NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2004 Ford Mustang. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
See attached document for complaint
NEVER KNOW WHEN CAR IS FULLY GAS UP ALWAYS PUT GAS IN AT 1/4 TO 1/2 TANK, WILL OVERFILL IF NOT VERY CAREFULLY SO REALLY JUST PUT NO MORE THAN 10 TO 15 DALLAS NEVER SHOWS FULL. DO NOT WANT TO OVERFLOW ON ME FOR ONE TWO IT'S BAD FOR MY BABY #1 MUSTANG
ABS BRAKE LIGHT IS ON THIS IS UNSAFE IN WET OR SNOWY CONDITIONS
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL BECAME CAUGHT IN THE FLOORMAT AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT HAD TO SHIFT INTO NEUTRAL TO STOP THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 169,865.
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE ATTEMPTING TO DRIVE OFF FROM A PARKING SPACE, THE VEHICLE ACCELERATED FROM 0 TO APPROXIMATELY 40 MPH. AS A RESULT, THE VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF ANOTHER VEHICLE THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,000.
THE SPARK PLUGS HAVE A TENDENCY TO BLOW OUT. AN EXPLOSION MAKES THE PLUG STRIP THE THREADS AND DO DAMAGE TO THE HEAD. THERE IS ALSO POTENTIAL FOR FIRE AS FUEL VAPOR IS THEN RELEASE DIRECTLY INTO THE ENGINE COMPARTMENT.
BACK IN 2016 I WAS INVOLVED IN AN ACCIDENT IN WHICH MY GAS PEDAL SEEMED TO HAVE GOT HUNG UP ON THE CARPET WHICH CAUSED MY GAS PEDAL TO ACCELERATE A LITTLE WHEN I WAS AT A RED LIGHT CAUSING ME TO HAVE AN ACCIDENT.. I WAS COMING TO A STOP AT A RED LIGHT WHEN THE PEDAL SEEMED TO HAVE GOT STUCK. I HAD MY FOOT ON THE BRAKE BUT THE CAR SEEMED TO WANT TO CONTINUE TO MOVE I JUST THOUGHT MY ACCELERATOR WAS SET A LITTLE HIGH UNTIL SAW THAT THE PEDAL WAS GETTING CAUGHT ON THE CARPET.
GAS PEDAL GOT CAUGHT ON A PIECE OF CARPET WHICH CAUSED MY CAR TO ENTER INTO AN INTERSECTION ON A RED LIGHT AND CAUSED ME TO HAVE AN ACCIDENT. WHICH THEN MADE MY INSURANCE JUMP. I REMEMBER THIS DAY VERY WELL IT WAS THE DAY BEFORE MY BIRTHDAY I CAME UP TO THE RED LIGHT AND STOPPED THE CAR SEEM TO WANT TO KEEP MOVING FORWARD AS I PUT MY FOOT ON THE BREAK IT WAS STILL A RED LIGHT MY CAR WAS MOVING FORWARD CARS WERE BEEPING AT ME AS I KEPT INCHING INTO THE MIDDLE OF THE STREET MY CAR WAS HIT IN THE REAR PASSENGER SIDE BY ANOTHER MUSTANG. I EXPLAIN TO THE POLICE OFFICER THAT WHAT SEEM TO HAPPEN WAS MY CARPET SEEM TO HAVE GOTTEN CAUGHT ON THE GAS PEDAL. AFTER LATER LEARNING THAT THERE WAS A RECALL FOR THAT PARTICULAR PROBLEM IT WASN'T RE CALLING UNDER MY VIN. TO THIS DAY I HAVE AN ACCIDENT MARK ON MY INSURANCE WHICH MADE MY BILL GO UP I DON'T THINK THAT THIS IS FAIR CONSIDERING THAT IT WAS NOT MY FAULT I TRIED SHOWING THE INSURANCE COMPANY THAT THERE WAS A RECALL BUT IT WASN'T RECALLING UNDER MY VIN NUMBER
FRONT BRAKES DRAG OR FREEEZE UP CAUSING EXTREME HEAT OR ACTUALLY STOP VEHICLE. CAR HAS 18,000 MILES. FRONT CALIPERS HAVE BEEN REBUILT TWICE. FIRST FAILURE AT TEN YEARS,THEN FAILED AFTER APX 3 YEARS. THE PROBLEM IS THE PHENOLIC PISTONS SWELL AFTER TIME OR DUE TO LOSE OF LUBRICATION. THEY CHANGE DIMENSION AND STICK IN THE CALIPER. THIS IS THE 3 RD VEHICLE WITH THE SAME PROBEM. 81 FORD F150, 98 FORD F150 FRONT DISK BRAKES. BOTH AFTER THE VEHICLE HAD BEEN ON THE ROAD ABOUT 10 YEARS. WHEN PISTONS HAVE BEEN REPLACED WITH METAL PISTONS I HAVE HAD NO MORE ISSUES WITH THE FRONT BRAKES. THE MUSTANG HAS NO METAL PISTON AVAILABLE AND HAD TO BE REBUILT WITH AFTER MARKET PHENOLIC PISTONS. THEY FAILED AGAIN PROBABLY BECAUSE OF LACK OF LUBRICATION OF BOOT AND PISTON. SOMEHOW I FEEL THIS IS A CHRONIC FAILURE AND HAPPENS A LOT WITHOUT ANYBODY BEING AWARE THAT TIME AND OR HEAT AFFECT THE PHENOLIC PISTON AND CAUSE BRAKE FAILURE.THIS FAILURE IS STRICTLY VEHICLE RELATED AND NOT DUE TO ANY EXTERNAL CAUSES EXCEPT TIME, HEAT, OR LUBRICATION. I FEEL THE WEIGHT OF THE NON METALLIC PISTON DOESN'T COMPENSATE FOR THE COST OF THE BRAKE FAILURE THAT IT CAUSES. I'VE BEEN TOLD BY FORD THAT THE PHENOLIC PISTONS WERE SELECTED TO SAVE WEIGHT.
BACK ON MARCH 1, 2016 I BELIEVE I WAS COMING TO A STOP LIGHT I APPLIED MY FOOT ON THE BREAK AND THE CAR SEEM TO WANNA KEEP INCHING FORWARD INCHING FORWARD I HAD AT THIS TIME CONTINUED TO PRESS DOWN ON THE BREAK AS SOON AS I KNEW IT I WAS IN THE MIDDLE OF THE STREET PRACTICALLY DURING A RED LIGHT AND WAS SIDESWIPED. AFTER LOOKING UNDER TO SEE WHAT WAS CAUSING THAT IT SEEMS TO BE MY GAS PEDAL WAS HUNG UP ON A PIECE OF CARPETING ON THE FLOOR OF THE CAR CAUSING MY GAS PEDAL TO BECOME STUCK TO THAT CARPET I HAD TO CUT THE PIECE OF CARPETING AWAY FROM THAT TO STOP THAT FROM DOING THAT LATER TO FIND OUT THERE HAD BEEN A RECALL WHEN I TOOK MY CAR FOR THE RECALL THEY TOLD ME THAT IT WAS ONLY ON SPECIFIC MUSTANGS I DON'T KNOW WHY IF MY CAR WAS HAVING THE SAME ISSUE THE POLICE OFFICER SAID HE WAS NOT GIVING ME A TICKET BECAUSE HE DIDN'T FEEL THAT I WAS AT FAULT BUT YET MY INSURANCE WENT UP AND PAID THE OTHER DRIVER FOR DAMAGES. BECAUSE IT'S BEEN THREE YEARS I WILL DO MY BEST TO GET THE PAPERWORK TOGETHER
WE WERE IN AN ACCIDENT ON 2-28-2016 AND WAS HIT FROM THE SIDE AND PUSHED INTO A DITCH WHILE PASSING A FORD 250 HE TURNED INTO US WHILE DRIVING 50 MPH. THE AIRBAGS DID NOT GO OFF.
TL* THE CONTACT OWNED A 2004 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A VEHICLE RAN A RED LIGHT AND CRASHED HEAD ON INTO THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE WAS TURNED SIDEWAYS AND CRASHED INTO A POLE. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS PINNED INSIDE THE VEHICLE. THE FIRE DEPARTMENT PRIED THE DOOR OPEN TO RESCUE THE CONTACT. THE CONTACT WAS TRANSPORTED IN AN AMBULANCE TO THE HOSPITAL, BUT NO INJURIES WERE REPORTED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V802000 (AIR BAGS) IN DECEMBER OF 2015. THE VEHICLE WAS DESTROYED AND TOWED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT HEADLAMPS FAILED TO RESPOND INTERMITTENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT PROVIDED.
AFTER STARTING ENGINE, SPARK PLUG EJECTED FROM BLOCK AND EXPLODED. ENGINE WAS IMMEDIATELY SHUT DOWN AND HAULED TO A REPAIR MECHANIC. COST OF REPAIR WAS $2,400 AND VEHICLE WAS IN SHOP FOR 5 DAYS. EXPLOSION WAS LOUD AND COULD HAVE CAUSED AN ACCIDENT WITH THE SHOCK OF THE LOUD NOISE.
PASSENGER SIDE FRONT SEAT BELT RETRACTS ONLY AND WILL NOT EXTEND, SO THEREFORE IS NON-FUNCTIONAL. THIS IS NOT A CASE OF TWISTED BELT, AS WE HAVE ACCESSED THE PART AND ENSURED "FLAT" WIND. MY SON JUST BOUGHT CAR. PRIOR OWNER SAYS IT NEVER WORKED FOR SEVERAL YEARS. DRIVER'S SIDE SEAT BELT IS ALSO BARELY FUNCTIONAL. BOTH PRESENT MAJOR SAFETY HAZARDS TO OCCUPANTS. LOOKING ON-LINE THIS SEEMS TO BE A WELL KNOWN PROBLEM WITH THE MANUFACTURER'S DESIGN WHICH SHOULD BE CORRECTED. *TR
CASUAL DRIVER. NOTICED ACCELERATION AND COASTING/ROLLING WERE SLUGGISH. MECHANIC NOTED BRAKE AREA TEMP ON FRONT DRIVER'S SIDE WAS OVER 400 DEGREES. THE BRAKES ON THAT WHEEL WOULD NOT RELEASE COMPLETELY AND CAUSED CONTINUOUS FRICTION PRODUCING OVERHEATING. (I NOTICED I AM NOT THE ONLY ONE TO SUBMIT THIS BRAKE PROBLEM TO THIS BOARD. ) THE MECHANIC REPLACED THE TOTAL FRONT BRAKES AND MASTER CYLINDER SYSTEM. COST OVER $1100 TO DO THIS BACK IN 2013. IT IS NOW JAN 2021 AND I STILL HAVE LESS THAN 50,000 MILES ON MY BABY MUSTANG.
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT HAS A COOPER MASTER-CRAFT SENSYS01 TIRE, SIZE 205/65R15, DOT #2402 THAT FAILED. WHILE DRIVING 70 MPH THE DRIVERS SIDE FRONT TIRE TREAD SEPARATED CAUSING DAMAGE TO THE WHEEL WELL, THE FRONT BUMPER AND LOOSENED THE ROCKER PANEL. THE VEHICLE MERGED ONTO THE EMERGENCY LANE IN ORDER FOR HIM TO INSTALL THE SPARE TIRE. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING, A LOUD NOISE WAS HEARD COMING FROM UNDER THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP WHERE THEY ADVISED THAT THE AIR COMPRESSOR CONDENSATION DRIPPED ONTO THE EXHAUST PIPE AND THE EXHAUST PIPED NEEDED TO BE RE-WELDED. THE VEHICLE WAS REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE OR THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
I STARTED THE CAR UP TO DRIVE OUT OF THE GROCERY PARKING LOT AND THE CAR WAS SPUTTERING. WHEN I PULLED ONTO THE MAIN HIGHWAY IT SPUTTERED AND COMPLETELY STOPPED RUNNING. I COASTED TO THE SIDE OF THE ROAD WHERE IT FAILED TO RESTART. *KB
ON MULTIPLE OCCASIONS THE NUMBER FIVE SPARK PLUG KEEPS BLOWING OUT OF THE HEAD. THE CAR HAS MOTORCRAFT SPARK PLUGS AND ARE TORQUED TO THE FACTORY SPECIFICATIONS. WHILE LOOKING INTO THE PROBLEM ONLINE I FOUND OUT THAT IM NOT THE ONLY PERSON HAVING THIS PROBLEM. THE CRAZY THING IS THAT ITS IS ONLY HAPPENING WITH THE NUMBER FIVE PLUG. *TR
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ENGAGING THE ACCELERATOR PEDAL, THE PEDAL WOULD BECOME STUCK. AS A RESULT, THERE WAS AN INCREASE IN ENGINE RPMS.THE CONTACT MENTIONED THAT SHE WOULD HAVE TO KICK AT THE PEDAL OR ENGAGE THE BRAKES IN ORDER TO RELEASE THE ACCELERATOR FROM BEING STUCK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 70,000. UPDATED 8/31/12 *CN UPDATED 09/10/12. *JB
SEPTEMBER 18, 2011: WHILE EXITING AN INTERSTATE, I BEGAN TO GO AROUND THE CLOVERLEAF OF MY EXIT, LESS THAN 15 MPH, AND THE BACK END OF MY MUSTANG VERY QUICKLY FISHTAILED SPINNING ME ALL THE WAY AROUND. I ENDED UP FACING THE PEOPLE BEHIND ME, WHO FORTUNATELY WERE GOING AS SLOWLY AS I WAS. FORTUNATELY I WAS ABLE TO STOP JUST SHORT OF HITTING A CONCRETE BARRIER WALL. THERE WAS A VERY LIGHT RAIN, AND THE ROADS WERE WET. I HAVE ALL NEW TIRES. I'VE HAD THIS PROBLEM SINCE WE PURCHASED THE VEHICLE, AND HAVE FISH-TAILED BEFORE, BUT NEVER SPUN COMPLETELY AROUND. COMPLETELY TERRIFYING. *KB
EVERY TIME IT RAINS, UNDERNEATH THE PASSENGER SEAT INTO THE BACK PASSENGER SIDE FLOORBOARD IS FLOODED WITH WATER. *TR
FOR AT LEAST 5 YEARS THE CONVERTIBLE TOP LEAKS WATER INTO THE BACK OF THE CAR WHEN THE TOP FOLDS DOWN INTO THE BACK OF THE CAR, THEN THIS WATER LEAKS ONTO THE BACK FLOOR BOARDS. AFRAID IT IS GOING TO ROT OUT THE FLOOR BOARDS. THIS NEEDS TO BE TAKEN CARE OF. I KNOW OF MANY FORD MUSTANGS THAT DO THIS.
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. THE REAR AXLE HOUSING WAS CORRODED AND RUSTED WHICH THE CONTACT NOTICED AFTER A ROUTINE MAINTENANCE. THE CONTACT CALLED THE DEALER WHO STATED THERE WERE NO RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15,000. UPDATED 04/08/11
PASSENGER SIDE SEATBELT RETRACTOR COMPLETELY FAILED; MY PASSENGERS ARE NOT ABLE TO BUCKLE THEIR SEATBELT. *TR
CAR STALLING WHILE IDLING AND DECELERATING. *TR
IF YOU RECLINE THE SEAT BACK, AND THE SEATBELT IS THROUGH THE PLASTIC LOOP ATTACHED TO SEAT, IT LOOSES TENSION AND FAILS TO RESTRAIN YOU. THIS CAN CAUSE SERIOUS INJURY DURING AN ACCIDENT. *TR
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. WHILE DRIVING 10MPH, A VEHICLE PROCEEDED THROUGH A TRAFFIC LIGHT AND CRASHED INTO THE FRONT PASSENGER SIDE OF HER VEHICLE. THERE WERE NO INJURIES SUSTAINED; HOWEVER, SHE STATED THAT THE AIR BAGS ARE DEFECTIVE SINCE THE IMPACT FROM THE CRASH SHOULD HAVE CAUSED THEM TO DEPLOY. THE DEALER HAS NOT DIAGNOSED THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 80,000.
BRAKE LIGHT AND TRACTION CONTROL LIGHT AND ABS LIGHT INTERMITTENT..THEN ON CONSTANTLY...HASN'T BEEN FIXED TOO EXPENSIVE...IN WET WEATHER, SLIPPERY, ICY WEATHER TIRES SPIN BECAUSE TRACTION CONTROL DOES NOT WORK...ABS CONTROL MODULE WENT BAD...THOUSANDS OF PEOPLE HAVE BLOGS AND FORUMS COMPLAINING ABOUT THIS PART...I WILL POST THIS WEBSITE WITH HOPES THEY ALL COMPLAIN! *TR
A FEW WEEKS AGO, I HAD TO DRIVE ACROSS TOWN TO PICK UP MY SISTER FROM WORK (IRONICALLY, SHE WAS HAVING A CAR PROBLEM.) I STOPPED FOR AN ACCIDENT, AND I NOTICED THE HEADLIGHTS GETTING DIMMER AND DIMMER. I LOOKED AT THE BATTERY GAUGE AND SAW THAT THE CAR WAS DYING. SINCE I WAS IN THE MIDDLE LANE, I KIND OF OF PANICKED AND SHUT THE CAR OFF, FIGURING I COULD LET IT SIT WITHOUT RUNNING FOR A COUPLE OF MINUTES TO GIVE IT A CHANCE TO GET IT'S ACT TOGETHER. WHEN I SAW THE TRAFFIC BEGIN TO INCH FORWARD I TRIED TO TURN THE CAR BACK ON, BUT IT WOULDN'T BUDGE. I DIDN'T EVEN HEAR THE STARTER TURN. IT WAS COMPLETELY DEAD! I PUT ON MY BLINKERS, AND THOSE FIZZLED OUT WITHIN MINUTES, TOO. SO I WAS, STUCK ON THE MIDDLE LANE OF THE HIGHWAY WITH A DEAD BATTERY. I TRIED TO GET SOMEONE'S ATTENTION FOR HELP BUT PEOPLE JUST STARED AND INCHED FORWARD WITH THE REST OF THE TRAFFIC. THE RIGHT LANE AND MY LANE STARTED MOVING AT REGULAR SPEED SO NOW THERE WERE CARS AND SEMIS WHIZZING BEHIND AND PAST ME. FINALLY SOME GUY STEPPED OUT AND HELPED ME PUSH MY CAR TO THE EDGE OF THE ROAD. HE TRIED TO JUMP IT BUT IT STILL WOULDN'T START. A COP PULLED UP AND HELPED ME JUMP THE CAR WITH SOME HEAVY DUTY CABLES. THIS WAS WEEKS AGO AND THE CAR HAS BEEN FINE SINCE. I HAD THE ALTERNATOR, BATTERY AND EVERYTHING ELSE CHECKED AT THE SHOP RIGHT AWAY AND NOTHING WAS WRONG. I'VE ALREADY HAD MY ALTERNATOR REPLACED TWICE SINCE I BOUGHT THE CAR TWO YEARS AGO, THE LAST TIME BEING IN FEBRUARY. SO IT JUST GIVES OUT WHEN IT FEELS LIKE IT. I EVEN HAD THE BELT REPLACED A FEW MONTHS AGO, SO THAT'S NEW TOO. IT'S DOES THIS PERIODICALLY AND ONLY WHEN I'M DRIVING, AND NOBODY CAN FIGURE OUT WHY. *TR
THE TOP OF THE CLUTCH PEDAL ASSEMBLY WHEN DEPRESSED AND RELEASED RUBS THE WIRING HARNESS TO THE BRAKE SWITCH, NEUTRAL SAFETY SWITCH AND OTHERS SHORTING OUT THE BRAKE LIGHTS AND MAKING THE CRUISE CONTROL INOPERABLE. IT WORKS FOR A WHILE BUT THEN IT BLOWS THE FUSE AGAIN AND SOMEONE HAS TO STOP ME AND TELL ME MY BRAKE LIGHTS DON'T WORK. THE DEALER HAS REPLACED ONE OF THE WIRES FOR THE BRAKE SWITCH WHICH IS IN THAT SAME WIRING HARNESS AND SAYS THE PROBLEM IS FIXED BUT SOONER OR LATER IT WILL RUB THE REST OF THE WIRES BARE TOO. I HAVE ALSO REPLACED THE BRAKE SWITCH A COUPLE TIMES BECAUSE WHEN IT SHORTS OUT IT MELTS IT IF THE FUSE DOESN'T BLOW RIGHT AWAY. I AM AFRAID ONE TIME SOMEONE WILL REAR END ME OR I WILL GET A TICKET. *TR
I OWN A 2004 MUSTANG WITH A 4.6 DOHC ENGINE. LAST NIGHT THE SPARK PLUG BLEW OUT OF THE HEAD. THE HEAD NOW NEEDS TO BE REPAIRED BY USING A HELICOIL OR SOMETHING SIMILAR. THIS IS A HUGE PROBLEM WITH THE FORD MODULAR ENGINES, CAUSED BY POOR DESIGN. AT LEAST 75% OF THE PEOPLE I KNOW WHO OWN FORDS WITH MODULAR ENGINES HAVE HAD THIS PROBLEM. *TR
TL* THE CONTACT OWNS 2004 MUSTANG GT. THE DEALER CONFIRMED THAT THE CRUISE CONTROL DEACTIVATION SWITCH CAUSED THE FUSE FOR THE BRAKE LIGHTS TO BURN OUT, WHICH MADE THE BRAKE LIGHTS INOPERABLE. THE FUSE WAS REPLACED CONTINUOUSLY AND IT CONTINUED TO FAIL. THE FAILURE MILEAGE ON THE VEHICLE WAS 26000 AND THE CURRENT MILEAGE WAS 35000. UPDATED 06/03/10*BF THE CONSUMER STATED THE BRAKE LIGHTS WORK, BUT NOT THE CRUISE CONTROL HAS STOPPED WORKING ALTOGETHER. UPDATED 06/10/10.*JB
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THE HEADLIGHTS WERE VERY DIM AND THE HIGH BEAMS HAD TO BE USED IN ORDER TO SEE AT NIGHT. THE CONTACT REPLACED THE LENS AND ADDED HIGH INTENSITY LIGHT BULBS, BUT THE FAILURE WAS NOT CORRECTED. THE CONTACT SPOKE WITH THE MANUFACTURER AND STATED THE LIGHTS WERE NOT COVERED BY THE WARRANTY AND THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 63,125 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 09/29/2011 *LN *TR
EAGLE LS BACK SIDE RIGHT TIRE BLEW OUT SEPARATED FROM THREAD AROUND WHOLE TIRE 4 HOLES IN TIRE SPEED WAS 40MPH THANKS GOD NO RAIN DIDN'T RUN OVER ANYTHING THE THREAD SEPARATED FROM AROUND THE WHOLE TIRE WITH 4 HOLES NO WARNING TIRES IN GREAT SHAPE. *TR
1. FRONT DRIVER SIDE TIRE FLATTENED ON THE WAY TO WORK...I FILLED IT UP AND PROCEEDED TO WORK AND HAD HELP CHANGING TIRE IN PARKING LOT. 2. ALL 4 VALVE STEMS WERE LEAKING ON MY TIRES 3. REPLACED 2 BACK TIRES AND FIXED VALVES ON 2 FRONT TIRES. *TR
2004 FORD MUSTANG REAR BRAKE CALIPER/PISTON FAILURE. THE FAILURE RESULTED IN A NEAR FIRE ON THE RIGHT REAR OF THE VEHICLE. END RESULTS IN REPLACEMENT OF THE ROTOR, CALIPER, AND BRAKE PADS. THE LEFT REAR BRAKE SYSTEM WAS UNAFFECTED. *TR
DRIVING ON HIGHWAY AT 50 MPH AND HIT BLACK ICE AND LOST CONTROL. KNOCKED DOWN A 6*6 INCH SIGN POST . CONTACT POINT WAS RIGHT FRONT BUMPER. FRAME WAS BENT, MASSIVE FRONT END DAMAGE . CAR WAS WRITTEN OFF. NEITHER AIR BAG DEPLOYED. WHIPPING FORWARD ACTION CAUSED A BROKEN BACK. SINGLE VEHICLE ACCIDENT AND LONE OCCUPANT. *TR
TL*THE CONTACT OWNS A 2004 FORD MUSTANG. THE VEHICLE HAS GOODYEAR EAGLE LS, SIZE P225/55/R16 (NA) TIRES. WHILE DRIVING APPROXIMATELY 55 MPH, THE SIDEWALL OF THE PASSENGER REAR TIRE BLEW OUT WITHOUT WARNING. THE CONTACT PULLED OFF THE ROAD AND AAA REPLACED THE TIRE. THE TIRE PRESSURE WAS NORMAL. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
CAR WAS PARKED ON HILL WHILE IDLING WITH PARKING BRAKE ON, WHEN THE CAR ROLLED DOWN THE HILL, RESULTING IN OVER $5,000.00 IN DAMAGES. THE BREAK HANDLE WAS STILL IN THE UP POSITION. *TR
I OWNED A 2004 MUSTANG, MACH I PKG, WITH A SHAKERHOOD/COBRA JET, POLICE INTERCEPTOR/ 5 SPEED: $40,000.00 VEHICLE. IT HYDROPLANED DURING A RAIN STORM HERE IN GEORGIA ON THE ABOVE DATE. IT CAUSED ME TO GO DOWN A 26 FOOT RAVEEN AND I HIT A SEWER CAUSING MY VEHICLE TO GO INTO A VERTICAL POSITION STRIKING A TREE. SEAT BELTS WERE WORN. I WAS NOT SPEEDING; THIS HAS BEEN PROVEN BY THE TOWING COMPANY. WHEN AIR BORN IF YOU TURN THE KEY THE LAST MPH WILL APPEAR. IT SHOWED 30MPH. BESIDES, I WAS IN 2ND OR 3RD GEAR WHICH RUNS MAX AT 30MPH/SPEED LIMIT POSTED 35MPH FOR THAT AREA. I REMEMBER THE (R) REAR OF MY VEHICLE SLIP/SWING TO THE (R) CAUSING ME TO GO OFF THE ROAD AND DOWN THIS RAVEEN. IT WAS TOTALED. I NOW SUFFER FROM MANY INJURIES; YET, THE MOST SERIOUS INJURY IS A BRAIN INJURY. MY BRAIN HAS SEPARATED FROM MY FRONTAL LOBE. I SPOKE TO MANY MUSTANG OWNERS AND THIS IS NOT THE FIRST TIME THAT A MUSTANG OWNER HAS ENCOUNTERED HYDROPLANING AND BECOMING INVOLVED IN A SEVERE TRAFFIC ACCIDENT. I HAD MY TRACTION BUTTON ENGAGED AND STILL WHEN HITTING WET GRASS IT MADE NO DIFFERENCE. I'M COMPLAINING AND CONCERNED. I INTEND TO TAKE THIS TO THE TOP IF NEEDED. *TR
TL*THE CONTACT'S DAUGHTER OWNS A 2004 FORD MUSTANG COBRA. WHILE DRIVING 25 MPH, THE CONTACT REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE CONTINUED TO DRIVE FORWARD. HE STATED THAT THE PEDAL WAS STUCK TO THE FLOOR. THE VEHICLE DROVE OVER A CURB AND, CRASHED INTO A FENCE AND A POLE, AND THEN DROVE DOWN A SLIGHT EMBANKMENT. THE CONTACT RECEIVED RECALL NOTICE NUMBER 06S43, WHICH COULD NOT BE IDENTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 65,000.
I WAS DRIVING HIGHWAY SPEED 68 MPH WHEN A CAR CROSSED THE MEDIAN 30 FEET IN FRONT OF ME AND I HAD A TOTAL LOSS HEAD ON COLLISION WITH NO AIR BAG..... IT FAILED TO OPEN ? *JB
2004 FORD MUSTANG CUSTOMER BELIEVES THAT THE CAR IS A LEMON**CC THE CONSUMER PURCHASED A USED VEHICLE AND THE DEALERSHIP FAILED TO DISCLOSE TO HIM THAT THE VEHICLE HAD PREVIOUSLY BEEN IN AN ACCIDENT. THE VEHICLE HAD MAJOR MECHANICAL PROBLEMS AS A RESULT OF THE ACCIDENT. *JB
POWER STEERING UNIT WAS EXCESSIVELY NOISY AND DISTRACTING... LOCKS UP ON HARD TURN. DEALER SAYS NATURE OF THE BEAST, WON'T REPLACE IT. COMPLAINED 3 TIMES, CAR JUST WENT OUT OF WARRANTY... SEVERAL HUNDRED LOCAL POLICE CRUISERS HAVE HAD THEIR POWER STEERING REPLACED, BY DEALER AFTER "NEGATIVE PUBLICITY ON TV...DEALERS ATTEMPT TO MAKE YOU OUT AS STUPID, AND KEEP OBFUSCATING TILL YOU JUST GO AWAY. *AK
FOLLOWING A FRONTAL ACCIDENT AT 40 MPH NEITHER FROM AIR BAG DEPLOYED FROM MY 2004 FORD MUSTANG, VIN [XXX]. *NM UPDATED 07/11/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
TL* THE CONTACT OWNS A 2004 FORD MUSTANG. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED HOWEVER, THE DEALER MADE REPAIRS TO THE VEHICLE. THE CONTACT WAS UNSURE OF WHAT REPAIRS WERE PERFORMED. THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND THE CURRENT MILEAGES WERE UNAVAILABLE.
A FEW DAYS PRIOR MY CAR MADE A SQUEALING NOISE WHEN I STOPPED. ON DEC 25, 2006 I WAS TRAVELING DOWN A RESIDENTIAL STREET WHEN MY AXLES SHIFT AND MY CAR TIRES LOCKED UP, IT WAS APPROXIMATELY 1/8 MILE FROM MY HOME. THE STEERING WHEEL WAS SHIFTED APPROXIMATELY 90 DEGREES. *JB
2004 FORD MUSTANG GT CONVERTIBLE. FRONT RIGHT BRAKE FAILURE. WHILE DRIVING TO WORK AT 5:00 AM THE PAVEMENT WAS DAMP FROM RAIN I TRIED TO APPLY THE SERVICE BRAKES TO SLOW THE VEHICLE PRIOR TO EXITING FROM ONE FREEWAY TO THE OTHER. THERE WAS A LOUD NOISE FROM THE RIGHT FRONT AND A SCRAPING NOISE. I TRIED TO APPLY THE BRAKES AGAIN AND THE PEDAL WENT TO THE FLOOR. AS I WAS DRIVING AT FREEWAY SPEEDS, I DOWN SHIFTED INTO THE NEXT LOWER GEAR WHERE THE REAR OF THE CAR SPIN OUT AND ACROSS 4 LANES OF THE FREEWAY I WAS TRYING TO ENTER AND INTO THE MEDIAN STRIP. AS AN AUTOMOTIVE ENGINEER I BEGAN THE INVESTIGATION AT THE SCENE. WHAT I FOUND WAS AS FOLLOWS: THE RETAINING BOLTS FOR THE BRAKE CALIPER FAILED CAUSING THE BRAKE CALIPER TO FALL OFF AND HANG BY THE FLEXIBLE BRAKE HOSE. ONCE THE BRAKE CALIPER WAS LOOSE, THE PISTONS WERE FORCED OUT OF THEIR BORE BY THE HYDRAULIC PRESSURE THEREFORE CAUSING THE PEDDLE TO GO TO THE FLOOR. THE VEHICLE HAS ONLY 24622 MILES ON THE ODOMETER AND HAS NOT HAD BRAKE SERVICE HOWEVER THE CALIPERS WERE SPRAY PAINTED (NOT REMOVED) BLACK TO PREVENT CORROSION AND FAILURE DUE TO BEING STORED OUTSIDE DURING THE WINTERS. BECAUSE THE CALIPERS HAVE BEEN PAINTED THE SERVICE MANAGER HAS REFUSED TO REPAIR AS HE FEELS THE BRAKES HAVE BEEN TAMPERED WITH. I RESEARCHED THE ISSUE FURTHER AND FOUND THAT THE BOLTS AND CALIPER ASSEMBLY ARE INVERTED DELTA SAFETY RELATED COMPONENTS AND THE BOLTS SHOULD HAVE LOCK PATCH (THREAD LOCKING) TO PREVENT THEM FROM BACKING OUT. I ALSO LEARNED FROM SOURCES WITHIN FORD THAT THIS HAS BEEN AN ISSUE ACROSS THE VEHICLE OFFERINGS FROM FORD AS THERE WERE COST REDUCTIONS THAT MODIFIED THE PARTS AND THE SUPPLIER FOR THE COMPONENTS CHANGED. THE VEHICLE IS IN STORAGE RIGHT NOW AND AVAILABLE FOR YOUR REVIEW. *JB
Data synced from NHTSA on May 4, 2026