2014 Ford Focus Complaint Log

I received a recall notice from AutoNation Ford Miami but with no description or recall number. I took it to AutoNation Ford Miami for recall service. After my car was inspected I was told no recall service can be performed due to equipment no longer made/available. something about computer transmission system I believe but I'm not sure. I check online through VIN number and now it reflect my car has 0 recalls due to being fixed but nothing was done to fix recall.

when driving or just moving forward or back the vehicle jerks violently. seems that the transmission is not working properly. my research online has found many owners of this similar vehicle to have the same issue. this began happening at 56k miles, I use this vehicle less than 5k miles a year. many people online claim that this type of vehicle has a poor/bad transmission design. This should not be occurring this soon in a young vehicles life. I am reporting this because there is a chance that a pause or jerk hesitation while in traffic or freeway can cause a serious accident.

The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the steering wheel became difficult to turn. The contact stated that the power steering fault warning light was illuminated. The contact was able to drive to a near gas station. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the master control for the electronic system needed to be replaced. The vehicle was repaired. The contact called and made the local dealer aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V514000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 167,000.

I went to Oxford ME to buy a part on the way back to Augusta, ME the shift module shifted itself from (D)drive to (N) and the car was Rolling backwards as I was on a hill I pump the gas peddle until it shifted back into (D)drive this happened 3 times, I think it's the TCM also, the transmission began slipping after this problem and then the computer shut off the motor and I had to pull over to the side of the road and call a flatbed driver to pick me up at my house that's where I could use the phone 10 miles away! The tow was $127.00 The TMC Shift Module is $298.00 plus 5.5% Tax. This car Is Very Dangerous To Drive In Traffic or Anywhere!!! I took it to Quark Ford Dealership in Hallowell, Maine and there they said they can do a safety check on the doors & trunk the transmission check would cost me $126.00 an Hour to do! So, I left!

2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. THE CONSUMER STATED THE HV BATTERY FAILED TO START THE CAR. THE SMALL BATTERY FAILED TO CONTROL THE LIGHTS, DOORS, AND WINDOWS. THE COSUMER BELIEVED THE VEHICLE WAS UNDER WARRANTY, BUT WAS CHARGED $15,000.00 FOR THE REPAIRS.

Hesitation and jerking at take off from stop light. Engine stalling out when take off from a light. Without warning.

In September 2021, I contacted Allan Vigil Ford in Morrow, Georgia, to make an appointment for a recall transmission service of a 2014 Ford Focus. Recall transmission repairs have been done at this same dealership in the past. I was unable to drive the car and was given an appointment to drop the car off on October 18, which I did. I immediately requested a loaner vehicle and was told one wasn’t available. After, several weeks I was approved to receive a rental through Enterprise but cannot use that rental care company due to owing a balance. I had a similar issue in the past with Geico, who immediately allowed me to rent a car through Hertz. I was eventually informed I could rent with another car rental company and receive reimbursement. However, I did not receive this information in writing, and it would incur thousands of dollars upfront with no clear standard on the rental process or when I will receive reimbursement. This is not feasible considering I am still paying the monthly note to Navy Federal Credit Union and the insurance while the car is inoperable. I would also like to make it known I am a Registered Nurse and frontline worker and must travel from Locust Grove to Decatur to work, at least 40 miles one way. This hardship has created tension at my workplace because I cannot take any time off due to the pandemic. There is also tension in my relationships as I beg for rides and provide them cash, increasing my debts. I have done an online buyback quote with Carmax, and in working condition, they will pay $8000 for the vehicle, which will cover the remaining loan balance. Since it has been almost three months with no anticipated end date due to the needed transmission module, suitable options include Ford to buy back the vehicle, provide compensation, and a rental car.

my 2014 Ford Focus had a check engine light sensor alert on October 4th 2021. I scheduled for an appointment to have the vehicle serviced on October 18th 2021(closest time available). During the two week period I had noticed when I pumped gas that the engine seemed to have stalled when I tried to turn on the ignition. The second time the vehicle finally turned on but there was a low rumble noise. I gassed up a second time and I just heard a low rumble from the vehicle when I started the ignition. on 10/16/2021, I was low on gas but my low tank sensor did not go off so I figured I was okay to drive until I came to a gas station. My vehicle ended up stalling on a freeway while I was driving and I started to decelerate from 65 MPH to 60 and slowly decreasing. Nearly avoiding an accident I had my hazard lights on and slowly made my way to the emergency lane where I came to a complete stop and called for a tow. Upon getting my car serviced they determined that I needed a new fuel tank, fuel pump and purge valve due to the tank being warped. I had run out of gas, but my gauge and sensor did not detect that. Apparently this was a recall item a few years back but the manufacture said that my VIN was not on the recall list so I will have to pay this out of pocket.

After turning the car on a warning stating Fault with power steering. Now I cannot move the wheel hardly.

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 55 MPH, the transmission slipped from drive into neutral with the check engine warning light illuminated. The contact veered to the side of the road and restarted the vehicle. The contact then continued to drive. The contact stated that the failure reoccurred while driving. The vehicle was taken to the used car dealer it was purchased from. The vehicle was then taken to an authorized dealer where a software update was completed; however, the failure persisted. The vehicle was taken to a transmission specialist where it was diagnosed that the transmission needed to be rebuilt and the clutch needed to be replaced. Additionally, transmission software needed to be updated. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 99,486.

My Vehicle Transmission Gear shifting Malfunction while I was Making a Maneuver with my Vehicle going into forward Driving mode. I had too make a sudden Brake and place the gear back into the Park position. I turn the Engine off and restarted the Engine and placed in drive mode. I drove home with no other incidents but this could have been a crash into other cars and People in the area. I need someone too check into this matter concerning my Vehicle. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

When driving the car will just shut itself down. We took the car to a Ford dealership in Sterling Colorado in October of 2021 and was told that there was a recall on the electronic control module, transmission control module and that due to Covid it would take up to 8 months for the part to come in. When we contacted the dealership at the end of the 8 month wait they stated that they couldn’t repair the car to take it to a different dealership in Wray Colorado . We were again told that it could take several months to get the part in, we waited for several months for the part and it still didn’t come in. We contacted Ford about the issue and they told us to take the car back to the first dealership and have them put it on the computer just to confirm that it was the electronic control module, transmission control module and it would be taken care of. We did that and now Ford is telling us that they won’t fix the car because they can’t get the part, they want us to pay for a new transmission at the tune of $8000.00 and said that since the car was over 80,000 miles and out of the original warranty they won’t cover the repair for a new transmission. The dealership said the only way to fix the car is to have a new transmission control module or a new transmission. The recall on the transmission module covers the car up to 150,000 miles and our car has under 127,000 miles on it. We have tried since 2021 to get this taken care of.

I took car the get it service at Ford dealer In Nov 15 2021 after many months and many car dealers refusing or not having time to look at car and a few stalls. This being the second Ford focus same year and same problems that left us with bills that ford Corp refused to honor. Have names off peole but will leave it out. The advisor whom I was given and appt was made for transmission testing Ford said that iif I had it tested they would cover cost due to no parts to fix it due to shortages and backorders. The advisisor refused to have it tested since she said she tells all customers not to have them inspected I asked her what would be beneficial to that she got upset and limited any questions. I reported issue bt service Manger was gone for the day at 230pm. The latches and valves for tank deformations had not been started yet. Next morning after a messege and assurance issues would be dealt and advisor had said she would not deal with me service Manger tried to bully me into staying quiet. He said he would make sure advisor would help she didnt and very short time to do work which the fuel readings were worse then before. Shop foreman gave me his word that he woukd get transmission to be tested to keep agreement which he didn't follow thru after several messages and calls. And after car began to stall. Zero help from service dept. Ford Corp makes excuses never one solution to get it seen. Said i had to pay to have it seen. Zero help with dealers that refused to do recall and ford Corp work. After over 200 days and after reaching to owner of dealership that promised to make it right but service Manger refused to follow thru and after he told me to move on and go elsewhere. I got another dealer to check it but they only wanted the most expensive non covered work so I would have to say so. Not the top issue car went in. after 4 days and after ford Corp again making promises with worker not involved at all. So far 3500 bill Ford wants time but said no

ALMOST KILLED MYSELF IN THIS CAR!!! 2014 FORD FOCUS.power steering went out while driving.i was making a turn and the steering wheel got stiff and hard..car ran up the sidewalk almost hitting a wall.this car should be banned.FORD MOTOR should be ashamed..I contacted a dealerships because I learned of a recall on Ford focus electrical steering..but was told my car doesn't make the list for recall. cars same model and year qualify but mines doesn't. what sense does that make??!! If u have issues with your power steering in Ford focus why not change them all??!! Sent it to a shop and the quoted price to fix is insane. I have to pay for a faulty electrical power steering pump.and the curb I hit damaged the wheels..OMG this has to be illegal.. never..EVER BUYING A FORD AGAIN AND I WILL NOT LET MY FAMILY MEMBERS BUY EITHER. SHAME ON FORD

The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel made noises and locked up numerous times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with rack and pinion failure. The rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.

The last 5 or 6 times when filling the gas tank , the gas pump shuts off as if the tank is full, it is not. This has happened at multiple gas stations in Monmouth County , NJ.

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would shake uncontrollably, and the vehicle was hesitant to accelerate when the accelerator pedal was depressed. The contact also became aware that the clutch was slipping. Additionally, the vehicle occasionally failed to start with a clicking sound coming from the engine compartment. An unknown warning light was illuminated. The vehicle was towed to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was 135,610.

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 18V735000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to shudder and lose power. The contact pulled to the side of the road. While driving 30-35 MPH, the vehicle inadvertently decelerated to 5 MPH. The contact was able to get the vehicle to the dealer and was informed that parts would not be available for another 6 months. The approximate failure mileage was 80,000. Parts distribution disconnect.

The contact owns a 2014 Ford Focus. The contact stated that while stopped in traffic, the contact noticed that another vehicle was coming up from behind when the vehicle began to shudder and failed to accelerate. The vehicle behind was able to stop before crashing into the rear of the contact’s vehicle. The contact stated that the failure had occurred several times before while driving at various speeds. The vehicle failed to shift properly and made a grinding or a revving sound. The contact had taken the vehicle to the dealer who diagnosed that the dual-clutch shield had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 13V523000 (Power Train). The approximate failure mileage was 59,600.

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, he noticed that the check engine warning light was illuminated on the instrument panel. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective gear shifter. The contact was then referred to a dealer for assistance where they diagnosed the vehicle with a clutch failure. The contact was informed that the vehicle was not under recall or warranty and that he had to pay out of pocket for the repair. The manufacturer was notified of the failure and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 105,000.

The contact owns a 2014 Ford Focus. The contact stated that after refilling the gas tank, the vehicle would stall with the check engine warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle was repaired but continued to experience the failure. The vehicle was taken to the local dealer and was diagnosed but was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 82,544.

There are several issues to report. 1. When I put gas in the car it will not crank up fully until the 2 or 3 crank tries and I'll have to press on the accelerator to give it gas and finally it will start up. 2. There are extremely loud static bursts that comes out of the radio speakers when the radio is not on or the the key is out of the ignition. The radio started to work sporadically it comes on and off when it wants to. 3. The car sends messages out stating transmission is overheating and to pull over for 5 mins. It cuts off and also did not allow me to move it at all stuck in traffic.

Cluch

Transmission is overheated, burning smell, the car lost control, start zigzagging on the high way , and got into an accident, I was injured, and lost my job. The CarMax dealership, refused to take care of a car, or even take it back, because of the safety issues. Then, second time, the transmission slips on acceleration at starts and on highways. It feels like it's the transmission is in neutral. For the third time, the car was jerking and going forward and backward , that the transmission would slip badly, even totally disengage. I was getting on a very busy road and accelerated and suddenly the car decelerated; the car behind me almost rear ended me, honked his horn, but there was nothing I could do. As you can see, the problem been reproduced and confirmed by an independent service center as a non-safe to drive. But CarMax dealership ignoring the issues regardless.

This vehicle is experiencing a relapse of the same issues that led to a previous recall. It is experiencing fuel tank issues where the fuel gauge is unreliable and acts as though it is out of fuel despite reporting 1/4 tank. This has put the safety of occupants at risk as we were barely able to get off the highway in time before the vehicle came to a sudden and complete stop. The vehicle has not been inspected by the manufacturer as to do so will result in exorbitant out of pocket expense since Ford claims to have fixed the recall issue. That however, is not the case when it reoccurs a year later. Neither police nor insurance have inspected the vehicle as I was unaware that was a possibility The warning lamps that displayed were similar to a vehicle stalling out, which should not happen in an automatic transmission vehicle. It needs to be noted that this is a reoccurring issue of an allegedly fixed recall and Ford refuses to take any action on the matter.

Speakers making kids popping crackling ear piercing sounds even when car is shut off and keys are out car locked?! What's making this happen and is the car still safe to be in let alone drive?

The clutch slips when accelerator is pressed. It can be fixed (again, I've already had it fixed 3 times but it keeps happening). The car will stutter when accelerating and sometimes does not go right away, causing some safety concerns. It has been confirmed and fixed multiple times. There are no warning lamps for this malfunction.

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and stall upon the depression of the accelerator pedal without warning. The contact also stated that an abnormal grinding noise would emit from the vehicle without warning. The contact initially took the vehicle to an independent mechanic who diagnosed the failure as a defective reciprocal clutch connected to the transmission. The vehicle was then towed to a dealer where they informed her that the vehicle was not under recall. The manufacturer was also notified of the failure and referred her to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

The contact owns a 2014 Ford Focus. The contact stated while his wife was driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality. The driver continued to drive the vehicle manually without power steering functionality back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,003.

The contact owns a 2014 Ford Focus. The contact stated while parking the vehicle, she made a sharp turn to the right into a parking space and the power steering was still functional. The contact stated that when she went to restart the vehicle to leave the parking lot, she saw that the "steering assist fault service required" warning light was illuminated. The contact stated that the vehicle had loss power steering functionality. The contact contacted a dealer but did not have the vehicle diagnosed or repaired. The contact then had an independent mechanic diagnose the vehicle but did not repair the vehicle. The contact drove the vehicle to her home state and then contacted the local dealer. The local dealer informed her that the steering gear needed to be replaced. The vehicle was not repaired and was driven back to the residence. The manufacturer had been informed of the failure. The failure mileage was approximately 87,000.

The contact owns a 2014 Ford Focus. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power while the shifting gear. The vehicle was taken to a dealer where it was diagnosed and determined that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 147,000.

The engine shut down at highway speed (62mph). At time we were travelling on a state highway at night and with inclement weather. The engine light came on and identified engine fault and service engine now. There was no prior indication of any engine malfunction. The problem was confirmed and repaired by Johnson Ford in Pittsfield Massachusetts. The wiring harnass on the intake manifold was melted and exposed wiring that when wet became a dead short for the engine.

The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH and exiting off the highway, the contact noticed an abnormal noise coming from the vehicle. The contact noticed that the transmission warning light was illuminated. The contact pulled the vehicle over to the side of the road and called the local dealer to have the vehicle towed to the dealer. Days prior to the failure, the contact had the vehicle repaired for the clutch bolts being replaced in connection with the transmission. The local dealer inspected the vehicle and diagnosed the failure that the transmission module was faulty and that the transmission gears needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

On 08/18/2021, the Transmission Control Module (TCM) on our 2014 Ford Focus failed completely in a parking lot with NO ADVANCE WARNING. This failure of the transmission could have happened while driving in a dangerous location such as an entrance ramp, a busy highway or other location where it would have been impossible to move out of the traffic lane. THIS LACK OF ENGAGEMENT OR LOSS OF POWER COULD HAVE POSSIBLY ENDANGERED OUR LIVES OR THE LIVES OF OTHERS. The car was towed to a nearby Ford dealer who diagnosed the problem as a failed TCM. Ford sent us a letter in August 2016 titled as “Customer Satisfaction Program 14M02” for our specific 2014 Focus, with our specific VIN # that Ford was extending the warranty of the TCM, to a total of 10 years or 150,000 miles from the warranty start date, whichever occurs first. The Ford dealer ordered the TCM, but it is STILL ON BACKORDER with no estimated arrival time. The car has been unusable & sitting at the dealer’s lot WAITING FOR THE REPLACEMENT TCM FOR 4-1/2+ MONTHS! According to the Detroit Free Press article of 07/11/2019 (“Ford knew Focus, Fiesta had flawed transmission, sold them anyway”), Ford was aware of the problem. The serious transmission reliability issues with my 2014 Ford Focus go beyond just the TCM. The original TCM was reprogrammed after 30,000 miles. In the 126,728 miles the car has been driven, I have had the CLUTCH REPLACED FIVE TIMES due to SHUDDER DURING SHIFTING. In my opinion, it is a BREACH OF CONSUMER PROTECTION LAWS WHEN FORD DOES NOT HONOR THEIR WARRANTY IN A TIMELY MANNER. That indicates to me that Ford hasn’t taken ownership of these transmission problems and has DELAYED/NEGLECTED ITS DUTY TO REPAIR & MAKE THE CAR SAFE & RELIABLE. NHTSA should launch an investigation and force Ford to fix this transmission design failure before we and/or others become seriously injured or die because of the inadequate performance of this car’s transmission.

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the failure occurred intermittently. In addition, the failure occurred while the contact was driving from a stop sign or driving uphill. The vehicle was taken to the dealer where it was diagnosed with a failed clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the clutch had previously been replaced twice. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 32,000.

When driving at about 20 MPH both the front and rear passenger doors flew open. The warning light had come on 1 minute before this occurred. No other warnings or issues had been had with the doors to show this was going to happen. This is extremely dangerous!!! I was about to enter the highway. Imagine what could have happened if this occurred on the highway and a high speed??!! And the impact on children in the car???!!! And everyone else on the road...it could have caused a major accident impacting many innocent lives traveling on the highway! This vehicle has been inspected at Northside Ford of San Antonio where they confirmed the latch assembly FAILED. (This latch assembly has been recalled TWICE, and replaced TWICE) Clearly, it has NOT been fixed properly. Ford refuses to cover this expense. They are putting many at danger, as this latch system is STILL FAULTY. This incident occurred in August and Ford continues to refuse to recall it again upon every interaction with customer service.

Mid August last year my 2014 Focus lit up on the dash “service transmission immediately”. The car hesitated and shuddered through the gears and the automatic transmission wouldn’t go through all the gears. It is still under warranty. Took it to a local Ford dealer, they said the Transmission Control Module is out. This is the second time this has happened. My car has 65,000 miles on it. The dealer said the part was on back order, and could take months, and they could not offer a rental/loaner. They said I could “still drive the car until it finally just stops moving.” I tried driving it, it REALLY “stops moving” like when you’re trying to merge onto the interstate and semis are coming. It took the dealer 5.5 MONTHS to get the part. No loaner car could be offered from Ford or the local dealer. Just “sorry the part is ordered but that’s all we can do.” Almost 6 months without a car that I was still paying on, that was under warranty. It’s fixed now, but this is the SECOND TIME this issue has happened and when you’re driving it is EXTREMELY dangerous to both those in the vehicle and other commuters as well. The car will literally shift out of gear when you’re going 70+ miles per hour and you lose all control. It won’t accelerate from a stop when you need it to. It won’t slow down smoothly so that you can stop on time. It’s extremely dangerous and it’s apparently a common issue in these vehicles that hasn’t been properly addressed. If I could trade my car in I would before this issue recurs again but I owe on it a little more than its trade in is valued. This issue needs addressed asap, Ford should honestly offer a lemon buy back for those vehicles affected. Thank you.

The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and advised the contact to take the vehicle in to a dealer for assistance. The failure mileage was approximately 108,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 70 MPH, the vehicle began to decelerate. The contact stated no warning light was illuminated. The contact was able to park on the side of the roadway. The vehicle failed to restart. The vehicle was towed to a nearby gas station, even though the fuel gauge indicated that there was fuel in the tank. The contact stated that he added 9 gallons of fuel and the vehicle restarted. The contact stated that he had experienced the failure 6 times. The contact took the vehicle to an independent mechanic and they associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The contact took the vehicle to a local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 123,000.

The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving the vehicle would not exceed 45 MPH. The RPM would rev up however, the vehicle failed to respond. The check engine warning light was illuminated. The approximate failure mileage was 80,000. Parts distribution disconnect.

Transmission failure hard to shift overhead transmission

The contact owns a 2014 Ford Focus. The contact stated upon starting the vehicle, the message "hill assist not available" appeared on the instrument panel. There were several unknown warning lights along with the ABS warning light illuminated. The vehicle was taken to the dealer who diagnosed that the ABS module needed to be replaced however, the parts for the repair were not available. The vehicle was then taken to an independent mechanic who provided the same diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 46,000.

The transmission broke it stared to hard shift had problems down shifting and it would slip made it very hard to drive.

The contact owns a 2014 Ford Focus. The contact stated while stopped at a stop light, the contact attempted to accelerate, and the vehicle lunged forward with the check engine warning light illuminated. The contact stated that the vehicle started jerking. The contact stated that the vehicle accelerated and then started operating normally. The vehicle was taken to the dealer and the dealer stated that the transmission might have failed; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 50,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 30 mph, the vehicle stalled when she disengaged the brake pedal and depressed the accelerator pedal. There were no warning lights illuminated however, the hill start assist not available message was displayed on the instrument panel. The contact stated she was able to restart the vehicle and pull to the side of the road. The contact stated as she was attempting to park the vehicle at a nearby parking lot, she disengaged the brake pedal and depressed the accelerator pedal, and the vehicle stalled again. The transmission fault, service immediately message appeared on the instrument panel. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 79,000.

The contact owns a 2014 Ford Focus. The contact stated that the driver’s side door was not closing properly. The vehicle was taken to the dealer for an unknown recall repair. The dealer informed the contact that there were two other open unknown recalls on the vehicle related to the transmission control module failure and the fuel tank deformation. The contact stated that the recall repairs were completed however, the check engine warning light illuminated. The contact also stated that the vehicle would stall and shift gears independently while driving. The dealer was made aware of the failure and informed the contact that the parts for the repair were not available. The manufacturer was made aware of the failure and informed the contact that the parts for the repair were not available and a case was opened. The vehicle was not repaired. The approximate failure mileage was 137,000.

Transmission keeps failing on the car and it is currently in a ford dealership as they are refusing to acknowledge that there's a recall on it and that it should be covered. This is the 2nd or third time time that I had issues with the transmission itself not including other constant issues with the car itself.

Vehicle was left with Midwest Superstore in Hutchinson, Kansas July 2020 for multiple fuel related and transmission related problems. Dealer replaced purge valve (recall), did not inspect fuel tank. Also a transmission test was done and all above failure levels. Picked up the car with a dead battery, broken fuel gauge, and still stalled regularly with less than half tank fuel. Did not have spare vehicle, dealt with for entire year. Transmission frequently shutters or locks up. Vehicle frequently stalls in traffic or after fuel addition. Finally was able to get it back to dealer (a year later). They note that indeed the fuel tank is crushed (purge valve recall) and will require a tank and pump assembly. Dealership states that Ford will not honor replacement of these components even though the recall was never adequately performed the previous year. The only thing that can make the fuel tank crush is the defective purge valve they replaced.

The transmission got it fix the same day i got the car and its still messing up

The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would jerk and shudder upon the depression of the accelerator pedal without warning. The contact would be forced to restart the vehicle in order to resume normal driving operation. The contact had taken the vehicle to a dealer where they informed her that the clutch was defective and needed to be replaced. The manufacturer was notified of the failure and she was informed that the vehicle was not under recall. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The vehicle was not repaired. The failure mileage was unknown.