2010 Ford Fusion Complaint Log

BRAKE PEDAL HAS EXCESSIVE TRAVEL; BRAKES WILL WORK BETTER AFTER INITIAL PEDAL DEPRESSION, NO SIGN OF BRAKE FLUID LEAK,NOT LOW ON BRAKE FLUID, NO INDICATION OF BAD MASTER CYLINDER. THIS HAPPENS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY.

POWER STEERING WENT OUT ON MY WAY HOME ON DECEMBER 20 2016. TOOK IT TO THE DEALER ON JANUARY 4 2017 AND WAS TOLD THE STEERING RACK HAD TO BE REPLACED. SEEN WHERE FORD HAD A PROBLEM WITH THE STEERING FAILING ON THIS MODEL. THERE WERE SOME RECALLS ON SOME BUT NOT ON MINE.

WHILE DRIVING I RECEIVED A MESSAGE ON MY DASH STATING THAT THERE WAS A POWER STEERING FAILURE. SINCE THAT MESSAGE I'VE HAD NO POWER STEERING. SINCE I'VE CONTINUED DRIVING IT, AFTER BEING ASSURED THAT WAS OKAY TO DO, MY VEHICLE HAS BEGUN MAKING A GRINDING NOISE. ADDITIONALLY WHEN I'M CORRECTING THE STEERING RIGHT AND NEED TO CENTER OR BEGIN TO CORRECT LEFT THE VEHICLE NOW JERKS IN THAT DIRECTION WHEN CORRECTING THE POSITIONING. DOES NOT FEEL SAFE TO DRIVE AND MY BACK IS SORE, AND I'M OVER THIS VEHICLE. IF THEY RECALLED THE 2011 THAT USES THE SAME STEERING SYSTEM AS THE 2010, WHY THE DEBATE? THIS SHOULD HAVE BEEN RECALLED YEARS AGO. I WOULD NEVER FEEL SECURE PURCHASING A FORD AFTER THIS EXPERIENCE.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT, A MECHANIC, STATED THAT THERE WAS A SUDDEN LOSS OF POWER STEERING, THE WARNING LIGHTS FLASHED TO SERVICE THE EPS, AND THE STABILITY TRACTION CONTROL AND VARIOUS WARNING INDICATORS FLASHED. THE CONTACT HAD TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND RESTART IT, BUT THE FAILURE CONTINUED. THE VEHICLE WAS DIAGNOSED BY A DEALER WHO INDICATED THAT THE RACK AND PINION NEEDED TO REPLACED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED A LEAK FROM THE AIR CONDITIONER DRAIN ON TOP OF THE STEERING GEAR. IT WAS DIAGNOSED THAT THE STEERING WHEEL ANGLE SENSOR IN THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT INDICATED THAT THE DEALER'S MECHANICAL DIAGNOSIS WAS A SUFFICIENT SOLUTION TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

I WAS DRIVING AND THE POWER STEERING WENT OUT. THE SERVICE POWER STEERING CAME ON AND SERVICE ADVANCETRAC CAME ON. *TR

BRAKES WENT SOFT, REPLACED THE MASTER CYLINDER THEN I DIDN'T HAVE ANY BRAKES AT ALL. TOOK IT TO MY MECHANIC AND HE THINKS THE ABS SYSTEM IS BAD, I READ A LOT OF COMMENTS ON LINE TO SEE THAT THIS IS A COMMON PROBLEM. I DID STOP ON SNOW AND THE ABS SYSTEM WORK THEN AFTER THAT THE BRAKES WENT SOFT.

POWER STEERING HAS GONE OUT. THE TIRE PRESSURE LIGHT HAS COME ON AND BEEN ON. LUCKILY IT HAS HAPPENED AT HOME SO THE CAR WAS NOT MOVING. HOWEVER TO FIX THIS KNOWN ISSUE THE COST IS APPROXIMATELY 1500. I HAVE BEEN MAKING PAYMENTS ON THIS VEHICLE AND HAVE NOT BEEN ABLE TO DRIVE IT DUE TO THE COST TO FIX IT. I AM AWARE THAT THIS IS A KNOWN ISSUE NOT ONLY ON MY CAR BUT FUSIONS IN GENERAL.

TOTAL LOSS OF STEERING WHILE PULLING OUT OF DRIVEWAY. WARNINGS ON DASH FOR SERVICE STEERING NOW AND SERVICE ADVANCETRAC.

POWER STEERING NOT WORKING. TOOK THE VEHICLE TO A MECHANIC WHO REPLACED THE RIGHT FRONT KNEE AND ELECTRIC POWER STEERING RACK AND RESET FAULT CODES FOR STEERING ANGLE AND ABS. POWER STEERING WORKED FOR APPROXIMATELY 40 MILES. DROVE TO SUPERMARKET. CAME OUT OF MARKET TO FIND POWER STEERING NOT WORKING (STATIONARY). TOOK DIRECTLY TO FORD DEALER. FORD DEALER UPDATED SOFTWARE, PERFORMED STEERING ANGLE RESET, AND CLEARED ALL CODES AFTER REPROGRAMMING. POWER STEERING WORKED FOR APPROXIMATELY 50 MILES. LEAVING WORK I FOUND THE POWER STEERING NOT WORKING AGAIN (STATIONARY). *TR

MY 2010 FORD FUSION HAS COME UP WITH A "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" MESSAGES ON THE DASH BOARD. THIS CAUSES THE STEERING IN THE VEHICLE TO BE STIFF AND VERY DIFICULT TO MAKE A TURN ON THE ROAD. I MANAGED TO MAKE IT HOME DRIVING AT A REDUCED SPEED AND BY AVOIDING MAKING TURNS WHEN POSSIBLE TO PREVENT AN ACCIDENT.

WHILE DRIVING AT POSTED SPEED, POWER STEERING ASSISTANCE UNEXPECTED FAILED. DRIVER ERROR NOTICE "SERVICE POWER STEERING NOW" DISPLAYED IMMEDIATELY, FOLLOWED SOON BY "SERVICE ADVANCETRAC." JUST BARELY KEPT THE VEHICLE ON THE ROAD, AVOIDING A RATHER LARGE DITCH. LOCAL MECHANIC DIAG REVEALED THE FOLLOWING RELEVANT DIAG CODES: * C1277 (INVALID OR MISSING DATA FOR STEERING WHEEL ANGLE SENSOR) * C1963 (STABILITY CONTROL INHIBIT WARNING). *TR

SINCE PURCHASING MY CERTIFIED PREOWNED 2010 FORD FUSION I HAVE HAD 6 SEPARATE OCCASIONS WHERE 1-2 WHEEL STUDS BROKE OFF COMPLETELY FROM THE WHEEL. THE LAST INCIDENT I HAD 4 OUT OF THE 5 BREAK OFF AND HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP. I CONTACTED FORD CONCERNING THIS ISSUE ON THE THIRD OCCASION OF ME REPLACING THE STUDS. THEY GAVE ME AN INCIDENT # AND TOLD ME TO GIVE IT TO THE DEALERSHIP WHEN THEY FIXED THE WHEEL. AFTER GIVING THE DEALERSHIP ASSOCIATE THE NUMBER SHE EXPLAINED THAT IT HAD BEEN DENIED BY FORD STATING THERE HAD BEEN A RECALL BUT MY WHEEL WAS NOT THE RIGHT SIZE. THE DEALERSHIP STILL REPLACED THE STUDS FOR FREE AS A COURTESY TO ME. THIS LAST TIME I STOPPED AT A STOP SIGN THEN TURNED LEFT ONTO A HIGHWAY AND AS SOON AS I TURNED THE STUD BROKE OFF AND I RAN OVER IT.I HAVE ALSO HAD THEM BREAK OFF DRIVING DOWN THE INTERSTATE AND HIT THE SIDE OF MY CAR. THE MOST CURRENT INCIDENT HAPPENED YESTERDAY 12/12/2016 WITH THE CAR BEING TOWED TO THE DEALERSHIP ON 12/13/2016. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 30 MPH AND MAKING A RIGHT TURN, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE SERVICE ADVANCED TRAC WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO OPERATE. IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,000.

POWER STEERING SUDDENLY WENT OUT TURNING IN PARKING LOT.GOT IT TO THE SHOP HE FINALLY GOT TO WORK ON IT AND EVERYTHING WORKED FINE CAN'T FIX WHAT'S NOT BROKE. PICKED IT UP AND BEFORE MY WIFE GOT HOME SUDDENLY WENT OUT AGAIN COMING DOWN A CITY STREET, NO WARNING VERY DANGEROUS 2011-12 WAS RECALLED FOR SAME REASON NEED TO INCLUDE 2010.

WHEN I STARTED MY CAR THE LOW TIRE PRESSURE LIGHT CAME ON, BUT EVERYTHING SEEMED TO BE WORKING FINE. I DROVE A FEW BLOCKS ON CITY STREETS WITH NO PROBLEM, AND THEN THE STEERING WHEEL SUDDENLY BECAME TIGHT AND DIFFICULT TO MOVE AND THE ADVANCE TRAC LIGHT AND POWER STEERING LIGHT CAME ON. ABLE PULL OVER CAREFULLY, BUT NOT SAFE TO CONTINUE DRIVING. DIAGNOSED AS POWER STEERING FAILURE - HAD TO REPLACE RACK AND PINION.

ONE OF THE POST ON MY WHEEL IS BROKEN.

AIRBAGS IN MY CAR ARE DEFECTIVE, HAVE CALL THE DEALERSHIP AT LEAST 4 TIMES ABOUT GETTING THEM REPLACED UNDER NHTSA RECALL# 16V384.

TL* THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING 45 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD, WHICH RESULTED IN NO BRAKE FUNCTIONALITY. THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 21,359.

WHILE DRIVING THE VEHICLE STRAIGHT DOWN A CITY STREET AT APPROXIMATELY 30 MPH, THE POWER STEERING SUDDENLY WENT OUT AND WERE TWO WARNING MESSAGES "SERVICE POWERING NOW" AND "SERVICE ADVANCETRAC". WITH DIFFICULTY, THE CAR WAS PULLED INTO A PARKING AREA A COUPLE HUNDRED FEET DOWN THE ROAD. THE FORD MECHANIC THAT DIAGNOSED THE ISSUE ADVISED US THE ELECTRONIC STEERING GEAR HAD GONE OUT AND IT WOULD BE ABOUT $1850 TO REPLACE IT. WE WERE LUCKY THIS HAPPENED AT RELATIVELY LOW SPEED WHILE DRIVING STRAIGHT. IF IT HAD HAPPENED NEAR OTHER VEHICLES WHILE TURNING IT MAY HAVE CAUSED AN ACCIDENT. *TR

ON DECEMBER 9, 2016 AT APPROXIMATELY 1930, I WAS BACKING MY 2010 FORD FUSION OUT OF MY DRIVEWAY WHEN A WARNING LIGHT CAME ON IMMEDIATELY FOLLOWED BY "SERVICE ADVANCTRAC" AND "SERVICE POWER STEERING". AT THIS TIME POWER STEERING WAS STILL FUNCTIONING PROPERLY. BY THE TIME I MADE IT TO THE END OF MY BLOCK - APPROXIMATELY 500 FEET, THE INSTRUMENT PANEL DISPALYED "SERVICE POWER STEERING NOW". IT WAS AT THIS POINT, THAT THE POWER STEERING STOPPED WORKING ENTIRELY. I NARROWLY MISSED A VEHICLE ENTERING THE INTERSECTION AND ENDED UP PARTLY IN MY NEIGHBOR'S YARD. I DROVE THE CAR BACK TO MY HOUSE. I THEN DROVE THE CAR TO ZECK FORD IN LEAVENWORTH, KANSAS FOR SERVICING THE NEXT DAY. THE CAR IS STILL AT THE SERVICE CENTER.

TAKATA INFLATORS REAR-END COLLISION CAUSED AIR BAG TO DEPLOY WITHOUT INFLATION--NO SIGNIFICANT INJURY

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS ON A SNOWY, WET, OR SLIPPERY ROADWAY, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE CONTACT STATED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS AND IT WOULD TAKE SEVERAL DAYS UNTIL THE BRAKES WORKED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 97,490. UPDATED 02/21/17*LJ

MY STEERING SUDDENLY WENT OUT WHILE DRIVING. THE STEERING WAS BORDERLINE INOPERABLE AFTER IT WENT OUT. THERE ARE RECALLS ON MOST YEARS EXCEPT FOR 2010. IT IS $2000 FOR A REPAIR. *TR

I STARTED MY CAR AND RECEIVED AN ALERT TONE, FOLLOWED BY A WARNING MESSAGE ON MY DASHBOARD. IT STATED POWER STEERING ASSIST FAULT. I WAS FORTUNATELY, NOT DRIVING AT THE TIME, BUT WAS STATIONARY, ABOUT TO LEAVE MY GARAGE. I HAVE NOT DRIVEN THE VEHICLE SINCE, AND EACH TIME I TURN ON THE KEY, THE WARNING REMAINS. *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHIFTED GEARS ROUGHLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 25,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED TIFFANY FORD (300 GATEWAY DR, HOLLISTER, CA 95023, PHONE NUMBER: (831) 637-4461) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR AND WOULD NOTIFY THE CONTACT WHEN THE PART BECOMES AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WOULD NOTIFY HER WHEN THE PART BECOMES AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

MY FUSION SUDDENLY LOST POWER WHILE DRIVING WITH ENGINE OIL LIGHT AND BATTERY LIGHT ON. LUCKILY THERE'S NO CAR ON THAT ROAD AT THAT TIME, I STOPPED THE CAR AND TURN OFF AND ON THE CAR AGAIN, THEN EVERYTHING WAS BACK TO NORMAL. BUT THIS COULD BE VERY DANGEROUS. I TOOK MY CAR TO DEALER AND THEY COULD NOT RECOGNIZE THE PROBLEM SINCE THE ENGINE LIGHT WAS NOT ON WHEN I BROUGHT IT IN. WELL, WILL TRY ANOTHER DEALER. I LOVED MY FIRST 2006 FUSION SO I BOUGHT THIS 2010 FUSION, THIS PROBLEM AND HOW FORD HANDLED IT (MAKING IT A EXTENDED WARRANTY INSTEAD OF A RECALL) CHANGED MY MIND, MY NEXT SEDAN WILL NOT BE A FORD, PERIOD.

DRIVING HOME FROM WORK DOWN A SIDE STREET, WITHOUT WARNING SERVICE POWER STEERING NOW MESSAGE CAME ON AND ALSO ADVANCE TRAC WARNING CAME ON AND THE STEERING WHEEL WAS STIFF AND VERY VERY DIFFICULT TO MOVE. TOOK ME 20 MINS TO PARK MY CAR WITH ALL MY STRENGTH. *TR

DRIVER SIDE DOOR FLIES OPEN WHILE DRIVING. *TR

POWER STEERING FAILS LEAVING VEHICLE ALMOST IMPOSSIBLE TO TURN. HAPPENED WHEN VEHICLE WAS STATIONARY. TOOK TO CHAPMAN FORD IN MARYSVILLE OHIO FOR DIAGNOSTICS. WAS TOLD THE ELECTRONIC STEERING ASSIST CONTROL FAILED. DEALER PROVIDED ESTIMATE FOR $1,975.00 FOR REPLACEMENT. FORCED TO TRADE IN VEHICLE AND ENCUMBERED A LOSS OF $1,975.00. *TR

POWER STEERING ASSIST FAULT LIGHT CAME ON AND I HAVE NO POWER STEERING. STARTED LOOKING FOR ANSWERS AND MANY MANY OTHERS HAVING THE SAME ISSUE. YET NO RECALLS YET! *TR

WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CAR BEGAN TO SHAKE AND IMMEDIATELY LOST POWER. THE SERVICE ENGINE SOON LIGHT ILLUMINATED AND THE CAR WOULD NOT ACCELERATE IN TRAFFIC. LUCKILY OUR HOUSE WAS WITHIN 1 MILE OF WHERE THE FAILURE HAPPENED. AFTER MAKING IT HOME WE HAD THE OBD ENGINE CODE READ AND IT STATED THAT IT WAS AN ISSUE WITH THE THROTTLE BODY. WE FOUND OUT SEARCHING THE INTERNET THIS IS A KNOWN ISSUE AND FORD HAS EXTENDED THE WARRANTY FOR THIS ISSUE TO 10 YEARS 150,000 MILES. CAR IS 6 YEARS OLD WITH 109,000 MILES. AFTER TURNING THE CAR OFF AND BACK ON THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ILLUMINATED. WE IMMEDIATELY SCHEDULED SERVICE AT A LOCAL FORD DEALERSHIP. DEALERSHIP CLAIMED THEY WOULD NOT MAKE ANY REPAIRS UNDER FIELD SERVICE ACTION NUMBER: 13N03 BECAUSE THE SERVICE ENGINE SOON LIGHT WAS NO LONGER ILLUMINATED. THEY SUGGESTED WE RETURN WHEN THE CAR EXHIBITS THE ISSUE AGAIN. IN OTHER WORDS "COME BACK NEXT TIME YOUR CAR FAILS WHILE DRIVING". THIS IS A KNOWN ISSUE, WITH DANGEROUS CONSEQUENCES, AND SERVICE WAS REFUSED. WE CONTACTED FORD CUSTOMER RELATIONS AND WAS TOLD THE CAR SHOULD HAVE BEEN FIXED. THEY CONTACTED THE DEALER AND AFTERWARDS REVISED THEIR STATEMENT, CLAIMING THE SERVICE ENGINE SOON MUST BE ILLUMINATED FOR THE REPAIR TO BE COVERED UNDER FIELD SERVICE ACTION NUMBER: 13N03. THIS IS A KNOWN INTERMITTENT ISSUE, AND ACCORDING TO THE SERVICING DEALER "THE CODE IS CLEARED AFTER RESTARTING THE VEHICLE 3 TIMES". THIS WAS NEVER MENTIONED WHEN MAKING THE SERVICE APPOINTMENT. IF THE BURDEN OF PROOF WAS ON US, WE WOULD HAVE TAKEN THE CAR IMMEDIATELY TO THE DEALERSHIP. NOW WE ARE SIMPLY WAITING FOR THE FAILURE TO OCCUR AGAIN SO WE CAN HAVE THE REPAIRS MADE. HOPEFULLY, THE FAILURE DOES NOT HAPPEN AT HIGHWAY SPEEDS. *TR

WHILE DRIVING 30MPH ON A RESIDENTIAL ROAD MY VEHICLE MADE AN ALERTING NOISE ACCOMPANIED BY A DASHBOARD NOTIFICATION OF POWER STEERING FAILURE AND ADVANCTRAC FAILURE, BOTH OF WHICH ADVISED ME TO SEEK SERVICE IMMEDIATELY. IT WAS NOT UNTIL A MOMENT LATER THAT I MADE IT TO THE FIRST STOPLIGHT UPON RECEIVING THE NOTIFICATION, WHILE TRAVELING AT A MORE REDUCED SPEED THAT I NOTICED MY STEERING WAS NOT OPERATING AS USUAL. I NEARLY COLLIDED WITH ANOTHER VEHICLE AS WE ATTEMPTED TO SIMULTANEOUSLY MAKE LEFT TURNS WHEN I NOTICED THAT I NEEDED TO EXERT EXCESSIVE FORCE TO ROTATE MY STEERING WHEEL. WHAT KIND OF NOTIFICATION SYSTEM WOULD ALLOW THE OPERATOR A MOMENTS NOTICE BEFORE A CHANGE IN VEHICLE PERFORMANCE OF THIS LEVEL? DEFINITELY NOT ONE THAT REGARDS THE SAFETY OR VALUE OF HUMAN LIFE. I TOOK THE VEHICLE TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED AND WAS INFORMED THAT IT WOULD COST $2000 FOR THE NECESSARY REPAIRS - WHICH I AM UNABLE TO MAKE. MY VEHICLE HAS JUST OVER 80,000 MILES AND I STILL OWE $5,744. I HAVE ALREADY PROVIDED MY INFORMATION TO HTTPS://WWW.FORDLAWSUITS.COM/ FOR THE POWER STEERING LAWSUIT IN PLAY.

RECALL 15S34 FUEL TANK AND PURGE VALVE INSPECTION: I RECEIVED A NOTICE FOR RECALL AND I DELIVERED MY VEHICLE FOR INSPECTION ON FEBRUARY 20, 2016. FORD REPLACED MY PURGE VALVE BECAUSE IT HAD FAILED. MY PAPERWORK SHOWS THE INSPECTION WAS COMPLETED PRIOR TO 0830.THE PROBLEM IS I BEGAN TO SMELL GAS A FEW MONTHS LATER. THE SMELL BECAME WORSE AND I RETURNED MY VEHICLE TO FORD ON NOVEMBER 28, 2016 FOR INSPECTION. FORD SAID MY TANK IS CRACKED AND NEED REPLACEMENT. I ASKED FORD TO COVER THE COST OF THE TANK REPLACEMENT AND THEY REFUSED. I BELIEVE FORD SHOULD COVER THIS COST DUE TO CONDITION OF THE TANK. THE TANK'S CRACK WAS CAUSED BY INTERNAL PRESSURE (SEE PHOTOS). I DON'T BELIEVE THE TANK WAS PROPERLY INSPECTED. I DON'T BELIEVE THE FORD DEALER COULD HAVE TESTED THE SYSTEM AND REPLACED THE PURGE VALVE AND DROPPED THE TANK AND TESTED THE SYSTEM IN ONE HOUR. NOTE: THE DEALER OPENS AT 0730 ON SATURDAYS AND THE INVOICE SHOWS THE DEALER COMPLETED EVERYTHING AT 0829. INVOICE DOES NOT SHOW THE DEALER USING A GASKET AFTER TANK INSPECTION. PLEASE HELP ME RECOVER THE COST OF THE TANK REPLACEMENT.

MY POWER STEERING WENT OUT AGAIN IN LESS THEN 2 MONTHS AFTER REPLACING IT THE FIRST TIME. IT COST ME 2800.00 DOLLARS OUT OF POCKET PLUS I HAVE TO TOW IT OVER 60 MILES TO THE NEAREST DEEALERSHIP AND IT FAILED AGAIN. MY 1ST COMPLAINT # IS 10907956. THIS IS A HUGE SAFETY FACTOR FOR ME AND MY FAMILY ALSO OTHERS ON THE ROAD. IT CAUSES YOU TO LOOSE CONTROL OF THE VEHICLE CAUSING RISK FOR ACCIDENTS.

POWER STEERING QUIT WORKING WHILE TUNING ON TO OUR STREET. THEN SERVICE POWER STEERING NOW CAME ON ALONG WITH ADVANCETRAC. CAR WAS MOVING ABOUT 25 MPH WHEN IT WENT OUT. *TR

HAD A FORD DEALERSHIP PERFORM RECALL INSPECTION OF SAFETY RECALL 15S34, THEY REPLACED FUEL TANK AND SAID THEY CHECKED THE PURGE VALVE, 3 MONTHS LATER MY GAS TANK IMPLODED DUE TO MALFUNCTION OF THE PURGE VALVE , I WAS DRIVING 55 MILES PER HR. IT IS VERY SERIOUS FIRE SAFETY HAZARD, NO WARNING LIGHT CAME ON TO IDENTIFY A PROBLEM, FUEL LEAKING ALL AROUND THE GAS TANK, SUPPOSE TO BE A WARRANTY OF 12 MONTHS/12,000 MILES. NOW I AM TOLD THERE ARE MULTIPLE REPORTS FOR OTHER VEHICLES WITH THE SAME PROBLEM. WHY HAVEN'T THE PURGE VALVES BEEN RECALLED? *TR

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, A LOUD NOISE EMITTED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT PULLED OVER AND DISCOVERED THAT FUEL LEAKED CONTINUOUSLY FROM UNDERNEATH THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE FUEL TANK WAS REPLACED AND THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

HARD & ROUGH SHIFTING FROM 1-2 DURING STARTUP AND DRIVING. TRANSMISSION JOLTS VEHICLE FORWARD OR FEELS LIKE THE VEHICLE IS GOING TO STALL MID-INTERSECTION OR WHILE GETTING ON THE HIGHWAY.

FAILURE OF THE ELECTRONIC POWER STEERING CONTROL MODULE. WITH TWO REPORTED INVESTIGATIONS, ONE REMAINING OPEN BY NHTSA, ONE CLASS ACTION LAWSUIT , WHY IS THERE NOT A RECALL ON THE SUSPECTED FAULTY MODULE? I ALSO OWN A 2013 FORD TAURUS WHICH WAS HAS A RECENT RECALL ON THE SAME PART. THERE MUST BE SOME FAULTY DESIGN OR PROCESS THAT IS CAUSING THESE PARTS TO PREMATURELY FAIL. IT IS UNACCEPTABLE FOR A CONSUMER TO BE FACED WITH A $2,000 REPAIR ON AN ELECTRONIC COMPONENT OF A VEHCILE AFTER ONLY 6 YEARS OF NORMAL OPERATION. MOVING PARTS, BRAKES, ETC ARE SUBJECT TO WEAR BASED ON AGE AND USAGE. ELECTRONICS, WHILE THEY CAN WEAR BY USAGE, A SIX YEAR LIFESPAN ON A CRITICAL ELEMENT OF THE VEHICLES CONTROL AND OPERATION IS SIMPLY UNACCEPTABLE. PLEASE INSTITUTE A RECALL ON SUSPECT OR PROVEN DEFECTIVE ELEMENTS IN THE POWER STEERING SYSTEM OF THESE VEHICLES. THERE ARE MANY SMOKING GUNS.

LOSS POWER STEERING WHILE DRIVING WE HAVE EXPERIENCED A PROBLEM OF LOOSING POWER STEERING WHEN DRIVING DOWN THE ROAD. THIS HAS HAPPENED MANY TIMES AT START UP AND THEN ITS HAPPENED 4 TIME IN THE PAST 8 MONTHS. WE HAVE TAKEN THE CAR INTO THE SERVICE STATION FOR THIS AND THEY CAN'T FIND ANYTHING WRONG. WE FIND THAT IF YOU SHUT THE CAR OFF AND RESTART SEEMS TO FIX THE PROBLEM FOR NOW , BUT ITS STILL HARD TO TURN WHEN MOVING SLOW . THIS SEEMS TO BE AN ISSUE WITH THIS YEAR FUSION. FORD IS TELLING ME THERE ARE NO ISSUES BUT THAT'S NOT WHAT I'M SEEING.THE IS TELLING ME THE FIX COULD BE AROUND $2000.00 .

I WAS WITH MY KIDS IN THE CAR DRIVING TO A RECREATIONAL LEAGUE BASKETBALL GAME AND MY TIRE LIGHT INDICATOR CAME ON . I STOPPED AT THE GAS STATION TO PUT AIR IN THE FRONT RIGHT DRIVER SIDE TIRE BECAUSE THAT THE ONE THAT LOOKED LIKE IT NEEDED AIR. AFTER I COMPLETED THAT TASK THE ADVANCETRAC INDICATOR CAME ON AND THEN WENT OFF. I DROVE ON THE HIGHWAY TO THE EVENT AND NOTICED THAT AT TIMES THE TURNING WAS GETTING DIFFICULT. I GOT TO THE GYM AND TURNED INTO THE LOT WITHOUT INCIDENT. I PLAYED MY GAME CAME OUT AND BEGAN TO GO HOME WHEN BEFORE I COULD BACK OUT THE "SERVICE POWER STEERING " MESSAGE CAME ACROSS THE DASH. THE CAR THEN BECAME ALMOST IMPOSSIBLE TO DRIVE. I DIDN'T WANT TO TAKE ANY CHANCES WITH MY KIDS IN THE CAR , SO I CALLED MY WIFE TO COME GET US AND LEFT THE CAR. THE NEXT DAY I WENT FOR THE VEHICLE BUT IT TOOK 1.5 HRS TO GET HOME WHICH NORMALLY WOULD BE 25 MINUTES .I HAVEN'T DRIVE THE CAR SINCE THEN AND AM HIGHLY UPSET THAT IT SEEM AS THOUGH THIS IS A COMMON PROBLEM FOR THIS VEHICLE AND HAS CAUSED INJURY AND DEATH . WHY WAS THERE NOT A RECALL FOR THE POWER STEERING IF ITS A KNOWN ISSUE? *TR

STEERING TRAC WARNING LIGHT CAME ON ONCE I PUT MY VEHICLE IN DRIVE (AFTER BACKING OUT OF MY GARAGE) ON THE WAY TO WORK. CALLED THE DEALERSHIP FOR AN APPOINTMENT TO HAVE VEHICLE CHECKED OUT. ON THE WAY TO DEALERSHIP WARNING LIGHT WENT OFF THEN CAME BACK ON. DEALERSHIP INFORMED ME THAT REPAIRS WOULD BE APPROXIMATELY $2,000.00 TO REPLACE POWER STEERING. THIS VEHICLE HAS APPROXIMATELY 50,000 MILES. THE STEERING IS AN ABSOLUTE MUST ON A VEHICLE - I AM AMAZED THAT THE FORD MOTOR COMPANY HAS NOT ISSUED SOME FORM OF RECALL OR ASSISTANCE IN REPLACING. THIS WILL BE THE LAST FORD PRODUCT THAT WILL BE PURCHASED BY THIS FAMILY.

POWER STEERING ASSIST FAULT STARTED EVERY NOW AND THEN WHEN TRYING TO REVERSE FROM A PARKING SPOT. CAR COULD BE TURNED OFF AND RESTARTED TO RESET. AFTER IT DID THIS ABOUT 10 TIMES, POWER STEERING ASSIST WOULD NOT RESET ITSELF. HAD TO DRIVE THE CAR WITH NO POWER STEERING TO THE SHOP FOR REPAIR. REPAIR COSTS WERE $1900.

STARTED THE CAR IN THE MORNING TO TAKE KIDS TO SCHOOL, AND AS SOON AS WE LEFT THE DRIVEWAY AND DROVE ABOUT 50 YARDS DOWN OUR NEIGHBORHOOD STREET AT ABOUT 15 MPH, THE SERVICE POWER STEERING AND THE SERVICE ADVANCTRAC LIGHT AND WARNINGS APPEARED IN THE INFORMATION AREA ON THE DASHBOARD. THE STEERING BECAME HARD TO TURN BUT WAS ABLE TO DRIVE THE VEHICLE ABOUT 5 MILES TO THE SCHOOL WITH SOME MUSCLING OF THE STEERING WHEEL REQUIRED. ONCE AT THE SCHOOL, I TURNED THE VEHICLE OFF, THEN RETURNED TO THE VEHICLE ABOUT 20 MINUTES LATER. I STARTED MY VEHICLE AND IMMEDIATELY THE SERVICE POWER STEERING NOW WARNING APPEARED AS WELL AS THE SERVICE ADVANCTRAC WARNING AND LIGHT. THIS TIME I WAS BARELY ABLE TO TURN THE STEERING WHEEL AND GET BACK HOME. IF I WAS DRIVING AROUND 40 MPH, IT WAS SLIGHTLY EASIER TO STEER. BUT WHEN TURNING AT SLOW SPEEDS, I HAD TO USE ALL MY STRENGTH TO TURN THE WHEEL. I ATTEMPTED TO RESET THE WARNINGS BY DISCONNECTING THE BATTERY AND WAITING 10 MIN BEFORE REATTACHING THE BATTERY. IT DID NOT FIX THE ISSUE. HAVEN'T DRIVEN IT SINCE.

WHEN I TURNED ON MY VEHICLE AND WENT TO MOVE, I HAD NO POWER STEERING. I HAD A MESSAGE "POWER STEERING ASSIST FAIL". I TURNED THE CAR OFF AND BACK ON AND THE ERROR WENT AWAY. I AM CALLING THE FORD DEALER NOW FOR MORE INFORMATION/

THE PARKING BRAKE BUTTON HAS DETERIORATED AND BROKEN FREE FROM THE PARKING BRAKE HANDLE. THIS DEFECT PREVENTS THE PARKING BRAKE FROM ENGAGING AND RISKS UNINTENDED MOVEMENT OR ROLLING OF THE CAR.

TL* THE CONTACT OWNS A 2010 FORD FUSION. WHILE DRIVING 60 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING SERVICE AND TRACTION WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SHERIDAN FORD SALES (4001 KIRKWOOD HWY, WILMINGTON, DE 19808 (302) 999-0261) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE COST. THE CONTACT STATED THAT THE FAILURE CONTINUED AND THE VEHICLE PULLED TO THE RIGHT AND LEFT WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD TO TURN OFF THE IGNITION, WAIT A FEW MOMENTS, AND RESTART THE VEHICLE IN ORDER FOR THE POWER STEERING TO RETURN TO NORMAL. THE CONTACT ATTEMPTED TO ADD POWER STEERING FLUID, BUT DISCOVERED THAT THE STEERING WAS ELECTRIC. SEVERAL MONTHS LATER, WHILE DRIVING OUT OF THE DRIVEWAY, THE VEHICLE BEGAN TO BOUNCE. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS TURNED INWARD. THE VEHICLE WAS DRIVEN BACK TO THE CONTACT'S HOME AND, WHILE INSPECTING THE FRONT WHEELS, SHE NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

WHILE I WAS BACKING OUT OF MY DRIVEWAY, THE POWER STEERING SUDDENLY FAILED. I TURNED OFF THE IGNITION, RESTARTED THE CAR, AND THE POWER STEERING WORKED AGAIN. ALTHOUGH I HAD NO FURTHER TROUBLES WITH IT, LATER THAT WEEK I BROUGHT THE CAR TO A FORD DEALERSHIP FOR A DIAGNOSTIC. THEY CONFIRMED THAT THE RACK-AND-PINION STEERING NEEDED TO BE REPLACED, OR THE POWER STEERING COULD FAIL AGAIN AT ANY TIME WITHOUT NOTICE. IT WAS AN APPROXIMATELY $2,000 REPAIR JOB. THE CAR HAD FEWER THAN 42,000 MILES ON IT AT THE TIME OF THE INCIDENT.