2002 Ford Taurus Complaint Log

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THE FRONT SUSPENSION ON THE PASSENGER SIDE HAS FAILED. THE CONTACT ALSO STATED THAT AS SHE MOVED HER VEHICLE INTO THE DRIVEWAY THE SUSPENSION SNAPPED AND RIPPED THE TIRES. THE VEHICLE WAS TOWED TO THE DEALER AND CONTACT WAS TOLD THAT THERE WERE NO RELATED RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 60,000.

FRONT COIL SPRING BROKE ---PUNCTURED TIRE ----SPRING DROPPED DOWN ON TRANSAXLE ----LEFT FRONT DROPPED TO ROAD SURFACE -----CAUSING LOSS OF CONTROL. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH IN REVERSE OUT OF HIS GARAGE THE FRONT DRIVER SIDE TIRE EXPLODED. AFTER EXAMINING THE TIRE THE CONTACT NOTICED THAT THE COIL SPRING PUNCTURED THE TIRE AND CAUSED A BLOW OUT. A LOCAL MECHANIC REPLACED THE STRUTS, COIL SPRING, BALL BEARING, AND THE TIRE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 103000.

ON SUNDAY MORNING I WENT TO GET A PAPER, I STARTED TO BACK THE 2002 FORD TAURUS OUT OF MY DRIVEWAY, WHEN I HEARD A LOUD NOISE FROM THE FRONT OF THE CAR. I THOUGHT IT WAS FROM ICE BUILD UP AND THE COLD WEATHER. WHILE DRIVING DOWN THE ROAD I COULD HEAR SOME NOISE COMING FROM THE FRONT DRIVERS SIDE. I WENT ABOUT TWO MORE BLOCKS TO THE GAS STATION TO GET THE PAPER, AS I PULLED IN THE PARKING LOT THE DRIVERS SIDE FRONT TIRE WENT FLAT. I CHANGED THE TIRE, TO MY SURPRISE THE WHOLE INSIDE OF A NEW TIRE WAS TORN THRU ALL THE WAY AROUND. AFTER FURTHER INSPECTION TO SEE WHAT CAUSED THIS, MY COIL SPRING WAS BROKE AND THE SHARP EDGE OF THE SPRING TORE THE INSIDE OF THE TIRE ALL THE WAY AROUND. I SPUN THE SHARP EDGES OF THE SPRING TO THE INSIDE AWAY FROM THE SPARE TIRE SO I COULD GET IT HOME AND TO THE REPAIR SHOP. MONDAY MORNING I DROVE THE CAR TO THE REPAIR SHOP TO GET IT FIXED, I WAS TOLD BY THEM THAT THERE MIGHT BE A RECALL ON THE COIL SPRINGS. I WAS FLYING OUT OF STATE ON VACATION, WHEN I RETURNED THEY TOLD ME THE RECALL ONLY WAS ON THE 1999-2001 FORD TAURUS. THE SHOP CHANGED THE FRONT COIL SPRINGS, STRUT BEARINGS AND ALIGNED THE FRONT END. I HAD TO GO TO ANOTHER SHOP TO GET ANOTHER NEW TIRE AND HAVE IT BALANCED. I CALLED FORDS 1-800 NUMBER TOOK MY INFORMATION, BUT WAS TOLD NO RECALL, YOU DIDN'T BRING IT IN TO A FORD DEALER TO BE REPAIRED, AND ITS NOT UNDER WARRANTY. I COULD NOT GET ANY ANSWERS TO MY QUESTIONS, WHAT WOULD HAVE HAPPENED IF I WAS TRAVELING 55MPH AND THIS HAPPENED?, AND WHAT CHANGED IN THE COIL SPRINGS FROM THE 2001 TAURUS AND THE 2002 TAURUS SPRINGS. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT ATTEMPTED TO DRIVE HIS VEHICLE FROM A PARKING SPACE INTO HIS DRIVEWAY; HOWEVER, HE WAS UNABLE TO DO SO SINCE THE DRIVERS SIDE TIRE WAS FLAT. UPON FURTHER INSPECTION, HE FOUND THAT THE FRONT COIL SPRING WAS BROKEN AND PUNCTURED THE FRONT TIRE. THE MANUFACTURER WOULD NOT ASSUME LIABILITY FOR THE FAILURE. THERE WERE NO RECALLS FOR HIS YEAR, MAKE AND MODEL. THE CONTACT WAS AWAITING REPAIRS AT HIS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 151,525. UPDATED 4/7/2010 *CN UPDATED 06/28/10*JB

I WENT TO BUY NEW TIRES FOR MY SON'S 2002 TAURUS TODAY. I WAS INFORMED FROM THE TECH AT THE TIRE STORE THAT THE PASSENGER COIL SPRING WAS BROKEN. I TOLD HIM TO REPLACE BOTH FRONT COIL SPRINGS AND STRUT MOUNTS. THE REPAIRS ARE GOING TO BE IN THE NEIGHBORHOOD OF $840.00. I WILL HAVE THE EXACT PRICE COME MONDAY. IN THE MEAN TIME, I WAS LOOKING THROUGH THIS SITE AND WAS BLOWN AWAY BY THE NUMBER OF COMPLAINTS ON THIS ISSUE. I CAN'T BELIEVE THAT THIS AGENCY OR FORD HAS NOT DONE ANYTHING IN REGARDS TO IT. I AM GOING TO COMPLAIN TO THE FORD DEALER COME MONDAY AND HOPE TO GET THE BALL ROLLING FOR A RECALL. *TR

BOTH FRONT COIL SPRINGS BROKE AT DIFFERENT TIMES AND PUNCTURED THE SIDE OF THE TIRES (UNFIXABLE). THE CAR WAS NOT MOVING IN EITHER CASE. *TR

I WAS PULLING OUT OF A DRIVEWAY IN MY VEHICLE, AND AS I BACKED OUT OF MY PARKING SPOT I HEARD A POPPING NOISE. BY THE END OF THE DRIVEWAY I KNEW THERE WAS SOMETHING WRONG, SO I GOT OUT TO CHECK. THE FRONT LEFT SPRING ON MY 2002 FORD TAURUS HAD BROKEN AND SLICED MY TIRE OPEN, CAUSING THE POPPING NOISE I HAD HEARD. AS A RESULT OF THIS, MY CAR WAS NOT DRIVABLE. MY VEHICLE HAD TO BE TOWED TO A REPAIR FACILITY, AND IT WILL COST $350 FOR A NEW TIRE, NEW SPRINGS, A FRONT END ALIGNMENT AND LABOR. HAD I BEEN TRAVELING ON AN EXPRESSWAY GOING 70 MPH THIS COULD HAVE BEEN FATAL. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE ATTEMPTING TO PULL OUT OF HER DRIVEWAY, THE CONTACT HEARD A LOUD BANG AND THEN SHE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS DEFLATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPAIRED THE FRONT COIL SPRING AND STRUT. APPROXIMATELY ONE YEAR LATER, THE CONTACT WAS TRAVELING APPROXIMATELY 60 MPH, WHEN SHE HEARD A LOUD NOISE AND NOTICED THAT THE PASSENGER SIDE TIRE WAS DEFLATED. BOTH THE DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGES WERE 190,000. THE FAILURE MILEAGES WERE APPROXIMATELY 175,000. BW UPDATED 3/1/11 *CN THE CONSUMER STATED THE REPAIR WAS COMPLETED ON FEB 9, 2011. THE TOTAL COST WAS $270. FOR THE STRUT, COIL SPRING AND TIRE. UPDATED 03/03/11. *JB

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT SHE HEARD A LOUD BANGING NOISE WHILE DRIVING 5 MPH. UPON EXITING THE VEHICLE, SHE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING HAD FRACTURED AND PIERCED THE TIRE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THREE OF THE FOUR COIL SPRINGS WERE REPLACED. THE FOURTH COIL SPRING FRACTURED APPROXIMATELY TWO YEARS LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

2002 FORD TAURUS - FRONT STRUT AND COIL SPRING FAILURE. ON 12/31/09 AS I WAS BACKING OUT OF DRIVEWAY THE RIGHT FRONT COIL STRUT SPRING SNAPPED AND PUNCTURED THE TIRE. (TIRE WAS 6 MOS OLD WITH ONLY ABOUT 9000 MILES OF USE) I HAD THE VEHICLE SERVICED AT A LOCAL MECHANIC SHOP THEN ON THE SAME DAY AND WITHIN HOURS OF FIRST EVENT AS I WAS BACKING UP THE LEFT SPRING SNAPPED AND PUNCTURED THE NEW TIRE I HAD JUST PURCHASED. I HAD PURCHASED TWO NEW TIRES SINCE I HAD TO CHANGE THE TIRES AS A PAIR. I NOW HAVE HAD TO PURCHASE A THIRD NEW TIRE TO REPLACE THE NEW ONE ON LEFT SIDE THAT WAS PUNCTURED IN THE SECOND INCIDENT. THE BREAK POINT OF BOTH SPRINGS IS IDENTICAL TO THE POINT WHERE THE SPRING BROKE THE METAL IS SNAPPED IDENTICALLY IN THE EXACT SAME SPOT ON EACH SPRING AND THE FRACTURE LINE AT THE BREAK POINT IS THE EXACT SAME ON EACH BROKEN PIECE. I HAVE SAVED THE PIECES OF THE SPRING. I FIND IT VERY SUSPECT THAT THE SPRINGS WOULD SNAP WITHIN HOURS OF EACH OTHER AT THE EXACT SAME SPOT ON EACH SPRING. ALL TOLD THE DAMAGES INCURRED WILL AMOUNT TO OVER $600. I AM EXTREMELY FORTUNATE THAT THIS DID NOT OCCUR WHILE DRIVING AS JUST A DAY PRIOR I HAD RETURNED HOME ON A 250 MILE HIGHWAY TRIP. *TR

I HAVE A 2002 FORD TAURUS. WHILE BACKING OUT OF THE DRIVEWAY, THE LEFT FRONT COIL SPRING BROKE AND RIPPED APART THE WHOLE FRONT TIRE. THE CAR WAS UNDRIVEABLE AND HAD TO BE TOWED TO A GARAGE. I WAS TOLD BY THE MECHANICS THAT THIS IS A PRETTY COMMON PROBLEM WITH 2002 TAURUS AND THAT THE FRONT STRUT ASSEMBLY HAD TO BE REPLACED ON BOTH SIDES AND ALSO SWAY LINK INSTALLED. TOTAL COST FOR LABOR, PARTS AND TOWING WAS $910.54 PLUS THE COST OF A NEW TIRE. THE MECHANIC ALSO SAID THAT I WILL NEED A WHEEL ALIGNMENT. THE BROKEN COIL SPRING LOOKED BRAND NEW AND WAS NOT RUSTED. I,M LUCKY THIS HAPPENED IN THE DRIVEWAY AND NOT WHEN THE CAR WAS BEING DRIVEN 65 MPH DOWN THE HIGHWAY. WHEN I CALLED FORD MOTOR CO. THEY SAID THAT THERE IS NO RECALL ON BAD COIL SPRINGS FOR 2002 FORD TAURUS. I CHECKED THE INTERNET AND FOUND ALOT OF COMPLAINTS ABOUT BROKEN COIL SPRINGS ON THE 2002 TAURUS AND FEEL THIS IS A SAFETY ISSUE BECAUSE THE BROKEN COIL SPRING WILL IMMEDIATELY RIP APART THE FRONT TIRE AND COULD CAUSE SERIOUS INJURY IF TRAVELING ON A HIGHWAY. *TR

THE FRONT RIGHT COIL SPRING BROKE ON MY 2002 FORD TAURUS, CAUSING MY TIRE TO HAVE ONE SIDE COMPLETELY SLICED OFF AND BLOW OUT. UPON GETTING THIS FIXED, THE MECHANIC NOTICED THE BACK RIGHT SPRING WAS ALSO BROKEN. I HAD NOT HAD ANY COLLISIONS OR ANYTHING TO CAUSE THIS. UPON SEARCHING THE WEB, I DISCOVERED THAT THERE WAS A RECALL ON YEARS UP TO 2001 FOR FORD TAURUS'S ON THIS PROBLEM. I BELIEVE THE RECALL SHOULD BE EXTENDED TO AT LEAST 2002. THE PARTS WERE REPLACED ON BOTH BROKEN SPRINGS, BUT IT TOOK 12 DAYS TO GET IT DONE! *TR

MY TAURUS EXPERIENCED A STRUT COIL SPRING FAILURE WHICH RESULTED IN THE CUTTING THE INSIDE WALL OF THE RIGHT FRONT TIRE. BOTH STRUTS HAD TO BE REPLACED. IF THIS HAD HAPPENED THE HIGHWAY IT WOULD HAVE BEEN EXTREMELY DANGEROUS. I REPLACED ONE STRUT LAST YEAR SAMETIME AND OTHER THIS WEEK. *TR

TL* THE CONTACT HAS 2002 FORD TAURUS. THE CONTACT HAD THE FRONT COILS SPRINGS FAIL ON THE VEHICLE, AS A RESULT IT BLEW OUT THE TWO FRONT TIRES. THERE IS A RECALL ON THE OLDER MODEL TAURUS WITH CAMPAIGN NUMBER 04V332000. THE DEALER HAD NOT BEEN CONTACTED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WAS 55000. UPDATED 05/04/10. *LJ UPDATED 08/24/10

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE REVERSING OUT OF THE GARAGE, THE FRONT COIL SPRING FRACTURED, AND THEN PUNCTURED A WHOLE IN THE TIRE. SHE CALLED THE DEALERSHIP IN REFERENCE TO RECALL NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). SHE WAS ADVISED THAT SINCE HER VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, SHE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 198,000.

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE REVERSING HE HEARD A LOUD BANG, AND THEN THE TIRE WENT FLAT. UPON INSPECTION HE NOTICED THAT THE COIL SPRINGS HAD FRACTURED. WHILE BEING TOWED THE DRIVER-SIDE TIRE AND COIL SPRING FRACTURED. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WERE NO RECALLS FOR HIS VEHICLE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE OWNERS EXPENSE. THE FAILURE AND CURRENT MILEAGES WERE 80000.

MY 2002 FORD TAURUS HAS BROKEN BOTH REAR COIL SPRINGS. THE CAR IS DRIVEN IN THE WESTERN NEW YORK AREA ALL OF IT'S LIFE AND HAS ABOUT 100,000 MILES. THERE WAS NO OTHER DAMAGE TO THE VEHICLE. I HAVE HEARD OF OTHER MODEL YEARS ALSO HAVING THIS PROBLEM. I'M GOING TO REPLACE THESE TO CORRECT THIS PROBLEM, AND KEEP THE OLD PARTS. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 25 MPH THE DRIVER SIDE FRONT COIL SPRINGS BROKE, PUNCTURED THE TIRE AND BROKE THE FRONT STABILIZER BAR. THE VEHICLE WAS TOWED TO A GARAGE TO BE REPAIRED. THE DEALER AND THE FORD MANUFACTURER WERE NOTIFIED. A COMPLAINT WAS FILED SINCE THERE WERE NO RECALLS OR VALID WARRANTIES. THE FAILURE MILEAGE WAS 83,000.

2002 FORD TAURUS. BOTH REAR COIL SPRINGS BROKE DECEMBER 2009 AND JANUARY 2010.. HAD TO HAVE BOTH COILS AND STRUTS REPLACED AND STABILIZER BAR, OVER $2,000. FRONT ONE BROKE AND PUNCTURED/RUINED TIRE FEBRUARY 2010, REQUIRING A TOW TO DEALER MECHANIC. LUCKILY THE FRONT ONE BROKE WHILE IN DRIVEWAY AND NOT WHILE DRIVING. SEEMS A BIT TOO COINCIDENTAL FOR 3 TO BREAK IN SUCH A SHORT TIME. I DON'T FEEL SAFE, SO HAD THE OTHER FRONT ONE REPLACED BEFORE IT SNAPS. ANOTHER OVER $2,000 BILL. *TR

BACKED OUT OF GARAGE, FRONT OF CAR SHOOK THEN LEFT FRONT END DROPPED. THE TOW TRUCK DRIVER RETRIEVED A PIECE OF THE BROKEN SPRING OUT OF THE TIRE, WHICH WAS THE CAUSE OF THE PUNCTURE. THIS IS THE ONLY OCCURRENCE UNDER CURRENT OWNERSHIP. TO CORRECT THE PROBLEM, THE CAR HAD TO BE TOWED TO THE GARAGE WHERE THE LEFT FRONT SPRING AND TIRE WERE REPLACED. IN ADDITION, THE SWAY BAR LINK WAS BROKEN WHEN THE SPRING BROKE THEREFORE THIS PART ALSO HAD TO BE REPLACED. THE BLESSING HERE IS THAT THIS DEFECT OCCURRED WHILE BACKING OUT OF MY OWN GARAGE RATHER THAN A HIGHWAY--HENCE GREATLY DECREASING MY RISK OF PERSONAL INJURY. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THE FRONT DRIVER SIDE TIRE WAS FLAT. WHILE ATTEMPTING TO REPLACE THE TIRE, THE CONTACT FOUND THAT THE FRONT COIL SPRINGS WERE FRACTURED. THE DEALER REPLACED THE COIL SPRINGS. THE FAILURE MILEAGE WAS 103,000 AND THE CURRENT MILEAGE WAS 109,000.

MY WIFE WAS BACKING OUR 2002 TAURUS FROM OUR GARAGE WHEN SHE HEARD A LOUD EXPLOSION FROM THE FRONT OF THE CAR. WE DISCOVERED THAT THE LEFT COIL SPRING HAD BROKEN AND ALSO PUNCTURED OUR TIRE. REPLACEMENT OF THE SPRINGS, STRUTS AND TIRES COST OVER $1,000. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. HE HEARD A LOUD BANG WHILE PARKING THE VEHICLE. LATER, HE ATTEMPTED TO REVERSE THE VEHICLE OUT OF THE DRIVE-WAY,BUT IT WOULD NOT RESPOND. UPON VEHICLE INSPECTION HE NOTICED THAT THE COIL HAD FRACTURED AND THEN PUNCTURED THE FRONT DRIVER'S SIDE TIRE. THE VEHICLE WAS TOWED TO A LOCAL SERVICE DEALER AND HE WAS ADVISED THAT HIS MODEL YEAR WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 04V332000(SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). ADDITIONALLY THE POWER STEERING PUMP FAILED ON HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 115,000. UPDATED 01/26/10 *BF UPDATED 01/26/10.*JB

FRONT COIL SPRING ON 2002 TAURUS SHEARED AND BROKE. THIS RESULTED IN THE BROKEN COIL TO SLIP OVER THE COMPRESSION BRACKET, AND PUNCTURE THE FRONT TIRE. FORTUNATELY THIS OCCURRED AS I APPROACHED MY DRIVEWAY AS COMPARED WITH THE CONSEQUENCES HAD I BEEN ON THE FREEWAY. THE LOCAL FORD DEALER SAID THEY HAVE SEEN THIS PROBLEM NUMEROUS TIMES BUT ALSO SAID THAT FORD HAS NOT ACKNOWLEDGED THE DEFECT AND WOULD NOT BE COVERED BY FORD. *TR

IN THE SUMMER OF 2009 MY 2002 FORD TAURUS WAS TAKEN TO THE SHOP FOR BRAKE ISSUES. WHILE THERE, THE CAR'S BACK SPRINGS WERE FOUND TO BE BROKEN. TO REPAIR THIS PROBLEM NEW PARTS WERE REQUIRED AND SUBSEQUENTLY BOUGHT AND REPLACED IN MY CAR. RECENTLY, IN THE PAST MONTH MY CAR STARTED TO HAVE PROBLEMS WITH THE SUSPENSION AGAIN. WHEN I TOOK IT IN TO THE SHOP THEY TOLD ME THAT THE FRONT SPRINGS WERE BROKEN. AGAIN NEW PARTS WERE REQUIRED TO FIX IT. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE. HE STOPPED THE VEHICLE AND OBSERVED THAT THE TIRE WAS FLAT. THE TIRE BECAME FLAT AS A RESULT OF A FAULTY FRONT COIL SPRING ON THE DRIVERS SIDE OF THE VEHICLE. FORD MOTOR COMPANY STATED THAT THEY WERE NOT AWARE OF THE FAILURE IN ANY OF THE 2002 FORD VEHICLES. THE CURRENT MILEAGE IS 53,469 AND THE FAILURE MILEAGE WAS 53,457. UPDATED 01/06/10 *BF UPDATED 01/07/10.*JB

TL* THE CONTACT OWNS A 2002 FORD TAURUS. WHILE EXITING A PARKING SPACE HE NOTICED THAT HIS DRIVER-SIDE REAR TIRE WAS FLAT. A MECHANIC CAME TO INSPECT THE VEHICLE, AND CONCLUDED THAT THE COIL SPRING HAD FRACTURED AND PUNCTURED A WHOLE TROUGH THE TIRE. HE CONTACTED THE DEALER. A TECHNICIAN STATED HIS MODEL YEAR WAS EXCLUDED FROM RECALL # 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 104,000.

2002 FORD TAURUS FRONT DRIVER SIDE SPRING BROKE IN HALF AND SHREDDED THE INNER WALL OF THE TIRE. *TR

2002 FORD TAURUS, LEFT REAR COIL SPRING BROKE. PUNCTURED REAR TIRE. COIL SPRING AND TIRE REMOVED AND REPLACED. BROKEN COIL SPRING IS IN MY POSSESSION. *TR

BROKEN FRONT COIL SPRING. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE DRIVER-SIDE FRONT SPRINGS FRACTURED WHILE REVERSING OUT OF A PARKING SPACE AT 4 MPH. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE TECHNICIAN DISCOVERED THAT THE PASSENGER REAR SPRINGS HAD FRACTURED ALSO. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 55,000.

LAST WEEK A FRONT COIL ON MY TAURUS FRACTURED--VERY LIKELY DUE TO INADEQUATE CORROSION PROTECTION--AND PROTRUDED INTO MY TIRE--SHREDDING THE SIDEWALL OF THE FRONT LEFT TIRE. IF WE HAD BEEN DRIVING AT A HIGHER SPEED, THIS WOULD LIKELY HAVE LEAD TO SERIOUS INJURY OR DEATH TO MYSELF, MY WIFE, OR MY 9 MONTH OLD CHILD. I HAVE BEEN UNABLE TO OBTAIN PROPER GUIDANCE AS TO IF FORD MOTOR COMPANY WILL INCLUDE MY VEHICLE IN ITS CUSTOMER SATISFACTION PROGRAM 03M02--OR ANY OTHER PROGRAM THAT PROVIDED FOR EXTENDED WARRANTY COVERAGE OF THE FRONT COIL SPRINGS FOR CERTAIN 2000-2003 FORD VEHICLES DUE TO MANUFACTURING DEFECT. A CURSORY SEARCH OF THE INTERNET--SPECIFICALLY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S (NHTSA) WEBSITE--UNCOVERED THAT THIS IS A WIDESPREAD PROBLEM --AS EVIDENCED BY FORD'S RECALL OF TAURUS'S FROM 1999-2001. *TR

2002 FORD TAURUS FOUR BROKEN SPRINGS, PUNCTURED TIRES, NO RECALL ON THIS YEAR CAR ; PLUGGED HEATER CORE, FRAME ROT,

I HAVE A 2002 FORD TAURUS SES WITH 225,000 MILES. ONE DAY WHEN I WAS DRIVING THE CAR DOWN THE ROAD THE FRONT WINDOW GOT THIS PERFECT ROUND CRACK IT THE WINDOW THEN ALMOST SHATTERED. I DID NOT REPLACE IT YET TO SEE ABOUT A RECALL. *TR

TL* THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED WHILE PULLING OUT OF A PARKING SPACE THE FRONT SPRING BROKE ON THE DRIVER SIDE PUNCTURING THE TIRE. THE CONTACT TOOK THE VEHICLE TO SEARS TO HAVE THE TIRE AND THE FRONT SPRING REPLACED. A MONTH LATER WHILE DRIVING AT 50 MPH THE REAR DRIVER SIDE SPRING BROKE AND PUNCTURED THE TIRE. THE CONTACT CALLED THE DEALER AND THE DEALER INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE CONTACT SAW A RECALL REGARDING THE SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, BUT THE 2002 YEAR/MODEL WAS NOT INCLUDED. FAILURE MILEAGE WAS 64,000.

TL* THE CONTACT OWNS A 2002 FORD TAURUS . WHILE REVERSING THE VEHICLE SHE HEARD A LOUD NOISE COMING FROM THE DRIVER-SIDE. UPON FURTHER INSPECTION SHE NOTICED THAT THE COIL SPRING HAD FRACTURED, WHICH SUBSEQUENTLY PUNCTURED A HOLE IN THE TIRE, CAUSING IT TO BECOME FLAT. THE DEALER WAS NOTIFIED, AND SHE WAS ADVISED THAT IT WOULD COST BETWEEN 400.00 TO 1500.00 TO REPAIR THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 120000.

BROKEN COIL SPRINGS FRONT AND REAR ON A 2002 FORD TAURUS. RESULTING IN PUNCTURED TIRES IN BOTH CASES. THEY BROKE WITHIN 7 MONTHS OF EACH OTHER. LIVING IN MASS. *TR

WATER LEAKS INTO THE HEATER BLOWER BOX WHEN RAINING AND THEN TO THE PASSENGER SIDE FLOOR INSIDE THE CABIN. THE WATER HAS SHORTED OUT THE BLOWER MOTOR RESISTOR AND THE BLOWER MOTOR. THIS ALSO CAUSED RUST TO FORM ON THE FAN, THE MOTOR AND RESISTOR PACK. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE BOLT SNAPPED OFF OF THE WHEEL CAUSING THE CONTACT TO DRIVE THE VEHICLE TO THE SIDE OF THE ROAD, THE CONTACT ALSO NOTICED THAT THE VEHICLE WAS HARD TO MANEUVER AFTER THE BOLT CAME OFF. A METAL COMPANY TESTED THE BOLT AND INFORMED THE CONTACT THAT THE BOLT WAS MADE OF DECOMPOSING METAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER BUT TO A PERSONAL MECHANIC FOR SERVICE. THE APPROXIMATE FAILURE MILEAGE WAS 155,108 AND THE APPROXIMATE CURRENT MILEAGE IS 157,108 THE CONSUMER STATED WHILE DRIVING HE SUDDENLY LOST STEERING CAPABILITIES. UPDATED EVOQ 06/09/10.*JB UPDATED 08/23/11. *JB

TL*THE CONTACT OWNS A 2002 FORD TAURUS. THE CONTACT STATED THAT THREE DAYS AFTER THE VEHICLE WAS PURCHASED IT WAS INSPECTED AND THE INSPECTOR STATED THAT THE REAR SUSPENSION AND THE BRAKES WERE DEFECTIVE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC TO HAVE THE BRAKES AS WELL AS THE TIRES REPLACED. THE CONTACT STATED THAT THE DEALER SOLD HER AN UNSAFE VEHICLE THAT COULD HAVE CAUSED A CRASH TO OCCUR. WHILE DRIVING 25 MPH DOWN A HILL, THE CONTACT STATED THAT THE BRAKES BEGAN TO MALFUNCTION. THE VEHICLE WOULD NOT STOP AND CONTINUED DRIVING THROUGH AN INTERSECTION. THE CONTACT CRASHED THE VEHICLE INTO A WALL CAUSING INJURIES TO HER KNEE AND NECK. THE CONTACT WAS TAKEN TO A HOSPITAL AND WAS TREATED FOR HER INJURIES. THE CONTACT WAS UNABLE TO WALK DUE TO THE CRASH. THE CONTACT STATED THE DEALER SOLD HER A VEHICLE THAT HAD FAULTY BRAKES. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.

2002 FORD TAURUS BROKEN FRONT SPRING. *TR

THE BLOWER IN MY 2002 FORD TAURUS WORKS INTERMITTENTLY. THERE IS ALSO WATER ON THE FLOOR BOARD ON THE PASSENGER SIDE WHICH I SUSPECT HAS SOMETHING TO DO WITH THE PROBLEM. *TR

I AM SEEKING INFO ON MY 2002 FORD TAURUS WAGON. I HAD A MAINE STATE INSPECTION ON 10/28/09 AND PASSED.THIS WAS DONE AT VIP AUTO PARTS IN SCARBOROUGH, MAINE. I DROVE 10 MILES TO MY DAUGHTERS HOME ON THE MAINE TURNPIKE AT 65 MPR. WHEN I LEFT AND STARTED THE CAR THE LEFT FRONT TIRE BLEW UP, SOUNDING LIKE A SHOTGUN HAD BEEN DISCHARGED. L CALLED A TOWING COMPANY AS THE CAR WOULD NOT FORWARD OR BACK. I ASKING IF I AM ENTITLED TO REIMBURSEMENT THRU FORD? I CERTAINLY BELIEVE I SHOULD AS I HAVE BEEN INFORMED BY FOUR MECHANICS THAT IF THE STRUT/COILS ASSEMBLY HAD LET GO WHILE ON THE TURNPIKE AT 65 MILES PER HOUR MY WIFE AND I WOULD MOST LIKELY HAVE BEEN KILLED. I HAVE ALSO BEEN TOLD THERE HAD BEEN A RECALL FRO THIS CAR FRO THIS ISSUE FOR 1998-2001 FORDS. *TR

I HAVE A 2002 TAURUS WHERE THE PASSENGER SIDE FLOOR WAS GETTING SOPPING WET WHEN THE A/C WAS USED. I DETERMINED THE PROBLEM WAS BACK-FLOW THROUGH THE HIGH DENSITY FOAM SEAL THAT SURROUNDS THE DRAIN SPOUT. THE DRAIN SPOUT GOES THROUGH A HOLE IN THE FIREWALL, AND BLACK HIGH DENSITY FOAM SEALS BETWEEN THE HOLE AND THE EVAPORATOR DRAIN SPOUT. BECAUSE THE DRAIN SPOUT IS MORE OR LESS HORIZONTAL, INSTEAD OF DRIPPING OFF THE END OF THE SPOUT, THE WATER WAS FLOWING BACK ALONG THE BOTTOM OF THE SPOUT TOWARD THE FIREWALL, THEN WICKING THROUGH THE BLACK FOAM BACK INTO THE PASSENGER COMPARTMENT, RESULTING IN A SOAKED PASSENGER SIDE FLOOR. FORD OFFERED TO REMOVE MY DASH TO FIND THE PROBLEM FOR A COST OF $800 IN LABOR ALONE. THIS SEEMS TO ME LIKE A DEFECT SINCE THERE ARE THOUSANDS ONLINE HAVING THE SAME ISSUE. I FELL THAT FORD NEED TO FIX THIS DEFECT FOR FREE.I DO HAVE A BUMPER TO BUMPER COVERAGE THAT DOES NOT COVER THIS CAN OF REPAIR. I AM UNABLE TO USE THE AC OR VENT WITHOUT HAVE WATER UNDER THE PASSENGER SIDE RUG WHICH GETS SO WET THAT IT TAKES WEEKS TO DRY OUT. I JUST DISCOVERED THAT MY WIFE'S 2005 TAURUS IS HAVING THE SAME PROBLEM AS MY 2002. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2002 TAURUS SES(66,698MILES) RIGHT REAR COIL SPRING FAILURE/BROKEN. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING BETWEEN 5 TO 10 MPH THE FRONT END OF THE VEHICLE DROPPED. UPON FURTHER INSPECTION, HE NOTICED THAT THE FRONT DRIVER SIDE COIL SPRING WAS FRACTURED WHICH SUBSEQUENTLY PUNCTURED THE TIRE. NO REPAIRS WERE MADE. AN AUTHORIZED DEALER WAS NOTIFIED. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 81,000.

BROKEN REAR DRIVER SIDE SPRING PENDING REPAIR YOU PEOPLE HAVE LIMITED YOUR INVESTIGATION IN EA08018 TO ONLY THE FRONT SPRINGS ON THE TAURUS MODELS. THE BACK SPRINGS ARE GARBAGE TOO. THANKS TO YOU '!@#$% BUREAUCRATS, THOUSANDS OF DRIVERS NATIONWIDE ARE BEING SCREWED OUT OF HUNDREDS AND THOUSANDS OF DOLLARS OF REPAIR COSTS. MOST MECHANIC DON'T WANT TO JUST REPLACE THE SPRINGS, THEY WANT TO REPLACE THE STRUTS TOO. THAT ESTIMATED COST IS $1200. SO FAR WE'VE BEEN LUCKY THAT THE ONE SPRING THAT DID BRAKE, DID NOT DO PERIPHERAL DAMAGE, SO FAR. *TR

BACKING OUT OF PARKING SPACE AND FRONT RIGHT COIL SPRING BROKE AND PUNCTURED FRONT RIGHT TIRE. NEEDED TO HAVE BOTH FRONT COIL SPRINGS AND FRONT STRUT ASSEMBLIES REPLACED. ALSO NEEDED NEW TIRE, NEW TIRE VALVE STEM AND WHEEL WEIGHT. KEPT OLD PARTS AND OLD TIRE SHOWING PUNCTURE. *TR

I WAS IN THE MIDDLE OF DRIVING ON THE HIGHWAY WHEN MY CAR JUST STOPPED ACCELERATING AND WOULD NOT GO BACK INTO GEAR. THIS LEFT ME IN THE MIDDLE OF AN OFF RAMP. I TOOK IT TO A TRANSMISSION SPECIALIST AND THE MECHANIC SAYS I NEED A NEW TRANSMISSION. *TR