CONTROL ARMS AND SWAY BAR OF THE FRONT SUBFRAME. THE MECHANIC SAID THAT THE SUBFRAME IS VERY RUSTED AND THE ENGINE COULD FALL OF IF THE VEHICLE IS NOT SERVICED IMMEDIATELY. I BOUGHT THE CAR AROUND 90,000 MILES AND HAVE ALREADY REPLACED FUEL PUMP AND OTHER PARTS UNDER THE CAR.

AT SPEED OF 40+MPH AND UNEVEN HIGHWAY OR WHEN ENCOUNTERING A MANHOLE COVER THE REAR OF THE CAR SWAYS AND SHIMMIES LEFT TO RIGHT IN AN EXTREME MANNER. NOTICED MUCH WORSE WITH NEW TIRES THAT GRIP WELL. HAVE HAD IT INSPECTED BY A PROFESSIONAL WHO SAYS ALL VITAL PARTS LOOK OKAY. 4 WHEEL ALIGNMENT DID NOT REMEDY. I SEE REFERENCES TO A DESIGN ISSUE WITH THE UPPER CONTROL MEMBERS THAT MAKE IT IMPOSSIBLE TO REACH A CORRECT CAMBER SETTING. I DON'T TRUST MUCH ON THE INTERNET THOUGH, AND WOULD LIKE NHTSA GUIDANCE OR FURTHER INFORMATION. THANKS FOR ANY HELP YOU CAN PROVIDE, I APPRECIATE IT.

CAR PERIODICUALY LOOSES ALL POWER TO DASH BATERRY EVERYTHING COMPLETLY I'VE REPLACE BATTERY ALTINATOR CLUSTER LIGHT IT SEEMS IF I USE MY LIGHT IT HAPPENS MORE OR ANYTIME I STOP OR SLOW DOW IT STALLS AND WILL NOT START WITHOUT A JUMP THEN IT WILL BE GREAT AGAIN SOMETIMES FOR A DAY SOMETES A WEEK IT S VERY IRRADICUL AND THROTLE GETS STUCK REVING UP HIGH THEN OTHER TESTS IDLES WAY TOO LOW AND DOES

ANTITHEFT HAS CAR LOCKING UP WHILE DRIVING

OHTSU FN7000 WITHIN ONE MONTH OF BEING PUT ON NEW TIRE WOULD DEFLATE ALL A SUDDEN WHILE PARKED SHORTLY. 4 HOURS OR LESS. CHANGED TO SPARE. TIRE HAD BELLE TIRE RUN A CHECK BLAMED ON BENT RIM. WHICH IS NOT BENT. THEY AIRED IT BACK UP AND SAME AGAIN A MONTH LATER JUST WENT FLAT. TOOK TO A LOCAL SHOP WHO HAS BEEN IN BUSINESS FOR 30 PLUS YEARS SAID IT WAS A BAD TIRE IT WAS NOTHING BUT POWDERED RUBBER INSIDE SHOWING WIRES. TOOK BACK TO BELLE TIRE AND HAD TO ARGUE TO GET THEM TO REPLACE TRIED SAYING IT WAS DRIVIN ON WHILE FLAT WHICH IT WAS NOT. I'M AFRAID THE OTHER TIRES MAY HAVE HIDDEN ISSUES NEW TIRE LOOKED BUILT DIFFERENT EVEN SAT ON RIM DIFFERENT AND HAVE YET TO HAVE A ISSUE WAS CHECKED VIA DIFFERENT SHOP RIM DOES NOT LEAK. *TR

TAIL LIGHT CONNECTION MELTS DUE TO BULB GETTING TOO HOT. IMPOSSIBLE TO REMOVE CONNECTOR TO REPLACE BULB. HAVE TO REPLACE ENTIRE LENS. MANY, MANY REPORTS ONLINE OF THIS HAPPENING. FORD DENIES AND REFUSES TO REPLACE. EXPENSIVE REMEDIES FOR CUSTOMERS. THIS HAPPENS ON FOCUS WAGONS AND MANY OTHER FORDS.

OK SO I'VE HAD MY FORD FOCUS FOR ABOUT 3 MONTHS NOW I FELL IN LOVE WITH THIS LITTLE THING RECENTLY GOT STRUTS CHANGED IN FRONT AND BALL JOINTS BUSHINGS AND TIRES SO I KNEW IT WOULD NEED AN ALIGNMENT SO GOT THAT DONE NOW AT SPEEDS FROM 50-60 MPH THIS CAR STARTS FISHTAILING OUT OF CONTROL I DONT HAVE ALOT OF MONEY I AM NOT WORKIN AT PRESENT SO I CANT AFFORD TO TAKE MY USED CAR TO DEALER MUCH LESS TO ANOTHER AUTO SHOP. I TRAVEL 50 -70 MILES EACH DAY TO WORK AND I'M SCARED ITS GONNA FISHTAIL ME INTO A WRECK. MILEAGE 134000 APPLKE VALLEY CALIF.

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE THE VEHICLE WAS BEING SERVICED, THE TECHNICIAN INFORMED THE CONTACT THAT THE REAR COIL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

MY 89 YEAR OLD MOTHER BOUGHT A 2002 FORD FOCUS FROM LAUREL AUTO IN BOSWELL AND WHEN SHE WENT TO GET IT INSPECTED WAS TOLD THE FRAME (UNIBODY) IS RUSTED SO BADLY THAT IT CANNOT BE REPAIRED. THERE ARE HOLES ALL THROUGH IT. SHE PAID $5,000 AND HAS ONLY HAD THE CAR 1 YEAR. WAS THERE A RECALL ON 2002 FORD FOCUS FRAMES? THE GARAGE STATES THEY HAVE NEVER SEEN A FRAME IN SUCH BAD SHAP.

TL* THE CONTACT OWNED A 2002 FORD FOCUS. WHILE IDLING AT A STOP SIGN, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE FRONT DRIVER SEAT DISENGAGED FROM THE FLOOR OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

I HAVE A 2002 FORD FOCUS ZX5, MY DRIVER'S SIDE AIR BAG DEPLOYED WHILE DRIVING DOWN THE STREET AT A SPEED OF 35 MPH WITH ABSOLUTELY NO IMPACT TO THE CAR. DUE TO IT DEPLOYING AND GOING OFF IT HAD HIT MY LEFT SHOULDER AND CAUSED ME TO SWERVE TO THE RIGHT, IF IT WASN'T FOR THE FACT THAT I WAS ALREADY IN THE RIGHT HAND LANE I WOULD'VE CRASHED INTO ANOTHER VEHICLE AND CAUSED A SERIOUS ACCIDENT AS THIS ALSO HAPPENED IN THE MIDDLE OF "RUSH HOUR TRAFFIC". I HAVE READ ON OTHER WEBSITES WHERE 2004 AND 2006'S SAME AIR BAGS HAVE DEPLOYED FOR NO REASON W/O ANY KIND OF IMPACT. THE NOISE WAS SO LOUD IN MY LEFT EAR THAT I COULD NOT HEAR OUT OF IT FOR OVER 45MINS, I CAN ONLY IMAGINE WHAT THAT WOULD'VE DONE TO MY INFANT IF THEY WOULD'VE BEEN IN THE CAR AT THAT TIME. I FEEL THIS IS A SERIOUS MATTER AS I AM 5MONTHS PREGNANT AND IF THE FRONT AIR BAG WOULD'VE GONE OFF IT COULD'VE CAUSED MUCH MORE INJURY TO ME AND MY UNBORN CHILD. PLEASE INVESTIGATE AND CONSIDER HAVING THIS MODEL PUT ON THE RECALL LIST.

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER TWO ATTEMPTS. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FRACTURED. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WAS INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V030000 (LATCHES, LOCKS, LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING AT ANY SPEED OVER A BUMP IN THE ROAD, THE HATCH DOOR INDICATOR LIGHT DISPLAY ILLUMINATED. THE REAR HATCH LATCH OPENED ON ITS OWN. THE FAILURE RECURRED NUMEROUS TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,846.

I AM WRITING THIS FOR TWO INCIDENTS HAPPENED WITHIN A TWO WEEK TIME FRAME. 1. THE ENGINE HAD TO BE REPLACED SINCE ONE PISTON PIN HAD BROKEN DUE TO WHICH THE WHOLE PISTON HAD BROKEN INSIDE THE ENGINE. THE WHOLE ENGINE HAD TO BE REPLACED AS PER MECHANICS SUGGESTION. I HAVE THE INVOICE FROM THE MECHANIC SHOP AND THE MECHANIC WOULD GLADLY PROVIDE MORE DETAILS IF NEEDED. 2. THIS WAS SCARY ! WHILE DRIVING AT 70 MILES AN HOUR ON CRUISE,THE CAR WOULD NOT COME OUT OF CRUISE CONTROL AND CONSTANTLY ACCELERATED EVEN AFTER TRYING TO USE BRAKES. (IDEALLY WHEN YOU FIRST TOUCH THE BRAKES, THE CAR SHOULD COME OUT OF CRUISE) ONCE THE CAR REACHED AT A SPEED OF 80 MILES AND I COULD NOT DO ANYTHING. WHEN THE CAR WAS SHUT DOWN ABNORMALLY, AND RESTARTED THE ISSUE CONTINUED AND EVEN WHEN IT WAS IN NEUTRAL, IT CONSTANTLY RAVED UP. I SEE OTHER PEOPLE HAVE RECENTLY FILED COMPLAINS FOR THIS AND EXPECT THE NHTSA TO DO SOMETHING ABOUT IT URGENTLY AS IN MY OPINION IT IS A HUGE SAFETY ISSUE. THE MECHANIC MENTIONED THAT THE CRUISE CONTROL CABLE WAS STUCK IN THE HOUSING. CURRENTLY THE CRUISE CONTROL HAS BEEN DISCONNECTED BY MY MECHANIC AND I HAVE BOUGHT A NEW CRUISE CONTROL CABLE FROM THE DEALER AND HOPE TO GET IT FIXED SOON, HOWEVER EXPECT THE COMPANY TO TAKE CARE OF BOTH OF THE ABOVE ISSUES.

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING 50 TO 60 MPH, THE SUSPENSION SPRING ON THE FRONT DRIVER SIDE SNAPPED IN HALF. THE FAILURE CAUSED A SHARP POINT AND SHREDDED THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE AND SPRING WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 120. UPDATED 08/17/16*LJ THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 08/22/16.*JB

IGNITION KEY WILL NOT TURN! THEY HAVE KNOWN (FORD) ABOUT THIS ISSUE AND ARE REFUSING TO ISSUE A RECALL.

TL* THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

WHILE DRIVING MY 2002 FORD FOCUS ABOUT 45 MPH VEHICLE SUDDENLY ACCELERATED UP TO 85 MPH. I TRIED TO REDUCE SPEED BY STEPPING ON THE BRAKES STILL WOULD NOT COME TO A COMPLETE STOP I HAD TO PULL THE EMERGENCE BRAKE , STEAM WAS COMING OUT OF VEHICLE AND TURN THE ENGINE OFF BUT WHEN I STARTED IT BACK UP THE ENGINE IS STILL REVVING UP. *TR

CAR WOULD NOT SHIFT CORRECTLY TO 3RD OR 4TH GEAR. ENGINE FUEL LIGHT WOULD APPEAR. *JS

TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE REPLENISHING THE WINDSHIELD WASHER FLUID, THE HOOD LID CLOSE WITHOUT WARNING. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE NUT BUSHING DETERIORATED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 200,000. THE VIN NUMBER WAS UNAVAILABLE.

REAR RIGHT PASSENGER DOOR WILL NOT UNLOCK/OPEN. WHEN TRYING TO UNLOCK I DON'T HEAR THE SOLENOID MOVING. WHEN TRYING TO OPEN FROM EITHER INSIDE OR OUT IF FEELS LIKE THE HANDLE ISN'T MOVING ANYTHING.

HATCH SWITCH FAILED .GHOST ELECTRICAL PROBLEM HAVING WIPER COME ON AT TIMES.WIRING HARNESS INSIDE RUBBER BOOT LOCATED WHERE HINGES BETWEEN HATCH AND VEHICLE BODY DEVELOPE BARE AND BROKEN WIRES. FOUND THIS AFTER CHECKING ALL FUSES AND SWITCHES. THIS IS APPARENTLY COMMON AS SEEN ON YOU TUBE AND SEEMS TO HAVE BEEN PREVIOUSLY REPORTED. PLEASE REPLY AS TO WHY THERE HAS BEEN NO RECALL. SURELY DEALERS HAVE ENCOUNTERED THIS DEFECT. LIKE ONE INDIVIDUAL SAID HIS DOG COULD HAVE FLEW OUT THE REAR GOING 70. NOT TO MENTION FIRE.MINE BLEW NO FUSES. *TR

I SIMPLY WANT TO KNOW IF MY CAR IS INCLUDED IN THE CURRENT MASSIVE AIR BAG RECALL. I ALREADY CHECKED BY VIN NUMBER. HOWEVER, I AM NOT SURE IF I WENT THROUGH THE CURRENT SOURCE OF INFORMATION REGARDING THE CURRENT BIG AIRBAG RECALL. THANK YOU FOR YOUR HELP. *TR

EVER SINCE I HAVE HAD THIS CAR AND SINCE THE WARRANTY RAN OUT IN 2005, I HAVE NOTHING BUT REPAIRS. FIRST, THE RADIO NEEDED TO BE REPLACES, THEN THE BRAKES, THEN THE LOCKS ON BOTH DOORS AND THEN THE BRAKES AGAIN, HIGH BEAM LIGHT NEVER GOES OFF, ALWAYS ON AND NOW THE RADIATOR. THIS CAR IS 12 YEARS OLD, HAS LESS THAN 50,000 MILES ON IT AND IT HAS BEEN NOTHING BUT TROUBLE. I LIVE ON A LIMITED INCOME AND CANNOT AFFORD ALL THESE REPAIRS AND FORD COULD CARE LESS. IF I EVER BUY ANOTHER CAR, IT WILL NOT BE A FORD. THIS IS WHY THE NAME STANDS FOR: FIX OR REPAIR DAILY. I AM NOT ASKING FOR MONEY BUT IF YOU WANT TO THROW SOME MY WAY THANKS AND IF NOT THANKS. *TR

IGNITION CYLINDER IN STEERING COLUMN IS FROZEN. KEY INSERTS BUT WILL NOT TURN AT ALL. CANNOT START THE CAR, SHIFT INTO NEUTRAL, ETC. *TR

IN TANK ELECTRIC FUEL PUMP FAILURE DUE TO MANUFACTURING DEFECT FAILED AND CAUSED THE CAR TO STOP DEAD. FORTUNATELY THE DRIVER HAD NOT AS YET ENTERED THE MOVING TRAFFIC LANE! FORD KNOWS THERE IS A PROBLEM WITH THIS FUEL PUMP AND YET WOULD RATHER SPEND MILLIONS IN TV ADS THEN REPAIR OR REPLACE FAULTY SAFETY HAZARD ITEMS IN THEIR PRODUCTS! JUST TAKE A COUNT OF ALL THE AUTOS MADE BY FORD WITH THIS FAULTY FUEL PUMP AT AN AVERAGE DOLLAR COST ( SO FAR NO LOST OR CRIPPLED LIVES) OF $1000 PER AND DETERMINE THAT BY NOT RUNNING ONE PRIME TIME HALFTIME NATIONAL FOOTBALL GAME AD THEY COULD EASILY REPAIR ALL THOSE VEHICLES, HAVE A CLEAR CONSCIENCE ABOUT THE SAFETY OF THEIR PRODUCT USERS AND GAIN PRICELESS VALUE WORTH MAYBE 10 TIMES THE COST OF THE SINGLE AD? THEY DID IN FACT ALLEGEDLY ISSUE AN EXTENDED WARRANTY FOR MY 2002 FORD FOCUS THAT STATED REPLACE ON FAILURE UP TO 100,000 MILES BUT ALAS THEY NOW DENY THIS. I ALSO WONDER WHY AN ELECTRIC ITEM WOULD BE SUBMERGED IN A FUEL CELL AND WONDER WHY THEY HAVE BEEN SO LUCKILY AS TO NOT HAVE ANY FUEL TANKS EXPLODE AS OF NOW? " MY POINT" DRIVING AN AUTO THAT MAY STOP RUNNING (WITHOUT WARNING) DUE TO A DEFECTIVE PART SHOULD BE (AT THE VERY LEAST) REPAIRED AT COMPANY COST NOT PASSED ON THE OWNER WHO MAY HAVE ALREADY SURVIVED A NEAR DEATH EXPERIENCE WHEN THEIR CAR DIED AT 60 MPH WITH SEMI TRUCKS ALL AROUND? NOT OUR CASE BUT NEXT TO WORST CASE AFTER TANK EXPLOSION! JUST BECAUSE IT HASN'T HAPPENED YET IS NO EXCUSE TO NOT TAKE FULL RESPONSIBILITY FOR THE REPAIR. NO PART ON ANY MODERN AUTO (DUE TO NORMAL USE) SHOULD FAIL ( AS IF IT HAD A CLOCK BUILT IN) JUST PAST THE 60,000 MILE MARK EVEN IF IT TOOK 12 YEARS TO REACH THE MILES UNDER THE 36 MONTH 60,000 MILE SO CALLED FACTORY WARRANTY? *TR

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE IGNITION THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

2002 FORD FOCUS ZX5. BRAKES WERE REPLACED AND FIRST TIME IT WAS DROVE THERE WAS A NOISE FROM FRONT PASSENGER WHEEL AREA. FOUND THE COIL SPRING IS MOVING AND MAKING POPPING NOISE. I GOOGLED THE PROBLEM AND FOUND A LOT OF COMPLAINTS ABOUT THESE SPRINGS BREAKING AND DAMAGING TIRES OR CAUSING ACCIDENTS AND THAT THERE HAD BEEN A RECALL? TRYING TO FIND OUT FOR MY MOM. THIS IS HER CAR BUT I AM GIVING MY CONTACT INFO. *TR

AIR BAG LIGHT COMES ON BLINKS THEN STAYS ON. *TR

ON 05/09/2014 AT APPROXIMATELY 1750 HOURS I WAS TRAVELING SOUTHBOUND ON INTERSTATE 95 ADJACENT TO MILE MARKER 99 LOCATED NEAR STUART, FLORIDA WHEN I SUDDENLY FELT A VERY STRONG VIBRATION AND LOUD NOISE COMING FROM THE FRONT RIGHT AXLE, IMMEDIATELY AFTER THE FRONT RIGHT TIRE TREAD SEPARATED FROM THE TIRE CAUSING ME TO LOOSE STEERING CONTROL OF THE VEHICLE. THE VEHICLE EVENTUALLY CAME TO A FULL STOP AND UPON FURTHER INSPECTION ON THE SHOULDER IT WAS REVEALED THAT THE SEPARATION OF THE TIRE TREAD CAUSED SIGNIFICANT DAMAGES TO THE VEHICLE TO INCLUDE FRONT RIGHT FENDER DENTS, BRAKING AC REFRIGERANT LINES, FRONT HEADLIGHT ASSEMBLY, SIDE MARKER AND THE PLASTIC COVER THAT GOES UNDERNEATH THE WHEEL WELL. THE TIRE IS DESCRIBED AS A FIRESTONE FR380, 185/65R14 86S WITH DOT E26L 38B 3110 A30. THE VEHICLE WAS TOWED TO A PEP BOYS SHOP IN JUPITER, FL AND THE TIRE WAS TAKEN TO THE TIRE PLUS STORE LOCATED IN JUPITER, FL TO BE EXCHANGED. THE TIRES WERE ORIGINALLY PURCHASED AND INSTALLED AT TIRES PLUS ON OCTOBER, 2010 AT 77,600 MILES AND OVERALL THE TIRE HAD LESS THAN 20,000 ROAD MILES WHEN THE ENTIRE TIRE TREAD SEPARATED. PICTURES OF THE TIRE ARE AVAILABLE UPON REQUEST, THANK YOU. *TR

ON 05/09/2014 AT APPROXIMATELY 1750 HOURS I WAS TRAVELING SOUTHBOUND ON INTERSTATE 95 ADJACENT TO MILE MARKER 99 LOCATED NEAR STUART, FLORIDA WHEN I SUDDENLY FELT A VERY STRONG VIBRATION AND LOUD NOISE COMING FROM THE FRONT RIGHT AXLE, IMMEDIATELY AFTER THE FRONT RIGHT TIRE TREAD SEPARATED FROM THE TIRE CAUSING ME TO LOOSE STEERING CONTROL OF THE VEHICLE. THE VEHICLE EVENTUALLY CAME TO A FULL STOP AND UPON FURTHER INSPECTION ON THE SHOULDER IT WAS REVEALED THAT THE SEPARATION OF THE TIRE TREAD CAUSED SIGNIFICANT DAMAGES TO THE VEHICLE TO INCLUDE FRONT RIGHT FENDER DENTS, BRAKING AC REFRIGERANT LINES, FRONT HEADLIGHT ASSEMBLY, SIDE MARKER AND THE PLASTIC COVER THAT GOES UNDERNEATH THE WHEEL WELL. THE TIRE IS DESCRIBED AS A FIRESTONE FR380, 185/65R14 86S WITH DOT E26L 38B 3110 A30. THE VEHICLE WAS TOWED TO A PEP BOYS SHOP IN JUPITER, FL AND THE TIRE WAS TAKEN TO THE TIRE PLUS STORE LOCATED IN JUPITER, FL TO BE EXCHANGED. THE TIRES WERE ORIGINALLY PURCHASED AND INSTALLED AT TIRES PLUS ON OCTOBER, 2010 AT 77,600 MILES AND OVERALL THE TIRE HAD LESS THAN 20,000 ROAD MILES WHEN THE ENTIRE TIRE TREAD SEPARATED. PICTURES OF THE TIRE ARE AVAILABLE UPON REQUEST, THANK YOU. *TR

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT END. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO PROVIDE RESTRAINT TO THE DRIVER. THE DRIVER SUSTAINED UNKNOWN INJURIES WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 50 MPH, ANOTHER VEHICLE MADE U-TURN AND CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT PROPERLY RESTRAIN THE DRIVER OF THE VEHICLE. THE CONTACT WAS TAKEN TO A NEARBY EMERGENCY ROOM TO BE TREATED WITH BACK, SHOULDER AND NECK INJURES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 30,000.

DECKLID WIRING HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE HINGE. SIMILAR TO NHTSA RECALL ID# 00V411000. CONSEQUENCES: THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH. *TR

VEHICLE TOWED TO FORD DEALER BECAUSE IT WOULD NOT START. UPON INSPECTION, DEALERSHIP FOUND FRONT SUB FRAME COMPLETELY RUSTED THROUGH. SAID IT IS "ONE POTHOLE AWAY FROM THE ENGINE FALLING OUT; TOTALLY UNSAFE TO DRIVE." RUSTING ALSO CAUSED CORROSION IN WIRES FROM IGNITION TO STARTER, RESULTING IN CAR NOT STARTING. THIS CAR WAS PURCHASED BRAND NEW, HAS BEEN GARAGE KEPT, ONLY DRIVEN 5,000 MILES PER YEAR BY ELDERLY COUPLE. OBVIOUSLY THE METAL USED IN SUB FRAME WAS NOT PROPERLY COATED. WILL COST THOUSANDS OF DOLLARS TO FIX, IF IT IS DEEMED WORTH FIXING! SOMEONE COULD HAVE BEEN SERIOUSLY HURT OR KILLED IF THIS ENGINE HAD INDEED FALLEN OUT WHILE IN MOTION! *TR

I WAS DRIVING ON BAKER STREET IN WEST ROXBURY, MA. I HAD THE RIGHT OF WAY WHEN ANOTHER DRIVER IN A 2010 LINCOLN MKX RAN A STOP SIGN AND HIT ME. I WAS HIT ON THE DRIVER'S SIDE. THE SPEED AND FORCE OF THE IMPACT TOOK OUT THE ENTIRE FRONT END OF MY CAR. MY VEHICLE WAS DRAGGED OFF BAKER STREET AND INTO THE INTERSECTION OF BAKER AND CAPITAL. THE DRIVER WHO HIT ME WAS DRIVING AT SUCH A SPEED, THAT BEFORE STOPPING, THEY CONTINUED ON, HITTING A STOP SIGN, TAKING IT DOWN AND HITTING ANOTHER CAR, PUSHING IT UP ONTO THE SIDEWALK INTO A TELEPHONE POLE. THIS WAS AN ACCIDENT THAT TOTALED 3 VEHICLES - AND - MY AIRBAGS DID NOT GO OFF! I AM WRITING BECAUSE WEEKS AFTER THE ACCIDENT MY LOWER BACK AND SHOULDERS ARE STILL CAUSING ME A GREAT DEAL OF PAIN. AND I CALLED TO REPORT THIS INCIDENT TO FORD AFTER READING THIS HAS HAPPENED MANY TIMES TO DRIVERS/OWNERS IN 2002 FORD FOCUS'S! FORD TOLD ME THEIR REGIONAL CUSTOMER SERVICE MANAGER ([XXX]) WOULD BE IN TOUCH IN 1 DAY - AND THEY WOULD WANT TO LOOK AT THE VEHICLE . . . [XXX] HAS NOT BEEN IN TOUCH AND I HAVE NOT HEARD A WORD FROM FORD. I APPRECIATE THE PROBLEMS OF AIRBAGS GOING OFF WHEN THE SHOULD NOT, OR GOING OFF UNEXPECTEDLY - BUT IF AIRBAGS DO NOT GO OFF WHEN THERE IS AN IMPACT THERE IS A PROBLEM! IF IT HAPPENS ONCE OR TWICE IT MAY BE A FLUKE - THIS IS NOT THE CASE! AIRBAG FAILURE IN THE 2002 FOR FOCUS IS A REPORTED PROBLEM BY MANY - REPORTED TO YOU OVER AND OVER - LET THERE NOT BE A DEATH BECAUSE YOU AND FORD DID NOT DO THE RIGHT THING - CHECK THESE VEHICLES - ALL OF THEM! ONE LIFE IS TOO PRECIOUS NOT TO DO WHAT IS CLEARLY THE RIGHT THING - DO A RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

CAR WHEN WARMED UP AND DURING INTERCITY DRIVING WILL RANDOMLY CUT OUT WHEN THE ACCELERATOR IS NOT DEPRESSED. CAR SHUTS OFF AND BECOMES HARD TO STEER AND CONTROL. HAVE ALMOST BEEN HIT AND NO ONE CAN FIGURE OUT WHAT'S WRONG. IT DOES THIS INTERMITTENTLY. ALSO THE CAR HAS THE UPDATED THERMOSTAT HOUSING AND THE THERMOSTAT STILL TENDS TO OVERHEAT. HAVE CONTACTED FORD AND CALL CENTER EMPLOYEE DID NOT SEEM TOO ENTHUSIASTIC TO HELP. OFFERED TO FIND ME A FORD DEALER BUT NOT SOMEONE FROM THEIR SAFETY OFFICE. ALSO, CAR HAD OLD STYLE IGNITION CYLINDER WHICH LOCKED BACK IN FEBRUARY. THIS SEEMS TO BE A COMMON PROBLEM... AFTERMARKET HAVE THE SAME DESIGN. *TR

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE IGNITED IN FLAMES WITHOUT WARNING. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURY. THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT WERE CALLED AND BOTH A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS RULED AS DESTROYED AND WAS TOWED TO THE CONTACT'S INSURANCE AGENCY FOR FURTHER INVESTIGATION OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT UPON FURTHER RESEARCH, HE DISCOVERED THAT THE CRUISE CONTROL WIRING REMAINED HOT AT ALL TIMES AND COULD HAVE POSSIBLY BEEN THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE LOW OIL WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A SMALL AMOUNT OF OIL WAS ADDED TO THE RESERVOIR. LATER AS THE CONTACT WAS DRIVING AN UNKNOWN SPEED, SMOKE EMITTED INSIDE OF THE VEHICLE CABIN. THE VEHICLE THEN STALLED AND FAILED TO BE RESTARTED. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC, WHO INFORMED THE CONTACT THAT THE ENGINE WOULD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

WHEN STARTING MY CAR FROM MY CARPORT IN THE MORNING, THE ENGINE MADE A RATTLING, GRINDING NOISE. I HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP. THEY DETERMINED THAT THE VALVE SEAT HAD DROPPED, DAMAGING THE CYLINDER HEAD AND TWO OF THE PISTONS. *JS

TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER'S SIDE DOOR COULD NOT BE LOCKED ELECTRONICALLY OR MANUALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER 05V030000 (LATCHES/LOCKS/LINKAGES). THE FAILURE AND CURRENT MILEAGE WAS 181,000.

THE CAR VIBRATES; SHAKES. I WAS TOLD BY TWO AUTO REPAIRMAN BEFORE I WAS AWARE OF JUST WHAT THE PROBLEM WAS. IT IS NOW A LITTLE WORSE. I NEED TO GET IT REPAIRED SOON AND I WILL. I WAS HOPING THERE IS A RECALL ON THE MOUNTS. I WAS TOLD THERE WAS BY ADAMS STREET MUFFLER IN TALLAHASSEE. TALLAHASSEE FORD SAYS THEY HAVE NO RECALL. *TR

IN 2004 FORD ISSUED A WARRANTY EXTENSION ON THE FRONT COIL SPRINGS. THIS WAS CALLED: CUSTOMER SATISFACTION PROGRAM 03M02. THEY KNEW THE PART HAS BEEN INCORRECTLY MANUFACTURED AND THE COIL SPRING WOULD BREAK DUE TO CORROSION. THE WARRANTY WAS EXTENDED TO 150,000 MILES OR 10 YEARS. MY COIL SPRING BROKE ON JULY 26 2013 WHEN MY CAR ONLY HAD 56,193 MILES BUT IT WAS 11 YEARS OLD. THE FORD DEALER TOLD ME THAT THE COMPANY WOULD NOT PAY FOR THIS REPAIR. MY COMPLAINT IS THAT I THINK THE FORD MOTOR COMPANY SHOULD PAY FOR THIS REPAIR AND FOR THE OTHER FRONT COIL SPRING SINCE THE PROBLEM SHOULD HAVE BEEN A RECALL SINCE THE COMPANY KNEW THE PART HAD NOT BEEN MANUFACTURED CORRECTLY. *TR