2011 Ford Fusion Complaint Log

WHEN TAKING A RIGHT HAND TURN OFF MAIN ROAD STEERING FROZE, WARNING BEEP SOUNDED AND POWER STEERING MESSAGE SHOWED ON DASHBOARD. THIS IS THE FIRST INCIDENT WITH THIS CAR, BUT MY WIFE HAD THIS SAME PROBLEM WITH HER 2011 FUSION ABOUT TWO WEEKS PRIOR. IT TOOK TWO TRIPS TO THE DEALER TO "FIX" THE PROBLEM. *TR

I READ WHERE THE NHTSA WAS LOOKING INTO ISSUES WITH FORD ENGINES FROM 2009-2011 IN FUSIONS & ESCAPES. THOUGHT I WOULD RELAY MY INCIDENT. TRAVELING ABOUT 55-60 MPH, THE VEHICLE SUDDENLY AND WITHOUT WARNING SLOWED TO A CRAWL ON A BUSY HIGHWAY. WE WERE ABLE TO NURSE THE CAR TO THE SIDE OF THE ROAD. NOTICED A AMBER "WRENCH" WARNING LIGHT. TURNED OFF THE VEHICLE AND RE-STARTED IT. WE WERE ABLE TO GET THE VEHICLE HOME UNDER NORMAL OPERATING CONDITIONS. SINCE IT WAS A VERY HOT DAY, JUST ASSUMED IT WAS HEAT RELATED. HAPPENED 2 MORE TIMES THAT WEEK-END (AT LOWER SPEEDS IN PARKING LOTS). TOOK IT TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE PROBLEM AND COULD NOT GET AN ERROR CODE. SEEMS LIKE THE LIGHT HAS TO ACTUALLY BE ON. THE DEALER REPLACED THE THROTTLE BODY (UNDER WARRANTY). HAVE NOT EXPERIENCED ANOTHER INCIDENT SINCE, HOWEVER THE GEARS SEEM TO SHIFT MUCH HARDER NOW, THOUGH NOT CONSTANT. IT'S A GREAT VEHICLE, BUT I ALWAYS HAVE THAT POWER LOSS IN MY MIND, PRAYING IT WONT OCCUR AGAIN. *TR

PULLING INTO TRAFFIC CAR LOST ALL THROTTLE CONTROL WRENCH LIGHT CAME ON ENGINE STILL RUNNING STARTED SURGING OR IDLED UP AND DOWN HAD TO PUT IN PARK AND RESTART ACTED LIKE NOTHING HAPPENED! NEXT DAY DIED TWICE MORE ENGINE LIGHT ON THIS TIME STAYED ON ALL DAY THEN WENT OFF AND NO CODE FOUND WENT A WEEK OR SO NO ISSUE TILL YESTERDAY 7/23/2011 DID IT TWICE ALMOST HIT IN REAR TWICE! IT ONLY HAS 37000 MILES HELP US THEY WANT EVEN LOOK UNTIL IT SHOWS A CODE! BUT MAY B TOO LATE THEN!! *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE POWERS STEERING FAILED. THE CONTACT WAS ABLE TO MANAGE THE VEHICLE BY EXITING THE ROADWAY. THE POWER STEERING WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 11, 000 AND THE CURRENT MILEAGE WAS 11,400.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE ELECTRONIC FAILURE WARNING LIGHTS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO STATED THAT THE FAILURE WAS CAUSED BY THE THROTTLE BODY. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 45,000. THE CURRENT MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HE WAS EXPERIENCING A RECURRING FAILURE IN WHICH THE VEHICLE WOULD RAPIDLY ACCELERATE AT ANY TIME WITHOUT WARNING. IN ADDITION, THE VEHICLE WOULD ABNORMALLY ACCELERATE WHEN THE BRAKES WERE DEPRESSED. THE CONTACT WOULD HAVE TO UTILIZE EXTREME FORCE ON THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY REPLACED THE CONTROL SOFTWARE BUT COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,800. UPDATED 08/28/12*LJ

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

PULLED UP TO MCDONALD'S, PUT IN PARK, TOOK ORDERS FROM OTHER PEOPLE IN AUTO. GOT OUT OF AUTO TOOK ANOTHER ORDER FROM PASSENGERS, LEFT RUNNING, WENT INTO MCDONALD'S STOOD IN LINE, WHEN UP TO COUNTER TO ORDER FOOD, SOME YELLED " THAT CAR IS ROLLING BACKWARDS, IT WAS MY SISTERS 2011 FUSION, IT WAS PUT IN GEAR BEFORE WE WENT INTO RESTAURANT IT JUMPED OUT OF GEAR AND ROLLED BACK INTO THE SIDE OF A WHITE TRUCK. TOOK THE CAR TO FORD AND THE PERSON SAID IT IS WAS NOT POSSIBLE FOR THAT TO HAPPEN, BUT IT DID. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE VEHICLE ATTEMPTED TO SHIFT FROM SECOND TO THIRD GEAR WITH AN ABNORMALLY HARD JERKING MOTION. THE CONTACT STATED THAT THE FAILURE RECURRED A FEW MOMENTS LATER AND THE TRANSMISSION SLIPPED. THE CONTACT MOVED THE VEHICLE TO THE SIDE OF THE ROAD TO SHIFT INTO PARK AND NOTICED THAT THE VEHICLE WAS SHAKING AND IDLING VERY HARD. THE CONTACT PROCEEDED TO DRIVE AND THE FAILURE RECURRED. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE DEALER INFORMED THE CONTACT THAT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 32,033.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS TRAVELING 65 MPH WHEN THE ENGINE STALLED. THE VEHICLE RESTARTED AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 32,000. UPDATED 08/16/12*LJ THE CONSUMER STATED THE ENGINE STALLED, AS SHE ATTEMPTED TO ACCELERATE FROM A STOP.

6/14/12 CAR WAS LOW ON FUEL, BUT NOT ON EMPTY AND MESSAGE INDICATED 32 MILES TO E. DRIVING UP HILL CAR LOST POWER, DID NOT DIE, MOVED VERY SLOWLY. ABLE TO GET OFF STREET INTO PARKING LOT OF RESTAURANT. CAR SEEMED TO REGAIN POWER, SO TRIED TO PULL BACK ON STREET GOING DOWN HILL, BUT AT EDGE OF LOT, I REALIZED THE BRAKES WERE NOT RESPONDING. I MANAGED TO AVOID CAR COMING AND WAS ABLE GET BACK INTO THE PARKING LOT AS PULLING INTO PARKING SPOT NOW SLIGHT SURGE OF SPEED BUT STILL NO BRAKES AND HIT RESTAURANT'S SIGN. TOOK CAR TO DEALER, COULD NOT DUPLICATE PROBLEM AND BLAMED IT ALL ON LOW FUEL. ON 6/20 THIS TIME WITH TANK ALMOST FULL. HAD SAME PROBLEM, CAR SUDDENLY HAD NO POWER, BUT DID NOT DIE. I PULLED OVER AND TURNED IT OFF AND WAITED SEVERAL MINUTES. WHEN RESTARTED WENT ABOUT FOUR MILES AND HAPPENED AGAIN. STOPPED, TURNED OFF, RESTARTED AND WENT A LITTLE FURTHER, BUT NOW CHECK ENGINE LIGHT ON. FORTUNATELY, BOTH TIMES NOT GOING 60 MILES ON THE HIGHWAY AND SUDDENLY NO POWER HAD TOWED TO DEALER AND THIS TIME, REPLACED THE THROTTLE BODY. SAID IT WAS AN UPDATED VERSION. IF THEY KNOW THERE IS A PROBLEM AND HAVE AN UPDATED VERSION, WHY IS THERE NO RECALL? I THINK THIS COULD BE VERY DANGEROUS. *JB

ON 6/7/12 WAS DRIVING CAR AND CHECK ENGINE LIGHT AND WRENCH LIGHT CAME ON WHILE DRIVING ON THE ROAD, 30 SECONDS LATER, ENGINE SHUT OFF COMPLETELY, COULD NOT ACCELERATE AND HAD TO GET THE VEHICLE TOWED TO THE DEALERSHIP. I WAS TOLD THAT THE PURGE VALVE AND FUEL FILLER PIPE HAD TO BE REPLACED. ON 6/11/12, PICKED UP MY VEHICLE FROM THE DEALERSHIP AND WAS CHARGED OVER $500 DOLLARS FOR THE SERVICE. 20 MINUTES LATER WHILE DRIVING ON I45 NORTH AT 65 MPH. SAME THING HAPPENED, CAR COMPLETELY TURNED OFF, HAD TO "COAST" TO THE SHOULDER AND AVOID ANY VEHICLES. MY VEHICLE, AGAIN, WAS TOWED TO THE DEALERSHIP. THIS IS VERY DANGEROUS AND MUST BE TAKEN CARE OF IMMEDIATELY. THE FACT THAT I WAS CHARGED OVER $500 TO TAKE CARE OF THE ISSUE AND FOR IT TO HAPPEN AGAIN IS ABSURD. *TR

MY SISTER WAS DRIVING MY 2011 FORD FUSION TO GO OUT OF TOWN , WHEN GETTING BACK INTO TOWN, SHE PULLED INTO MACDONALDS, PUT SHIFT IN PARK. WHILE SITTING IN CAR, WE WERE TAKING FOOD ORDERS FROM PASSENGERS, ONE IN FRONT PASSENGER SIDE OF CAR AND ONE IN BACK PASSENGER SIDE. WE, MY SISTER WHO WAS DRIVING AND I WHO OWN THE CAR, GOT OUT OF AUTOMBILE , WE WENT INTO MACDONALDS STOOD IN LINE, WHEN WE GOT UP TO THE COUNTER TO ORDER, SOMEONE YELLED " THAT CAR IS ROLLING BACKWARDS" AND THE CAR ROLLED BACKWARDS INTO THE SIDE OF A WHITE TRUCK, DAMANGING THE PASSENGER SIDE DOOR ON THE TRUCK, NO DAMAGE ON FORD FUSION. THE CAR WAS RUNNING AS TO LEAVE THE AIR CONDITIONER ON BECAUSE IT WAS SO HOT OUT. I WAS IN THE RESTURANT AND NOT EVEN NEAR THE FORD FUSION AT THE TIME OF ROLL BACK. I HAVE BEEN DRIVING FOR OVER 53 YEARS AND KNOW WHEN A CAR IS IN GEAR, THIS FORD FUSION JUMPED OUT OF GEAR SOMEHOW, IT WAS IN GEAR. EVEN WHERE IT WAS PARKED WAS ON A SMALL INCLINE. WHEN TAKING THE FORD FUSION TO FORD DEALERS, I WAS TOLD THAT IT COULD'NT HAVE JUMPED OUT OF GEAR, IT HAD TO HAVE NOT BEEN IN PARK. NOW REMEMBER THIS CAR WAS RUNNING WITH THE AIR ON, DIDN'T ROLL BACK WHEN WE WERE TAKING ORDERS FOR FOOD, AND THEN WE STOOD IN LINE IN THE RESTURANT BEFOR THE CAR ROLLED BACKWARDS. THIS WAS REPORTED AS AN ACCIDENT ON MY SISTER'S INSURANCE, HOW CAN THIS BE , HOW DO THEY KNOW I WASN'T GOING TO DRIVE MY CAR THE REST OF THE WAY HOME,WE WERE ONLY 1 MILE FROM HOME. AND BESIDES THE CAR DIDN'T EVEN ROLL BACK FOR APROXMONTEY 6 MINUTES. THIS HAS TO BE REPORTED AS SO IT DOESN'T HAPPEN TO ANYONE ELSE. *TR

TURNING LEFT OFF MAIN ROAD WHEN POWER STEERING WENT AND MESSAGE SHOWED "ADVANCE TRACK PROBLEM AND POWER STEERING PROBLEM ". TURNED CAR OFF , RESTARTED AND CAR SEEMED OK. NO PROBLEM FOR ABOUT A WEEK, THEN MESSAGES SHOWED AGAIN. TOOK CAR TO DEALERSHIP \. THEY KEPT IT OVER A WEEKEND AND THEN SAID IT WAS ALL FIXED., HAVING REPLACED SOME SMALL PARTS. SERVICE MANAGER STATED THAT IT WAS "PROBABLY ONE IN A MILLION CARS THAT HAD THIS PROBLEM". FOLLOWING FRIDAY, HAD SAME PROBLEM AGAIN. CAR IS CURRENTLY IN DEALERSHIP. SERVICE MANAGER STATED THAT THEY WERE NOW GOING TO REPLACE THE WHOLE SYSTEM. *TR

WHILE DRIVING MY VEHICLE AT THE RED LIGHT STARTED TO MAKE A LEFT TURN WHEN THE LIGHT CHANGE AS I WAS TURNING MY STEERING FAILED WHICH CAUSED THE CAR TO BE HARD TO TURN, I PULLED OVER AND TURN THE CAR OFF AND IT RESET ITSELF. ALSO WHILE BACKING OUT OF MY GARAGE THE SAME HAPPEN HAD TO TURN OFF THE CAR TO RESET ITSELF. IT IS NOW AT THE SHOP AND THEY SAID IT HAS NOT HAPPEN WHILE THEY HAVE BEEN DRIVING. *JS

2011 FORD FUSION -WHILE DRIVING ON THE INTERSTATE AT 70 MPH, VEHICLE SUDDENLY LOST ACCELERATION, TACHOMETER STARTED GOING UP AND DOWN, TRACTION LIGHT CAME ON,FUEL GAGE GOING UP AND DOWN, A LOCK LIGHT WAS ILLUMINATED, BELLS WERE GOING OFF AND CAR BEGAN TO DE-ACCELERATE. WHEN I PULLED THE CAR TO THE SHOULDER TURNED THE CAR OFF AND BACK ON THE PROBLEM CONTINUED. I IMMEDIATELY DROVE TO THE FORD DEALER WHICH WAS CLOSE BY AT THE TIME AND HAD THE MANAGER VIEW WHAT WAS HAPPENING. HE PULLED THE CAR INTO THE SHOP, SHUT OFF THE ENGINE AND IT NEVER RESTARTED. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF I WAS NOT ABLE TO REACT AS QUICKLY AS I DID. THE CAR HAS ONLY 37000 MILES. THIS PROBLEM HAS BEEN INTERMITTENTLY OCCURRING IN THIS VEHICLE FOR A YEAR NOW. WHEN IT FIRST STARTED TO OCCUR I COULD TURN OFF THE ENGINE AND TURN IT BACK ON AND THE PROBLEM WOULD CLEAR, BUT NOT NOW! THE CAR IS NOT SAFE! WHEN IS FORD GOING TO RECALL THIS CAR!!! *TR

2011 FORD FUSION -WHILE DRIVING ON THE INTERSTATE AT 70 MPH, VEHICLE SUDDENLY LOST ACCELERATION, TACHOMETER STARTED GOING UP AND DOWN, TRACTION LIGHT CAME ON,FUEL GAGE GOING UP AND DOWN, A LOCK LIGHT WAS ILLUMINATED, BELLS WERE GOING OFF AND CAR BEGAN TO DE-ACCELERATE. WHEN I PULLED THE CAR TO THE SHOULDER TURNED THE CAR OFF AND BACK ON THE PROBLEM CONTINUED. I IMMEDIATELY DROVE TO THE FORD DEALER WHICH WAS CLOSE BY AT THE TIME AND HAD THE MANAGER VIEW WHAT WAS HAPPENING. HE PULLED THE CAR INTO THE SHOP, SHUT OFF THE ENGINE AND IT NEVER RESTARTED. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IF I WAS NOT ABLE TO REACT AS QUICKLY AS I DID. THE CAR HAS ONLY 37000 MILES. THIS PROBLEM HAS BEEN INTERMITTENTLY OCCURRING IN THIS VEHICLE FOR A YEAR NOW. THE CAR IS NOT SAFE! WHEN IS FORD GOING TO RECALL THIS CAR!!! *TR

MY CAR WILL RANDOMLY STALL OUT. THE ENGINE WILL SHUT OFF WHILE DRIVING AND COME TO A ROUGH STOP. WHEN THIS HAPPENS A WRENCH COMES UP ON THE DASHBOARD. NOW WHEN THIS STARTED HAPPENING THE EVENTS WERE FEW AND FAR BETWEEN. RECENTLY ITS GOTTEN SO BAD THAT I WAS ON THE INTERSTATE AND THIS HAPPENED TO ME 9 TIMES IN UNDER A MILE. WHEN I TAKE IT TO GET THE READOUT THE COMPUTER SAYS CODE P2112. *TR

"TAKATA RECALL". IN JUNE OF 2012 I PURCHASED A 2011 FORD FUSION. APPROXIMATELY JULY OF 2013 I WAS NOTIFIED BY FORD THAT MY VEHICLE HAD A RECALL ON THE PASSENGER SIDE AIRBAG. MY VEHICLE WAS TO BE FIX WHEN PARTS WERE AVAILABLE. APPROXIMATELY ONE YEAR LATER I CALLED FORD TO FIND OUT WHY MY VEHICLE WAS NOT FIXED. I WAS TOLD BECAUSE I LIVED IN A COLD CLIENT (MASSACHUSETTS) THAT MY VEHICLE WOULD BE ONE OF THE LAST VEHICLE TO BE FIXED WHEN PARTS BECAME AVAILABLE. THEY ALSO TOLD ME NO ONE WAS TO SIT IN THE FRONT PASSENGER SIDE BECAUSE THEY COULD BE SERIOUSLY INJURED IF THE AIRBAG EXPLODED. MY WIFE WHO IS 75 YEARS OLD A CANCER SURVIVOR HAS SAT IN THE BACK SEAT SINCE 2013. BECAUSE OF HER AGE AND HEALTH PROBLEMS SHE CAN NO LONGER SIT IN THE BACK SEAT. I HAVE CONTACT FORD SEVERAL TIME TO TELL THEM OF THIS PROBLEM. FOR RELIEF IN 2018 THEY ALLOWED ME A RENTAL CAR. APPROXIMATELY, 2 MONTHS LATER I WAS CONTACTED BY THE RENTAL AGENCY AND INFORMED ME THAT FORD WOULD NO LONGER PAY FOR THE RENTAL VEHICLE BECAUSE I SIGNED THEIR FORM AND ADDED (I DIDN'T GIVE UP MY RIGHT TO LEGAL ACTIONS BY SIGNING THIS FORM). BECAUSE I REFUSED TO GIVE UP MY LEGAL RIGHT THEY STOPPED THE RENTAL VEHICLE. FORD CASE NUMBER CAS-15314662 WAS ASSIGNED TO MY CASE AND I HAVE NOT HEARD ANYTHING SINCE. MY WIFE AND MYSELF WHO ARE ELDER BOTH FEEL THIS TIMEFRAME IS RIDICULOUSLY LONG AND HAS CAUSES US MUCH DISCOMFORT, ANXIETY AND OUT OF POCKET EXPENSES WHEN WE WANT TO TRAVEL TOGETHER WE HAD TO TAKE SEPARATE VEHICLE OR BORROWED ONE OF OUR CHILDREN VEHICLE IN ORDER TO SIT COMFORTABLE AND BESIDE EACH OTHER.

WAS DRIVING ON I5 SOUTH TOWARD THE OFF-RAMP WHEN A THE FOLLOWING WARNING CAME ON SERVICE ADVANCETRAC POWER STEERING ASSIST FAULT. THEN THE POWER STEERING FAILED THOUGH THE CAR WAS OTHERWISE RUNNING. THIS ALMOST CAUSED AN ACCIDENT AND THE OFF-RAMP WAS A HARD CURVE. I TURNED OFF THE IGNITION AND RESTARTED THE VEHICLE AND IT WAS BACK TO NORMAL. *TR

YESTERDAY, AS I WAS DRIVING UP AN ON RAMP, MY ADVANCE TRAC LIGHT AND ALARM CAME ON AND THE POWER STEERING FAILED. STEERING WAS VERY DIFFICULT AS THE STEERING WHEEL WAS BASICALLY FROZEN. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD.I TURNED THE CAR OFF AND BACK ON AND EVERYTHING SEEMED TO GO BACK TO NORMAL AND THE POWER STEERING WORKED. TODAY I TOOK IT TO A DEALER TO GET IT REPAIRED. AT FIRST THEY TOLD ME MY CAR MUST HAVE STALLED WHILE I WAS DRIVING AND THEY REPLACED THE THROTTLE BODY. I INSISTED THE CAR DID NOT STALL OR TURN OFF OR DECELERATE AND THAT ONLY THE POWER STEERING WAS NOT WORKING. I LEFT THE DEALERSHIP. LATER IN THE DAY THEY CONTACTED ME AFTER DISCUSSING THE PROBLEM WITH SOME PEERS, THEY REALIZED WHAT THE PROBLEM WAS AND ASKED ME TO RETURN. I TOOK IT BACK AND THEY TOLD ME I WOULD NEED THE POWER STEERING RACK REPLACED. I'M REALLY SURPRISED THAT THERE HAS NOT BEEN A RECALL--IN DOING A GOOGLE SEARCH, I SEE THAT IT IS NOT A NEW PROBLEM WITH FUSIONS AND IT HAS HAPPENED TO QUITE A FEW PEOPLE. I SPOKE TO 2 COLLEAGUES TODAY WITH THE SAME CAR WHO ALSO HAD THEIR POWER STEERING MALFUNCTION. *TR

STARTED TO DRIVE AND SUDDENLY ERROR LIGHT MESSAGE OF POWER STEERING ASSIST NEEDS SERVICED, AND THERE WAS NO POWER STEERING. LUCKILY I WAS GOING AT A LOW RATE OF SPEED AND WAS NOT ON A MAJOR ROAD AT THE TIME. DROVE CAR WITH NO POWER STEERING FOR APPROX 1.5 MILES, PULLED OVER TURNED CAR OFF AND THEN BACK ON AND ERROR WAS GONE AND THE POWER STEERING SEEMED FINE AGAIN. TOOK CAR TO THE DEALERSHIP TODAY AND THEY CANNOT GET THE ISSUE TO HAPPEN AGAIN? THEY STATE FORD HAS NOT ISSUED ANY TECHNICAL BULLETINS OR RECALLS ABOUT THIS, HOWEVER IN RESEARCHING ON-LINE IT SEEMS THIS HAS BEEN A COMMON ISSUE FOR OTHER FORD FUSION OWNERS. *TT

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL. THE FAILURE OCCURRED ON FIVE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING AND THAT THE ELECTRONIC POWER STEERING ASSIST/STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 30,000.

ANYTIME VEHICLE SLOWS TO A SPEED OF APPROX. 20 MPH.,IT SEEMS TO WANT TO STALL THEN SECONDS LATER WITHOUT TOUCHING GAS PEDAL, SPEEDS UP AND ACCELERATES. I HAVE HAD THE VEHICLE IN FOR SERVICE TO VILLAGE FORD / DEARBORN MICHIGAN AND THEY CONTINUALLY TELL ME NO PROBLEM IS DETECTED. I HAVE HAD SEVERAL INDIVIDUALS DRIVE MY VEHICLE AND HAVE EXPERIENCED THE SAME ISSUE. I HAVE ALSO LOCATED AN ARTICLE FROM MY LOCAL NEWS CHANEL WXYZ SPEAKING OF THIS ISSUE, STATING IT WAS NOT YET SERIOUS ENOUGH FOR RECALL. WITH FORD MOTOR'S HISTORY I WOULD SAY THIS NEEDS TO BE LOOKED INTO BEFORE SERIOUS INJURY DOES OCCUR. *TR

ABOUT ONE YEAR AGO, THE POWER STEERING FAILED WHILE DRIVING. AFTER TURNING OFF THE VEHICLE AND RESTARTING IT, IT WAS FINE. IT HAPPENED ONLY A FEW TIMES WITHIN THE LAST YEAR. JUST THIS WEEK ALONE NOW, AT 35,000 MILES, IT HAS HAPPENED NUMEROUS TIMES. I'VE STOPPED DRIVING IT DUE TO THIS. I LIVE IN A BUSY CITY, AND SHOULD IT FAIL AGAIN AT THE WRONG TURN THERE COULD BE A SERIOUS ACCIDENT. I'VE SEEN NUMEROUS COMPLAINTS ABOUT THIS, WHY HAS IT NOT BEEN RECALLED YET? *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS IN A PARKING LOT DRIVING AT VERY LOW SPEEDS WHEN THE POWER STEERING ASSIST FAILED. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, AND THE POWER STEERING HAS RESET INDEPENDENTLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 28,649.

2011 FORD FUSION. CONSUMER STATES SAFETY ISSUES WITH VEHICLE RELATED TO DRIVER CONTROLS AND DISTRACTIONS, BATTERY FAILURE AND LOSS OF ELECTRIC POWER STEERING CAPABILITY *TGW THE CONSUMER STATED THERE WAS NO WARNING THAT THE STEERING WAS ABOUT TO FREEZE WHILE DRIVING. THE CONSUMER ALSO STATED IT WAS DIFFICULT TO READ THE INSTRUMENT PANEL. THE HEADLIGHT CONTROL WAS LOCATED IN AN INCONVENIENT PLACE, THE OBSTRUCTION OF THE LEFT SIDE PLASTIC MOLDING INSIDE THE STEERING WHEEL PREVENTED A CLEAR VIEW OF OBJECT. *JB

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE SITTING IN DRIVE WITH THE BRAKES DEPRESSED, THE VEHICLE RAPIDLY ACCELERATED WITHOUT WARNING. THE STEERING AND BRAKING CAPABILITIES HAD BECOME INOPERABLE AND THE CONTACT WAS UNABLE TO STOP THE FAILURE. THE VEHICLE CRASHED INTO A GUARD RAIL. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE CONTACT COULD NOT CONFIRM THE CAUSE OF THE FAILURE OR THE EXACT REPAIRS MADE TO THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 6,431.

IN APRIL 2012 AS I WAS MAKING A RIGHT HAND TURN AT ABOUT 15 MILES PER HOUR THE CAR JUST BASICALLY STOPPED. THE POWER WAS ON BUT THE CAR WOULD NOT GO. AGAIN ON SUNDAY, AUGUST 11, 2013 AS I WAS MAKING A LEFT HAND TURN, THE CAR BASICALLY STOPPED IN THE MIDDLE OF AN INTERSECTION, CAUSING THE DRIVER BEHIND TO HONK AND WONDER IF I WAS MOVING. I PUT THE FLASHERS ON AND THE VEHICLE "LIMPED" THROUGH THE INTERSECTION. I COULD HAVE BEEN IN A SERIOUS ACCIDENT IN THE MIDDLE OF FIVE LANES OF TRAFFIC! I SHUT THE CAR OFF AND RESTARTED SAME PROBLEM. I SHUT THE CAR OFF AGAIN AND WAS ABLE TO DRIVE HOME. I TOOK THE VEHICLE TO THE DEALERSHIP ON MONDAY, AUGUST 12TH AND THEY DIAGNOSED A BAD THROTTLE-BODY. THEY REPLACED THE THROTTLE BODY. I THEN LOOKED ON THE INTERNET TO SEE IF THERE WAS A PROBLEM WITH MY CAR AND I SAW A NEWS ARTICLE POSTED IN FEBRUARY 2013 WITH FORD HAVING FAILURES WITH THE THROTTLE BODY IN MY VEHICLE. *TR

I BOUGHT MY CAR ON DECEMBER, 2011. 1ST PROBLEM WAS THE DASHBOARD TURNING OFF FOR NO REASON. THE 2ND PROBLEM IS LIFE THREATENING. I AM DRIVING DOWN THE ROAD AND OUT OF NO WHERE THE DASH BOARD LIGHTS UP, THE READERS GO CRAZY, AND MY CAR WILL DECELERATE TO 25MPH AND WILL NOT GO OVER THAT SPEED. EVERY TIME I HAVE HAD TO PULL OVER AND WHEN I DO THE CAR SHAKES. I TURNED MY CAR OFF AND WHEN I TURN IT BACK ON ITS LIKE IT NEVER HAPPENED. NO LIGHTS STAY ON AND THE CAR DRIVES LIKE A CHAMP. IT DOES IT AT RANDOM TIMES, AND RANDOM SPEEDS. I TOOK THE CAR TO A FORD DEALERSHIP IN MAY 2012 AND THEY COULD NOT FIND A PROBLEM WITH IT. THIS HAPPENED 3 TIMES AND IN AUGUST I TOOK THE CAR IN TWICE, THE FIRST TIME NOTHING WAS FOUND, THE SECOND TIME THEY CHANGE THE THROTTLE BODY ON IT. PROBLEM FIXED RIGHT?? NOT EVEN CLOSE. IN NOVEMBER IT DID IT AGAIN. I CALLED THE DEALER BUT THEY COULD NOT SEE MY CAR FOR A FEW DAYS AND DIDN'T HAVE ANY LOANER VEHICLES. THE CAR THEN BEGAN TO RANDOMLY JERK AT A STOP LIGHTS OR WHEN I CHANGED GEARS. THIS WEEK THE FLARE UP HAPPENED AGAIN BUT THIS TIME THE CAR JERKED WHEN I PUT IT IN DRIVE AND THE ENGINE LIGHT AND WRENCH LIGHT BOTH TURNED ON. I CONTINUED TO DRIVE AND RIGHT WHEN I STARTED GOING UP A HILL THE DASHBOARD LIT UP, THE READERS WENT CRAZY AND MY CAR STARTED ROLLING BACKWARDS. I WAS ABLE TO BREAK BUT WHEN I PUSHED ON THE GAS THE CAR BARELY CREPT UP THE HILL. THE WRENCH LIGHT THEN TURNED OFF BUT THE ENGINE LIGHT STAYED ON. THE NEXT MORNING I TOOK IT TO THE DEALER. WHEN I TOOK IT IN THE ENGINE LIGHT WAS ON BUT WHEN THEY CHECKED IT THE ENGINE LIGHT WAS OFF AND THERE WERE NO CODES ON THE COMPUTER. I AM SCARED OF THE CAR I AM DRIVING. I KNOW THE CAR HAS A PROBLEM AND SO DOES THE DEALER BUT THEY JUST CAN'T FIGURE OUT WHAT THE PROBLEM IS. I CALLED FORD BUT ALL THEY SAID WAS THAT THEY WERE WORKING WITH THE DEALER. I AM PAYING FOR A CAR I CAN'T DRIVE. *TR

STEERING JUST QUIT ALL KINDS OF LIGHTS CAME ON THE DASH THEY REPLACED IT TWICE. AND IT STILL ISN'T RIGHT. *TR

WHILE DRIVING ON CROWDED 6 LANE STREET, CAR JUST LOST POWER, I WAS ABLE TO PULL OVER BEFORE BEING HIT BY ONCOMING TRAFFIC. CAR WAS TOWED TO RIVERTOWN FORD AND THEY STATED IT WAS THE THROTTLE BODY, THIS HAS HAPPEN AGAIN ON 12/05/2013 AS I WAS DRIVING ALL OF A SUDDEN MY CAR SLOWING STOPPED MOVING REGARDLESS OF HOW MUCH I PRESSED ON THE GAS. TAKEN TO RIVERTOWN FORD AGAIN AND THEY SAY IT'S THE THROTTLE BODY AND IT COST OVER $500 TO FIX.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE REAR TAIL LIGHTS FAILED TO FULLY ILLUMINATE. THE SOCKET PREMATURELY RUSTED AND CAUSED AN INTERNAL FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 1/12/16 *CN UPDATED 02/04/16.*JB

I BROUGHT MY FUSION IN FOR SERVICE ON 2/28/12 (17899 MILES) FOR THE FIRST TIME W/ HEAVY VIBRATION IN STEERING WHEEL WHEN APPLYING BRAKES. I WAS TOLD THEY MY ROTORS NEEDED TO BE MACHINED, & THAT WAS COVERED UNDER WARRANTY. IT WAS NOT EVEN A MONTH LATER WHEN I COULD FEEL SLIGHT VIBRATION IN MY STEERING WHEEL AGAIN, & WOULD PROGRESS UNTIL I FINALLY HAD TO BRING IN AGAIN TO BE SERVICED WITH SEVERAL OTHER PROBLEMS W/ MY CAR. ON 11/9/12 (32,651 MILES) (1.) HEAVY VIBRATION, THEY REPLACED ROTORS. (2) MY ADVANCE TRAC AND CHECK BRAKING SYSTEM MESSAGE KEPT COMING UP, THEY TOLD ME IT WAS DUE TO LOW BATTERY VOLTAGE. (3)VEHICLE STALLS WHEN STARTING, THEY REPLACED BATTERY. (4) SKIPPING GEARS & STALLING, REPROGRAMMED PCM. ON 6/15/13 MY CAR LOSES ALL POWER AND DIES IN THE MIDDLE OF HIGHWAY @ NIGHT AS I WAS BACKING OUT OF A PRIVATE DRIVE W/ MY DAUGHTER & HER FRIEND IN BACKSEAT, I HAD TO PUT IT BACK IN GEAR & JIGGLE KEY TO TURN OFF, RESTART CAR, & BE ABLE TO DRIVE OFF ALL THE WHILE CARS RUNNING OFF THE ROAD TO KEEP FROM HITTING ME! BROUGHT MY CAR IN FOR SERVICE FINALLY AGAIN 7/11/12(44158 MILES) (WAITED 2 WEEKS TIL THEY COULD GET ME IN TO DIAG)WITH RECURRING PROBLEMS ABOVE + POWER LOSS! (1) CAR SPUTTERS/GEARS SKIP/STALLING/LOSES POWER, & THEY FIND A BUG MASS AIR FLOW(AS THEY SAID) BUT 1ST TOLD ME TB THEN SAID NO & AS FAR AS LOSING POWER THEY HAVE NO IDEA! (2)VIBRATION IN STEERING, ROTORS NEED TO BE MACHINED AGAIN! NEVER HAD THIS MUCH WORK WITH ROTORS ON ANY VEHICLE. OH AND MY WHOLE STEERING RACK ASSEMBLY NEEDS TO BE REPLACED @ 44,158 MILES!!! FORD SHOULD NOT BE MAKING CARS THAT YOU CAN NOT GET AT LEAST 100,000 MILES BEFORE A $2,000+ SERVICE NEEDS TO BE DONE ON CAR! I TOLD FORD EVEN IF THEY FIXED WHAT THEY SAID IS WRONG WITH MY CAR TODAY, THEY COULD NOT GIVE ME $1,000,000 TO PUT MYSELF OR MY CHILD IN IT EVER AGAIN! THIS CAR IS UNSAFE, UNRELIABLE, AND SHOULD HAVE RECALLS & DON'T TRUST IT! *TR

TODAY WHEN TURNING INTO A PARKING SPACE WITH MY RIGHT FOOT LIGHTLY ON THE BRAKE, MY CAR SUDDENLY ACCELERATED. I QUICKLY TURNED THE WHEEL AND BRAKED TO AVOID HITTING A CEMENT POST. TWO WEEKS AGO WHEN GOING UP A HILL WITHOUT MY CRUISE CONTROL ON, THE CAR WOULD NOT ACCELERATE WHEN I WAS PUSHING ON THE GAS PEDAL. I RELEASED THE PEDAL AND THE CAR LURCHED FORWARD SO FAST I HAD TO BRAKE. *TR

MY CAR WAS RECALLED BACK IN DECEMBER 2011 FOR POTENTIAL ISSUES WITH WHEEL FALLING OFF. TODAY IS 2/21/2012 AND FORD NOT ONLY SAYS THEY DON'T HAVE THE PARTS TO REPAIR BUT THEY DON'T EVEN HAVE A TIMELINE!!!! PLEASE TELL ME WHAT OWNERS ARE SUPPOSED TO DO? *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS) AND AN APPOINTMENT WAS SCHEDULED IN FEBRUARY TO HAVE THE REPAIRS PERFORMED. THE DEALER INFORMED THE CONTACT THAT THE PARTS NEEDED TO PERFORM THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS LATER CONTACTED AND THEY ADVISED HIM THAT THEY WERE OUT OF PARTS AND WERE NOT SURE AS TO WHEN THE NEXT BATCH WOULD BECOME AVAILABLE. THE VEHICLE HAD YET TO BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 24,000. .UPDATED 04/16/12 *BF UPDATED 05/10/12

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT SPORADICALLY WHEN THE ACCELERATOR PEDAL WAS PRESSED, THE VEHICLE WILL NOT ACCELERATE. THE CONTACT STATED THAT THERE ARE ALSO INSTANCES WHEN THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT THE PEDAL BEING ENGAGED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE THROTTLE BODY AND CABLE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE THROTTLE CABLE AND BODY WERE NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 47,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS: LUGS NUTS, BOLTS) WAS RECEIVED JANUARY 2012. THE MANUFACTURER ADVISED THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE ON BACK ORDER AND COULD NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL. THE CONTACT STATED THAT THE VEHICLE STILL HAD NOT BEEN REPAIRED AND THAT THE REPAIRS EXCEEDED A REASONABLE TIME FRAME TO HAVE A RECALLED DEFECT REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 4,000.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH UPHILL WHEN A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE WITH A SUDDEN LOSS OF ENGINE POWER. THE CONTACT WAS ABLE TO COAST TO THE SHOULDER WHERE THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN ADVISED THAT THE FAILURE WAS CONTRIBUTED TO THE ELECTRONIC THROTTLE BODY. THE FAULTY PART WAS REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 33,658.

THE POWER STEERING HAS GONE OUT NOW A FEW TIMES. EACH TIME THE CAR HAS TO BE PLACED IN PARK, SHUT OFF AND TURNED BACK ON FOR IT TO BE RESET. IT JUST HAPPENED AGAIN AT 91, 777 MILES. ENOUGH IS ENOUGH AND THIS SHOULD BE ADDRESSED BEFORE SOMEONE GETS KILLED. MY WIFE WAS DRIVING THIS TIME ON A FAIRLY BUSY ROAD WITH OUR DAUGHTER. *TR

THERE IS A PROBLEM WITH THE DOOR LOCKS. ONE TWO OCCASIONS THE DRIVERS DOOR LOCK HAS FAILED TO ENGAGE IN COLD WEATHER (APPROX 30 DEGREES). ONCE I WAS OUTSIDE THE CAR, THE KEYLESS ENTRY WOULD NOT UNLOCK THE DOOR, AND I TRIED THE PHYSICAL KEY. I WAS ABLE TO VERY SLOWLY TURN IT TO GET IN. HOWEVER, THE SECOND TIME THIS HAPPENED I WAS *INSIDE* THE CAR AND COULD NOT GET OUT. THE ELECTRONIC LOCK SWITCH WOULD FAIL (THOUGH I DID HEAR IT TRYING TO WORK), AND THE MANUAL LEVER WAS LOOSE AND WOULD NOT UNLOCK THE DOOR. AFTER SEVERAL MINUTES OF TRYING THE ELECTRONIC LOCK, THE DOOR FINALLY OPENED. THE DEALER SAID THEY COULD DO NOTHING BECAUSE THEY COULD NOT DUPLICATE THE PROBLEM. THE CAR WAS UNDER WARRANTY AND I THINK THE DOOR (OR ALL THE DOORS) SHOULD BE REPLACED SINCE THIS IS A LIFE AND SAFETY ISSUE. THIS ISSUE WAS NEARLY IDENTICAL TO COMPLAINT #10326963. *TR

WHILE DRIVING AROUND TOWN CAR WOULD CUT OFF COMPLETELY GOING ABOUT 35 TO 40 MPH. MOST RECENT INCIDENT HAPPENED ON MOTHERS DAY DRIVING 35 MPH CAR SHUTTERED WHEN DRIVING THROUGH A TRAFFIC LIGHT AND WHEN I HIT THE GAS THE RPM WOULD GO VERY HIGH BUT THE CAR WOULD NOT MOVE. I HAD TO COAST TO THE SIDE OF VERY BUSY ROAD PUT MY CAR IN PARK AND SHUT THE ENGINE OFF. WHEN I TRIED TO RESTART THE CAR IT WOULD TAKE LONGER THAN NORMAL FOR THE CAR TO FLIP OVER AND START. I HAD MY FIANCE AND 7 YEAR OLD IN THE CAR AND ACCORDING TO MY FIANCE THE CAR DID THE SAME THING TO HIM A COUPLE DAYS PRIOR. THE CAR ONLY HAS 40K MILES ON IT AND THIS IS A VERY DANGEROUS ISSUE. I DRIVE ON THE INTERSTATE EVERYDAY TO AND FROM WORK AT 70 MPH AND I DO NOT FEEL SAFE IN THIS CAR. AT 40K MILES THERE SHOULD BE NO ISSUES AND THIS IS 5TH TIME THE CAR HAS EITHER SHUTTERED LIKE THIS OR SHUT COMPLETELY DOWN. ALSO HAVE HAD ISSUES WITH THE TURN SIGNAL LIGHTS, JUST REPLACED THE LEFT SIDE AND NOW THE ISSUE IS WITH THE RIGHT SIDE. MY CAR IS CURRENTLY AT THE DEALERSHIP BEING FIXED FOR $500 AND APPARENTLY IM NOT THE ONLY PERSON WITH THIS ISSUE. I BELIEVE FORD SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM AND NOT US AS THIS SEEMS LIKE AND ONGOING ISSUE WITH THIS MAKE AND MODEL OF CAR. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS: LUGS/NUTS/BOLTS) HOWEVER, THE CONTACT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT WAS ADVISED ON JANUARY 18, 2012 AND FEBRUARY 23, 2012 BY THE AUTHORIZED DEALER AND THE MANUFACTURER THAT THEY WERE UNCERTAIN AS TO WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A CONSEQUENCE OR FAILURE RELATED TO THE RECALL. TH CONTACT HE EXPRESSED SIGNIFICANT CONCERN REGARDING THE POTENTIAL SAFETY HAZARD OF WHEEL SEPARATION. THERE WAS NO FAILURE MILEAGE.

ON 1/3/2012 I WAS DRIVING AT 40 MPH, AND MY SERVICE ADVANCE TRACK LIGHT CAME ON. I TOOK MY CAR TO THE DEALER AND THEY TOLD ME THEY COULDN'T DUPLICATE THE PROBLEM, THEY ALSO TOLD ME THE ONLY CODE THEY COULD RETRIEVE FROM THE COMPUTER ANALYSIS WAS RELATED TO THE CAR BEING STARTED WITH AN UNPROGRAMMED KEY. I QUESTIONED THEIR EXPLANATION, BUT TOOK THE CAR AND CONTINUED DRIVING IT. TODAY 8/30/2012, I WAS DRIVING ON THE HIGHWAY 65-70 MPH, A SERVICE ADVANCE TRACK AND POWER STEERING ASSIST FAULT MESSAGE CAME ON, AND MY POWER STEERING QUIT WORKING!!! I CALLED THE DEALER, TALKED TO THE SERVICE MANAGER, EXPLAINED THE PROBLEM, TOLD HIM IT WAS THE SECOND TIME I HAD HAD THE ISSUE, THAT I CONSIDERED IT A SAFETY ISSUE, AND THAT I WAS NOT GOING TO LEAVE THE DEALERSHIP WITHOUT AN APPROPRIATE RESOLUTION. HE TOLD ME HE WOULD NEED TO KEEP MY CAR AND DRIVE IT FOR SEVERAL DAYS TO SEE IF HE COULD RECREATE THE PROBLEM. HE FURTHER TOLD ME THAT IF MY CAR WAS HOOKED UP TO DIAGNOSTICS AND AGAIN FAILED TO PROVIDE HIS TECHNICIAN WITH A REPAIR CODE THAT HE WOULDN'T BE ABLE TO DO ANYTHING TO REPAIR MY CAR BECAUSE FORD WOULDN'T PAY HIM TO REPAIR IT. ONCE ON THE INTERNET I LITERALLY FOUND HUNDREDS OF THE EXACT SAME COMPLAINT, FOR 2010, 2011, 2012 FORD FUSIONS....ALL LEVELS INCLUDING HYBRIDS. I ALSO FOUND SIMILAR STORIES ABOUT DEALERS CLAIMING TO NEED TO DRIVE THE CARS TO REPLICATE THE PROBLEM, DEALERS CLAIMING NO CODE WAS PROVIDED DURING ANALYSIS, DEALERS ADMITTING THERE IS A PROBLEM, BUT NOT BEING ABLE TO FIX THE CAR BECAUSE APPARENTLY THERE IS A LARGE BACK ORDER FOR THE PART. BOTTOM LINE, THE DEALERS KNOW IT HAPPENS, AND WHAT IS CAUSING IT, WORSE FORD KNOWS THEY HAVE A PROBLEM AND WHAT IS CAUSING IT. MY YOUNG DAUGHTER IS IN MY CAR AT LEAST 80% OF THE TIME. COME ON FORD, FORD DEALERS, AND NHTSA THIS IS A NO BRAINER. GET A RECALL GOING NOW. HELLO STEERING!!! *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN INCREASE IN THE ENGINE RPMS AND THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FIVE DIFFERENT TIMES. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V574000 (WHEELS:LUGS/NUTS/BOLTS). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE PARTS NECESSARY TO REMEDY THE RECALL FAILURE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD BEEN REPEATEDLY INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 16,000.

TAKATA RECALL WE WERE NOTIFIED OF THIS RECALL ABOUT 4 YRS AGO. FORD TOLD US IT WOULD BE A L O N G WAIT FOR THEM TO REPLACE THE AIRBAG PROBLEMS. EARLIER THIS YR WE WERE NOTIFIED THAT IT WOULD BE DONE LATER THIS YEAR. SINCE THEN, NOTHING HAS BEEN COMMUNICATED. THE PROBLEMS HAS NOT BEEN FIXED.

I WAS DRIVING MY 2011 FORD FUSION SEL ON 880S IN SAN JOSE, CA, WHEN THERE WAS A SUDDEN SLOW DOWN IN TRAFFIC DUE TO AN EXIT RAMP BACKUP. I AGGRESSIVELY APPLIED THE BRAKES TO AVOID HITTING THE STOPPED VEHICLES IN MY LANE AND THE BRAKE PEDAL WENT COMPLETELY TO FLOOR WITH VERY LITTLE STOPPING POWER. IT WAS ONLY BY QUICKLY MOVING INTO THE LANE TO THE LEFT OF THE VEHICLE THAT I PREVENTED A COLLISION WITH THE STOPPED CAR IN FRONT OF ME. THIS IS THE FIRST OCCURRENCE OF SUCH AN ISSUE SINCE I PURCHASED THE VEHICLE 3 1/2 MONTHS AGO. *TR

TL* THE CONTACT OWNS A 2011 FORD FUSION SE. THE CONTACT NOTICED THAT A LUG NUT WAS MISSING FROM THE FRONT DRIVER'S WHEEL. THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V574000 (WHEELS:LUGS/NUTS/BOLTS), STATED THAT THE REAR LUG NUTS AND BOLTS WOULD BE REPLACED, BUT DID NOT MENTION THE FRONT LUG NUTS OR BOLTS. THE DEALER WAS IN THE PROCESS OF REPAIRING THE FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTANCE WITH REPAIRS. THE FAILURE AND CURRENT MILEAGES WERE 21,000.