NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2009 Ford Fusion. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHNSON FORD-LINCOLN (694 EAST ST, PITTSFIELD, MA 01201, (413) 443-6431) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FRENCHIE'S FORD, INC. (216 E ORVIS ST, MASSENA, NY 13662, (315) 764-1771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER HAS STATED PROBLEM HAS BEEN SOLVED.*JB
I DROVE OVER A SET OF BUMPY RAILROAD TRACKS AND ABOUT A 1/4 MILE DOWN THE ROAD, WHEN I WENT TO STOP, MY BRAKE PEDAL WENT TO THE FLOOR. I STILL HAD SOME BRAKE PRESSURE TO STOP THOUGH. I MADE IT TO A PARKING LOT TO CHECK FOR LEAKS BUT DID NOT SEE ANY. I PUMPED THE BRAKES AND I GOT MY BRAKE PRESSURE BACK AND THE BRAKE PEDAL WAS BACK TO NORMAL.
I HAD RECEIVED A RECALL NOTICE IN LATE JUNE 2017 . I CONTACTED FORD DEALERSHIP FOR SERVICE ,THEY TOLD ME THEY DID NOT HAVE PARTS OR ANY LOANER CARD .I CALLED FOR SERVICE 2TIMES TELLING THEM THIS WAS MY ONLY CAR AND I WAS SCARED TO DRIVE IT,,!! WELL I WAS IN A MINOR ACCIDENT ON JULY 24 ,2018 WHERE I WAS SEVERALLY INJURIED DUE TO THIS FAULTY AIR BAG ,WAS HOSPITALIZED AND STILL HAVE MEDICAL INJURIES ,,AND FORD NOT AIR BAG COMPANY WILL HELP WITH HOSPITAL BILLS ..PLEASE HELP ME * (RECALL RELATED INCIDENT) TS
BRAKES HAVE FAILED TWICE RANDOMLY. COMING TO A STOP AT STOP SIGN AND STOPPING AT YELLOW LIGHT (THIS ONE WAS SCARY). ABS SEEMS TO PULSATE BACK AND THEN PEDAL GOES STRAIGHT TO FLOOR. FIRST TIME I WAS ABLE TO PUMP BRAKES BACK UP AND DRIVE TO DEALER. THEY SAID NOTHING WAS WRONG. SECOND TIME I WAS UNABLE TO PUMP BACK UP. AFTER SITTING FOR AN HOUR OR SO THE BRAKES WERE WORKING AGAIN. I TOOK TO DEALER FOR SECOND TIME AND AGAIN, NOTHING WRONG. CLEARLY THERE IS SOMETHING WRONG AND HUGE SAFETY ISSUE. I DON'T WANT THE THIRD TIME IT HAPPENS TO ACTUALLY BE A CRASH! VERY UNSAFE AND DO NOT UNDERSTAND HOW THEY SAY NOTHING IS WRONG.
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT IT TOOK AT LEAST THREE ATTEMPTS TO START THE VEHICLE. WHEN THE VEHICLE FINALLY STARTED, IT FAILED TO ACCELERATE AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000.
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE ABS FAILED. THE CONTACT STATED THAT THE FRONT TWO WHEELS SEIZED ON SEVERAL OCCASIONS, RESULTING IN A SERIES OF SKID PATTERNS AND NEAR CRASHES. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST EIGHT TIMES SINCE JULY OF 2018. IN ADDITION, THE CONTACT STATED THAT THERE WAS A LOSS OF BRAKE PRESSURE FOR A PERIOD OF APPROXIMATELY 24 TO 72 HOURS AFTER THE FAILURES. ENCINITAS FORD (1424 ENCINITAS BLVD, ENCINITAS, CA 92024, (888) 700-8208) WAS MADE AWARE OF THE FAILURES, BUT THEY COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.
ISSUE WITH BRAKE PEDAL GOING ALL THE WAY TO THE FLOOR - WITH DIFFICULTY COMING TO A NORMAL STOP. THERE IS A NEED TO BRAKE WAY AHEAD OF THE NORMAL DISTANCE TO AVOID POTENTIAL ACCIDENT. MASTER CYLINDER WAS REPLACED, NO LOSE OF FLUID, CHECKED BY MULTIPLE MECHANICS, AND THERE ISN'T AN OBVIOUS ISSUE EXCEPT POSSIBLE FAULTY PARTS. RESEARCHING HAS INDICATED THIS HAS AFFECTED MANY OTHER DRIVERS IN THE SAME WAY. I NOTICED AN INVESTIGATION WAS CREATED IN APRIL OF 2018, BUT I DON'T SEE A RESOLUTION. THERE HAVE BEEN MORE THAN 25 ACCIDENTS TO DATE DIRECTLY RELATED TO THIS ISSUE. IT WOULD SEEM PRUDENT AND RESPONSIBLE TO ISSUE A RECALL TO ADDRESS THE LARGE SCALE ISSUE.
WHILE SITTING AT A RED LIGHT THE BRAKE PEDAL WILL GO SOFT OR HAVE TO RESORT TO DOUBLE PUMPING OF THE BRAKE PEDAL FOR THEM TO GRAB.
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY SURGED FORWARD AND RETURNED TO NORMAL A FEW SECONDS LATER. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWELVE OTHER TIMES DURING THE COURSE OF SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT
DRIVING AT 45 MPH I HAD TO BRAKE OVER A BUMPY SECTION OF PAVED ROAD, MY ABS ACTIVATED THEN THE BRAKE PEDAL WENT REAL SOFT AND ALMOST TO THE FLOORBOARD. MY BRAKING DISTANCE INCREASED TREMENDOUSLY, I ALMOST HIT ANOTHER VEHICLE THAT WAS IN FRONT OF ME. NO ABS WARNING INDICATOR LIGHT CAME ON BEFORE OR AFTER THE INCIDENT. BRAKES FEEL EXTREMELY WEAK AFTER THE INCIDENT AND STIIL DO AFTER PUMPING THEM MANY TIMES. APPROXIMATELY 82,200 MILES ON MY 2009 FORD FUSION SE 2.3L. DID A LITTLE RESEARCH AND IT SOUNDS LIKE THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND SHOULD BE A RECALL ON THE ABS HYDRAULIC CONTROL UNIT. EXTREME SAFETY CONCERN FOR BRAKING.
TRIED TO BRAKE AS USUAL AND BRAKES WERE NOT AS RESPONSIVE AND NEEDED MORE PRESSURE/TIME TO STOP. ABS LIGHT CAME ON SHORTLY AFTER. FORD BELIEVES THAT THE CAUSE IS ABS MODULE AND/OR ABS HCU (ABS PUMP MOTOR FAILURE). THEY ARE UNABLE TO DETERMINE ACTUAL CAUSE UNTIL I PY $3,000 TO REPLACE EACH POTENTIAL ISSUE. WHILE BRAKES SEEM TO OPERATE OK NOW, THE CAR NEEDS MORE TIME TO STOP. HAVE SEEN MULTIPLE COMPLAINTS ONLINE W THE SAME ISSUE (SPONGY BRAKES, ABS MODULE FAILURES). I HAVE ALSO BEEN UNABLE TO OBTAIN THE RECALL REPLACEMENT FOR PASSENGER SIDE AIRBAG AS THEY ARE SHORT ON PARTS.
THIS IS MY HUSBAND'S CAR AND WE HAVE BEEN HAVING PROBLEMS WITH ACCELERATION FOR THE PAST FEW MONTHS. WHEN TURNING A CORNER THE CAR WILL STOP ACCELERATING. YESTERDAY I WAS ON ROUTE 295 AROUND PROVIDENCE, RHODE ISLAND, FORTUNATELY IN THE RIGHT LANE, WHEN THE CAR DECIDED TO STOP MOVING FORWARD. I WAS ABLE TO PULL INTO THE BREAKDOWN LANE AND AVOID BEING HIT FROM BEHIND. I SHUT THE CAR OFF, RESTARTED IT AND WAS ABLE TO ACCELERATE AND GET BACK ON THE HIGHWAY. THIS IS A SCARY SAFETY ISSUE. I DID RESEARCH ONLINE AND DISCOVERED THAT IT IS THE THROTTLE BODY AND IT WAS NEVER A RECALL. I CALLED MY FORD DEALER AND HE SAID THE CAR, ALTHOUGH IT IS NOT TEN YEARS OLD AND HAS JUST OVER 120,000 ON IT, IS NOT ELIGIBLE FOR A FREE REPAIR. MY DAUGHTER-IN-LAW SOMETIME DRIVES THIS CAR WITH MY 2 YEAR OLD GRANDSON TAKING HIM TO DAY CARE. OBVIOUSLY WE WILL NOT BE DRIVING THIS CAR UNTIL IT IS REPAIRED. WHY HASN'T THIS BEEN A RECALL? IT IS A HUGE SAFETY ISSUE.
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT DEPRESSED THE BRAKE PEDAL AS THE FRONT DRIVER SIDE WHEEL STRUCK A POTHOLE. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS EVENTUALLY ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO MANTECA FORD (555 N MAIN ST, MANTECA, CA 95336, (209) 239-3561) WHERE IT WAS DIAGNOSED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,960.
WE WERE NOTIFIED IN JANUARY 2017 OF THE AIRBAG RECALL. WE HAVE CONTACTED OUR DEALER EVERY 2 TO 3 MONTH SINCE THEN. ON 06/08/2018 WE RECEIVED A LETTER STATING THAT THEY WOULD PROVIDE A RENTAL CAR UNTIL THE AIRBAG WAS READY TO BE REPLACED. WE ARE NOW UNABLE TO GET A RENTAL CAR. I TRANSPORT CHILDREN IN THE CAR DAILY AND I NEED A SAFE CAR FOR THEM TO RIDE IN.
TAKATA RECALL: I RECEIVED A LETTER ABOUT THE RECALL AND THAT I WOULD BE CONTACTED WHEN PARTS WERE AVAILABLE. MONTHS LATER I HAVE NOW GOTTEN A LETTER SAYING NO PARTS ARE AVAILABLE SO FORD WILL PROVIDE A RENTAL CAR, BUT WHEN I CALLED THE DEALER THEY SAID THEY COULD NOT DO THAT BECAUSE THE RECALL IS YEARS LONG. SO IT SEEMS I AM JUST DRIVING IN A KNOWN UNSAFE CAR WITH NO RECOURSE
TAKATA RECALL. I PURCHASED THIS CAR FROM KEITH HAWTHORNE FORD IN MARCH 2009. THE CAR WAS NEW AND NOW HAS ONLY BEEN DRIVEN 35,000 MILES. I RETURNED TO THEM FOR SERVICING UNTIL 10/30/20014 (21,646 MILES) FOR SERVICING. BECAUSE, I WAS NOT GETTING ANY ANSWERS CONCERNING THE RECALL, I THEN WENT TO HONEST-1 FOR SERVICING UNTIL RECENTLY WHEN MY SON TOLD ME TO TAKE IT TO A FORD DEALERSHIP AND THEY WILL TAKE CARE OF THE RECALL. WHEN THE RECALL WAS ANNOUNCED, THEN THE TAKATA BANKRUPT ANNOUNCEMENT. I KEPT ASKING FORD DEALERSHIPS. FIRST KEITH HAWTHORNE FORD, THEN PERFORMANCE FORD AND NOW FELIX SABATES FORD HERE IN CHARLOTTE, NC ALL ON SOUTH BLVD.THE STATUS OF THE RECALL. THE ANSWERS WERE. "TAKATA WENT BANKRUPT. "WE HAVEN'T RECEIVED THE PART YET. WE WILL CALL YOU WHEN WE GET IT." HAWTHORNE FORD NEVER CALLED! ADDITIONALLY, "THEY SENT THE WRONG PART." NOW FELIX SABATES JUST ANNOUNCED AT MY LAST SERVICING ON 04/24/20018, (33,386 MILES) "THAT I HAVE GONE BEYOND THE LIMITATION OF THE RECALL, AND FORD IS NO LONGER REQUIRED TO HONOR THE RECALL." I WAS ALSO TOLD THAT I RECEIVED A LETTER ANNOUNCING THE RECALL. I DID NOT RECEIVED A LETTER ANNOUNCING THE RECALL! TO SAY THAT I AM UPSET IS A UNDERSTATEMENT. I WORRY FOR MY WIFE'S SAFETY EVERY TIME SHE GETS IN THE PASSENGER SEAT ANYWHERE WE GO. RESPECTFULLY SUBMITTED,
TAKATA RECALL --NOW NEARLY 1.5 YEARS AFTER THE RECALL WAS ANNOUNCED, AND STILL NO PART AVAILABLE TO FIX THE CAR.
2009 FORD FUSION. CONSUMER WRITES IN REGARDS TO AIR BAG RECALL. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE FOR REPAIR. *LD *JS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CORTESE FORD (2500 WEST HENRIETTA RD, ROCHESTER, NEW YORK 14623, (800) 501-6470) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WOULD BECOME AVAILABLE ON SEPTEMBER 15, 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DELACY FORD AT (716) 668-1200 (LOCATED AT 3061 TRANSIT RD, ELMA, NY 14059) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
IT'S BEEN YEARS SINCE FORD TOLD US ABOUT THE RECALL, AND THEY STILL DON'T HAVE PARTS AVAILABLE TO FIX IT. THEY ALSO WON'T GET A RENTAL CAR FOR US WHEN THEY ACKNOWLEDGE THAT IT'S DANGEROUS AND THAT WE SHOULD 'LEAVE OUR CAR SITTING' UNTIL IT'S FIXED. HOW CAN SOMEONE LEAVE THEIR CAR SITTING FOR YEARS?? FORD SHOULD BE REQUIRED TO START ACTUALLY FIXING THESE CARS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SUNSET FORD OF WATERLOO, 1425 IL-3, WATERLOO, IL 62298, (618) 939-6171) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
SOFT BRAKE PETAL / BRAKE PETAL GOES TO FLOOR WITHIN 17 SECONDS RESULTING IN COMPROMISED BRAKES AND A SAFETY HAZARD (ALL SPEEDS AND STOPPING SITUATIONS). SEEMS TO BE A VERY COMMON COMPLAINT / SAFETY ISSUE BUT STILL NO RECALL OR SERVICE BULLETIN FROM MY UNDERSTANDING. I SAW NHTSA IS INVESTIGATING, SO I WANTED TO SHARE I AM ALSO HAVING ISSUE AND FEEL IT IS UNSAFE. MECHANIC THOUGHT LIKE MOST AT FIRST IT WAS A BAD MASTER CYLINDER AND REPLACED. PETAL STILL SOFT SO HE BLED BRAKES SEVERAL TIMES AND WAS CONFIDENT NO AIR IN SYSTEM. I BROUGHT BACK CAR 3X OVER A YEAR CONCERNED THE BRAKES FEEL 'ABNORMAL/WEIRD'. EACH TIME BRAKES WERE RE-BLED AND HE AGREED THEY FELT UNUSUAL, HE FELT THEY WERE OK. MY YOUNG DAUGHTER DRIVES THE CAR DAILY, SO BEING CONCERNED I RESEARCHED AND PRESSED DEALER FOR INFO AND FOUND THERE IS A KNOWN ISSUE WITH A VALVE STICKING IN THE ANTI-LOCK BRAKE HYDRAULIC VALVE UNIT RESULTING ABNORMAL INTERNAL HYDRAULIC FLUID FLOW AND GRADUAL PRESSURE LOSS. THE PRICE FOR A REPLACEMENT VALVE BODY IS AN EXPENSIVE $544 AT FORD AND 3-HOURS OF LABOR TO REPLACE. MY MECHANIC FEELS THIS IS A RECALL WORTHY SAFETY ISSUE AND NEEDS REPORTED. NO IDIOT LIGHT OR CODE NOTIFIES DRIVER OR MECHANIC FAILURE HAS OCCURED AND HE SAID ANTILOCK SYSTEMS SHOULD NOT HAVE SUCH PRESSURE FAILURE WITH A PART ISSUE. WITHOUT RECOGNITION FROM FORD, THE CONDITION IS MISDIAGNOSED AND RESULTS IN MECHANICS THINKING IT IS PROBABLY OK WHEN IT IS NOT SAFE. MY DAUGHTER HAS DRIVEN THE CAR IN THIS CONDITION FOR ABOUT A YEAR NOW WHILE WE TRY TO RESOLVE AND WE PROBABLY DID AN EXPENSIVE, UNNEEDED REPAIR. IT IS DISAPPOINTING TO LEARN THERE HASN'T BEEN A RECALL OR WARNING. AN $800 REPAIR FOR A MOST LIKELY DEFECTIVE PART IS EXCESSIVE (NOT TO MENTION THE $350 UNNEEDED MASTER CYLINDER REPAIR. THE TEMPTATION FOR MANY WILL BE TO 'LIVE WITH IT' DUE TO HIGH COST OF REPAIR OR NEVER KNOW.
TAKATA RECALL -- I HAVE RECEIVED NO INFORMATION PERTAINING TO WHEN I CAN GET MY AIR BAGS REPLACED. OVER SEVERAL MONTHS, I HAVE CALLED THE DEALERSHIPS ALONG WITH THE RECALL LINE THAT WAS PROVIDED IN LETTER FROM FORD. HOWEVER, I CONTINUE TO RECEIVE ZERO UPDATES AS TO WHEN THESE AIRBAGS MAY BE REPLACED. I CONTINUE TO HOUND LOCAL DEALERSHIPS, BUT DOESN'T APPEAR THEY HAVE MUCH INFORMATION AS TO TIMING EITHER. HARD TO GIFT A CAR IN GOOD CONDITION TO MY TEEN WHEN AIR BAGS ARE UNDER RECALL. PLEASE HELP!
TAKATA RECALL AS OF 5/17/2018, BOTH FORD DEALERSHIPS THAT I CALLED SAID THAT MY CAR IS NOT YET ON THE RECALL LIST. I RECEIVED AN MAILING FROM TK HOLDINGS INC. RETURN MAIL, P.O. BOX 3004, MONROE, WI 535566-3004 INDICATING THAT I SHOULD IMMEDIATELY CALL A DEALERSHIP AND SCHEDULE A FREE REPAIR. FORD MOTOR COMPANY AND THAT DEALERSHIPS NEED TO STEP UP AND BE MADE TO BE ACCOUNTABLE.
WHEN I APPLY THE BREAKS WHILE MOVING AND THE CAR HITS A BUMP WHILE THE BREAKS ARE APPLIED, THE BREAKS WILL GET VERY SOFT FOR A FEW DAYS. THE BREAKING POWER IS VERY BAD DURING THAT TIME, IT PROBABLY TRIPLES THE STOPPING DISTANCE REQUIRED. THIS HAS HAPPENED AT LEAST A DOZEN TIMES OVER THE PAST 2 YEARS.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
TL* THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRONIN FORD (10700 NEW HAVEN RD, HARRISON, OH 45030, (513) 367-5300) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROY O'BRIEN FORD (22201 E 9 MILES ROAD, ST CLAIR. SHORES, MI 48080, (586) 776-7600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL IT HAS BEEN ABOUT 2 YEARS DEALING WITH THIS RECALL. WHEN WILL IT BE TAKEN CARE OF?
TAKATA RECALL. STILL NO ACTION. CAR WILL BE TEN YEARS OLD SOON AND NOTHING HAS HAPPENED SO I'LL PUT IN TODAY'S DATE.
PROBLEM OCCURS WHEN VEHICLE IS IN MOTION. WE (TWO DRIVERS) EXPERIENCED INTERMITTENT BRAKING HESITATION. USUALLY WHEN DRIVING ON ROUGH PAVEMENT, AND ESPECIALLY WHEN TURNING, BRAKES WILL HESITATE TO ACTIVATE PROPERLY. BRAKE PEDAL TENDS TO DROP NEAR THE FLOOR BEFORE BRAKING OCCURS. HAVE NOTICED APPROXIMATELY 20-30 FEET OF ADDITIONAL PAVEMENT DISTANCE IS COVERED BEFORE BRAKES FULLY ENGAGE. NEW BRAKE PADS WERE INSTALLED WITHIN THE LAST 20,000 MILES, BUT THIS IS BELIEVED TO BE AN ISSUE WITH A FAULTY ABS. WE BELIEVE THIS IS LIKELY AN ISSUE WITH CORROSION AND/OR STICKY VALVES IN THE ABS UNIT AS OTHERS HAVE DESCRIBED AND POSTED ON-LINE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2018. THE CONTACT DID NOT SPEAK WITH A DEALER. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
DRIVING THE OTHER DAY I LOST BRAKES AND ALMOST HAD AN ACCIDENT WITH ANOTHER VEHICLE. THE BRAKE LIGHT CAME ON ALONG WITH THE SERVICE LIGHT. WHICH IS STILL ON. DRIVE HOME VARIOUSLY IN LOW GEAR WHEN NEEDED. WHEN IN LOW GEAR I HEARD A CONSTANT GRINDING NOISE. STILL PATIENTLY WAITING ON MY TAKATA AIR BAG REPLACEMENT THRU FORD. THIS VEHICLE IS NEW TO ME AND I HAVEN'T MADE MY FIRST PAYMENT YET. ONLY HAS 40K FOR MILEAGE. AS IS COMMON WITH MOST FORD CATS. I ASKS EXPERIENCED SURGES IN THE VAST. MY LAY CAST WAS AN 04 TAURUS.
VERY SOFT BRAKES. - THE CAR KEPT EXPERIENCING SOFT BRAKES AFTER THE ABS WOULD ENGAGE OR IF THE CAR HIT A POT HOLE OF SOLID BUMP IN THE ROAD. NOT ALL THE TIMES BUT FAIRLY OFTEN. WE REPLACED THE MASTER CYLINDER IN 2016 AND THE BRAKE PADS RECENTLY AS WELL. IN DEC OF 2017, I WAS GOING ABOUT 25MPH WHILE APPROACHING THE EXIT OF OUR NEIGHBORHOOD. THERE WAS A SMALL PATCH OF ICE & WATER. I WAS BRAKING FOR A STOP WHEN THE CAR CROSSED THE PATCH. THE ABS ENGAGED. FROM THAT MOMENT ON FOR ABOUT 2 WEEKS THE BRAKES WOULD GO TO THE FLOOR BEFORE THEY WOULD SLOW THE CAR TO A STOP. THEN IT CLEARED UP. ON SUNDAY APRIL 22 AROUND 1AM, WE WERE DRIVING THROUGH A TOWN ON OUR WAY BACK FROM PICKING UP OUR SON. IT HAD BEEN RAINING STEADY FOR SEVERAL HOURS. MY HUSBAND WAS DRIVING LESS THAN 35MPH APPROACHING A TRAFFIC LIGHT THAT HAD JUST TURNED YELLOW. HE TRIED TO STOP FOR THE LIGHT. THE ABS ENGAGED BUT THE CAR DID NOT STOP. THE LIGHT TURNED RED BEFORE WE GOT TO THE INTERSECTION BUT THE CAR WAS NOT STOPPING. WE RAN THE RED LIGHT. THE CAR DID FINELY SLOW DOWN TO AN ALMOST STOP BUT WE WERE ALREADY THROUGH THE INTERSECTION. LUCKILY THERE WERE NO OTHER CARS AROUND AT THE TIME BUT FROM THAT MOMENT ON THE BRAKES HAVE BEEN SOFT. AFTER FINISHING OUR TRIP HOME ABOUT 300 PLUS MILES AND GOING TO THE STORE WHERE WE LIVE ABOUT 5 MILES, WE ARE AFRAID OF DRIVING THE CAR ANYMORE. IT TAKES TOO LONG TO STOP AND IF SOMEONE STOPPED QUICKLY WHILE IN FRONT OF US OR IF SOMETHING RAN OUT IN FRONT OF US WHILE DRIVING, WE DON'T BELIEVE WE COULD STOP QUICKLY ENOUGH; SAFELY.
WHILE APPROACHING AN INTERSECTION, BRAKES WERE APPLIED FOR A RED LIGHT WHICH LOST ALL HYDRAULIC PRESSURE AFTER FRONT RIGHT WHEEL WENT OVER A POTHOLE. TO FULLY STOP THE VEHICLE, THE BRAKE PEDAL HAD TO BE PUSHED FULLY TO THE FLOOR. SUBSEQUENT DRIVING SHOWED VIRTUALLY NO RETURN OF HYDRAULIC PRESSURE IN THE BRAKES. THIS OCCURRED WITHIN MONTHS OF HAVING BRAKE PADS, ROTORS, FLUID, AND MASTER CYLINDER INSPECTED BY FORD-BRANDED DEALER.
TAKATA RECALL. 2009 FORD FUSION SEL UNDER RECALL DUE TO AIRBAG, REQUESTED FREE REPLACEMENT FROM WATERTOWN FORD, MA. INFORMED NO REPLACEMENT PARTS AVAILABLE, THEY WOULD CALL BACK WHEN AVAILABLE. GOT NO CALL BACK AFTER ANOTHER ATTEMPT TO SCHEDULE REPAIR, EARLIER IN THE YEAR.
TAKATA RECALL !!!!!!! THE DISPLAY PANEL WARNING LIGHTS COME ON AND GO OFF AT WILL. MOSTLY WHEN ITS HUMID OUTSIDE OR RAINING. THIS IS INCLUDING THE SCARY AIRBAG LIGHT, OIL LIGHT, ENGINE LIGHT. I AM STUCK WITH THE CAR SINCE FORD STATED NO ONE SHOULD SIT IN THE FRONT PASSENGER SEAT. HAS NO VALUE. AND I PRAY EVERY DAY IT DOES NOT KILL ME!
WHILE APPROACHING A FOUR WAY INTERSECTION STOP LIGHT AT APPROXIMATELY 20-25 M.P.H. IN A 45 M.P.H ZONE ON A HIGHWAY HEADED INTO THE CITY THE BRAKES WERE APPLIED AND WHILE DOING SO ALSO HIT A POTHOLE SIMULTANEOUSLY. THE BRAKES FAILED TO ENGAGE IN ANY CAPACITY. RELEASED PRESSURE FROM BRAKE PEDAL AND THEN REAPPLIED BRAKES AT WHICH POINT THE BRAKES ENGAGED AND STOPPED THE VEHICLE BUT NOT BEFORE OVERSHOOTING INITIAL PLANNED STOP POINT BY 6-8 FEET INTO THE INTERSECTION. WITH PASSENGER AS WITNESS.PEDAL NOW FEELS FINE AND BRAKES WORK NORMAL. A SIMILAR SITUATION OCCURRED 3-4 MONTHS PRIOR AND AFTERWARDS THE PEDAL FELT SPONGY BUT WENT AWAY ON ITS OWN. AFTER THIS MOST RECENT INCIDENT A WEB SEARCH TURNED UP OTHERS HAVING THIS PROBLEM THAT WAS IDENTIFIED AS A POSSIBLE BAD ABS HYDRAULIC CONTROL UNIT. ACCIDENT WAS AVOIDED BUT COULD HAVE LED TO HITTING VEHICLES ENTERING INTERSECTION. WEB RESULTS ALSO REVEALED THAT SIMILAR INCIDENTS ARE BEING INVESTIGATED BY THE NHTSA.
TL* THE CONTACT OWNS A 2009 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPEED SENSOR CALIBER AND BRAKES NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 135,000.
TAKATA SAFETY RECALL 18S01: I PURCHASED THE VEHICLE 6 MONTHS AGO. I RECENTLY RECEIVED THE DEFECTIVE AIRBAG RECALL NOTICE DATED FEB 2018. TODAY I HAD THE VEHICLE APPRAISED TO SEE IF TRADING IT IN WAS AN OPTION. THE CASH VALUE I WAS QUOTED VS. THE PAYOFF AMOUNT IS OVER $5,000. THE AVAILABILITY FOR REPLACEMENT AIRBAGS ARE ESTIMATED TO BE A YEAR OR MORE & PRIORITY HAS BEEN GIVEN TO DEALERSHIPS LOCATED IN THE SOUTH. I CAN'T SALE THE VEHICLE BECAUSE OF THE DEFECT, BUT I'M BEYOND AFRAID TO CONTINUE DRIVING THE VEHICLE BECAUSE OF THE DEFECT. I'M DISABLED, RECOVERING FROM A RECENT CRANIOTOMY & THE MEDICAL FACILITY IS AN HOUR AWAY. I'M IN NEED OF A SAFE & RELIABLE VEHICLE. FORD MOTOR COMPANY ISN'T OFFERING ANY COMPENSATION (TIMELY REPAIRS, REPLACEMENTS VEHICLE, LOANERS OR EVEN A PARTIAL REFUND TO ASSIST WITH THE TRADE-IN VALUE). MY AUTO INSURANCE COVERAGE CAN'T GET INVOLVED BECAUSE IT'S A RECALL. FORD MOTOR COMPANY HAS INSTRUCTED DEALERSHIPS NOT TO REMOVE THE AIRBAGS BECAUSE THE RISK IS GREATER. I NOW HAVE A VEHICLE THAT (DO TO NO FAULT OF MY OWN) I'VE MADE ALL OF 5 PAYMENTS ON WITH 42 MORE MONTHS OF FINANCING & INTEREST THAT I'M OBLIGATED TO PAY THAT'S PARKED BECAUSE IT CAN'T BE REPAIRED IN A TIMELY MANNER & THAT CAN'T BE SAFELY DRIVEN BECAUSE OF A MANUFACTURER'S PRE-EXISTING CONDITION. WHAT AM I SUPPOSE TO DO WITH THIS VEHICLE NOW??
ON MULTIPLE OCCASIONS I HAVE HAD DIFFICULTY WITH STOPPING THE VEHICLE REGARDLESS OF THE WEATHER CONDITIONS. I HAVE HAD MY BRAKES CHECKED REPEATEDLY AND BEEN INFORMED THAT MY PADS, ROTORS, MASTER CYLINDER ARE ALL IN GREAT CONDITION. I HAVE HAD THE BRAKES BLED, BRAKE FLUID CHANGE AND IT HAS NOT RECTIFIED THE ISSUE. ON MORE THAN ONE OCCASION I HAVE EITHER ENDED UP ON THE SIDE OF THE HIGHWAY OR ALMOST HIT ANOTHER VEHICLE TRYING TO STOP. THERE IS NO FOREWARNING AS TO WHEN THIS HAPPENS. THE BRAKE PAD IS EXTREMELY SPONGY AND AT TIMES WHEN BEING PUSHED GOES NEARLY TO THE FLOOR. THIS HAS HAPPENED ON THE STREET, ON THE HIGHWAY, THE WORSE AND MOST SCARIEST INCIDENT WAS DRIVING HIGHWAY 77-SOUTH THROUGH WV, GOING THROUGH THE MOUNTAINS. I HAVE COUNTED 13 INCIDENTS OF THIS OVER THE PAST YEAR. THERE HAVE BEEN MORE INCIDENTS OVER THE SPAN OF 3 YEARS BUT ON EACH PREVIOUS OCCASION I WAS TOLD THAT AIR GETS IN THE BRAKE LINE AND TO PUMP THE BRAKES. THIS CLEARLY HAS NOT ELEVATED THE ISSUE. THE MOST RECENT EVALUATION BY A MECHANIC ASSURED ME THAT MY BRAKES THEMSELVES WERE IN GOOD CONDITION.
IT HAS BEEN A YEAR SINCE I WAS ADVISED OF THE NHTSA RECALL 17V-024. I JUST CALLED THE DEALERSHIP AND THEY STILL DON'T HAVE THE PARTS. DID NOT TAKE MY NAME OR ANY INFORMATION, JUST TOLD ME TO CALL BACK IN A WEEK.
BRAKE PEDAL MUSHY GOES TO FLOOR HAD TO HAVE ABS REPLACED TO CORRECT CAR WOULD NOT STOP IN A SHORT DISTANCE ONLY 90000 MILES MECHANIC SAYS IT A PROBLEM WITH A LOT OF FUSIONS 2007-2009 YEARS
INITIAL EXPERIENCE WAS ABS ENGAGING WHILE MAKING A TURN THRU ANTISKID GRAVEL. PEDAL IMMEDIATELY WENT SOFT, LUCKILY NOT ON HEAVY TRAVELED ROAD. RETURNED HOME, DISCONNECTED BATTERY, RECONNECTED AFTER A WHILE, ISSUE SEEMED TO HAVE RESOLVED ITSELF. NEXT INCIDENT WAS 12/9/17 DURING A SNOW EVENT HERE IN NE PA. WHEN I CRESTED A SLIGHT HILL AND APPLIED THE BRAKES TO SLOW FOR STOPPED TRAFFIC. (HIGH TRAVELED ROAD) ABS ENGAGED, PEDAL IMMEDIATELY WENT SOFT. I WAS UNABLE TO CONTROL THE CAR WITH BRAKING, SO I STEERED OFF THE ROAD TO THE RIGHT SHOULDER AREA. TO AVOID STRIKING A OBJECT HEAD ON, (CEMETERY HEADSTONE) I WAS ABLE TO STEER BACK TO THE LEFT, BUT THEN HAD TO AVOID A UTILITY POLE. I WAS CONCERNED A) WITH ELECTRICAL WIRES COMING DOWN, B) AIR BAG DEPLOYMENT SINCE VEHICLE IS ONE AFFECTED BY TAKATA SWITCHES. I AVOIDED THE POLE, BUT ENDED UP STRIKING A SUPPORT GUY WIRE. THIS RESULTED IN OVER $3,000.00 DAMAGE TO FRONT OF VEHICLE, BUT LUCKILY AIRBAGS DID NOT DEPLOY. HOWEVER, HAD THE GUY WIRE NOT STOPPED ME I WOULD HAVE SLID BACK OUT INTO TRAFFIC, AS I WAS ON SNOW COVERED GRASSY SURFACE. VEHICLE NOT DRIVEN AFTER THAT. DEALER LOOKED AT VEHICLE IN JANUARY, NO CODES IN COMPUTER. FLUSHED AND REFILLED BRAKE SYSTEM, HAD NORMAL BRAKING. RECENTLY WENT AROUND SAME CORNER AS INITIAL ENTRY, (EARLY MARCH) PROBLEM IMMEDIATELY RECURRED, PEDAL ALMOST TO FLOOR. AS WITH OTHER POSTERS, PUMPING PEDAL DOES RESTORE SOME BRAKE CAPABILITY, BUT ONLY FOR THAT INSTANCE. PEDAL IS SOFT AGAIN DIRECTLY AFTER. I HAVE SPENT $2,000.00 ALREADY, AND DEALER SAYS EITHER MASTER CYLINDER OR HCU, OR BOTH. SEEMS TO BE HCU BASED ON OTHER COMPLAINTS. CAR HAS 95,XXX MILES. NHTSA NEEDS TO GET ON FORD TO ADDRESS THIS ISSUE PRONTO, BEFORE THERE IS A DEATH. I PURCHASED THIS VEHICLE BASED ON CR REPORTS. I AM NOT HAPPY. IT SEEMS ONCE THEY HAVE YOUR MONEY, THEY DON'T CARE. CAR NOT PURCHASED NEW, HAD LOW MILEAGE, ONE PREVIOUS OWNER.
I WAS DRIVING AND NEEDED TO STOP QUICKLY ON UNEVEN PAVEMENT. WHEN I PUSHED THE BRAKE PEDAL, IT WAS ALMOST LIKE SOMETHING SLIPPED AND THE BRAKES WOULD NOT CATCH. I THEN LOST THE PRESSURE IN MY BRAKES AND WAS UNABLE TO COME TO A COMPLETE STOP. I WAS ABLE TO SLOW THE CAR DOWN AND PUMP THE BRAKES TO GET THE PRESSURE BACK. BUT IT HAS NOT FUNCTIONED THE SAME SINCE AND THE BRAKING SYSTEM IS UNRELIABLE AT BEST. I'VE SINCE HAD BRAKE PADS, ROTORS, AND THE MASTER CYLINDER REPLACED WITH NOT MUCH IMPROVEMENT. I WILL BE TRYING TO REPLACE THE ABS HCU UNIT. I REALLY THINK THIS NEEDS TO BE A RECALL AT THIS POINT. I DRIVE A MAXIMUM OF 10 MILES MOST DAYS AND AM NOT HARD ON MY VEHICLE. IT SHOULD NOT BREAK FROM BRAKING ON UNEVEN PAVEMENT.
I HAD TO HIT THE BRAKES REALLY HARD AS SOMEONE PULLED OUT IN FRONT OF ME. MOMENTS LATER THE BRAKE PEDAL GOES STRAIGHT TO THE FLOOR. THE HCU IS STUCK. THE BRAKES ARE SOFT AND IT TAKES SIGNIFICANTLY LONGER TO STOP.
TAKATA RECALL -- I HAVE REPEATEDLY CALLED MY LOCAL FORD DEALERSHIP ABOUT HAVING MY AIRBAGS REPLACED AND EACH TIME I'M TOLD THAT FORD DOESN'T HAVE THE PARTS AVAILABLE TO FIX MY VEHICLE. MEANWHILE, I'VE RECEIVED NOTICE AFTER NOTICE ABOUT HOW ANYONE WHO RIDES IN MY PASSENGER SEAT IS AT RISK OF DYING A TRAGIC, PAINFUL DEATH UNTIL MY AIRBAG IS REPLACED, ESSENTIALLY RENDERING MY CAR WORTHLESS IF I CAN NEVER PUT ANYONE IN THE PASSENGER. THERE'S A TOTAL LACK OF TRANSPARENCY AND URGENCY FROM FORD. I NEVER RECEIVE COMMUNICATIONS FROM THEM WITH ANY UPDATES.
TAKATA RECALL. I KEEP GETTING THE RUNAROUND. THE DEALER TELL ME TO CONTACT THE MANUFACTURER. THE MANUFACTURER SAYS CONTACT THE DEALER. SO WHO IS THE RESPONSIBLE PARTY?
Data synced from NHTSA on May 4, 2026