NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2014 Ford Taurus. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
There is a recall on 2014 Ford Taurus’ but my VIN does not pop as one that is effective, yet I have all the symptoms. My fuel pump control module, and other various parts of my fuel pump keep failing. Completely lost power in my gas pedal today while on the highway. Couldn’t speed up or do anything. Once I came to a stop, the car wouldn’t start. It would just crank but no turnover. This fuel pump issue has happened 3 times now, but my car is not listed up the recall list. I feel that this is a safety issue and falls under all the same issues that others are having. Can provide receipts showing the previous repairs.
Foot pedal parking brake stopped holding it's position. Pedal will move up and down, and parking brake light remains illuminated, but the system is not actually holding pressure on the parking brakes. Failure is caused by a small plastic piece that is used against metal components in the parking brake assembly and eventually breaks. This can cause the vehicle to roll unintentionally and increase the risk of an accident. This issue has already been reported for the same vehicle as mine under NHTSA Campaign Number: 11113016 and I suspect it has been reported under additional models and years as well since it is a commonly reported issue on internet forums, yet no investigation or recall has been performed. The only remedy is to purchase a new parking brake assembly from Ford for more than $300, plus labor. Ford will continue to profit from the issue which is why the NHTSA needs to assist before (more) deaths and property damage occur.
The rearview camera system intermittently fails to display an image when the vehicle is shifted into reverse. At times, the screen remains black or frozen instead of showing the live rear view. The camera and wiring are still installed and available for inspection upon request. When the rearview camera fails, I cannot see behind the vehicle while reversing. This creates a risk of collision with objects, other vehicles, or pedestrians—particularly in driveways, parking lots, or areas where children or pedestrians may be behind the car. The lack of a working camera significantly reduces rear visibility and situational awareness. The issue occurs intermittently, and while I have experienced it multiple times, it has not yet been officially diagnosed or confirmed by a dealer or service center. However, I have learned that similar camera failures have been recalled for the same make and model from 2015–2025, which suggests the 2014 model may also be affected by the same defect. No, the vehicle has not yet been inspected by the manufacturer, police, or insurance representatives specifically for this issue, but it is available for inspection if needed. There were no warning lamps, error messages, or prior indications before the failure. The issue began occurring a month ago and has continued intermittently since then without warning.
When putting car in reverse backup, camera works intermittently.
The contact owns a 2014 Ford Taurus. The contact stated that on several occasions the vehicle failed to immediately start-up. The vehicle was later driven to the local dealer who diagnosed that the fuel pump control module was faulty and needed to be replaced. The fuel pump control module was replaced but after retrieving the vehicle, while driving approximately 75 MPH, the vehicle stalled. During the failure, the message "Check Fuel Inlet" was displayed. The vehicle was towed back to the residence. The cause of the failure was not yet determined. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 16V621000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 140,000.
When placing the car in park, the brakes do not engage fully or right away. The vehicle rolls before coming to an abrupt and rough stop. When shifting the car out of park, the brakes make a loud noise. This causes a potential collision, or unintentionally hitting a pedestrian.vehicle has not been inspected due to cost related issues to the vehicle owner.
Driving down CR 230 in Wyoming, the situation started if I have to estimate, 7 miles west of Woods Landing, I heard a metal on metal grinding noise from the engine bay, and a loss of power on the throttle. I look at my RPM gauge and notice it is a zero. No check engine light, all electronics working as normal along with the brakes, and I slow the vehicle down to 30 MPH. Shortly after noticing, I get a "Check Brake System" flash on my instrument panel cluster, also the light which illuminates for my parking brake turns on, and I lose power brakes, the brake pedal turned extremely stiff. I immediately look for a pull off zone, but because I had lost brakes I did not want to risk keeping the vehicle moving. I get the vehicle stopped on the side of the road, and instantly put it in park along with the parking brake and shut the vehicle off. The vehicle would not start or crank, just a flash across all of the electronics, the lights go dark, then illuminate again as if normal. This is an extremely dangerous situation, the vehicle had not notified me that the motor had stopped turning; not a check engine light or ring at all, and shortly after that the power brakes stop working. This is very dangerous for motorists because of the lack of notification from the vehicle, and the incredibly weak breaking ability. If the vehicle had been moving at highway speeds, any sort of traffic, I could've ended up injured or dead, and even worse, killed another driver. The vehicle was towed to the nearest town where it would be inspected by a dealership; they reported to have found coolant in the oil and that the vehicle needed a new motor. No other details have been confirmed, and the problem has not been reproduced by the dealership. It is unknown if the dealership inspected the braking system.
The contact owns a 2014 Ford Taurus. The contact stated that while reversing, the rearview camera image was blank or distorted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact related to the failure to NHTSA Action Number: RQ21002 (Back Over Prevention). The failure mileage was approximately 110,000. The VIN was not available.
The contact owns a 2014 Ford Taurus. The contact stated that while his son was stopped at the drive-thru, the temperature gauge indicated that the engine was overheating. The contact's son turned off the vehicle and waited for the engine to cool down before restarting. Upon inspection under the hood, the contact discovered that there was no coolant in the coolant reservoir. The contact added coolant to the coolant reservoir, but the failure recurred while driving and there was coolant leaking onto the ground while the vehicle was parked. The vehicle was taken to the dealer, where it was determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 85,000.
The engine light came on and was scanned for engine code P0430 (Catalyst System Efficiency Below Threshold Bank 2). Upon further research, it appears that a catalytic converter has started failing. I was able to clean the catalytic converter, but they are very expensive to replace. Ford issued an extended warranty for this part, but did not issue a recall, despite this being an issue on multiple vehicles. This warranty is 10 years on the Police Interceptor Sedan (Taurus Platform), and 11 years on the Police Interceptor Utility (Explorer Platform). My car's mileage was at approximately 103,000 miles when the light came on. Both warranties extend to 120,000 miles, and my car was two months older than 10 years when this occurred. I contacted Ford through multiple avenues, even writing a letter to Ford Consumer Affairs, and they all declined to extend their warranties to the Ford Police Interceptor Sedan despite the fact that it is identical to the Ford Police Interceptor Utility when it comes to the engine, transmission, PTU, and all components related to those parts, including the catalytic converter. This is a known issue that should have been a recall in the first place, but Ford should at least have the same warranty issued to both cars as the part and failure of said part are identical. I would greatly appreciate it if you guys contacted Ford and told them to extend this warranty to 11 years to match the warranty for the Police Interceptor Utility. I have also attached my letter to Ford Consumer Affairs for reference. [XXX] [XXX] Thanks so much, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to immediately restart and experienced rough driving and would not properly accelerate. The vehicle was taken to the local dealer who diagnosed that the water pump was faulty causing water to leak onto the air compressor. The contact was informed that the water pump needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 91,000.
rear view camera image is blank, distorted or inverted on 2014 Ford Taurus. Never know which will happen when car is put into reverse.
Back up camera doesn't work most of the time, and some times it's upside down!!!! Should be under the current recall, but my make/model year isn't covered!!!
The contact owns a 2014 Ford Taurus. The contact stated while driving approximately 25 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway and restarted the vehicle. The contact stated there was no warning light illuminated. The contact stated that at other times while starting the vehicle, the engine was sputtering as if the vehicle was going to stall. The contact stated that there was no warning light illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the fuel pump was failing and needed to be replaced. The contact was made aware of NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 99,000.
Ford recalls vehicles due to issue with rearview cameras, because their rearview cameras can go blank or display a distorted image. According to the National Highway Traffic Safety Administration, this a safety issue. I have a 2014 Ford Taurus SEL with the rearview camera can blank and give me a msg to contact my dealer or display a distored image. I have contacted Ford on this problem and they responded with they will note it. I feel that since this is a safet concern that my vehicle should be included in the recall. My vehicle only has approx 52,000 miles on it.
Power steering system failed. Internal electrical motor and / or steering angle sensor failed as diagnosed using scanning software. Failure results in requiring extreme effort to turn the steering wheel causing an unsafe situation. At low speeds, steering is nearly impossible and the steering wheel itself stresses to a point which causes concern of additional mechanical failure. Vehicle has less than 100,000 miles of use. All heat generated by the engine, transmission, turbocharger and catalytic converter are transferred to air which flows over the power steering assembly which is located directly behind all of these components in the engine bay. Ford has recalls on this steering assemble on previous year vehicles. The solution for preceding vehicles was adding a heat shield to the power steering assembly. The heat shield helps block radiative heat from the catalytic converter but is insufficient in preventing convective heat transfer to the power steering assembly’s electronics. The result is internal electrical failure of the power steering assembly. A smaller person may not be able to control the vehicle upon failure.
The contact owns a 2014 Ford Taurus. The contact stated while performing an oil change on the vehicle, she noticed that the front driver's side axle was detaching. The dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V393000 (Power Train). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 120,000.
The contact owns a 2014 Ford Taurus. The contact stated that the vehicle failed to start. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where the fuel pump was replaced; however, the failure persisted. The mechanic replaced the fuel pump control module and relay, and the vehicle started. The vehicle was repaired. The dealer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,325.
The backup camera will sometimes produce a grainy image or prompt a warning the camera isn't working. This issue has been noticed for other vehicles and issued a recall for the Ford Taurus but doesn't cover my vehicles year, 2014. The 2015 recall affects 2015 and later tauruses, 25V695000.
The contact owns a 2014 Ford Taurus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed the vehicle and determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The failure mileage was approximately 58,800. The VIN was unavailable.
Please note that from the time i purchased the vehicle brand new the doors and roof have leaked. The same garage has continued to try and glue the molding in the outside. Now the back window area had the cloth sagging down. I was told it was a design problem and that the police car taurus was experiencing the same problems. After having a problem trying to steer the vehicle,I pulled over to the side of the road and put the car in park. Suddenly the Steering Assist notification appeared and I could not move the steering wheel. I had the car towed to the Ford Garage that services my car. Upon checking all available literature on the 2014 Taurus the failure of the steering is a common problem. Ford has recalled Taurus models up to the year 2013 but not 2014.. I contacted Ford and they gave me a case number to document my concern in the event of a Ford issued recall. How many complaints do they need before the problem is corrected by Ford and not the consumer spending up to 4000. To fix the problem. Perhaps it is a design defect.
On 2 occasions in October 2023 my 2014 Ford Taurus would not start after cranking. Once the engine had been warm. The 2nd time approximately 2 weeks later, it was cold and had to be towed to Ford dealer. After the dealer said it was the fuel pump driver module needing replacement, it appears this was a known problem (see below from Ford website); however, mine was not recalled. Mine came from the Chicago factory as well. This should be replaced at no charge to me, including the tow fee. Total $602.90 should be reimbursed. "DEARBORN, Mich., Aug. 24, 2016 – Ford Motor Company is issuing two safety recalls and one safety compliance recall in North America. Details are as follows: Ford issues safety recall for certain 2013-15 Ford and Lincoln vehicles to replace fuel pump control modules Ford is issuing a safety recall for approximately 86,000 2013-15 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles with 3.5-liter gasoline turbocharged direct injection engines, as well as Ford Police Interceptor sedans to replace fuel pump control modules. In the affected vehicles, the fuel pump control module could fail, which may cause an engine to not start or stall. In some cases, the engine could stall without warning while driving and without the ability to restart, increasing the risk of a crash. Ford is not aware of any accidents or injuries associated with this issue. Affected vehicles include: 2013-15 Ford Taurus with 3.5-liter gasoline turbocharged direct injection engine built at Chicago Assembly Plant, Aug. 25, 2011 to May 31, 2015"
The contact owns a 2014 Ford Taurus. The contact stated while driving 30-50 MPH, the vehicle was jerking. There was no warning light illuminated. The contact stated that he had parked and stopped driving the vehicle. The dealer was notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 34,720.
The fuel pump control module [XXX] ) failed suddenly and the car failed to drive, I am not driving fast and able to pull over safely. I bought the part part from Ford dealer and replaced the old one, then the problem is fixed. However, as this part fails suddenly and the failing will result in immediate engine stop, it is a safety issue and I shall report it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle will crank but will not start. Mechanic looked at it and said the module is bad and needs replaced. When replaced, vehicle started fine. There is a recall for this but it is not for my engine type.
Power steering has a intermittent sluggish feeling at times at all speeds. It does have electric power steering.
The contact owns a 2014 Ford Taurus. The contact stated that the rear passenger’s side door failed to close fully. The contact also noticed corrosion inside the license plate light. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V285000 (Exterior Lighting) and Manufacturer Recall Number: 20S30/15S16/16S30 however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was 84,131.
This vehicle was sold to me with a not for sale in states requiring California emissions, no governor on the vehicle as well faulty lighting mechanisms. The fuel pump is fluctuating and the car is a danger to myself and those around me. I consulted with a independent licensed mechanic who confirmed these defaults. No warning lights no messages and the dealer did not point out these flaws. I discovered this issue after getting some routine maintenance done on the vehicle
The contact owns a 2014 Ford Taurus. The contact stated that upon being pulled over by local police, he became aware that his rear license plate lamp was out. The contact also stated that while driving at an undisclosed speed, he heard wind noise in the interior of the vehicle. After a visual inspection, he became aware that the rear driver's side door latch mechanism failed to secure the door closed. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failures, the contact related them to NHTSA Campaign Number 20V331000 (Exterior Lighting) and NHTSA Campaign Number 14V285000 (Latches, Locks, Linkages), but the VIN was not included in either recall. The manufacturer was notified of the failures, and a case was opened. The failure mileage was 86,000.
Water pump failure causing a major leak. Because the vehicle is designed to have the water pump run on the timing chain and the oil pan right underneath the water pump, the coolant leaks right into the oil pan and coolant enters the engine. I was driving on a back road and had to abruptly pull over on the side of the road because the driver assist screen said “engine coolant overheating.” This was the first and only time this message appeared. There was smoke coming from under the hood. Numerous mechanics that I’ve spoken to said that if I drove it any longer, there’s a good chance the engine could blow. So now I’m looking at a $3,000+ repair for this. Realistically, any other make and model (that was designed with common sense) with a failed water pump should cost $500-1,000. And won’t run the risk of ruining your engine on top of it. I spoke to several Ford dealers and third party mechanics. Every one of them knew exactly what I was talking about like they had seen this many times before. The third party mechanics refused to fix it because it’s an 11+ hour labor None of them said there are any pro’s to having the water pump connected to the timing chain. But there are many con’s to this design. Sounds like negligence on behalf of the engineers who designed all the 3.5L and 3.7L V6’s in the Fords. Luckily, I was going between 20-30 mph on a backroad when this occurred. Otherwise, this could have ended very badly and I’d like to prevent this from happening to anyone else in the future.
My 2014 Ford Taurus SEL transmission when driving and when the shifting begins, the car shudders in 3rd and 4th gear, when it passes the 4 gears, then the vehicle runs smooth. I would like to report this because this is not normal for a transmission to do this. I do not believe it is a Torque converter. Ford Dealership said it was a Torque Converter. I took it to Aamco Transmission and had it looked at and the person that worked on it, he did not believe it was a Torque Converter. I had Aamco to check this and all they did was changed my Transmission Fluid. The problem came back. I believe this is a defect in the Transmission. I did some research and come to believe it is the body valves inside the Transmission causing this problem. I am sure this could be a safety hazard to me while driving. I believe the Transmission could lock up and cause a crash. I will upload the work order. This has been going on since March 2023 and I have no solution to this problem. I wanted to see if you can help with this problem and get it recalled.
Without any warning or warning lights the electronic power steering system failed, and the turn signal will not remain on unless held manually (new problem that started when the power steering failed). It is very hard to turn without it, and I am a strong man, it's nearly impossible to turn with one hand so the turn signal can also be operated. Only 39000 miles on the vehicle.
On 3/8/23 I was attempting to turn around on a residential street. I put my car in reverse and started turning steering wheel to the right when suddenly there was a loud pop and my steering wheel tighted up and I could barely turn it. IThen when I put in drive it stated rattling everywhere. I almost hit another car trying to turn in a drive cause couldn't turn. With in an hour the check engine power assist and traction control came lost blinkers and if I tried to gas it it would baulk I eventually got it home but every time I had to change gears drive to reverse it made a loud noise as if the bottom just fell out. My car has 5 recalls none have been fixed and Ford said my car had no recalls said mechanic but first lady agreed there was one. But they are refusing to fix it or even acknowledge that there is a recall. The mechanic was very short and rude with me. And then said to take it up with Ford Customer Service. I've only had my car for 6 months and now am out of car and in danger of loosing my two jobs. 64 of the 153 complaints all have to do with the exact problems I have with steering then the axel. This needs to be investigated cause had I lost power steering suddenly when making that turn someone could have been seriously injured if not killed. Thankfully I lost it while at a stoping point and was able to compensate for the lack of steering. However my back my shoulders and my hands have all been damaged due to trying to control my car. Who should I call to have recalls fixed since Ford is denying there's even a recall. I've emailed CarMax no response and emailed Ford CEO but mail came back
The contact owns a 2014 Ford Taurus. The contact stated while driving 35-40 MPH, the steering wheel became stiff. There was no warning light illuminated. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering gear box had failed and needed to be replaced. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, the manufacturer offered no assistance. The manufacturer referred the contact to the NHTSA hotline. The contact related the failure to an unknown recall. The failure mileage was approximately 32,600. The contact stated that their vehicle had low mileage and was also manufactured in 2013 therefore it should've been repaired under the recall.
NOTICED SMALL AMOUNT OF FLUID UNDER CAR. CHECKED LEVEL IN COOLANT RESEVOIR. FOUND FLUID LEVEL LOW ADDED COOLANT TO PROPER LEVEL. CHECKED LEVEL A FEW DAYS LATER FOUND LOW AGAIN. DROVE TO MECHANIC SHOP TO HAVE CHECKED. WATER PUMP FAILURE. WATER PUMP IS INTERNAL ON 3.6 FORD TAURUS. REPAIRED AND REPLACED AT A COST OF $1835.00. MILEAGE ON VEHICLE AT TIME OF FAILURE WAS 77,000 MILES.
While traveling at 55 MPH, entered a curve my steering completely locked up causing me to collide with the guard rail. Not only was I put in danger but everyone traveling Kentucky 114 that day was as well. There have been several complaints on the same make and model cars and Ford has done nothing to correct it. There was no warning lights no anything. My car was total and my life was at risk, when Ford was well aware of the steering problems.
The contact owns a 2014 Ford Taurus. The contact stated that while driving approximately 25 MPH, the vehicle suddenly stalled, and the engine would not restart. The vehicle was towed to the local dealer who diagnosed that the fuel pump module had failed and needed to be replaced. The fuel pump module was replaced, and the failure was remedied. The manufacturer was also notified of the failure. The contact was informed that the vehicle was not included in NHTSA Campaign Number: 16V621000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 68,000.
The contact owns a 2014 Ford Taurus. The contact stated that while her husband was driving at an undisclosed speed, the vehicle overheated, lost motive power and stalled. There were no warning lights illuminated. The driver coasted to the side of the road, inspected the vehicle, and became aware of coolant leaking underneath the vehicle. The driver was able to add coolant to the reservoir, restarted the vehicle, and drove to an independent mechanic where the vehicle was diagnosed, and it was determined that the water pump and timing chain had failed and needed to be replaced. The contact was advised to take the vehicle to the dealer for assistance. The dealer diagnosed that the water pump and timing chain needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 163,000.
The car was inspected by Ford. The fuel pump driver module needed to be replaced. I made it home for my break. When I was leaving. The car would crank but wouldn’t turn on.
The contact's aunt owns a 2014 Ford Taurus. The contact stated that his aunt noticed a puddle of fluids underneath the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that coolant was leaking from the water pump. The contact was informed that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case number was provided. The failure mileage was approximately 55,000.
Pulling into my personal parking space I applied brake to slow down and come to a complete stop. Car accelerated to an uncontrollable speed, jumped the curb and continued flying whe I constantly applied brakes (approximately 40 yrds) missing the 100 yr old oaks and palm trees. This occurred beginning of July 2022. Happened again 1 week ago as I was pulling into parking space directly behind a parked car. As I approached parking space with my break slowing me down to enter spot the car accelerated as above. Thin time I was able to swerve left to avoid slamming into the car in the parking space which was in front of me. Thank God there were no cars at that the on the road.
The contact owns a 2014 Ford Taurus. The contact stated that she and her husband noticed that the coolant in the radiator was low. The contact added coolant to the reservoir and noticed two days later that the coolant level was low again. The vehicle was taken to the dealer where they diagnosed the vehicle and stated that the water pump was failing and needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure but offered no assistance. The failure mileage was approximately 81,000.
WHILE DRIVING AT 60 MPS DOWN THE HIGHWAY MY CAR SHUT DOWN COMPLETELY AND STOP IN THE MIDDLE OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AND FUEL LOW PRESSURE. THE CAR CONTINUED TO SHUT DOWN WHILE DRIVING.
The contact owns a 2014 Ford Taurus. The contact stated while her daughter was driving 50 MPH, she started to smell a burning odor and shortly after the steering wheel seized. The contact stated no warning light was illuminated. The driver saw no flames nor smoke. The driver stated that the vehicle began to steer to the right but she was able to safely park in a nearby parking lot. The vehicle was not drivable. The contact took the vehicle to independent mechanic and made the mechanic aware of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 84,300.
On the 24th February, 2022, I was driving my 2014 Ford Taurus taxi cab on the highway to go pick up a client. I saw a dash light indicating slippery road and suddenly, I could not control the steering of the car. All attempts to control the steering proved futile, and the car kept swerving on both sides, till it hit the divider between the roads. This is the second time that this incident is happening to me. The first incident resulted to a minor damage, and the car was taken to the shop for fix. With the second incident from last month, this resulted to my car being totaled. I am lucky and grateful to be alive. I spoke to my son and learned that there was a recall on the 2014 Ford Taurus. Below is an excerpt regarding the recall that was responsible for my car being damaged; Summary Feb 10,2020 Manufacturer Recall Number20S04 NHTSA Recall Number20V072 Recall StatusRecall Incomplete VEHICLES THAT ARE EXPOSED TO FREQUENT FULL REAR SUSPENSION ARTICULATION (JOUNCE AND REBOUND) MAY EXPERIENCE A FRACTURED REAR SUSPENSION TOE LINK. Safety Risk A FRACTURE OF A REAR TOE LINK SIGNIFICANTLY DIMINISHES STEERING CONTROL, INCREASING THE RISK OF A CRASH. Link for reference: https://www.nhtsa.gov/recalls?vin=[XXX]#vin Due to this crash, I have lost my means of livelihood. I've contacted Ford and was sent back to the insurance. I have contacted C INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owned a 2014 Ford Taurus. The contact stated while driving approximately 60 MPH the vehicle began to drift to the right and then to the left. The contact attempted to steer the vehicle back to the middle of the lane the power steering lost functionality. The contact stated that the "vehicle stability" or the slipping car icon warning light was illuminated. The contact stated that he drifted into the cab of a tractor-trailer and collided on the right front cab side of the vehicle and ricocheted across the lane to the left and collided with the highway divider wall on the driver's side. Additionally, the contact stated that he had lost brake functionality. The contact was able to safely come to a stop. The contact was not injured. The police arrived on the scene and wrote a report. The contact had the vehicle towed to a body shop. The body shop diagnosed the vehicle with unrepairable damage to the frame. The vehicle was not repaired. The contact related the failure to the open recall he had on his vehicle, NHTSA Campaign Number: 20V072000 (Suspension). The manufacturer had been informed of the failure. The failure mileage was approximately 160,000.
Rack and pinion or steering gear which are the same but can be called 2 different things. For no reason the power steering failed with a message to contact the dealer immediately as this could cause a serious accident resulting in injury or death. As far as putting someone or myself at risk it's pretty obvious if you can't steer the car, you are putting anyone on the road at risk. If it would fail when taking an exit ramp from a highway the automobile would be virtually impossible to steer. The internet has many cases where people have complained about this failure. It has been inspected at an authorized Ford dealership and was advised the repair would cost in the area of $3,000.00. This automobile has just over 52,000 miles, (brand new it listed for $36,500.00 but apparently this failure has been reported at many different mileages resulting in some accidents. The failure first occurred January 10, 2022. Fortunately, the failure occurred while my wife was in the driveway, so we were fortunate. That being said, my wife and I, both senior citizens bringing in a total of $2,300.00 social security so a $3,000.00 repair is just not in our budget. If it wasn't for the movie Class Action, I wouldn't know what I realize. Somewhere there's a bean counter telling them that the cost of a recall would be more expensive then settling lawsuits arising from accidents After that I got on the internet to see if I was the only one this had happened to and found there have been quite a few instances of this problem. The warning lamp came on as the failure occurred. I did contact Ford Customer Service who frankly really didn't care. As far as he and she was concerned, "since no one was hurt, no big deal".
The contact owns a 2014 Ford Taurus. The contact stated that while operating the vehicle, the engine overheated and the vehicle stalled. Upon inspection, it was discovered that the coolant reservoir level was low. The vehicle was taken to the local mechanic who diagnosed that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 100,000.
Fuel fill inlet Holding pressure in tank. Not allowing to fill car with gas Pressure build up in the tank considered a fire safety hazard
PTU went bad with just 93000 miles on vehicle for $1500 repair. Initially sounded like tin cans crunching in front in.
Data synced from NHTSA on May 4, 2026