2010 Ford Focus Complaint Log

AFTER 3 SERVICE BULLETINS FOR VARIOUS PARTS OF THIS TRANSMISSION I BELIEVE FORD SHOULD GIVE A LIFETIME WARRANTY FOR THE ENTIRE TRANSMISSION.

CAR ALARM GOES OFF AT VARIOUS TIMES AND MY TRUNK POPS OPEN AS WELL WITHOUT ME PRESSING THE BUTTON.

JUST AFTER I LEFT HOME TWO WEDNESDAYS AGO; AFTER ABOUT 1/4 MILE, MY CAR SUDDENLY STARTED TO DECELERATE AND THE WRENCH LIGHT IMMEDIATELY CAME ON. I DROVE IT TO MY REPAIR SHOP (ABOUT 14 MILES AWAY INCLUDING A HIGHWAY) AND ALTHOUGH IT NEVER STOPPED, I HAD TO KEEP HARD ON THE ACCELERATOR TO GET JUST OVER 50MPH. THEY SAID THAT THERE WAS NOTHING WRONG, IT WAS DUE FOR AN OIL CHANGE. WHEN I PICKED IT UP, IT DID DRIVE NORMALLY. HOWEVER, THE NEXT TIME THAT I DROVE IT (THE FOLLOWING EVENING) THE SAME THING HAPPENED (AT THE SAME LOCATION FROM MY HOME). THIS TIME BOTH THE WRENCH AND ENGINE LIGHTS CAME ON. I STOPPED AND TURNED THE CAR OFF. I STARTED IT AFTER A MINUTE AND THE SPEED DROPPED TO ZERO AFTER A FEW YARDS. THE NEXT MORNING ON THE WAY TO THE REPAIR SHOP, IT AGAIN DECELERATED TO ZERO. THE SHOP SAID THAT IT WAS A THROTTLE SENSOR AND I PAID ALMOST $200 TO GET IT FIXED (I HAD TO WAIT UNTIL MONDAY). TWO DAYS LATER, LAST WEDNESDAY, AT THE SAME LOCATION, THE CAR DECELERATED AGAIN TO ZERO (THREE TIMES). I HAD AN EMERGENCY APPOINTMENT THAT DAY SO I HAD TO DRIVE IT. THAT NIGHT, I HAD JUST GOTTEN ON THE HIGHWAY TO COME HOME WHEN THE SAME THING HAPPENED. THANKFULLY, IT WAS VERY LATE AND NO ONE WAS BEHIND ME BECAUSE THERE WASN'T A SHOULDER ON WHICH TO PULL OVER. THE NEXT MORNING, I WAS TAKING IT TO THE FORD DEALERSHIP WHEN THE SAME THING HAPPENED TWICE. THE SOONEST APPOINTMENT AVAILABLE WAS THIS MORNING. ACCORDING TO THE FORD SERVICE REP, THIS IS NORMAL; ALL CARS SUDDENLY STOP EVEN ON THE HIGHWAY. THIS DOES NOT APPEAR TO BE NORMAL TO ME. I WOULD THINK THAT SUDDENLY LOSING CONTROL OF ONE'S CAR, ESPECIALLY ON A HIGHWAY, IS VERY UNSAFE. SOMETIMES, I'VE DRIVEN WITHOUT INCIDENT AND SOMETIMES, I HAVE THIS PROBLEM. THE ONLY THING THAT I CAN IN COMMON IS THAT WHEN IT OCCURS, IT'S ALWAYS WITHIN A COUPLE OF MINUTES AFTER I START DRIVING.

ENGINE SURGED/FADED A FEW TIMES LATELY AND TWICE THE WRENCH SYMBOL CAME ON, BUT THE DEALERSHIP SAID NO CODES WERE REPORTED AND THEY COULD FIND NO PROBLEMS. TODAY WHILE DRIVING ON THE INTERSTATE THE SPEED SUDDENLY DECELERATED TO 0 SO I PULLED OVER TO THE SHOULDER TO AVOID BEING HIT FROM BEHIND. THE WRENCH SYMBOL DISPLAYED AGAIN. AFTER TURNING THE KEY OFF/ON THE WRENCH WAS GONE AND THE CAR STARTED MOVING NORMALLY AT HIGHWAY SPEED. A FEW MINUTES LATER THE SAME ACTION REPEATED BIT WHILE SLEEPING ON THE SHOULDER I HIT A METAL OBSTRUCTION ON THE ROAD WHICH A CAUSED A FLAT TIRE. AFTER CHANGING TO THE SPARE THE ENGINE SYMBOL DISPLAYED, BUT THE CAR OPERATED AT HIGHWAY SPEED NORMALLY. I STOPPED AT AN AUTO PARTS STORE WHERE THE READ THE STORED CODES, P2111 AND P2135. IT IS NOW BACK AT THE DEALERSHIP FOR SERVICE.

GOING DOWN HIGHWAY AND ENGINE STOPPED DEW TO THROTTLE PEDAL POSITION SENSOR NO THROTTLE RESPONSE AT ALL

DOOR LOCKS WORKING INTERMITTENT TO A POINT OF NOT UNLOCKING ALL TOGETHER. PASSENGER DOORS WILL NOT OPEN, FROM THE INSIDE, WHEN THE DOOR IS LOCKED, WITH CHILD PROTECTION LOCK DISENGAGED. THIS IS A DANGEROUS SITUATION IF A FIRE OR TRAFFIC ACCIDENT SHOULD OCCUR. CHECKED ONLINE AND NUMEROUS COMPLAINTS OF THE SAME ISSUE EXISTS ON FORD PRODUCTS.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR WOULD NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LOCKING MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THERE WERE METAL FRAGMENTS EMITTING FROM THE TIRES. IN ADDITION, THE CONTACT STATED THAT WHEN MAKING A TURN, THE PASSENGER SIDE SEAT SHAKES UNCONTROLLABLY. IN ADDITION, THERE WAS ALSO A LEAKAGE COMING FROM THE FRONT PASSENGER'S SIDE STRUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,045. THE VIN WAS NOT PROVIDED.

WE OWN A 2010 FORD FOCUS. WHILE MY DAUGHTER WAS DRIVING HOME FROM HER COLLEGE TOWN AT 75MPH, THE CARE SUDDENLY LOST POWER. LUCKILY THEY WERE ABLE TO COAST TO THE SIDE OF THE ROAD. AT THAT POINT MULTIPLE DASHBOARD LIGHTS CAME ON. THEY STARTED THE CAR AGAIN AND IT IMMEDIATLY DIED. WE HAD IT TOWED TO A REPAIR SHOP. BY THE TIME THE REPAIR SHOP HAD A CHANCE TO LOOK AT THE CAR, IT STARTED UP WITHOUT INCIDENT AND THEY COULD NOT REPLICATE THE PROBLEM. AFTER INCONCLUSIVE DIAGNOSTICS BY THE REPAIR SHOP AND MY RESEARCH ON THIS WEBSITE, WE HAD TO ASSUME IT WAS SIMILAR TO TOO MANY OTHER IDENTICAL COMPLAINTS. MY DAUGHTER DRIVES THIS CAR TO AND FROM COLLEGE, EACH ONE WAY TRIP BEING ABOUT 180 MILES. THIS IS NOT SOMETHING WE COULD "HOPE" WOULD NOT HAPPEN AGAIN. IT SOUNDED LIKE THERE HAVE BEEN TOO MANY SIMILAR COMPLAINTS TO NOT HAVE IT REPAIRED. WE HAD NO CHOICE BUT TO REPLACE THE ENTIRE THROTTLE BODY AT OUR OWN EXPENSE TO THE TUNE OF ABOUT $800. WE WILL NEVER SPEND ANOTHER DIME ON A FORD PRODUCT. WE BOUGHT THIS CAR BRAND NEW SO OUR DAUGHTER WOULD HAVE A SAFE CAR. I AM EXTREMELY DISAPPOINTED IN THE FORD MOTOR COMPANY. I FAIL TO UNDERSTAND HOW A PROBLEM LIKE THIS, WHICH SOUNDS MUCH TO COMMON, CAN BE IGNORED. FORD SHOULD BE FORCED TO ISSUE A RECALL, AS WELL AS REIMBURSE ALL THE CAR OWNERS THAT HAVE PAID OUT OF THEIR OWN POCKETS TO HAVE THIS FIXED. WE ARE GRATEFUL THAT OUR DAUGHTER WAS ABLE TO SAFELY GET TO THE SIDE OF THE HIGHWAY, BUT IT IS ONLY A MATTER OF TIME UNTIL THIS FACTORY DEFECT CAUSES A ONE OR MORE FATALITIES. WE HAVE LOST ALL CONFIDENCE IN THE FORD MOTO COMPANY FOR NOT STEPPING UP MUCH, MUCH EARLIER TO CORRECT THIS.

IN ORDER TO START MY DAUGHTER'S USED 2010 FOCUS THE KEY NEEDS TO BE TURNED TO THE IDIOT LIGHTS AND WAIT UNTIL THE NEEDLES MOVE ON THE TEMP AND FUEL GUAGES AND THE CHIME COMES ON THEN CRANK IT AND IT USUALLY STARTS FIRST TRY BUT IT CAN TAKE 3 TRIES AT THIS PROCEDURE. IT CAN BE SCARY. THE 2010 MANUAL ON PAGE 175 SAYS TURN IT 3/4 (IDIOT LIGHTS) AND WAIT THEN CRANK BUT THE 2008 MANUAL SAID THAT TOO ON PAGE 150 BUT IT WASN'T EVER NECESSARY. 3 FORD DEALERS SAY THEY NEVER HEARD OF THE PROBLEM BEFORE.

2010 FORD FOCUS CAN'T BE DRIVEN IF THE ROAD IS WET. THE BACKEND TRY'S TO THROW YOU TO THE LEFT. IT HAD NEW TIRES WHEN I GOT IT. HAD IT ONE YEAR PUT ANEW SET ON AND NOW IT NEEDS ANOTHER SET. MY BOSS BOUGHT IT NEW AND HAD TO PUT 3 SETS ON. HE NEVER FOUND WHAT CAUSED IT TO THROW THE BACK END. I'M GETTING READY TO TAKE TO TRY TO FIND OUT WHAT IS CAUSING THE PROBLEM. WHEN I BOUGHT THE TIRES I WAS TOLD MY TIRES WERE WEARING OUT FROM THE INSIDE OUT. THEY ARE GOING TO CHECK IT OUT BEFORE NEW TIRES ARE PUT ON.

THE REAR PASSENGER DOOR LATCH HAD BEEN STICKING ON OCCASION, MAKING IT DIFFICULT TO OPEN THE DOOR WITH THE OUTSIDE HANDLE. IN MID-MAY, WE BEGAN HAVING TROUBLE GETTING THE DOOR TO LATCH WHEN BEING SHUT. AT TIMES IT WOULD LATCH AFTER SEVERAL TRIES, OR WHEN BEING SLAMMED EXTREMELY HARD. IN MID-JULY, THE LATCH STOPPED WORKING ALL TOGETHER. WE NOW HAVE THE DOOR STRAPPED SHUT FROM THE INSIDE MAKING IT IMPOSSIBLE TO DRIVE THIS CAR WHEN TAKING MORE THAN ONE PASSENGER, AND THE DOOR AJAR ALARM SOUNDS EACH TIME YOU TURN A CORNER.

WE OWN A 2010 FORD FOCUS AND FOR THE PAST 6 WEEKS WE HAVE STARTED HAVING PROBLEMS WITH THE CAR LOSING POWER WHILE DRIVING. THE CAR DOES NOT SHUT OFF BUT ALL ABILITY TO ACCELERATE IS GONE. ONCE WE STOP THE CAR, TURN IT OFF AND RESTART IT, THE ABILITY TO ACCELERATE IS RESTORED. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST SIX WEEKS. IT IS ESPECIALLY DANGEROUS WHEN IT HAPPENS ON A FOUR LANE ROAD WHEN THERE IS NO CHANCE TO COAST OVER TO THE SIDE AND YOU HAVE TO STOP IN THE MIDDLE OF FAST MOVING TRAFFIC, TURN OFF THE VEHICLE AND RESTART IT. IT ALSO HAPPENED WHEN TURNING ONTO A BUSY FOUR LANE ROAD FROM A SHOPPING CENTER. WE WERE TURNING LEFT ACROSS TRAFFIC WITH PLENTY OF ROOM AND TIME TO MAKE THE TURN UNTIL WE LOST ACCELERATION, PUTTING US IN HARMS WAY WITH ONCOMING TRAFFIC. FORTUNATELY THE ONCOMING DRIVERS WERE PAYING ATTENTION AND STOPPED WHILE WE WERE STOPPED, TURNING OFF THE IGNITION AND RESTARTING TO REGAIN ABILITY TO ACCELERATE. IN RESEARCHING ONLINE AND TALKING TO THE LOCAL FORD MECHANIC, IT LOOKS TO BE A VERY COMMON PROBLEM WITH THE FORD FOCUS. THE PROBLEM CENTERS AROUND THE THROTTLE BODY AND SENSORS, CAUSING A DISENGAGEMENT WITH THE ABILITY TO ACCELERATE. SO FAR WE HAVE BEEN FORTUNATE AND HAVE NOT BEEN IN AN ACCIDENT BUT I CAN NO LONGER PUT MY FAMILY IN THIS VEHICLE UNTIL IT IS REPAIRED. IT IS JUST TOO UNSAFE WITH THIS ISSUE.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT ALL FOUR DOOR LOCKS BECAME INOPERABLE. THE CONTACT MENTIONED THAT THE MECHANISM FOR THE DRIVER SIDE DOOR WAS REPLACED, BUT NOW THE THREE OTHER DOORS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MECHANISM INSIDE THE DOORS NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHEN I TURN THE KEY TO START THE VEHICLE IT OFTEN WON'T START - IF I TURN THE STEERING WHEEL OR SOMETIMES SHIFT IT INTO A DIFFERENT GEAR (IT'S A STANDARD), IT MAY START. THERE IS NO DISTINCT PATTERN OF WHEN IT WILL AND WHEN IT WON'T START. IT HAS BEEN GETTING WORSE LATELY AND I'M WORRIED I WILL GET STRANDED. MY WIFE WILL NOT DRIVE THE CAR NOW AS SHE IS CONCERNED ABOUT GETTING STRANDED. HELP. *TR

WHILE DRIVING LATE AT NIGHT 12:30 A.M.FROM WORK ON MN HWY 169 N I WAS EXITING ONTO MN HWY 62 W, SLOWING DOWN TO 20 MILES HR. CAR SLOWS DOWN TO 5 MILES PER HR., WRENCH LIGHT COMES ON. CAR STALLS RPMS WON'T GO BEYOND 2. CAR SPUTTERS & WILL NOT GO FORWARD. PULLED OVER IN A SAFE PLACE BY EXIT RAMP. TURNED OFF CAR & RESTARTED CAR IS FINE. LOOKED UP ON-LINE AND SAW SIMILAR COMPLAINTS INVOLVING THE THROTTLE BODY MALFUNCTION. CALLED MY FORD DEALERSHIP. THEY HAD HEARD OF THIS COMPLIANT. THEY REPAIRED THE PROBLEM FOR $837.19. ON 03/24/15. I BELIEVE FORD MOTOR COMPANY OWES US A RECALL. LUCKILY THERE WAS NO TRAFFIC. THE INCIDENT COULD A POTENTIALLY DANGEROUS. I HOPE YOU CAN HELP ME. THANK YOU FOR YOUR HELP. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE POWER STEERING GOES OUT AND I CAN NOT CONTROL THE VEHICLE. *TR

WHEN I DRIVE MY CAR IT JERKS WHEN I DRIVE A CERTAIN MPH.. I WAS ON THE FREE WAY AND IT FELT LIKE I WASN'T GOING TO BE ABLE TO STOP OR DIDN'T NO IF MY CAR WOULD STOP... MY POWER STEERING IS NOT WORKING WHEN I TURN A CORNER IT MAKES A GRINDING NOISE AND WHEN I FOUND OUT WHAT THE PROBLEM WHICH WAS MY POWER STEERING PUMP I GOT IT FIXED AN NOW THE POWER STEERING LEAKS OUT AN STILL MAKES THE NOISE.. I FEEL REALLY UNSAFE IN MY CAR AN AM AFRAID TO DRIVE WITH MY SON IN IT. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND FAILED TO ACCELERATE. DURING THE FAILURE, THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.

WHEN DRIVING THIS CAR AND THE SPEED REACHES ABOUT 40 MPH THE TRACTION CONTROL LIGHT COMES ON AND THE CAR REDUCES SPEED AND YOU CAN PUSH THE PEDAL ALL THE WAY DOWN AND IT WILL GO NO FASTER THAN 30 MPH. THE ONLY FIX IS TO HIT THE TRACTION CONTROL SWITCH ON THE DASH AND THIS TURNS THE TRACTION OFF AND ALLOWS YOU NOT TO GET KILLED. I TOOK IT TO THE SHOP TO SEE IF ANY TROUBLE CODES WOULD POP UP AND THE SCAN SAID THE CAR WAS FINE NO ISSUES. WHEN YOU DRIVE THE CAR IT TELLS A WHOLE DIFFERENT STORY .IT WILL NOT BE LONG UNTIL SOME ONE GETS TO AN INTERSECTION AND A TRUCK IS BARRING DOWN ON THEM AND THE CAR WILL NOT SAFELY ACCELERATE TO GET YOU OUT OF DANGER. I HAVE FOUND NOTHING THAT WILL FIX THIS PROBLEM SO I WILL TRY TO SELL IT BACK TO A DEALERSHIP. SAD THING IS WE STILL OWE $5000. ON IT BUT DON'T FEEL SAFE IN IT. NEW CAR TIME, SKIPPING FORDS THIS TIME UNTIL THEY TAKE SOME ACCOUNTABILITY AND TRY TO FIX THIS ISSUE. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. UPDATED 03/04/15*LJ UPDATED 6/17/2015 *JS

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHEN THE IGNITION WAS STARTED, THE VEHICLE VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

THE CAR STARTED JERKING FORWARD AT A STOP LIGHT - TURNED THE HEAT OFF AND IT STOPPED JERKING. PULLED INTO A PARKING SPACE AND PUT THE CAR IN PARK IT STARTED REVVING ITSELF AND JERKING FORWARD (MADE IT UP TO 2000RMP BEFORE I COULD TURN IT OFF). WAS AT A STOP SIGN AND THE CAR STARTED JERKING FORWARD - BEFORE I COULD TURN THE HEAT OFF THE CAR STALLED OUT COMPLETELY. TOOK TO THE DEALERSHIP SAID THE THROTTLE BODY NEEDED TO BE REPLACED. CAR JERKED FORWARD: IDLE, PARK AND OCCASIONALLY IN DRIVE. I KNOW THAT OTHER FORD MODELS HAVE HAD PROBLEMS WITH THE THROTTLE BODY AND I BELIEVE THAT FORD RECALLED AND FIXED THE OTHER MODELS. IT MAKES ME WONDER IF THE FOCUS IS HAVING THE SAME PROBLEM AS THE OTHER MODELS DID. MAYBE THE RECALL SHOULD BE EXTENDED TO THE FOCUS ALSO. *JS

DOORS RANDOMLY FAIL TO OPEN FROM INSIDE. MOST OF THE TIME IT IS THE REAR DOORS AND CAN ONLY BE UNLOCKED FROM THE MASTER (FRONT) RELEASE. IT ACTS AS IF THE CHILD LOCK IS ENGAGED, BUT HAVE VERIFIED IT IS NOT. I SEE THIS IS A PROBLEM FROM NUMEROUS OWNERS, SO WILL HAVE IT CHECKED AT THE NEXT SERVICE VISIT. JUST WANTED TO ADD MY CAR TO THE OTHER COMPLAINTS. *JS

THE ENGINE HESITATES, AT VARIOUS SPEEDS, IT SEEMS LIKE IT CUTS OUT, BUT THERE IS NO LOSS OF POWER, EVERYTHING FUNCTIONS. IT HAPPENS AT IRREGULAR INTERVALS. *TR

MY 2010 FORD FOCUS WILL FREQUENTLY EXPERIENCE A VERY ROUGH IDLE, AND WILL ALMOST STALL WHILE STATIONARY. THIS HAPPENS ALMOST IMMEDIATELY AFTER SLOWING DOWN. MY LOCAL FORD DEALER SEEMS TO BE AWARE OF THE PROBLEM, THEY SAID THEY CAN REPLACE MY THROTTLE BODY WITH AN "UPDATED VERSION THAT DOESN'T STICK". IF THIS IS A SYSTEMATIC SAFETY PROBLEM, A RECALL SHOULD BE ISSUED. *TR

THE BACK DOOR LOCKS WILL NOT UNLOCK; I HAVE TRIED TO CHANGE THE "CHILD PROOF LOCK" TO BE DISENGAGED, BUT HOW DO YOU GET THE DOOR OPEN TO EVEN CHANGE IT IF THE DOOR WON'T UNLOCK. THIS HAPPENS ON AND OFF; NOT ALL THE TIME; SOMETIMES THE DOOR WILL OPEN; SOMETIMES THEY WON'T. THIS IS VERY DANGEROUS IF YOU NEEDED TO GET OUT OF THE VEHICLE IN AN EMERGENCY. WAS THERE A RECALL ON THESE DOORS? THANK YOU. *TR

I USE TO OWN A 2000 FORD FOCUS AND THE SAMETHING HAPPENED WITH IT..IT WILL CRANK GOOD FOR AWHILE AND THE IT WILL GET HARDER TO CRANK.NOW I OWN A 2010 SAME CAR. AND THE IGNITION DONE GOT HARD TO CRANK..SO I'M THINKING ITS THE SAME PROBLEM WITH THIS CAR THE AIR BAG DONE SLIPPED..COULD YOU PLEASE ME RESOLVE THUS MATTER. *TR

I WAS IN A HEAD ON COLLISION. THE SEAT AIR BAG WENT OFF AS WELL AS THE SIDE CURTAIN ON THE DRIVERS SIDE. THE ONLY THING I HAVE TO COMPLAIN ABOUT IS WHEN THE AIRBAG DEPLOYED ON THE STEERING WHEEL IT BROKE IN THE MIDDLE. NOW I HAVE A V SHAPE CUT (HAD TO GET 16 STITCHES). I DON'T BELIEVE IT SHOULD HAVE BROKEN THE WAY IT DID. NOW I HAVE A SCAR ON MY FOREHEAD. I HAVE PHOTOS OF THE ACCIDENT. *TR

I FILLED OUT A COMPLAINT BOUT IT BACK IN OCT. BUT DUE TO THE CAR ACCIDENT I COULDN'T SPEAK ABOUT THE WREAK DUE TO THE LAWYERS. I STILL HAVE THE INVESTIGATORS INFO WITH ME AND ALSO THE CONFIRMATION NUMBER DANIEL J HILLMAN SAFETY DEFECTS INVESTIGATOR YOUR CONFIRMATION NUMBER (ODI NUMBER) IS: 10655198

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000. *BF THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 07/23/14*JB

THE DASHBOARD DISPLAY INCORRECTLY STATES THAT THE DRIVERS DOOR IS OPEN WHEN IT ISN'T. THIS CAUSES THE DASHBOARD DISPLAY TO "LOCK" AND I CAN NO LONGER SEE THE ODOMETER OR THE MILEAGE. FURTHERMORE THE INTERIOR LIGHTS CONTINUOUSLY STAY ON EVEN WHEN TRAVELING DOWN THE ROAD (THIS RESULTS IN A SAFETY ISSUE AS THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE THE ROAD AT NIGHT). ALSO, THE INCORRECT OPEN DOOR CONDITION DOES NOT ALLOW ME TO LOCK ANY OF THE DOORS (ANOTHER SAFETY DEFECT), AS SOON AS I LOCK THE DOOR THEY ALL AUTOMATICALLY UNLOCK! OBVIOUSLY FORD HAS OVERSTATED THE INCORRECT OPEN DOOR CONDITION WHICH THEREBY CAUSES UNDUE SAFETY ISSUES THAT CAN NOT BE CORRECTED BY THE DRIVER/OPERATOR. I UNDERSTAND THE VALUE OF HAVING A DASHBOARD DISPLAY MONITOR FOR A OPEN DOOR CONDITION, HOWEVER THIS SHOULD NOT FURTHER CAUSE SAFETY ISSUES THAT PREVENT THE IMMEDIATE OPERATION OF THE VEHICLE. *JS

WHILE DRIVING AT 50 MPH ENGINE SHUT OFF AND AFTER STOPPING AND ATTEMPTING TO RESTART THE ENGINE WOULD ONLY SPUTTER. AFTER A FEW MINUTES IT DID RESTART AND AS WE WERE 120 MILES FROM HOME THIS EVENT REOCCURRED A DOZEN OR MORE TIMES WITH THE CHECK ENGINE LIGHT ILLUMINATING AFTER 7 INSTANCES OF STALLING. THE REPAIR SHOP WE TOOK IT TO FOUND THAT THE THROTTLE BODY WAS DEFECTIVE AND MADE THE REPAIR. AS SOME DEAL WAS APPARENTLY MADE BETWEEN THE MANUFACTURER OF THE VEHICLE AND THE GOVERNMENT AGENCY RESPONSIBLE FOR ASSURING MY SAFETY IN ORDER TO MAXIMIZE COMPANY PROFITS AT MY EXPENSE I AM NONE THE LESS MAKING A REPORT. *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING AT ANY SPEED, THE VEHICLE WAS IDLING ROUGH. IN ADDITION, THERE WAS A LOSS OF POWER AND THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

TL* THE CONTACT OWNS A 2010 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE CHECK ENGINE WARNING AND MAINTENANCE WRENCH INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 28,800.

WE BOUGHT A FACTORY CERTIFIED CAR TO ELIMINATE PROBLEMS LIKE THIS.THE PROBLEM WE HAVE IS ALSO INTERMITTENT AND INVOLVES THE RIGHT HAND DOOR LOCK'S 95% OF THE TIME BOTH FRONT AND REAR. THE NOT ALWAYS AT THE SAME TIME.WHEN LOCKED THEY FAIL TO OPEN WITH EITHER THE REMOTE OF THE INSIDE SWITCH.WE HAVE BEEN TO THE DEALER 4-5 TIMES AND IT WAS ONLY THE LAST TIME HE WAS ABLE TO SEE 1/2 OF THE PROBLEM.HE DID NOT HAVE TIME TO GET IT IN THAT DAY AND I DIDN'T HAVE TIME TO LEAVE .HIS ANSWER IS IF IT'S NOT BROKEN I CANT FIX IT . I ALSO ASKED THE SALES MAN IF THEY HAVE BEEN HAVING THAT PROBLEM OR IS THE FIRST HE HERD OF IT.THEY HAVE HEARD OF IT BEFORE AND HE RECOMMENDED WD-40 SQUIRTED DOWN TO CLEAN THE ACTUATOR.I DID TRY THAT BUT IT HAPPENS AGAIN OVER AND OVER AT THE MOST INCONVENIENT OF TIMES.THIS CAR WAS BOUGHT FOR MY WIFE AND I HAVE A GREAT CONCERN GOD FORBID SOMETHING HAPPEN AND THE PEOPLE ON THE RIGHT SIDE CAN NOT GET OUT OF THE CAR.I ALSO HAVE A FORD TRUCK AND THERE WERE A FEW RECALLS WHICH YOU'LL DID THE RIGHT THING AND FIXED IT I LIKE MY FORD TRUCK.LOOKING IN THE INTERNET I SEE THIS PROBLEM QUITE A BIT ON THE FOCUS BUT WHY IS THIS YEAR OR VIN NOT INCLUDED IF I TO AM HAVING THE SAME PROBLEM?PLEASE HELP ME WITH THIS PROBLEM.I THINK IT WOULD HELP US BOTH FEEL SAFER DRIVING OUR NEW/USED CAR.THE PROBLEM IS INCONSISTENT AND HAPPENS SITTING STILL,DRIVING AT ANY AND OR ALL SPEEDS.

SIMILAR TO MAN OF THE COMPLAINTS ON THIS VEHICLE; IT ENDED UP BEING THE THROTTLE BODY ISSUE. MY MOTHER-IN-LAW WAS DRIVING AND IT SUDDENLY WOULDN'T ACCELERATE. A CAR ALMOST REAR-ENDED HER. SHE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. SHE NOTICED THAT THE "WRENCH" LIGHT WAS ON. SHE STARTED IT UP AND "LIMPED" TO THE FORD DEALER. ABOUT $700 LATER, THE THROTTLE BODY WAS CHANGED. THERE IS ONLY 30,000 MILES ON THE VEHICLE AND SHE BOUGHT IT BRAND NEW. SHE IS QUITE UPSET ABOUT HAVING TO PAY FOR THE REPAIR, AND I DON'T BLAME HER. THIS SHOULD BE PART OF THE POWER TRAIN, OR UNDER THE EXTENDED WARRANTY COVERAGE THAT WAS APPLIED TO SOME OF THE OTHER FORD AND MERCURY VEHICLES THAT HAD THE SAME THROTTLE BODY ISSUE. HOW MANY INCIDENTS OR COMPLAINTS DOES IT NEED TO TAKE TO HAVE FORD APPLY THE SAME COVERAGE TO THE FOCUS? DO THEY HAVE TO WAIT TILL PEOPLE GET BADLY HURT? THIS IS RIDICULOUS. PLEASE TAKE CARE OF IT. *TR

POWER CUT OFF SUDDENLY, AND CAR HAD TO BE RESTARTED MULTIPLE TIMES TO "LIMP HOME." THE DEALER DIAGNOSED A PROBLEM WITH THE THROTTLE BODY AND REPLACED IT, BUT IT WAS NOT COVERED UNDER WARRANTY. I UNDERSTAND FROM THE INTERNET THAT SEVERAL OTHER MODELS HAVE BEEN GIVEN AN EXTENDED WARRANTY BY FORD FOR THIS PROBLEM, BUT NOT THE FOCUS YET. *TR

MY HUSBAND, MY DAUGHTER AND I WENT SHOPPING. WE DID OUR ERRANDS AND MY DAUGHTER GOT INTO THE BACK SEAT. I PROCEEDED TO OPEN THE BACK DOOR ON THE DRIVER'S SIDE, AND THE DOOR WOULD NOT OPEN. WE LEFT THE STORE AND DROVE HOME. I PARKED THE CAR AND MY DAUGHTER WAS NOT ABLE TO OPEN HER DOOR. BOTH OF THE BACK DOORS WOULD NOT OPEN FROM EITHER THE INSIDE OR FROM THE OUTSIDE. SHE HAD TO CLIMB OVER THE SEAT TO GET OUT OF THE CAR. MY DAUGHTER IS 44 AND IS A LARGE WOMAN. CLIMBING OVER THE SEAT IN ORDER TO GET OUT OF THE CAR IS NOT ACCEPTABLE, BUT WE COULD THINK OF NO OTHER WAY FOR HER TO GET OUT. I LIVE ON SOCIAL SECURITY AND CANNOT AFFORD TO JUST GO GET THE DOORS FIXED. PER THE DEALERSHIP, THEY THINK IT'S THE ACTUATOR'S IN THE DOOR...BUT THEY'RE NOT SURE. EVEN IF IT IS, THE DIAGNOSTICS AND REPAIR ARE CLOSE TO A THOUSAND DOLLARS. I DON'T HAVE THIS KIND OF MONEY. PER MY ONLINE RESEARCH, I HAVE FOUND OTHERS THAT ALSO HAVE THE SAME PROBLEM. THIS IS A "SAFETY ISSUE". PEOPLE CANNOT AFFORD TO BE LOCKED IN OR OUT OF THEIR CAR. BEING LOCKED IN CAN BE MUCH WORSE BECAUSE OF THE PROBLEMS IT CAN CAUSE. I THINK THIS IS A PROBLEM THAT NEEDS TO BE LOOKED AT CLOSELY AND FORD NEEDS TO MAKE THE PROBLEM RIGHT. THIS IS A SERIOUS "SAFETY ISSUE." *TR

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. IN ADDITION, THE CHECK ENGINE AND WRENCH WARNING LIGHTS ILLUMINATED INTERMITTENTLY. THE CONTACT WOULD HAVE TO SHUT THE VEHICLE OFF AND RESTART TO RESUME NORMAL FUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

WHEN THE CAR COMES TO A STOP AND IS IDLING THE ENGINE STARTS TO SHAKE, THE WRENCH LIGHT COMES ON AND WHEN I TRY TO ACCELERATE, THE CAR HAS NO POWER. IF I TURN OFF THE CAR AND TURN IT BACK ON, THE PROBLEM IS SOLVED UNTIL I COME TO ANOTHER STOP. THE DEALERSHIP CANNOT FIGURE OUT WHAT IS HAPPENING AND THEY SAY THE DIAGNOSTIC TOOL REPORTS NO CODES. *TR

ON MAY 24, 2014- BOTH REAR DOORS WOULD NOT OPEN; JUNE 3, 2014 - DRIVERS SIDE FRONT DOOR WOULD NOT OPEN; DRIVERS SIDE BACK DOOR LOCKED AND THE PASSENGER SIDE DOOR UNLOCKED ON ITS OWN; JUNE 10, 2014- DRIVERS SIDE BACK DOOR & PASSENGER SIDE BACK DOOR BOTH UNLOCKED ON THEIR OWN; JUNE 23, 2014 - PASSENGER SIDE BACK DOOR WOULD NOT OPEN. *TR

I WAS TRAVELING AT HIGHWAY SPEED WITH THE CRUISE CONTROL SET AT APPROXIMATELY 70 MPH WHEN THE TRANSMISSION/DRIVE TRAIN WARNING LIGHT CAME ON. IT STAYED FOR SEVERAL SECONDS BEFORE TURNING OFF. I BEGAN TO LOOK FOR THE NEXT EXIT TO GET OFF AND TAKE A LOOK. AFTER ANOTHER MILE, THE SAME LIGHT CAME ON, ONLY THIS TIME, THE CHECK ENGINE LIGHT CAME ON WITH IT. THE CRUISE CONTROL SHUT OFF AND MY CAR BEGAN TO SLOW DOWN AND WOULD BARELY ACCELERATE WHEN THE GAS PEDAL WAS PRESSED. THE ENGINE ALSO STARTED TO RUN VERY ROUGHLY. I STOPPED ON THE SIDE OF THE HIGHWAY AND HAD IT TOWED TO THE NEAREST FACILITY, THINKING THAT IT WAS A PROBLEM WITH THE TRANSMISSION. AT THE SHOP, THEY TOLD ME IT WAS A DEFECTIVE THROTTLE BODY. THEY DISCOVERED THAT THE THROTTLE BODY HAD BEEN RECALLED ON SEVERAL OTHER MODELS OF FORD VEHICLES AND CALLED THEM. THEY WERE TOLD THAT MINE WAS NOT UNDER THE RECALL AND NOT UNDER WARRANTY. *TR

I WAS DRIVING ON THE FREEWAY WHEN MY FOCUS SUDDENLY LOST POWER AND SPEED DESPITE MY FOOT REMAINING ON THE GAS PEDAL. I HAD TO GET OVER TO THE SHOULDER SUDDENLY AND NARROWLY MISSED BEING HIT BY A SEMI. THE CAR WOULD NOT START BACK UP IMMEDIATELY AND A CHECK ENGINE / WRENCH LIGHT APPEARED. I LOST POWER SEVERAL MORE TIMES ON MY DRIVE TO WORK. IT WAS A NIGHTMARE. THE CAR WOULD NOT ACCELERATE BEYOND 55 ANYMORE UNTIL FIXED. IT TURNED OUT THAT THE THROTTLE BODY ASSEMBLY WENT ON THE CAR. IT COST $700 TO FIX THE ISSUE DESPITE THE CAR HAVING ONLY 38,000 MILES. THIS PROBLEM SHOULD NOT OCCUR ON A CAR WITH SUCH LOW MILEAGE. THIS WAS A VERY DANGEROUS PROBLEM! *TR

VEHICLE IDLE FLUCTUATES FROM 500 RPM TO 2000 RPM WHILE STOPPED AT LIGHT OR STOP SIGN. ENGINE KILLS ID IDLING TOO LONG OR WHILE TURNING STEERING WHEEL WHEN PARALLEL PARKING. GRINDING SOUND AND EXCESSIVE ENGINE VIBRATION WHILE ACCELERATING ON HIGHWAY ABOUT 2000 RPM. DEALER AND INDEPENDENT MECHANIC DETERMINED IT IS A FAILURE WITH THE THROTTLE BODY. DEALER CLAIMS IT IS NOT COVERED BY WARRANTY. MECHANIC DISAGREES. THESE ISSUES HAVE BEEN OCCURRING FOR THE LAST 18 MONTHS APPROXIMATELY.

SUSPECT THROTTLE BODY CONTROL. WRENCH LIGHT WARNING INDICATOR CAME ON. VEHICLE WOULD NOT ACCELERATE. COULD HERE ENGINE REV BUT WOULD NOT GO FASTER. PULLED TO SIDE OF THE ROAD. STOPPED CAR. CHECKED FLUIDS. ALL FLUIDS FINE. WAITED 10 MINUTES. RESTARTED CAR. CAR FINE. WRENCH LIGHT CONTINUES TO REAPPEAR AFTER 10 TO 15 MINUTES OF DRIVING. GOES AWAY AFTER CAR OFF FOR SEVERAL MINUTES THEN RESTARTED. *TT

THE BACK DOORS LOCK AND U CAN'T UNLOCK THEM NO MATTER WHAT U DO SOMETIMES THE FRONT PASSENGERS DOOR WILL LOCK TO BUT THAT ONE U CAN UNLOCK BY PULLING HANDLE WHAT HAPPENS IF MY LITTLE ONES ARE IN THE BACK AND I CAN'T GET TO THEM THIS IS NOT SAFE OR SMART

I DRIVE APPROXIMATELY 1 HOUR EACH WAY TO WORK AND BACK. DURING THIS TRIP I AM SPEND A LOT OF TIME ON TWO LANE MAJOR ACCESS ROADWAYS WITH SPEEDS OF 55 MPH. DRIVING AT A STEADY 60 MPH THROUGHOUT MOST OF MY TRIP, I HAD A SUDDEN LOSS OF POWER IN HEAVY TRAFFIC AND THE ORANGE WRENCH THAT SIGNIFIES "LIMP HOME MODE" CAME ON. SINCE HALF OF MY TRIP IS ON ROADS THAT ARE RURAL IN AMENITIES, I WAS UNABLE TO LIMP TO THE NEAREST FORD DEALERSHIP OR AUTO PARTS PLACE THE OFFER TESTING SERVICES. I COASTED TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE WHICH COULD BE DONE UNDER A ROLL AS IT IS A 5SPD. THE CAR RESTARTED IMMEDIATELY AND RAN PERFECT THE REST OF THE WAY HOME (ABOUT 25 MILES). THIS VEHICLE RAN FINE FOR THREE MORE WEEKS AND THEN BEGAN DOING THE SAME THING AGAIN. ONE OF THE THINGS I NOTICED THE MOST IS THAT IT DOES NOT SEEM TO DO THIS OVER 60 MPH AS ONE DAY A WEEK I AM TRAVELING AT MORE HIGHWAY SPEEDS (70 ISH) AND IT HAS NEVER DONE THIS UNDER THAT TYPE OF LOAD. THIS HAD BEEN AN OFF AND ON OCCURRENCE SINCE APRIL, YET HAS BECOME MORE COMMON. I BORROWED A SCAN TOOL FROM MY NEIGHBOR, DROVE THE CAR WITH IT PLUGGED IN, AND TODAY CAME UP WITH TWO CODES IN LESS THAN 11 MILES OF DRIVING. P2135 AND P2111 WHICH WHEN I CONTACTED MY FORD SERVICE TECHNICIAN CAME OUT TO BE THROTTLE BODY CODES. TO DATE IT HAS HAPPENED 27 TIMES WHILE DRIVING, HAS NOT LEFT ME STRANDED, YET, BUT HAS CAUSED RAPID DECELERATION IN SOME HEAVY TRAFFIC. CAR DOES RESET ITSELF AND RUNS FINE FOR A WHILE RIGHT AFTER, HOWEVER I AM CONCERNED THAT THIS COULD BECOME MUCH MORE OF A HAZARD AS TIME GOES ON. CURRENTLY HAS 74,500 MILES ON CAR. *TR

MY WIFE WAS DRIVING ON THE FREEWAY, AND THE CAR STOPPED RESPONDING TO THE GAS PEDAL SUDDENLY. THE LIGHT WITH THE WRENCH IMAGE CAME ON ALSO AT THAT TIME. SOMEHOW SHE WAS ABLE TO PULL OVER SAFELY ON THE SHOULDER. SHE TURNED THE CAR OFF AND AFTER SHE TURNED THE CAR BACK ON THE WARNING WRENCH LIGHT WAS GONE. AND THE VEHICLE RESPONDED TO THE GAS PEDAL FINE. SHE HAD TO DRIVE IN THE RIGHT LANE CAUTIOUSLY WITH THE EMERGENCY LIGHTS ON... *TR

NOT PROVIDED BY FORD CABIN AIR FILTER BENEFITS A CABIN AIR FILTER IS AN AIR PURIFICATION FILTER, SOMETIMES CALLED A ?MICRO CABIN AIR FILTER? OR "IN-CABIN MICROFILTER,"DESIGNED TO REMOVE THE MICROSCOPIC DUST, ALLERGENS, POLLUTANTS AND OTHER PARTICLES THAT COME INTO THE PASSENGER CABIN OF YOUR VEHICLE THROUGH ITS AIR VENTS. IN ADDITION TO MAKING THE AIR IN THE INTERIOR OF YOUR CAR UNPLEASANT AND UNHEALTHY, A DIRTY CABIN AIR FILTER, CLOGGED WITH DIRT, DUST, SMELLY MOLD AND ALLERGENS, CAN ALSO IMPACT THE PERFORMANCE OF YOUR DEFROSTER, HEATING AND AC, AND HEALTH HAZARDS. *TR