2014 Ford Fusion Complaint Log

ON 7/7/15 WHILE ON THE 99 GRAND-PARKWAY FREEWAY MY FORD FUSION SUDDENLY STARTED DRIFTING AND WASN'T ALLOWING ME TO TURN BACK IN THE LANE CAUSING MY CAR TO SPIN OUT AND LOSE CONTROL AND CRASH INTO A BARRIER. SHORTLY AFTER I FILED A CLAIM WITH MY INSURANCE AND WITH FORD CUSTOMER SERVICE ON 7/11/15 CLAIMING THE POWER STEERING WENT OUT AND A MECHANICAL FAILURE. FORD MOTOR MENTIONED THE GENERAL COUNSEL WOULD REACH OUT IN 15 BUSINESS DAYS AND THERE WERE NO CURRENT RECALLS ON FILE. HOWEVER, SHORTLY AFTER I FILED THAT COMPLAINT FORD SENT A VEHICLE RECALL REGARDING POWER STEERING CORROSION (INTERESTING TIMING). I HAVE ESCALATED MULTIPLE TIMES TO CUSTOMER SERVICE AND CUSTOMER RELATIONS AND STILL NO LUCK OR CLARIFICATION OF WHY I HAVE NOT RECEIVED A LETTER FROM GENERAL COUNSEL.

I BOUGHT MY 2014 FORD FUSION SE IN 2015. IT HAD AROUND 24,000 MILLAGE. AFTER COUPLE DAY I NOTICED THAT TGERE IS COMETHIBG WRONG WITH TRANSMISSION. I BROUGHT THE DEALERSHIP THAT I BOUGHT FROM (BRIGHT BAY LINCOLN, BAY SHAORS, NY) AND THEY SAID THAT THERE IS NOTHING WRONG WITH TRANSMISSION. THAT PEOVLEM NEVER WENT AWAY. PROBLEM IS GETTING WORS. I WENT WELL KNOW TRANMISSION SHOP IN SPRINGFIELD AND THEY SAID THAT CLUTCHES NEEDS TO BE CHANGED BUT THEY DO BOT FIX FORD FUSION TRANSMISSION BECAUSE IT IS VERY HARD TO DO IT. OVER THE TIME I MET COUPLE FUSION OVNER AND ALL OF THEM COMPLAINED ABOUT THEIR TRANSMISSION.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

ON A COOL RAINY EVENING IN OCONOMOWOC, WI, THE INSIDE OF THE WINDSHIELD BECAME COVERED WITH FILM THAT COULD NOT BE WIPED OFF WITH A CLOTH, A SQUEEGEE, OR A BLACKBOARD ERASER. VISIBILITY WAS MARGINAL ON A DARK ROAD, BUT WHEN FACING ONCOMING HEADLIGHTS, THE WINDSHIELD LIT UP AND COMPLETELY LOST ITS TRANSPARENCY. MULTIPLE TIMES, CRASHES WERE BARELY AVOIDED BY DEAD RECKONING OF THE CONTINUATION OF THE LANE LOCUS. SINCE THAT TIME WE HAVE PURCHASED RAINX COMPOUND FOR CLEANING INSIDE OF WINDSHIELD AND USED IT MULTIPLE TIMES, WITH SOME POSITIVE RESULTS, BUT STILL HAVE REMAINING STREAKS. EVENT MAY HAVE BEEN AGGRAVATED BY ENVIRONMENTAL CONDITIONS. DEFROSTER, EVEN WITH HIGH HEAT, COULD NOT ELIMINATE THE WINDSHIELD PROBLEM AT THE TIME...UPDATED 09/08/15 *BF UPDATED 10/14/2015*JS

THE WIPERS DO NOT CLEAR THE WINDSHIELD FAST ENOUGH. YOU CANNOT DRIVE THIS CAR IN A LIGHT/MODERATE RAIN. ONCE IT STARTS RAINING VISIBILITY BECOMES HORRIBLE AND ITS DANGEROUS TO DRIVE ANYWHERE. IF YOU GET CAUGHT IN A STORM ON THE HIGHWAY ALL YOU CAN DO IS PULL OVER. THIS MUST BE A FORD ISSUE BECAUSE MY 2012 MUSTANG WAS THE SAME EXACT WAY, AND OUR 2012 ESCAPE HAS THE SAME PROBLEM.

ON 6/4/2015 AT 7AM I HAD JUST DROPPED MY SON OFF AT HIS DAYCARE FACILITY. WHILE TRYING TO PULL OUT OF FACILITY PARKING LOT AND ONTO THE MAIN ROAD, MY CAR COMPLETELY LOST POWER ALMOST CAUSING A HORRIFIC ACCIDENT WITH ONCOMING TRAFFIC ON A TWO WAY ROAD. AFTER THE HORRIBLE SCARE AND MANY PEOPLE HONKING AND ANGRY AT ME AS IF I HAD DONE IT PURPOSELY, I WAS ABLE TO MOSTLY PULL OVER ON THE SIDE ROAD. I TURNED OFF THE CAR AND THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE THE CAR AGAIN BUT BY PUSHING GAS PEDAL ALL THE WAY DOWN AND GETTING PAST 2000RPM. EVERY TIME I CAME TO A STOP IT WAS THE SAME SCENARIO. SINCE THE DEALERSHIP WAS NOT YET OPEN, I MANAGED TO MAKE IT TO WORK AND CALLED THEM IMMEDIATELY AT 8 AM TO TELL THEM WHAT I HAD EXPERIENCED. INFORMED THEM OF THE POWER TRAIN FAULT MY CAR WAS GIVING ME AND ASKED IF THEY BELIEVED IT WAS SAFE TO DRIVE IT TO THE DEALER WHEN I GOT OFF OF WORK. THE SERVICE ADVISOR TOLD ME THAT I SHOULD BE FINE AND TO DROP OFF THE CAR AS SOON AS I GOT OFF. WHILE GETTING IN MY CAR THAT AFTERNOON, I NOTICED THAT IT GOT CONSIDERABLY WORSE. MY CAR STARTED BUCKING FORCEFULLY WHEN COMING TO A STOP AND AT THIS POINT THE CHECK ENGINE LIGHT ALSO CAME ON. I HAVE ONLY HAD THIS CAR FOR A LITTLE OVER YEAR AND IT HAS 25K MILES ON IT. THERE IS NO REASON TO BE EXPERIENCING SUCH TROUBLE WITH A BRAND NEW CAR. SLOWLY BUT SURELY I MADE IT TO THE DEALER AND ALMOST IMMEDIATELY THE TECHNICIAN KNEW THAT IT WAS THE TRANSMISSION. A FEW DAYS AT THE SHOP TURNED INTO A WEEK, THEN A WEEK TURNED INTO TWO WEEKS, AND NOW TWO WEEKS HAS TURNED INTO THREE WEEKS AND THE CAR IS STILL NOT FIXED. IM TOLD OF THE MANY PARTS ORDERED ONE IS ON NATIONAL BACK ORDER WHICH MAKES ME EXTREMELY CONCERNED AND UNFORTUNATELY EXTREMELY UNSAFE TO EVEN DRIVE THE CAR AGAIN. TERRIFIED SOMETHING MORE SERIOUS CAN HAPPEN NEXT TIME. VERY UNSATISFIED WITH FORD AND THE SAFETY OF THEIR VEHICLES.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE VEHICLE JERKED WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

COMPLETE FAILURE OF THE WIPER SYSTEM, WIPERS DOESN'T OPERATE WHEN ACTIVATED BY THE SWITCH. SEEMS LIKE THE MOTOR THAT TURN THEM DOESN'T HAVE POWER TO TURN, SOMETIMES THE PASSENGER SIDE WIPER MOVES UNTIL THE FINAL UPWARD POSITION AND GET STUCK, NOT RETRACTING FOR ANOTHER MOVEMENT UNTIL IT HAS BEEN MANUALLY RETURNED TO THE INITIAL POSITION. VERY DANGEROUS, HAD TO STOP THE CAR IMMEDIATELY AND COULD NOT EVEN SEE THE ROAD SIDE! JUST DIDN'T CRASHED THE CAR BECAUSE I WAS LUCKY!

I LEASED MY SE FUSION OCT 2014 .. ABOUT 6 MONTHS LATER I NOTICED THAT ALL OF MY INSIDE ELECTRONIS WOULD FAIL. I WOULD LOSE RADIO, AIR, HEAT, SEAT POWER, WINDOWS, DOOR LOCKS, ONLY THINGS THAT WOULD WORK WERE ENGINE, HEADLIGHTS, AND WINDSHEILD WIPERS. THE CAR WAS TAKEN INTO FORD AND THEY SAW THE DIAGNOSTIC CODE AND CALLED MANUFACTURER TO SEE HOW TO FIX. ABOUT 4 MONTHS LATER IT HAPPENED AGAIN. THIS TIME FORD HAD MY CAR FOR A WEEK AND REPLACED WIRES AND FUSES AND WE FELT THIS TIME IS WAS FIXED AND WOULDN'T HAVE ANYMORE ISSUES. WELL TODAY MAY 22ND ON MY 25 MINUTE DRIVE INTO WORK IT HAPPENED AS I GOT ONTO HIGHWAY, ABOUT 10 MINUTES LATER RESET. BEFORE I COULD EVEN GET INTO WORK IT WENT OUT AGAIN THIS TIME TOOK ABOUT 20 MINUTES TO RESET AND IN THAT TIME WAS LATE TO WORK BECAUSE MY WINDOW WAS DOWN AND COULD NOT LEAVE IT THAT WAY. MY CAR WAS NOTHING BUT A HEADACHE FOR FORD THE LAST TIME THEY HAD IT AND AS THEY HAVE TRIED TO FIX IT WE ARE STILL EXPERIENCING ISSUES AS I AM NOW AWAITING TO HEAR WHAT WILL BE DONE WITH IT NOW. MY BIGGEST CONCERN IS IF AND WHEN I LOOSE POWER TO EVEN MY ENGINE AS I AM ON THE HIGHWAY HEADING TO OR HOME FROM WORK.

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V246000(LATCHES/LOCKS/LINKAGES), 16V875000 (SEAT BELTS), AND 18V167000(STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

EXPERIENCED LOSS OF VISIBILITY IN MODERATE TO HEAVY RAIN. WINDSHIELD WIPERS SMEAR WHEN IN USE, CYCLE TOO SLOWLY TO REMOVE WATER. RAIN SEEMS TO SETTLE ON WINDSHIELD AND THE WATER SPREADS AS RAINDROPS MAKE CONTACT WITH THE WINDSHIELD.

TROUBLE WITH TRANSMISSION CLUTCH ASSEMBLY. WAS TOLD FORD PUT IN MANUAL CLUTCH IN AUTOMATIC CARS. HESITATION UPON ACCELERATION, ROLLS BACKWARD WHEN IN DRIVE ON INCLINE, DOES NOT SHIFT RIGHT, "CHUGS". PURCHASED 2014 CAR IN EARLY 2015, USED. FEEL CAR SALES BUSINESS SHOULD HAVE KNOWN AND NOT SOLD CAR IN THIS CONDITION, OR HAVE HAD IT FIXED FIRST. PER FORD SERVICE STATION, PARTS ARE ON BACKLOG FOR 3-4 MONTHS. EVEN THOUGH THEY TELL ME IS IT NOT A DANGEROUS CONDITION, I FEEL IT IS DANGEROUS ON HIGHWAY WHEN TRYING TO PASS AND NOT GETTING ENOUGH ACCELERATION.

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT 15 MPH, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY OPENED. AS A RESULT, THE CONTACT'S DOOR SLAMMED INTO THE DRIVER SIDE DOOR OF ANOTHER VEHICLE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE QUARTER PANEL ON THE OUTER PART OF THE DOOR AND THE FRONT DRIVER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHO CONFIRMED THAT THE QUARTER PANEL AND ALL THE LATCHES ON ALL THE DOORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

WIPERS ON THIS CAR ARE TERRIBLE LIGHT RAIN CAUSES POOR VISIBILITY I HAVE HAD TO PULL OVER IN MODERATE RAIN SOMETHING I HAVE NEVER HAD TO DO IN ANY OTHER CAR THIS IS AN ACCIDENT WAITING TO HAPPEN I HAVE SEEN PLENTY OF COMPLAINTS HERE ON THIS SUBJECT AND STILL NO FIX EVEN DEALER RECOGNIZED THERE IS A PROBLEM AND STILL THEY CAN DO NOTHING SOMEONE PLEASE LOOK INTO THIS PROBLME... MAYBE WE HAVE TO WAIT TILL THERE ARE ACTUAL INJURIES WHEN THEY FINALLY DO SOMETHING ABOUT THIS... *TR

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING THE CAR STARTED BEEPING. TOOK A MINUTE TO FIGURE OUT THE CLIMATE CONTROL WHICH WAS SET AT 72 WAS AUTOMATICALLY GOING DOWN TO 60 (IT BEEPS AS IS CHANGES SETTINGS). TRIED TO TURN IN BACK UP AND IT WENT DOWN, TURNED IT OFF AND IT CAME BACK ON. DID THIS ALL THE WAY HOME. IN MY DRIVEWAY, WITH CAR TURNED OFF, IT CONTINUED BEEPING. THIS HAS HAPPENED 6 TIMES BETWEEN APRIL 27TH AND AUGUST 30TH. SOME TIMES IT GOES UP TO 85 DEGREES AND SOMETIMES DOWN TO 60 AND THERE IS NO STOPPING IT WHILE DRIVING. FORD HAS UPDATED COMPUTER TWICE AND REPLACED IT ONCE. WAITING FOR CALL BACK FROM FORD TO SCHEDULE ANOTHER APPOINTMENT. I FEEL THIS IS A SAFETY ISSUE AS THERE IS NO CONTROLLING IT AND IT'S GOING TO EXTREME LOW AND HIGH TEMPERATURES, AS WELL AS THE CONTINUOUS BEEPING. EXTREMELY DISTRACTING. I HAVE YESTERDAY'S INCIDENT ON VIDEO. NOT TO MENTION, SINCE THEY CAN'T FIGURE OUT WHAT IS CAUSING THIS I DON'T KNOW IF THERE IS A POSSIBILITY OF FIRE; IT MUST BE ELECTRICAL OF SOME SORT?

S10 DIRECT REPLY LETTER FROM CONSTITUENT RE EXPRESSING CONCERNS ABOUT 2 UNADDRESSED SAFETY RECALLS FOR HIS 2014 FORD FUSION. *LD UPDATED 06/29/2017*JS

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE WARNING LAMP FLASHED INDICATING A POWER STEERING FAILURE AND THE WARNING LAMP FLASHED TO SERVICE THE ADVANCE TRACK. UPON RESTARTING THE VEHICLE, THERE WAS A TOTAL LOSS OF POWER STEERING. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE COMPUTER MODULE FOR THE POWER STEERING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,064.

TAKATA RECALL___ SINCE 26K MILES THE FRONT AIRBAG FAULT INDICATOR HAS BEEN LIT AND CANNOT BE CLEARED. I SUSPECT FORD KNOWS THAT MORE THAT THE VINS IDENTIFIED PREVIOUSLY ARE IN FACT FAULTY. I WILL NOT BUY ANOTHER FORD MADE IN MEXICO JUNK. THEY DON'T HONOR THIER CUSTOMERS WELL ENOUGH TO WARRANT ANY FURTHER BUSINESS FROM ME.

DROVE THE CAR DOWN A MOUNTAIN ROAD AND SOMEHOW MANAGED TO REGENERATE 29 MILES ON THE BATTERY. THOUGHT THAT VERY STRANGE AS THE HIGHEST CHARGE OR REGEN ACHIEVED PRIOR TO THIS SHOWED 24 MILES AND DID NOT THINK THE BATTERY COULD HOLD THAT MUCH. RETURNED HOME ABOUT 9:30PM WITH AN EMPTY PLUG-IN CHARGE. AT APPROXIMATELY 9:50PM PLUGGED IN THE CAR FOR CHARGING USING THE 120V FORD PHEV CHARGER SUPPLIED WITH THE VEHICLE. AT APPROXIMATELY 3AM AWOKE SMELLING ELECTRICAL FIRE. FOLLOWED THE SMELL TO THE GARAGE AND DISCOVERED THAT THE PHEV CHARGER PLUG HAD COMPLETELY BURNED UP ALONG WITH THE OUTLET RECEPTACLE, PLASTIC RECEPTACLE BOX AND SOME OF THE STUD THE RECEPTACLE BOX WAS ATTACHED TO. SOMEHOW THE ATTACHED GARAGE STRUCTURE DID NOT BECOME ENGULFED; RATHER, THE FIRE WENT OUT SOMEHOW BY ITSELF. UNPLUGGED THE CHARGER FROM THE CAR AT 3:11AM AND MADE SURE THE PANEL CIRCUIT BREAKER WAS COMPLETELY IN THE OFF POSITION. LOOKED AT THE ANDROID MYFORD APP AND DISCOVERED THAT AT 2:27AM THE CAR SENT A MESSAGE "SCHEDULED CHARGE DID NOT BEGIN - EXTERNAL FAULT." THE APP ALSO REPORTED THE FOLLOWING AT 3:11AM, YOUR VEHICLE HAD AN ACCIDENTAL UNPLUG WHILE CHARGING.' HOWEVER, THE CAR APPEARED TO BE FULLY CHARGED. THROUGH THE PROCESS OF INVESTIGATING THE FIRE WITH THE INSURANCE AND FIRE DEPARTMENT, IT WAS DETERMINED THAT THE CHARGER PLUG IS WHERE THE FIRE STARTED. WE POSSESS A COPY THE FIRE DEPARTMENT REPORT ON THE CAUSE OF THIS INCIDENT. *TR

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER PARKING THE VEHICLE, IT CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT NOTICED FLAMES AND SMOKE AFTER THE DOOR WAS OPENED. THE SEAT WAS BURNED. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FIRE WAS DUE TO AN OUTSIDE SOURCE; HOWEVER, THE POLICE REPORT AND INSURANCE COMPANY DIAGNOSED THAT THE FAILURE WAS CAUSED BY FAULTY WIRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 141,000.

THE HEADLIGHTS DO NOT PROVIDE ADEQUATE LIGHTING AT NIGHT. WHEN DRIVING AT NIGHT THE LIGHTS DIM AS YOU INCREASE SPEED. I HAVE GONE TO TWO DEALERSHIPS BOTH TELLING ME THEY ARE "FINE" "NOTHING WRONG". I HAVE COMPLAINED TO FORD CORP ABOUT THIS ISSUE BUT THEY DO NOTHING TO HELP REMEDY THE SITUATION. DRIVERS SIDE LIGHTING CLUSTER WILL NOT KEEP LIGHTS FOR MORE THAN A YEAR BEFORE I HAVE TO REPLACE THE LIGHT BULBS. I HAVEN'T HAD TO REPLACE THE PASSENGER SIDE LIGHTBULBS MORE THAN ONCE IN COMPARISON. ON TOP OF THAT THE SYNC SYSTEM HAS HAD ISSUES FROM ABOUT MONTH THREE OF OWNERSHIP. THEY HAVE REPLACED PART OF THE COMPUTER BUT NOW HAVE NO IDEA WHAT IS WRONG. IT IS "NORMAL" FOR MY A/C AND HEAT TO TAKE CONTROL OF ITSELF AND CHANGE WITH ME HAVING NO WAY TO CONTROL IT. THE HEATED SEATS WILL TURN ON BY THEMSELVES, THE POWER WINDOWS DO NOT WORK WHEN THIS HAPPENS, AND MY BLUETOOTH WILL NOT STAY CONNECTED TO MY PHONE. I HAVE SPOKEN TO TWO DEALERSHIPS ABOUT THESE ISSUES AND ONCE AGAIN "IT IS FINE" "NOTHING IS WRONG". APPARENTLY THIS ISSUE LEAVES NO PROBLEM CODE TO GIVE A PLACE TO START FOR REPAIR. I HAVE VIDEO TAPED IT AND STILL THEY CAN FIND NOTHING WRONG WITH THE SYSTEM. IT IS BECOMING HOT HERE NOW AND THIS ALL SEAMS TO BE A HEALTH RISK FOR MYSELF AND PASSENGERS. ALL OF THIS TENDS TO HAPPEN WHEN DRIVING AT ANY SPEED AND ANY TIME OF DAY. I HAVE A HARD TIME BELIEVING THAT "EVERYTHING IS FINE/NORMAL" WITH THE CAR.

ON FRIDAY MARCH 27 2015 I WAS DRIVING DOWN THE ROAD AND I LOST ALL CONTROL OVER MY CAR STEERING. I WAS ABLE TO PULL MY CAR TO A SAFE LOCATION AND COME TO A COMPLETE STOP. IT WAS ME AND MY SON IN THE CAR AT THE TIME THIS ALL HAPPEN. IF I WOULD HAVE BEEN GOING FASTER THAN WHAT I WAS IT COULD HAVE CAUSED ME TO WRECK. I CALLED THE DEALER SHIP WHEN I GOT THE CAR STOPPED. THEY INSTRUCTED ME TO CALL THE WRECKER SERVICE THAT THEY HANDLE SO I DID. ONCE THEY GOT THE CAR THERE THEY LOOKED AT IT THE NEXT BUSINESS DAY WITCH WAS MONDAY THE 30TH THEY CAME TO A CONCLUSION THAT THE CARS NETWORK HAD SHUT COMPLETELY DOWN ON ME WHILE I WAS DRIVING . THEY ARE STILL NOT SURE WHY IT DID THAT. MY CAR IS STILL IN THE SHOP HOWEVER FORD MOTOR COMPANY GAVE ME A RENTAL CAR UNTIL NEXT TUESDAY APRIL 7TH 2015 AT THERE EXPENSE. THIS IS NOT THE FIRST TIME I HAVE A PROBLEM WITH THE CAR HAVING A COMPUTER PROBLEM . I HAVE ASKED FORD MOTOR COMPANY TO BUY THE CAR BACK AND THEY WILL NOT BC ITS NOT A TRANSMISSION ISSUE. AND I CAN NOT TRADE IT IN DUE TO THE AMT OWED ON IT. SO THEY HAVE INSTRUCTED ME TO CONTACT MY BBB OF MY STATE TO FILE THE LEMON LAW SO I HAVE DONE THAT AND THE BBB HAS GIVEN ME A NUMBER TO REACH YALL BUT IM DOING IT ON UR WEBSITE INSTEAD. I FEEL THE FORD MOTOR COMPANY SHOULD TAKE ALL INTO CONSIDERATION AS WELL AS ME AND MY FAMILY SAFETY INTO CONSIDERATION AND BUY BACK THE CAR . *TR

DRIVING DOWN RURAL RESIDENTIAL AREA ROAD AT NIGHT. CAR ILLUMINATED "STOP SAFELY NOW" WARNING AND LOST POWER. CAR STALLED AND WOULD NOT RE-START LEAVING ME STRANDED. TOW TRUCK WAS CALLED AND PICKED UP CAR. DEALER REPORTED THAT CAR BLEW 125 AMP FUSE AND SEVERAL ELECTRICAL COMPONENTS DAMAGED. THIS OCCURRED APPROXIMATELY TWO WEEKS AFTER CAR'S LEAKY TRANSMISSION WAS REPAIRED. CAR STILL IN SERVICE DEPARTMENT. *TR

PULLING INTO PARKING SPACE, ALMOST STOPPED, AND CAR LUNGED FORWARD. JUMPING CURB. LUCKILY, NO ONE WAS INJURED BUT DID DAMAGE CAR. TWO DAYS LATER, THE SAME THING HAPPENED. FORD HAD THE CAR FOR A WHOLE WEEK AND SAID THEY COULDN'T FIND A THING WRONG WITH IT. THE BODY IS NOW REPAIRED BUT I AM LEERY OF DRIVING IT. THE CONSUMER STATED ON JUNE 22, 2015, THE VEHICLE STALLED. THE CONSUMER RETURNED TO THE VEHICLE. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 08/10/15*JB

I HAVE A 2014 FORD FUSION THAT COMES WITH CONTINENTAL TIRES. IN THE 14 MONTHS I HAVE OWNED THE CAR , I HAVE HAD 2 TIRES BLOW OUT. PRIOR TO THIS CAR I NEVER HAD A FLAT TIRE, NOW I'VE HAD 2 . THE FIRST BLOWOUT WAS AT 1000 MILES AND THE SECOND TIRE BLEW OUT AT 8000 MILES. BOTH HAPPENED ON ROADS WHERE ALL THE OTHER CARS DROVE BY WITHOUT ISSUE. THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT HOW EASILY CONTINENTAL TIRES BLOW OUT. THIS IS A SERIOUS SAFETY RISK AND ALSO THE TIRES WERE ALMOST $300 EACH TO REPLACE. BOTH FORD AND CONTINENTAL SHOULD TAKE RESPONSIBILITY FOR THIS FAULTY PRODUCT AND ADDRESS THE SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. ALSO THE TIRE WRENCH THAT COMES WITH THE CAR BENT WHILE TAKING THE LUGS OFF, FORD REPLACED IT ONCE, THE REPLACEMENT ONE ALSO BENT WHILE CHANGING THE SECOND BLOWN TIRE. *TR

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

WHILE TRAVELING SLIGHTLY DOWNHILL ON A FREEWAY, IN 10-15MPH STOP AND GO TRAFFIC......THE BRAKES FAILED ON MY ENERGI. I WAS APPLYING THE BRAKES A LITTLE, GETTING BACK SOME EV CHARGE; WHEN THE CAR IN FRONT STOPPED AND WHEN I PUSHED HARDER ON THE PEDAL IT WENT TO THE FLOOR AND THE BRAKES FAILED......CAUSING AN ACCIDENT. *JS

DRIVING DOWN THE ROAD AROUND 35-40 MPH COMING UP TO A LIGHT, THE VEHICLE STARTED TO ACCELERATE BY ITSELF, HAD TO HIT THE BRAKES, THANKFULLY IT STOPPED. MY WIFE WAS DRIVING AND WAS NOT USING CRUISE CONTROL. THE WEATHER OUTSIDE WAS COLD. THIS IS THE FIRST TIME THIS HAS HAPPENED. I HOPE IT IS THE LAST. THIS IS A FORD FUSION HYBRID WITH THE 2.0 L ENGINE. BEING A HYBRID THERE IS NO SPARE TIRE. THEY HAVE RUN FLAT TIRES. IF YOU GET A FLAT TIRE LATE AT NIGHT AND CELL PHONE SERVICE IS BAD YOU ARE IN TROUBLE. I HOPE THIS NEVER HAPPENS TO SOMEONE. *TR

TAKATA RECALL THE 2014 FORD FUSION SE RENTAL CAR I WAS DRIVING ON 1/14/2015 WHILE DRIVING SOUTHBOUND ON HALL STREET WITH CROSS STREET OF GRIMBLIN ROAD IN ST. LOUIS MO. I WAS STRUCK BY ANOTHER DRIVER TRAVELING NORTHBOUND WHO MADE A U-TURN AND WHEN THE AIR BAG DEPLOYED AND EXPLODED CAUSING SHARDS OF GLASS AND OTHER FOREIGN MATTER TO BE EMBEDDED IN MULTIPLE LOCATIONS ON THE LEFT SIDE OF MY FACE, FOREHEAD, EYE. ALONG WITH EYELID LACERATION THAT REQUIRED STITCHES WITH GLASS STILL IN MY EYE. ALONG WITH DISFIGUREMENT WHERE MY EYE WAS STITCHED. DARK MARKS AND SCARS ON MY FACE AND EYE.

"TAKATA RECALL" CONTROL MODULE DID NOT DETECT CAR THAT RAN INTO ME,WHEN THE AIRBAGS DEPLOYED IT SMASHING GLASS DEEP INTO MY EYELID AND FOREHEAD THAT SURGEONS DID NOT GET ALL OF THE GLASS OUT OF MY FACE DUE TO THE AIRBAG SMASHING IT SO DEEP INTO MY FACE.IN MOTION ON THE CITY STREETS

TL* THE CONTACT RENTED A 2014 FORD FUSION. WHILE THE CONTACT WAS DRIVING SOUTHBOUND AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE TRAVELING NORTHBOUND MADE A U-TURN AND CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT DRIVER AND PASSENGER AIR BAGS, AND SIDE PASSENGER AIR BAGS DEPLOYED AND EMITTED A SUBSTANCE AND DEBRIS. THE CONTACT'S VEHICLE WAS SPUN AROUND. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL INJURIES, BRUISES TO THE BODY, AND A CONCUSSION, WHICH REQUIRED MEDICAL TREATMENT. THE LEFT SIDE OF THE CONTACT'S FACE WAS BRUISED WHEN THE AIR BAG DEPLOYED WITH FORCE FROM THE STEERING WHEEL. THE FRONT PASSENGER SIDE AIR BAG AND FRONT PASSENGER SIDE DOOR AIR BAGS DEPLOYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS LATER NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT

MY WIFE WAS TRAVELING DOWN A LOCAL ROAD (5 LANES) AND SPEED LIMIT 40 MPH GETTING INTO THE CENTER LEFT TURN LANE, THERE WERE THREE ADDITIONAL CARS IN FRONT OF HER. SHE WAS PROBABLY DOING ABOUT 15 MPH AT MOST AND BEGAN TO DEPRESS THE BRAKE PEDAL WHEN SHE EXPERIENCED WHAT WE SUBSEQUENTLY LEARNED IS CALLED A "HARD STOP/HARD BRAKE" - THIS IS WHEN THE ELECTRONIC BRAKES FAIL AND THE MANUAL BRAKES TAKE OVER. LUCKILY, SHE IS A VERY CAUTIOUS DRIVER AND NOT PRONE TO QUICK STOPS. THE CAR SLOWED AND FINALLY CAME TO A HALT WITHOUT HITTING THE CAR IN FRONT OF HER AFTER SHE DEPRESSED THE BRAKE TWICE. IT IS VERY PROBABLE THAT SHE DID NOT DEPRESS REALLY FAR DOWN NOT BEING AWARE OF HOW THE MANUAL BRAKES ARE SUPPOSED TO TAKE OVER IF THE ELECTRONIC BRAKES FAIL. SHE SUBSEQUENTLY BEGAN TO EXPERIENCE A LOW-GRADE CLICKING/GRINDING NOISE WHEN SHE WOULD HAVE THE BRAKE PEDAL DEPRESSED AFTER BEING AT A COMPLETE STOP. SHE TOOK THE CAR INTO THE FORD DEALERSHIP FOR IMMEDIATE EXAMINATION. SHE HAS BEEN TOLD THAT THE DEALERSHIP HAD TO ORDER A NEW ABS MODULE. THE FEAR FOR HER IS WHAT WOULD CAUSE SUCH A FAILURE SO EARLY IN THE LIFE CYCLE OF THE CAR (12,000 MILES) PLUS IF IT IS A PROBLEM WITH THE ABS MODULE IS IT A DESIGN FLAW IN MODULE AND WILL IT CONTINUE TO HAPPY OF THE LIFESPAN OF THE CAR. *TR

I AVOIDED ANOTHER VEHICLE THAT CUT ME OFF ON THE EXPRESSWAY BY HONKING THE HORN, SLAMMING ON THE BRAKES AND QUICKLY CHANGING LANES. AS SOON AS I MANEUVERED INTO AN EMPTY LANE, MY VEHICLES INSTRUMENT PANEL WENT DARK, THE HORN STOPPED SOUNDING, ALL GAUGES WENT TO ZERO AND THE CAR LOST ALL ELECTRIC POWER (INCLUDING STEERING ASSIST) AND THE ENGINE STUMBLED. AFTER A SECOND OR TWO EVERYTHING ON THE INSTRUMENT PANEL RESET. ONCE EVERYTHING CAME BACK ON, THE ENGINE WAS ON A REDUCED POWER MODE AND PUSHING THE ACCELERATOR TO THE FLOOR DID NOT MAKE THE CAR ACCELERATE. WITH THE VEHICLE RAPIDLY LOOSING SPEED, I WAS ABLE TO STEER THE VEHICLE INTO THE SHOULDER OF THE EXPRESSWAY. I SHIFTED THE VEHICLE INTO NEUTRAL AND TURNED THE CAR OFF BY MOVING THE KEY TO "ACCESSORY" AND THEN RESTARTED THE VEHICLE. ONCE RESTARTED, I SHIFTED BACK INTO DRIVE AND DEPRESSED THE ACCELERATOR. THE CAR ACCELERATED NORMALLY AND ALL ELECTRONIC FUNCTIONS WERE WORKING. THE INSTRUMENT PANEL DISPLAYED EVERYTHING NORMALLY. THERE WAS NO "CHECK ENGINE" OR OTHER WARNING LIGHTS ILLUMINATED AND NO WARNING MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL SCREEN. I DROVE MY CAR ANOTHER 6 MILES TO THE DEALERSHIP WITH NO FURTHER ISSUES. *TR

MY DAUGHTERS CAR WAS PARKED APPROX. 12-14 HOURS BEFORE SHE WENT TO USE IT AGAIN. SHE TRIED TO REMOTE START IT BUT THE ENGINE SHOOK VIOLENTLY AND SHUT OFF SAYING IT WASN'T IN PARK. SHE TURNED REMOTE OFF & TRIED TO START IT BY KEY. SAME THING HAPPENED. TOOK EMERGENCY BREAK OFF & TRIED AGAIN, IT IMMEDIATELY WENT BACKWARDS ABOUT 2 FT., DID THE SAME THING & SHUT OFF, SAYING NOT IN PARK. I CHECKED ONLINE FOR HELP & SAW THAT A RECALL IS IN PROGRESS STARTING 1-5-15 FOR THIS. CALLED ROADSIDE ASSISTANCE & HAD IT TOWED TO A DEALER. SHE IS 700 MILES FROM HOME, SUPPOSED TO START A NEW JOB, HAD THE CAR FOR 4 MONTHS AND IT ONLY HAS 2300 MILES ON IT. I AM VERY DISAPPOINTED WITH THE LACK OF SAFETY IN THIS BRAND NEW CAR AND MUCH MORE UNCOMFORTABLE THAT IT HAPPENED SO FAR FROM HOME. OF COURSE IT HAPPENED ON SATURDAY, AFTER HOURS. THIS IS A BRAND NEW CAR. WHO'D THINK IT WOULDN'T BE DEPENDABLE?. ALWAYS BEEN A FORD FAN, BUT I HAD A HUGE ISSUE NOT TO LONG AGO AS WELL!!! DON'T KNOW WHAT'S GOING ON . *TR

DIFFICULT TO CONTROL AT HIGHWAY SPEEDS; THE CAR SEEMS TO WOBBLE/OVER CORRECT FREQUENTLY. THE CAR IS DIFFICULT TO KEEP BETWEEN THE LINES WHEN IT ENCOUNTERS EVEN MINOR BUMPS IN THE ROAD. I'VE BROUGHT THESE CONCERNS TO FORD AND HAVE BEEN MET WITH HIGHLY ANTAGONISTIC RESPONSES. FORD NEGLECTS TO ACKNOWLEDGE THE ISSUE AND TOLD ME THEY TEST DROVE THE CAR AND WERE UNABLE TO REPLICATE THE ISSUE. I DON'T FEEL SAFE DRIVING MY NEW CAR ON THE HIGHWAY. PLEASE HELP!

WAS DRIVING CAR IN THE PARKING LOT LEAVING WORK AND WAS UNABLE TO TURN THE STEERING WHEEL. STEERING WHEEL HAD LOCKED UP ON IT, I STRUGGLED TO TURN THE WHEEL AND IT WOULDN'T TURN. ENDED UP CRASHING INTO A CONCRETE LIGHT POLE. WAS ONLY GOING ABOUT 15 MPH AND NO AIRBAGS DEPLOYED. HIT MY HEAD ON THE STEERING WHEEL AND KNEE INTO THE DASH. HAD TO GO TO THE HOSPITAL BY AMBULANCE. ALSO, THE WEEK PRIOR, MY LOW TIRE INDICATOR LIGHT KEPT COMING ON AND EVERY TIME I WOULD CHECK THE TIRE PRESSURE IT WAS FINE. *TR

THE FIRST TIME I DROVE THIS CAR ON LESS THAN ONE INCH OF SNOW, IT SLID THROUGH TURN. I WAS DRIVING WEST ON HWY 30 AT AROUND 40 M.P.H., SLOWED AND ENTERED TURNING LANE TO TURN NORTH ONTO HWY 21. WHEN I BRAKE, CAR SLID SO I APPLIED BRAKES A LITTLE FIRMER. THE ABS WERE ACTIVE AND MAKING THE BING-BING-BING NOISE THEY MAKE, BUT CAR SLID THROUGH NORTHBOUND LANE, STOPPING FINALLY WITH CAR OVER YELLOW CENTER LINE OF SOUTHBOUND HWY 21 TRAFFIC. THANK GOD THERE WAS NO CAR SITTING AT THE INTERSECTION, BECAUSE I WOULD HAVE HIT THEIR DRIVER'S SIDE. I HAVE HAD ZIMMERMAN FORD IN CEDAR RAPIDS, IA LOOK AT MY BRAKES TWICE NOW, WITH NO RESOLUTION. I EVEN REPLACED TIRES AFTER THIS EVENT AND HAD ONE OF THEIR SERVICEMEN TELL ME THEY HAD THE SAME ISSUE WITH HIS FUSION. HE TOO, REPLACED THE TIRES, WHICH HAD NO EFFECT. THE BRAKES GRAB WITH FORCE WHENEVER THEY GET MOISTURE ON THEM, FROM RAIN, DEW, OR SNOW. THE DEALER HAS BEEN MADE AWARE OF THIS ISSUE, BUT DON'T CARE. I FEEL I AM GOING TO DIE IN THIS CAR AND AM SCARED TO DEATH TO DRIVE IT IN ANOTHER IOWA WINTER, BUT HAVE NO CHOICE. THE TRACTION CONTROL SUCKS ALSO, THE CAR SPINS ON WET GRASS OR RAINY INTERSECTIONS, AND EVEN SHALLOW MUD PUDDLES. I FEEL THE BRAKES AND TRACTION CONTROL ON THESE FUSIONS REQUIRE INVESTIGATION BEFORE SOMEONE LOSES THEIR LIFE FROM THESE ISSUES. THANK YOU *TR

REAR WINDSHIELD SHATTERED FOR NO REASON. I OPENED MY DRIVER DOOR TO START THE VEHICLE AND THEN CLOSED THE DOOR AND MY BACK WINDOW SHATTERED. *TR

FRIDAY, NOVEMBER 14, 2014, I WAS GOING BETWEEN 25 AND 35 MILES PER HOUR WHEN I SIDE SWIPED A CURB ON THE DRIVER'S SIDE. THE CONTROL ARM ON THE FRONT DRIVERS? SIDE BROKE INTO. THERE WAS A ABOUT A SIX (6) INCH ABRASION ON THE FRONT LEFT WHEEL EDGE AND THE TIRE AT FIRST GLANCE APPEARED UNDAMAGED. MY THOUGHT IS THAT THERE WAS A FLAW IN THE MANUFACTURE OF THE CONTROL ARM. THE CAR IS CURRENTLY AT FORD OF VENTURA, 3440 EAST MAIN STREET, VENTURA, CA. *TR

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS) AND 15V250000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE BRAKE SENSOR LIGHT WOULD SUDDENLY ILLUMINATE AND THE ABS WAS ERRONEOUSLY ACTIVATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ABS COULD BE HEARD OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS DUE TO THE FAILURE. THE DEALER REPROGRAMMED THE BRAKE COMPUTER, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE BRAKE BOOSTER WAS REPLACED. THE CONTACT THEN EXPERIENCED A CONDITION IN WHICH THE BRAKE PEDAL WAS TOO SENSITIVE. WHEN SLIGHTLY PRESSING THE PEDAL, THE BRAKES WOULD ABRUPTLY STOP THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 1,000.

WIPERS ON THIS CAR DON'T WORK WELL! THE WIPERS JUST BLUR THE WINDSHIELD AND POORLY REMOVE THE WATER FROM THE FRONT WINDSHIELD DURING LIGHT RAIN. PROBLEM IS WORST FOR NIGHTTIME DRIVING AND HEAVY RAINS. I'VE REPLACED MY OWN WIPERS ONLY AFTER 2 MONTHS OF OWNERSHIP AND HAVE FOUND THE SAME ISSUE. I ALSO FOUND THE WINDSHIELD AND REAR WINDOW FOG UP VERY QUICKLY AND THE REAR DEFOGGER DOES NOT STAY ON FOR VERY LONG TO REMOVE THE FOG FROM THE REAR WINDOW. YOU MUST ENGAGE THE REAR DEFOGGER SYSTEM SEVERAL TIME TO GET COMPLETE FOG REMOVAL. *TR

I GOT THE INFORMATION STATING I HAD RECALL FOR RESTRAINTS CONTROL MODULE. I CALLED FORD TO HAVE IT REPLACED AND THEY SAID THAT SINCE MY LIGHT IS NOT CURRENTLY ON THEY WONT REPLACE IT UNTIL 3Q 2015. COMPLETELY UNACCEPTABLE AND A HUGE SAFETY CONCERN. I WONT DRIVE IT IN FEAR THAT IT WILL FAIL RIGHT BEFORE A WRECK. I DRIVE 35,000+ A YEAR. *TR

MY 2014 FORD FUSION HAS ELECTRICAL PROBLEMS. THE AC/HEATER JUST COME ON FULL BLAST SOMETIMES AND SOMETIMES NOT AT ALL.. IT IS VERY DANGEROUS WHEN I'M TRYING TO DRIVE IN BAD WEATHER. IT WONT EVEN DEFROST MY WINDOWS CORRECTLY.. MY TRANSMISSION IS SLIPPING AND HAS DONE SO FOR 5 YEARS. FORD DEALERS HAVE NOT HELPED IN ANYWAY EVEN THOUGHT I HAVE A RECALL LETTER STATING THE THERE WAS A RECALL ON THE SHIFTER CABLE. IT SAID THAT MY CAR ISN'T GOING ALL THE WAY INTO GEAR/PARK AND IT COULD CAUSE PROBLEMS FOR TRANSMISSION IN THE FUTURE AND IT HAS. I NEED HELP, PLEASE! THE SHIFTER CABLE BROKE COMPLETELY OFF AND FIDD HAD IT TOWED TO FIX IT. THEY FIXED IT IN LESS THEN 30MINS BUT DID NOT EVEN LOOK AT MY TRANSMISSION AFTER I TOLD THEM THAT MY CAR IS DRIVING HORRIBLE. IT HAS NO POWER HARDLY WHEN I PRESS THE GAS. I HAVE ALMOST BEEN IN SEVERAL BAD WRECKS BECAUSE OF IT. I CAN'T DRIVE OVER 70 MILES AN HOUR SO MY CAR KNOCKING REALLY HARD. ALSO MY HEADLINER ON THE INSIDE OF MY CAR IS FALLING DOWN. FORD SAID THEY WERE MEASURED WRONG WHEN THEY BUILT THESE FORD FUSIONS BUT HAVE YET TO DO A RECALL ON THEM. IT HAS FALLEN DOWN ON MY LITTLE GIRLS HEAD AND MY OWN HEAD WHILE DRIVING AT A DANGEROUS SPEED. *TR

THE DRIVER SIDE WIPER BLADE IN CONTINUOUS MODE TRAVELS FROM THE 0 DEGREE POSITION TO 90 DEGREES (VERTICAL) BUT ONLY BACK TO 20-30 DEGREES BEFORE RETURNING TO THE 90 DEGREE POSITION. NOT ONLY DOE THE BLADE NOT CLEAR THE ENTIRE WINDSHIELD IN FRONT OF THE DRIVER, BUT REMAINS IN THE FIELD OF VISION BLOCKING THE VIEW OF ONCOMING TRAFFIC. I TOOK THE CAR BACK TO THE DEALER WHO INFORMED ME THAT ALL FUSIONS HAVE THE SAME WIPER DEFECT. I FILED A COMPLAINT WITH FORD CUSTOMER CARE (SEE BELOW). THEIR RESPONSE WAS NEGATIVE. SUBJECT: RE: FORD MOTOR COMPANY [XXX] WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:MY NEW 2014 FUSION DRIVER SIDE WIPER DOES NOT CLEAR THE ENTIRE WINDSHIELD ON CONTINUOUS MODE. I WENT TO THE DEALER FOR WARRANTY REPAIR BUT THEY STATED THAT ALL FUSION WIPERS HAVE THE SAME DEFECT. WE CHECKED SEVERAL FUSIONS ON THEIR LOT AND ALL WIPERS TRAVEL FROM 90 DEGREES TO BETWEEN 20-30 DEGREES, NOT 0-5 DEGREES AS IN THE INTERMITTENT MODE, AND AT THE LOWER END, THE WIPER BLADE REMAINS IN THE FIELD OF VISION OBSTRUCTING THE VIEW OF ONCOMING TRAFFIC. I HAVE NEVER HAD A CAR OR EVEN HEARD ABOUT ANY VEHICLE THAT DOES NOT CLEAR THE ENTIRE DRIVER'S WINDSHIELD VIEWING AREA. THIS IS A VERY SERIOUS SAFETY DEFECT THAT NEEDS TO BE ADDRESSED BY FORD'S ENGINEERS. I HOPE TO HEAR FROM THEM SOON CONCERNING A FIX BEFORE ANYONE HAS AN ACCIDENT DUE TO LIMITED VISIBILITY DURING RAIN STORMS. WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:CASE #[XXX] DEALER CLAIMS THIS IS A DESIGN FLAW. [XXX] THE DISTRICT CUSTOMER SERVICE MANAGER STATED THAT THIS NEEDS TO BE ADDRESSED BY FORD ENGINEERS BEFORE ACCIDENTS BEGIN TO HAPPEN IN THE RAIN. WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:CORRECT THE MALFUNCTION WINDSHIELD WIPER PROBLEM WITH AN UPDATE TO SOFTWARE / HARDWARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TURNED ON THE IGNITION AND PUT THE CAR IN REVERSE, REALIZED THE CAR WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. WARNING LIGHT CAME ON SAYING "SERVICE ADVANCE TRAC", AND "STEERING ASSIST FAULT SERVICE REQ'D." THE CAR WAS SO DIFFICULT TO TURN THAT IT IS COMPARABLE TO TURNING THE WHEEL OF A CAR WHEN IT IS NOT RUNNING. A TOW TRUCK HAD TO BE CALLED TO TAKE IT TO THE FOR GARAGE. THE FORD GARAGE KEPT IT OVER NIGHT IN ORDER TO GET A PART FOR IT, THE PART WAS REPLACED AND THE CAR WORKED FOR APPROXIMATELY TWO WEEKS AND THE SAME EVEN OCCURRED. *TR

THIS VEHICLE HAS A PROXIMITY STARTING SYSTEM. NO INSERTION OF A KEY IS NEEDED TO START THE CAR. THE CAR IS SUPPOSED TO RECOGNIZE THE ELECTRONIC KEY TO YOUR VEHICLE. AFTER SHOPPING I CAME OUT GOT INTO MY CAR AND PUSHED THE START BUTTON WITH MY KEY FOB IN MY POCKET. MY WIFE HAPPENED TO BE SITTING BESIDE ME IN THE CAR WITH A KEY FOB IN HER PURSE. THE CAR WOULD NOT START AND A MESSAGE SAYING "KEY NOT RECOGNIZED". I TRIED MULTIPLE TIMES TO PUSH THE START BUTTON TO TRY TO START THE CAR. IT WOULD NOT START. THE KEY FOBS WOULD HOWEVER LOCK AND UNLOCK THE CAR WHICH MEANT THE CAR WAS IN FACT RECOGNIZING THEM BUT THE CAR WOULD NOT START. I CALLED MY SELLING DEALERSHIP FOR ADVICE ON HOW TO START THE CAR. THEY COULD OFFER NONE. THEY SAID ALL I COULD DO WOULD BE TO HAVE THE VEHICLE TOWED TO THEM FOR INSPECTION. L CALLED TO ARRANGE FOR THE TOW. BUT THEN WAITING FOR THE TOW TRUCK I TRIED ONE LAST TIME TO START THE CAR BY PUSHING THE START BUTTON. AMAZINGLY AND FOR NO REASON I COULD FIGURE OUT AS I HAD DONE NOTHING DIFFERENT THE CAR DID FINALLY START THAT TIME. I DOVE OVER TO THE DEALERSHIP. AFTER OVER TWO HOURS THEY COULD NOT FIND ANY PROBLEM WITH THE CAR THAT MIGHT HAVE CAUSED IT TO NOT RECOGNIZE MY KEY FOBS AND NOT START. THEY KEPT MY CAR OVERNIGHT BUT BY NOON STILL FINDING NO PROBLEM OR CURE TO IT THEY SAID I COULD COME AND PICK UP THE CAR. WHEN I GOT THERE THEY SAID THEY HAD CONTACTED FORD AND FORD HAD NO INFORMATION TO GIVE THEM ABOUT THE PROBLEM. I DID SOME RESEARCH MYSELF HOWEVER ON THE INTERNET AND FOUND A NUMBER OF COMPLAINTS ON FORD'S OWN WEBSITE IN THE "FORUM" SECTION SAYING OTHER CUSTOMERS HAD REPORTED THE VERY SAME "KEY NOT RECOGNIZED" AND NONE STARTING PROBLEMS WITH THEIR VEHICLES. FORD SEEMS TO BE STONEWALLING ON THIS ISSUE. AND WHILE A CAR NOT STARTING WHEN YOU NEED IT TO CAN BE A REAL INCONVENIENCE IT COULD ALSO BE A REAL SAFETY CONCERN UNDER THE RIGHT CIRCUMSTANCE. *TR

I BOUGHT THIS CAR BRAND NEW.. IT'S BEEN A NIGHTMARE FROM THE FIRST WEEK... IT HAS A OIL LEAK.. THE CAR JERKS WHEN YOUR DRIVING BUT YET THEY SAY IT HAS TO GET USE TO MY DRIVING WELL SEPTEMBER WILL BE 5 YEARS IT SHOULD BE USE TO MY DRIVING.. YOU CAN FEEL THE CAR UP AND IT SAY YOU HAVE 300 MILES TO EMPTY DRIVE 2 MILES AND THEN IT SAYS 0 MILES TILL EMPTY.. THE RADIO AND THE AC COME ON BY THEIR SELF..THE CAR ACTED LIKE IT DIDN'T WANT TO CRANK, WENT AND GOT IT CHECKED, SAID THERE IS NOTHING WRONG WITH STARTER OR ALTERNATOR NEEDS TO BATTERY, OK GOT NEW BATTERY AND IT STILL DRAGS TO START... THIS IS THE WORSE CAR I HAVE EVER OWNED .. NOW YOU CAN BE DRIVING AND SOME MESSAGE COMES UP TRANSMISSION NOT IN PARK, I DON'T UNDERSTAND I THINK THIS CAR WAS A LEMON RIGHT OFF THE CAR LOT