2014 Ford Focus Complaint Log

WHILE DRIVING. MY CAR REVS AT A VERY HIGH RPM 2K OR HIGHER. AND THE CAR ALSO REVS HIGH WHEN SHIFTING. I CANNOT DRIVE GREATER THAN 70 MPH IN FEAR THAT I WILL REV TOO HIGH AND RUIN MY TRANSMISSION. MY CAR ALSO SHUTTERS TERRIBLY.

ONCE THE TRANSMISSION HAS WARMED UP (GENERALLY ABOUT 10 MINUTES OF DRIVING) THE CAR BEGINS TO JERK, THE TRANSMISSION SLIPS, FAILS TO SHIFT DURING ACCELERATION AND MAKES THE ENTIRE CAR SHUDDER. WHEN STOPPING ON HILLS THIS CAN RESULT OF THE CAR SUDDENLY ROLLING BACKWARDS WHEN TRYING TO ACCELERATE. IT CAN ALSO MAKE GOING THROUGH INTERSECTIONS A HAIRY PROPOSITION. THIS HAPPENS CONSTANTLY AND MY WIFE AND I HAVE TAKEN TO CARPOOLING WHENEVER POSSIBLE. IT IS NOT SAFE TO DRIVE. WE NOTICED THE ISSUE SHORTLY AFTER I BOUGHT IT CERTIFIED PREOWNED FROM FORD IN NOVEMBER OF 2017. FORD TOLD ME REPEATEDLY THAT THERE WAS A LEARNING COMPONENT TO THE TRANSMISSION AND THAT IT HAD TO LEARN HOW I DRIVE BEFORE IT "SETTLED IN" AND TO GIVE IT TIME. AFTER A LEARNING MODULE RESET, MULTIPLE CALLS AND TRIPS TO FORD IN DECEMBER 2018 THEY FINALLY AGREED TO REPAIR THE TRANSMISSION. I WAS TOLD I WOULD RECEIVE A CALL TO SCHEDULE A REPAIR DATE ONCE THE PARTS CAME IN. THEY ALSO SAID AT THE TIME THAT THE VEHICLE SHOULD BE SAFE TO DRIVE IN THE MEANTIME DESPITE MY MISGIVINGS. THIS WAS OVER 8 MONTHS AGO. EACH TIME I CALL THEY SAID I AM STILL ON THE WAITING LIST AND THAT I HAVE TO WAIT LIKE EVERYONE ELSE. THERE IS NOTHING MORE THEY CAN DO UNTIL THEY HAVE THE PARTS. IT IS NOW 7/29/19, OVER 8 MONTHS LATER, AND THEY HAVE YET TO REPAIR THE VEHICLE BECAUSE THEY DO NOT HAVE PARTS. I HAVE BEEN TOLD BY MULTIPLE FORD DEALERSHIPS THAT THERE ARE NO PARTS CURRENTLY AVAILABLE NATIONALLY. IN MY AREA I WAS TOLD BY ONE SERVICE DEPARTMENT THAT IT IS COMMON TO WAIT OVER A YEAR. I CAN'T SELL THE CAR TO SOMEONE ELSE IN GOOD CONSCIENCE KNOWING THE PROBLEM. I CAN'T USE THE CAR SAFELY BECAUSE OF THE PROBLEM. I'M STILL MAKING MONTHLY PAYMENTS ON THE CAR DESPITE THE PROBLEM SO I CAN'T BUY A NEW CAR. I'M TRAPPED ALONG WITH APPARENTLY THOUSANDS OF OTHERS AND SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. FORD NEEDS TO BE HELD ACCOUNTABLE.

MY CAR ENGINE WOULD NOT SHUT OFF!

WHEN ACCELERATING, THE VEHICLE WILL SHAKE AND SHUDDER DUE TO A PROBLEM WITH THE DUAL CLUTCH AS DESCRIBED BY THE MANUFACTURER HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2019/08/14/FORD-STATEMENT-ON-DPS6-CUSTOMER-SATISFACTION-ACTIONS.HTML I HAVE CONTACTED FORD ABOUT MY ISSUE BUT THEY SAID MY VEHICLE WOULD NOT BE ELIGIBLE UNLESS THE CHECK ENGINE LIGHT CAME ON EVEN THOUGH I AM HAVING THE SAME PROBLEMS DESCRIBED.

2014 FORD FOCUS SE SEDAN. FORD PROCRASTINATED FIXING THE TRANSMISSION MODULE. I REPORTED THE PROBLEM REPEATEDLY BUT THEY SAID IT WAS NORMAL FOR THE 6 SPEED AUTO TRANSMISSION. FINALLY I THREATENED TO CONTACT NHTSA AND FORD CUSTOMER SERVICE AND THEY REPLACED THE MODULE AT 13,000 MILES AND AGAIN AFTER 26,000 MILES. THEY DELAYED AGAIN AND NOW AT 62,000 THEY SAY I NEED A NEW CLUTCH. MY DAD WAS A MECHANIC AND I TAKE CARE OF OUR VEHICLES. I BELIEVE THAT THE DELAY IN REPAIRING THE MODULE LEAD TO WEAR ON THE CLUTCH. IT IS VERY UNUSUAL FOR AN AUTOMATIC TRANSMISSION TO HAVE THIS PROBLEM WITH LESS THAN 100,000 MILES AND NORMAL WEAR AND TEAR, ESPECIALLY SINCE THE 2015 MODEL IS COVERED FOR THIS PROBLEM.

OFTEN WHEN DRIVING, THE TRANSMISSION WILL SHUDDER, SPECIFICALLY WITH HITTING THE GAS. I'M OFTEN CONCERNED ABOUT TURNING UP FRONT OF CARS AS IT SHUDDERS BEFORE FINALLY GOING. THIS HAS BEEN CONTINUAL WITH THIS VEHICLE

EVER SINCE WE BOUGHT THIS VEHICLE IT HAS LOST POWER DURING ACCELERATION, SLIPS OUT OF GEAR REGULARLY, WHEN STOPED ON AN INCLINE THE VEHICLE WILL ROLL BACK APPROX 3FT BEFORE THE TRANSMISSION WILL CATCH ALMOST HITTING VEHICLES BEHIND ME. IT HAS ALWAYS HAD THIS TERRIBLE SHUDDER COMING OUT OF 1ST GEAR. THIS IS AN AUTOMATIC DUAL CLUTCH TRANSMISSION. I WILL NOT LET MY CHILDREN RIDE IN THIS VEHICLE BECAUSE I FEEL IT IS UNSAFE AND IT WOULD NOT BE ETHICALLY RIGHT TO SELL IT TO SOMEONE ELSE.

DPS6 POWERSHIFT. I WAS AT A VERY BUSY BIG INTERSECTION..RIGHT IN THE MIDDLE OF IT THE CAR SLIPS/JERKS LIKE IT PUT ITSELF IN NEUTRAL AND WOULD NOT ACCELERATE AT ALL..A TRANSFER TRUCK WAS COMING AND BARELY GOT STOPPED ALMOST T BONED ME ON DRIVERSIDE WITH MY SON IN THE CAR. PLEASE TELL ME HOW THIS IS NOT A SAFETY CONCERN?? DOES SOMEONE HAVE TO DIE FOR THE NHTSA OR FORD TO TAKE THIS SERIOUSLY?? THIS HAS WENT ON FOR WAY TO LONG FOR NOTHING TO BE DONE ABOUT IT. NO MATTER HOW DANGEROUS IT IS TO ME, MY FAMILY, AND OTHER DRIVERS I HAVE NO CHOICE BUT TO DRIVE IT. IT'S OUR ONLY VEHICLE AND WE STILL OWE 11,000 ON IT AND IT'S ONLY WORTH 3,000. I HAVE TO LEAVE A HOUR EARLY FOR EVERY TRIP BC I KNOW I'M GOING TO BE STUCK ON THE SIDE OF THE RD LITERALLY EVERY 5 MIN...OR WORSE IN THE MIDDLE OF AN INTERSECTION. SOMETHING NEEDS TO BE DONE ABOUT THIS...I AM BEGGING YOU!!!

THREE DAYS AGO, WHILE TRAVELING 65 MPH ON A HIGHWAY DRIVING A 2014 FORD FOCUS, MY CAR TRANSMISSION SWITCHED TO WHAT SEEMS TO BE CALLED "UNINTENDED NEUTRAL," WHERE I WAS IN DRIVE BUT MY VEHICLE WOULD NOT ACCELERATE, AND INSTEAD REVVED LIKE I WAS FEEDING THE ENGINE GAS IN NEUTRAL. I HAD TO SLOW DOWN ON THE HIGHWAY AND EVENTUALLY SHUT OFF THE CAR AND RESTART IT TO SAFELY MOVE OVER TO THE SHOULDER. ACCORDING TO SUITS AND COMPLAINTS THAT HAVE BEEN GETTING MORE ATTENTION IN THE LAST MONTH, THIS SEEMS TO BE A MAJOR PROBLEM WITH THE DPS6 TRANSMISSION IN THE FORD FOCUS AND FIESTA - WITH INCREASED CALLS IN RECENT WEEKS FROM CONGRESS TO HAVE THE NHTSA LOOK IN TO THIS ISSUE AS WELL AS A SUDDEN ACCELERATION ISSUE THAT HAPPENS WHEN THESE VEHICLES COME OUT OF STOPS - WHICH HAS ALSO HAPPENED WITH THIS VEHICLE, ALL IN ADDITION TO THE INTENSE SHUDDERING THAT COMES FROM THE HOOD OF THE CAR NEARLY EVERY TIME I DRIVE. THOUGH IT IS AN AUTOMATIC TRANSMISSION, IT CONSISTENTLY DRIVES LIKE SOMEONE IS POORLY DRIVING A VEHICLE THAT HAS A MANUAL TRANSMISSION. WE WOULD NOT HAVE PURCHASED THIS CAR IF IT DROVE LIKE THIS AT THE DEALERSHIP, AND UPON RETURNING IT TO A DEALERSHIP OVER A YEAR AGO TO ASK FOR AN EXPLANATION ABOUT THE SHUDDERING, THE DEALER SAID THIS WAS ENTIRELY "NORMAL" AND HOW IT WAS SUPPOSED TO BE. I URGE THE NHTSA TO LOOK IN TO THIS ISSUE BECAUSE I AM NOT SURE WHAT I SHOULD DO - AN EXTENDED WARRANTY HAS BEEN PUT OUT FOR THESE TRANSMISSIONS BUT I HAVE SEEN MULTIPLE REPORTS ONLINE ABOUT PEOPLE GETTING THIS "FIXED" AT DEALERSHIPS THREE OR MORE TIMES AND AM UNSURE WHETHER I SHOULD JUST GET A DIFFERENT CAR OR IF THERE WILL BE A LONG TERM SOLUTION FROM FORD ON THIS ISSUE. THANK YOU.

AT A STOP LIGHT JUST BEFORE MY HOUSE MY CAR MADE A NOISE, LURCHED AND THEN DIDNT WANT TO ACCELERATE. IT WAS CLOSE TO HOME SO WE CRAWLED IT HOME THANKFULLY THEN IT REFUSED TO GO IN REVERSE. PREVIOUSLY IT HAD A STUTTER PROBLEM BROUGHT IT TO FORD AND OTHER MECHANICS AND GOT NO ANSWER AS TO WHAT CAUSED IT. CURRENTLY BEING IN MY 9TH MONTH OF PREGNANCY AND HAVING AN 11 MONTH OLD BABY IN THE CAR THESE ISSUES COULDVE CAUSED A CRASH AND PUT THE LIFE OF MY UNBORN CHILD AND MY BABY IN THE BACK IN DANGER. FORD KNOWS ABOUT THIS PROBLEM, BEING THAT IT IS THE TCM WHICH IS FAULTY HOWEVER THEY REFUSE TO FIX THE WHOLE PROBLEM. THE TCM CAUSES THE CLUTCH AND CLUTCH FORKS TO GO BAD LEADING TO THESE PROBLEMS AND FORD WANTS OVER $2000 TO FIX IT WHILE THEY ONLY REPLACE THE TCM. FORD PUT OUT THIS CAR KNOWING IT HAD THESE PROBLEMS ON THE PRODUCTION LINE AND DOES NOT PROPERLY INFORM OWNERS THEREFORE CAUSING A SAFETY ISSUE WHILE DRIVING.

POWER STEERING FAILED WHILE DRIVING. NEARLY CAUSED AN ACCIDENT. LUCKY THERE WERE NO OTHERS ON THE ROAD. FORD DEALERSHIP SAID RACK AND PINION NEEDED REPLACING. 2 WEEKS LATER THE TRANSMISSION COMPLETELY FAILED. HAD ALREADY BEEN RE-PROGRAMMED AS PART OF THE 14M02 PROGRAM. THIS DIDN'T FIX THE JUDDERING AND POOR GEAR PERFORMANCE. DEALER SAYS TRANSMISSION IS BROKEN AND NONE OF THE CUSTOMER PROGRAMS APPLY.

ALL OF THE INTERNAL LIGHTS HAVE STOPPED WORKING, AND THE HORN DOES NOT WORK. FUSES ARE ALL FINE. I NOTICED THE HORN NOT WORKING AFTER SOMEONE ALMOST HIT ME ON THE HIGHWAY.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE RPMS BECAME STUCK AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED, WHICH INDICATED THAT THE TRANSMISSION WAS RUNNING HOT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED FOR A MINUTES WITHOUT POWERING OFF THE ENGINE. THE TRANSMISSION INDICATOR ILLUMINATED "TRANSMISSION READY" AND THE CONTACT WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED SUNSET FORD (11700 GRAVOIS RD, ST, LOUIS, MO 63127, (314) 843-4431) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

AFTER 2 VISIT TO FORD THEY STATED THAT I NEEDED TO WAIT FOR A LETTER IN ORDER FOR THEM TO REPLACE PARTS THEY HAVE. THE CAR IS RUNNING LEAN BANK 1. WHEN FUELING, IT STALLS. IT HAS STALLED WHILE DRIVE ON A FEW OCCASIONS. THE FUEL ITSELF, GOES QUICK, NOW THAT THE PROBLEM HAS PERSISTED. GETTING UNDER THE CAR, FUEL TANK LOOKS DEFORMED AS WELL AND THE CODE I GET IN THE CAR IS P0171. IT'S BEEN CLOSE TO YEAR SINCE IT'S STARTED AND I STILL HAS NOT RECEIVED A LETTER.

WHEN IN STOP AND GO TRAFFIC OR ACCELERATING FROM A VERY SLOW SPEED TO A SPEED ABOVE 40MPH, MY CAR WILL EITHER A.) STALL WHILE ACCELERATING OR B.) WOULD NOT MOVE WHEN I PRESSED THE GAS PEDAL FROM A STOPPED POSITION. I RECEIVED A NOTICE FROM FORD IN DECEMBER 2018 ABOUT THIS ISSUE AND WAS TOLD TO KEEP THE FUEL TANK ABOVE HALF FULL. THIS ISSUE PERSISTS EVEN WITH A FULL TANK OF GAS, AND I'VE TAKEN IT INTO A FORD SERVICE CENTER TWICE AND TWO ROUNDS OF FIXES HAVE NOT REMEDIED THE PROBLEM. THE DATE ON THIS REPORT IS THE MOST RECENT INCIDENT OF THIS AFTER THE "FIXES" WERE IMPLEMENTED.

CAR WAS WORKING FINE MOST OF THE DAY. GOT IN MY CAR AND IT WOULD NOT START. I TRIED IT THREE TIMES, NO LUCK. I SHUT EVERYTHING OFF, PULLED THE KEYS, OPENED THE DOOR. I THEN TRIED AGAIN FO TURN ON CAR, CAME RIGHT ON. NOW HOWEVER, THE CAR IS HAVING OVER ACCELERATING AND DECELERATING PROBLEMS WHICH IT DIDNT HAVE TWO HOURS AGO. GOING UP/DOWN ANY TYPE OF HILL IS WHERE ITS THE WORST AT ACCELERATING AND DECELERATING RANDOMLY. SOMETIMES IT OVER ACCELERATING AND I DONT EVEN HAVE MY FOOT ON THE GAS AT THAT MOMENT. AND IT HAS A HARD BUCKING PROBLEM BETWEEN THE TWO RANDOM ACCELERATING/DECELERATING PROBLEMS.

THE VEHICLE WOULD STALL WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION. A RECALL WAS ADDRESSED AT A DEALERSHIP FOR THE PROBLEM 3 YEARS AGO. NOW THE CAR HAS 89,000 MILES AND THE REVERSE QUIT WORKING AND DRIVE HAS A STALLING PROBLEM AS WELL. I TOOK IT TO A PARTS STORE TO HAVE SOMEONE LOOK UP A COMPUTER TO IT. IT READ CLUTCH "B" ACTUATOR CONTROL CIRCUIT LOW. I WAS WITHIN THE CITY WHEN THE LATEST EVENT HAPPENED AND NOTICED THE CHECK ENGINE LIGHT CAME ON WHEN IT WAS DRIVING POORLY.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, IT DID NOT MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GEORGE WAIKEM FORD (330-478-1801, LOCATED AT 4321 LINCOLNWAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,500.

MY FAMILY WAS LEAVING A PARKING LOT AND WHEN THE CAR WAS STARTED UP THE STEERING WOULD NOT WORK PROPERLY. IT WOULD NOT TURN WITHOUT A LOT OF DIFFICULTIES. A MESSAGE CAME ON THAT SAID: STEERING ASSIST FAULT. SERVICE REQUIRED. WE HAD TO GET TO AN AIRPORT AND WE WERE STUCK IN A PARKING LOT. WE WENT ONLINE TO SEE IF OTHERS HAD THIS PROBLEM AND IF THERE WAS A SOLUTION. WE SAW THAT OTHERS HAD THIS PROBLEM. ONE SOLUTION WE READ WAS TO LET THE CAR SIT A BIT AND THEN TRY AGAIN. WE DID THIS AND EACH TIME IT WAS STILL VERY HARD TO TURN THE STEERING WHEEL. FINALLY, AFTER WAITING A LITTLE LONGER I STARTED THE CAR AND IT SEEMED TO BE ABLE TO MOVE BUT WAS STILL VERY DIFFICULT TO STEER. AFTER CIRCLING THE PARKING LOT A FEW TIMES WE DECIDED TO TRY TO GET TO THE AIRPORT ON TIME. I DROVE AND IT WAS VERY DIFFICULT BUT I WAS VERY CAREFUL AND WE GOT THERE AND THEN HOME, SEVERAL HOURS OF DRIVING. I TOOK THE CAR TO A LOCAL MECHANIC WHO SAID THAT WITH ONLY 58,000 MILES ON THE CAR IT SHOULD NOT HAVE THAT PROBLEM AND THAT HE COULD FIX IT FOR UP TO $2,000 BUT THAT HE WOULD RECOMMEND THAT FORD SHOULD PAY FOR IT AND THAT I SHOULD TAKE IT TO A FORD DEALER AND CONTACT FORD TO PAY FOR IT. I TOOK IT TO THE LOCAL FORD GARAGE WHO WAS VERY ACCOMMODATING BUT WERE UNABLE TO PAY FOR IT. I THEN CALLED THE FORD COMPANY PHONE AND THE PERSON TOLD ME THEY WOULD NOT PAY FOR IT AT ALL BUT THAT I SHOULD KEEP MY RECEIPT IN CASE THEY LATER WOULD PAY IF MANY WERE AFFECTED. I GOT THE CAR FIXED FOR $2,155. THAT WAS FOR: 1 HV6Z 3504 EP GEAR ASY - STEERING, AND ALSO FOR AN ALIGNMENT WHICH THEY SAID WAS NEEDED BECAUSE OF REPLACING WHAT THEY HAD IN THE STEERING. I HAD TRIED TO START THE CAR AT VARIOUS TIMES AND THE ERROR MESSAGE ALWAYS CAME UP AND IT ALWAYS STEERED HARD. I'M GLAD IT DIDN'T GO OUT ON ME WHEN I WAS DRIVING AS I SEE HAS HAPPENED WITH SOME PEOPLE. FORD SHOULD PAY FOR THIS.

UNDER ANY ACCELERATION THE CAR JERKS BACK AND FORTH, THE TRANSMISSION IS STARTING TO DRIVE REALLY ROUGH AND WE ONLY HAVE 60,000 MILES!

MY FORD FOCUS TRANSMISSION HAS BEEN ACTING STRANGELY. IT DOES NOT ACCELERATE SMOOTHLY. IT CONTINUALLY FEELS UNDERPOWERED AS IF IT IS GOING TO STALL OR STOP MOVING FORWARD. AT TIMES, IT SEEMS TO HAVE TROUBLE MOVING UP HILLS. PROBLEM OCCURS WHILE CAR IS MOVING. THE SERVICE ENGINE LIGHT CAME ON AND THE DEALER SAID IT WAS THE TRANSMISSION CLUTCH ASSEMBLY.

FORD FOCUS SE 2014 DPS6 TRANSMISSION ISSUES. VEHICLE SLIPPED INTO NEUTRAL IN MOTION WHILE ASCENDING A HILL AT 65MPH. THIS CAUSED MY VEHICLE TO LOSE SPEED QUICKLY WHICH ALMOST RESULTED IN ME GETTING REAR-ENDED BY A SEMI TRUCK WHO WAS TAILGATING ME. HE PROCEEDED TO HONK AS HE PROBABLY THOUGHT I GOT ON MY BRAKES. TRANSMISSION SLIPPED INTO NEUTRAL IN MOTION, WHILE PULLING OUT INTO A THEN CLEAR INTERSECTION TO GET ACROSS A 4 LANE HIGHWAY. ALMOST RESULTING IN ME GETTING T-BONED BY ONCOMING TRAFFIC. STOPPED TO CROSS AN INTERSECTION I WAITED FOR A CLEARING, I PRESSED THE GAS THE VEHICLE PROCEEDED VERY SLOWLY INTO THE INTERSECTION ALMOST AS IF THE TRANSMISSION WAS LAGGING. THIS COULD HAVE EASILY CAUSED ME TO GET T-BONED WHILE IN THE INTERSECTION.

WE PURCHASED THIS CAR AND IT CUT OFF ON MY DAUGHTER DUE TO THE GAS TANK NOT FUNCTIONING PROPERLY. THE CAR WAS REPAIRED AND WE PAID FOR IT. SHORTLY AFTER, THE CAR'S TRANSMISSION STOPPED SHIFTING PROPERLY, LOSE POWER, JERK, AND SHAKE WHILE DRIVING. IT HAS BECOME SO UNPREDICTABLE THAT WE ARE UNABLE TO DRIVE IT. WE HAVE BEEN TO FORD FOR THEIR SECRET REPAIRS TO THE TRANSMISSION AND CONSISTENTLY BEEN TOLD BY THOSE THAT ARE TO DO THE REPAIR THAT THEY DON'T KNOW ANYTHING ABOUT IT.

MY TRANSMISSION PROBLEMS STARTED VERY EARLY ON, MY CAR WOULD SHUDDER WITH I ACCELERATED FROM A DEAD STOP. I WOULD TAKE MY CAR TO THE FORD DEALER FOR REPAIR AND THEY WOULD ADJUST THE MODULE AND THAT WOULD WORK FOR A SHORT TIME ONLY TO HAPPEN AGAIN. AFTER SEVERAL ADJUSTMENTS THEY WOULD TELL ME THAT MY CAR WOULD NEED A NEW CLUTCH ASSEMBLY, CLUTCH AND THROW OUT BEARING. MY CAR HAS GONE THROUGH 3 CLUTCHES AND THE DEALER TOLD ME IT NEEDS A FOURTH. MY DAUGHTER ATTENDS THE UNIVERSITY OF WEST VIRGINIA AND WE DO NOT TAKE THIS CAR ANYMORE DUE TO THE SHUDDERING ON INCLINES IN THE MOUNTAINS.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH WAS NOT SECURING PROPERLY. THE CONTACT HAD TO MANEUVER AND ADJUST A CONNECTION TO HOLD THE DOOR SECURE. THE VEHICLE WAS DRIVEN TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA 92335, 1-(888) 629-1239) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN FIELD SERVICE ACTION NUMBER: 12M02 (SYNC WITH MYFORD MYLINCOLN TOUCH WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE) AND NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TCM AND FUEL SYSTEM PURGE VALVE ARE BOTH RECALLED ON THIS VEHICLE , I HAVE TAKEN IT TO FORD 6 TIMES IN A YEAR FOR THIS ISSUE, THEY TELL ME ITS NOT AFFECTED BUT IT IS ACCORDING TO YOUR WEBSITE AND MY CAR HAS ALL THE SYMPTOMS OF IT, ITLL LOOSE POWER ON THE INTERSTATE AND THEN AFTER I GET IT RESTARTED I CAN MAKE IT 2 MILES AND IT DOES IT AGAIN, IT IS A DEATH TRAP.

84000 MI I BRING INTO FORD DEALER THAT I PURCHASED FROM AND MAJORITY OF SERVICE HAS BEEN DONE AT. POOR SHIFTING AND STUTTERING HAS BEEN REPORTED AS FAR BACK AS 33,000 MILES. VEHICLE IS SO BAD NOW, AT A STOP LIGHT OR STOP SIGN, UPON PRESSING THE ACCELERATOR, CAR VIOLENTLY SHUDDERS AND WILL NOT MOVE FORWARD FOR 5 TO 8 SECONDS. TODAY, JULY 17TH 2019, DEALER FOUND CLUTCH TO BE 700 RPM OUT OF SPEC. TOLD ME THAT MY WARRANTY HAS EXPIRED BOTH FACTORY AND THE EXTRA SERVICE PROTECTION THAT I PURCHASED WHEN NEW. I EXPLAINED THAT THE DUAL-CLUTCH TRANSMISSION IS UNDER A FORD BULLETIN THAT IS COVERED FOR 100,000 MILES BECAUSE OF A KNOWN PROBLEM DATING BACK YEARS IN FOCUSES AND THE FORD FIESTA. SERVICE MANAGER GIVES ME FORD CORPORATE CUSTOMER SERVICE NUMBER TO CONTACT, SO I DO. I EXPLAINED TO THEM THAT THIS IS PART OF THE KNOWN TRANSMISSION ISSUE THAT FORD IS WELL AWARE OF ESPECIALLY IN LIGHT OF THE NEWS FEED IN THE PAST 72 HOURS WITH DOCUMENTS ADMITTING THEIR KNOWLEDGE OF DEFECTIVE TRANSMISSIONS. THIS CAR HAS BEEN UNSAFE FOR YEARS AND FORD DOES NOT STAND BEHIND IT, THEY TOLD ME AT FORD CUSTOMER SERVICE THAT THIS IS MY RESPONSIBILITY BUT TO SAVE MY RECEIPT IN CASE IN THE FUTURE THIS IS DEEMED PART OF THE ISSUE. I EXPLAINED TO BOTH THE SERVICE MANAGER AT THE FORD DEALERSHIP AND FORD CUSTOMER SERVICE THAT THIS WAS MY COLLEGE STUDENT DAUGHTER'S CAR, AND THAT IT IS A VERY UNSAFE VEHICLE THAT HAS ALMOST CAUSED HER TO GET INTO THREE ACCIDENTS DUE TO NO ACCELERATION. I CAN ATTEST THAT THE 2014 FORD FOCUS SE MODEL DOES HAVE TRANSMISSION ISSUES WHICH CAUSE A VERY UNSAFE VEHICLE.

TAKATA: THE PROBLEM WITH THE CAR IS IF YOU PUT GAS IN THE CAR THE CAR WILL NOT START YOU HAVE TO KEEP TURNING AND PRESSING ON THE GAS PEDAL UNTIL IT REGISTER THAT THERE IS GAS IN THE CAR. THE READ WILL SAY 98 MILES UNTIL YOU NEED GAS BUT IF YOU DONT PUT GAS IN BEFORE THEN THE CAR WILL SHUT OFF AND THAT READS AT ABOUT A QUARTER TANK OF GAS. THEN THERES TIMES I GET INTO THE CAR TO GO AND THE STEERING COLUMN WILL LOCK TO WHERE YOU CANT EVEN TURN THE WHEEL. I LOOKED IT UP AND I SEE THERES BEEN PROBLEM WITH THE STEERING COLUMN PLUS IT LITES UP IN THE CAR STEERING WHEEL DEFAULT I CALLED THE FORD BUT THERE SAYING THERE IS NO RECALL ON ANY OF THE TWO THINGS IM TALKING ABOUT. ITS NOT SAFE WHAT IF THE WHEEL DECIDES TO LOCK WHILE I AM DRIVING OR THE CAR SHUTS OF BECAUSE IT READ 98 MILES BEFORE YOU NEED GAS BUT THATS NOT THE CASE. I WAS DRIVING OUT OF MY DRIVEWAY AND THE WHEEL LOCKED. WITH THE GAS WAS ON THE ROAD AND THE CAR SHUT OFF LUCKILY I WAS CLOSE TO A GAS STATION.

I HAVE HAD TRANSMISSION PROBLEMS SINCE I PURCHASED MY 2014 FORD FOCUS SE. WITHIN THE FIRST 15,000 MILES, I HAD TO GET THE TRANSMISSION FIXED BECAUSE MY VEHICLE WAS SHUDDERING/STALLING. FORD TOLD ME THE TRANSMISSION WAS UNDER WARRANTY AND IT WOULD BE FREE TO FIX. I HAD TO HAVE IT FIXED THREE OTHER TIMES BEFORE HITTING 60,000 MILES FOR THE SAME ISSUES. NOW I AM OUT OF WARRANTY AND NEXT TIME IT WILL COST ME $1500 TO FIX! THESE ISSUES POSE A TRUE SAFETY CONCERN. ABOUT 10,000-ISH MILES AFTER GETTING MY CAR FIXED IT WILL BEGIN TO SHUTTER WHEN I'M PULLING OUT INTO TRAFFIC. OVER TIME THIS SHUTTER BECOMES A HESITATION OR A STALL, MEANING THAT I BECOME A SITTING DUCK IN THE MIDDLE OF INTERSECTIONS OR WHEN ENTERING BUSY ROADS, OR MERGING ONTO INTERSTATES. WHEN DRIVING IT IS IMPORTANT TO BE ABLE TO TIME YOUR ENTRY INTO TRAFFIC, I HAVE TO MAKE SURE TO GIVE MYSELF AN EXTRA BEAT JUST IN CASE MY CAR DECIDES TO HESITATE! USUALLY AFTER A HESITATION OR SHUTTER WHILE ENTERING TRAFFIC, MY CAR FAILS TO ACCELERATE AS IT SHOULD WHICH ADDS TO THE DANGER. IN ADDITION, MY CAR WILL ALSO ROLL/LURCH FORWARD AT TIMES WHEN I HAVE IT IN REVERSE. I MUST SLAM ON MY BREAK AND OFTEN TAKE IT OUT OF GEAR BEFORE IT WILL ACT AS IT SHOULD. IT ALSO DOES A WEIRD THING WHEN I AM USING MY CRUISE CONTROL AT HIGHER SPEEDS. IF I PUSH MY BREAK TO CANCEL THE CRUISE THE ENGINE SOUNDS AS THOUGH IT IS STUCK, THE RPMS STAY REALLY HIGH, AND IT IS AS THOUGH I AM IN NEUTRAL. MY BREAK STILL WORKS BUT I CAN PRESS MY GAS TO THE FLOOR AND IT WON'T MAKE A DIFFERENCE.THE AMOUNT OF TIME THIS LASTS WILL VARY. AFTER COMPLAINING, I HAVE BEEN TOLD I'M NOT DRIVING MY AUTOMATIC CORRECTLY, OR I HAVE BEEN OFFERED THE "OPPORTUNITY" TO BUY A NEW FORD. I HAVE ALSO BEEN TOLD ITS NOT A BIG DEAL BECAUSE IT WON'T PUT ME ON THE SIDE OF THE ROAD. WHAT I'M MOST CONCERNED ABOUT IS THAT IT WILL GET ME KILLED WHILE ON THE ROAD.

WHILE APPROACHING A STOP SIGN ON A CITY STREET WITH BRAKES EVENLY APPPLIED, MY FORD FOCUS DOWN SHIFTED AND STUTTERED, LURCHING ME AROUND 7 FEET IN TO THE INTERSECTION.

TRANSMISSION DPS6 ISSUE THAT IS NOTED ALL OVER THE PRESS BUT THE NHTSA REFUSES TO INVESTIGATE FURTHER AND PURSUE RECALL. STUTTERS ON ACCELERATION, GOES INTO NEUTRAL GETTING UP TO SPEED ON HIGHWAY. THIS IS A DAILY OCCURRENCE, MILLIONS FEEL UNSAFE IN THIS CAR.

WHILE LEAVING WORK, I WAS BACKING UP IN THE PARKING LOT AND THE TRANSMISSION SHUTTERED VERY BADLY AND EVEN AS I HAD MY BRAKES APPLIED IT LURCHED SEVERAL FEET ALMOST COLLIDING WITH A GARBAGE DUMPSTER.

I HAVE TAKEN MY VEHICLE IN 3 TIMES BECAUSE OF THE TRANSMISSION. THE CAR JERKS AT ANY GIVEN MOMENT, HESITATES AT RED LIGHTS AND STOP SIGNS. MY FAMILY ALMOST GOT HIS BY ANOTHER VEHICLE BECAUSE IT DIDN'T WANT TO MOVE. I LITERALLY HAD THE GAS PEDAL TO THE FLOOR AND THE RPMS WERE RUNNING HIGH BUT THE CAR WAS BARELY MOVING. I CAN BE ON THE HIGHWAY AND IT SOUNDS LIKE THE CAR SLIPPED GEAR AND IT'LL MAKE A HIGH ROARING SOUND. ALL OF THIS IS BECOMING MORE FREQUENT AND I FEAR FOR MY FAMILIES SAFETY AND FORD IS UNWILLING TO HELP.

I'VE OWNED MY CAR FOR SINCE 2015, I'VE HAD ISSUES WITH MY TRANSMISSION AND HAVE TAKEN IT TO THE DEALER MANY TIMES FOR THE SAME ISSUE WITH NO AVAIL. SERVICE MANAGERS STATING, "THIS IS HOW THE TRANSMISSION SHOULD BE RUNNING" OR BETTER YET, THEY GIVE ME DRIVING ADVICE AS TO HOW TO ACCELERATE SO MY CAR DOES NOT JOLT NOR STALL. TODAY 7/17/2019 MY TRANSMISSION FAULT SERVICE LIGHT WENT ON AND MY CAR IS SERIOUSLY SKIPPING AND STALLING. THIS TRANSMISSION IS FAULTY AND THESE CARS NEED TO BE TAKEN OFF THE ROAD. I CALLED FORD MOTOR CO ALL I WAS TOLD, WAS THAT MY TRANSMISSION IS ON AN EXTENDED WARRANTY. I DON'T WANT AN EXTENDED WARRANTY, I WANT A CAR THAT RUNS AND IS NOT GOING TO STALL ON ME AND MY FAMILY. MY CAR IS A 2014 WITH ONLY 33K MILES. MY CAR IS CURRENTLY AT THE DEALERS MY BROTHER WHO'S A MECHANIC DEFINITELY KNOWS FOR SURE MY CAR HAS A FAULTY TRANSMISSION. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND CANNOT DRIVE ON A FREEWAY/EXPRESSWAY AS IT DOES NOT ACCELERATE AND IT CONSTANTLY STALLS.

DUAL CLUTCH SYSTEM, LOSS OF POWER WHEN TRYING TO ACCELERATE, SHUDDERING WHEN SLOWING DOWN. ROLLING BACKWARD WHEN ACCELERATING AFTER STOP ON INCLINE. HAVE HAD THREE REPLACEMENTS AND BROUGHT IN FOR FOURH TIME ONLY TO BE TOLD ITS NORMAL.

7/15 WHILE APPROACHING A STOP SIGN OFF OF HIGHWAY CLINE MY FORD FOCUS SOUNDED LIKE IT WAS DOWNSHIFTING AS I HAD MY BRAKES APPLIED WITH SMOOTH PRESSURE THROUGHOUT BUT AS THE CAR DOWNSHIFTED AGAIN IT LAUNCHED ME INTO A 4 WAY INTERSECTION ALMOST CAUSING A MAJOR ACCIDENT.

7/15 DRIVING NORTH BOUND ON CLINE (HIGHWAY) AND WHILE MY FORD FOCUS SLIPPING OUT OF DRIVE IN TO NEUTRAL. COULDN'T GET MY CAR TO RESPOND AT ALL OR GET BACK IN DRIVE SO I PULLED OFF TO THE SHOULDER

I HAVE A 2014 FORD FOCUS WITH AN AUTOMATIC TRANSMISSION. THE VEHICLE HAS 37,000 MILES AND HAS BEEN IN THE DEALER 6 TIMES FOR TRANSMISSION PROBLEMS. THE DEALER HAS CLAIMED TO HAVE REPLACED THE TRANS ONCE AND ADJUSTED PROGRAMMING MULTIPLE TIMES. THE VEHICLE CONTINUES TO HESITATE, JERK, AND JUMP AT TIMES. UPON ACCELERATION , THIS PAST MONDAY AT A STOPLIGHT, THE CAR TOOK OFF AS NORMAL UP TO ABOUT 15 MPH AND WOULD NOT DRIVE. I WAS ABLE TO NARROWLY MISS BEING HIT FROM BEHIND. THIS VEHICLE HAS ALSO LUNGED WHILE IN SLOW MOVING TRAFFIC SEVERAL TIMES IN THE PAST THREE MONTHS. CAN NHTSA PLEASE HAVE FORD RECALL AND REPLACE THIS TRANSMISSION WITH A PROPER, SAFE, AND WORKABLE FIX. I INTENDED THIS VEHICLE TO BE HANDED DOWN TO MY 16 YEAR OLD DAUGHTER. NOT NOW. WHY IS FORD ABLE TO CONTINUE TO GET AWAY WITH OUT REPAIRING, OR REPLACING THE PROBLEM? THEY ARE RUSHING UNTESTED, UNPROVEN MECHANICAL TECHNOLOGY TO MARKET TO MAKE THEIR FUEL ECONOMY NUMBERS AT CUSTOMERS WELL BEING. IS THIS NOT FRAUDULENT? ALSO, WHY DO I KEEP GETTING LETTER FROM FORD TO TRADE MY CAR IN ON A NEW VEHICLE? IS THIS FORDS WAY OF GETTING OUT OF THE PROBLEM? IF SO THEY SHOULD BUY THIS VEHICLE BACK AT THE PRICE I PAID FOR IT. THANKS

SHUTTERING WHEN SHIFTING GEARS. CAR WAS AT ABOUT 6000 MILES ON THE ODOMETER WHEN IT STARTED.

MY 2014 FORD FOCUS HAS HAD SEVERAL INSTANCES WHERE I HAVE HAD TO PRESS THE ACCELERATOR MULTIPLE TIMES TO EVEN GET IT TO MOVE BUT ON SUNDAY JULY 14TH, 2019 AT ABOUT 2:30 IN THE AFTERNOON I WAS CROSSING AN INTERSECTION IN DOWNTOWN APEX NC AND MY CAR JUST STOPPED AND WOULDN'T GO. IT CONTINUALLY KEPT REVVING UP AND WOULDN'T GO ANYWHERE! I HAD A 6 MONTH OLD AS WELL AS MY 2 YEAR OLD SON IN MY BACKSEAT AND TRAFFIC WAS ABOUT TO START COMING RIGHT FOR ME. I HAD TO LITERALLY FLOOR MY CAR NUMEROUS TIMES BEFORE IT WOULD EVEN MOVE AND WHEN IT DID IT JUMPED INTO THE NEXT LANE OVER. I HAVE HAD THE CLUTCHES REPLACED IN THIS VEHICLE 4 TIMES ALREADY AND HAVE TAKEN IT BACK TO GET THEM DONE AND HAVE BEEN TURNED DOWN BECAUSE SUPPOSEDLY THERE ISN'T AN ISSUE. I AM OFFICIALLY SCARED FOR MINE AND MY SONS LIVES DRIVING THIS CAR BUT THERE IS NOTHING I CAN DO BECAUSE IT IS THE ONLY CAR I HAVE TO DRIVE TO WORK. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS AND THEY NEED TO BE TAKEN OFF THE ROADS!

SINCE OWNING THIS VEHICLE BRAND NEW, THERE HAVE BEEN CONSISTENT TRANSMISSION ISSUES. WHILE THE VEHICLE IS IN MOTION, REGARDLESS OF SPEED, IT FEELS LIKE IT SLIPS INTO NEUTRAL GEAR EVEN THOUGH IT IS AN AUTOMATIC. WE HAVE TO PULL OVER AS QUICK AS WE CAN TO AVOID GETTING HIT BY OTHER MOVING VEHICLES. OUR VEHICLE HAS BEEN BACK TO THE DEALERSHIP NUMEROUS TIMES FOR THIS ISSUE TO WHERE THEY HAVE REPLACED PARTS RELATED TO SOME CLUTCH SYSTEM. THE DEALERSHIP DID NOT PROVIDE REPAIR ORDER DOCUMENTS FOR THESE REPAIRS. THE MOST CURRENT ISSUE WAS THIS PAST SATURDAY WHEN THE VEHICLE AGAIN LOST POWER WHILE DRIVING, HAD TO PULL OVER AND SIT FOR A WHILE. START THE VEHICLE BACK UP AND IT WORKS NORMAL AGAIN. THIS IS EXTREMELY DANGEROUS. WE ARE THE ORIGINAL OWNERS AND STILL OWE $ ON IT. WOULD LIKE FORD TO JUST BUY BACK THE CAR.

ON MY WAY TO WORK I WAS TAKING A LEFT TURN ONTO THE HIGHWAY. IN DOING SO, THE CAR CUT POWER CAUSING THE CARS BEHIND ME TO ALMOST HIT THE BACK OF THE CAR AT ABOUT 40 MILES AND HOUR. THIS IS A VERY UNSAFE VEHICLE, I AM WAITING FOR THE DAY SOMEONE ISN'T PAYING ATTENTION WHEN THE TRANSMISSION FAILS TO PERFORM IN A USUAL MANOR AND I, OR SOMEONE ELSE IN THE CAR, IS SERIOUSLY INJURED.

MY 2014 FOCUS HAS BEEN SENT TO FORD 3 TIMES SINCE I PURCHASED IT NEW IN 2014 FOR FOR TRANSMISSION ISSUES. THREE TIMES, I HAVE LOST ALL POWER IN THE VEHICLE AND HAVE HAD TO COAST TO A STOP. TWO OF THOSE TIMES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING, THE OTHER TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR A REPAIR. EACH TIME THIS HAPPENED I WENT TO THE DEALERSHIP AND WAS TOLD THAT THE ISSUE WAS FIXED OR THEY COULDN'T REPEAT THE ISSUE. MY CAR IS THE LARGEST PURCHASE THAT I HAVE EVER MADE, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE WIDESPREAD. THE GOVERNMENT IS SUPPOSED TO BE LOOKING OUT FOR ITS CITIZENS. WHAT CAN BE DONE TO HOLD FORD ACCOUNTABLE FOR SELLING A FAULTY VEHICLE AND NOT PROVIDING A SOLUTION? WHILE NOT A SEVERE AS THE CAR SHUTTING OFF, I ALSO REGULARLY EXPERIENCE UNEVEN ACCELERATION WHERE THE CAR SPEEDS UP AND SLOWS DOWN VIOLENTLY WHEN IN FIRST GEAR.

MY CAR WAS NOT ACCELERATING AND A MESSAGE ABOUT THE TRANSMISSION CAME UP. THE CAR WOULD NOT TURN BACK ON AND I CAN'T REVERSE OR DRIVE.

MULTIPLE TRANSMISSION REPAIRS/ISSUES INCLUDING SHUDDER, SLIPPING OUT OF GEAR WHILE MOVING, BUCKING. IN 3 SPECIFIC INCIDENTS, THE CAR SLIPPED OUT OF GEAR WHILE IN MOTION IN AN INTERSECTION IN HEAVY TRAFFIC. CAR WAS SOLD AS AN "AUTOMATIC" BUT IT WAS NOT DISCLOSED THAT IT WAS A COMPUTER CONTROLLED MANUAL. DEALER SAYS CAR IS PERFORMING AS DESIGNED PERFORMED SOME NON-SPECIFIC UPDATE.

HAVING PROBLEMS WITH TRANSMISSION. CLUTCH WOULD CHATTER, SHUDDER AND SLIP. TRANSMISSION CONTROL MODULE WAS REPROGRAMMED ON: 6/15/2015, AND 2/01/2016. AFTER THAT ACTION THE CLUTCH WAS REPLACED ON 2/16/2018. WHILE TURNING INTO TRAFFIC THE TRANSMISSION WOULD SOMETIMES SLIP AND NOT GET THE CAR UP TO SPEED. WHEN THE ENGINE IS TURNED OFF THE CLUTCH SHUDDERS OFF.

I HAVE A 2014 FORD FOCUS TITANIUM. MY VEHICLE HAS JUST PASSED THE 70,000 MILE MARK AND CONTINUES TO EXPERIENCE WITH THE TRANSMISSION TO INCLUDE BUCKING, KICKING, JERKING, AND DELAYED ACCELERATION. THE VEHICLE HAS BEEN IN FOR MULTIPLE SOFTWARE UPDATES AND A NEW CLUTCH. THE PROBLEM CONTINUES AND I DO NOT BELIEVE THE COMPANY HAS A SOLID FIX FOR THIS. THE ISSUES WITH THE TRANSMISSION ARE FOR MULTIPLE YEARS WITHIN THE FOCUS AND FIESTA VEHICLES. JUST TODAY, THE VEHICLE LOST ACCELERATION AS I WAS GOING AROUND A TURN. SIMPLY PUT, I DO NOT FEEL SAFE IN MY FORD FOCUS AND I WANT TO KNOW WHAT IS BEING DONE TO RESOLVE THIS SO DRIVERS ARE SAFE AND SECURE.

THIS CAR HESITATES AND JERKS FROM A STOPPED POSITION. THERE IS A RATTLE AS THE CAR STARTS MOVING. ON TWO OCCASIONS, WHILE MERGING UPHILL INTO TRAFFIC, THE CAR STALLED. ON SEVERAL OTHER OCCASIONS, IT CAME CLOSE TO STALLING. I'VE TAKEN IT TO THE DEALER SEVERAL TIMES OVER THE YEARS AND THEY TELL ME THERE IS NOTHING WRONG. WHEN I GET THE CAR BACK FROM BEING REPAIRED, THE 'CHECK ENGINE' LIGHT COMES BACK ON AFTER A WEEK OR TWO. I CAN'T ANSWER YOUR QUESTION BELOW ABOUT WHEN IT HAPPENED. IT HAPPENS ALL THE TIME.

TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20-30 MPH, THE INSTRUMENT CLUSTER GAUGES FLUCTUATED AND THE VEHICLE LUNGED FORWARD. THE CONTACT STATED THAT THE HILL ASSIST AND ABS WARNING INDICATORS ILLUMINATED AND THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED THE FAILURES PRIOR TO BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). CASTLE FORD (LOCATED AT 3930 FRANKLIN ST, MICHIGAN CITY, IN 46360, (219) 879-5381) AND THE MANUFACTURER WERE INFORMED OF THE FAILURES VIA TELEPHONE. THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,154.

I WAS COMING HOME ON THURSDAY NIGHT IN DARK JULY 11,2019 AND MY CAR WAS TRYING CUT OFF. I WAS ABLE MAKE IT IN YARD. I TOLD MY MOM SHE THOUGHT I WAS OUT OF GAS. I HAD OVER HALF TANK.SO MOM SAID LET'S DRIVE IT TO STORE. WE CRANK UP IT WOULDN'T GO IN REVERSE. THE NEXT MORNING I CALL TROPHY FORD AND TOLD THEM.I WOULD BE BRING IT IN IF IT WOULD GO IN REVERSE. OK SO IT DID BUT KEPT TRYING CUT OFF A CAR ALMOST HIT ME AS I WAS TRYING GET IT.ACROSS HIGHWAY. I PURCHASED THIS CAR JULY OF 2017. I HAVE NEVER RECEIVED NO KIND OF RECALL ON ANYTHING, BUT NOW THEY SAY IT'S ALL THESE RECALLS. THE DOOR LATCH MESS UP LAST MONDAY I HAD TO HOLD DOOR WITH MY ARM OUT WINDOW WHILE I WAS DRIVING. THE TOLD ME.OH RECALL WE FIX IT FREE. TOOK THEM 3 DAYS FIX IT I ALMOST MISS WORK TRYING GET RIDE. NOW MY TRANSMISSION GONE OUT AND THEY SAY I NEED CLUTCH WHICH I HAD TO PAY BUT IT WAS IN RECALL. THIS IS NOT FAIR AT ALL I LIKE TO GET LAWYER BUT I AM.TOO POOR MY SON START COLLEGE AND HAS NO WAY THERE NOW CAUSE CAR BROKE.WE WORK MINIMUM WAGE AT RESTAURANT. HOW CAN THIS BE FAIR AFTER HE ALMOST GOT KILLED. WE HAVE A FORD RANGER TRUCK WE HAD FOR 16 YRS NO MOTOR OR TRANSMISSION PROBLEMS SO I ALWAYS PURCHASE FORD BUT NOW I SEE I HAVE TO PUT THE WORD OUT THESE FOCUS ARE A PIECE OF CRAP. PLEASE HELP ME PLEASE I'M BEGGING DON'T STOP MY.SON EDUCATION.