2012 Ford Fusion Complaint Log

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE POWER SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE STEERING LOST ALL POWER. THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 38,000.

POWER STEERING FAILURE HAD TO DRIVE IT TO DEALER WITH NO POWER STEERING. THEY NOW WANT $1,700 TO REPLACE THE POWER STEERING. THERE WAS A RECALL ON 2102 FORD FUSION STEERING BUT APPARENTLY NOT MINE. HOW DOES A POWER STEERING FAIL ON A THREE YEAR OLD VEHICLE ?

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE ASSIST NOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

DRIVERS HEATED SEAT GETS TO HOT AND THEN SOME TIMES DOESN'T WORK.

ON SEPTEMBER 5, 2015 I WAS ON MY WAY TO A FUNERAL TRAVELING ON 695 IN OWINGS MILLS MARYLAND AND EXPERIENCED THE LOST CONTROL OF MY VEHICLE. WHILE TRYING TO STEER BACK THE STEERING WHEEL DID ABSOLUTELY NOTHING AND ALSO THE TRYING TO SHIFT INTO GEAR WAS ALWAYS A MAJOR PROBLEM. THE GEAR SHIFT WOULD STICK OR SOMETIMES HARD TO PUT BACK IN PLACE. FROM THIS MY CAR WAS TOTALLED.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND TWO WARNING LIGHTS ILLUMINATED. THE CONTACT HAD TO RESTART THE VEHICLE TO LOOSEN THE STEERING WHEEL. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS AND TIE ROD NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.

WHEN THE CAR WAS STARTED AND PUT INTO REVERSE, THERE WAS NO POWER STEERING. THE WHEEL WAS VERY HARD TO TURN. THE CAR WAS TURNED OFF AND BACK ON AGAIN AND NO CHANGE, STILL NO POWER STEERING. FORD MOTOR COMPANY HAS A RECALL ON THIS PROBLEM FOR OUR VEHICLES MAKE MODEL AND YEAR, HOWEVER, THEY SAID OUR VEHICLE IS NOT INCLUDED IN THE RECALL EVEN THOUGH THE RECALLED PROBLEM OCCURRED IN OUR VEHICLE. THERE IS OBVIOUSLY AN UNSAFE PROBLEM THAT OCCURRED WITH OUR VEHICLE, AND MOST LIKELY WITH OTHERS TOO, AND SHOULD BE INCLUDED IN FORD'S RECALL. HOW CAN THEY SAY OUR CAR IS NOT INCLUDED IN THE RECALL WHEN THE UNSAFE, RECALLED DEFECT OCCURRED IN OUR VEHICLE?

9/2/2015 OWNER DRIVING A 2012 FORD FUSION SE ON HIGHWAY WHEN AIR BAG FAILED TO DEPLAY IN A SEVERE CRASH. VEHICLE WAS TOTALED. IMPACT WAS INITITATED BY A FLAT BED TOW TRUCK SIDEWIPED ON THE DRIVERS SIDE. THE VEHICLE WAS PROPELLED TWO LANES THE AIR BAG SYSTEM FAILED TO RECOGNIZE THE IMPACT. DRIVER BRACED FOR IMACT WHEN AIR BAG DID NOT ENGAGE. DRIVER ALIVE TODAY BECAUSE OF INSTINCT NOT AIR BAG SAFETY SYSTEM.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE THE VEHICLE WAS IDLING, THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE HOME WITHOUT ANY POWER STEERING ASSIST. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT REACHED OUT TO THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS EQUIPPED WITH THE SAME DEFECTIVE PART, BUT WAS MANUFACTURED IN A DIFFERENT PLANT THAT WAS NOT COVERED BY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE ATTEMPTING TO OPEN THE FRONT DRIVER AND REAR PASSENGER SIDE DOORS, THEY BECAME INOPERABLE. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

2012 FORD FUSION. CONSUMER WRITES IN REGARDS TO BRAKE SYSTEM PROBLEMS. *SMD THE CONSUMER STATED SHE COMPLAINED TO THE DEALER ABOUT A CLICKING SOUND. AFTER SHE STARTED THE VEHICLE, PUT IT IN GEAR, WITH HER FOOT ON THE BRAKE, THE SOUND COULD BE HEARD. AT THAT TIME, IT WAS SPORADIC. EACH TIME SHE VISITED THE DEALER, THEY WERE UNABLE TO FIND ANYTHING WRONG. *JB

TURNING THE STEERING WHEEL MAKES A LOUD GRATING NOISE WHETHER THE CAR IS SITTING STILL OR IN MOTION. WE TOOK THE CAR TO THE DEALER FOR THE PROBLEM. AFTER CHECKING THE CAR, THE MECHANIC SAID THE RACK AND PINION IS DEFECTIVE. WHEN WE CONTACTED THE FORD MOTOR COMPANY IN SEPTEMBER 2015, I EXPLAINED THE PROBLEM AND INQUIRED ABOUT A RECALL. THE MAN SAID SOME 2012 FUSIONS HAD BEEN RECALLED FOR THE STEERING, BUT THIS VIN WAS NOT. THE WARRANTY ENDED IN AUGUST 2015, THE PROBLEM APPEARED THE FIRST WEEK OF SEPTEMBER 2015.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE SHIFTING THE GEAR SHIFTER INTO DRIVE, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL. THE PEDAL FAILED TO DEPRESS AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

JUST GOT MY 2012 FORD FUSION 2 MONTHS AGO FROM THE LOT AND WHILE DRIVING IT NOTICED THAT THERE WAS A CLICKING NOISE COMING FROM THE STEERING WHEEL WHEN I TURNED IN TO A PARKING SPACE.. THOUGHT IT WAS A CV JOINT OR BEARING.. COME TO FIND OUT FROM MECHANIC THAT THE STEERING RACK AND PINION NEED REPLACED AND WOULD BE A 1,700 DOLLAR FIX.. VERY UPSET I TOOK THIS TO FORD WHERE THEY PRETTY MUCH TOLD ME THEY CAN NOT DO ANYTHING FOR ME AS IT IS NOT COVERED UNDER WARRANTY. IT REALLY ANGERS ME SEEING AS HOW THIS IS VERY COMMON IN ALL THE FUSIONS I HAVE READ UP ON, AND THAT THIS IS AN ONGOING PROBLEM THAT FORD HAS NOT MADE RIGHT AT ALL FOR ANY OF THE FUSION OWNERS 10-14.. HORRIBLE. DO NOT FEEL LIKE I SHOULD BE MAKING SUCH A SERIOUS REPAIR LIKE A STEERING RACK FOR A VEHICLE THAT IS JUST 3 YEARS OLD. VERY DISAPPOINTED AND VERY MUCH SO INTERESTED IN INVESTIGATING MORE INTO THE CLASS ACTION LAWSUIT FILED UPON FORD FOR THIS VERY PROBLEM. KNOWING THAT THE STEERING COULD GO OUT AT ANY TIME AND POSSIBLY KILL OR SERIOUSLY INJURE SOMEONE.

VEHICLE HAS ELECTRONIC POWER STEERING AND NOT HYDRAULIC. WE HAVE HAD SEVERAL OCCASIONS WHEN TRAVELING DOWN THE HIGHWAY WHERE THE POWER STEERING CUT OFF AND IT IS VIRTUALLY UN-STEERABLE AT ALL. FORTUNATELY THIS OCCURRED AT LOW SPEED WHEN WE WERE ABLE TO BARELY MUSCLE THE CAR OFF THE SIDE OF THE HIGHWAY. IT SEEMS THAT IT RESPONDS TO HAVING THE ENGINE TURNED OFF AND RESTARTING IT AND RETURNS TO NORMAL. I LIVE IN FEAR THAT WE COULD BE IN THE MIDDLE LANE OF A 3 LANE MAJOR HIGHWAY AND UNABLE TO CONTROL OUR VEHICLE WITH 18 WHEELERS ON ALL SIDES. WE WOULD HAVE TO STOP THE ENGINE AND RESTART TO REGAIN STEERING. WE BROUGHT THIS TO THE ATTENTION OF THE DEALER AND WAS TOLD IT WOULD COST THOUSANDS OF DOLLARS TO REPAIR. WE CHOSE TO RISK OUR LIVES AND NOT FIX IT. FORTUNATELY THIS HAS ONLY HAPPENED A FEW TIMES. I HAVE SEEN INTERNET REPORTS OF THIS BEING A KNOWN PROBLEM. *TR

DRIVING DOWN THE ROAD, GOING AROUND A CURVE, POWER STEERING FAILED. WAS ABLE TO CONTROL CONTROL THE CAR AND DROVE HOME SLOWLY. EXTREMELY DIFFICULT TO MAKE TURNS ONTO SIDE STREETS. THERE WAS NO WARNING PRIOR TO THE INCIDENT AND THOUGH FORD ISSUED A RECALL APPROX 1MONTH PRIOR, I HAD RECEIVED NO NOTICE. THE DEALERSHIP REPLACED THE STEERING RACK AND HAVE BEEN UNABLE TO FIX THE PROBLEM. WILL UPDATE WHEN RECEIVE FURTHER INFORMATION.

ON AUGUST 12TH, 2015, WHILE DRIVING ON THE HIGHWAY AT 65 MPH IN THE CENTER LANE, ALL OF A SUDDEN MY CAR STALLED AND I WAS NOT ABLE ACCELERATE. THE WRENCH LIGHT CAME ON AND I HAD TO QUICKLY COAST OFF OF THE HIGHWAY. ONCE I MADE IT OFF OF THE HIGHWAY I TURNED THE CAR OFF AND WAITED A FEW MINUTES. WHEN I TURNED IT BACK ON, THE WRENCH LIGHT WENT OFF AND I WAS ABLE TO DRIVE OFF. IT HAPPENED AGAIN ON AUG. 14TH AND 15TH, SAME SITUATION...DRIVING ON THE HIGHWAY AT 65 TO 70 MPH. I HAVE NOT TAKEN MY VEHICLE IN TO THE DEALERSHIP YET.

AFTER PARKING VEHICLE AND RE-ENTERING, I DISCOVERED THE DRIVER DOOR HANDLE LOCKING MECHANISM IS BROKEN. I AM UNABLE TO LOCK THE DOOR EITHER MANUALLY OR WITH THE KEY FOB.

I WAS TRAVELING DOWN A SURFACE STREET WHEN THE CAR SUDDENLY LURCHED FORWARD AND THEN LOST ALL ENGINE POWER. I WAS ABLE TO COAST TO A TURN LANE AND SHUT THE CAR OFF SAFELY. THE ENGINE IDLE WAS EXTREMELY ROUGH AND SPUTTERING. AFTER RESTARTING THE CAR IT OPERATED NORMALLY UNTIL I REACHED MY DESTINATION. THIS WAS THE 2ND TIME TODAY THAT THE CAR MALFUNCTIONED IN THE SAME MANNER.

I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH. I HAD BEEN DRIVING FOR ABOUT 30 MINUTES. THE CAR SUDDENLY LURCHED. THE "WRENCH" LIGHT ILLUMINATED AND I HAD NO POWER FROM THE ENGINE. I COASTED TO THE EMERGENCY LANE. THE IDLE WAS VERY ROUGH AND SPUTTERING. I RESTARTED THE CAR AND IT OPERATED NORMALLY FOR THE NEXT 15 MILES WHEN I REACHED MY DESTINATION.

POWER STEERING WENT OUT. CAR IS VERY HARD TO STEER IN MANUAL MODE. FORD WILL NOT PAY TO FIX SINCE THIS VEHICLE WAS BUILT 1 WEEK AFTER RECALL BUILD DATES. IT IS THE SAME PROBLEM THAT VEHICLES IN THE RECALL EXPERIENCE. THE RECALL NEEDS TO BE EXTENDED TO INCLUDE ALL 2012 FUSIONS.

I WAS DRIVING HOME ON SATURDAY EVENING WHEN WITHOUT ANY WARNING THE POWER STEERING WENT OUT AND THE WORDS POWER STEERING ASSIST FAULT CAME UP. I WAS ON A 3 LANE STREET IN THE MIDDLE LANE WITH HEAVY TRAFFIC AND JUST BARELY AVOIDED AN ACCIDENT. I WAS EVENTUALLY ABLE TO PULL OFF TO THE SIDE AND SHUT THE CAR OFF. WHEN I RESTARTED IT, THE POWER STEERING CAME BACK, HOWEVER, IT HAPPENED AGAIN THE NEXT DAY AND AGAIN TONIGHT AND NOW IF I SHUT THE CAR OFF AND RESTART IT THE MESSAGE REMAINS AND THERE IS NO POWER STEERING. I TAKE CARE OF MY 2 YEAR OLD GRANDDAUGHTER AND WILL NOT TAKE THE CHANCE TO PUT HER IN THE CAR. IT IS AN ACCIDENT WAITING TO HAPPEN. UPDATED 9/28/15 *LN *CN

DRIVER'S SIDE FRONT DOOR WOULD NOT OPEN FROM THE INTERIOR. HAD TO ROLL WINDOWS DOWN AND OPEN FROM THE OUTSIDE. UPON FURTHER INSPECTION, THE LEVER, INSIDE THE DOOR WAS BROKEN OFF AND WOULD NOT ENGAGE THE DOOR RELEASE. THE ENTIRE DOOR HANDLE COMPONENT WAS REPLACED. THERE WAS NO ABNORMAL USE OR FORCES APPLIED TO THE HANDLE, AND THE HANDLE ITSELF SEEMS TO BE INTACT AND OPERATIONAL FROM VISUAL INSPECTION.

The contact owns a 2012 Ford Fusion. The contact stated that the vehicle lost power steering assist functionality upon starting the vehicle with the "Power Steering Assist Fault" message displayed. The contact stated that prior to the latest failure, the failure was intermittent; however, the power steering assist would return upon restarting the vehicle. The contact stated that the failure persisted after several attempts to restart the vehicle, and the contact used excessive force to drive the vehicle to the residence while a friend drove closely behind for assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering); which he linked to the failure. The manufacturer was notified of the failure and referred the contact to the dealer after providing an estimate for the repair. The vehicle was not repaired. The failure mileage was approximately 70,000.

WHILE BACKING OUT OF THE DRIVEWAY, THE POWER STEERING ASSIST FAULT ILLUMINATED ON THE DASH AND WE LOST ALL POWER STEERING. STEERING WAS BASICALLY IMPOSSIBLE AT THAT POINT.TRIED SHUTTING IT DOWN AND RESTARTED TO NO AVAIL. ALSO THE FAULT DISPLAYED TOGGLED BETWEEN POWER STEERING ASSIST FAULT AND SERVICE ADVANCETRAC. TOOK IT TO THE DEALER, THEY WANT 1600 BUCKS FOR A NEW STEERING RACK. I TRIED TO EXPLAIN ABOUT THE RECALL BUT THEY " CLAIM " MY VIN IS NOT INCLUDED. RIDICULOUS, COME ON FORD DO PEOPLE HAVE TO DIE FOR YOU TO PAY ATTENTION?

ABOVE CAR SHOWS LIGHT INDICATING THAT PASSENGER SEAT AIRBAG IS TURNED OFF WHEN MY WIFE IS SEATING IN SEAT. THIS OCCURS APPROXIMATELY ONE OUT OF FIVE TIMES. THE LIGHT DOES NOT GO OFF. BEING A HAZARD TO MY WIFE I HAD CRATER LAKE FORD, MEDFORD, OR CHECK IT OUT. THEY DID THE FACTORY TESTS FOR CALIBRATION AND FOUND NO PROBLEMS. THEY SAID MY WIFE DOES NOT WEIGH ENOUGH. HER WEIGHT IS APPROXIMATELY 98 POUNDS. THEY FURTHER SAID IT IS A "SAFETY FACTOR FOR THE AIRBAG NOT TO DEPLOY IN AN ACCIDENT SINCE THERE WOULD BE MORE HARM FROM THE AIRBAG THAN OTHERWISE". A RIDICULOUS STATEMENT SINCE THE AIRBAGS ARE PROTECTION AGAINST HITTING WINDSHIELDS OR OTHER HARD OBJECTS IN THE CAR. WOULD YOU PLEASE HELP ME RESOLVE THIS ISSUE WITH FORD. NOTE- A COMPLAINT WAS FILED WITH FORD FACTORY ON 7/29/15. NO RESOLUTION FROM THAT COMPLAINT.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHEN THE CONTACT TURNED THE IGNITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING. THE FAILURE RECURRED ON ONE OCCASION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

THE DRIVERS SIDE DOOR HANDLE BECAME UNLATCHED AND WAS ABLE TO BE PUSHED OPEN WHILE THE DOOR WAS SHUT. THE DOOR IS ABLE TO BE OPENED FROM THE OUTSIDE WHILE THE VEHICLE IS "LOCKED" BECAUSE THE DOOR HANDLE DOES NOT LATCH CORRECTLY.

LOSS OF POWER STEERING WHILE DRIVING 2 TIMES

POWER STEERING FAILED WHILE DRIVING 2 TIMES

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 25 MPH MAKING A TURN, THE POWER STEERING MALFUNCTIONED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS CONFIRMED THAT THE POWER STEERING MALFUNCTIONED AND THE FRONT END OF THE VEHICLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

STICKY, NOTCHY STEERING ACCOMPANIED WITH LOUD GRINDING SOUNDS. THIS STARTED FOR NO REASON. THE DEALERSHIP TOLD ME THE CAR HAS A BAD STEERING RACK AND IS UNSAFE TO DRIVE. NO ERROR CODE IS SHOWING, SO FORD IS NOT REPLACING THE PART.

THE RIGHT REAR TAIL LIGHT WENT OUT. WHEN I CHANGED IT I NOTICED THE PLASTIC SOCKET WAS A LITTLE BURNT. THE NEXT WEEK THE LEFT TAIL LIGHT WENT OUT. WHEN I WENT TO CHANGE IT I NOTICED IT WAS FAR WORSE. IT TOOK EVERYTHING JUST TO GET THE BULB OUT. IT WAS BURNT. NOW THE NEW BULB WON'T STAY IN THE SOCKET.

POWER STEERING STOPPED WORKING ON HIGHWAY EXIT RAMP. NARROWLY AVOIDED HITTING GUARDRAIL. "POWER STEERING ASSIST FAULT" AND "SERVICE ADVANCETRAC" ERRORS APPEARED. USED MANUAL STEERING TO GET HOME. STARTED CAR THE NEXT DAY, AND THE PS WAS WORKING AND NO ERRORS WERE DISPLAYED. USED CODE READER, BUT NO ERROR CODES FOUND.

I BOUGHT A 2012 FORD FUSION JULY 8, 2015. I NOTICED THE DRIVERS SIDE INSIDE DOOR HANDLE WAS A LITTLE FLOPPY AND NOT FLUSH LIKE THE OTHER HANDLES. THEN, I DISCOVERED WHEN I USE THE LOCK BUTTON ON MY KEY FOB, THE DRIVERS SIDE DOOR DOES NOT LOCK. HAVE TO USE KEY HOLE LOCK. I KNOW THERE IS A RECALL ON THE NEWER MODELS, I THINK THIS MODEL NEEDS A RECALL AS WELL!

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER, PASSENGER, AND REAR PASSENGER INTERIOR DOOR HANDLES WERE LOOSE AND FAILED TO UNLATCH THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A WEAR AND TEAR ITEM AND NOT PART OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 55,000. UPDATED 01/16/17*LJ CONSUMER STATED THAT THE FRONT PASSENGER DOOR ALSO DOES NOT LOCK. UPDATED 9/5/18*JB

AS I WAS MAKING A RIGHT HAND TURN THE STEERING LOCKED. I STOPPED IN THE MIDDLE OF THE ROAD AND COULDN'T STEER THE CAR. CAME VERY CLOSE TO GETTING HIT BY ONCOMING CARS. EVENTUALLY WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. THE ADVANCETRAC WARNING WAS ON AND POWER STEERING. AFTER I TURNED OFF THE ENGINE IT WENT AWAY AND GOT BACK TO NORMAL. THIS IS THE SECOND TIME IT HAPPENED THOUGH. TODAY I STOPPED AT METRO FORD IN RAYNHAM MA AND ASKED IF THEY KNEW ABOUT THIS PROBLEM. THE ONLY ANSWER WAS THAT I SHOULD MAKE AN APPOINTMENT. NOW LOOKING ONLINE I SEE THIS HAS BEEN A PROBLEM FOR SEVERAL MODEL YEARS. IS THERE ANY WORD FROM FORD?

I EXPERIENCED COMPLETE POWER STEERING FAILURE WHILE VEHICLE IN MOTION APPROACHING CURVE IN ROAD. THIS WAS A VERY SCARY INCIDENT ! NEARLY CRASHED HEAD ON WITH A MOTORCYCLE. STILL NEXT DAY, NO POWER STEERING. CAR HAS ONLY A LITTLE OVER 10,000 MILES AND ITS THREE YEARS OLD. I AM AFRAID TO DRIVE THIS CAR FEARING SERIOUS ACCIDENT POTENTIAL. WHEN CONTACTING LOCAL FORD DEALERSHIP TO INQUIRE ABOUT A POSSIBLE RECALL ISSUE, THEY DENY ANY KNOWLEDGE OF STEERING PROBLEMS WITH THE FORD FUSION.

WHILE DRIVING ON THE HIGHWAY AT 70 MPH MY CAR START TO STALL TO WHERE IM NOT ABLE TO GET ANY GAS. THE WRENCH LIGHT COMES ON. WHILE IN THE FAR LEFT LANE I HAD TO MAKE IT TO THE RIGHT SHOULDER BEFORE MY CAR STOPPED IN THE MIDDLE OF THE HIGHWAY. AS I MAKE IT TO THE RIGHT SHOULDER MY CAR STARTS TO JERK IN WHICH THE SERVICE ENGINE LIGHT COMES ON. I PUT THE CAR IN PARK AND TURN THE CAR OFF. I WAIT A COUPLE OF MINUTES AND START THE CAR IN WHICH IT STARTS BACK UP. AS IM DRIVING MY CAR STALLED ON ME AT LEAST FIVE TIMES BEFORE MAKING IT HOME. I TOOK MY CAR TO A MECHANIC TO DO A DIAGNOSTIC TEST WHICH I WAS TOLD THAT THE THROTTLE BOTTLE NEED TO BE REPLACED. THE MECHANIC CLEANED THE THROTTLE BODY TO SEE IF THAT WOULD WORK BUT IT ONLY LASTED A DAY UNTIL MY CAR STARTED TO STALL AGAIN ON ME AS I DROVE.

IN THE MIDDLE OF A LEFT TURN, IN HEAVY TRAFFIC, MY CAR SUDDENLY LOST POWER STEERING. THE POWER STEERING REMAINED INOPERABLE TO MY DESTINATION.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE FAILED TO OPEN THE DOOR PROPERLY. THE CONTACT HAD TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE. THE FAILURE RECURRED MULTIPLE TIMES. THE TECHNICIAN STATED THAT THE DOOR LATCH WAS POTENTIALLY FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V2460009 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE CONTACT HAD NOT RECEIVED A RECALL NOTIFICATION FROM THE MANUFACTURER. THE CONTACT STATED THAT THE POWER STEERING WARNING LAMP ILLUMINATED AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE TECHNICIAN STATED THAT THE POWER STEERING MODULE CODES DID NOT SHOW A FAILURE AND THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

ON 06/25/2015 ,I TOOK MY CAR TO THE FORD DEALER TO HAVE DOOR HANDLE MECHANISM REPAIRED..I WAS TRAPPED IN MY CAR AND I COULD NOT GET OUT.THEY REPAIRED IT AT MY COST,INV254478,$174.14.WHICH IT SHOULD HAVE BEEN REPAIRED UNDER SAFETY DEFECT.THE DOOR COULD NOT BE LOCKED AND IN A ACCIDENT THE DOOR COULD FLY OPEN.ON 08/17/2015 THE OTHER DOOR (PASSENGER SIDE) HAD THE SAME PROBLEM.I TOOK THE CAR INTO THE FORD DEALERSHIP AND I WAS ADVISED BY JOE ALVARADO THAT THE SAFETY DEFECT WAS NOT COVERED PAST 30,000 MILES.I COULD NOT ENTER PART.

THE DRIVERS SIDE INSIDE DOOR HANDLE BROKE.THIS WAS INSIDE THE DOOR.THIS WOULD NOT LET ME LOCK THE DOOR .WHILE TRAVELING THE DOOR WOULD NOT LOCK AND IT CAME OPEN.THIS IS THE SAME PROBLEM THAT OTHER FORD VEHICLES ARE BEING RECALLED NOW.I REPORTED THE PROBLEM TO YOU 06,2015.I RECED. NO REPLY FROM YOU AND FORD MADE ME PAY FOR THE REPAIR.THIS WAS A SAFETY ISSUE FOR ME.IN MAY,2016 THE EXACT SAME PROBLEM HAPPENED AGAIN WITH THE PASSENGER SIDE DOOR.I COMPLAINED TO FORD AND THEY COVERED THE REPAIR FOR THIS DOOR ONLY.I DO NOT UNDERSTAND WHY THE FUSION IS NOT COVERED LIKE THE OTHER FORDS THAT ARE BEING RECALLED FOR THE SAME PROBLEM!

WAS DRIVING HOME AND CAME TO A STOP AND THE PEER STEERING WENT OUT. IT CAME DIFFICULT TO STEER THERE WAS A CHILD IN THE VEHICLE DIDN'T EVEN FEEL SAFE WITH CHILD IN THE CAR HAD SOME PICK THE CHILD UP.

WHILE DRIVING CAR WARNING INDICATOR ON CLUSTER FLASHED "SERVICE ADVANCE TRACK NOW, BUT CAR CONTINUED TO DRIVE FINE. PARKED CAR AT STORE AND UPON RETURN AND STARTING OF CAR PULLED OUT OF PARKING LOT AND HAD NO POWER STEERING ALMOST IMPOSSIBLE TO STEER CAR AT THIS POINT, THEN WARNING ON DASH DISPLAYED "SERVICE POWER STEERING NOW", AND "SERVICE ADVANCED TRAK NOW". WAS ABLE TO GET CAR TO DEALER, BUT AS OF TODAY 7/2/2015 THE DEALER HAS NOT BEEN ABLE TO FIX IT. AND HAS STATED OVER THE LAST WEEK AND A HALF THAT PARTS HAVE BEEN ORDERED AND MAY BE IN ANY DAY, BUT CAN NOT PROVIDE A TIME FRAME FOR THE PARTS OR THE FIX.

WHILE DRIVING THE VEHICLE ON THE EVENING OF 06/20/2015 THE POWER STEERING SLOWLY STARTED TO GO OUT, THEN AFTER TURNING OFF THE CAR AND RESTARTING ALL TOGETHER I RECEIVED THE NOTIFICATIONS "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" AFTER SEARCHING ONLINE TO NO AVAIL, I HAD TO WAIT UNTIL MONDAY MORNING TO TAKE THE CAR TO A LOCAL FORD DEALERSHIP. I WAITED 2 1/2 HOURS FOR A DIAGNOSTIC TO BE RAN ON MY CAR TO BE TOLD THE STEERING GEAR WAS BROKEN AND IT WOULD BE ROUGHLY A $1500.00 FIX ON TOP OF WHAT I PAID FOR THE DIAGNOSTIC ALTHOUGH A RECALL IS CURRENTLY PENDING FOR THIS EXACT ISSUE ALONG WITH THE CARS INTERNAL CPU. WHEN THE CARS INTERNAL CPU WAS RESET THIS WIPED THE ERROR CODES LETTING THE POWER STEERING RESUME, BUT THIS IS ONLY A TEMPORARY FIX AS THE CPU COULD NOTICE AGAIN AT ANY TIME THAT THE STEERING GEAR IS BROKEN. FORD IS CURRENTLY "REVIEWING" TO SEE IF THEY WILL PAY FOR THESE DAMAGES AS THERE CURRENTLY IS A PENDING RECALL FOR THIS ISSUE, BUT I HAVE YET TO HEAR BACK.

WHEN THE CAR WAS TURNED ON IT WAS SHOWING WARNING NOTIFICATIONS STATING "SERVICE ADVANCETRAC" AND "SERVICE POWER STEERING NOW" WE TRIED TURNING THE CAR OFF AND ON AGAIN, DRIVING IT TO SEE IF IT CORRECTED ITSELF, AIRING UP THE TIRES. NOTHING HAS BEEN ABLE TO CLEAR THIS ERROR.