2016 Ford Fusion Complaint Log

The contact's mother owns a 2016 Ford Fusion. The contact stated while her mother was driving at an undisclosed speed, the check engine warning light was illuminated. Additionally, the driver noticed a strong coolant odor. The vehicle was taken to an independent mechanic, where the contact was informed that there was a coolant intrusion into the oil reservoir. The contact was referred to the dealer for assistance. The vehicle was then taken to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,646.

The trunk pops open randomly. Noticed that the actuator clicks continuously until I press the door lock button on the fob.

The contact's daughter owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, while the transmission was shifting from second to third gear, the transmission shifted extremely hard. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who determined that the clutch had shattered into pieces and the transmission fluid was burned. There were metal fragments in the engine. The transmission was rebuilt. The contact called the local dealer who suggested a diagnostic test and transmission flush. The vehicle was not repaired. The contact called another local dealer, Stivers Ford Lincoln (1450 E Hickman Rd., Waukee, IA 50263); but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact there was no recall coverage on the VIN. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 100,000.

Without warning, my car got stuck in reverse while backing out of a parking spot. I could not shift the vehicle into any gear. I was stuck in the middle of a parking lot blocking traffic. Upon inspection, the Transmission shifter cable bushing was broken off causing the shifter cable to be dislodged from the actual transmission shifter. Same year, make and model have been recalled but not my VIN.

I have a 2016 Fusion SE w/ 1.5 ecoboost. I have to check and add coolant every time it's driven. It shows cylinder 2 misfire. It loses power and runs very rough. The check engine light turns on and will turn off without being reset. It might stay off a day or two but then turns back on. While driving down the highway last Friday it started chugging and jerking and i lost power making it difficult to steer. The safety issue I see is the sudden loss of power while driving 55 with cars behind me and also coming at me. My check engine light turned on and was flashing as this happened. Ive never seen it flash before. I had it to a mechanic about a year ago because the check engine light. This is when i was informed about the tsb regarding the coolant issue. I called the Ford dealership and they said my vin wasnt one affected but clearly it is. Yes it's available for inspection upon request. Thank you for your time and attention to this matter

Coolant leaking into engine

1st incident (Oct. 8, 2024)- while traveling up a slight incline vehicle began to sputter and then stopped accelerating. No codes where thrown, no warning of any kind. The vehicle was still running and had all power, but there was no acceleration when pressing on the gas pedal. I was able to turn the car off and restart it and acceleration started but only for a brief moment, I was able to pull off into a driveway. Turned off the vehicle and restarted - vehicle would not accelerate. Turned off vehicle and waited 10-15 minutes - restarted the vehicle and the vehicle accelerated. Vehicle drove fine until the 2nd incident (Nov. 2, 2024) - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. Turned off vehicle and restarted and accelerated. Again, the vehicle drove fine until the 3rd incident (Nov. 19, 2024) - same thing happened - stopped at a red light, once light turned green - no acceleration, no codes, no warning signs, and vehicle was still running and had power. My safety and others are very much at risk due to the fact that I am not able to accelerate when needed and there isn't any warning as to when it will happen. I am luckly that I have been able to turn the vehicle off and back on again quickly.

The engine failed as coolant leaked into cylinder 3 causing a misfire/malfunction. The check engine light came on intermittently along with an alert that said the coolant was over temperature, a week prior to the failure. I then took the vehicle into Tires Plus on Merle Hay Road in Des Moines Iowa where they did a full fuel system check and replaced the spark plug. At the time of taking it in, the warning lights mentioned above were not on. 3 days later the check engine light came on and wouldn’t go off. The other warning light was still popping up intermittently. I then scheduled another appointment with tires plus to check out the car again. Unfortunately 4 days later I was driving the vehicle and all of the sudden the vehicle wouldn’t accelerate properly. The engine was failing. I had the vehicle towed to West Side Auto Pros in Clive, Iowa where they determined that coolant had leaked into the engine. There is already a recall out for the ford fusion eco boost engine of my year. I am just looking to get it extended to my engine type as I do not have the eco boost. I have not had the vehicle inspected by a ford dealership but am happy to have it towed over there if it means that I can get a new engine. My safety was at risk because I was in the interstate when the engine began to fail. I barely made it off the interstate, and into a parking lot. I was at a severe risk of getting hit thanks to the bad engine.

There is a very common problem with the fusions on coolant intruding into the engine. This problem needs to get fixed as it is a Ford problem.

The contact owns a 2016 Ford Fusion. The contact stated while parked with the engine running the vehicle's "overheating" warning chimed and he observed that the heat gauge was in the "red zone." The contact turned the vehicle off, checked under the hood, and observed that the coolant reservoir was low. The contact filled the reservoir, however the failure reoccurred. The contact refilled the reservoir and checked for any coolant leaks under the vehicle and did not observe any puddles. The contact took the vehicle to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the cylinders. The mechanic referred the contact to a dealer. The contact called a dealer and was told that he needed to contact the manufacturer. The manufacturer advised the contact that there was a TSB Number: 19-2346 but that he would have to pay for the repair. The vehicle was not repaired. The failure mileage was approximately 112,000.

The contact's mother owns a 2016 Ford Fusion. The contact stated that while his mother was driving 45 MPH, the vehicle inadvertently decelerated to 5 MPH. The low coolant warning light was illuminated. The contact's mother pulled over and parked the vehicle. The vehicle was towed to the dealer, where it was diagnosed with coolant intrusion into the cylinders, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 21-2269 (Low Coolant, White Exhaust Smoke, And/or Illuminated MIL); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 82,000.

The contact owns a 2016 Ford Fusion. The contact stated that while driving 65 MPH, the vehicle lost motive power. The contact stated that the vehicle failed to exceed 80 MPH while driving. The vehicle started jerking and failed to exceed 60 MPH. The vehicle jerked and then failed to exceed 40 MPH. After refueling, the vehicle was slow to start. The contact had to pump the accelerator pedal for the vehicle to start. The vehicle was taken to an independent mechanic who retrieved DTC: P02, P0087, P0131, P0302, and P1450. The mechanic informed the contact that the vehicle would not pass State inspection. The local dealer was contacted, who confirmed an unrepaired recall. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was unknown.

The contact owns a 2016 Ford Fusion Energi. The contact stated while reversing at 5 MPH, the rearview camera failed to respond. There were no warning lights illuminated; however, there was a message displayed that the rearview camera would stop working while in reverse, and to please contact the dealer if the camera failed to operate as needed. The failure was intermittent. The vehicle was not taken to be diagnosed or repaired. The contact stated the radio intermittently failed to operate as needed. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, there was smoke coming from the exhaust, and the vehicle lost motive power with the check engine and the engine coolant over temperature warning lights illuminated. The vehicle was towed to the dealer where it was diagnosed that there was coolant leaking into the engine, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 121,761.

The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic throttle body had failed, and the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where it was diagnosed that the battery had failed and needed to be replaced. The vehicle was repaired, however the failure recurred. The vehicle was towed back to the dealer where it was diagnosed that the electronic throttle body had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 106,000.

I was driving the vehicle couple of weeks ago and I began to notice that I did not have any power when pressing on the brake and that the engine was beginning to buckle I came to a stop and it continued to run very roughly I had trouble driving a half mile home when I got into driveway a great deal of white smoke was coming out of the back of it vehicle I was able to restart it the next day but the same thing happened I took it to my mechanic and he confirmed that the engine is having radiator fluid leaked into the cylinders which is a very common problem I find what the echo engines at Ford produced for this vehicle and others when my mechanic called a Ford expert he was told that it's just best to replace the engine since the repairing the present damage doesn't work.

purchased a used vehicle. At the time of purchase, there were no visible issues with the car. However, approximately 20 days later, a significant jerking and knocking problem related to the transmission appeared. Due to this issue, I stopped using the vehicle for a while. After consulting with a mechanic, I was informed that the transmission needs to be replaced. As of now, the car is struggling significantly to move. When I turn the ignition, the engine starts, but the vehicle does not move. If I turn the ignition off and restart it, it may move slightly after shaking the vehicle, but then it quickly stops and displays an error again. In this condition, the vehicle is not drivable. Unfortunately, the person I bought the car from refused to accept any responsibility or take the car back, despite my clear communication about the issue. Additionally, the following issues have also started to occur: The steering wheel becomes stiff suddenly. This resolves temporarily after turning the ignition off and on again. The brake pedal sometimes vibrates as if it’s losing pressure. I can clearly feel this under my foot while braking. Sensor malfunctions have also started to appear. The current condition of the vehicle poses serious safety and functionality concerns. Unfortunately, I am not financially able to cover any additional repair costs. Therefore, I would like to know if there is anything legally or technically that can be done regarding this matter. Otherwise, I will be forced to sell this vehicle as scrap. Thank you in advance for your support and assistance. Sincerely,

backup camera does not work all the time works only sometimes and sometimes the backup alert does not work right

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was restarted. However, after traveling a short distance, the vehicle lost motive power and failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the turbo. The vehicle was not repaired. The vehicle was taken to another independent mechanic, who determined that the turbo only required cleaning. The vehicle was not repaired. The vehicle was then taken to the dealer, who diagnosed a failure with the torque converter resulting in damages to the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 110,000.

I am writing to file a formal complaint regarding my 2016 Ford Fusion Hybrid, which I purchased in late June 2024. Despite the ongoing issues with my vehicle, it does not appear on the NHTSA recall list, even though many other Ford owners are experiencing similar problems. Recently, I encountered severe symptoms, including a persistent coolant leak and a puff of white smoke from the tailpipe. Initially, the dealership diagnosed the issue as a simple battery problem related to a cylinder 4 misfire. Following their advice, I spent nearly $500 on a new battery and diagnostic fees. Unfortunately, after driving the car, the engine light reappeared, indicating that the initial diagnosis was insufficient. Upon further inspection, the technician found a puddle of coolant on top of piston 4, which suggests a significant internal problem. This situation mirrors complaints from other Ford owners regarding their EcoBoost engines, even though my hybrid engine is not classified as EcoBoost. I am concerned about the lack of action regarding these issues, especially since they pose serious safety risks. Additionally, I have been informed by Ford that an engine tear-down is necessary to diagnose the full extent of the problem. If deemed not covered under my warranty, I will be responsible for $1,710 for the tear-down alone, with an estimated cost of around $11,000 for a new engine. As a college student with limited income from a part-time job, I cannot afford these expenses. I urge the NHTSA to investigate this matter and consider the broader implications for all affected Ford vehicles. I look forward to your prompt response. These unresolved issues not only threaten my safety but also potentially endanger others on the road. My repeated attempts to seek support from Ford have been met with inadequate responses, leaving me frustrated and without a clear path forward. I urge the NHTSA to investigate my case and consider a broader review of similar Ford vehicles

The coolant leaks into the engine, causing misfiring, overheating, and sputtering.The following message is the displayed on the dashboard. "Engine Coolant Over Temperature". When this happens, the happens the vehicle barely moves with smoke from the hood. As a result I no longer use the car. I called Ford customer service for remedy and was told that existing recalls are VIN specific and applies to my vehicle. My VIN is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Ford Fusion. The contact stated that the back over prevention camera had malfunctioned. While reversing, the screen image was blank. Occasionally, the camera worked as needed for a day or two. There were no warning lights illuminated. The contact linked the failure to NHTSA Campaign Number: 25V442000 (Back Over Prevention). The local dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 160,000.

The car locked in Neutral but the gear shift is locked in Park. The bushel broke, which was a recall on my make and model but does not show when I search for recalls on my vehicle.

The contact owns a 2016 Ford Fusion. The contact stated that upon start of the vehicle, the gear shifter failed to move out of park(P). Upon investigation, the contact discovered NHTSA Campaign Number: 19V362000 (Power Train); which the contact linked to the failure. The contact also discovered how to manually repair the failure. The contact stated that while driving at slow speeds, the vehicle independently shifted into park(P) without warning. The contact manually attached the shifter cable bushing back onto the gear shifter which allowed for the contact to resume normal driving. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 97,000.

On 9/5/2024, the driver (27/M) and lone occupant was found unresponsive in the vehicle which was observed rolling to a stop. The vehicle impacted a chain link fence at low speed and there was minimal damage to the vehicle. First responders commented: "extremely noxious odor, smelling like burnt eggs was detected. Odor was most prevalent in backseat area and then when the trunk was opened. In the trunk is where the vehicle's hybrid battery system was located". The driver was transported to a local hospital and was pronounced dead on 9/5/2024. An autopsy was performed with toxicological analysis. Hydrogen sulfide was detected.

The contact owns a 2016 Ford Fusion. The contact stated while sitting in the vehicle at a food pickup window, the vehicle was in park; however, the vehicle rolled forward. The contact stated that the gear shifter was inoperable and did not function as intended. In addition, the contact stated that the drive indicator was illuminated as if the gear shifter was in the drive. The contact called AAA. The AAA tow truck driver inspected the vehicle and informed the contact that the transmission bushing cable had failed. The vehicle was towed to the residence. The contact stated that the failure occurred while her minor children were in the vehicle. The dealer was made aware of the failure. The contact was informed that an unknown recall repair was completed in 2019 for the replacement of the transmission bushing cable. The contact was advised that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 147,000.

The left rear caliper has been replaced 3 times in the last 6 months and is currently in the shop for a 4th. This locks up for no reason and ruins the brake pad and the rotor and I have now replaced all of that 3 times as well and the brake hose line.

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer and was diagnosed with the same failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 147,000.

The engine experienced a piston misfire that occurred internally, causing a fracture within the engine block. The resulting damage allows oil intrusion into the spark plug chamber. This constitutes a mandatory safety concern that requires immediate attention.

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was started, the gear shifter was shifted in drive(D); however, the vehicle rolled backward. The contact depressed the brake pedal; however, the vehicle failed to stop as intended. The contact used the parking brake to stop the vehicle. The vehicle was towed to the dealer where it was diagnosed with shifter linkage bushing failure. The contact was informed that the shifter linkage bushing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that an unknown recall repair was completed in 2019 for the replacement of the shifter linkage bushing. The failure mileage was approximately 145,000.

According to the Ford dealership, I am missing a piece of a gasket which is causing coolant issues. I was told that there was a flaw with the engine design on my vehicle wherein instead of repairing/replacing the gasket, an entire engine is needed- making my vehicle a total loss now. When questioned if this was the result of anything I did or could have prevented, I was informed that this was not anything I caused or could be avoided as Ford created a faulty engine design.

The contact owns a 2016 Ford Fusion. The contact stated while driving 45 MPH, the shifted into LIMP Mode, with the engine coolant temperature warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.

This is second time my transmission was bad in a ford

I was sold this car in 7/2023. I have replaced the transmission 2x now, the flex plate has broken, the brakes have needed replaced 2x. I was sold a lemon vehicle and now the car has a negative equity of $11,000 and I'm completely screwed.

Engine started to misfire at 70k miles, took to a shop and had to get an engine replaced. As a college student, a $7,000 bill put me behind in school. This is a common issue on the 1.5 and 2.0 ecoboost engine and Ford knows it's a problem, hints the engine redesign in 2019.

This is a notice for Ongoing consumer fraud and deceptive business practices that are negatively affecting the community and jeopardizing life and safety and through unsafe work practices that are negatively affecting the community’s safety and well being. When I returned to request official documentation of their unsafe work practices, I was lacked up by the employees and manager [XXX] , who thought it was hilarious that the wheel fell off my vehicle and then I could’ve been killed and The occurrence that happened to me is not a one time occurrence it is continuing to affect the community as a whole. This is a complaint regarding ongoing bad business practices that is not safe. would somebody please look into this and make sure that our community is safe and that unsafe work practices are corrected in the best interest and safety of the community in mind. 49 U.S.C. § 30101 (Purpose and policy) — defines the purpose of the Safety Act: to reduce traffic accidents, deaths, and injuries by prescribing safety standards, research, etc. As of October 18 of 2025 I pulled these off the Internet reviews reflect an ongoing pattern of unsafe business practices, from what people are saying and unethical business conduct. somebody please look into this and follow up on each review post and pull records from past customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On May 16, 2024, Plaintiff [XXX] was in urgent need of replacing the front passenger side tire on his vehicle. He began searching online to compare automotive service providers, focusing on those offering competitive pricing and professional-grade installation. During my search, 1 came across Mr. Tire's website, which prominently displayed claims such as "Expert installation for less" and "Quality service for superior stopping power." According to their site, their tire installation package included: • Tire mounting and wheel balancing • Standard valve stem replacement • TPMS inspection and reset • Wheel alignment check • Precision wheel torque by hand tools • Lifetime tire rotation • Lifetime rebalancing Believing this was a comprehensive and professional service package, I scheduled an appointment at Mr. Tire, located at 5 Bel Air South Parkway, Bel Air, MD 21014 (Store #771). Upon arrival, I checked in with the store manager, [XXX] , who prepared my service contract. She explained the total cost for installing the new tire would be $191.53. The technician assigned to my vehicle was [XXX] , as listed on the service agreement and receipt. On August 4, 2024, while driving, I was involved in a serious accident. The front passenger side tire completely detached from the vehicle while in motion, causing the car to slam into the ground. I was severe risk of injury or death.The way I’ve taken this to court as I went back and looked at the reviews as of today’s date October 18th 2025 they still are committee, consumer fraud, unsafe, work practices, deceptive business practices, and are putting the community and the residence of the state of Maryland and beyond at risk from unsafe work practices and I have submitted the reviews as a PDF as an attachment to this complaint I am requesting for investigation into their business for unsafe work practices and 49 U.S.C. § 30101 (Purpose and policy)  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX], Plaintiff [XXX] was in urgent need of replacing the front passenger side tire on his vehicle. He began searching online to compare automotive service providers, focusing on those offering competitive pricing and professional-grade installation. During my search, 1 came across Mr. Tire's website, which prominently displayed claims such as "Expert installation for less" and "Quality service for superior stopping power." According to their site, their tire installation package included: • Tire mounting and wheel balancing • Standard valve stem replacement • TPMS inspection and reset • Wheel alignment check • Precision wheel torque by hand tools • Lifetime tire rotation • Lifetime rebalancing Believing this was a comprehensive and professional service package, I scheduled an appointment at Mr. Tire, located at 5 Bel Air South Parkway, Bel Air, MD 21014 (Store #771). Upon arrival, I checked in with the store manager, Brianna Adams, who prepared my service contract. She explained the total cost for installing the new tire would be $191.53. The technician assigned to my vehicle was J. Foster, as listed on the service agreement and receipt. On [XXX], while driving, I was involved in a serious accident. The front passenger side tire completely detached from the vehicle while in motion, causing the car to slam into the ground. I was severe risk of injury or death. The way I've taken this to court as / went back and looked at the reviews as of today's date October 18th 2025 they still are committee, consumer fraud, unsafe, work practices, deceptive business practices, and are putting the community and the residence of the state of Maryland and beyond at risk from unsafe work practices and I have submitted the reviews as a PDF as an attachment to this complaint I am requesting for investigation into their business for unsafe work practices and 49 U.S.C.§ 30101 (Purpose and policy)Maryland Transportation Code § 22-405 and § 21-101 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving on the interstate when smoke started from the rear of my car and the engine started sputtering. the vehicle started to slow down in heavy traffic. I was caught in the traffic and could not get off the road, the temperature gauge suddenly moved to the red on the gauge and I could not see the back of my vehicle making it dangerous to pull off the interstate. II had my grandsons with me making this worse. I had the car towed to my fathers garage where he then did a compression test on all four cylinders and found #4 cylinder to be very low reading compared to the other 3 cylinders as well as a pressure test of the radiator which showed a large leak off. I had no warning or messages when this happened

Ford has multiple bulletins for 2016 Fusion - EcoBoost Engine. Ford dealer did not address any of the issues upon numerous service visits. Despite engine light being on. Suffered catastrophic failure of engine resulting in loss of power while driving.

My 2016 Ford Fusion's power steering went out while driving, making it extremely difficult to turn effectively, especially at lower speeds. After the loss of power steering, the dashboard started showing warnings about "Hill Assist", "Powertrac" being unavailable and "Power steering loss - stop safely". The steering also feels "clunky" where the steering wheel jumps when turning. There are also clicks heard from near the engine compartment when turning. Now, the warnings on the dashboard display when first starting the car. I brought it to a Ford dealership who diagnosed the issue and determined that the steering gear needed to be replaced. They quoted $6000 to replace the entire power steering assembly. This issue seems to be part of Ford recall 19V632, however my VIN is not covered. I live in Minnesota and my car is in contact with road salt and other contaminants (especially in the winter) very often. There were no problems with steering prior to this issue.

Engine replaced under recall in 2021 due to coolant intrusion issue. Replaced with similar faulty engine. This is a possible fire hazard. Ford will do NOTHING. Its unacceptable that an 8 year- old car needs a third engine. Worst service EVER. Putting my daughters life at risk.

Engine replaced under recall in 2021 due to coolant intrusion issue. Replaced with similar faulty engine. This is a possible fire hazard. Ford will do NOTHING. It's unacceptable that an 8 year-old car needs a third engine. Worst service EVER. Putting my daughter's life at risk

The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the contact noticed that there was white smoke coming from the exhaust pipe and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs, and the ignition coils needed to be replaced. The vehicle was repaired; however, the failure occurred. The vehicle was taken to the independent mechanic and the contact was informed that the spark plugs and ignition coils needed to be replaced again. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken to the independent mechanic where it was diagnosed that there was coolant intrusion into the engine and the engine needed to be replaced. A dealer was contacted and made the contact aware of an undisclosed recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 165,000.

Ford states the Power Bushing previously recalled was replaced in 2021 in my vehicle. Their replacement failed today and left me unable to safely put my car in park. While I was looking under the hood to see why it wasn't going, the car began to roll forward because I didn't realize it was not safely in park. The replacement for the recall failed and had disintegrated. Previous recall 18S20. The dealership would not replace it because it was not an open recall and after calling customer support they let us know their records showed it had been replaced. There was not protective service cap added during this "fix".

Unknown

Trunk opening by itself.

The engine light intermittently went off and on for a few weeks. During that time, the car would surge and slow/loose power while driving it, which was distracting when in traffic. The dealership found that coolant had leaked into the engine block and we were informed the engine had to be replaced. I talked to 2 dealerships and they both said this was something they had seen a lot - and while the engine for the Ford Escape was recalled, the same engine was not recalled for the Ford Fusion.

The contact owns a 2016 Ford Fusion. The contact stated while driving at approximately 65 MPH, the rear driver's side door opened inadvertently. The contact pulled over but could not close the door securely. The contact was able to tie the door down to the rear passenger side door seat handle. The contact called a dealer and it was suggested that the vehicle be taken to be diagnosed. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 23V775000 (Latches/Locks/Linkages). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

The car started to jerk as I was driving. Sometimes it's OK other times it starts when I accelerate like it goes out of gear came on. I did try to take it to AutoZone with the light had already gone off. I also took it diagnostic. they said that I could Transmission control module issue. I change my battery voltage. Immediately battery this resolved the problem for about 30 minutes and then the process started over again. Insecure driving this vehicle at this point I have read online. This is an issue 2016 Ford fusion I need help .