NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Ford Freestyle. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
AT A SLOW SPEED IN EITHER FORWARD OR REVERSE WHEN I PUT MY FOOT ON THE BRAKE THE ENGINE SPEEDS UP AND THE CAR LUNGES FORWARD OR BACKWARDS AND I HAVE TO HIT THE BRAKE HARD TO STOP IT. THIS HAS HAPPENED SEVERAL TIMES AND SEEMS TO BE HAPPENING MORE OFTEN NOW. A COUPLE OF TIMES THE ENGINE SEEDED UP WHILE THE CAR WAS IN PARK I SEE WHERE FORD BRUSHES THE PROBLEM OFF AS BEING MINOR.I THINK THIS IS A DANGEROUS THING AND SHOULD BE CORRECTED. IF IT HAPPENS WHILE YOU ARE PARALLEL PARKING IT CAN CAUSE AN ACCIDENT . ALSO WHEN BACKING OUT OF A PARKING SPACE YOU COULD GET INTO AN ACCIDENT. WITH OVER 200 COMPLAINTS I THINK SOMETHING SHOULD BE DONE BEFORE SOMEONE IS SERIOUSLY INJURED FROM THIS DEFECT BY FORD. *TR
MY 2007 FORD FREESTYLE WOULD NOT ACCELERATE WHEN DRIVING, PUSHED GAS PEDAL ALL THE WAY DOWN TO ACHIEVE 20-30 MPH WHEN GOING FROM STOPPED POSITION UNDER TRAFFIC LIGHT. ALSO, WHEN PUTTING THE CAR IN REVERSE AND ACCELERATING SLOWLY, THE CAR WOULD JERK. WHEN RELEASING FOOT FROM GAS PEDAL, CAR JERKED ALSO INSTEAD OF SLOWLY DECELERATING. I HAD THIS REPAIRED AT A FORD DEALERSHIP AND WAS CHARGED FOR REPAIR OF THROTTLE BODY AND RELATED ITEMS. FINAL CHARGE WAS $ 1,041.93. *TR
ON MONDAY JULY 25, 2001 THE TRANSMISSION IN OUR 2007 FORD FREESTYLE WOULD NOT CHANGE GEARS. WHEN WE WOULD TRY TO ACCELERATE THE ENGINE WOULD REV TO VERY HIGH RPM'S BECAUSE THE TRANSMISSION WAS NOT OPERATING PROPERLY. WE PULLED OVER AND HAD THE VEHICLE TOWED TO THE NEAREST FORD DEALERSHIP. WE ARE NOW BEING TOLD THE THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED, A REPAIR THEY ARE SAYING WILL COST A MINIMUM OF $5800.00.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE HEARD A HUMMING NOISE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE INPUT SHAFT BEARING FAILED AND THE TRANSMISSION WOULD NEED TO BE OVERHAULED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,150.
WHILE STARTING 2007 FREESTYLE THERE WAS A VERY SUDDEN REVVING ENGINE SOUND FOLLOWED BY THE CAR LUNGING FORWARD. THE CAR WAS STILL ENGAGED IN PARK POSITION, MY RIGHT FOOT POSITIONED OVER BRAKE BUT NOT ON IT AS I WAS ABOUT TO SHIFT INTO REVERSE. THE REVVING & LUNGE STOPPED AS SUDDENLY AS IT HAD STARTED & I WENT ON TO BACK UP WITHOUT ANY PROBLEM. THE INCIDENT CONCERNED ME BECAUSE THE CAR DID MOVE FORWARD SOME..INCHES, MAYBE A FOOT. IT MOVED ENOUGH THAT MY BUSHES IN FRONT OF MY BEDROOM WINDOW WERE TOUCHING THE FRONT RIM/BUMPER OF CAR. I HAVE HAD MANY MORE INCIDENCES LIKE THIS ONE IN THE PAST FEW WEEKS. ALL ARE UNPREDICTABLE. CAR HAS LUNGED WHILE IN DRIVE AND REVERSE AS WELL. IT HAS ALSO "SPED OFF" IMMEDIATELY AFTER ENGAGED IN DRIVE. IT WILL ACCELERATE WITHOUT MY FOOT ON THE PEDAL. IT WILL STOP WHEN I BRAKE BUT BY THEN IT HAS ALREADY COVERED SOME GROUND. THE CAR IS HAVING DIFFERENT/OPPOSITE ACCELERATION PROBLEMS WHEN I STOP AT SIGNS/LIGHTS. THE CAR WON'T ACCELERATE AT ALL WITH THE PEDAL PUSHED ALL THE WAY. THEN IT WILL EVENTUALLY CATCH AND ACCELERATE.I HAVE HAD WHAT I THINK IS THE POWER GO ON & OFF WHILE ACCELERATING & SLOWING DOWN, WITH PANEL LIGHTS GO OUT THEN ON. THE STEERING ISN'T EFFECTED. THE ENGINE ITSELF SOUNDS AS NORMAL AS ANY DAY. MY CAR HAS 29,329 MILES. I HAD TO REPLACE ALL BRAKES LAST WEEK. BROUGHT CAR TO SHOP & WAS REDIRECTED TO THE FORD DEALER. MECHANIC GAVE ME CODE P0701 ALONG WITH BRIEF EXPLANATION OF PROBLEM. I'M AFRAID TO DRIVE IT. IT'S NOT SAFE TO DRIVE. HOWEVER BRIEF THE INCIDENCES ARE, THE DRIVER IS STILL WITHOUT ANY CONTROL OVER WHERE THE CAR GOES FOR THAT TIME. THE LUNGING ITSELF COULD CAUSE INJURY TO DRIVER. I HAD MY FREESTYLE TAKEN TO DEALER THIS MORNING. I HAVE NOT HEARD FROM SERVICE DEPT. YET. I HAVE SEEN HUGE COST INCURRED BY OTHERS. THE SERVICE DEPT. GOT DEFENSIVE & ABRUPT SO I AM GLAD THAT THESE FORD ISSUES ARE BEING INVESTIGATED. *TR
VEHICLE LUNGES FORWARD AT SLOW SPEED I.E. PARKING LOT. ALSO OCCURS WHILE BACKING AND SOMETIMES SHUTS OFF. VERY DANGEROUS IF SOMEONE HAPPENS TO BE AROUND VEHICLE WHEN THIS HAPPENS. *TR
THIS CAR HAS BEEN LURCHING FORWARD WHEN PUT IN PARK FOR THE LAST MONTH OR SO. ON THE DATE OF THE INCIDENT, WHEN I PULLED OUT OF THE PARKING SPACE THE ENGINE HESITATED A COUPLE OF TIMES LIKE IT WAS GOING TO CUT OFF. IT LURCHED FORWARD JUST BEFORE I PULLED OUT INTO THE ROAD. AS I CAME TO A YIELD SIGN I HAD TO STOP FOR TRAFFIC. WHEN IT WAS MY TURN TO GO, THE CAR MOVED FORWARD BUT AS IF THE EMERGENCY BRAKE WAS ON (SLOW AND LABORED). I DROVE TO THE NEXT PARKING LOT AND PULLED INTO A PARKING SPACE AND CALLED MY HUSBAND TO COME GET ME AND WE TOOK THE CAR STRAIGHT TO THE DEALERSHIP. IT WAS SUNDAY EVENING SO WE LEFT IT THERE WITH A DETAILED REPORT AS TO WHAT HAPPENED. BY MONDAY EVENING WE PICKED UP THE REPAIRED CAR AND CONTACTED THIS ORGANIZATION. THE THROTTLE BODY -AIR INTAKE WAS REPLACED.
I WAS DRIVING MY WIFE'S 2007 FORD FREESTYLE, WHILE IN REVERSE THE CAR BEGAN TO LUNGE FORWARD WHEN I PUTT IT IN DRIVE. I QUICKLY APPLIED THE BRAKES AND THE LUNGING QUICKLY CEASED. THIS HAPPENED AGAIN ON 08/03/2011 THIS TIME THE CAR SHUT OFF AND THE ENGINE LIGHT CAME ON. THE DEALERSHIP TOLD ME TODAY 08/08/2011 THAT IT IS THE THROTTLE BODY AND NEEDS REPLACING. NO ACCIDENTS OCCURRED FROM THESE INCIDENTS. *TR
I OWN A 2007 FORD FREESTYLE LIMITED. STARTING LAST YEAR, THE CAR BEGAN LUNGING FORWARD AND BACKWARD, DEPENDING ON WHAT GEAR I WAS IN. WE HAD THE CAR LOOKED AT BY OUR TRANSMISSION GUY. THEY FOUND NOTHING WRONG WITH THE TRANSMISSION AND CLEARED THE CHECK ENGINE CODE FROM THE COMPUTER. THE CAR RAN FINE FOR THE REMAINDER OF THE YEAR UP TO THIS POINT. IT IS NOW JULY OF 2011 AND THE SAME ISSUES ARE HAPPENING YET AGAIN. THIS ISSUE IS PARTICULARLY BAD DURING THE SUMMER MONTHS, ESPECIALLY WHEN THE A/C IS RUNNING. I HAVE NOTICED THAT THIS SEEMS TO BE COMMON OCCURRENCE AMONG THESE VEHICLES AND I WOULD LIKE TO SEE FORD ISSUE A RECALL TO CORRECT THE PROBLEM. *TR
MY 2007 FORD FREESTYLE LURCHES AT IDLE. IT ALSO CUTS OFF WHEN THE AIR CONDITIONING IS RUNNING AND I TURN THE WHEEL SHARPLY. *TR
THANKFULLY TO DATE THERE HAVE NOT BEEN ANY CRASHES OR INJURIES TO DISCUSS. HOWEVER, WE HAVE A 2007 FORD FREESTYLE. IT IS A GREAT AND SAFE CAR TO CARRY OUR FAMILY. IT HAS BEEN GREAT ON LONG ROAD TRIPS. ABOUT 1 OR SO YEARS AGO, WE NOTICED THESE SMALL 'SURGES' THAT THE CAR WOULD DO WHEN SLOWING INTO A PARKING SPOT, PULLING INTO THE DRIVEWAY, OR PARKED AT A TRAFFIC LIGHT. LIKE ANY GOOD AMERICAN, WE IGNORED IT, THINKING IT WAS NOTHING. WE KEEP THE CAR WELL MAINTAINED, AND JUST 'CHALKED' IT UP TO CHANCE. OVER THE PAST 4 MONTHS OR SO IT HAS GOTTEN MUCH WORSE. JUST TWO DAYS AGO I WAS DRIVING THE CAR AND PULLING SLOWLY INTO A PARKING SPOT. THERE WAS A CEMENT MEDIAN IN FRONT OF ME. I WASN'T TALKING THE PHONE, TEXTING, LISTENING TO LOUD MUSIC, IN FACT I WAS GOING TO A YOGA CLASS. I HAD MY FOOT OVER THE BRAKE, AS I WAS PULLING IN SLOWLY, AND THE CAR SURGED. I HAD TO REALLY PRESS MY FOOT REALLY HARD INTO THE BRAKE. THIS SAME THING HAPPENED TO ME WHEN I WAS AS I APPROACHED A STOP LIGHT. I WAS SLOWING DOWN, GOING LESS THAN 5 MPH AND HAD MY FOOT OVER THE BRAKE. ALL OF A SUDDEN THE CAR SURGES AND I FIND MYSELF SLAMMING ON THE BREAK PEDAL. IT IS 'UNNERVING' TO SAY THE LEAST. MY HUSBAND SPOKE WITH MY FATHER IN LAW, AND HE SENT US A LINK. AS IT TURNS OUT, THIS HAS BEEN AN ISSUE. THE SYMPTOMS THAT ARE DESCRIBED ONLINE ARE EXACTLY WHAT IS HAPPENING TO US. I CALLED MY LOCAL FORDLAND DEALER IN LAKEWOOD, COLORADO, AND HE SAID HE NEVER HEARD OF THIS. I HAVE ALSO CALLED FORD CUSTOMER SERVICE AND THEY HAVE 'ESCALATED' THE CASE. I HOPE THIS IS HELPFUL. THANK YOU! *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE THE ENGINE WAS IDLE THE VEHICLE UNEXPECTEDLY ACCELERATED IN REVERSE AND DRIVE ALTHOUGH HIS FOOT WAS NOT ON THE ACCELERATOR OR BRAKE PEDAL. THE DEALER WAS CONTACTED AND THEY STATED THE VEHICLE WAS FUNCTIONING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,000 AND THE CURRENT MILEAGE WAS 42,000.
I HAVE A 2007 FORD FREESTYLE THAT LUNGES WITHOUT TOUCHING THE GAS , WHEN I PARK AND SIT FOR A MOMENT AS SOON AS I PUT IT IN DRIVE IT LUNGES FORWARD, SOMETIMES WHEN IM GOING TO PARK IN A PARKING LOT AND STOP AND LET OFF THE GAS IT LUNGES FORWARD , I DO NOT KNOW WHY IT DOES THIS BUT SOME ONE WILL GET HURT IF THIS IS NOT FIXED AND FORD DEALER CANT TELL ME WHY IT DOES THIS . *KB
MY 2007 FORD FREESTYLE LURCHES FORWARD/BACKWARD AND CUTS OFF WHEN BEING MOVED FROM A PARKED POSITION. HOWEVER, ON FRIDAY IN RUSH HOUR TRAFFIC MY VEHICLE CUT OFF COMPLETELY IN THE MIDDLE OF THE HIGHWAY AND I WENT IN TO ONCOMING TRAFFIC LANES. THANKFULLY MY FOUR CHILDREN WERE NOT IN THE CAR AND THE LIGHT FOR ONCOMING TRAFFIC WAS RED AT THE TIME AND I WAS NOT HIT. I WAS TOLD BY THE FORD DEALERSHIP THAT IT WAS DUE TO THE DEFECTIVE ELECTRONIC THROTTLE BODY WHICH I HAVE NOW HAD REPLACED. *TR
UNEXPECTED ACCELERATION. VECHICLE "SURGES" UNEXPECTEDLY WHILE FOOT IS ON BRAKE. WHILE DRIVING YESTERDAY ON I-275 (N) AT THE I-96 JUNCTION, TRAFFIC WAS HEAVY AND HAD TO SLOW DOWN AND IN SOME CASES, STOP THE VEHICLE. VEHICLE "LUNGED" UNEXPECTEDLY SEVERAL TIMES WHILE FOOT WAS FIRMLY ON BRAKE. VECHILE "CHECK ENGINE LIGHT" ICON TURNED ON AS WELL AS A " WRENCH" ICON ON THE LEFT SIDE OF THE ODOMETER. ONCE THE ICONS APPEARED THE VECHILE "STALLED" AND NEEDED TO BE RESTARTED. PULLED OFF TO THE SIDE OF FREEWAY, TURNED ENGINE OFF AND WAITED APPROXIMATELY 10 MINUTES. RESTARTED VECHILE AND NOTICED THAT THE "CHECK ENGINE" ICON REMAINED ON BUT THE SMALL "WRENCH" ICON WAS OFF. DROVE HOME WITHOUT FURTHER INCIDENT. GOING TO FORD DEALERSHIP THIS MORNING. *TT
ON A HOT SUMMER DAY IN THE CHICAGO, IL SUBURBAN AREA (7/21/2011, OUTSIDE AIR TEMPERATURE OF 100 DEGREES F), I WAS COMPLETELY STOPPED AT A RED TRAFFIC LIGHT. I WAS THE FIRST CAR IN THE LANE OF TRAFFIC AWAITING THE LIGHT TO TRANSITION TO GREEN IN ORDER TO PROCEED SAFELY THROUGH THE INTERSECTION. SUDDENLY AND WHILE MY FOOT WAS COMPLETELY DEPRESSING THE BRAKE PEDAL OF THE AUTOMATIC TRANSMISSION 2007 FORD FREESTYLE (WITH APPROXIMATELY 44,000 MILES), THE VEHICLE JUMPED FORWARD (I.E., LUNGED) APPROXIMATELY 10-FEET. WHILE THERE WAS NO OTHER VEHICLE IN FRONT OF MY FREESTYLE, NO COLLISION WAS EXPERIENCED. HOWEVER, THE LUNGE WAS SIGNIFICANT ENOUGH THAT HAD ANOTHER PARTY'S VEHICLE BEEN IN FRONT OF MY FREESTYLE, I AM VERY CONFIDENT THAT A COLLISION WOULD HAVE BEEN EXPERIENCED. THE VEHICLE DASHBOARD "WRENCH" SYMBOL THEN ILLUMINATED. I WAS ABLE TO DRIVE THE VEHICLE TO THE FORD AUTHORIZED SERVICE AND SALES DEALER. THE VEHICLE WAS SLOW TO RESPOND TO ACCELERATION IN-ROUTE TO THE REPAIR CENTER. IN OTHER WORDS, THE VEHICLE "LIMPED" TO THE SERVICE CENTER. THE FORD SERVICE REPRESENTATIVES REPORTED THEIR DIAGNOSTIC CODE READINGS WERE INDICATIVE OF THE NEED FOR A NEW THROTTLE BODY ASSEMBLY. ONCE REPLACED ON 7/22/2011, THE VEHICLE IS PERFORMING AS EXPECTED IN A NORMAL FASHION. I HAVE THE DEFECTIVE PART IN MY POSSESSION, AND I AM WORKING TO PROVIDE THE UNIT TO A NHTSA REPRESENTATIVE. *TR
WHEN MY FORD FREESTYLE IDLES (IT SEEMS MOSTLY IN HOT WEATHER) FOR MORE THAN EVEN 2 MINUTES WHEN I PUT IT IN GEAR FORWARD AND REVERSE THE CAR LUNGES EVEN IF MY FOOT IS ON THE BRAKE. IT DOES THIS EVERY TIME THE WEATHER IS HOT OR IF MY CAR IDLES FOR ANY PERIOD OF TIME. I HAVE JUST BEGAN RESEARCHING WHAT THE PROBLEM COULD BE AND SEE MANY PEOPLE HAVE THE SAME ISSUE. I HAVE NOT YET REPLACED ANY PARTS. MOST OF WHAT I READ STATED TRANSMISSION TROUBLE OR THROTTLE BODY PROBLEMS IS THE CAUSE. *KB
I HAVE A 2007 FORD FREESTYLE. WHEN THE AIR CONDITIONING IS ON THE CAR WILL JUMP FORWARD. THE WRENCH LIGHT WILL COME ON AND I HAVE TO TURN THE CAR OFF AND BACK ON TO GET RID OF THE LIGHT. YESTERDAY IT DID THE SAME THING AND NOW THE ENGINE LIGHT IS STAYING ON AND WILL NOT GO OFF. SO FAR I HAVE KEPT FROM HITTING ANYTHING BY REACTING QUICKLY AND SLAMMING ON MY BRAKES OR TURNING THE AIR OFF OR SITTING WITH MY FOOT ON THE BRAKE BUT ONE OF THESE DAYS I MAY HIT A CAR OR A PERSON. VERY DANGEROUS SITUATION. *KB
MY 2007 FORD FREESTYLE WILL LUNGE IN FORWARD AND REVERSE. IT STALLED LAST NIGHT WHEN IT WAS IN REVERSE AND THIS HAPPENED. IT IS HAPPENING MORE OFTEN. THIS IS VERY FRIGHTENING AND COULD EASILY CAUSE AN ACCIDENT. *KB
STARTED MY 2007 FORD FREESTYLE IN A PARKING LOT PUT IT IN REVERSE AND ALL OF A SUDDEN IT LUNGED BACKWARDS ALMOST HITTING A PEDESTRIAN. IT HAS BEEN DOING THIS FOR ABOUT 6 MONTHS NOW BUT THIS IS THE FIRST TIME SOMEONE WAS ALMOST HIT. IT USUALLY DOES IT WHEN SHIFTING INTO FORWARD OR REVERSE FROM NEUTRAL TOOK IT INTO DEALERSHIP IT FIRST STARTED AND THEY DID SOME SORT OF SOFTWARE UPDATE ( THEY CLAIM) BUT IT HAS NEVER FIXED THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
SEVERAL TIMES MY VEHICLE SURGES FORWARD WHEN MOVING AT SLOW SPEEDS OR BRAKING. THIS HAS HAPPENED WHILE DRIVING FORWARD AND REVERSE. MORE NOTICEABLE WHEN THE A/C IS ON. EVEN WHEN MY FOOT IS ON THE BRAKE . I CAN HEAR THE ENGINE REVVING WHEN THIS IS HAPPENING - EVEN THOUGH MY FOOT IS ON THE BRAKE.IT ALSO LOSES POWER ON THE FREEWAY AND BECOMES VERY SLUGGISH IN ACCELERATION.THE VEHICLE WOULD LOSE POWER UNEXPECTEDLY WHEN DRIVING 10 MPH AND UP. ALSO I HAD A MINOR ACCIDENT,THE VEHICLE ACCELERATED BY ITSELF AND I HIT A WALL IN MY GARAGE. ALSO, IT WOULD NOT GO FORWARD AND WHEN PUT IN REVERSE IT WOULD ACCELERATE--THIS HAPPENED IN THE MIDDLE OF TRAFFIC DURING RUSH HOUR. WE FINALLY TOOK IT TO THE DEALER TO HAVE IT LOOKED AT, THEY TOLD US IT WAS THE THROTTLE BODY AND OUR MASTER TECH GUARANTEE DID NOT COVER THE EXPENSE. ALL THEY DID WAS CLEAN THE THROTTLE UP (IS EXPECTED TO HAVE MORE PROBLEMS LATER) BECAUSE THE COST WAS OVER $700 AND WE CANNOT AFFORD IT AT THE TIME. SO, AFTER WE TOOK IT OUT OF THE SHOP THE CAR IS NOW ONLY ACCELERATING TO NO MORE THAN 4000 RPMS.
SEVERAL TIMES MY VEHICLE SURGES FORWARD WHEN MOVING AT SLOW SPEEDS OR BRAKING. THIS HAS HAPPENED WHILE DRIVING FORWARD AND REVERSE. MORE NOTICEABLE WHEN THE A/C IS ON. EVEN WHEN MY FOOT IS ON THE BRAKE . I CAN HEAR THE ENGINE REVVING WHEN THIS IS HAPPENING - EVEN THOUGH MY FOOT IS ON THE BRAKE.IT ALSO LOSES POWER ON THE FREEWAY AND BECOMES VERY SLUGGISH IN ACCELERATION.THE VEHICLE WOULD LOSE POWER UNEXPECTEDLY WHEN DRIVING 10 MPH AND UP. ALSO I HAD A MINOR ACCIDENT,THE VEHICLE ACCELERATED BY ITSELF AND I HIT A WALL IN MY GARAGE. ALSO, IT WOULD NOT GO FORWARD AND WHEN PUT IN REVERSE IT WOULD ACCELERATE--THIS HAPPENED IN THE MIDDLE OF TRAFFIC DURING RUSH HOUR. WE FINALLY TOOK IT TO THE DEALER TO HAVE IT LOOKED AT, THEY TOLD US IT WAS THE THROTTLE BODY AND OUR MASTER TECH GUARANTEE DID NOT COVER THE EXPENSE. ALL THEY DID WAS CLEAN THE THROTTLE UP (IS EXPECTED TO HAVE MORE PROBLEMS LATER) BECAUSE THE COST WAS OVER $700 AND WE CANNOT AFFORD IT AT THE TIME. SO, AFTER WE TOOK IT OUT OF THE SHOP THE CAR IS NOW ONLY ACCELERATING TO NO MORE THAN 4000
MY CAR HAS BEGAN LUNGING FORWARD AT RANDOM TIMES WHILE I AM DRIVING. IT HAS ALSO DIED SEVERAL TIMES. THIS PROBLEM DOES SEEM TO BE WORSE WHILE GOING SLOW AND WITH THE AIR CONDITIONER ON. *TT
CAR'S ACCELERATION FALTERS OR APPEARS SOMETIMES UNEXPECTEDLY. *TT
WE PURCHASED A 2007 FORD FREESTYLE ON JULY 18, 2011 FROM A REPUTABLE DEALERSHIP IN LITTLE ROCK, AR. ON JULY 19,2011 WE EXPERIENCED THREE UNEXPECTED "LUNGES" OF THE CAR, ALL AT SLOW SPEEDS OR STOPPED. IT HAS HAPPENED AT LEAST ONE MORE TIME WITHIN THE PAST 10 DAYS. IT WAS/IS QUITE UNNERVING. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT WAS DRIVING 25 MPH WITH THE AIR CONDITIONER ACTIVE WHEN THE VEHICLE LUNGED FORWARD ABNORMALLY. THE CONTACT STATED THAT THE FAILURE WOULD RECUR WHEN THE AIR CONDITIONER WAS ACTIVATED AND THE VEHICLE WOULD LUNGE EITHER FORWARD OR IN REVERSE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE THROTTLE BODY WAS REPLACED BUT THE FAILURE PERSISTED. THE THROTTLE WAS REPLACED A SECOND TIME IN AN ATTEMPT TO CORRECT THE FAILURE. THE CONTACT STATED SHE DID NOT FEEL SAFE OPERATING THE VEHICLE. THE FAILURE MILEAGE WAS 49,900. THE CONSUMER STATED THE VEHICLE IS CURRENTLY AT THE DEALERSHIP UPDATED 08/24/11*JB UPDATED 08/24/11 *BF
I WAS BEGINNING BACKING UP MY WIFES' 2007 FORD FREESTYLE IN THE HARRIS TEETER PARKING LOT ON 07/17/2011 WHEN THE VEHICLE SUDDENLY ACCERLATED AND I HAD TO HIT THE BRAKES HARD TO AVOID LOSS OF CONTROL. THE VEHICLE STALLED. I RESTARTED THE VEHICLE, PUT IT IN REVERSE AND IT ACCELERATED SUDDENLY AGAIN, I BRAKED AND IT STALLED AGAIN. I WAS FAR ENOUGH OUT OF THE PARKING SPOT TO GO FORWARD BY THIS POINT. I PUT THE VEHICLE IN DRIVE AND WENT FORWARD OUT OF THE PARKING LOT. NOW I HAD ACCELERATION PROBLEMS AS THE ENGINE DID NOT ACCELERATE PROPERLY- I COULDN'T GET THE MOTOR PAST 3000 RPM. I CALLED THE LOCAL FORD DEALER ON THE FOLLOWING MONDAY, SCHEDULED A REPAIR APPOINTMENT AND TOOK THE VEHICLE IN FOR REPAIR. THE DEALER REPLACED THE THROTTLE BODY ASSEMBLY AT A TOTAL COST OF $792.16. THE VEHICLE IS AGAIN DRIVING PROPERLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE REVERSING WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SURGED FORWARD AND STALLED WITHOUT WARNING. THE VEHICLE WOULD NOT ACCELERATE OVER 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THEY STATED THAT THE VEHICLE'S SAFETY MODE WAS ACTIVATED, BUT THEY WERE NOT SURE IF THAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
WHEN I AM GOING AT A LOW SPEED THE CAR GOES DEAD. EXAMPLE BEING WHEN I TURN IN MY DRIVEWAY OR INTO A PARKING SPACE. ALSO THE CAR SURGES AND JUMPS FORWARD OR SOMETIMES BACKWARDS WHEN I PUT IT IN REVERSE OR PARK. IT IS BEGINNING TO HAPPEN ALL THE TIME AND IS DANGEROUS! I AM SO FRUSTRATED I DON'T KNOW WHAT TO DO. I ACTUALLY RAN ACROSS A SITE WHERE TONS OF OTHERS ARE HAVING THE SAME PROBLEM. I DO NOT HAVE 750.00 PLUS TO PAY ON FIXING SOMETHING THAT FORD IS WELL AWARE THEY FOULED UP AND DID NOTHING ABOUT. AS WITH ALL THE OTHER CASES MY A/C QUIT LONG AGO. I FEEL THEY SHOULD BE HELD ACCOUNTABLE AND A RECALL ISSUED SO THEY CAN PAY FOR THE REPAIR OF AN ITEM THAT SHOULD HAVE BEEN SOLD IN PROPER WORKING ORDER. THANK YOU. *KB
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SURGE FORWARD. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 44,000. THE VIN WAS UNAVAILABLE.
WAS DURING THE DAY OF MY NIECE WEDDING DAY. AFTER WE LEFT FROM THE CHURCH AND HEADED TO MCDONALD'S FOR A QUICK BITE SINCE WE TRAVEL FROM A LONG DISTANCE TO GET THERE ON TIME. MY WIFE AND I SAT AT THE PARKING LOT WITH THE AC ON CAUSE IT WAS VERY HOT THE DAY. WHEN WE FINISH ARE SMALL MEAL I PUT THE CAR IN REVERSE AND SLOWLY RELEASE THE BRAKES AND THE CAR JUST LUNGE SO FAST IN REVERSE THAT I ALMOST HIT THIS PERSON WHO WAS ALMOST 15 TO 20 FEET AWAY AND MY WIFE STARTED TO SCREAM. WE COULDN'T BELIEVE WHAT JUST HAPPEN. THIS IS NOT THE FIRST TIME IT HAPPEN. NOW, EVERY TIME I PUT IT IN REVERSE OR DRIVE YOU CAN FEEL AND SEE THE CAR RPM GO UP. I DIDN'T BOTHER TO TAKE IT TO THE DEALER CAUSE THEY WILL NOT FIND THE PROBLEM. I HAVE READ SO MUCH OF THIS PROBLEM BEING TAKEN TO THE FORD DEALER THAT THEY ARE CHARGING SO MUCH MONEY BY CHANGING ALL KIND OF PARTS AND THE PROBLEM IS NOT RESOLVE. I JUST WISH SOME ONE WHO HAS SOME CLOUT WOULD BE READING ALL THIS PROBLEM AND TELL THE FORD DEALER, HEY WHAT ARE YOU WAITING FOR, FOR SOMEONE TO BE KILL. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING 10 MPH WITH THE AIR CONDITIONER ON, THE VEHICLE BEGAN TO SURGE FORWARD AND THE TACHOMETER BEGAN TO DISPLAY A VERY HIGH READING. EXCESSIVE PRESSURE WAS APPLIED TO THE BRAKE PEDAL TO SLOW THE VEHICLE DOWN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,592. THE CONSUMER SUBMITTED THE INVOICES FOR THE REPAIRS. UPDATED 08/30/11
MY 2007 FORD FREESTYLE IS CURRENTLY AT SHAMALEY FORD DEALERSHIP DUE TO THE VEHICLE INCREASING GAS SPEED ON ITS OWN. THIS PROBLEM WAS FIRST NOTICED IN 2008 AND THE VEHICLE WAS SERVICED BY THE SHAMALEY FORD DEALERSHIP. IN 2008 THE VEHICLE INCREASED GAS SPEED ON ITS OWN AND ALMOST STRUCK MY CHILD. THE DEALERSHIP IDENTIFIED THE THROTTLE BODY AS THE PROBLEM, BUT IT WAS NOT REPLACED. WE CONTINUED TO OPERATE THE VEHICLE WITH THE VEHICLE INCREASING SPEED NORMALLY DURING THE SUMMER MONTHS WHEN ITS HOT OUTSIDE. I CONTINUED TO REPORT THIS PROBLEM TO THE LOCAL DEALERSHIP BUT THEY SAID THERE HAS NOT BEEN A RECALL. IN JULY 2011 I WAS OPERATING THE VEHICLE DURING NOON TIME AND THE VEHICLE LUNGED FORWARD AS I ATTEMPTED TO PARK THE VEHICLE AND I ALMOST STRUCK SOME PEDESTRIANS. THE SHAMALEY FORD DEALERSHIP HAS INFORMED ME THAT THE THROTTLE BODY ON THE VEHICLE NEEDS TO BE REPLACED AT MY OWN EXPENSE. I RESEARCHED YOUR WEBSITE AND NOTICED THAT THEIR IS CURRENTLY OTHER COMPLAINTS MADE AGAINST THE SAME TYPE OF FORD VEHICLE. DURING THE SUMMER MONTHS THE ENGINE SPEED INCREASES UNEXPECTEDLY ON A DAILY BASIS. I BELIEVE THEIR SHOULD BE A RECALL ON THIS DEFECTIVE PART BEFORE SOMEONE GETS HURT OR POSSIBLY KILLED. FORD STOPPED MAKING THIS TYPE OF VEHICLE BECAUSE THEY KNOW THAT THERE ARE SOME DEFECTIVE PARTS AND SEVERAL MECHANICAL AND ENGINEERING FLAWS. PLEASE HELP US MAKE FORD MOTOR CO. UNDERSTAND THE SERIOUSNESS OF THIS PROBLEM WITH THE FORD FREESTYLES'. CUSTOMERS SHOULD NOT BE RESPONSIBLE FOR DEFECTIVE PARTS. *TR
MY FORD FREESTYLE HAS 87,000 MILES. UNTIL RECENTLY, IT HAS BEEN A TERRIFIC CAR. HOWEVER, IT NOW HAS HAD INTERMITTENT PROBLEMS THAT (ACCORDING TO THE CODE) ARE LINKED TO THE THROTTLE BODY. THE TRANSMISSION AND ENGINE LIGHTS COME ON. THE ACCELERATOR DOESN'T WORK, AND THEN IT LUNGES UNEXPECTEDLY. AFTER RESEARCHING ONLINE, I FOUND HUNDREDS OF OTHERS ARE HAVING THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY LUNGED FORWARD. THE FAILURE OCCURRED WHILE IN REVERSE AND WHILE COMING TO A STOP. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THERE WAS AN INVESTIGATION OPEN UNDER NHTSA ACTION NUMBER: PE11018 (VEHICLE SPEED CONTROL) THAT MAY BE RELATED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
MY CAR HAS BEEN LUNGING FOR THE LAST FEW WEEKS, AND I ALMOST HIT ANOTHER CAR. LAST WEEK, WHEN I GOT IN, THE WRENCH LIGHT CAME ON. I IMMEDIATELY STARTED DRIVING TO THE DEALER. I LOST POWER FOR A FEW SECONDS AND THEN MY CAR WOULD HARDLY SHIFT. THE LUNGING WAS THE REALLY SCARY THING, AND NOW THEY ARE SAYING MY TRANSMISSION NEEDS TO BE REPLACED, AND IT IS OUT OF WARRANTY BY ONE MONTH. *KB
2007 FORD FREESTYLE WHEN VEHICLE IS IDLING IT HAS A TENDENCY TO LURCH. THIS OCCURS WHEN THE AIR CONDITIONING IS ON, OR WHEN BOTH A/C IS ON AND TURNING THE WHEEL. THIS ISSUE IS NOT CONSISTENT AND IS UNPREDICTABLE WHEN IT WILL OCCUR. *TT
CAR WAS REPORTED TO STALL ON A HOT DAY WHILE THE AIR CONDITIONER WAS ON. WHEN CAR WAS PUT INTO REVERSE OR DRIVE THE CAR STALLED AND THEN WENT INTO FAILSAFE MODE (WRENCH LIGHT). CAR DID NOT APPEAR TO LURCH FORWARD AS HAS BEEN REPORTED. PROBLEM HAPPENED ONE TIME. *TR
2007 FORD FREESTYLE SEL W/ APPROX 71K MILES. VEHICLE RPMS SURGE AT IDLE OR VERY LOW SPEED WHILE IN DRIVE (SUCH AS MANEUVERING INTO A PARKING SPOT). VEHICLE STALLS AFTER PUTTING IN REVERSE, THEN FORWARD GEAR, THEN REVERSE AFTER IDLING FOR A WHILE W/ AC ON. AFTER RE-STARTING, DOES NOT GET ABOVE 35 MPH (MECHANIC LIGHT COMES ON AND . UNTIL YOU TURN THE CAR OFF FOR A WHILE -THEN RESTART. THE OPERATES MORE NORMALLY. FUEL GAUGE LIGHT DOESN'T LIGHT AND THE FIRST 1/3 OF THE RPM RANGE IS NOT LIT WHEN THE ABOVE AFOREMENTIONED STALLING PROBLEM OCCURS (THEN COMES BACK ON). NOBODY HURT YET. TONIGHT I EMAILED FORD, GIVING THEM MY VIN AND ASKED THEM TO PURSUE A RECALL. PLEASE PRESS THEM TO DO THAT, CLEARLY THERE IS A VERY SERIOUS PROBLEM. TODAY THE SURGING NEARLY HURT A CHILD IN A PARKING LOT; THANK GOD MY WIFE'S FOOT WAS ON THE BRAKE. *TR
ON SEVERAL OCCASIONS MY 2007 FORD FREESTYLE HAS LURCHED FORWARD WITHOUT ME STEPPING ON THE GAS. TYPICALLY IT HAPPENS AS I AM IDLING AND I GO TO STEP ON THE BRAKE (FORCING ME TO BREAK HARD), OR WHEN I AM EASING UP ON THE BREAK (I.E., INSTEAD OF SLOWLY MOVING, THE CAR LUNGES FORWARD). *KB
MY 2007 FORD FREESTYLE LUNGES IN BOTH FORWARD AND REVERSE OCCASIONALLY. USUALLY HEAVILY APPLYING THE BREAK WILL STOP THE CAR. THIS TYPICALLY HAPPENS AT VERY LOW SPEEDS WHEN I AM PARKING THE CAR OR GETTING OUT OF A PARKING SPACE (AT THE GROCERY STORE, ECT...). THE INSTANCES OCCUR MORE OFTEN IN THE SUMMER TIME, IN HOT WEATHER AND WHEN THE A/C IS ON. IT IS A VERY DANGEROUS DEFECT, ESPECIALLY SINCE IT OCCURS OFTEN IN PARKING LOTS OR AT SCHOOL WHEN I AM DROPPING MY KIDS OFF, AS THERE ARE LOTS OF PEDESTRIANS. I HAVE SUBMITTED A PREVIOUS COMPLAINT ON THIS ISSUE, BUT HAVE HEARD NOTHING. THIS PROBLEM HAS OCCURRED FOR THE PAST 3 YEARS. *KB
IN JULY OF 2011 WE STARTED EXPERIENCING LURCHING. WHEN YOU PRESS THE BRAKE TO PUT THE CAR INTO REVERSE OR DRIVE, THE CAR LUNGES WHEN LETTING OFF OF THE BRAKE. THEN THE WRENCH LIGHT CAME ON AND LOST ALL POWER. AFTER TURNING THE CAR OFF AND THEN BACK ON THE LIGHT WENT AWAY BUT NOT THE LUNGING PROBLEM. WE TOOK IT TO THE DEALERSHIP WHERE WE BOUGHT THE CAR AND THEY DID A COMPUTER UPDATE. IT KIND OF FIXED THE PROBLEM. NOW ONE YEAR LATER IN JUNE OF 2012 THE CAR IS LURCHING AGAIN, BUT WORSE THAN EVER. WHILE SITTING IN A DRIVE THROUGH LINE, I RELEASED MY FOOT OFF THE BRAKE AND THE CAR SUDDENLY LUNGED FORWARD. AFTER READING THE MANY REPORTS ONLINE FROM OTHER FORD FREESTYLE OWNERS, THIS IS NOT AN ISOLATED INCIDENT. AND THE THERE SEEMS TO BE NO FIX FOR THE PROBLEM. DEALERSHIPS ARE THROWING PARTS AT CARS HOPING TO FIX THE PROBLEM BUT NONE SEEM TO BE WORKING. WHILE CAR OWNERS ARE PAYING EXORBITANT FEES TO NOT HAVE A PROBLEM FIXED. *JB
AT FIRST OCCURRENCE, I WAS PULLING INTO A PARKING SPACE. AS I TOOK MY FOOT OFF THE GAS AND PLACED IT ON THE BRAKE MY CAR LURCHED FORWARD UNEXPECTEDLY. THIS UNEXPECTED LURCHING HAS INCREASED IN FREQUENCY AND HAPPENS BOTH IN DRIVE AND REVERSE. THERE HAVE ALSO BEEN INCIDENTS WHEN THE CAR IS IN PARK AND IT REVS, AS IF I AM PUSHING ON THE GAS PEDAL. IT WILL REV LIKE THAT AND IDLE DOWN A FEW TIMES AND THEN THE ENGINE WILL STALL. *TR
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND WHEN THE BRAKE PEDAL WAS ENGAGED, THE VEHICLE SUDDENLY LUNGED FORWARD. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70, 000.
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THE VEHICLE SURGED FORWARD WHETHER IT WAS IS IN DRIVE OR REVERSE. THE CONTACT STATED THE FAILURE HAD OCCURRED FOR OVER A YEAR. THE CONTACT WAS FORCED TO PUT THE VEHICLE IN PARK WHILE AT A TRAFFIC LIGHT DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE THROTTLE BODY WAS REMOVED AND CLEANED. THE DEALER STATED THE THROTTLE BODY DID NOT NEED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 75,923.
MY 2007 FORD FREESTYLE HAS BEEN HAVING AN ISSUE WITH LURCHING FORWARD WHEN THE BRAKES ARE APPLIED. SEVERAL CLOSE MISSES OF REARENDING SOMEONE DUE TO THIS ISSUE. FORD NEEDS TO INVESTIGATE AND RECALL THESE VEHICLES. IT IS AN SAFETY ISSUE AND FORD HAS KNOWN ABOUT IT FOR SOMETIME. *TT
DURING LOW SPEEDS, IDLING SPEEDS, CAR ACCELERATES OR SURGES. MORE NOTICEABLE WHEN AIR CONDITIONING IS RUNNING OR IN IDLE MODE IN DRIVE UP LINES. WRENCH WARNING LIGHT COMES ON. IF I TURN CAR OFF AND THEN BACK ON IT USUALLY REMOVES THE PROBLEM. OCCURS WHEN GOING FORWARD OR BACKWARDS. *TT
MY 2007 FORD FREESTYLE HAS BEEN HAVING AN ISSUE WITH LURCHING FORWARD AND BACKWARDS WHEN THE BRAKES ARE APPLIED AT LOW SPEEDS WITH THE A/C ON. SEVERAL CLOSE MISSES OF ALMOST REARENDING SOMEONE DUE TO THIS ISSUE IN DRIVE TRUS AND OTHER PLACES WHENE SLOWING DOWN TO A STOP AT A REDLIGHT OR STOP SIGN. THE RPM WILL RAISE AND FEELS LIKE THE CAR WANTS TO GO FOWARD OR REVERSE DEPENDING ON WHAT GEAR THE CAR IS IS THEN THE ENGINE WILL CUT OFF AND THE CHECK ENGINE LIGHT (WRENCH) WILL GO ON ON THE DASH. DOES NOT HAPPEN ALL THE TIME. TAKING IT TO THE DEALER NEXT WEEK TO SEE IF THEY CAN RETRIEVE THE CODE THAT MAY BE STORED ON THE CAR'S MAIL COMPUTER
TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE VEHICLE UNEXPECTEDLY LUNGED FORWARD. THE FAILURE WOULD ALSO OCCUR WHEN THE GEAR WAS IN THE REVERSE POSITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE FAILURE WAS CONTRIBUTED TO THE THROTTLE BODY. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
MY CAR LUNGES ON ITS OWN. IT HAPPENS SEVERAL TIMES A DAY WHILE DRIVING. WHEN BACKING OUT THE DRIVEWAY, PULLING THROUGH A DRIVE THROUGH, OR TURNING FROM A STOP. I HAVE COME VERY CLOSE TO HITTING OTHER VEHICLES. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY FOUND NOTHING WRONG. *TT