2002 Ford Taurus Complaint Log

DT*: THE CONTACT STATED THE HARNESS BUCKLE THAT GOES OVER THE CHEST COMES UNSNAPPED. THIS IS AN EDDIE BAUER CHILD SAFETY SEAT, MODEL # 22-864-MRC. THE MANUFACTURER DATE IS: 7-14-05. *AK

RIGHT FROM SPRING BROKE ON MY 2002 TAURUS WAGON. I ONLY MOVED IT A FEW FEET AND THE SPRING BROKE AN PUNCTURED THE TIRE. IF THIS HAPPENED ON THE OPEN HIGHWAY I COULD NOT COMPREHEND THE RESULTS. *JB

I BACKED THE CAR OUT OF THE GARAGE IN THE MORNING AND LEFT IT IN THE DRIVEWAY THE ENTIRE DAY. AROUND 9:30 PM I PROCEEDED TO MOVE THE CAR BACK INTO THE GARAGE. I MOVED NO MORE THAN THREE FEET WHEN THE PASSENGER SIDE FRONT TIRE RUPTURED. AAA CAME TO CHANGE THE TIRE BUT WAS UNABLE TO REMOVE IT AS THE FRONT COIL SPRING WAS EMBEDDED IN THE SIDE WALL OF THE TIRE. THE SIDE WALL WAS SLICED ABOUT 10 INCHES IN LENGTH. THE CAR WAS TOWED TO THE FORD DEALERSHIP THE NEXT DAY. THE SERVICE CENTER AT THE DEALERSHIP INFORMED ME THAT THE COIL SPRING HAD BROKEN AND THAT THE CAR WAS NOT COVERED BY AN EARLIER RECALL FOR THE SAME PROBLEM. BOTH FRONT COIL SPRINGS AND PASSENGER SIDE FRONT TIRE WILL BE REPLACED. *JB

IN 2006, I HAD A FLAT REAR-DRIVER'S SIDE TIRE. I TOOK IT TO BE REPAIRED AT DISCOUNT TIRE, IN PLAINFIELD IL. THE MECHANIC PROMPTLY TOLD ME, AFTER HE HAD AFFIXED THE REPAIRED TIRE, THAT I HAD TWO BROKEN REAR SPRINGS. HE THEN TOLD ME TO CONTACT FORD, AS THE TAURUS HAD BEEN HAVING PROBLEMS WITH THAT PARTICULAR PROBLEM. I WAS NOT IN AN ACCIDENT OR HAD ANY OTHER PROBLEM WITH THE CAR THAT WOULD CAUSE THAT TO HAPPEN. I PHONED FORD IN PLANO, IL. THEN FOLLOWING DAY, AND WAS TOLD THAT MY PARTICULAR VEHICLE WAS NOT COVERED BY FORD FOR THAT PROBLEM. I THINK THAT THIS IS A PROBLEM THAT FORD SHOULD FIX, AS I HAVE DONE NOTHING TO CAUSE IT! *TR

DT*: THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN THE DRIVEWAY WHEN A LOUD NOISE WAS HEARD. UPON INSPECTION OF THE VEHICLE, THERE WAS AIR OBSERVED COMING OUT OF THE LEFT FRONT TIRE. THE FRONT SUSPENSION COIL SPRING HAD FRACTURED AND HAD PUSHED THE TIRE OFF THE BEAD, KNOCKING IT OUT OF THE RIM, AND PUNCTURING A 2 INCH HOLE INTO THE TIRE. THE DEALER WAS NOTIFIED, WHO ADVISED THE CONTACT TO GET THE CODE PARTS.

FAILURE OF LEFT FRONT SPRING, RESULTING IN PUNCTURE OF TIRE ON A 2002 FORD TAURUS, PURCHASED IN PENNSYLVANIA. I HAVE NOTED THAT THERE HAS BEEN A RECALL OF THE 1999, 2000 AND 2001 FORD TAURUS MODELS FOR EXACTLY THE SAME FRONT SPRING FAILURE ON CARS SOLD IN NORTHERN STATES (INCLUDING PENNSYLVANIA). *NM

FRACTURED COIL SPRING ON 2002 FORD TAURUS, RESULTING IN PUNCTURED TIRE AND COSTLY REPAIRS NOT COVERED UNDER RECALL. THIS IS A COMMON AND DANGEROUS PROBLEM IN THE FORD TAURUS AND SHOULD BE SUBJECT OF A RECALL IMMEDIATELY. FORD RECALLED EARLIER MODEL YEARS BUT REFUSES TO EXTEND THE RECALL TO 2002 AND BEYOND. *NM

I BOUGHT MY 2002 TAURUS SEL DOHC IN MARCH OF 2005 WITH 19,000 MILES ON IT FROM AUTOFAIR FORD IN MANCHESTER, NH. I LIVE IN A SALTY AREA IN THE WINTER, BUT I CLEAN THE UNDERSIDE OF MY CAR OFTEN. IT IS MY DAILY DRIVER AND THE CAR NOW HAS 41,000 MILES ON IT, ALL HIGHWAY. ABOUT 2 WEEKS AGO, I WAS DRIVING DOWN THE ROAD , GOING AROUND A CORNER AT ABOUT 35 MPH WHEN MY CAR MADE A LOUD SNAP NOISE FROM THE DRIVERS SIDE REAR WHEEL. I PULLED OVER AND EXAMINED THE CAR, AND EVERYTHING SEEMED TO BE ALRIGHT. THE REAR END WAS SLIGHTLY SAGGING, BUT TAURUS' ARE KNOWN TO HAVE LOW BACK ENDS.. I FIGURED I CAN OVER A STICK AT A FUNNY ANGLE OR SOMETHING. ABOUT A WEEK LATER, LAST THURSDAY, THE CAR MADE THE NOISE AGAIN, THIS TIME IT SOUNDED LIKE THE WHOLE CAR MADE THE NOISE, AND I COULD FEEL IT IN THE STEERING WHEEL. I PULLED THE CAR OVER AGAIN, GOT OUT, AND THE CAMBER ON BOTH OF THE REAR WHEELS WAS ON THE TOES (THE TOP WAS BENT IN), AND THE REAR END WAS SO LOW I COULDN'T FIT A FINGER IN BETWEEN THE TOP OF THE FENDER AND THE WHEEL. I DROVE 1 MILE HOME, JACKED THE PASSENGER SIDE REAR WHEEL UP, AND WHEN I TOOK THE WHEEL OFF TO MY SURRPRISE THE SPRING WAS ALL RUSTED AND IT HAD SNAPPED. THE JAGGED EDGE WAS LITERALLY CENTIMETERS FROM MY TIRE, THANK GOD IT DID NOT HAPPEN ON THE HIGHWAY OR IT MAY HAVE PUNCTURED THE TIRE AND CAUSED A BLOWOUT. I COULD HAVE BEEN SERIOUSLY INJURED. I PUT THE WHEEL BACK ON, TOOK THE DRIVERS SIDE REAR WHEEL OFF, AND AGAIN THE SPRING WAS SNAPPED IN TWO. THIS SIDE, AT THE SNAP THE JAGGED EDGE NEXT TO THE TIRE WAS RUSTED, SO THIS SPRING MUST HAVE BEEN THE FIRST TO SNAP. I WAS DRIVING WITH A BROKEN SPRING WHICH NEARLY PUNCTURED MY REAR TIRE FOR OVER A WEEK. BOTH REAR SPRINGS BROKE, THEY WERE CLEARLY DEFECTIVE AND THEY MUST BE RECALLED. WHAT IS IT GOING TO TAKE, A REAR SPRING ON A TAURUS TO SNAP ON THE HIGHWAY, CAUSE A BLOWOUT, AND KILL SOMEBODY? ACTIONS NEEDS TO BE TAKEN IN ORDER TO PREVENT THIS FROM HAPPENING. *NM

SUNDAY MORNING, JUNE 25, 2006 I FOUND MY 2002 FORD TAURUS IN MY GARAGE LEANING TO THE LEFT FRONT DRIVERS SIDE. UPON CLOSE INSPECTION I FOUND THAT THE LEFT FRONT COIL SPRING HAD SNAPPED AND PUNCTURED THE LEFT FRONT TIRE. SINCE I WORK ON SUNDAY I WAS FORCED TO TRY AND FIND SOME PLACE TO FIX THE CAR. THE ONLY PLACE I COULD FIND WITHIN REASONABLE TOWING DISTANCE COULD NOT REPAIR THE CAR UNTIL THE NEXT DAY NECESSITATING ME GETTING A RENTAL CAR TO GO TO WORK. THE COST OF THE TOW, RENTAL CAR AND REPAIR (WHICH CONSISTED OF REPLACING BOTH SPRINGS, STRUTS, DAMAGED TIRE AND FRONT END ALIGNMENT APPROACHED $800. FORD HAS A RECALL ON THE 1999 TO 2001 FORD TAURUS FOR THIS EXACT PROBLEM. I HAVE SEEN NUMEROUS REPORTS OF PEOPLE WITH THE 2002 MODEL HAVING THE EXACT SAME PROBLEM AS I HAVE HAD BUT FORD'S RECALL ONLY COVERS UP TO MODEL YEAR 2001.*JB

I DISCOVERED A PUDDLE OF WATER IN THE PASSENGER SIDE FLOOR, AND SHORTLY AFTER THAT THE BLOWER MOTOR STARTED MALFUNCTIONING. NOW THE MOTOR DOESN'T WORK AT ALL AND I HAVE NO A/C AND NO DEFROST. MY WINDSHIELD FOGS UP ALL THE TIME AND CAUSES ME TO HAVE TO PULL OVER. THIS IS THE MOST UNSAFE CAR I HAVE EVER OWNED. *NM

THE MOTORS OF THE TWO WINDOWS ON THE DRIVER'S SIDE OF A 2002 TAURUS 4 DOOR SEDAN BOTH FAILED. THE FORD DEALER DETERMINED THAT THE MOTORS HAD FAILED AND OFFERED TO REPLACE THEM AT $225 EACH. CHARGE FOR INSPECTION WAS $42. HAVING POWER WINDOWS THAT WON'T GO DOWN COULD BE A SAFETY PROBLEM IN SOME SITUATIONS. *JB

DT*: THE CONTACT STATED WHILE PULLING OUT OF THE DRIVEWAY, THE FRONT DRIVER SIDE TIRE WENT FLAT. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP THAT DETERMINED THE COIL SPRING IN THAT LOCATION AND THE REAR PASSENGER SPRING HAD FRACTURED. BOTH COIL SPRINGS WERE REPLACED. THERE IS A NHTSA RECALL, # 04V332000, REGARDING THE FRONT COIL SPRINGS; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

WHILE EXITING THE DRIVEWAY, FRONT DRIVER SIDE TIRE WENT FLAT ACCOMPANIED BY A LOUD NOISE. THE VEHICLE WAS MOVED TO AN INDEPENDENT REPAIR SHOP (VIA FLATBED TRUCK) THAT FOUND THE COIL SPRING & STRUT FOR THAT LOCATION & THE RIGHT REAR COIL SPRING HAD FRACTURED. THE BROKEN FRONT SPRING RIPPED THROUGH THE SIDEWALL OF THE TIRE. BOTH SPRINGS WERE REPLACED, ALONG WITH THE STRUT & TIRE. THERE IS A NHTSA RECALL, #04V332000 REGARDING THE FRONT SPRINGS; HOWEVER THIS VEHICLE ISN'T INCLUDED IN THE RECALL DUE TO IT'S VIN. *NM

I MADE A CORNER AND HEARD A RUBBING THEN A LOUD POP. THE REAR SPRING BROKE AND STABBED THE REAR TIRE MAKING IT BLOW OUT. THE CAR JERKED HARD BUT WAS ABLE TO KEEP CONTROL. THE SPRING IS STICKING OUT ABOUT TWO INCHES HITTING THE SIDE WALL OF THE TIE. *NM

FRONT COIL SPRING ON MY 2002 FORD TAURUS BROKE, AND FLATTEN THE FRONT TIRE. THIS HAPPEN ON TUES. JUNE 6, 2006, AT 6:45 A.M. I WAS BACKING OUT OF MY DRIVEWAY. AT THIS POINT MY FRONT END IN ON THE DRIVEWAY, WHILE THE REST OF THE CAR WAS IN THE STREET. IT WAS MY TURN TO DRIVE THE 5 PERSON CARPOOL, SO FORTUNATELY THIS HAPPENED WHEN IT DID, AND NOT WHILE I WAS ON THE THRUWAY DRIVING FOUR PEOPLE. *JB

DT*: THE CONTACT STATED TWICE WHILE DRIVING 40 MPH THE REAR PASSENGER SIDE COIL SPRING CAUSED THE TIRE TO BLOW OUT. UPON INSPECTION THE DEALERSHIP DETERMINED THE REAR COIL SPRINGS NEEDED REPLACED. AFTER REPLACING THE REAR COIL SPRINGS A NOISE CAME FROM THE REAR OF THE VEHICLE. AFTER THE DEALER REPLACED THE REAR SHOCKS THE NOISE WENT AWAY. THE ALTERNATOR WAS REPLACED. UPDATED 07/05/06. *JB

THE PASSENGER SIDE BRAKE AND TURN SIGNAL ON MY 2002 FORD TAURUS WILL NOT ILLUMINATE AND IS MALFUNCTIONING. THERE ALSO SEEMS TO BE PROBLEM WITH THE TURN SIGNAL LEVER LOCATED INSIDE THE VEHICLE ATTACHED TO THE STEERING COLUMN ON THE LEFT SIDE. I HAVE REPLACED BULBS AND CHECKED FUSES, STILL NO LUCK.

I HAVE A 02 TAURUS WHICH LEAKED WATER ONTO THE PASSENGER FLOOR BOARD ALSO CAUSING MY AC BLOWER MOTOR TO SHORT OUT. I COULD NOT GET FORD TO ACT EVEN THOUGH A RELATED RECALL EXISTED UNDER 03V087000. *TR

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING 15 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. SHE NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS FLAT. UPON FURTHER INVESTIGATION, SHE NOTICED THE REAR COIL SPRING HAD PUNCTURED THE TIRE. THE MECHANIC REPLACED BOTH REAR COIL SPRINGS. APPROXIMATELY ELEVEN MONTHS LATER, THE FRONT DRIVER SIDE COIL SPRING FAILED AND PUNCTURED THE TIRE. THE DEALER REPLACED BOTH FRONT COIL SPRINGS. THERE IS A RECALL FOR FRONT COIL SPRINGS ON THE 2001 FORD TAURUS (RECALL # 04V332000). THE CONTACT FEELS THAT HER VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE CURRENT MILEAGE IS 84,000 AND FAILURE MILEAGE WAS 69,000. UPDATED 07/06/07. *JB

I HAVE A 2002 TAURUS WITH THE COIL SPRING PROBLEM. THE OWNER BEFORE HAD THE FRONT SPRINGS REPLACED, YET I ALSO HAD THE REAR END ONES SNAP! NOT ONLY DID IT SNAP BUT IT ALSO BENT THE STRUTS ON THE REAR END. THEY HAD A SAFETY RECALL ON THE 1998-2001 AND IN 2003 THEY CAME OUT WITH STRONGER SPRINGS...BUT WHAT ABOUT THE 2002 TAURUS? I HAVE BEEN CALLING THEM FOR A WEEK NOW AND THEY WILL NOT STAND BEHIND THEIR CARS. I HAVE GOOGLED IT AND PULLED HUNDREDS OF POSTINGS WITH PEOPLE HAVING THIS HAPPEN. I THINK ITS WRONG THAT THEY ARE NOT STANDING BEHIND THE CARS. I HOPE YOU CAN HELP THE TAURUS OWNERS WITH THIS BEFORE THIS KILLS SOMEONE. *JB

DRIVING ALONG A SMOOTH ROAD WHEN THE RIGHT FRONT COIL SPRING BROKE. STABILIZER ARM BROKEN, CV BOOT REQUIRED REPLACEMENT. THIS IS A 2002 TAURUS WITH 95 K. ON CALLING FORD, WAS INFORMED THAT RECALL ONLY COVERED UP TO 2001, BUT CUSTOMER REPS COULD NOT EXPLAIN WHY THE RECALL ENDED WHEN THE PROBLEM OBVIOUSLY HAS NOT BEEN RECTIFIED. *JB

2002 FORD TAURUS WITH 76,000 MILES COIL AND STRUT BROKE AND PUNCTURED LARGE WHOLE IN FRONT DRIVER SIDE WHEEL. PULLING FOWARD AT LOW SPEED AND THEN BACKING OUT OF DRIVEWAY WHEN FAILURE OCCURRED. FAILURE CORRECTED BY REPLACING BOTH FRONT COILS AND SPRINGS, TWO NEW FRONT TIRES, ALIGNMENT AND LABOR TOTALING $800. 1998-2001 MODELS HAD A RECALL TO PLACE A SHIELD ON SPRINGS WHICH THEY KNOW BREAK AND CAUSE FLAT TIRES. MY VEHICLE WAS NOT UNDER RECALL BUT HAD IT HAD THE SHIELD, I WOULD NOT HAVE HAD TO REPLACE MY FRONT TIRES. *JB

BROKEN FRONT COIL SPRING. *JB

COMING OUT OF A SHOPPING MALL ONTO HIGHWAY I BROKE THE LEFT FRONT SPRING AND BLEW OUT THE TIRE. *TR

BROKEN REAR COIL SPRING ON MY 2002 FORD TAURUS. *NM

THE RIGHT REAR COIL SPRING IN THE CONSUMER'S 2002 FORD TAURUS BECAME ROTTEN AND BROKE AND PUNCTURED THE TIRE. *TS THE CONSUMER IS AWARE OF A RECALL ON THE MERCURY SABLE AND BELIEVES HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. THE CONSUMER CONTACTED THE MANUFACTURER FOR REIMBURSEMENT BUT THEY REFUSED TO COVER THE COST OF REPAIR. *NM

FRONT AND REAR COIL SPRINGS BROKE IN 2006. THE FRONT SPRING BROKE AND WENT THROUGH THE SIDE WALL OF THE LEFT FRONT TIRE. HAD TO BE TOWED TO THE FORD DEALERSHIP. COST WAS AROUND 450.00 WITH EVERY THING. THEN IN 2007 OR 2008 THE REAR COIL SPRINGS BROKE AND HAD TO BE CHANGED ALONG WIT THE STRUTS . AND THAT BILL WAS ALSO AROUND 400.00 TO 450.00. AND IT HAS NEVER STOPPED IT EATS FRONT TIRES UP LIKE IT'S CANDY. THIS CAR IS LIKE A MONEY PIT. *TR

DT*: THE CONTACT STATED THE FRONT COIL SPRINGS FRACTURED. THE FRONT PASSENGER SIDE OF THE VEHICLE COLLAPSED AND THERE WAS A VERY LOUD RUBBING SOUND HEARD COMING FROM THE PASSENGER SIDE TIRE. THERE IS AN NHTSA RECALL, # 04V332000, REGARDING THE SUSPENSION: FRONT: SPRINGS: COIL SPRINGS. THE VIN WAS NOT INCLUDED IN THE RECALL.

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT WAS DETERMINED THE LEFT REAR TIRE WAS FLAT. UPON INITIAL INSPECTION, THE LEFT REAR COIL SPRING WAS FRACTURED AND POINTING TOWARD THE TIRE. THE VEHICLE WAS NOT INSPECTED BY THE DEALER.

BLOWER MOTOR FOR DEFROST AND HEATING SYSTEM FAILED AFTER WATER LEAKED INTO HOUSING. REQUESTED DEALERS ASSISTANCE TO CORRECT PROBLEM, DEALER STATED THERE WAS NO KNOWN PROBLEM, SERVICE BULLETINS OR RECALLS. REPLACED BY CONSUMER, WATER CONTINUED TO LEAK INTO INTERIOR ON PASSENGERS SIDE FLOOR. CONSUMER FOUND SERVICE BULLETIN (FORD MOTOR COMPANY TSB 04-15-3) TO CORRECT PROBLEM. *NM

DRIVING DOWN A RESIDENTIAL STREET - GOING 35 MPH - SMOOTH PAVEMENT AND "BOOM" - MY FRONT END SURGES FORWARD AND LEFT - I'M THINKING I BLEW A TIRE BUT INSTEAD, HAD THE CAR TOWED AND THE COIL SPRING BROKE - ON A 4 YEAR CAR ! - THIS IS DEFECTIVE ! LEFT FRONT COIL SPRING BROKE, DAMAGING THE STABILIZER AND TEARING THE CV BOOT COVER: $800+ REPAIR. IF THIS WOULD OF HAPPENED AT 70 MPH ! - SCARY !

DT*: THE CONTACT STATED WHILE LEAVING A PARKING LOT AT 2 MPH, A LOUD BANG WAS HEARD AND THE FRONT END OF THE VEHICLE SUNK TO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE FRONT DRIVER SIDE COIL SPRING WAS REPLACED. THERE WAS A NHTSA RECALL, # 04V332000, REGARDING THE FRONT COIL SPRINGS; HOWEVER, IT WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. UPDATED 05/30/06 *TT.

2002 FORD TAURUS: FAILED PA STATE INSPECTION IN APRIL 2006 DUE TO BOTH REAR COIL SPRINGS BEING BROKEN. HAD TO HAVE BOTH REPLACED IN ORDER TO PASS INSPECTION. *NM

DRIVERS SIDE COIL SPRING FAILED PUNCTURING THE DRIVERS SIDE TIRE SIDE WALL. FRACTURE POINT OF THE SPRING HAS OXIDATION APPROXIMATELY 60% THROUGH. IT APPEARS TO HAVE BEEN CRACKED FOR AWHILE. LUCKILY THIS HAPPENED WHILE STILL IN THE DRIVEWAY AND SLOW MOVING. THERE WERE NO ACCIDENTS OR OFF-ROAD TRAVEL PRIOR TO THE BREAK THAT WE ARE AWARE OF, HOWEVER WE DID PURCHASE THE VEHICLE USED. THE DRIVERS SIDE TIRE IS TOTALLY UNUSABLE. THE TIRE WAS GOUGED AND RIPPED ALONG THE SIDEWALL SINCE THE CAR WAS MOVING AT THE TIME AND WILL NEED REPLACEMENT. I WILL BE CONTACTING THE DEALER AS SOON AS THEY OPEN THIS MORNING. *JB

AIR BAG ERROR CODE AT 46,000 MILES. *JB

I WAS STOPPED AT A RED LIGHT, WHEN THE LIGHT TURNED GREEN I TRIED TO DRIVE FORWARD; THE CAR THEN JERKED AND THE DRIVE GEAR(S) BECAME COMPLETELY INOPERABLE. THE CAR HAD TO BE TOWED TO MY HOME. ON 4/10/2006 I CALLED THE DEALERSHIP AND THEY SAID "SORRY, YOUR WARRANTY IS OVER, BUT WE CAN LOOK AT IT FOR YOU" THEY THEN GAVE ME THE 800 NUMBER TO CALL FOR FORD. THE CAR WAS PURCHASED 12/31/2002, IT WAS A DEMO WITH 7,838 MILES. IT CURRENTLY HAS ONLY 55,000 MILES. THE ENTIRE TRANSMISSION NEEDS REPLACEMENT AT A COST OF $1600.00 (PLUS) WHICH IS ENTIRELY MY EXPENSE WITH NO ASSISTANCE FROM FORD OR THE DEALERSHIP. A CALL WAS MADE TO THE CONSUMER LINE AT FORD, 1-800-392-3673, AND THEY REGISTERED THE COMPLAINT AND SAID THERE WAS NOTHING THEY COULD DO TO CORRECT OR ASSIST WITH THE PROBLEM. *NM

TRANSMISSION FAILURE - CAR JERKED & DRIVE FAILED WHEN PROCEEDING FROM A GREEN LIGHT, (SEE ODI # 10155047). WHEN TRANSMISSION WAS BEING REPLACED, IT WAS ALSO FOUND THAT THE NEUTRAL SAFETY SWITCH HAD MELTED AND ALSO NEEDED TO BE REPLACED, I HAD ASKED THE SERVICE TECHNICIAN HOW THAT COULD HAVE HAPPENED & THE SERVICE TECHNICIAN FOUND IT TO BE VERY ODD, AND THAT IT WAS VERY RARE TO EVEN HAVE HAPPENED. *NM

WHILE DRIVING ON THE HIGHWAY MY 2002 FORD TAURUS WAGON FRONT COIL SPRING(S) BROKE, PUNCTURING TIRE(S) AND CAUSED A BLOWOUT. *JB

AFTER COMING HOME FROM RUNNING ERRANDS, MY WIFE NOTICED THE TIRE WAS FLAT. I CAME HOME FROM WORK TO CHANGE IT, FOUND THAT THE FRONT PASSENGER COIL HAD SNAPPED, PUNCTURING A HOLE IN THE TIRE. THIS IS THE SECOND COMPLAINT ABOUT SPRING COILS AND THIS CAR IN LESS THAN TWO MONTHS. *NM

THE LEFT FRONT COIL SPRING ON THE CONSUMER'S 2002 FORD TAURUS FRACTURED AND RUPTURED THE LEFT FRONT TIRE. *NM *JB

DT*: THE CONTACT STATED WHILE DRIVING 5MPH, THE FRONT PASSENGER COIL SPRING FRACTURED. AS THIS OCCURRED, THE TIRE WAS SLICED. THE SPARE TIRE WAS PLACED ON THE VEHICLE AND WAS DRIVEN TO A LOCAL REPAIR SHOP. THE MECHANIC DETERMINED THE COIL SPRING FRACTURED AND THE OTHER FRONT COIL SPRING WAS EXTREMELY WORN. THE MECHANIC REPLACED BOTH COIL SPRINGS ON THE VEHICLE.

DRIVING ON THE STREET FROM MY HOUSE WHEN I HEARD A LOUD METAL ON METAL SOUND AND SMELLED BURNING RUBBER. I THEN PULLED OVER TO SIDE OF THE ROAD AND PROCEEDED TO LOOK AT THE TIRES AND UNDERNEATH THE CAR. I COULD NOT TELL WHAT WAS WRONG, BUT MY SON WAS ABLE TO SEE THAT THE FRONT SUSPENSION HAD GIVEN WAY ON THE DRIVERS SIDE. I THEN HAD THE CAR TOWED TO MY REPAIR SHOP AND IT TURNED OUT THAT THE FRONT COIL SPRING HAD SNAPPED CAUSING THE FRONT OF THE CAR TO DROP, RESULTING IN A BROKEN SWAY BAR LINK AND A SEVERELY DAMAGED TIRE. THE OWNER OF THE REPAIR SHOP CONTACTED THE LOCAL FORD DEALERSHIP WHO STATED THAT THE RECALL DID NOT INCLUDE MODEL YEAR 2002. WHEN I PICKED UP THE CAR THE TECHNICIAN/OWNER OF MY REPAIR SHOP INFORMED ME OF THE RECALL THAT FORD HAS FOR MODEL YEARS 1999-2001, AND EVEN THOUGH MY CAR IS A 2002, TO FILE A COMPLAINT WITH FORD FOR PARTS/LABOR REIMBURSEMENT AND NHTSA FOR INVESTIGATION DUE TO AN INCREASE IN 2002 CARS EXPERIENCING THE SAME FAILURE AS THE RECALL NO:NHTSA CAMPAIGN ID NUMBER: 04V332000. *JB

DT*: THE CONTACT STATED THE REAR BRAKE SWITCH AND STOP LAMP DID NOT WORK WHEN THE BRAKE PEDAL WAS DEPRESSED AND SOMETIMES DID NOT TURN OFF MECHANICALLY. ALSO, THE BRAKE LIGHT WOULD REMAIN ILLUMINATED FOR MANY HOURS. THE BATTERY WAS REPLACED ONCE. THE PROBLEM WAS LINKED TO THE GEAR SHIFT. THE CONTACT COULD NOT SHIFT THE GEAR FROM PARKING TO DRIVE. THE VEHICLE NEEDED TO BE TURNED OFF AND TURNED BACK ON IN ORDER TO SHIFT THE GEAR TO DRIVE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIRS.

HEATER BLOWER ONLY WORKS INTERMITTENTLY AND ONLY ON HIGH!*JB

WHILE MY WIFE WAS DRIVING HOME FROM WORK, THE DRIVER'S SIDE FRONT COIL SPRING SNAPPED, CAUSING THE PUNCTURE AND BLOWOUT OF THE FRONT DRIVER'S SIDE TIRE. I HAD THE UNIT REPAIRED AT MY LOCAL REPAIR SHOP, WHERE I LEARNED OF RECALLS FOR THE SAME PROBLEM FOR 2000 AND 2001 MODELS OF MY CAR. FURTHER RESEARCH DETERMINED THAT THERE WAS NO NO RECALL ISSUED FOR MY VEHICLE, BASED ON VIN #, ALTHOUGH THE DATE OF MANUFACTURE WAS JAN 2002. THE RECALLS ISSUED IN THE PAST WERE ONLY FOR NORTHERN STATES, WHICH WOULD APPLY TO ME HERE IN NY. THE DEALER REIMBURSED ME FOR THE COST OF ONE COIL SPRING REPLACEMENT, WHICH I USED TO REPLACE THE PASSENGER'S SIDE UNIT, BUT WOULD NOT REIMBURSE FOR THE COST OF THE TIRE. IT WOULD SEEM THAT THE ISSUE FORD WAS HAVING ON THEIR 2000 AND 2002 MODELS IS STILL PREVALENT ON AT LEAST THE EARLY YEAR 2002'S. I AM STILL IN POSSESSION OF THE BROKEN PART. *NM

I BOUGHT A 2002 FORD TAURUS SPORT EDITION USED IN JULY OF 2005. SEVERAL TIMES THE DOME LIGHTS AND PUDDLE LIGHTS WOULD NOT TURN OFF BECAUSE THE CAR THOUGHT THAT A DOOR WAS OPEN. THERE WERE NO DOORS OPEN. THE CAR IS DESIGNED TO TURN THE LIGHTS OFF AFTER 20 MINUTES, BUT THIS IS A PROBLEM. IF IT HAPPENS OFTEN ENOUGH IT COULD RUN DOWN MY BATTERY. THIS IS THE 3RD TIME IT HAS HAPPENED AND THIS TIME I STARTED THE CAR AND DROVE AROUND FOR A MINUTE AND THE DOME LIGHTS FINALLY WENT OFF WHILE I WAS DRIVING. HOWEVER THE DOOR AJAR WARNING WAS STILL ON. SO I GOT HOME AND TURNED THE CAR OFF AND GOT OUT AND THEN THE DOME AND PUDDLE LIGHTS DO NOT COME ON NOW AT ALL. THE ONLY WAY TO GET THEM TO COME ON IS TO UNLOCK THE DOORS USING THE KEYLESS REMOTE. I AM ALMOST POSITIVE THAT THE PASSENGER SIDE DOOR IS CAUSING THE PROBLEM, AND ODDLY ENOUGH NOW THE PASSENGER SIDE WINDOW WONT WORK EITHER AND THIS HAS ALSO HAPPENED BEFORE. THIS IS A DEFECT AND SHOULD BE FIXED OR AT LEAST DIAGNOSED BY FORD AT NO CHARGE. I'M ONLY 16 AND DON'T HAVE THE MONEY TO FIX THIS. ELECTRICAL PROBLEMS CAN BE VERY PRICEY AND AFTER I PAY MY CAR PAYMENT AND INSURANCE (MIND YOU IM 16 SO MY INSURANCE IS HIGH) I HARDLY HAVE ENOUGH MONEY FOR GAS LET ALONE AN ELECTRICAL PROBLEM. *JB

DT*: THE CONTACT STATED THERE IS A PROBLEM WITH THE WIRING IN THE BRAKE LAMPS SWITCH WHICH CAUSES THE BRAKE LAMPS NOT TO ILLUMINATE. ADDITIONALLY, WHEN THIS HAPPENS THE CRUISE CONTROL WILL NOT ACTIVATE. THERE IS A NHTSA RECALL, # 04V106000, REGARDING THE BRAKE LIGHT SWITCH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR.

DT*: THE CONTACT STATED WHILE REGULAR MAINTENANCE WAS PERFORMED ON THE VEHICLE, THE INDEPENDENT REPAIR SHOP DETERMINED THE REAR COIL SPRINGS HAD FRACTURED AND NEED TO BE REPLACED.

DT*: THE CONTACT STATED THE LEFT FRONT COIL SPRING BROKE, WHILE THE VEHICLE WAS PARKED, CAUSING THE LEFT FRONT TIRE TO GO FLAT. THE CONTACT IS PLANNING TO HAVE THE VEHICLE TOWED TO A LOCAL DEALERSHIP FOR REPAIR.

I HAVE OWNED THIS CAR SINCE JULY OF 2005 (3/10/06). MY BROTHER WENT TO USE THE CIGARETTE LIGHTER AND WHEN IT WAS DONE HEATING UP IT POPPED COMPLETELY OUT AND FELL UNDER THE PASSENGER SEAT AFTER BOUNCING OFF THE CENTER CONSOLE. THIS HAPPENS EVERY TIME THE CIGARETTE LIGHTER IS USED. I SEE ANOTHER COMPLAINT FOR THIS AND I TRULY BELIEVE THAT THIS IS A SAFETY HAZARD FOR TWO REASONS, 1 BEING THAT IT COULD EASILY CAUSE A FIRE IN THE CAR (ESPECIALLY IF THERE ARE PAPERS UNDER THE SEAT) WHICH ON TOP OF THAT COULD CAUSE A CRASH, AND 2 IF THE DRIVER WENT TO FIND THE LIGHTER SO IT DIDN'T CAUSE A FIRE NOT ONLY WOULD HE/SHE GET BURNED WHILE DRIVING BUT IT COULD ALSO CAUSE A CRASH WHICH ALMOST HAPPENED TO ME. AND JUST SO FORD KNOWS, I AM HOLDING THEM RESPONSIBLE FOR MY BURNED FINGER.*JB