2010 Ford Mustang Complaint Log

I RECEIVED THE RECALL NOTICE IN JULY 2015 FROM FORD REGARDING SAFETY RECALL NOTICE 15S21/ NHTSA RECALL 15V-319 AND WAS TOLD I WOULD RECEIVE A NOTICE FROM FORD WHEN THE PARTS WERE AVAILABLE SO I COULD SCHEDULE A SERVICE APPOINTMENT. I HAVE YET TO RECEIVE A NOTICE THAT THE PARTS ARE AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) SEVERAL MONTHS AGO AND THE DEALER WAS UNABLE TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER INDICATED THAT THE PART MAY NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2016, WHICH WAS UNACCEPTABLE TO THE CONTACT. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED BY THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/10/16*LJ; UPDATED 05/03/18* JB

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR WAS STOPPED IN DRIVEWAY WHILE EXITING TO OPEN GARAGE DOOR USING BUTTON IN GARAGE. GOT BACK INTO CAR AND PUT CAR IN DRIVE TO PULL INTO GARAGE. CAR TOOK OFF OUT OF CONTROL. BRAKES DID NOT SLOW VEHICLE. IT KEPT ACCELERATING WITHOUT PRESSING GAS PEDAL. BRAKES DID ABSOLUTELY NOTHING TO STOP VEHICLE. VEHICLE STOPPED ONLY AFTER BUSTING THROUGH A BRICK WALL IN REAR OF GARAGE.

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. IN ADDITION, THE CONTACT INDICATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 64,000.

TAKATA RECALL-THE FORD DEALER SAYS THAT THEY DON'T HAVE THE PARTS TO REPAIR THE SAFETY RECALL 15S21 AS YET. THE RECALL NOTICE STATES THAT "AN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OCCUPANT RESULTING IN SERIOUS INJURY OR DEATH". SO, I HAVE TO JUST DRIVE AROUND WITH AN AIRBAG THAT COULD KILL ME OR MY OCCUPANT WHILE FORD WORKS ON A REPLACEMENT PART? THE LETTER IS DATED JULY 2015 AND HERE IT IS DECEMBER. SEEMS LIKE SOMETHING SHOULD BE DONE TO GET THEM TO SPEED IT UP A LITTLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL RECEIVED RECALL NOTICE FROM FORD JULY 2015. TODAY I WAS TOLD BY FORD IT COULD TAKE TO END OF YEAR TO GET PARTS. THIS DOES NOT SEEM REASONABLE! I'M STUCK WITH A RECALLED VEHICLE THAT CAN CAUSE ME AND/OR PASSENGERS SERIOUS INJURY OR DEATH! THE RECALL SHOULD PROVIDE A BUYBACK OR ALTERNATE TRANSPORTATION IF REPAIRS CAN'T BE PERFORMED IN A REASONABLE AMOUNT OF TIME. NHTSA AND/OR FORD IS NEGLIGENT IN LEAVING ME IN THIS LIFE THREATENING RECALLED VEHICLE WITH NO REPAIR AVAILABLE.

TAKATA RECALL: I RECEIVED WRITTEN NOTICE OF THE TAKATA AIRBAG RECALL IN JULY OF 2015 FOR THE DRIVER'S SIDE AIRBAG. ACCORDING TO THE WRITTEN NOTICE, NO ACTION WAS REQUIRED ON MY PART AND I WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. IN MARCH OF 2016, I RECEIVED WRITTEN NOTICE THAT MY SUBARU ALSO HAD A TAKATA AIRBAG RECALL FOR THE PASSENGER'S SIDE AIRBAG. THE WRITTEN NOTICE SAID NO ONE SHOULD USE THE FRONT PASSENGER SEAT UNTIL THE PROBLEM WAS FIXED. CURIOUSLY, NO SUCH WARNING WAS GIVEN FOR MY FORD MUSTANG. I ASSUME IT IS BECAUSE THE VEHICLE WOULD HAVE TO BE PARKED UNTIL IT WAS FIXED. IT IS NOW APRIL 2016, I E-MAILED FORD YESTERDAY AS I HAVE NOT RECEIVED NOTICE THAT PARTS ARE AVAILABLE TO FIX MY VEHICLE. FORD RESPONDED THAT THE PARTS ARE STILL NOT AVAILABLE 9 MONTHS LATER!!! HOWEVER, THE PASSENGER SIDE AIRBAG IN MY SUBARU WAS FIXED YESTERDAY. THIS IS UNACCEPTABLE THAT PARTS ARE STILL NOT AVAILABLE 9 MONTHS LATER. I DO NOT HAVE THE LUXURY OF SIDELINING MY FORD MUSTANG UNTIL THE PARTS ARE RECEIVED AS MY WIFE USES THE SUBARU DAILY SO I'M DRIVING A VEHICLE THAT MAY KILL ME IF I'M INVOLVED IN AN ACCIDENT. DOES THIS MEAN ANYTHING TO ANYONE OR AM I WASTING MY TIME WRITING THIS?

TAKATA RECALL LETTER SENT TO ME FROM FORD DATED JULY 2015. HAVE CALLED FORD THEY SAID CALL LOCAL DEALER, CALLED LOCAL DEALER TWICE SINCE JULY 2015 AND AM TOLD THEY DON'T HAVE THE PARTS TO REPAIR. HOW LONG ARE WE SUPPOSED TO WAIT, DO WE NEED TO FILE ANOTHER LAWSUIT TO GET THESE COMPANIES TO DO THE RIGHT THING? WHAT ON EARTH IS TAKING SO LONG? CAN NOT AFFORD TO BUY ANOTHER CAR IS THIS ONE SAFE TO OWN AND DRIVE?

TAKADA RECALL I RECEIVED A LETTER OF RECALL IN JULY 2016. MY CAR HAS BEEN GARAGED SINCE. THERE STILL IS NO RESPONSE ON WHEN THIS REPAIR WILL BE MADE AND FRANKLY I'M SICK OF PAYING INSURANCEL ON AN UNSAFE VEHICLE. PLEASE TELL ME WHAT FORD'S PROBLEM IS AS I CAN GET NO ANSWERS FROM THEM.

TAKATA RECALL, IT HAS BEEN 10 MONTHS NOW AND THE FORD DEALER KEEPS TELLING ME THAT THERE IS NO PARTS AVAILABLE TO FIX MY CAR, SO I AM DRIVING AROUND IN AN UNSAFE VEHICLE WHAT IS THE SENSE OF HAVING A RECALL IF YOU CAN'T FIX MY VEHICLE WHAT CAN I DO ABOUT THIS? PLEASE HELP

TAKATA:RECALL RECEIVED LETTER THAT THE AIRBAGS ARE DANGEROUS IN FACT DEADLY. HAVE NOT RECEIVED NOTIFICATION ON REPLACING THE AIRBAGS. WAS ADVISED WHEN I CALLED THAT IT WOULD BE MARCH OR APRIL AT THE LATEST. CONCERNED THAT IF I SHOULD HAVE AN ACCIDENT I WILL GET INJURED OR WORSE.

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER STATED THAT THEY WERE WAITING ON THE MANUFACTURER OF THE AIR BAGS TO PROVIDE THE NECESSARY PARTS. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/24/16.*JB

TAKATA RECALL. I'VE CONTACTED FORD AND THEY HAVE BEEN UNHELPFUL IN GETTING MY AIRBAG REPLACED NOR WILL THEY PROVIDE A RENTAL CAR. I DO NOT FEEL SAFE DRIVING MY CAR REGARDLESS OF HUMIDITY FACTORS. PLEASE HELP ME GET MY CAR AIRBAG REPAIRED. THANK YOU *TR

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT THE PARKING BRAKE FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000. UPDATED 09/09/15*LJ THE CONSUMER STATED THE VEHICLE BEGAN ROLLING BACKWARDS AFTER IT WAS PUT IN PARK AND THE PARKING BRAKE WAS SET. THE VEHICLE CRASHED INTO ANOTHER VEHICLE. UPDATED 12/11/2015*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I AM JUST HORRIFIED THAT I HAVE BEEN DRIVING MY VEHICLE FOR 6 YEARS NOT KNOWING I COULD BE IN DANGER FOR THOSE METAL PIECES THAT ARE RELEASED IN CASE OF THE AIRBAG DEPLOYING. I HAVE HAD ACCIDENTS BEFORE AND JUST THE THOUGHT OF THAT MAKES ME NOT WANT TO DRIVE DAILY WHICH IS IMPOSSIBLE. I KNOW THEY ARE TRYING TO DO THIS AS SOON AS POSSIBLE BUT HOW MUCH LONGER A PERSON CAN TAKE THEIR CHANCES? THIS IS ABSURD! THEY SHOULD AT LEAST DISABLE THE AIRBAGS OR TRY FIXING THE CARS THAT THE PROBLEM HAPPENS ON THE DRIVER'S SIDE (AS IN MY CASE) I REALLY DON'T KNOW WHAT TO DO, THEY JUST TELL US TO WAIT AND IN THE MEANTIME WE'RE AT THE "UNIVERSE'S MERCY" OR LUCK OR WHATEVER YOU WANT TO CALL IT. THIS IS COMPLETELY UNSAFE, MAINLY IF YOU ARE DRIVING DAILY AND TAKING ROADS. I WOULD LIKE TO KNOW WHAT IS THE SOLUTION BECAUSE TIME IS TICKING.

TAMARA RECALL. IT HAD BEEN ALMOST A YEAR AND THERE AREN'T ANY AVAILABLE. I DO NOT WANT TO BE KILLED BY SHRAPNEL!

TAKATA RECALL: FORD NOTIFY ME A YEAR AGO OF TIS RECALL. IN A RECENT CALL TO FORD CUSTOMER SERVICE I WAS TOLD THAT THE PARTS ARE STILL NOT AVAILABLE. THE CAR IS NOT SAFE TO DRIVE IN ITS PRESENT CONDITION.

ITS BEEN A YEAR AND NO FIX!

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

'TAKATA RECALL' I HAVE BEEN TRYING TO GET THE PASSENGER SIDE TAKATA RECALLED AIRBAGS REPLACED FOR THE PAST TWO YEARS NOW. I HAVE BEEN CALLING THE LOCAL FORD DEALERSHIPS AND THEY ALL KEEP TELLING ME THAT THEY HAVE NO NEW UPDATE FOR ME AND CAN NOT REPLACE MY PASSENGER SIDE AIRBAGS. I RECEIVED A NOTICE NOW FROM TK HOLDINGS THAT TAKATA IS FILING BANKRUPTSY AND I NEED TO GET MY AIRBAGS REPLACED NOW. I HAVE CALLED FORD HEADQUARTERS AND FORD DEALERSHIPS AND THEY CONTINUE TO REFUSE TO REPLACE MY PASSENGER SIDE AIRBAGS. IT HAS BEEN OVER TWO YEARS SINCE I RECEIVED THE LETTER FROM FORD SAYING THEY WILL REPLACE MY AIRBAGS. THIS IS VERY FRUSTRATING BECAUSE OF THE SAFETY CONCERN AND FORD KEEPS DISMISSING MY CALLS WITH NO DATE AS TO WHEN I CAN GET THIS FIXED. I WANT TO FILE THIS FORMAL COMPLAINT AND HAVE THIS CORRECTED. OVER TWO YEARS WAITING TO GET A SAFETY FEATURE RESOLVED IS UNACCEPTABLE. I HOPE THIS OFFICE DOES NOT GIVE ME THE RUN AROUND AS WELL.

TAKATA RECALL I AM AT A LOSS AS TO WHAT TO DO REGARDING MY VEHICLE'S DEFECTIVE TAKATA AIR BAGS. MY VEHICLE IS A 2010 MUSTANG. I HAVE CONTACTED THE DEALERSHIP WHERE I PURCHASED MY VEHICLE AND ALSO FORD MOTOR COMPANY AND GET THE SAME RESPONSE FROM ALL - THEY DON'T HAVE THE PARTS TO REPLACE MY DEFECTIVE AIR BAGS. HOW MUCH LONGER DO I HAVE TO WAIT? I LIVE IN THE HUMID MIDWEST ST. LOUIS AREA AND MY CAR HAS BEEN SITTING IN MY GARAGE SINCE LAST MAY WHEN I RECEIVED THE NOTICE OF THE RECALL BECAUSE I AM TERRIFIED TO DRIVE IT FOR FEAR OF BEING KILLED BY MY DEFECTIVE AIR BAG SHOULD I HAVE AN ACCIDENT. THIS IS UNACCEPTABLE. WHY CAN'T WE FORCE TAKATA TO PAY FOR A COMPANY IN THE UNITED STATES TO MANUFACTURE AIR BAGS THAT DON'T EXPLODE AND SEND SHARP METAL FRAGMENTS FLYING AT THE CARS' OCCUPANTS? AND NOW I'M LEARNING TAKATA MANIPULATED AND ALTERED TESTING DATA EVEN AFTER THE RECALLS BEGAN AND DEATHS HAD OCCURRED. SIMPLY SHAMEFUL AND UNACCEPTABLE. U.S. VEHICLE OWNERS SHOULD BE ABLE TO TRUST THEIR VEHICLES ARE SAFE AND WHEN/IF A PROBLEM THAT COULD RESULT IN DEATH IS DISCOVERED, THAT PROBLEM SHOULD BE REMEDIED IN A TIMELY MANNER. I HAVE SIGNED UP FOR YOUR EMAILS WITH NEWS OF ANY UPDATES ON THE TAKATA AIR BAGS BUT ALL THE NEWS I'M RECEIVING IS DISHEARTENING BECAUSE IT SEEMS LIKE NOTHING IS BEING DONE. I KNOW THERE ARE A LOT OF VEHICLES ON THIS RECALL BUT I'M CONCERNED ABOUT ONE - MINE. THANK YOU IN ADVANCE FOR ANY ASSISTANCE YOU CAN PROVIDE. *TR

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE CONTACT WAS NEVER INFORMED ABOUT THE RECALL, AS SHE FOUND IT HERSELF. THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/15/15

TAKATA RECALL NHTSA RECALL NO. 15V-319 DATE MAY 27 2015 I HAVE BEEN TO MY LOCAL FORD DEALER 6 (SIX) TIMES TO HAVE THIS TAKEN CARE OF AND STILL NO FIX. A CALL TO FORD MOTOR COMPANY AND THEY TELL ME THAT NHTSA IS RESPONSIBLE FOR THE FIX, YOU WILL DETERMINE WHEN AND WHERE THIS WILL HAPPEN. I HAVE BEEN DRIVING A TIME BOMB AROUND FOR EIGHT (8) MONTHS. PLEASE INFORM ME HOW LONG DO I HAVE TO WAIT TO GET THIS FIXED?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. THIS RECALL WAS FROM MAY 2015. I LIVE IN AN AREA WHERE THERE IS EXTREME HIGH HUMIDITY. THIS SHOULD NOT TAKE THIS LONG TO REMEDY. FORD SHOULD BE PROVIDING ALTERNATE TRANSPORTATION UNTIL THIS IS REMEDIED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/16/16*LJ THE CONSUMER RECEIVED WORD, THE PART IS IN STOCK. UPDATED 08/30/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 AND 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD FRISCO AT (972) 763-5523 (LOCATED AT 6850 TX-121, FRISCO, TX 75034) AND SAM PACK'S FIVE STAR FORD OF PLANO AT (972) 985-3600 (LOCATED AT 4400 W PLANO PKWY, PLANO, TX 75093) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V384000 AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V319000.

TAKATA RECALL. IT HAS TAKEN MORE THAN 8 MONTHS SINCE THE RECALL NOTICE WAS SENT OUT. THE CAR IS UNSAFE TO DRIVE AS I LIVE IN A HIGH HEAT AND HIGH HUMIDITY AREA. I NEED THIS PART REPLACED ASAP OR ALTERNATIVE TRANSPORTATION PROVIDED. I CALLED FORD AND THEY REFUSE TO DEAL WITH TEH ISSUE. FORD CASE NO. CAS8513348.

TL* THE CONTACT OWNED A 2010 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 15 MPH, A THUD SOUND WAS HEARD FROM THE FRONT END AND THE VEHICLE ACCELERATED OUT OF CONTROL. THE VEHICLE CRASHED INTO A TREE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOTALED AND TOWED TO AN IMPOUND. THE DEALER WAS NOT CONTACTED. A WEEK AFTER THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROMISED TO INVESTIGATE. THE CONTACT STATED THAT THE INVESTIGATION WAS NOT COMPLETED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL RECEIVED RECALL NOTICE 15S21 IN JULY 2015 ASKED TO WAIT FOR SECOND LETTER TO INFORM THAT PARTS AVAILABLE AND TO CONTACT DEALER TO SCHEDULE A REPAIR HAVE HEARD NOTHING AS I AM IN FLORIDA (ONE OF THE HIGH PRIORITY AREAS), I HAVE REGULARLY CONTACTED MY DEALER FOR ADVICE ON PROGRESS WITH OBTAINING PARTS EACH TIME, INCLUDING TODAY, I AM DISMISSED AS NO PARTS ARE AVAILABLE WHAT SHOULD I DO? MY CAR IS POTENTIALLY UNSAFE, AND, POSSIBLY, DEVALUED PRIOR TO THIS RECALL BEING CORRECTED I AM ASSURED OF THE HIGHEST LEVELS OF SERVICE AND SUPPORT BY FORD MOTOR COMPANY, HOWEVER, I AM NOT IN RECEIPT OF ANYTHING LIKE THAT HAVE OTHER FLORIDA FORD VEHICLES BEEN REPAIRED AND I JUST ONE OR ONE OF MANY WAITING FOR ACTION?

2010 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO CONCERNS WITH PAINT BUBBLING ON HOOD OF VEHICLE. *LD *JS

I WAS DRIVING ON FREEWAY I10 , EXIT RAMP 4TH STREET SANTA MONICA , AND THE DRIVER AIRBAG DEPLOYED AND BELT STOCKED. EXPLOSION WITH NO IMPACT.NO COLLISION. WAS DRIVING AT 20 MILES A HOUR OR MAYBE LESS . WAS VERY SCARY AND GET LEFT ARMS AND HAND INJURED . MY INSURANCE REVIEW AND PAY FOR REPLACEMENT OF AIRBAG . BUT SINCE THEN , I HAD NO CAR FOR 3 WEEKS , CANNOT GO TO WORK AFTER INJURIES , UNDER DISABILITY LOSS OF WAGE . CAR NOW HAS A CONSTANT RED LIGHT ENGINE , ELECTRONICS SYSTEM SEEMS MESSED UP WITH 100 DEFECTS SIGNALS . FORD DEALER SANTA MONICA HAD SAME WEEK , SAME INCIDENT WITH A MUSTANG 2010 , AIRBAG EXPLODED WITH NO COLLISION. *TR

CAR MAKING A CLUNKING SOUND AT LOWER SPEEDS FROM FRONT END GOING OVER BUMPS. TURNS OUT IS BAD LOWER CONTROL ARMS. *TR

THERE ARE TIMES WHERE I AM ABLE TO APPLY COMPLETE PRESSURE TO MY MUSTANG'S ACCELERATION PEDAL AND UPON REMOVING MY FOOT FROM THE PEDAL, THE VEHICLE CONTINUES TO ACCELERATE. ON FEBRUARY 4TH, 2015, MY CAR CONTINUED ACCELERATION ON WHAT WAS LUCKILY AN OPEN HIGHWAY. I ATTEMPTED TO APPLY MY BRAKES AND THEY SEEMED TO SLOW THE VEHICLE DOWN SOMEWHAT. UPON RELEASING THE BRAKE PEDAL, THE VEHICLE BEGAN ACCELERATING AGAIN. I HAD TO REPEATEDLY JAM MY FOOT INTO THE GAS PEDAL TO BREAK IT FREE. I WAS ABLE TO REPLICATE THIS SAME ISSUE DIRECTLY AFTERWARDS. NEXT, I PARKED MY VEHICLE AND TURNED IT OFF. I CHECKED TO SEE IF THERE WAS ANYTHING THE PEDAL COULD BE GETTING STUCK ON. I HAVE FLOOR MATS, BUT, THERE IS NO WAY IT IS SEEMINGLY POSSIBLE FOR THE PEDAL TO GET STUCK UNDERNEATH THE MAT. I TRIED MY BEST TO FIND SOME WAY THE GET THE PEDAL STUCK UNDERNEATH THE FLOOR MAT. THE PEDAL WOULD JUST POP RIGHT BACK UP. WHAT REALLY SCARED ME, WAS AFTER RELEASING THE GAS PEDAL (WITH THE CAR OFF) AND VISUALLY SEEING THE PEDAL UNTOUCHED BY ANY TYPE OF OBSTRUCTION, I TURNED THE CAR BACK ON AND THE VEHICLE'S ENGINE BEGAN REVVING AS IF I WAS HOLDING THE GAS PEDAL DOWN, BUT OF COURSE THE CAR WAS IN PARK. I HAVE NOT BEEN ABLE TO REPLICATE THE ISSUE SINCE THEN TODAY. THIS IS AN ISSUE THAT HAS OCCURRED MORE THAN ONCE ON MULTIPLE DAYS OF DRIVING. *TR

TL* THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 02/23/16*LJ UPDATED 03/01/16.*JB

MY MUSTANG IS BLISTERING ON THE PASSENGER SIDE HOOD IN THE FRONT AT THE "LIP" IT IS BLISTERING NOW HOWEVER I HAVE FOUND THROUGH THE INTERNET, FORD KNOWS OF THE PROBLEM AND HAS IGNORED FIXING IT. I WAS TURNED DOWN FOR REPAIR SITTING "OUT OF WARRANTY" I CONTEND IT IS NOT A WARRANTY ISSUE RATHER THAN A FRAUD. FORD HAS ISSUED A TSB ON THE ISSUE BUT FAILS TO COVER COST TO FIX IT. AT 70MPH THE PAINT COULD FLY OFF AND HINDER MY VIEW. *TR