2012 Ford Fusion Complaint Log

On October 5th, 2021 around 6:20am, the brakes on my 2012 Ford Fusion Hybrid failed to slow the car in any way. This event occurred while I was on the highway (M14) going ~65mph. Unable to conventionally stop, I was a crash hazard to those around me, and to the braking traffic in front of me. After being inspected by the Varsity Ford Dealership, I was told "the brake control unit is not actuating the valves in the hydraulic control unit" and that "there is a possibility that it will also need the hydraulic control unit as well." It has been at the dealership for the past 2 weeks and is available for inspection. There were no warning messages or signs prior to the brake failing. I received a warning sign at the point of failure, but by then I already knew the brakes did not work.

Door handle open mechanism failed (of driver side door) thus causing a safety issue because you cannot exit the vehicle when inside, except by rolling down the window. This issue has been reported by several other owners.

Driver and passenger door handles are not working. Cannot open the drivers side door from the inside. Cannot lock the passenger door.

The contact owns a 2012 Ford Fusion. The contact stated while driving 10 MPH, the steering wheel seized. The contact stated that the service power steering now warning light was illuminated. The contact was able to drive to his residence. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 178,000.

Drove car out of driveway, after driving approximately 150-200 feet the dashboard wrench icon ( powertrain problem ) illuminated and car went into limp mode. Read MIL codes, had codes P0715, Input/Turbine Speed Sensor Circuit Malfunction and P0717, Input/Turbine Speed Sensor No Signal. Traced wiring problem to connector in front of drivers side shock tower. This connector is the connector between the PCM and and the transmission. The connector was causing an open on the conductors, causing the lack of TSS signal. There were no symptoms or intermittent problems prior to this - it happened suddenly. Had been on an interstate hiway the day prior to this, am glad this ( going into limp mode ) did not happen while I was traveling at 65mph - could have caused accident.

Transmission issues. Jerks and shudders and loss of power, broken motor mounts, PCM issues, misfire issues and etc. Car threw codes, many expensive trips to Ford dealerships, excessive undriveable down time, unsafe to be on a highway or go up a hill when it shifts (automatic), 6F35 Transmission in my 2012 Ford Fusion

The contact owns a 2012 Ford Fusion. The contact stated while driving 30 MPH and making a turn at an intersection, the power steering assist fault warning light illuminated. The contact simultaneously lost power steering. The contact switched gears to reverse and she reversed, then she forcefully steered the steering wheel to make the turn. The vehicle was taken to the dealer who diagnosed that the EPAS gear was internally faulty and needed to be replaced; however, the dealer advised the contact that they could not repair the vehicle under NHTSA Campaign Number: 15V340000 (Steering) because the VIN was not included in the recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 140,116. After filing the initial complaint I have had no other choice but to borrow the money from a relative and have a relative and have a private party repair the vehicle to make it safe for my use.

The contact owns a 2012 Ford Fusion. The contact stated that at start-up, the power assist fault warning message appeared on the instrument panel. Due to the failure, the contact had the vehicle towed to his home. The contact called a dealer and was informed that his vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 102,000.

The contact owns a 2012 Ford Fusion. The contact stated that upon returning home and parking the vehicle, the power steering assist failed without warning. The contact attempted to restart the vehicle and reset the battery; however, the failure persisted. The contact called the dealer and the manufacturer and was informed that the vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The vehicle was not repaired. The failure mileage was approximately 134,000.

Driving the car August 29, 2021 and the power steering stopped working, this car was recalled in 2015 for the same issue but the dealer reset the computer and did not repair the problem, called Ford and they said the warranty expired July 19, 2021 and would not repair the problem, I explained they should have fixed the problem in 2015 and the only response is the warranty expired nothing thy will do, how are they not responsible for a recall that they did not fix

2012 Ford Fusion SE 4cyl 81,782 miles Power Steering Rack failure - Hazardous situation without previous system degradation, warning or indication. Loss of steering control, not able to steer, steering wheel would not turn without using great force. After engine stop and restart, the dash lamps were illuminated: Fault Lamp = Service Power Steering Now Fault Lamp = Service Advancetrac System Problem happened during a vacation road trip in the mountains of Kentucky. The vacation was interrupted. The car towed to Greenwood Ford dealership in Bowling Green KY. Fault not covered under recall or warranty. Steering rack replaced at a cost of $3200. Ouch. will it happen again? Dealer could not return failed parts to me without additional $1500 core charge paid by me. We also paid towing and rental car costs. The same failure is happening to many 2012 Ford Fusions.

The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle and reversing, the steering wheel failed to turn. The service power steering message was displayed. The contact called the local dealer. The vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the NHTSA. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 74,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal felt spongy and required to be pushed down to the floorboard to stop the vehicle. The contact stated that the vehicle hesitated while responding, extending the braking distance. There was no warning light illuminated. The contact state that the failure occurred intermittently. The vehicle was taken to the dealer several times, but the failure could not be replicated. The contact stated that the failure had been recurring more increasingly. The vehicle was taken back to the dealer, where it was diagnosed and determined that the HCU had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 130,000.

On 08/07/2021 at approximately 3 pm while driving the vehicle low brake fluid level light indicated on dashboard. Stopped at a gas station and checked to make sure there was no brake fluid leaking and checked brake fluid level which was low. The cars brakes were still operating properly and we returned to the location we were staying to find an auto parts store to purchase brake fluid. At 6 pm, drove to the auto parts store to get brake fluid. We purchased the appropriate fluid and topped of the brake fluid reservoir. The low brake fluid light turned off on the dash after topping off the brake fluid. About 2 ounces were added. Upon leaving the auto parts store, we pulled out onto the road and when trying to brake, the brakes malfunctioned, the pedal went completely to the floor and the car did not stop normally and hit another vehicle. Police report attached. No injuries and minor damage to both vehicles bumpers Car was pulled off the road and was towed to shop for inspection as the brakes would not stop the car. Shop #1 replaced the master cylinder and the brakes still did not operate properly. Car was towed to shop #2 (Ford Dealer) and they diagnosed it as a failed ABS HCU unit in the vehicle that was not communicating with the onboard computer system. ABS HCU was replaced by the Ford Dealer and vehicle is now braking as normal. There were no warnings from the vehicle computer system that there were any issues with the brakes other than the low brake fluid level light, which was resolved by adding brake fluid. The 2006-2010 Ford Fusions have a recall for the ABS-HCU unit, but the recall did not include the 2011 and 2012 Ford Fusions, even though it appears to be the same ABS HCU unit. Upon doing research on the internet, this is a common problem with this year of Ford Fusion and there are no warnings or indications that this may occur. I feel the vehicle should be recalled and the brakes fixed.

Driver was turning a corner and lost power steering causing car to go into oncoming traffic lane. Luckily there was no traffic in the lane. The message “power steering assist fault”appeared on the dash of at that time. I’ve never had any issues with it before. Contacted Ford and was told my VIN was not included in current recall of 12 fusions. This is a dangerous issue that should cover all fusions before someone is killed.

The contact owns a 2012 Ford Fusion. The contact stated that while driving at 45-50 MPH, the vehicle lost power steering functionality. There was no warning light illuminated. The contact veered to the side of the road and turned off the vehicle. Upon restarting the vehicle, the vehicle regained power steering functionality. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The manufacturer was notified of the failure but provided no assistance. The vehicle was not repaired. The failure mileage was approximately 120,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 1 mph, the steering wheel became difficult to turn. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 118,841.

The contact owns a 2012 Ford Fusion. The contact stated that the power steering would fail to operate while driving at various speeds. Excessive force was needed to steer the vehicle as the power steering assist warning light illuminated on the instrument panel. The contact had taken the vehicle to a dealer where he was given an estimate for the diagnostic which the contact declined. The contact then called Conroy Motors (1457 NY-78, Java Center, NY 14082) where he was given the same information as the previous dealer. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 154,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving 20 MPH and depressing the brake pedal, the vehicle failed to stop within a reasonable time. The contact stated no warning light was illuminated. The contact stated he was able to stop the vehicle after pumping the brake pedal. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact continued to experience the failure. The contact took the vehicle back to the local dealer, where it was diagnosed and the brake lines were flushed several times. The vehicle continued to experience the failure. The contact took the vehicle back for the third time and was informed that the rear and front brake calipers, the ABS hydraulic control unit (HCU), and the brake master cylinder needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 95,000.

Our 2012 Ford Fusion began displaying a “POWER STEERING ASSIST FAULT” summer of 2021. We did not record the 1st instance of this fault, but began recording subsequent instances on 7/25, 10/18, 10/20, 10/21 On 10/21 the vehicle also displayed “SERVICE ADVANCE TRAC.” We were unable to steer the car when the fault occurred, although we were able to put it in reverse or drive, which seems extremely dangerous. Fortunately, these instances occurred while parked. The vehicle ignition was turned off and restarted, which cleared the fault & power steering resumed. This vehicle had less than 69,000 on Aug 4, 2021 when taken to Courtesy Ford in Portland, OR where the vehicle was purchased to replace the driver side airbag under recall notice received in the mail. We had them investigate the power steering assist fault during the same service. We were advised that the Ford mechanic was “Unable to duplicate customers concern” and “No fault codes in the system.” The vehicle was then taken to Damerow Ford in Beaverton, OR on 11/18/21. The next day, 11/19/2021, we were advised of an electrical problem in the steering assembly. We were told that it needed to be replaced along with some bolts and nuts. The invoice indicates that the steering gear assembly was replaced & gear was programmed. The bill came to over $2205.62. We’ve discovered through an online search that Ford is well aware of this problem & has been for years. We’ve been told by both dealers our VIN number is not included in the recall and the extended warranty for this issue, which makes no sense. Fortunately, we did not experience the lack of steering while driving, as others have. Our lives & vehicle & the lives and property of others on and along the roadways we have traveled were jeopardized with a well known safety issue & Ford Motor Company is not standing behind their product. Do we have recourse for reimbursement from Ford Motor Company through the NTSB for this unethical corporate behavior?

I was driving and went to turn steering wheel locked made me hit concrete and damage front bumper cover now power steering assist is not working i see this is a common problem

The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle became difficult to maneuver. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the steering system needed to be replaced. The vehicle was serviced under NHTSA Campaign Number: 15V340000 (Steering); however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 30 MPH, the brake pedal was depressed but the vehicle failed to stop before the pedal went to the floorboard. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic who determined that the brake pads needed to be replaced. Additionally, the hydraulic system was bled. The contact stated that the failure reoccurred and the vehicle was driven to a dealer where it was diagnosed and determined that the hydraulic control unit (HCU) needed to be replaced. The contact was advised that the parts were on backorder. The contact was advised that the failure was related to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) however, the VIN was not included. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 165,000.

A few weeks ago I went to slow to a stop at the end of my driveway at approximately 5mph. My brake pedal dropped to the floor and i had to repress on the brake pedal to come to a complete stop. It continued working properly for a week or so when it happened again. The same week I was backing out of another driveway slightly down hill and attempted to come to a complete stop to look for traffic. Luckily there was none because my stopping distance was around 12 ft or so going maybe 3mph with the brakes completely pressed. I have since had my brake pads changed and all other components checked and was told were working properly. Now my stopping distance at 10mph is at least 3-4ft. I am too afraid to drive my vehicle at higher speeds on any road due to the stopping distance issues.

A recall was issued in 2015..15S18.. It seems my Vin number isn't included in the recall because it was manufactured in New Mexico. My power steering at 70 mph goes out without any warning. The above recall is exactly what's happening with my vehicle. Now I am obligated to pay 2k to fix a manufacturing flaw. This is a huge saftey issue to be on the road and while your driving your power steering goes out. I am asking for further investigation as my car is a 2012 Ford Fusion with the same problem you issued a recall for. I can be reached at [XXX]. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2012 Ford Fusion. The contact stated while driving 60 MPH, the vehicle lost power steering and excessive force was needed to steer the vehicle. The contact also stated that the traction control, power steering, and tire pressure warning lights were illuminated. The contact pulled over and restarted the vehicle; however, the failure persisted. The contact was able to drive the vehicle to a dealer where they informed him that his vehicle was previously included in NHTSA Campaign Number: 15V340000 (Steering). The contact was provided an estimate for the repair. The manufacturer was notified of the failure and provided the contact the same information as the dealer. The contact stated that only a software update was performed with the prior recall and that no actual repairs were performed on the power steering. The vehicle was not repaired. The failure mileage was approximately 115,000.

The contact owns a 2012 Ford Fusion. The contact stated that while driving 55 mph, the electric power steering failed, and the steering wheel stiffened up and became difficult to steer. Check power steering now and advanced track warning lights were illuminated. The vehicle was taken to the dealer and the power steering was repaired in 2019, under an unknown recall however, the failure recurred. The vehicle was then taken to another dealer Courtesy Motor (3100 Pleasant Valley Blvd, Altoona, PA 16602) and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that a recall repair was only performed one time free of charge. The failure mileage was 129,000. Vin was unavailable. THE CONSUMER STATED THE POWER STEERING FAILED 4 TIMES. REPAIR ATTEMPTS WERE MADE BUT, THE FAILURE PERSISTED.

Power steering went out randomly. I have tried to reset by turning vehicle on and off. There is a recall for the 2012 Ford Fusion...however my vehicle is not included for some reason is having exact same issue as recall for steering dating back to 2015. Took to dealer. They said my power steering was out and would be over 3,000$ to fix.

Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2012 Ford Fusion. The contact stated that while her husband was pulling into a parking space, the power steering message appeared on the instrument panel causing her husband to have to use excessive force to steer the vehicle. Her husband had taken the vehicle to an independent mechanic where a temporary fix was performed however, the failure returned soon after repair. The contact called the dealer and she was informed that the vehicle was not included in NHTSA campaign number: 15V340000 (Steering). The manufacturer was also notified of the failure and referred her back to the dealer for assistance. The vehicle was repaired. The failure mileage was 99,759. THE CONSUMER STATED THE VEHICLE DISPLAYED CODES C1277 AND C1963. THE CONSUMER REQUESTED TO REIMBURSED FOR THE REPAIRS MADE.

Over the past few days driver side door would not open from the inside of the vehicle. Rolling down the window and opening the door from the outside is the only option in opening the driver side car door. This is a safety concern as if I were ever in need to exit the vehicle in an emergency manner I can not easily or quickly get out of the car we’re under water, on fire, etc. My vehicle is not the only vehicle that is having this issue, I have heard reports from mechanics, other Ford Fusion Drivers, and personal experience that Ford Fusions from about 2006-2013 are having this issue. The issue needs to be addressed for safety concerns and is only happening on the drivers side door.

The contact owns a 2012 Ford Fusion. The contact stated while driving at various speeds, the vehicle lost power steering assist and the vehicle became difficult to steer. The contact stated that the traction control warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the power steering needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer was informed of the failure and referred the contact to the NHTSA. The failure mileage was approximately 118,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle jerked and was slow to accelerate. The air bag warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 175,000.

1) Brake Hydraulic Control Unit (HCU) failure. Dealership removed and replaced HCU assembly and ABS module. All parts retained by Dealer. 2) HCU brake failure made stopping very difficult and slow to stop. Dealer recommended not driving until repaired. 3) Dealer confirmed HCU failure with computer code analysis. 4) HCU and effected parts not inspected by anyone other than Dealer. 4) numerous red ABS and brake warning lights upon backing out of garage to street. I shut the engine off and restart in the hope of correction, to no avail. Problem re-occurred. Vehicle could be stopped but with difficulty -- slow to stop and hard to stop. Dealer replaced HCU assembly and ABS module and added PM1C brake fluid (DOT3), This HCU failure apparently has been a problem in Ford Fusion and other Ford vehicles (see Safety Recall 19S54 -Anti-Lock Brake System Hydraulic Control Unit Valve Function -- 2006-2010 Ford & Lincoln Mercury). It doesn't look like the problem has been resolved. Note that brake fluid used is DOT 3 and not the NTSB recommended remedy DOT 4 brake fluid

The contact owns a 2012 Ford Fusion. The contact stated while entering and starting the vehicle, a message appeared on the screen which stated that the power steering assist was disabled. The contact attempted to reverse out of the drive way however, the steering wheel failed to turn. The contact shifted the vehicle backed into park. The local dealer was contacted about the failure however, the dealer was unable to inspect the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 156,000.

Door latch keeps falling have to roll down the window to open the door from the outside

The contact owns a 2012 Ford Fusion. The contact stated that while reversing, the electric power steering failed and the steering wheel ceased. The failure occurred on three separate occasions. The dealer was not made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and the contact was informed that the Vin was not under recall. The failure mileage was approximately 52,000.

UNKNOWN One day I was driving my car like normal, I stopped and parked it and a message saying "Service Power Steering Now" popped Up. I immediately lost all power steering.

Passenger side door openned while driving. Passenger could have been exposed. Vehicle next to car could have been damaged. The vehicle is being taken to the dealer for another safety recall.

Power steering service now light came on driving away from my neighborhood and started making a loud noise on right front wheel of car, pulled over to see if I had a flat and did not. Turned around and went back home so I wouldn’t get stuck somewhere or wreck. While driving to the shop to get it looked at the power steering failed and could barely turn the wheel. This could have resulted in a wreck. The shop confirmed the power steering is out on the car again! Power steering sensor was recently replaced after wreck therefore it shouldn’t be going out a month later.

Power steering unit is faulting. A recall exist on the make and model but not on my VIN#. Was at Ford dealer two weeks ago for a message that read "service power steering soon" and they were unable to find issue. Now Power steering is locked up and message " POWER STEERING ASSIST FAULT" appears. When you turn the car off and back on the message disappears and steering moves.

Power steering service suddenly appeared on dashboard, and loud noise were heard when I turned the steering wheel. Please help me what to do since since there is a power steering wheel recall on Ford Fusion Hybrid 2012. Thank you.

Driver side door handle from interior failed and no longer works. Live in South Florida and believe heat caused plastic component to break. Unable to exit vehicle unless use 2 hands...one to pull back on locking mechanism and other hand on door handle. Internet search shows common issue with 2006-2012 Ford Fusion models. Many state they roll down window and pull exterior door handle to exit vehicle. Seems like safety hazard if one needs to exit vehicle in a hurry.

The contact owns a 2012 Ford Fusion. The contact stated that while driving at various speeds, the steering wheel would intermittently lock without warning. Initially, the power steering would resume normal operation after restarting the vehicle; however, on the latest occurrence, the power steering failed to correct itself upon restart. After months of not being driven, the contact had the vehicle towed to a dealer where they informed her that her vehicle was not under warranty or recall and she was given an estimate for the repair. The manufacturer was also notified of the failure and referred the contact to the NHTSA. The vehicle had yet to be repaired. The failure mileage was unknown.

I recently bought this car and one morning I get up and the power steering assist fault indicator warning light and a chime sound was flashing in my dashboard. I have family and a busy life style which is putting them and myself in danger. I have a appointment with Timpton Ford on the 22nd of June 2021 for this issue. Also not even 3 days later my car would not stay cranked due to the fuel pump I would turn the key over it would start and a few seconds later it would die. I need to know if my car can be fixed.

The contact owns a 2012 Ford Fusion Hybrid. The contact stated that after reversing the vehicle, the gear shifter failed to shift into drive. The contact stated that several unknown warning lights were illuminated. The contact called roadside assistance. The tow truck driver arrived and repaired the vehicle. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.

The contact owns a 2012 Ford Fusion. The contact stated while driving 30 mph, the electric power steering failed and the steering wheel became firm. The dealer was made aware of the failure and informed the contact that the electronic steering rack had failed. The vehicle was not taken to be diagnosed nor repaired. The contact performed a self-diagnosis. The manufacturer was not made aware of the failure. The failure mileage was 117,000.

The contact owns a 2012 Ford Fusion. The contact stated that the vehicle was previously included in a recall regarding the air bags. The contact took the vehicle to the dealer for the recall repair and while the recall repair was being performed, the contact was told by the dealer that the air bags failed and needed to be replaced however, the recall repair did not include replacing the air bags. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.

My driver's side door would not open from the inside, I would have to have someone let me out from the outside. This is very dangerous and if I had not been in a safe spot to exit the car it could have been bad. There was no warning or damage to the car leading up to this. My mechanic said that he has had at least 3 other Ford fusions come in with the same problem. I have another friend who had the same issue with her Ford fusion and the dealer said that there was not a recall so there was nothing they could do.

The contact owns a 2012 FORD Fusion. The contact stated while driving 30 mph, the steering wheel became difficult to turn. The contact pulled over and restarted the vehicle however, proper steering functionality did not return. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to a local dealer. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 160,000.