2016 Ford Focus Complaint Log

I PURCHASED THE VEHICLE NEW ON 3/17/17. A SAFTEY RECALL (16V479) HAD PREVIOUSLY BEEN ISSUED FOR THE VEHICLE BACK IN JUNE 2016. THE DEALER SOLD ME THE VEHICLE EVEN THOUGH IT WAS UNDER A STOP-SALE RECALL IN VIOLATION OF THE MOTOR VEHICLE SAFETY ACT. A FEW DAYS AFTER PURCHASING THE VEHICLE, THE DEALER ASKED ME TO TAKE IT IN FOR WARRANTY WORK. I HAVE NOT HAD USE OF THE VEHICLE FOR THE WEEK SINCE AND AM BEING TOLD THAT IT MAY TAKE 2 MORE WEEKS FOR THE REPAIR WORK TO BE COMPLETED. THE DEALER VIOLATED THE LAW AND THE STOP-SALE RECALL ORDER ON THE VIN BY SELLING ME THE VEHICLE BEFORE THIS REPAIR WORK WAS DONE. I PAID FOR THE VEHICLE, BUT WILL HAVE ONLY BEEN ABLE TO USE IT FOR ABOUT 1 WEEK OVER THE COURSE OF THE FIRST MONTH. NEWS REPORTS INDICATE THAT THE NHTSA HAS FINED DEALERS IN THE PAST FOR THIS.

I PURCHASED THE VEHICLE FEB 23, 2017 WITH 137 MILES ON IT. DROVE IT OFF THE LOT WITHIN A MONTH OF HAVING THE CAR IT STARTING MAKING A WEIRD NOISE KIND OF LIKE A CLANKING NOISE IN THE FRONT ENGINE AREA, CONTACTED THE DEALERSHIP THEY STATED THIS WAS NORMAL NOISES FOR A 2016 FORD FOCUS. THE NOISES CONTINUED TO GET LOUDER TOOK IT BACK THIS TIME THEY SAID IT WAS THE CLUTCH DOWNSHIFTING(MIND YOU IT MAKES THE NOISE BEFORE THE CAR EVEN HAS A CHANCE TO EVEN GET TO A SPEED HIGH ENOUGH TO SHIFT SO HOW IS IT DOWNSHIFTING?) IT ALSO IS HAVING ISSUES WITH THE REMOTE START YOU START IT WITH THE REMOTE START IT SHUTS OFF, START IT AGAIN SHUTS OFF AGAIN, START IT FOR THE 3RD TIME IT STARTS YOU GO TO UNLOCK THE CAR TO GET IN AND THE CAR SHUTS OFF AGAIN ( NOT NORMAL AND IT WAS INSTALLED FROM THE FACTORY NOT AFTERMARKET) NOW THE CAR HAS BEEN HESITATING TO SHIFT AS WELL AS LUNGING WHEN IT DOES SHIFT AND WHEN WE BRING IT TO THE DEALERSHIPS SERVICE DEPARTMENT THEY TELL US THIS IS ALL NORMAL AND THEY HAVE A BULLETIN FROM FORD STATING THAT IT IS "NORMAL " FOR THIS YEAR VEHICLE.

The contact owns a 2016 Ford Focus equipped with a 6-speed manual transmission. The contact stated while driving at various speeds, the transmission was shifting hard and the vehicle was shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted and the warning message "Stop Vehicle Immediately - Transmission Fluid Hot" warning light illuminated while driving. Additionally, the contact stated that the vehicle was overheating while driving, causing her to veer to the side of the road for a moment. The vehicle was taken back to the dealer who diagnosed that the transmission clutch needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would assist with the repair of the vehicle. The failure mileage was approximately 15,000.

TRANSMISSION SHUDDERS, SHAKES, BANGS, MIS-SHIFTS, ETC. WHILE DRIVING; MOSTLY DURING UP OR DOWN SHIFTS. THIS IS DANGEROUS. DEALER ROMANO FORD IN FAYETTEVILLE, NY HAS GIVEN UP; WE ALL KNOW THERE IS NO REPAIR.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and there was an abnormal sound coming from the engine compartment. The failure had occurred on several occasions. No warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer had made the contact aware of an undisclosed recall; however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 60,000.

WHEN TAKING OFF VEHICLE SHUTTERS. VEHICLE ALSO WILL SLAM INTO GEAR WHEN ACCELERATING. VEHICLE WILL SOMETIMES HAVE DELAYED REACTION WHEN STEPPING ON GAS- MAKING ENTERING HIGHWAYS/ TRAFFIC CIRCLES/ PULLING ONTO BUSY ROADWAYS DANGEROUS. VEHICLE HAS BEEN 'FIXED' BY AUTHORIZED FORD DEALERSHIPS 3 TIMES, ABOUT TO BE 4.

The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop, the vehicle shuddered and delayed in responding. The contact stated as the vehicle shifted from low gear to a higher gear, the vehicle stopped shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The dealer was notified of the failure and advised the contact that it was not a failure and the vehicle was operating as designed. The contact stated that the failure had been reoccurring significantly and had increased in intensity. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The failure mileage was approximately 3,000.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED TO CORRECTLY SHIFT BETWEEN FIRST AND SECOND GEARS, CAUSING THE RPMS TO INCREASE. ADDITIONALLY, WHILE DRIVING, THE VEHICLE FAILED TO IMMEDIATELY RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRESTON FORD LOCATED AT 1300 E STATE ST, SHARON, PA 16146, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACTED INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED FOR THE SAME FAILURE AND THE CLUTCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 19,000.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY BECAUSE THE GEARS WERE SLOW TO CHANGE OVER. WHEN THE GEARS FINALLY CHANGED OVER, THE VEHICLE LUNGED FORWARD. THE DEALER (FREMONT FORD, 39700 BALENTINE DR, NEWARK, CA 94560, (510) 651-5600) STATED THAT THE CONDITION WAS NOT SEVERE ENOUGH TO REPLACE THE TRANSMISSION AND CLUTCH ASSEMBLY. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED AN APPROPRIATE REMEDY AND WAS WAITING FOR THE MANUFACTURER TO PROVIDE A SOLUTION. THE VEHICLE WAS PARKED AND STORED DUE TO THE INTERMITTENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

I HAVE BEEN NOTICING FOR THE PAST 4 MONTHS THAT MY CAR HAS LITTLE TO KNOW PICK UP ACCELERATING, SPECIALLY UP A HILL. IT SEEMS TO BE BOGGING OR SHUTTERING. I RECENTLY RECEIVED A RECALL NOTICE FOR THE TRANSMISSION AND THE 2016 AND I AM WONDERING IF THIS IS THE PROBLEM THAT IS AFFECTING MY CAR.

VEHICLE EXPERIENCING TRANSMISSION SHUTTER RELATING TO SERVICE BULLETIN 16-0109. PROGRESSIVELY GETTING WORST AND I AM SCARED IT WILL CAUSE AN ACCIDENT. TOOK VEHICLE IN 3 TIMES FOR THE SAME ISSUE. ALSO ISSUES WITH DISPLAY AND PHONE UNABLE TO HANG UP DURING CALLS WHILE USING DISPLAYS BUTTON AND STEERING BUTTON.

WHEN I FIRST BOUGHT THE CAR IT STARTED MAKING NOISE WHEN I DROVE IT I TOOK IT IN THEY SAID THEY FIXED THE PROBLEMS IT WAS STILL UNDER WARRANTY. AFTER A COUPLE OF WEEKS IT STARTED MAKING THE SAME NOISES SO WHEN I HAD TIME A COUPLE OF MONTHS LATER I TOOK IT IN AGAIN AND THEY TOLD ME IT WAS THE TRANSMISSION AND THAT MY WARRANTY WAS NOT ACTIVE ANYMORE. IT MADE THE SAME NOISES THE FIRST TIME I TOOK IT IN AND THEY NEVER SAID IT WAS THE TRANSMISSION IT WAS A WHEEL PROBLEM. I'M ASKING FOR HELP ON WHAT TO DO THANKS.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE OVERHEATING WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO "LIMP HOME" MODE, WHICH ALLOWED THE USE OF THE VEHICLE BUT NOT OVER 5 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE EXPERIENCED MULTIPLE ENGINE FAILURES AND THE ENGINE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE STILL EXPERIENCED HESITATION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 14,000. UPDATED 08/29/17*LJ *CN

SOMETIMES WHILE BACKING THE VEHICLE (VEHICLE IN REVERSE) THE VEHICLE WILL LURCH FORWARD. THE VEHICLE IS IN MOTION WHEN THIS HAPPENS AND THE VEHICLE IS GOING IN REVERSE. THE GEAR SHIFT LEVER DOES NOT MOVE FROM THE REVERSE INDICATOR. I TOOK VEHICLE TO THE DEALER WHO CHECKED IT OUT AND COULD NOT LOCATE A PROBLEM. THIS HAPPENED AGAIN TODAY. THIS TIME THE VEHICLE TRAVELED A FEW FEET FORWARD. THIS WAS AT MY RESIDENCE.

THIS HAS OCCURRED WITH ALL MY FORD FOCUS SINCE 2014 MOST RECENTLY ON OR ABOUT 02/10/2017. WHEN I ENTER A FREEWAY OF GOING UPHILL MY VEHICLE DOWNSHIFTS AND THEN TAKES ABOUT 3-6 SECONDS TO UPSHIFTS RENDERING THE VEHICLE HELPLESSLY AT THE MERCY OF OF THE TRAFFIC COMING FROM BEHIND. SEVERAL TIMES I HAD TO QUICKLY DRIVE OFF THE ROAD TO AVOID BEING CRUSHED BY A TRUCK. ON MY EARLIER PURCHASED 2016 VEHICLE BOUGHT IN DECEMBER OF 2015. THE VEHICLE WENT THROUGH A REPROGRAMMING OF THE TRANY. I TRADED MY VEHICLE FOR THIS CURRENT 2016 FORD FOCUS THAT HAS THE SAME ISSUE. THIS A LEMON AS FAR AS I AM CONCERNED AS WHICH IS ALL OVER THE INTERNET. I WILL BRING BACK TO THE DEALER. I ALSO BELIEVE IT OCCURS ONLY WHEN THE A/C OR HEAT BLOWER ARE ON THE SAME TIME. THIS ONLY OCCURS WHEN IN MOTION.

ONGOING PROBLEMS WITH THE TRANSMISSION IN MY FOCUS. AFTER NUMEROUS RETURNS TO THE DEALER, TWICE FOR CLUTCH KIT REPLACEMENTS AND AT LEAST 5-6 TIMES FOR OTHER "ADJUSTMENTS" IT STILL HAS PROBLEMS. JERKING, HESITATION, LOSS OF POWER EVEN WHILE DRIVING. I PULLED OUT OF A SHOPPING PLAZA THE OTHER DAY AND WAS ALMOST REAR ENDED BY ANOTHER CAR BECAUSE THE CAR WOULD NOT MOVE FOR SEVERAL SECONDS. THIS HAS HAPPENED SEVERAL TIMES. MY CAR WILL FEEL LIKE IT'S DOWNSHIFTING AND DRAGGING, EVEN WHILE I'M DRIVING AT A STEADY SPEED. IT JERKS AND SHUDDERS WHEN I ACCELERATE AT A STOP LIGHT OR STOP SIGN. RPM DIAL OFTEN GOES ALL THE WAY TO 8 OR 9 UNTIL THE CAR FINALLY SHIFTS. DEALER CAN NOT SEEM TO FIX THIS. ALSO, AT TIMES WHEN MOVING AGAIN AFTER A STOP, THE CAR WILL FEEL LIKE IT'S "BANGING" UNDERNEATH. HAVE ADDRESSED THIS WITH SERVICE AT THE DEALER, BUT IT STILL DOES IT. THIS HAS BEEN HAPPENING CONSTANTLY FOR THE TWO PLUS YEARS I'VE HAD IT. I HAVE MANY DOCUMENTS AND REPAIR RECEIPTS TO DOWNLOAD, PLEASE LET ME KNOW WHEN AND IF YOU WILL NEED THEM.

I HAVE A 2016 FORD FOCUS HATCHBACK. AS I WAS TRAVELING 65 MPR ON THE INTERSTATE WITH NO TRAFFIC AROUND AT THAT TIME. ALL OF A SUDDEN I HEAR A LOUD POP. IT SOUNDED LIKE I HAD A BLOW OUT AND THEN I HEAR GLASS SO I PULLED OVER SAFELY ONLY TO GET OUT AND SEE THAT MY SUNROOF WAS BUSTED. NOT ONLY WAS IT BUSTED BUT THE GLASS CHIPPED MY PAINT. IT WAS A VERY SCARY MOMENT. IT SOUNDED LIKE PRESSURE WAS BUILT UP WHEN IT BUSTED. THE GLASS WAS POINTED UPWARDS LIKE IT BUSTED FROM THE INSIDE OUT.

RODENTS CHEWED THROUGH WIRING BECAUSE THE WIRE IS MADE FROM SOYBEANS. POTENTIAL FIRE HAZARD. MAKES CAR INOPERABLE. THIS IS A KNOWN PROBLEM FOR SEVERAL YEARS PRIOR TO 2016. MANUFACTURER SHOULD HAVE FIXED THIS PROBLEM BY SUBSTITUTING WIRING THAT DOES NOT ATTRACT RODENTS. MANUFACTURER (FORD) SHOULD MAKE THIS RIGHT. THE COST OF REPAIRS SHOULD NOT BE BORNE BY CUSTOMERS.

AUTOMATIC TRANSMISSION MAKES RATTLING NOISES WHEN STARTING AND STOPPING. IT HESITATES WHEN IT TRIES TO DOWNSHIFT AND LURCHES WHEN IT GETS TO THE RIGHT GEAR. IT WILL STAY IN A HIGHER EAR FOR TOO LONG CAUSING THE ENGINE TO STRAIN. THE DEALERSHIP SAYS IT IS NORMAL AND CAN'T BE FIXED.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS IN THE RAIN, THE WINDSHIELD WIPER BLADES WOULD STOP IN MID-USE. IN ORDER FOR THE BLADES TO CONTINUE OPERATING, THE WINDSHIELD WIPER CONTROL WOULD NEED TO BE TURNED AGAIN. THE DEALER COULD NOT DUPLICATE THE FAILURE, BUT DETERMINED THAT THE WINDSHIELD WIPERS WERE NOT DESIGNED TO OPERATE ON A DRY SURFACE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 14,900.

LEFT REAR DRIVER SIDE TIRE EXPLODED THE ENTIRE SIDEWALL OF THE RADIAL TIRE CONTINENTAL CONTIPROCONTACT 195/65 R1591H M S RADIAL

EAST-BOUND ON FREEWAY TRAVELING APPROX 65 MPH. ON 3 DIFFERENT OCCASIONS THE CRUISE CONTROL SPONTANEOUSLY TURNED ON BY ITSELF. ON THOSE OCCASIONS I TOUCHED THE BRAKES AND THE ISSUE STOPPED. SHORTLY THEREAFTER I EXITED THE FREEWAY FOR A 2 LANE HIGHWAY . DID NOT EXPERIENCE FURTHER CRUISE ISSUES ON 2 LANE HIGHWAY

BROUGHT MY FORD FOCUS DECEMBER 2016 NEW OFF THE LOT. STARTED NOTICING A SHUTTERING, HESITATION WITHIN THE TRANSMISSION DURING SLOW TAKE OFF AND WHEN I TRY TO SPEED UP. I GOT A CLASS ACTION LAWSUIT CARD IN THE MAIL A FEW DAYS AGO INFERENCE TO THIS ISSUE. HAVEN'T TOOK IT TO THE SHOP YET BECAUSE I ONLY HAVE ONE CAR IN MY FAMILY. SOMETHING HAS TO BE DONE WITH THIS ISSUE. I HAD A NEAR MISS BECAUSE THE CAR WOULD NOT SHIFT LIKE ITS DESIGNED TO DO SO WHEN STARTING OFF.

OUR CAR WAS MANUFACTURED WITH A BAD TRANSMISSION, JUST AS OUR PREVIOUS FORD HAD BEEN. 1. FORD NEVER RECALLED EITHER CAR. WE HAD TO GO TO THEM. 2. THIS 2016 FOCUS WAS REPAIRED, AND THE ONLY ASSURANCE THEY CAN GIVE US IS THAT IT WILL FAIL AGAIN. MEANWHILE, THEY WILL NOT EVEN TAKE THE CAR IN TO INSPECT HOW IT IS MISBEHAVING NOW.

The contact owns a 2016 Ford Focus. The contact stated that the check engine and transmission warning lights were illuminated. The contact stated that the vehicle was previously repaired on 3 different occasions for transmission failure under warranty. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the warrant being expired. In addition, the contact stated that the reverse failed to engage when the gear shifter was shifted into reverse. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.

LETTER FROM SENATOR PORTMAN ON BEHALF ON CONSTITUENT RE THE SAFETY OF 2016 FORD FOCUS. *LD THE CONSUMER STATED THE VEHICLE'S TRANSMISSION FAILED AFTER ONLY 9,000 MILES. THE CONSUMER WAS ADVISED THAT THE TRANSMISSION FAILURE WAS A VERY COMMON OCCURRENCE WITH THIS VEHICLE, THE REPAIRS WERE TEMPORARY BECAUSE OF THE DESIGN NOT THE PARTS, AND THE FAILURE WOULD MORE THAN LIKELY RECUR IN 9,000 MILES OR LESS. THE CONSUMER WOULD LIKE FOR THE MANUFACTURER TO PURCHASE THE VEHICLE BACK FOR THE FULL ORIGINAL PURCHASED AMOUNT. THE VEHICLE WAS TEMPORARILY REPAIRED. UPDATED 05/16/2017*JS UPDATED 07/26/2017*JS

Ever since I first purchased this car I have had issues with the automatic transmission. It feels like the gears are slipping whenever you speed up and the car also vibrates when speeding up and you can feel and hear the gears slipping. I took my car to Hagerstown Ford a little after I bought this car and told them about this and they just told me that they hooked it up to their "machine" and it told them that the transmission was fine but yet it still to this day, over 5 years later, is still doing the same thing but now it's also making a strange noise when going in faster speeds, anywhere from 50mph to 80mph, and really has me worried that the transmission is now failing. I have heard that many, many people have had issues with ford focus/fiesta's automatic transmissions around the same year as my car, a 2016.

AT 400 MILES THE CAR HAD A TRANSMISSION OVERHEAT A WARNING LIGHT CAME ON THAT SAID TRANSMISSION OVER HEATING PULL OVER WAIT 5 MINUTES GOING SLOWLY UP A SLIGHT INCLINE IN TRAFFIC. I HAVE ALSO NOTICED THE TRANSMISSION DOES NOT DOWNSHIFT AS THE VEHICLE SPEED DECLINES AND THE TRANSMISSION HAS A GRINDING NOISE IN THE CASING WHEN TURNING AND WHEN THE TRANSMISSION DOES NOT DOWNSHIFT.

CLUTCH AND TRANSMISSION ISSUES PENDING POSSIBLE AIR BAG RECALL ENGINE STILL RUNNING WHILE PARK UNAUTHORIZED REPAIR DONE WHEN GETTING A SECOND OPINION TO HAVE IT DIAGNOSED ONLY.VEHICLE ISSUES ARE WHILE IN MOTION IN CITY STREETS IN HIGHWAY AND TURNING.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE SPUTTERED WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BOKAN FORD (2 FRANKLIN PARK W #1, ST. ALBANS CITY, VT 05478, (802) 524-7343) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE VIN WAS INCLUDED IN RECALLS RELATED TO THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS REFERRED TO NHTSA FOR ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

The contact owns a 2016 Ford Focus. The contact stated while driving 55 MPH, the RPM started fluctuating and the vehicle started shuddering. The contact stated no warning light was illuminated. The contact was able to park on the side of the road before continuing to drive to his destination while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The dealer picked up the vehicle at his place of employment. The vehicle was diagnosed with needing the clutch pack to be replaced and the TCM updated. The vehicle was repaired but experienced failure for a second time on January 15, 2023, with the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch pack to be replaced again. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 11,000.

The contact owns a 2016 Ford Focus. The contact stated that while his wife was driving approximately 25-30 MPH, between first and second gear, the vehicle started shuddering inadvertently. The contact stated that the failure had been occurring since purchasing the vehicle. The vehicle was taken to the dealer who diagnosed that the dual-clutch transmission needed to be replaced and that the failure was related to NHTSA Campaign Number: 18V845000 (Power Train). The dealer also advised the contact that he would be responsible for the cost of the repair because the VIN was not included in the recall. The manufacturer was notified of the failure but did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 6.

ON 12/13/2016 I BROUGHT MY 2016 FORD FOCUS TO THE DEALER BECAUSE THE AUTO HEADLIGHTS SYSTEM WILL COME ON WHEN I FELT LIKE IT AND IT ALSO AFFECTED THE NAVIGATION SCREEN LIGHTING IT WILL COME ON AND GO INTO NIGHT MODE THE SAID THEY FIX THE PROBLEM THEN ON04/17/19 I BROUGHT IT BACK TO THE DEALER FOR THE SAME PROBLEM THEY SAID THEY FIX THE PROBLEM AGAIN AND NOW MARCH 2021 I'M HAVING THE SAME PROBLEM AGAIN SOMETHING IS GOING ON

WHEN I GOT MY FORD FOCUS TRANSMISSION STARTED ACTING UP RPMS WILL HIT4000 BEFORE HIS SHIFT GEARS WHEN I BROUGHT IT IN TO THE FORD DEALER ON 12/13/16 THEY SAID THEY HAD TO REPROGRAM SOMETHING IN THE TRANSMISSION, I HAD TO BRING IT BACK AGAIN THE SECOND TIME ON 11/19/18 THEY SAID THEY HAD TO CHANGE THE CLUTCH IS IN THE TRANSMISSION AND NOW 2021MARCH I HAVE THE SAME PROBLEM AGAIN TIME FOR A RECALL.

TRANSMISSION SLIPS CONSTANTLY. VEHICLE HAS A TRANSMISSION THAT IS MANUAL WITH CLUTCH PLATES BUT OPERATES AS AUTOMATIC. I FIND IT SHUDDERS AT ABOUT 18/19 MILES PER HOURS SHIFTING FROM 1ST TO 2ND GEARS. THIS IS HAZARDOUS WHEN PULLING OUT INTO TRAFFIC BECAUSE IT IS INTERMITTENT AND YOU NEVER KNOW IF YOUR CAR IS GOING TO GO OR SHUDDER UNTIL IT FINDS THE GEAR. THE TRANSMISSION CLUTCH PLATES HAVE BEEN REPLACED ONCE AND IT HAS BEEN IN TWICE MORE FOR TRANSMISSION ISSUES. NOT WHAT I EXPECTED WHEN I PURCHASED A NEW CAR AND WAS NOT TOLD BY THE DEALERSHIP THAT THIS WAS THE WAY THE TRANSMISSION WORKED. VEHICLE IS LESS THAN 3 YEARS OLD AND HAS BEEN IN 3 TIMES FOR TRANSMISSION AND NEEDS TO GO AGAIN. FIRST ISSUE WAS 12/12/16, VEHICLE WAS 2 MONTHS OLD AND HAS BEEN ONGOING.

IN ACCELERATING FROM A STOP OR SLOW ROLL, THERE IS NOTICEABLE HESITATION AND BUCKING OF THE VEHICLE. THIS IS AT ALL TIMES AND NOT JUST AN INTERMITTENT PROBLEM! WE WERE TOLD THIS WAS "NORMAL" BY FORD SERVICE, BUT THAT NO REPAIRS WERE CALLED FOR UNTIL THE SITUATION GOT WORSE!!! THE PROBLEM INVOLVED THE CLUTCH AND THE POWERSHIFT TRANSMISSION.

TRANSMISSION HAS SKIPPED SINCE I DROVE OUT OF THE LOT. NOW IT'S SLIPPING SO BAD MY DAYS IT NEEDS A NEW TRANSMISSION PUT IN. THIS CAUSES DELAY WHEN ACCELERATING AND THAT PAUSE IN HEAVY TRAFFIC IS VERY DANGEROUS. I HAVE 100,000 MILE WARRANTY BUT THE DEALERSHIP IS GIVING ME THE RUN AROUND.

VEHICLE TRANSMISSION STUTTERS, HESITATES AND SHAKES UPON TAKEOFF. NO ACCIDENT HAS OCCURRED DUE TO THIS CONDITION BUT SEVERAL CLOSE CALLS HAVE OCCURRED. THE DEALERSHIP THAT INSPECTED THE VEHICLE COMPLAINT COULD IN FACT REPLICATE THE COMPLAINT BUT STATED THE TRANSMISSION DIDN'T HESITATE AND STUTTER"ENOUGH" TO WARRANT A FIX. IT SEEMS WAITING FOR A FATALITY IS NOT THE CORRECT STANCE FOR FORD PRIOR TO HAVING A RECALL FOR THIS PROBLEM OR TO FIX THIS INDIVIDUAL TRANSMISSION PROBLEM. I UNDERSTAND THERE IS CURRENTLY A CLASS ACTION PROCEEDING REGARDING THESE FAULTY TRANSMISSIONS. THE DEALER READILY ADMITTED THIS TRANSMISSION IS A PROBLEM BUT FORD DOES NOT CARE TO ADDRESS IT. *TR

TRANSMISSION SHUDDERS UPON TAKE OFF , AND FUNNY NOISE ON BOTTOM END OF VEHICLE. SEEMS TO HAVE NO ACCELERATION BETWEEN 1ST & 2ND GEAR.

VEHICLE WAS TAKEN IN TWICE TO THE DEALER TO REPAIR ISSUE WITH THE COOLANT SENSOR AND ASSOCIATED WIRING HARNESS. FAULTY COOLANT SENSOR/WIRING HARNESS/OTHER CAUSES CEL TO ILLUMINATE. DURING NORMAL DRIVING, VEHICLE WILL GO IN TO 'FAILSAFE MODE' WHICH DRASTICALLY LOWERS POWER OUTPUT. THIS HAPPENS INTERMITTENTLY AND RANDOMLY. VEHICLE MUST BE RESTARTED FOR IT TO FUNCTION NORMALLY AGAIN. ONLY TO GO BACK IN TO 'FAILSAFE MODE' SHORTLY AFTER. THIS PRESENTS A SAFETY ISSUE DURING MERGING, PASSING, STEEP UPHILL DRIVING, AND ANY OTHER INSTANCE WHICH REQUIRES POWER TO AVOID A COLLISION WITH A MOVING VEHICLE AND/OR STATIONARY OBJECT. THIS HAS HAPPENED TO ME TWICE IN 2 DAYS. I WAS MERGING ON TO THE HIGHWAY. I TRY TO MATCH THE SPEED OF TRAFFIC BUT IS UNABLE TO DUE TO THE 'FAILSAFE MODE' MY VEHICLE WAS IN. I WAS NEARLY REAR ENDED BY ANOTHER VEHICLE. LUCKILY, THE OTHER VEHICLE WAS ABLE TO SLOW DOWN ENOUGH NOT TO HIT ME. AND FORTUNATELY, THERE WAS NO OTHER VEHICLE BEHIND THEM. MY INABILITY TO MERGE SAFELY IN TO TRAFFIC ON THE HIGHWAY PRESENTS A HUGE SAFETY RISK FOR MYSELF AND OTHER MOTORISTS. *TR

"TAKATA RECALL" THERE IS A RATTLING NOISE WHILE DRIVING, ALONG WITH VIBRATION AND TRANSMISSION SHUDDER IN SECOND GEAR. THE CAR FEELS LIKE IT WANTS TO GIVE OUT. THERE IS ALSO A GRINDING NOISE WHILE BREAKING AND TURNING. ALL OF THE CONCERNS MENTIONED ARE WHILE DRIVING REGARDLESS OF CITY STREET OR HIGHWAY. THE RATTLING NOISE WILL SOMETIMES OCCUR WHILE THE CAR IS OFF AND PARKED, ESPECIALLY RIGHT AFTER SHUTTING THE CAR OFF.

WHEN DRIVING VEHICLE AND ATTEMPTING TO SHIFT MANUAL TRANSMISSION INTO 3RD GEAR THE CLUTCH REMAINED STUCK TO THE FLOOR AND VEHICLE WOULD MOVE VERY SLOWLY. CLUTCH DID RETURN AFTER 3 SECS BUT THIS CAN CAUSE ACCIDENT IF IT OCCURS AGAIN.

WE BOUGHT THIS CAR NEW, FROM THE VERY BEGINNING MY HUSBAND COMPLAINED THAT THE TRANSMISSION WAS SLIPPING, AND LOSING POWER, WE HAVE HAD NUMEROUS CLOSE CALLS WITH THE CAR, WHILE TRYING TO ADVANCE FROM A STOP SIGN PULL OUT AND THE CAR LOSES POWER, ALSO PULLING ON THE HIGHWAY ON THE ON RAMP, THE CAR WILL JUST LOSE POWER, AND SHUDDER, WE HAVE TAKEN TO IT TO THE DEALER WE PURCHASED IT FROM THREE SEPARATE TIMES ONLY TO BE TOLD THAT THE SHUDDER IS WITHIN NORMAL LIMITS, THAT'S HARD TO UNDERSTAND WITH A BRAND NEW CAR, IT SHOULD NOT HAVE ANY PROBLEMS, THE LAST AND FINAL INCIDENTS WAS WHEN WE TOOK OUR GRANDCHILDREN TO A ATTRACTION WHERE YOU STAY IN YOUR VEHICLE AND YOU RIDE THROUGH IT, THE CAR STARTED TO SHUDDER, AND BUCK, AND THEN THE WHOLE VEHICLE SHUT DOWN, WE KEPT TRYING TO START IT, IT WOULD START BUT WHEN YOU WOULD PUT IT IN GEAR IT WOULD NOT MOVE, WE ARE SO THANKFUL THAT THE CAR BEHIND US WAS PAYING ATTENTION, AND SAW WE WERE STRANDED IN THE ROAD, WE HAD TO SIT IN THE MIDDLE OF THE ROAD FOR ABOUT A HALF HOUR SO THE TRANSMISSION COULD COOL OFF, WE KNEW THAT IT HAD OVERHEATED BECAUSE OF THE ODER, MY SON WHO IS A MACHANIC DROVE IT AND TOLD US THE CAR IS UNSAFE, AND NOW MY HUSBAND HAS FORBIDDEN ANYONE FROM DRIVING IT BUT HIM, WE CAN'T AFFORD TO REPLACE IT BECAUSE WE OWE MORE ON IT THEN THE CAR IS WORTH, SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DOES GET KILLED,

BOUGHT THIS CAR THIS SPRING AND BEEN HAVING SHIFTING PROBLEMS. THE DEALERSHIP SAYS IT IS NORMAL FOR THIS CAR. IT FEELS LIKE A MISFIRE BUT IT THE ELECTRONIC SHIFTED MANUAL TRANSMISSION. IF I KNEW THIS BEFORE I BOUGHT THE CAR I WOULD NOT HAVE.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHOOK AT START UP AND WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR DIAGNOSTIC TESTING, BUT A FAILURE CODE WAS UNABLE TO BE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9. UPDATED 06/07/17*LJ

MY 2016 FOCUS HAS BEEN GIVING ME ISSUES SINCE I PURCHASED IT IN AUGUST 2016. I HAVE EXPERIENCED EXCESSIVE SHUDDERING AND JERKING DURING ACCELERATION AT A SLOW OR FAST ACCELERATION. I HEARD A TICKING NOISE WHEN THE CAR IS IN DRIVE OR PARK. I FINALLY WAS ABLE TO GET AN APPOINTMENT WITH THE SERVICE DEPARTMENT TO GET THE ISSUE CHECKED OUT BUT ITS 2 WEEKS AWAY(8/15/17). ALL FORD DEALERSHIPS IN BATON ROUGE, LA ARE BACKUP DUE TO THE ISSUES WITH THE TRANSMISSION. ONE OF THE SERVICE DEPARTMENTS TOLD ME THAT ALL THEY CAN DO IS RESET THE TRANSMISSION AND IT SHOULD FIX THE PROBLEM. THE FORD DEALERSHIP I BROUGHT MY CAR FROM TOLD ME THAT THEY DON'T HAVE A TRANSMISSION GUY TO EVEN LOOK AT MY CAR AND TO GO SOMEWHERE ELSE.

I AM WRITING TO REPORT A PROBLEM WITH DELAYS IN GAS PEDAL RESPONSIVENESS. THIS HAS CAUSED SEVERAL POTENTIALLY DANGEROUS CONDITIONS IN THE FOLLOWING SCENARIOS: (1) THE CAR CONTINUES TO ACCELERATE AFTER THE GAS PEDAL IS LET OFF (2) THERE IS A DELAY BETWEEN PRESSING THE GAS PEDAL AND RECEIVING ACCELERATION (THIS IS NOT A PROBLEM WITH THE CAR BEING UNDER POWERED, IT CAN ACCELERATE FINE AT THE SAME RPM. HERE, IT WILL SIMPLY ACT AS IF THE ACCELERATOR IS NOT DOWN) (3) 3-POINT TURNS OR PARALLEL PARKING IN TRAFFIC CANNOT BE DONE QUICKLY/SMOOTHLY, SINCE THERE IS NO POWER FOR A FEW SECONDS ONCE THE CAR IS IN GEAR. THE CAR WILL NOT PROVIDE GAS TO THE ENGINE WHEN SHIFTED INTO GEAR. THIS IS MOST NOTICEABLE THE CAR IS FIRST SHIFTED, BUT CAN ALSO OCCUR AT STOP SIGNS. WHEN YOU RELEASE THE GAS PEDAL, THE CAR WILL CONTINUE REVVING UP, EVEN IF YOU SWITCH THE BRAKE PEDAL. DURING CONTINUOUS DRIVING, WHEN YOU RELEASE THE GAS PEDAL, THE CAR WILL CONTINUE REVVING UP, EVEN IF YOU SWITCH THE BRAKE PEDAL, BEFORE UPSHIFTING. THIS UPSHIFT WILL ALSO JOLT THE CAR FORWARD. IF THIS OCCURS DURING CORNERING, IT CAN MAKE TURNS LESS STABLE. THESE UNPREDICTABLE DELAYS AND ROUGH SHIFTS MAKE IT HARDER TO RESPOND TO DIFFERENT DRIVING CONDITIONS AND ALSO MAKE IT HARDER FOR OTHER DRIVERS TO JUDGE YOUR INTENT. FURTHER, PROBLEMS WITH JERKINESS SEEM TO INCREASE IN WARMER WEATHER. POTENTIALLY SOLVABLE WITH A SOFTWARE UPDATE, BUT THE DEALER COULD NOT CORRECT THIS PROBLEM. TEST DROVE ANOTHER BRAND NEW VEHICLE AND FOUND SOME OF THE SAME BEHAVIORS, INDICATING IT IS AN INHERENT DESIGN PROBLEM WITH THE VEHICLE.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS OCCASIONALLY STOPPED WORKING WITHOUT WARNING. THE CONTACT WAS CONCERNED THAT THE FAILURE WOULD OCCUR DURING A RAINSTORM. THE VEHICLE WAS TAKEN TO THE DEALER (STUCKEY FORD AND SUBARU, LOCATED AT 500 BROAD ST, HOLLIDAYSBURG, PA 16648; (814) 695-9862) WHERE IT WAS DIAGNOSED THAT THE MOTORS NEEDED TO BE REDESIGNED BY THE MANUFACTURER; THEREFORE, THEY COULD NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000. ..UPDATED 10/25/17 *BF *JS

TL* THE CONTACT OWNS A 2016 FORD FOCUS. ON SEVERAL OCCASIONS, WHEN THE CONTACT RELEASED THE BRAKE PEDAL, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED WHETHER THE VEHICLE WAS ON AN INCLINE OR ON A FLAT ROAD SURFACE. THE VEHICLE WAS TAKEN TO THE DEALER (CENTRAL FORD LOCATED AT 1801 AR-69 SPUR,TRUMAN, AR 72472) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.

TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE IDLING, THE VEHICLE SHOOK, A KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE, AND OIL FROM THE ENGINE WAS PRESENT UNDER THE HOOD. IN ADDITION, WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD SLIP INTO THE NEXT GEAR AND A GRINDING TYPE NOISE WAS HEARD COMING FROM THE DIFFERENTIAL. AFTER STARTING THE VEHICLE, THE TRANSMISSION WOULD ERRONEOUSLY SWITCH INTO THE NEUTRAL POSITION, CAUSING THE VEHICLE TO ROLL AWAY. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (GALPIN FORD IN VAN AYES, CA) WERE BOTH NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500.