NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2002 Ford Ranger. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
WHILE TRAVELING ABOUT 35MPH WITHOUT PRIOR WARNING THE DRIVER AND PASSENGER SIDE TREAD SEPARATED FROM THE WHEEL. THE TIRE WAS A BRIDGESTONE FIRERSTONE P22570R15. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER WAS MADE AWARE OF THE PROBLEM. *PH
I NEED HELP. I WAS DRIVING FROM MY CHILDS SCHOOL THE OTHER DAY, WHILE ACCELERATING DOWN THE HILL THE CAR SUDDENLY SHUT OFF. I LOST COMPLETE CONTROL OF THE CAR AND IF IT WASNT FOR THE PARKING LOT TO THE RIGHT I WOULD HAVE COME UPON A RED LIGHT MAY HAVE BEEN IN A MAJOR CAR ACCIDENT. ON AUGUST 11, 2003 I WAS DRIVING TO A SCOUT MEETING, WHILE COMING UPON A STOP SIGN I PROCEEDED TO TERN ON MY HEAD LIGHTS AND THE SAME THING BEGAN TO OCCUR. ALL OF THE INSTRUMENTS WENT OFF AND SUDDENLY CAME BACK ON. BUT BECAUSE WE BOUGHT THIS CAR FROM A USED CAR DEALER I DONT KNOW IF IT IS STILL COVERED UNDER WARRANTY. BUT AFTER READING A LOT OF THE HORROR STORIES ON THIS SITE ABOUT PEOPLE HAVING PROBLEMS WITH THERE RANGERS ALSO I AM CONSIDERING GETTING RID OF THE TRUCK. *AK
VEHICLE HIT TRAFFIC LIGHT POLE; IMPROPER DRIVER AIR BAG DEPLOYMENT; FAILURE OF OCCUPANT RESTRAINT SYSTEM. *JB
THE DIFFERENTIAL HOUSING LEAKED FLUID. A RECALL WAS ISSUED, HOWEVER THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
CONSUMER STATES THAT DRIVER'S FRONT SAFETY BELT LATCH PLATE DOES NOT LOCK INTO THE BUCKLE WHEN ATTEMPTING TO SECURE. CONSUMER DOES NOT HAVE THE PROTECTION OF SAFETY BELT WHEN DRIVING.*AK
R DOOR POWER WINDOW INOP FIXED PROLEM NOTICED PAINT PEELING ON HOOD EDGE TOOK IN FOR REPAIRS THEY REPAINTED ONLY AROUND THE EDGES, PICKED UP TRUCK TODAY NEEDS TO GO BACK SO THEY CAN FIX TAPE LINE ON EDGE OF HOOD AND FOUND ANOTHER CHIP WHERE THEY JUST PAINTED
CONSUMER STATES TIRES ARE WEARING PREMATURELY DUE TO FRONT END SUSPENSION. DEALER NOTIFIED.*AK
REPLACEMENT OF TRANSMISSION IN A 2002 FORD EDGE RANGER. THIS TRANSMISSION WENT BAD WITH NO INDICATION OF A PROBLEM UNTIL THE DAY OF FAILURE. THE VEHICLE HAD 51000 MILES ON IT AT THE TIME OF FAILURE AND THE TRUCK WAS MAINTAINED ACCORDING TO MANUFACTURERS SUGGESTED MAINTENANCE. ACCORDING TO THE DEALER WHERE THE REPAIR/ REPLACEMENT WAS MADE, THE TORQUE CONVERTER HAD BEEN SEIZING FOR SOME TIME THROWING SHRAPNEL INTO THE TRANSMISSION AND THE ENTIRE UNIT NEEDED REPLACING.*AK
AFTER 25000 MILES, THE STEERING WHEEL WOULD SHAKE VIOLENTLY WHEN BRAKING AT HIGHWAY SPEEDS. TOOK THE VEHICLE TO THE DEALER. THE DEALER FOUND THAT THE ROTORS WERE WARPED. THE DEALER ASKED IF I DID A LOT OF STOP AND GO DRIVING. I EXPLAINED THAT I DRIVE 4 MILES TO THE FREEWAY, 75 MILES ON THE FREEWAY AT 4:30AM, BARELY ANY TRAFFIC, AND THEN 2 MILES TO THE BUILDING IN WHICH I WORK. SO NO, I DO NOT DRIVE IN STOP AND GO TRAFFIC. THE DEALER DID NOT WANT TO COVER THE ROTORS UNDER THE 3/36 WARRANTY, HE SAID THAT THE BRAKES WERE NOT COVERED. I EXPLAINED THAT I UNDERSTAND THAT BRAKE PADS WERE NOT COVERED, BUT THAT THE BRAKE ROTORS ARE NOT A CONSUMABLE ITEMS. AFTER 3 DAYS OF ARGUING WITH THE DEALER, THEY FINALLY REPLACED THE ROTORS UNDER WARRANTY. 25000 MILES LATER, I HAVE THE SAME PROBLEM. THEY ARE REPLACING THESE ROTORS FOR FREE. SOMEONE SHOULD LOOK THE ROTORS ON THE 2002 FORD RANGER XLT EXTENDED CAB 4 DR. *JB
CLUTCH SLAVE CYLINDER FAILED ON A 16 MONTH OLD FORD RANGER 5 SPEED, 4 CYLINDER. *JB
OFF ROADING IN A 2002 FORD RANGER 4X4 EQUIPED WITH THE OFF-ROAD PACKAGE. WAS GOING OVER TERRAIN AND THE AIRBAGS DEPLOYED. THE APPROX. SPEED AT THE TIME TIME WAS LESS THAN 20/MPH. I WAS IN 4X4 LOW SO HIGH SPEEDS WERE NOT POSSIBLE. UPON ENTERING THE TERRAIN THE AIRBAGS DEPLOYED. THERE WAS NO FRONT END DAMAGE OR ANY COLLISON. REDLANDS FORD THE DEALER, ORDERED AND INSPECTION FROM FORD. TO DATE NEITHER REDLANDS FORD OR CORPORATE FORD HAD PROVIDED WRITTEN DOCUMENTATION OF THE INSPECTION OR ANY RESULTS FROM THE INSPECTION. ONLY SAYING THAT THE AIRBAGS OPERATED WITHIN PARAMETERS.
WHILE DRIVING FUEL TANK STARTED LEAKING. DEALER NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
WHILE DRIVING BETWEEN 40-45 MPH CONSUMER'S VEHICLE BROAD SIDED ANOTHER VEHICLE. UPON IMPACT, NONE OF THE AIR BAGS DEPLOYED. THE DRIVER BLACKED OUT, AND SUSTAINED SEVERE BODILY INJURIES. VEHICLE WAS TOTALED. *AK
THE STEERING WHEEL CONTAINED AN EXCESSIVE AMOUNT OF PLAY. *JB. THE STEERING FAILED ON THREE OCCASIONS. THE POWER STEERING PUMP WAS REPLACED. PH. THE HEAD LIGHT BULB WAS REPLACED, AND THE DOOR LATCHES WERE LUBRICATED. *JB
TL* THE CONTACT OWNS A 2002 FORD RANGER. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT, HE ERRONEOUSLY DEPRESSED BOTH THE BRAKE PEDAL AND THE ACCELERATOR PEDAL AND PROCEEDED THROUGH THE LIGHT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000. THE VIN WAS NOT AVAILABLE.
MY HUSBAND DRIVES A 2002 FORD RANGER TRUCK.. HE WAS IN A ACCIDENT ON 3/05/03 WHEN A CAR PULLED OUT IN FRONT OF HIS TRUCK HE WAS GOING APPROX. 35 TO 40 MPH, HE HIT HER CAR HARD ENOUGH TO FLIP HER CAR ON IT'S SIDE. MY COMPLAINT/CONCERN IS HIS AIR BAG DID NOT DEPLOY, HE DID HAVE ON A SEAT BELT AND ONLY SUSTAINED MINOR INJURIES. MY CONCERN IS IF THIS HAD BEEN A MORE SERIOUS ACCIDENT IS THERE A PROBLEM WITH THE AIR BAG NOT DEPLOYING. MY HUSBAND VOICED HIS CONCERNS WITH THE FORD SERVICE AND REQUESTED THAT THEY EVALUATE THE AIR BAG SYSTEM, THE TECHNICIAN CLAIMS SINCE THE ACCIDENT WAS NOT HEAD ON OR FULL FRONTAL HIT THAT THIS IS WHY IT DID NOT DEPLOY. AM UNABLE TO FIND INFO REGARDING THIS, SO WHY DID IT NOT DEPLOY. IS THIS A DEFECT OR NORMAL. *NLM
AIR BAG LIGHT BECOME INOPERABLE DISTRACTING THE DRIVER. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. PH
TRUCK PULLS TO THE RIGHT ESPECIALLY AT HIGHWAY SPEEDS. AT TIMES SEVERE VIBRATION AND RUBBING NOISE. SAFETY DEFINETLY AN ISSUE WHEN DRIVING VEHICLE. MORE RECENTLY 4X4 ENGAGED & TRUCK TILTED TO FRONT RIGHT AND MADE LOUD GRINDING NOISE, COULD ONLY DRIVE 5MPH OR SO. PUT IN REVERSE AND WAS ABLE TO DRIVE IT AT HIGHWAY SPEEDS BUT STILL PULLS, VIBRATES AND IS GETTING WORSE. NOW, A OIL LEAK FOUND. ALSO, ANTI LOCK BRAKES ARE LOCKING UP. FAN MOTOR COOLER NOT WORKING CORRECTLY. *AK
FIRESTONE WILDERNESS HT P225/70R15 TIRE ON RIGHT FRONT OF 2002 FORD RANGER XLT 4 DOOR EXTENDED CAB TRUCK BLOWS AND CAUSES LOSS OF CONTROL OF VEHICLE RESULTING IN SEVERE DAMAGE TO VEHICLE AND INJURIES TO DRIVER AND PASSENGER
WHILE DRIVING AT ANY SPEED SEAT BELTS WILL COME UNDONE. ALSO SEAT BELT RETRACTOR WILL INTERMITTENTLY NOT RETRACT. VEHICLE HAD THIS PROBLEM 20 TIMES SINCE PURCHASE OF VEHICLE. *AK *LA
2002 FORD RANGER, TURN SIGNAL LEVER DOES NOT ENGAGE WHEN TURNING LEFT (BLINKER MALFUNCTION). *BF THE CONSUMER STATED THE RIGHT TURN SIGNAL DID NOT ENGAGE AT TIMES, BUT WAS LESS FREQUENT THAN THE LEFT. THE DEALER FAILED SEVERAL ATTEMPTS TO FIX THE BLINKER PROBLEM BEFORE FINALLY GIVING UP. *JB
THIS VEHICLE IS UNSAFE AT HIGH SPEEDS. RECENTLY I BOUGHT A USED 2002 FORD RANGER XLT, W/ 4.0 LITER ENGINE, AND I NOTED THE 125 MPH SPEEDOMETER. LAST EVENING AN 18 WHEELER CUT INTO MY LANE AND I QUICKLY ACCELERATED HITTING ABOUT 90 MPH ON THE INTERSTATE TO AVOID BEING CRUSHED. HOWEVER JUST AS I WAS CLEARING THE FRONT END OF THE SEMI THE ENGINE BEGAN TO FAULTER AND THE VEHICLE BEGAN TO SLOW. PRESSING ON THE ACCELERATOR DIDN'T INCREASE VEHICLE SPEED OR ENGINE RPM. I WAS SCARED OUT OF MY WITS. I CALLED THE DEALERSHIP THAT NIGHT AND THEY AGREED TO LOOK AT THE VEHICLE. WHICH THEY LATER DEFERRED ON (BASICALLY THEY KNEW OF THE DEFECT). AFTER TALKING TO SEVERAL SERVICE DEPARTMENT REPS AT THE DEALERSHIP I WAS TOLD THE FUEL EJECTORS ARE DESIGNED TO CUT OUT AT HIGH SPEEDS. I PRESSED FURTHER AND TALKED TO OTHER DEALERSHIPS TO FIND OUT THE VEHICLE HAS BEEN DETEREMINED UNSAFE AT HIGH SPEEDS BY FORD, SO THIS SAFETY FEATURE WAS INCORPORATED IN THE VEHICLE. I GOT LITTLE "POSITIVE" RESPONSES WHEN I ASKED WHY A)THE SPEEDOMOTER WENT TO 125 MPH (NOTING THAT OLER VEHICHLES MANUFACTURED IN THE MID TO LATE 1980'S ONLY HAD 85 MPH SPEEDOMETERS) B)WHY AM I PAYING SEVERAL THOUSAND DOLARS FOR A 4.0 LITER ENGINE AND C) WHY IS THIS UNSAFE CONDITION NOT DISCLOSED ANYWHERE OR AT ANY TIME DURING MY PURCHASE? I ASKED IF FATTY FOODS ARE BAD FOR ME WOULD I PAY FULL PRICE FOR A 2 LB. STEAK AND ONLY BE SERVED A 6 OZ. ONE? HE HAD NO RESPONSE. *AK
SINCE ABOUT 10,000 MILES MY ENGINE HAS MADE A CRACKLING NOISE UNDER ACCELERATION. 'VE TALKED TO MANY OTHER RANGER OWNERS WHO ARE HAVING THE SAME PROBLEM. SOME OF THEM SAID THEY TOOK THEIR TRUCKS TO A DEALERSHIP AND THE SERVICE DEPARTMENT SAID THE NOISE WAS FROM THE TIMING IN THE ENGINE AND THE PROBLEM COULD NOT BE FIXED. IT WAS TO MY UNDERSTANDING THAT IF A AUTOMOTIVE COMPANY MAKES A MISTAKE AND IT IS NOT EASILY REPAIRABLE AND IS FREQUENT THERE SHOULD BE A RECALL SO THE PROBLEM COULD BE FIXED. I'M GOING TO SELL MY TRUCK IN THE SPRING BECAUSE OF THIS PROBLEM. I HAVE NO IDEA IF THIS TIMING PROBLEM WILL HAVE ANY LONG TERM EFFECT ON THE ENGINE ITSELF BUT I DO NOT WANT TO WAIT AROUND AND SEE SINCE FORD ONLY OFFERS A 3 YEAR 36,000 MILE WARRANTY AND I HAVE 45,000 MILES ON MY TRUCK.*AK
EXHAUST ODOR AFTER ENGINE REACHES NORMAL OPERATING TEMP. THE ODOR IS LIKE ROTTEN EGGS, SULPHUR, PHOSPHORUS. PROBLEM BEGAN WHEN VEHICLE WAS APPROX. 9 MONTHS OLD WITH LESS THAN 10,000 MILES. VEHICLE WAS BOUGHT NEW AND IS A 2002 FORD RANGER WITH 4.0, AUTO, 4X4. VEHICLE NOW HAS 17,405 MILES AND HAS BEEN BACK TO THE DEALER 4 OR 5 TIMES WITHOUT RESOLVE AND IS ABOUT TO GO BACK AGAIN. THE DEALER SAID THEY HAVE DONE EVERYTHING FORD HAS ADVISED THEM TO DO AND THEY DO NOT KNOW WHAT TO TRY NEXT. THE DEALER SAID FORD WILL NOT AUTHORIZE REPLACING THE CATALYTIC CONVERTOR BECAUSE THE PROBLEM WOULD START OVER AGAIN WHEN THE NEW CONVERTOR "BURNS" IN. THE DEALER TOLD ME THE FIRST TIME IT WOULD GO AWAY IN APPROX. 5,000 MILES. THE SMELL REMAINS AND, IF ANYTHING, IS GETTING WORSE. THE FRUSTRATION BEGAN WHEN I TOOK THE TRUCK IN THE FIRST TIME FOR THE EXHAUST ODOR AND A SEVERE JERK WHEN PUTTING THE TRANS. INTO REVERSE. THE SERVICE MANAGER SAID THE "JERK" WAS BECAUSE THE VEHICLE (10,008 MILES) WAS GETTING "BROKE IN" BUT THE SMELL WAS DUE TO THE CONVERTOR JUST "BURNING IN" BECAUSE IT WAS NEW! I'VE HAD 5 RANGERS SINCE 1996 AND PURCHASE 3 OTHER VEHICLES SINCE 1990 AND HAVE NEVER HAD THIS ODOR IN ANY OF THEM. *JB
TWO TIRES DETERMINED DEFECTIVE AT 517 MILES COULD NOT BE BALANCED. DT
CONSUMER STATES WHEN DRIVING 60MPH THE VEHICLE SHAKES VIOLENTLY, AND THE WHEELS LEAVES THE PAVEMENT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. TS
ON OCTOBER 30 2002,I WAS DRIVING A 2002 FORD RANGER,MY WIFE AND I WERE GOING TO K-MART AND JUST AS I WAS TURNING INTO THE PARKING SPACE,MY RANGER JUST TOOK OFF AND I HAD MY FOOT ON THE BRAKES TRYING TO STOP MY TRUCK,THE ENGINE SOUNDED LIKE IT WAS RUNNING WIDE OPEN AND I DID MANAGE TO STOP MY TRUCK WITHIN EIGHT FEET. BUT BY THAT TIME I HIT A SHOPPING CART AND A WHEEL/CHAIR SIGN. THE SHOPPING CART WEDGED BETWEEN MY TRUCK AND THE DODGE NEON THAT IT HIT. AND DID DAMAGE TO. AND THE SIGN BOUNCED OFF MY TRUCK AND HIT ANOTHER CAR,BUT IT ONLY PUT A SCRATCH ON THE OTHER CAR. THERE WAS AN WITNESS THAT HEARD AND SAW EVERYTHING. AND NOW MY INSURANCE COMPANY WILL NOT RENEW MY POLICY AS OF JULY 18 2003. I DID TAKE MY RANGER TO THE FORD GARAGE THE SAME DAY TO HAVE IT TESTED. AND ON NOVEMBER 10 2002,MY RANGER DID THE SAME THING AGAIN, BUT THANK GOD THERE WASN'T NO OTHER VEHICLE CLOSE BY AND I DID GET MY RANGER STOPPED. SO NOW WHO DO I NEED TO TURN TO FOR HELP....RLP PS. THIS ACCIDENT WAS REPORTED TO THE K-MART POLICE. *NLM
CONSUMER STATES THAT VEHICLE WAS ON A SLIGHT INCLINE, LIFTER FEET OFF OF BRAKE, VEHICLE DRIFTED BACKWARD, WITH VEHICLE IN DRIVE GEAR. CONTACTED DEALER. TS
VEHICLE WAS INVOLVED IN A HEAD ON COLLISION AND NEITHER AIR BAG DEPLOYED. *JG *JB
CONSUMER STATES WHEN BRAKING AND GENTLY TOUCH THE BRAKE PEDAL THE REAR WHEELS LOCK UP. MR
CONSUMER STATES WAS INVOLVED IN A HEAD-ON COLLISION AT APPROX 25MPH. BOTH DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS
I AM HAVING MULTIPLE PROBLEMS WITH MY 6 MONTH OLD TRUCK. A STRANGE OIL LOSS THAT WAS LOOSING 1-2 QUARTS OF OIL A WEEK, NOW FIXED FOR THE MOMENT. THE CLUTCH DISENGAGES IF ANY PRESSURE IS APPLIED TO THE CLUTCH PEDAL AND WILL NOT ENGAGE UNTIL THE PEDAL IS FULLY RELEASED, DEALER CLAIMS ITS NORMAL. VARIOUS ELECTRICAL PROBLEMS WITH THIS HEAP, INCLUDING FAILING SENSORS, INTERIOR LIGHT COMING ON WHEN IT WANTS TO, AND THE CHECK ENGINE LIGHT COMES ON OCCASIONALLY. THIS TRUCK HAS STARTING PROBLEMS SOMETIMES, YOU HAVE TO CRANK THE ENGINE FOR A LONG TIME(UP TO 30 SECONDS SOMETIMES) BEFORE IT WILL START. HAD TO HAVE A TIRE REPLACED WITH 1066 MILES ON THE VEHICLE BECAUSE SOME OF THE TREAD WAS BEGINNING TO COME OFF, VEHICLE WAS REALIGNED AT THE SAME TIME TO CURE A PULL TO THE RIGHT WHICH DID NOTHING STILL PULLS TO THE RIGHT. I HAVE TRIED TO GET IN CONTACT OF FORD MOTOR COMPANY TO GET THIS VEHICLE REPLACED UNDER A LEMON LAW TO NO AVAIL. I GET TOLD A STORY AND PUT OFF, THE DEALERSHIP I BOUGHT THIS THING FROM DOES THE SAME THING TRIES TO FIX IT TO NO AVAIL AND PUTS ME OFF. I PAID 15 THOUSAND DOLLARS FOR THIS TRUCK AND NOW MAY LOSE MY JOB BECAUSE IT IS NOT DEPENDABLE! SOMETHING MUST BE DONE THIS IS NOT HOW TO TREAT A REPEAT CUSTOMER, THIS BEING MY 4TH FORD PRODUCT AND MY LAST. *NLM
CONSUMER STATES THAT THE VEHICLE WAS INVOLVED IN A FRONTAL AND A ROLLOVER COLLISION OF 40-45 MPH AND NEITHER AIR BAG DEPLOYED. DEALER AND THE MANUFACTURER WILL BE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR
THE CONSUMER STATES THAT VEHICLE ROCKS WHILE DRIVING. THE CONSUMER HAD TAKEN THE VEHICLE TO THE DEALER, AND THE DEALER SUGGESTED THAT THE SPARK PLUGS NEEDED REPLACING. *MR THE CONSUMER SATES THAT THE VEHICLE GOES AT A RATE OF 2500+3000 RPM 202 RANGER, SHAKES IN THE NET OR PARK. THE ENGINE CUTS OUT AND JERKS AT HIGH SPEEDS, ALSO WHEN PASSING VEHICLES OR TRUCKS ON THE FREEWAYS-CUTS OUT, ITS VERY UNSAFE, AND THE BRAKES PULSATE/SHAKE WHEN APPLIED AT HIGHWAY SPEEDS. (6000 RPM, PLUS THE SPEEDOMETER SHOWS 120 MPH) CERTIFIED MECHANIC(S) HAVE STATED THAT THERE'S SOMETHING WRONG WITH THE VEHICLE. *SCC
MY HUSBAND AND I WERE DRIVING ON THE INTERSTATE. MY HUSBAND ATTEMPTED TO OVERTAKE A SLOW MOVING VEHICLE. HE HAD TO ACCELERATE BETWEEN 80 AND 85 TO OVERTAKE IN FAST MOVING TRAFFIC. OUR VEHICLE ACTED LIKE IT WAS STARVED OF FUEL AND WAS NOT RESPONDING. THIS PUT US IN A VERY DANGEROUS SITUATION AS THERE WAS OTHER TRAFFIC ON THE ROAD. WE CONTACTED OUR LOCAL FORD DEALERSHIP. THEY TEST DROVE THE VEHICLE AND STATED THAT THEY COULD NOT FIND A DEFECT. WE EXPRESSED OUR CONCERN THAT THE SUDDEN LOSS OF POWER PUTS US IN AN UNSAFE OVERTAKING SITUATION. WE WERE INVITED TO TAKE A TEST DRIVE WITH A TECHNICIAN. WE EXPRESSED OUR CONCERN FOR THE SAFETY OF THE TECNICIAN AND OURSELVES DURING A TEST DRIVE A HIGH SPEEDS. THE DEALERSHIP AND FORD MANUFACTURING STATED THERE WAS NOTHING WRONG WITH THE VEHICLE. FINALLY HAVING FAXED OUR CONCERNS TO THE DEALERSHIP ON10/14/02, WE WERE OFFERED ANOTHER TEST DRIVE WITH A SERVICE TECHNICIAN ON 10/15/02. DURING THE TEST DRIVE AT SPEEDS NOT EXCEEDING 65 MILES PER HOUR, THE TECHNICIAN EXPLAINED THAT THE VEHICLE HAS A "REV LIMITER" WHICH IS GOVERNOR WHICH STOPS ALL ACCELERATION AT 85 MPH. WE FEEL THAT THIS INABILITY TO GO ABOVE 85 MILES PER HOUR PLACES IN A VERY VULNERABLE POSITION. THE TRUCK WILL NOT BE ABLE TO RESPOND IN AN EMERGENCY OR AVOIDANCE SITUATION. THIS PLACES EVERYONES LIVES AT RISK. IT SEEMS THAT FORD MOTOR COMPANY IS THE ONLY ONE WHO HAS DECIDED HOW FAST THEIR TRUCKS SHOULD GO AND HAVE NOT TAKEN INTO CONSIDERATION THE DANGER THAT THEY A PLACING US IN. WITH REGARD TO THE AIR CONDITIONING UNIT, WE HAVE EXPERIENCED THE FOLLOWING: THE UNIT CYCLES ON AND OFF APPROX. EVERY 12 SECONDS. THIS CAUSES THE TRUCK TO SURGE EACH TIME THE UNIT COMES ON AS THERE IS A LOSS OF POWER TO THE ENGINE. THE UNIT ALSO MAKES A LOUD CLICKING SOUND AS IT COMES ON. THE CONSTANT SURGING OF THE ENGINE MAKES FOR A VERY UNCOMFORTABLE RIDE. THE FORD DELEARSHIP AND FORD MOTOR COMPANY DO NOT CONSIDER THIS A PROBLEM. MR
CONSUMER STATES WHEN VEHICLE IS IN NEUTRAL THERE A LOT OF SHAKING, WHEN DRIVING AT HIGHWAY SPEEDS RPM'S MAY BE AT 85 THEN VEHICLE SUDDENLY LOOSES POWER. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. MR
LABOR DAY 2002 MY 2002 FORD RANGER 2.3 LET ME DOWN. APPROX. 4000 MILE ON IT LEAVING SEQUIM WASHINGTON ON HWY 101 GOING TO PORT ANGELES WASHINGTON, I WAS TRAVELING 55 MILES HOUR. ALL A SUDDEN I SMELT GAS, THEN MY RANGER STARTED TO SPEW OUT LOTS OF BLACK SMOKE. THE MOTOR QUIT AND I PULLED OFF THI HWY. IT WON'T STATR UP. CALLED THE DEALER, THEY WERE JUST CLOSING UP TIME 4:30 PM LABOR DAY I SOPKE TO A SALEMAN, SERVIDE DEPT NOT WORKING, NO ONE TO HELP ME. I TOLD THE SALESMAN I WOULD GO BACK AND TRY TO START IT, IF I GOT IT STSRTID I WOULD TAKE IT HOME. NO HELP THE RANGER WAS INSURED. I WENT BACK, AFTER A FEW TIMES I GOT IT STARTED. BLACK SMOKE WAW COMING OUT OF THE TAIL PIPE. I REVERED THE ENGINE UP AND WAS ABLE TO DRIVE IT HOME IN SECOND AND THIRD GEAR MAINTANING 35 TO 40 MILES AN HOUR. GOPT UP THE NEX MORNING THE RANGER WOULD NOT START TILL I TRIED IT SEVERAL TIMES. IT DID START AND RAN PRETTY GOOG BUT WITH IGNITION TROUBLES. TRAVELING, MOTOR RUNNING 1800 TO 2800 RPM IN 5TH GEAR RANGER FELT LIKE IT WOULD SHIFT UP AND DOUN. TIMING WAS CHANING. SOME TIME ENGINE WOUL SHUT DOWN THEN COME BACK ON. FORD DEALER CAN'T FINED ANY THING WRONG. APPROX 16000 MILES LATER I TOOK RANGER TO A GARAGE. THERE COMPUTER SHOWED THE ENGINE WOUD DROP TWO CLYNDERS NOW AND THEN. SHUT DOWN AND RIGHT BACK ON. TOOK IGNITION PRINT OUT TO FORD DEALER, THEY STILL SAY THERE IS NOTHING WRONG.
WINDSHIELD WIPERS STOP WORKING DURING RAIN NEXT DAY WIPERS ARE FINE INTERMITTENT PROBLEM BUT A LIFE THREATENING SITUATION. DT
CONSUMER STATES THAT VEHICLE WILL TURN OFF BY ITSELF, ALSO WHILE DRIVING ON THE HIGHWAY IT WILL SLOW DOWN. NLMTHERE IS A GOVERNOR ON THE ENGINE THAT CUTS IN AND SLOWS THE VEHICLE. CONSUMER STATES THAT IF THERE WAS ANY KNOWN POSSIBILITY OF A GOVERNOR BEING ON THIS VEHICLE, HE WOULD NOT HAVE PURCHASED. *JG
CONSUMER STATES THAT THE VEHICAL WILL NOT START. TS
PURCHASED A NEW 2002 FORD RANGER 4X4 4DR XCAB WITH THE 4.0 ENGINE. VEHICLE IDENTIFICATION # [XXX], ON SEPTEMBER 14, 2002. AFTER COMING TO STOP, ENGINE HAS SURGED. FIRST TIME RPM WENT TO 1500 AND COULD KEEP THE TRUCK IN PLACE WITH BRAKE PRESSURE. TOOK TO DEALER FOR 3000 SERVICE IN DECEMBER AND REPORTED PROBLEM. DEALER PERFORMED NORMAL 3000 SERVICE AND FOUND NO PROBLEMS, HOWEVER THEY ASKED TO BE INFORMED IF IT HAPPENS AGAIN. THIS TIME ENGINE SURGED TO OVER 3000 RPM AND COULD NOT KEEP TRUCK STOPPED PUSHING INTO ANOTHER TRUCK IN FRONT OF ME. WE HIT BUMPERS AND THE ONLY WAY TO STOP MY TRUCK WAS TO SLAM THE TRANSMISSION INTO PARK. ARE THERE ANY OTHER REPORTED PROBLEMS OF ENGINE SURGE LIKE THIS. USING REGULAR GASOLINE IN THE TANK. TAKING TRUCK BACK TO DEALER FOR INSPECTION. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CONSUMER STATES THAT WHILE TRAVELING AT 35 MPH, CONSUMER LOST CONTROL OF VEHICLE. VEHICLE ROLLED OVER AIRBAGS DID NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. *MR
2002 RANGERS ARE APPARENTLY EQUIPPED WITH A SPEED CONTROL CHIP THAT LIMITS TOP END SPEED AND RPM'S. I WAS NOT INFORMED THAT MY VEHICLE WAS GOING TO BE CRIPPLED BY THIS DEVICE OR I WOULD NOT HAVE PURCHASED IT. WHEN DRIVING IN THE WESTERN US, THIS LIMITER HAS ALMOST CAUSED ME TO BE IN AN ACCIDENT 4 TIMES. FORD SHOULD BE COMPELLED TO TELL BUYERS THAT THIS VEHICLE HAS A SPEED LIMITER BEFORE THE SALE IS CLOSED.
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
WE, IN GOOD FAITH, PURCHASED A NEW 2002 FORD RANGER, EDGE EDITION FROM YOUR ROBSTOWN TEXAS DEALERSHIP ON 7/12/2002. NO SAFETY DEFECT LISTED. *AK
ON 2 OCASSIONS IN JULY 2002; FORD RANGER JUST STOPPED RUNNING...ALL SYSTEMS NON FUNCTIONING; RIGHT IN THE MIDDLE OF THE ROAD, WITH MILEAGE< 15,000. THERE WAS NO TIME TO PULL OFF ROAD AS NO WARNING LIGHTS CAME ON; ALL SYSTEMS SIMPLY FAILED. FIRST TIME IT WAS REPAIRED UNDER WARRANTY, IT HAPPENED AGAIN A WEEK LATER. I MIGHT ADD THEIR ROADSIDE SERVICE COULD NOT BE PROVIDED AS THEY HAD NO ONE AVAILABLE. I SAT FOR 2 HOURS UNTIL POLICE CAME BY & OBTAINED A TOW FOR ME. VICTORY FORD IN STOUGHTON MA. DID FIRST REPAIR & TRUCK WAS NOT RUNNING RIGHT. WHEN I BROUGHT IT BACK THE NEXT DAY; THEY STATED IT WAS ROAD TESTED. HOW CAN THEY ROAD TEST WHEN IN MILEAGE WAS THE SAME AS OUT MILEAGE? SECOND TIME REPAIR WAS DONE AT A DIFFERENT FORD DEALERSHIP, WHICH I HAVE NO PROBLEM WITH EXCEPT IT TOOK OVER A WEEK BEFORE THEY COULD GET TO IT. THE REPAIR WAS COMPLETED AND I WAS TOLD IT WAS THE MAIN COMPUTER CHIP. BUT IN CASE IT HAPPENED AGAIN THEY GAVE ME AN EXTRA CHIP AND SHOWED ME HOW TO INSTALL IT !!! REAL CONFIDENCE BUILDER!! TRUCK CONTINUED TO RUN ROUGH BUT I WAS TOLD THIS WAS TYPICAL OF FORD BY THE MECHANIC. SECOND COMPLAINT...ENGINE LIGHT CAME ON, AND WHEN I WENT TO FORD GARAGE THEY TOLD ME THEY COULDN'T GET TO IT FOR DAYS, BUT THAT IT WAS PROBABLY ALRIGHT TO DRIVE, BUT THAT I SHOULD HAVE IT CHECKED OUT. HOW DO I GET IT CHECKED OUT WHEN NO LOCAL FORD GARAGES COULD DO IT. TOOK MY CHANCES AND WENT ON VACATION. WHEN I ARRIVED AT MY DESTINATION; A MALE RELATIVE CALLED A FORD GARAGE IN N.H. THE PROBLEM..A DPFE SENSOR & IT WAS PROMPTLY REPAIRED. THIS GARAGE IN CONWAY N.H. (MACDONALD MOTORS) TREATED ME THE WAY I FELT ALL CUSTOMERS SHOULD BE TREATED. MUST I GO OUT OF STATE NOW TO GET TRUCK FIXED WHICH IS STILL UNDER WARRENTY AND <18,000 MILES ON IT. THANK YOU FOR HEARING ME OUT & ALLOWING ME TO VENT. I HAVE BEEN A FORD OWNER FOR MANY YEARS & TRADE VEHICLES EVERY 2 YEARS. GUESS IT'S TIME TO SEEK ANOTHER AUTO MAKER.*AK
VEHICLE FAILED TO START DUE TO ANTI-THEFT SYSTEM LOCKING MODE KICKING IN. VEHICLE SHOWED NO SIGNS OF HAVING POWER, AND WOULDN'TSTART UNTIL THE FOLLOWING DAY. DEALER STATED THAT FORD ENGINEERS WERE LOOKING INTO THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.*AK
I AM AFRAID TO DRIVE THE TRUCK NOW BECAUSE IF THE AIRBAG GOES OFF, IT WILL HURT ME. *AK
AS I WAS DRIVING ON AN INTERSTATE HIGHWAY, I ATTEMPTED TO PASS ANOTHER VEHICLE. THE OTHER VEHICLE SPED UP; I SLOWED; HE SLOWED; OBVIOUSLY A GAME OF SOME KIND WAS BEING PLAYED THAT I WANTED NO PART OF, SO I TRIED TO GET AWAY AND WHEN I HIT 85MPH, MY VEHICLE CEASED TO ACCELERATE AND BEGAN ACTING LIKE IT WAS STARVED FOR GAS. I SPOKE TO MY DEALER AND FORD MOTOR COMPANY AND LEARNED THAT THE VEHICLE HAS A "REV LIMITER" WHICH IS APPARENTLY A GOVERNOR THAT STOPS ALL ACCELERATION AT 85MPH. AS FAR AS I HAVE BEEN ABLE TO DETERMINE, FORD IS THE ONLY VEHICLE MADE THAT HAS SUCH A LIMITER AND IT CANNOT BE REMOVED OR ALTERED. WHEN I ASKED FORD WHY, I WAS TOLD IT WAS FOR MY OWN GOOD SINCE SPEED LIMITS ARE MAXIMUM OF 70-75 MPH ACROSS AMERICA . I THEN ASKED WHY THE SPEEDOMETER WENT TO 120 MPH AND THEY SAID THE VEHICLE WAS DESIGNED FOR IT BUT FORD CHOSE TO NOT LET DRIVERS EXCEED 85. I ASKED WHY FORD FELT COMPELLED TO HOLD A DRIVER TO 85 WHEN EVERY OTHER MANUFACTURER DID NOT AND HOW SAFE WAS IT TO ALLOW ME TO GO ONLY 10MPH OVER THE MAXIMUM SPEED WHEN THAT ALSO MEANT I COULD GO 55MPH OVER IN AN AREA POSTED FOR 30MPH. SAME ANSWER--FOR MY OWN GOOD. ONE OF THE MANY PROBLEMS WITH THIS IS THAT IN RARE EMERGENCY OCCASIONS (SUCH AS PASSING AN 18 WHEELER AND SOMEONE AHEAD PULLING OUT FROM A SIDE ROAD COMING IN MY DIRECTION--THERE ARE PROBABLY BETTER EXAMPLES), I MAY BE PAST THE POINT OF BEING ABLE TO SLOW DOWN OR ANOTHER CAR MAY BE BEHIND ME, AND WE ALL GET KILLED BECAUSE FORD DECIDED THEIR CARS SHOULD GO SLOWER THAN EVERY COMPARABLE VEHICLE ON THE ROAD. I COULD UNDERSTAND ALL CARS TOPPING OFF AT 85, BUT NOT ONLY ONE--AND NOT ONE THAT HAS EVERY INDICATION IT WOULD GO FASTER IN AN EMERGENCY AND FORD NEVER TELLING YOU ANYTHING TO THE CONTRARY UNTIL THE EMERGENCY OCCURS. THIS MAY BE THE FIRST, OR ONLY, COMPLAINT YOU EVER RECEIVE ABOUT A CAR GOING TOO SLOW, BUT IT WAS A REAL PROBLEM AND I FOUND IT EXTREMELY FRUSTRATING AND DANGEROUS.*AK
VEHICLE HAS STALLED OUT WHILE DRIVING ON THREE (3) OCCASIONS AND WAS PREVENTED FROM STALLING ON ONE OTHER. FIRST OCCURRENCE WAS ON 06/14/02 WITH APPROXIMATELY 2800 MILES, VEHICLE WAS TRAVELING APPROX. 15-20 MILES AN HOUR AND TURNING INTO A PARKING LOT. SECOND FAILURE WAS ON 07/09/02 WITH APPROX. 3650 MILES, VEHICLE AGAIN WAS MAKING A TURN AT APPROX. 15 MPH. THIS FAILURE OCCURRED THE EVENING OF PICKING UP THE VEHICLE FROM JEROME DUNCAN FORD FOR SERVICE. HOWEVER, JEROME DUNCAN REFUSED TO ITEMIZE THIS PROBLEM ON THEIR REPAIR LIST BECAUSE THE VEHICLE WAS CURRENTLY RUNNING AND DID NOT STALL OUT IN THEIR POSSESSION. THIRD FAILURE OCCURED 08/11/02 WITH APPROX. 5700 MILES, VEHICLE WAS TRAVELING AT APPROX. 25-30 MPH ATTEMPTING TO TURN OR CURVE TO THE LEFT. EACH TIME THIS "STALL OUT" HAS OCCURRED THE ENGINE HAS BEEN WARM AND THE GAS TANK HAD 1/4 OR MORE OF GAS IN IT. I PREVENTED THE FOURTH OCCURRENCE FROM HAPPENING WHEN STOPPED AT A TRAFFIC LIGHT AND GIVING THE ENGINE SOME GAS WHILE KEEPING ONE FOOT ON THE BRAKE. I HAVE TAKEN THIS VEHICLE IN FOR SERVICING FOR THIS PROBLEM 3 TIMES, HOWEVER, 2 OF THE TIMES JEROME DUNCAN FORD HAS REFUSED TO DOCUMENT IT, SAYING THE VEHICLE IS RUNNING AND APPEARS TO BE IN WORKING ORDER. ONLY ONCE HAS THIS VEHICLE BEEN DOCUMENTED WITH A FORD DEALER FOR ISSUES, RUSS MILNE FORD 24777 HALL RD. MACOMB MI 48042 (810) 948-7700. THE TECHNICIANS THERE HAVE NOT BEEN ABLE TO DETERMINE THE CAUSE FOR THE STALL OUTS. I WILL ONCE AGAIN TAKE MY VEHICLE IN AND HAVE THIS PROBLEM DOCUMENTED TO ENSURE MY CASE UNDER THE MICHIGAN LEMON LAW. BECAUSE THE VEHICLE "STALLS OUT" ALL POWER IS LOST, ENABLING ME TO STEER PROPERLY AND POSSIBLY ENDANGERING MYSELF AND OTHERS. ON THE SECOND OCCURRENCE I NARROWLY MISSED A HEAD ON COLLISION. I WOULD LIKE THIS MATTER INVESTIGATED AND WOULD APPRECIATE YOUR ASSISTANCE. THANK YOU.*AK