NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2010 Ford Mustang. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
TL*THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 40 MPH THE RACK AND PINION UNIT MALFUNCTIONED. THE RACK AND PINION MAKES THE VEHICLE DIFFICULT TO STEER. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER WHO HAS NOT FOUND ANY DEFECTS WITHIN THE RACK AND PINION. THE CONTACT IS AFRAID TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 5,813.
THIS IS A REQUEST TO ENSURE COMPLIANCE AND ANALYSIS ON ALL FORD MUSTANG AUTOMOBILES. PLEASE INSPECT EQUIPMENT ON MUSTANGS, TIRES, DEFECTS, RECALLS. PLEASE INSPECT FOR 2010 BACK UNTIL AT LEAST 2005. PLEASE HELP TO ENSURE FREQUENT FLUID CHANGES AND NEW AUTOMOTIVE FLUID RECYCLING PROGRAMS ON A STATE TO STATE BASIS. PLEASE INSPECT ALL EQUIPMENT FOR DEFECTS AND RECALLS. PLEASE INSPECT TIRES FOR DEFECTS AND RECALLS. *TR
BRAKING FOR TRAFFIC SIGNAL ENGINE CREATED CLUNKING THEN WHISTLING NOISE. IT SEEMED AND FELT LIKE THE ENGINE HAD FALLEN ONTO PAYMENT. TAKING FOOT OFF BRAKE THE 2010 MUSTANG ACCELERATED ON ITS OWN. DROVE HOME PARKED CALLED FORD AND ALSO REPORTED THAT AIRBAG LIGHT PASSENGER AIRBAG LIGHT ALWAYS ON. FORD TOWED TO NEARBY DEALER, MECHANIC DROVE 8 MILES COULD NOT VERIFY NOR DUPLICATE EVENTS. *TR
I FINANCED MY CAR BRAND NEW OCT 31, 2009, A WEEK LATER I TOOK IT IN TO DEALER BECAUSE THERE WAS RUST COVERING THE WHOLE UNDER SIDE. FORD SENT ME AWAY & SAID THIS WAS NORMAL. AROUND DEC 2009 THERE WAS A LOUD NOISE & FELT LIKE THE ENGINE HAD LITERALLY DROPPED TO THE GROUND. NEVER HAPPENED AGAIN. THE GAS ALSO SOMETIMES PAUSES TO ACCELERATE & SUDDENLY JUMPS FORWARD SKIPPING A GEAR & JERKS THE CAR. PASSENGER AIRBAG PANEL IS PARTIALLY OPEN & WHEN I PUSH ON IT, I HEAR CRINKLING & IT POPS BACK OPEN. THE EASY FILL GAS FEATURE ALLOWS GAS TO LEAK OUT CAUSING A RING OF GAS TO FORM BELOW THE OPENING ON THE EXTERIOR PANEL. I'M SO UNHAPPY WITH THESE ISSUES I'M HERE FOR HELP. *TR
TAKATA AIRBAG. DRIVER SIDE BAG WAS REPLACED BY DEALER IN 2015. STILL WAITING FOR REPLACEMENT OF PASSENGER SIDE AIRBAG EIGHT YEARS AFTER RECALL.
I WAS STANDING OUTSIDE OF THE CAR. I UNLOCKED THE VEHICLE. DRIVER SIDE DOOR WAS THEN OPENED. WHEN DRIVER'S SIDE DOOR WAS OPENED, THE PASSENGER SIDE WINDOW SHATTERED. THE CAR WAS IN A PARKING LOT AND STATIONARY. NOTHING HIT THE WINDOW. NOTHING WAS THROWN AT THE WINDOW. AGAIN THE PASSENGER SIDE WINDOW SHATTERED WHEN THE DRIVER'S SIDE DOOR WAS OPENED. THE WINDOW WAS TINTED AND IS WHAT KEPT THE GLASS FROM SCATTERING ALL OVER THE GROUND AND IN THE CAR. THE WINDOW ITSELF IS BELIEVED TO BE DEFECTIVE BUT CANNOT VERIFY THIS. IT IS ALSO BELIEVED THAT THERE MIGHT HAVE BEEN AN ISSUE WITH THE WINDOW MECHANISM NOT BEING PROPERLY ADJUSTED BUT ALSO CANNOT VERIFY THIS. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP TO HAVE THE WINDOW REPLACED. DEALER NOTED THAT THIS IS NOT A WARRANTY ISSUE AND THAT THE WARRANTY WILL NOT COVER THIS. THE COST OF REPLACEMENT IS AROUND $500. THE DEALER IS GOING TO LOOK INTO THE MECHANISM, TRACK, AND WHETHER STRIPPING TO VERIFY THAT THIS WAS NOT THE CAUSE. *TR
TL*THE CONTACT OWNS A 2010 FORD MUSTANG. THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH PROCEEDING TO MAKE A LEFT TURN WHEN AN OPPOSING VEHICLE CRASHED INTO THE FRONT DRIVER SIDE DOOR. THE CONTACTS HEAD STRUCK THE FRONT DRIVER SIDE WINDOW WHICH RESULTED IN CUTS TO THE HEAD AND EYE BROW AREA. THE AIR BAG SYSTEM FAILED TO DEPLOY WITH THE IMPACT. A POLICE REPORT WAS FILED FOR THE INCIDENT AND THE VEHICLE WAS COMPLETELY DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CURRENT AND FAILURE MILEAGES WERE 80. UPDATED 04/30/10. *LJ THE CONSUMERS HUSBAND WAS PULLING OUT OF THE DRIVEWAY, WHEN THE ACCIDENT OCCURRED. UPDATED 09/02/10*JB
FLICKER EFFECT! THIS NEEDS ACTION NOW; THE OPERATING FREQUENCY ON SOME VEHICLES DID NOT CONSIDER HUMAN FACTORS. THE OPERATING FREQUENCY NEEDS TO BE ABOVE 3000 HERTZ, THIS NEEDS A RECALL TO CORRECT THIS ON ALL VEHICLES THAT DO NOT CONFORM. THE CHOICE OF FLICKER FUSION THRESHOLD OPERATING FREQUENCY IS GOING TO GET SOMEONE KILLED OR MAYBE IT ALREADY HAS! WHAT IS NEEDED: RECALL ALL DELENATORS, ROAD SIDE SIGNS, SIGNAL LIGHTS AND VEHICLES THAT USE PWM "PULSE WIDTH MODULATION". AND ARE OPERATING BELOW 3000 HERTZ!! SET A STANDARD FOR THIS!!! *TR
LED USE IS MISSING THE APPROPRIATE LEVEL OF RIGGER FOR CORRECT HUMAN FACTORS! THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. THE LAMPS LOOK AS IF THEY ARE ALL OVER THE ROADWAY AND COMPLETELY OUT OF CONTROL! IT IS JUST ABOUT IMPOSSIBLE TO DRIVE AT NIGHT DUE TO THIS!!!! ALL MANUFACTURES USING LED'S OR OTHER FAST RESPONSE LAMPS NEED TO CONSIDER HUMAN FACTORS, THE OPERATING FREQUENCY IS CRITICAL AND NEEDS TO BE OVER 3000 HERTZ (CYCLES PER SECOND). THIS LACK OF CONTROL HAS PUT PROBABLE 10% OF THE DRIVERS AND PILOTS ARE AT RISK! A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT IS OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010+ FORD, 2010+ MERCEDES AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND VERY DEADLY OPERATING FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ! THE USE OF PWM IS NOT THE PROBLEM IT'S THE OPERATING FREQUENCY! ALL MANUFACTURES THAT USE PWM NEED TO CONSIDER HUMAN FACTORS! *TR
THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT HAS GOTTEN OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010 FORD AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND DEADLY FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ, I DID TEST THIS! POLICE CARS BUILT BY FORD ARE PUTTING THEM AT HARMS WAY. THE BUSSES FORD AND GM BUILT ARE IN THE SAME ISSUES. *TR
Data synced from NHTSA on May 4, 2026