NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Ford Focus. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
I HAVE A 2016 FORD FOCUS HATCHBACK, IT JERKS WHEN ACCELERATING, AND MAKES AN ODD SOUND WHEN I AM REVERSING AND TURNING. I CANT AFFORD TO PAY OUT OF POCKET FOR THESE REPAIRS, BUT I CAN SEE FORD HAS HAD SIMILAR PROBLEMS WITH FOCUSES IN THE PAST, I HAVE A 5 YEAR OLD SON. AND I WOULD LOVE FOR THIS TO BE A RECALL DUE TO THE ON GOING ISSUES.
I TOOK MY VEHICLE TO FORD FOR A RECALL ON THE CANISTER PURGE VALVE IN THE FUEL SYSTEM. THEY PREVIOUSLY FIXED IT ON APRIL 16, 2019. MY FUEL TANK IMPLODED AND MY CAR WAS STALLING OUT AND EVENTUALLY WOULD NOT START. NOW IT'S OUT AGAIN AND MY CAR IS STALLING OUT WHILE DRIVING, HAVING ISSUES WITH STARTING AND MY CHECK ENGINE LIGHT IS ON. THIS HAS ALL HAPPENED ON BOTH CITY STREET AT LIGHTS AND HIGHWAYS. MAINLY WHEN I AM STOPPED AT A STOP LIGHT IT WILL REV UP BY ITSELF AND THEN STALL OUT WHEN I START ACCELERATING. I'VE ALMOST BEEN REAR-ENDED DUE TO THIS ISSUE. I WAS TOLD THERE WAS NO SUCH RECALL ON MY VEHICLE FOR THIS MATTER AND WHEN I TRIED TO SHOW THEM THE DOCUMENT I HAVE FOR THE RECALL THEY STILL DEEMED IT INCORRECT. THEY REFUSED TO FIX MY CAR BECAUSE OF IT PREVIOUSLY BEING FIXED AND SENT ME ON MY WAY. I HAVE HAD MANY ISSUES WITH THE CAR RESULTING IN IT BREAKING DOWN MULTIPLE TIMES DUE TO RECALLS. THE TRANSMISSION ITSELF HAS BEEN REPLACED TWICE AND THE CPV ONCE AND NOW IT NEEDS REPLACED AGAIN. I CALLED FORD CORPORATE AND THEY WOULD NOT DO ANYTHING FOR ME, ONLY KEPT REPEATING THAT IT'S A ONE TIME FIX. FORD SIMPLY PUT A BAND-AID ON THE ISSUE RATHER THAN SOLVING THE ISSUE.
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer, diagnosed, and repaired; however, the failure persisted. The contact was unsure of what part was replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was previously repaired under the recall however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.
WHEN SHIFTING INTO REVERSE, BACKUP CAMERA FOR 2016 FORD FOCUS SE FREQUENTLY DISPLAYS AS "CAMERA UNAVAILABLE" OR DISPLAYS AN IMAGE TOO DARK TO DECIPHER.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ACCELERATING, THE VEHICLE SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
The contact owns a 2016 Ford Focus. The contact stated that while driving approximately 35-40 mph the vehicle stalled without warning. The vehicle was able to be restarted. The vehicle was taken to the local dealer where it was diagnosed that the wheel bearings needed to be replaced. The vehicle was repaired however the failure recurred. The manufacturer was not notified. The failure mileage was 78,066.
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle suddenly stalled. The failure usually occurred whenever there was less than half a tank of fuel. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was available. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 83,000.
The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate, the vehicle failed to shift gears as intended. The failure occurred on several occasions. No warning light was illuminated. The vehicle was previously repaired under an unknown recall for the dual-clutch in the transmission; however, the failure persisted. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated the vehicle was no longer under warranty and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.
IT IS HARD TO START AFTER REFUELING. STARTER KEEPS TRYING BUT UNLESS YOU PRESS THE GAS PEDAL, IT WILL NOT STARTS. THEN IT SPUTTERS WHEN IT STARTS. IT HAS ALSO SPUTTER A COUPLE OF TIMES WHEN RUNNING (BUT IT NEVER STALLED)
MY CAR FEELS LIKE IT'S JERKING.
WHEN PULLING OFF FROM A STANDSTILL THE TRANSMISSION SLIPS AND JERKS. THIS PROBLEM DOES,NT HAPPEN EVERY TIME BUT IT APPEARS TO BE WORSE WHEN THERE ARE PASSENGERS IN THE CAR. THE DATE BELOW IS THE LAST TIME IT HAPPENED. HAVE TAKEN IT BACK TO THE DEALERSHIP AND THEY SAID IT DID OK WHEN THEY DROVE IT.
TRANSMISSION SLIPS AND STALLS WHEN INCREASING SPEEDS OR DOESNT SHIFT AT ALL. I WAS ON THE HIGHWAY AND HAD TO PULL OFF DO TO IT STALLED OUT 4 TIMES NOTE THIS IS AN AUTOMATIC TRANSMISSION AND IT SLIPS AND STALLS OR DOESNT SHIFT AT ALL. WHEN THIS STARTED IT WAS AT 14000 MILES AND NOW ITS AT 16568 MILES AND ITS NOW STALLING.
THE AFFECTED VEHICLES ARE 2011 TO 2016 FIESTAS AND 2012 TO 2016 FOCUS MODELS. THE POWERSHIFT TRANSMISSION IS A SIX-SPEED DUAL-CLUTCH AUTOMATIC, AND COMPLAINTS ABOUT THE GEARBOX INCLUDE STUMBLING, SHUDDERING, ROUGH SHIFTS, HESITATION, AND PREMATURE WEAR.MAR 6, 2020 DOES THIS APPLY TOWARDS MY CAR MAKE & MODEL????
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED BETWEEN SHIFTING GEARS. NO WARING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A LETTER HE RECEIVED FROM FORD FOR THE REPAIR OF THE CLUTCH ASSEMBLY AND HARDWARE, AND THE REPLACEMENT OF THE CLUTCH MODULATOR. THE CONTACT STATED THAT THE REPAIR WAS NOT DUE TO A RECALL. THE VEHICLE WAS TAKEN TO THE NORTHGATE FORD (8940 COLERAIN AVE, CINCINNATI, OH 45251), AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY FOR THE REPAIR OF THE TRANSMISSION CLUTCH AND HE HAD TO PAY OUT OF POCKET FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 79,552.
The contact owns a 2016 Ford Focus. The contact stated that while the transmission was shifting gear there was a loud sound coming from the vehicle and the vehicle shook abnormally. The vehicle became unable to shift out of park and felt as though the vehicle was in neutral. The check engine warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed and the contact was informed that the transmission control module had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer stated that the failure was related to TSB Number: 14M02 (Power Train) however, the vehicle was out of warranty. The approximate failure mileage was 53,000.
WAS DRIVING ON CITY STREET AND THE CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY THE CAR STARTED TO SHAKE AND VIBRATE, WAS MAKING A CLICKING SOUND, RPM'S WE'RE GOING UP AND DOWN AND THE CAR DIDN'T WANT TO MOVE. WAS ABLE TO GET IT OFF THE ROAD AND EVEN IN PARK THE RPM'S KEPT GOING UP AND DOWN AND CAR WAS SHAKING AND VIBRATING STILL
This car is on it 3rd set of clutches and a Tcm reflash .we have not even had this car for a year yet and now it’s going into the dealer ship again for the same clutch problem. This Thursday. This car is not safe to drive and the dealer ship will not by car back I’m hoping someone can help me with this complaint thanks for your time
CAR IS ONLY 4 YEARS AND IT'S SPUTTERS,LOSES ACCELERATION AND FINALLY DIED. DOES NOT GO IN REVERSE. TRANSMISSION SHOT.
I WAS ON THE WAY DRIVING TO FIESTA FORD IN INDIO TO GET MY TRANSMISSION FIXED I HAD NO OTHER WAY TO GET IT TOWED DOWN THERE THAT MY WARRANTY,PATRIOT WARRANTY DECIDED NOT TO FIX MY CAR AFTER HAVING MY CAR FOR 2 WEEKS REMIND YOU I'M A CAREGIVER SO DRIVING ON THE WAY YOU KNOW MY TRANSMISSION IS GONE IT STARTLED ON ME AND A DIESEL NEARLY HIT MEI'VE BEEN TRYING TO FIND THE RECALL ON ON THE TRANSMISSION BUT THEY SAID THAT IT'S TOO LATE THE TRANSMISSION BEEN MESSED UP SINCE THE DAY THAT I GOT IT IT WAS A USED CAR I GOT IT FROM COACHELLA VOLKSWAGEN
The contact owns a 2016 Ford Focus. The contact stated while attempting to accelerate from a stop, the vehicle would shake, vibrate, and shudder. Also, the vehicle would roll backward although the transmission was in the drive position. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 25,000.
The contact owns a 2016 Ford Focus. The contact stated that since owning the vehicle, she has had the transmission clutch replaced on two separate occasions. The contact stated that the vehicle would hesitate upon depression of the accelerator pedal without warning. The contact had the vehicle repaired by the dealer after each failure under the vehicle warranty. The manufacturer had been notified of the failure. The vehicle was repaired. The failure mileage was approximately 47,000.
VEHICLE MANUFACTURED 06/2016. VEHICLE HAS SHUTTERED WHEN ACCELERATING FROM A STOP SINCE PURCHASE IN FALL 2016. I HAVE BROUGHT THE VEHICLE TO THE DEALER FOR THIS AND THEY INFORMED ME THERE IS NOTHING THEY CAN DO ABOUT IT, IT IS JUST THE WAY THE 2016 FORD FOCUS IS BUILT. ON 31 AUGUST 2020 THE VEHICLE WAS OFF IN A PARKING SPOT. WHEN I TURNED THE VEHICLE ON AND SHIFTED INTO REVERSE, TO BACK OUT, THE VEHICLE WOULD NOT MOVE AND THE SERVICE ENGINE LIGHT IS CAME ON. WHEN I PUT THE VEHICLE IN REVERSE THE DASHBOARD INDICATOR READS R AND THE BACK UP CAMERA ACTIVATES BUT THE TIRES DO NOT SPIN AND THE VEHICLE DOES NOT MOVE. TO BACK OUT OF A PARKING SPACE I HAVE TO PUSH THE VEHICLE OUT. I HAVE DRIVEN THE VEHICLE APPROX 30 MILES SINCE THIS HAPPENED AND THE SHUTTERING IS MUCH WORSE THAN BEFORE. WHEN STARTING TO MOVE FROM A STOP THE VEHICLE STRUGGLES FOR ABOUT 5 SECONDS BEFORE ACCELERATION. VEHICLE IS AT 82,395 MILES.*DT CONSUMER HAS BEEN IN CONTACT WITH THE DEALER AND HAS REPLACED THE TCM WHICH WAS UNDER RECALL BUT ISSUE IS RECURRING. DEALER IS ASKING FOR $3,000 TO HAVE IT FIXED. CONSUMER HAS CONTACTED THE MANUFACTURER AND WAS PROVIDED #20B23 (REPLACEMENT OF CLUTCH ACTIVATOR MOTOR). CONSUMER PROVIDED INFO TO DEALER BUT VEHICLE IS NOT QUALIFIED DOES NOT HAVE ERROR CODES LISTED.*JB
THE VEHICLE HAS HAD 2 TRANSMISSION FAILURES WITHING 1,700 MILES. THE FIRST AT 64,000 MILES AND CHANGE, WHICH BEGAN WITH GRINDING IN 3RD GEAR AND PROGRESSED TO 4TH AS WELL. IT WAS REPLACED WITH A FACTORY REFURBISHED TRANSMISSION. THIS TRANSMISSION FAILED AT 66,000 MILES, LESS THAN 2 MONTHS AFTER REPAIR. THIS TIME IT WAS JUST GRINDING IN 4TH GEAR. BOTH OF THESE OCCASIONS OCCURRED DURING DRIVING AT ABOUT 30 MPH AND NORMAL SHIFTING, IN A STRAIGHT LINE. THE VEHICLE WAS IN MOTION DURING BOTH OF THESE
I HAVE BEEN 3 TIMES IN FORD BY PROBLEM WITH THE CLUTCH, THE LAST TIME THEY SAID THAT THE INSURE DON'T PAY ANY MORE AND I NEED TO PAY TO FIX IT BY 2350$. IF I FIXED IT BEFORE, WITCH ONE WILL BE THE GUARANTEED, BECAUSE THEY GAVE ME THE LAST TIME BUT THEY DON'T WANT TO COVER NOW, YOU CAN FEEL THAT THE CAR LOST POWER, THIS SLIP INSIDE THE TRANSMITION
THE AUTOMATIC TRANSMISSION FAILS - IT IS NOT SIFTING SPEEDS
CAR ENGINE COMPLETELY STALLED WHILE STATIONARY ON A STREET AT A RED LIGHT, THE ENGINE WOULD CRANK AND THE CAR SHOOK AGGRESSIVELY BUT WOULD NOT START. I WAS STRANDED A BUSY ROAD UNTIL SOMEONE COULD PUSH MY VEHICLE OUT OF THE WAY OF TRAFFIC WHILE IN NEUTRAL. EVENTUALLY AFTER SEVERAL TRIES AND CALLED TOW, THE CAR DID START UP AFTER ABOUT 20 MINUTES OF STALLED TIME. WHEN CAR STARTED, OIL AND ENGINE LIGHTS WERE LIT UP ON DASH. THE FUEL LEVEL WAS AT 88 MILES TO EMPTY. WHEN CAR WAS BROUGHT TO DEALERSHIP, DEALER EVALUATED THE VEHICLE AND DIAGNOSED THAT THE FREEZE FRAME DATA SHOWED NO FUEL PRESSURE AT START. THEY SUSPECTED FUEL PUMP FAILURE, THERE WAS TANK DEFORMATION AND THE STRAP RETAINER POPPED OFF SHOWING TANK FLEX. FUEL TANK WAS REPLACED, AND FUEL PUMP AND ALL RELATED HARDWARE, EVAP CANISTER, EVAP PURGE VALVE. INVOICE EXPENSES TOTALED TO $1070.67. CALLED FORD DIRECTLY TO FILE COMPLAINT REGARDING SAFETY RECALL 18S32 AND WAS TOLD BECAUSE THE VEHICLE WAS INSPECTED IN 2019 FOR THESE SYMPTOMS THAT IT WAS NOT COVERED UNDER RECALL 18S32. RECALL STATES: "THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. A STUCK CPV CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, CAUSING THE PLASTIC FUEL TANK TO DEFORM, RESULTING IN AN INACCURATE OR ERRATIC FUEL GAUGE INDICATION, INACCURATE DISTANCE TO EMPTY (DTE), AND/OR OTHER DRIVABILITY CONCERNS. THE VEHICLE MAY ALSO EXHIBIT AN ILLUMINATED MALFUNCTION INDICATOR LAMP.
ON THREE SEPARATE OCCASIONS(TODAY BEING MOST RECENT) WHEN USING CRUISE CONTROL WHILE IN MOTION ON A STATE HIGHWAY AND TRAVELING 60 MPH, THE VEHICLE ON ITS OWN BEGAN ACCELERATING WITHOUT THE DRIVER USING THE ACCELERATION BUTTON ON THE CRUISE CONTROL OR PRESSING DOWN WITH RIGHT FOOT ON THE ACCELERATOR PEDAL.
MY 2016 FORD FOCUS HAS A SHUTTER COMING FROM THE DUAL CLUTCH AUTOMATIC TRANSMISSION WHEN I START FROM A STOP.
WHEN YOU PUT THE CAR INTO DRIVE AND START TO DRIVE TO CAR STARTS TO SHUTTER, EVERY TIME! UNTIL YOU ARE ABLE TO REACH AROUND 50 MILES PER HOUR, THEN IT WILL STOP. IT FEELS AS IF THE TRANSMISSION IS COMING OUT. THIS CAR HAS DONE THIS SINCE WE PURCHASED IT IN 2018. WE HAVE HAD THE CAR SERVICED AT A FORD DEALERSHIP 3 X'S A EVERY TIME IT HAPPENS AGAIN.
I PURCHASED VEHICLE FROM A USED CAR DEALER, 30 DAYS LATER MY TRANSMISSION BLOWS IN THE MIDDLE OF A ACTIVE FREEWAY , I CONTACTED MY DEALERSHIP AND THEY REFUSE TO TAKE THE CAR BACK BECAUSE IT'S BEEN OVER 2 WEEKS.
MY GAS TANK IS STARTING TO IMPLODE
CAR IS SHUTTERING FEELS LIKE IT WILL STALL. HESITATION UPON ACCELERATION AND HIGH RPM
ENGINE TROUBLE AT 62,000 MILES - METAL SHAVINGS IN THE OIL
2016 FOCUS RS. I HAVE ONLY HAD THE CAR FOR A YEAR. RANDOMLY THE CAR STARTS BLOWING OUT A VERY LIGHT WHITE SMOKE WHILE IDLING (FROM WHAT I HAVE OBSERVED.) AFTER MULTIPLE ATTEMPTS AT CONTACTING MY LOCAL DEALERSHIP THEY SEEM TO BELIEVE IT IS THE HEAD GASKET WITH A DEFECT. THIS SMOKE IS ONLY NOTICEABLE WHEN IDLING. ALSO I WAS ONLY ABLE TO GET A SIGNIFICANT AMOUNT OF SMOKE TO DEVELOP WHEN PUTTING THE AIR CONDITIONING ON FULL BLAST.
SHAFFER FORD -I WAS TOLD THEY FIXED THE RECALL ON MY FORD FOCUS, I DONT THINK THEY DID.
MY ENGINE HAD RUBBER PIECES IN IT FROM THE BELT INSIDE THE ENGINE EXPLODING - I HAVE AN EXTENDED WARRANTY AND FORD WILL NOT COVER IT DUE TO THE TENSIONER BELT BROKE TOO WHICH IS NOT A COVERED PART
WHEN THE VEHICLE IS IN MOTION ON CITY STREETS OR THE HIGHWAY, MY VEHICLE HAS ERRATIC SHIFTING, EVEN BARELY MOVING FROM A STOPPED POSITION. WHEN ACCELERATING SLOWLY AFTER BEING AT A RED LIGHT, THE DRIVER CAN LIGHTLY TOUCH THE GAS PEDAL AND THE FORD WILL SHIFT GEARS AND FEEL AS THOUGH THE BACK TIRES ARE JUMPING OR SPINNING OUT.
MY ENGINE STALLS WHILE DRIVING WITHOUT WARNING AND SOMETIMES HAS THE INABILITY TO RESTART INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY ENGINE STALL
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). AFTER THE REPAIR WAS PERFORMED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS DEFORMED FROM EXCESSIVE VACUUM PRESSURE INSIDE THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130, (702) 997-8445) WAS CONTACTED AND INFORMED THE CONTACT THAT THE SOFTWARE UPDATE WAS PREVIOUSLY PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE FUEL GAUGE INCORRECTLY INDICATED THAT THE FUEL TANK WAS EMPTY. AFTER REFUELING, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT STATED THAT A MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE FUEL PUMP WAS DEFECTIVE. THE VEHICLE WAS TOWED TO GILLIE HYDE FORD LOCATED AT 610 HAPPY VALLEY RD, GLASGOW, KY 42141, WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT YET NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
MY DRIVER SIDE HEADLIGHT KEPT GIVING OUT AND TO FIND OUT THE WIRE OF THE SOCKET TO THE LOW BEAM LIGHT IS MELTING CAUSING MY HEADLIGHT NOT TO WORK. I REPLACED IT NOW IT'S STILL MELTING AGAIN I'M AFRAID THAT'S THERE SOMETHING WRONG WITH THE WIRING.
SHUDDERING FEELING WHILE ACCELERATING FROM A STOP'LIKE SOMEONE WHO CAN'T FEATHER THE CLUTCH PROPERLY ON A STICK SHIFT'FOLLOWED BY A ROUGH 1-2 UPSHIFT THAT AGAIN SENDS A VIBRATION THROUGHOUT THE VEHICLE. SOUNDS VERY BAD AS WELL. VEHICLE IN MOTION.
A KNOWN DEFECT WITH THE CLUTCH IS CAUSING THE TRANSMISSION TO SLIP WHEN SWITCHING GEARS. FORD KNOWS ABOUT THIS DEFECT AND YET DID NOT ISSUE A RECALL/EXTENDED WARRANTY FOR ALL OF THE TRANSMISSIONS AFFECTED, ONLY SOME. IT'S A $1500-$2000 REPAIR AND IT'S RIDICULOUS THAT WE SHOULD HAVE TO PAY FOR THEIR FAULTY MACHINERY.
THE WIPERS STOP WORKING AND FREEZE UP IN THE MIDDLE OF THE WINDSHIELD CONSTANTLY!! BLOCKING VIEW FROM DRIVING. THE CAR SHUDDERS EVERY TIME YOU GO FROM A STOPPED POSITION. WORST CAR I'VE EVER OWNED. BEEN TO THE FORD DEALER SEVERAL TIMES. NEVER GETS FIXED. *TR
29,000 MILES - CATASTROPHIC FAILURE OF STEERING SYSTEM VEHICLE WAS PARKED WHEN STEERING ASSIST FAULT LIGHT CAME ON. STEERING WHEEL LOCKED. VEHICLE WAS TOWED TO FORD DEALERSHIP. STEERING GEAR/RACK & PINION ASSY REPLACED BY FORD DEALERSHIP. FORD CASE #[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO A LOCAL MECHANIC. THE CODES WERE P1450 AND PO456 WHICH ARE ASSOCIATED WITH THE SAFETY RECALL OF THE CANISTER PURGE VALVE. THE FUEL TANK IS ALSO DEFORMED. MY CARS VIN IS NOT ASSOCIATED WITH THE RECALL SO THEY WILL NOT COVER IT AND I AM EXPECTED TO COVER IT. MY CAR ALSO HAS VIBRATION AT IDLE AND HAS CLUTCH SHUDDER OVER 250 RPM. FORD FIXED MY TRANSMISSION MODULE IN 2018 WITH A PREVIOUS RECALL AFTER IT STALLED SEVERAL TIMES. NOW I AM HAVING ISSUES AGAIN. THE SERVICE ADVISOR SAID THEY UPDATED THE TRANSMISSION MODULE IN 2018 BUT THE CUSTOMER CARE AGENT TRIED TO TELL ME THEY REPLACED THE PARTS ENTIRELY IN 2018 AND NOT JUST UPDATED. I NOTIFIED HER OF THE SERVICE ADVISORS STATEMENT AND THEN SHE WENT BACK TO SAYING MY VIN WASN'T PART OF AN OPEN RECALL. MY VEHICLE IS AT 74,563 MILES AND HAS ALREADY HAD SEVERAL MAJOR ISSUES REGARDING TRANSMISSION AND CANISTER PURGE VALVE.
THIS IS THE SECOND TIME THIS CAR GETS A P0299 FAILURE. I WAS ON THE FREEWAY, TRYING TO SPEED UP, WHEN THE ENGINE REVVED UP QUICKLY, BUT DID NOT CHANGE GEAR. INSTEAD, THE CAR STARTED SLOWING DOWN. AFTER A FEW SECONDS, THE CAR STARTED SPEEDING UP AT A SLUGGISH RATE. THE CAR NOW HAS A WHEEZING NOISE WHEN IN OPERATION AS IT ACCELERATES. *TR
HAD A FEW INCIDENTS WHERE IF YOU FORGET TO HIT THE SHUT OFF BUTTON TO THE ECOBOOST THAT WILL SHUT YOUR ENGINE OFF DURING A STOP LIGHT/TRAFFIC STOP TO SAVE GAS, IT WOULD COMPLETELY STALL THE ENGINE OUT WHEN PULLING OUT OF A PARKING LOT. ONLY HAD TWO INCIDENTS OF THIS,OF COURSE I'VE ALWAYS CHOSE TO PUSH THE BUTTON TO SAVE THE STARTER. BUT THEN RIGHT AFTER THE WARRANTY RAN OUT, THE ENGINE STARTED TO LEAK COOLANT MAKING ONE THINK IT WAS A BLOWN GASKET BY THE WHITE SMOKE. AS I RESEARCHED I'VE FOUND FORUMS THAT STATED THAT IT WAS COMMON. BUT ONLY THE RS SERIES HAD A RECALL AND NOT THE STANDARD. BUT IF IT'S THE SAME COMPONENTS THEN WHY AM I TOLD ONLY THE RS SHOULD HAVE THE RECALL? BUT ANYWAYS MY ENGINE IS UNREPAIRABLE, CAUSE AFTER THE FIRST REPAIR IT DID THE SAME THING. IF A VEHICLE THAT COSTS SO MUCH WON'T LAST UNTIL A 100,000 THEN WHY SELL IT? IT JUST DOESN'T MAKE SENSE.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH WAS RECENTLY REPLACED. THE CONTACT STATED THAT WHILE DRIVING DOWN A MOUNTAIN, THE ENGINE REVVED UP AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITAL FORD LOCATED AT 13825 STATESVILLE RD, HUNTERSVILLE, NC 28078, 704-387-5954, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
ODOMETER IS OFF BY 50,000 MILES AND HAS BEEN ALTERED