NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2016 Ford Focus. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHEN THE CAR STARTS, IT DISPLAYS SEVERAL DASHBOARD WARNING MESSAGES AND CHIMES, INDICATING MALFUNCTIONING AIR BAGS, SEAT BELTS, TRACTION CONTROL, AND HILL START ASSIST (MANUAL TRANSMISSION). DEALERSHIP DIAGNOSED A FAULTY RESTRAINT CONTROL MODULE (RCM) AND SAID THE CAR WAS UNSAFE TO DRIVE UNTIL THE MODULE IS REPLACED. THAT WAS TWO MONTHS AGO, AND THE DEALERSHIP STILL HASN'T FOUND THE REPLACEMENT PART.
MY 2016 FORD FOCUS HAS 5500 MILES ON IT AND IT OVERHEATED LAST WEEK, FORD TOWED TO DEALER AND AFTER A FEW DAYS GOT A CALL STATING THERE WAS A ENGINE PROBLEM AND THE ENGINE NEEDS TO BE REPLACED. I ASKED IF THEY COULD JUST GIVE ME A NEW VEHICLE BECAUSE OF THE LOW MILLAGE AND I WAS TO NO BY DISTRICT SERVICE MANAGER. LAST FORD I BUY
FROM A STOP, WHEN PRESSING THE GAS PEDAL THE TRANSMISSION STARTS SHUDDERING AND EXCESSIVE VIBRATION THAT SHAKES THE WHOLE CAR, ALSO WILL NOT PICKUP SPEED SO PULLING OUT INTO TRAFFIC IS DANGEROUS , THIS CAR IS DANGEROUS TO DRIVE. MY WIFE REFUSES TO DRIVE THIS CAR. 2016 FORD FOCUS SE WITH ONLY15000 MILES ON IT.....PLEASE HELP
THE CAR LOSES TOO MUCH POWER ALL THE TIME ON A HIGHWAY OR REGULAR STREET TURNING OR AFTER A GREEN LIGHT IT HAS TO PUSH TO MUCH GAS AND FEEL ALMOST STOPPED
TRANSMISSION SHUDDERS, HESITATES, AND VIBRATES WHEN ACCELERATING FROM A STOP AND SHIFTING BETWEEN FIRST AND SECOND GEAR. THIS IS AN AUTOMATIC TRANSMISSION. SOMETIMES THE CAR WILL NOT ACCELERATE QUICK ENOUGH SO IT CAN BE DANGEROUS WHEN PULLING INTO AN INTERSECTION WITH MOVING CARS. FORD SAYS THAT IT IS NORMAL. THE CAR VIBRATES SO BAD MY COMATOSE KIDS (ALWAYS ON PHONE) EVEN MENTION WHY THE CAR FEELS SO SHAKY. FOR A NEW CAR IT IS UNACCEPTABLE. I HAVE A 12 YEAR OLD CAR THAT IS MUCH SMOOTHER THAN THIS AND IT IS WORTH $1200. NOT TO MENTION SAFER.
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle would fail to accelerate upon the depression of the accelerator pedal. The contact would then manually shift the transmission to operate the vehicle; however, the "transmission overheating stop safely," warning message would then appear on the instrument panel. The contact took the vehicle to an independent mechanic where she informed that the transmission control module was replaced; however, the failure persisted after the repair. The vehicle was taken back to the mechanic and was then informed that the failure could be linked to the vehicle's clutch plate. The dealer was also notified of the failure and was informed that the vehicle was not included in NHTSA Campaign Number: 18V845000(Power Train). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
VEHICLE SEEMS TO HESITATE WHEN STEPPING ON GAS
"TAKATA RECALL" WHEN I TAKE OFF MY CAR JERKS AND ALMOST JUMPS LIKE. IT ACTS LIKE ITS DOUBLE SHIFTING OR HAVING A HARD TIME SHIFTING. I HAD FORD LOOK AT IT AND THEY SAID THEY COULDNT HELP ME UNTIL IT GETS WORSE. I WILL BE REALLY UPSET IF SOMETHING GOES AFTER MY WARRANTY IS GONE. A BRAND NEW CAR SHOULDNT DRIVE LIKE THIS.THEY TOLD ME ITS THE CLUTCHING SYSTEM THAT CAUSES IT TO DO THIS . THAT IS WHAT THEY TOLD ME AT FORD ,BUT EONT REPLACE UNTIL IT GETS WORSE.
I WAS DRIVING ON MY WAY HOME, AND MY CAR STALLED IN THE MIDDLE OF THE ROAD. I HAD TO THROW THE CAR IN NEUTRAL AND CRANK IT BACK UP AND SLAM IT INTO DRIVE AND SPEED OFF, BECAUSE I WAS GOING TO GET HIT BOTH DIRECTIONS. THE TRANSMISSION SHUDDERS HARD IN BETWEEN GEARS, STALLS OUT ON HILLS/ STRUGGLES ON HILLS, IT FAILS TO ACCELERATE IN THE MOMENT, THE CAR FAILS TO KNOW WHAT GEAR IT WANTS TO BE IN. THAT'S JUST THE BEGINNING. I LIVE IN THE CITY A SMALL AREA NOT VERY POPULATED BUT I STILL DEAL WITH STOP AND GO TRAFFIC THE TRANSMISSION JERKS HARD IF YOU DON'T START MOVING AT A STEADY PACE. THE HIGHWAY THOUGH IT DOES RELATIVELY WELL, BUT THAT'S WHEN OTHER PROBLEMS START I HAVE LOSS OF POWER AT TIMES WHILE IN CRUISE CONTROL, IT WILL BOUNCE BACK AND FOURTH LIKE I HAVE BAD GAS OR SOMETHING, IT ALSO HAS A VERY BAD GLITCH WITH THE WINDSHIELD WIPERS (THEY HIT EACH OTHER). I HAVE HAD THE UPMOST PROBLEMS WITH THIS CAR PRIMARILY THE TRANSMISSION, BUT THAT'S NOT ALL FOLKS. I DO HOWEVER FEEL THIS CAR IS SUCH A SAFETY HAZARD TO PEOPLE, I HAVE A "DONT BUY A FOCUS" STICKER GOING DOWN BOTH SIDES OF MY CARS WINDOWS. I'M STUCK WITH THIS CAR BECAUSE OF CREDIT ISSUES SO I'M GOING TO LET EVERYONE KNOW MY STORY IF I CAN SAVE THEM HAVING PROBLEMS NOT EVEN A YEAR AFTER BUYING THIS BRAND NEW FOCUS. ALL FORD HAD TO SAY IS IT'S A CLUTCH PROBLEM IF COMPLETELY SAFE. THAT'S EVEN WHEN I TOLD THEM I DIDN'T FEEL SAFE AND I DIDN'T WANT TO DRIVE IT TILL THEY DID SOMETHING ABOUT IT. I'M NOT ON TRANSMISSION CLUTCH SET #5 I'VE DEALT WITH SO MUCH LOST TIME BECAUSE OF THIS MATTER AND FORD SHOULD BE HELD COMPLETELY RESPONSIBLE. START DATE FOR THE PROBLEMS IS THE DAY I BOUGHT THE CAR. DONT BUY A FOCUS!!!!
I BOUGHT MY NEW CAR FORD FOCUS 2016 THE VEHICLE WAS STOPPED COMPLETELY AND THE CAR WAS IN DRIVE I DID NOT HIT THE GAS PEDAL, BUT THE CAR STARTED GOING BACK AND FORTH, THE CAR MOVED FORWARD ABOUT 10 FEET AND I CAUSED A CRASH. MILES 9,498 THE CAR WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND NOTHING WRONG WAS FOUND.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT NOTICED THAT THE HEADLIGHTS ON THE VEHICLE DID NOT ILLUMINATE BRIGHT ENOUGH. THE DEALER STATED THAT THEY COULD NOT REMEDY THE HEADLIGHT FAILURE. THE FAILURE MILEAGE WAS 188. UPDATED 06/28/17*LJ *CN
I BOUGHT THE CAR IN APRIL 2016. I HAD IT LESS THAN TWO WEEKS BEFORE I TOOK IT BACK TO THE DEALERSHIP OVER THE TRANSMISSION. I DON'T THINK I'D EVEN PUT 500 MILES ON IT YET. OF COURSE THEY TOLD ME TO BRING IT BACK AFTER 1,200 MILES SINCE THE THAT'S THE TRANSMISSIONS "GREENBELT PERIOD". IT'S BEEN BACK, NEEDLESS TO SAY I'M STILL HAVING THE ISSUE. WHEN THE LIGHT TURNS GREEN, I HIT THE GAS AND THE CAR GOES NOWHERE. IT REVS UP TO ABOUT 2,000 RPM, THEN DROPS BACK DOWN, ENGAGES THE GEAR AND STARTS TO MOVE. AND WHEN IT FINALLY DOES START TO MOVE, IT CRAWLS AWAY LIKE A TURTLE. EVEN IF I GO PEDAL-TO-THE-METAL, IT MAKES NO DIFFERENCE. I DON'T THINK I'VE EVER YELLED AT THE CAR I'M IN TO "MOVE IT'S ASS". IT'S PATHETIC. I HAVE THE 4 CYLINDER MODEL TOO. WHILE TRYING TO MERGE ON THE INTERSTATE UNDER HEAVY ACCELERATION, THE CAR POPS OUT OF GEAR AND WILL REDLINE WHILE LOSING SPEED RAPIDLY. I'VE NEARLY BEEN REAR-ENDED 6 TIMES TRYING TO GET ON THE INTERSTATE. FORTUNATELY (OR UNFORTUNATELY PERHAPS) MY CAR HAS THE FORD SELECTSHIFT TRANSMISSION, SO I'VE LEARNED TO PUT IT INTO SELECTSHIFT MODE AND KEEP THE CAR IN 2ND OR 3RD GEAR UNTIL I'VE MADE IT ON TO THE INTERSTATE. AT THAT POINT, I MOVE THE SHIFTER BACK INTO "DRIVE" (D) AND PRAY THE CAR ACCELERATES WHEN I HIT THE GAS. BUT I'M NOT DONE. WHEN SWITCHING LANES ON THE INTERSTATE, I HAVE TO BE SURE THAT THE LANE I'M MOVING TO HAS AT LEAST AT 5 CAR GAP BECAUSE ONCE I'VE SWITCHED LANES AND HIT THE ACCELERATOR TO PASS, MOVE INTO MY NEW LANE AND LIFT MY FOOT, THE CAR CONTINUES TO ACCELERATE FOR ANOTHER SECOND OR TWO, THEN POPS OUT OF GEAR AND REENGAGES. I CHOSE THE FIRST DATE IT HAPPENED FOR "WHEN DID THIS HAPPEN?". THE ISSUE PERSISTS TODAY, AUGUST 29TH, 2016. THE CAR CURRENTLY HAS 8,500 MILES ON IT.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND EXPERIENCED A COMPLETE LOSS OF POWER. THE CHECKING ENGINE AND SERVICE CAR SOON WARNING INDICATORS ILLUMINATED. IN ADDITION, WHILE DRIVING 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER FOR A SECOND TIME. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT INFORMED THE DEALER OF THE RECURRING FAILURE AND THE TECHNICIAN STATED THAT THE VEHICLE PERFORMED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 10.
I OWNED THIS VEHICLE SINCE MARCH 25, 2016. I'VE HAD TO TAKE VEHICLE BACK TO DEALERSHIP FOR REPAIRS ON TRANSMISSION ISSUES. I WOULD ALWAYS BE AT A RED LIGHT WHEN THE CAR WOULD WOULD SHUDDER WHEN I START TO MOVE.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE AT A STOP LIGHT, THE CONTACT REMOVED HIS FOOT FROM THE BRAKE PEDAL TO DEPRESS THE ACCELERATOR PEDAL AND THE VEHICLE ROLLED BACKWARDS. ALSO, WHILE THE VEHICLE WAS STOPPED, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THERE WAS A SLIP IN THE TRANSMISSION. THE DRIVING STYLE OF THE VEHICLE'S OPERATOR WAS DIAGNOSED AS THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 173.
THE TRANSMISSION ON THIS VEHICLE SHUDDERS, ESPECIALLY WHEN CORNERING . THIS SHUDDER HAS BECOME MORE PRONOUNCED,
TIRE SEPARATED ON BOTH SIDES WALLS AT THE TIME THE TIRE MADE A BOOM NOISE. MOVE TO THE SIDE OF THE ROAD. IN MOTION ON JOB IN JACKSONVILLE.
MY SON WRECKED OUR BRAND NEW FORD, OVER 6,000 DANGERO. MOST OF THE DAMAGE WAS FRONT END. NONE OF THE AIR BAGS DEPLOYED. NOT A GOOD SAFETY FEATURE IF THEY DON'T WORK.
WHEN YOU STEP ON GAS PEDAL IT ISATATES AND RPM JUMPS UP AND IT SHAKES BEEN DOING IT SENSE I BOUGHT IT
WHEN I AM ACCELERATING FROM A COMPLETE STOP IT SHUTTERS VERY BAD. IT HAPPENS WHEN TURNING AND I HAVE TO SPEED UP, IT REALLY GETS BAD WHEN I'M AT A COMPLETE STOP AND I HAVE TO TAKE OFF UPHILL. IT ALMOST FEELS LIKE IT IS HAVING PROBLEMS GOING INTO GEAR. IT ONLY DOES THIS WHEN I AM ACCELERATING. I TOLD FORD MARSHAL IN O'FALLON MO AND THEY SAID IT WAS THE "CLUTCH AND IT WAS WITHIN LIMITS." (WHATEVER THAT MEANS)THIS IS WHEN I STILL HAD A WARRANTY. BUT NOW I DON'T. I'M A LITTLE DISAPPOINTED IN THIS MATTER. THEY SHOULD HAVE FIXED IT WHILE I HAD A WARRANTY.
WHILE DRIVING ON HIGHWAY 95 APPROXIMATELY 65 MILES PER HOUR SOUTHBOUND I HEARD A LOUD EXPLOSION, I DID NOT FEEL ANY IMPACT ON THE AUTOMOBILE BUT BEGAN TO HEAR RATTLING ON THE TOP OF THE ROOF. WHEN I PULLED OVER, I SAW THAT SUNROOF HAD SHATTERED AND EXPLODED. THE SUNROOF COVER ON THE INSIDE OF THE VEHICLE WAS CLOSED AND HAD NOT BEEN OPENED. NO OBJECT HIT THE SUNROOF, IT JUST EXPLODED. I HAVE PICTURES. NO OTHER DAMAGE TO THE VEHICLE ANYWHERE.
THE TRANSMISSION SLIPS AND THE CAR SHUDDERS. I HAVE HAD IT REPAIRED 3 TIMES AND EVERY TIME THE "CLUTCH" GOES BAD AGAIN. THE CAR WILL OCCASIONALLY ROLL BACK WHEN ON A HILL AND ALSO UPON TAKE OFF THERE'S A DELAY AND THEN THE CAR SHUDDERS AND THEN WILL START TO GO. THERE'S ALSO TIMES THAT THE RPMS WILL GO HIGHER THAN THEY SHOULD BEFORE THE CAR SHIFTS INTO THE NEXT GEAR.
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF ENGLEWOOD INC., LOCATED 40 VAN NOSTRAND AVE, ENGLEWOOD, NJ 07631, (201) 569-6500, WHERE IT WAS STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL NOR COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED SIMILAR INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE CLUTCH WAS PREVIOUSLY REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
SHAKES SHUTTERS SINCE NEW HAVE HAD IN TWICE. SAID BOTH TIMES NOT SHAKING OR SHUTTERING ENOUGH YET. UM IM 52 I AM A MECHANIC. WE ALL KNOW THIS IS LEMON I HAVE OWNED NUMEROUS FORDS AND WOULD LIKE THIS RESOLVED
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED LUNGING, THE RPM WENT ABNORMALLY HIGH, AND THE WINDSHIELD SHATTERED AFTER AN INSECT FLEW INTO A WINDSHIELD. THE CONTACT STATED THAT THE VEHICLE FELT ABNORMAL AS THOUGH IT WAS LACKING POWER DURING TURNS AND THROUGH NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE WINDSHIELD WAS FRACTURED, BUT WAS NOT DIAGNOSED OR REPAIRED FOR THE OTHER FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,646. UPDATED 09/08/16*LJ *CN
NO RECALLS WHERE REPAIRED ON MY VEHICLE