1998 Ford Windstar Complaint Log

The contact owns a 1998 Ford Windstar. The contact stated while driving at various speeds, the vehicle was shuddering significantly. The vehicle was taken to a Tire Store, where it was diagnosed that the rear axle was corroded and had fractured from the upper side to the lower side. The mechanic related the failure to NHTSA Campaign Number: 10V385000 (Suspension). The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

We woke up this morning to the driver's side completely burned and melted. It had been parked sinced Monday. Fire inspector said it was definitely an electrical issue coming from the seat.

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A HISSING SOUND COMING FROM THE VEHICLE, BUT COULD NOT IDENTIFY WHERE THE SOUND ORIGINATED. THE CONTACT ALSO BEGAN TO SMELL A BURNING RUBBER ODOR. THE CONTACT PULLED INTO A NEARBY DRIVEWAY AND PLACED THE VEHICLE IN PARK. THE CONTACT WAS UNABLE TO IDENTIFY ANY FAILURES WITH THE VEHICLE. THE CONTACT CALLED A CERTIFIED MECHANIC; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES WERE SIMILAR TO NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

SUBFRAME RUSTED ON LEFT FRONT PASSENGER SIDE. 1998 FORD WINDSTAR. I HAD A POPPING NOISE WHEN I MADE A LEFT TURN AND LOUD CRUNCHING NOISE AND STEERING WHEEL PULLED TO LEFT. I HAD TAKEN IT TO A AUTO SHOP AND THEY REPLACED STRUTS.SWAY BARS AND BRAKES . NO ONE TOLD ME ABOUT THE RUST ISSUE WITH THE SUB FRAME. I DROVE IT HOME FROM SHOP. SAME PROBLEM. RETURNED THE VEHICLE TO SAME REPAIR SHOP AND THE HAD A WELDER ATTACH STEEL BRACKET TO HOLD UP SUB FRAME. 2 DAYS LATER WORSE. I HAD A SECOND MECHANIC LOOK AT IT AND HE TOLD ME THE FIRST REPAIR SHOULD NOT HAVE ASKED ME TO REPAIR ANYTHING ON THE VAN. SUB FRAME IS FAILED AT 128,436 MILES. I NOTIFIED FORD MOTOR CO . OF THE FAILURE, WAS GIVIN A CASE NUMBER. ENGINE WILL FALL OUT OF BOTTOM WITH CORROSION OF SUB FRAME. VEHICLE IS NOT SAFE TO DRIVE

MY REAR AXLE BROKE AND THEN MY DOOR AJAR CONSTANTLY GOES OFF EVEN WHEN DOORS ARE CLOSED. THE AXLE BROKE REAR DRIVERS SIDE LEAVING ME STRANDED. I WAS DRIVING IN TOWN 20 MPH.

MY FRONT CRADLE AT STEERING AREA HAS COMPLETELY RUSTED INTO FROM AC LEAK AND ROAD SALT VAN WAS SOLD IN VERMONT NOW IS LOCATED IN VIRGINIA UNSAFE ALMOST UNDRIVABLE TO FORD DEALER FOR A REAR AXLE RECALL FOR AXLE BRACES PLEASE INVESTIGATE THIS

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING, THE STEERING WHEEL SHOOK AND THE VEHICLE PULLED TO THE LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT DRIVER SIDE SUBFRAME WAS RUSTED DUE TO CORROSION AND THE SUBFRAME NEEDED TO BE REPLACED. THE CONTACT CALLED JOHN KENNEDY FORD- POTTSTOWN AT (800) 790-8132 (LOCATED AT 3189 W RIDGE PIKE, POTTSTOWN, PA 19464) WHERE THE DEALER REFERENCED NHTSA CAMPAIGN NUMBER: 10V385000 (SUSPENSION), BUT NOT FOR THE SUBFRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 100,197.

REGARDING FORD MOTOR COMPANY SAFETY RECALL NOTICE 15S27: FORD MOTOR COMPANY IS REFUSING TO REPAIR MY REAR AXLE WHICH FRACTURED DUE TO A POORLY DESIGNED AXLE THAT HAS BEEN THE SUBJECT OF NUMEROUS RECALLS, INCLUDING THE INSTALLATION OF AXLE REINFORCEMENT BRACKETS (WHICH HAD BEEN DONE AND LATER INSPECTED AT PHIL'S FORD IN PORT JERVIS, NY - WINTER OF 2015). I WAS TOLD THE BRACKET REINFORCEMENT REPAIR HAD BEEN PROPERLY INSTALLED, HOWEVER THE AXLE STILL BROKE ON 8/17/17 WHILE I WAS DRIVING AT 65 MPH ON THE INTERSTATE - AN INCREDIBLY DANGEROUS SITUATION! THE BREAK OCCURRED AT AND WITHIN THE REINFORCEMENT BRACKET. EVENTUALLY, SOMEONE WILL BE HURT OR KILLED BECAUSE OF FORD'S NEGLECT TO FIX THIS PROBLEM. THE MORE I SEE OF FORD'S RESISTANCE TO TAKE CARE OF THIS SAFETY ISSUE THE GREATER MY CONCERN IS FOR OTHER DRIVERS (OF A VAN DESIGNED FOR FAMILIES WITH CHILDREN) WHO ARE UNAWARE OF THE DANGER THEY ARE IN DUE TO THE COMPANY'S NEGLECT. THEY ARE TELLING PEOPLE THAT THEIR WINDSTAR VANS ARE SAFE TO DRIVE AFTER THE BRACKET REINFORCEMENT REPAIR. THEY ARE NOT SAFE TO DRIVE. MY LOCAL FORD DEALERSHIP (HEALEY BROTHERS FORD IN GOSHEN, NY) IS REFUSING TO HONOR THE EARLIER RECALL, FORD MOTOR COMPANY CUSTOMER RELATIONS IS REFUSING TO HONOR THE EARLIER RECALL CLAIMING THAT THE OFFER TO REPAIR MY VEHICLE HAS EXPIRED.

MY MINI VAN LIGHTS WOULD FLICKER WHILE I'M DRIVING AND EVEN AFTER REPLACING THE STARTER IN THE CAR, IT STILL TURNS OFF WHILE I'M DRIVING. THERE'S RUST COMING FROM UNDER THE CAR, I SMELL A BURNT SMELL WHEN I'M DRIVING. I'M HAVING ELECTRICAL ISSUES, MY CAR STOPS WHEN IT WANTS TO IN THE MIDDLE OF THE HIGHWAY, .. IT MAKES NOISES WHEN I'M TURNING, I HAVE RUST COMING FROM UNDER MY CAR. THE SIGNAL LIGHTS FLICKER. WHILE DRIVING THE WINDSHIELD WASHER, SEAT BELT, AND DOOR AJAR WARNING LIGHTS FLASH ON AND OFF. WHILE THIS IS HAPPENING THE WIPER BLADES STOP WORKING, FRONT BRAKE ROTORS IS CAUSING STEERING WHEEL TO SHIMMY WHEN THE BRAKES ARE APPLIED. NOW WHEN I TURN MY WHEEL TO THE LEFT, IT MAKES THIS LOUD NOSE. WHAT IS THAT?!

MY MINI VAN LIGHTS WOULD FLICKER WHILE I'M DRIVING AND EVEN AFTER REPLACING THE STARTER IN THE CAR, IT STILL TURNS OFF WHILE I'M DRIVING. THERE'S RUST COMING FROM UNDER THE CAR, I SMELL A BURNT SMELL WHEN I'M DRIVING. I DON'T KNOW HOW MY VIN NUMBER WASN'T PART OF THE RECALL, SO MANY THINGS IS WRONG WITH THE VAN, ONE THING AFTER ANOTHER.. PLEASE HELP ME

THERE'S AN ELECTRIC SHORTAGE THATS STOPPING MY VAN FROM FULLY STARTING

I NEEDED THE STARTER REPLACED, MY BRAKES, I'M HAVING ELECTRICAL ISSUES, MY CAR STOPS WHEN IT WANTS TO IN THE MIDDLE OF THE HIGHWAY,.. IT MAKES NOISES WHEN I'M TURNING, I HAVE RUST COMING FROM UNDER MY CAR. THE SIGNAL LIGHTS FLICKERS

REAR AXEL BROKE IN HALF WHILE DRIVING DOWN A FLAT ROAD. FORD DEALERSHIPS TELLING ME IT WILL TAKE AT LEAST A MONTH TO FIX. NO TALK OF PROVIDING A RENTAL VEHICLE. THEY WERE EVEN SAYING THEY MIGHT OR MIGHT NOT PAY FOR FIXING IT. I CALLED FORD CUSTOMER SERVICE WHO SAID I WOULD GET A DAY CAR RENTAL AND IF IT TAKES LONGER THAN A DAY, THE DEALERSHIP NEEDS TO GET A RENTAL PREAPPROVED BY FORD AND PAY FOR AS LONG AS IT TAKES TO REPAIR. SHE SAID TO CALL THEM THAT THEY WERE WAITING TO SET THINGS UP. I CALLED THEM, WAS TRANSFERRED TO 3 PEOPLE AND THEN A VOICEMAIL. LEFT MESSAGE AND NO ONE CALLED. I THEN CALLED BACK AND THEY SAID I WOULD BE TRANSFERRED TO HEAD MANAGER AND AGAIN GIVEN A VOICE MAIL. I CALLED THE CUSTOMER SERVICE AGAIN AND EXPLAINED ALL THIS. THE GUY ANSWERING WAS BREATHING ON THE LINE, WOULD NOT SAY ANYTHING OR RESPOND AFTER I HAD FINISHED AND PUT ME THRU TO SURVEY WHICH I GAVE HIM ALL 1S. I CALLED BACK AND A CASE WAS OPENED. I NEED HELP. PLEASE HELP

LOUD CRACKIN AND POPPING FROM SWAY BAR ATTACHED FO RUSTED OUT CRADLE DRIVERS SIDE REAR CRADLE THAT HAS RUSTED OUT AND BROKEN AND HAS DROPPED DOWN 1/2 INCH AND ALSO RUSTED REAR AXLE JUST TAGGED AND REGISTERED IT IN VA THEN NOTICED ALL THE RUST TO SUBFRAME AND REAR AXLE VAN HAS MANUFACTURED IN CANADA ON DOOR AND A VERMONT CAR DEALER EMBLEM ON BACK DANGEROUS VEHICLE AM ICOVERED BY RECALLS ON THIS SAFTY HAZARDS

BROKEN AXLE WHILE DRIVING. THANKFULLY WAS NOT DRIVING AT HIGHWAY SPEEDS OR THIS COULD HAVE BEEN DEVASTATING. FORD WILL NO LONGER HONOR 3RD RECALL AFTER INSTALLING SAFETY PLATES AND SAYING AXLE LOOKED OK.

I CAME TO A STOP SIGN. THE BRAKE PEDAL WENT TO FLOOR WITHOUT ANY WARNING. I WAS ABLE TO STEER TO THE SHOULDER WITHOUT HITTING THE CAR AHEAD OF ME. THE CAR FINALLY ROLLED TO A STOP WITH THE HELP OF THE EMERGENCY BRAKE. THE VEHICLE WAS IN MOTION AND ON A DUAL LANE HIGHWAY.

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING POWER STEERING FLUID. THE CONTACT STATED THAT THE VEHICLE NEEDED APPROXIMATELY ONE BOTTLE OF POWER STEERING FLUID PER DAY FOR IT TO OPERATE NORMALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE SPINDLE AND RACK FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 97V165000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

THE FRONT SUBFRAME TO WHICH THE ENGINE AND STEERING COMPONENTS ARE MOUNTED IS RUSTED TO AN EXTENT THAT A DANGEROUS ACCIDENT COULD OCCUR. FORD HAS ISSUED RECALLS FOR THE 1999 THROUGH 2003 MODELS FOR THIS PROBLEM. SINCE MY WINDSTAR HAS THE SAME PROBLEM AS ISSUED FOR THE LATER MODELS, I BELIEVE IT SHOULD RECEIVE THE SAME REMEDY. SINCE COMPLETE FAILURE OF THE SUBFRAME HAS NOT YET OCCURED, IT IS NOT POSSIBLE TO STATE WHETHER IT WILL OCCUR WHETHER THE VEHICLE IS STATIONARY OR IN MOTION

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN FOR ROUTINE SERVICE, IT WAS INFORMED THAT THE BRACKET SUPPORT FOR THE SUSPENSION WAS CORRODED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V608000 (SUSPENSION). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNSAFE TO REPAIR AND WAS UNSAFE TO BE DRIVEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 158,000.

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD AN UNUSUAL NOISE UNDERNEATH THE VEHICLE. THE CONTACT PULLED TO THE SIDE OF THE ROAD, LOOKED UNDER THE VEHICLE, AND NOTICED THAT THE FRONT PASSENGER SIDE WAS COMPLETELY RUSTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE EXCESSIVE RUST AND ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE UNTIL IT WAS REPAIRED. THE CONTACT WAS UNABLE TO FIND A USED PART. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT PROVIDE ANY ASSISTANCE. THERE WAS NO RECALL FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 160,376.

10/16/15 BOUGHT VAN. 10/30/15 STOP HAD TOWED HOME.CALL DEALERSHIP HAD TOWED TO THERE PLACE. THEY RAN A RED WIRE FROM FUSE RELAY TO INSIDE OF DASHBOARD TOOK OVER A WEEK GOT IT BACK. NOT IN EVEN WEEK LATER TRANSMISSION START MESSING UP TOLD THEM WOULDN'T CHANGE GEARS. IT WENT OUT. THEY DIDN'T WANT TO FIX IT FILE COMPLAINT WITH (DMV) INVESTIGATOR GOT IN TOUCH WITH THEM AGREEMENT WAS THEY WILL HAVE IT FIX WE DONT PAY LABOR, WE JUST PAY FOR TRANS AND FLUIDS. HAD IT TOWED THEY BEEN HAD VAN YEAR. 10/2016 THEY FOUND TRANS COST 515.PAID THEM. THEN IN 11/2016 SAID RADIATOR WAS CRACKED WE HAD TO PAY 102.84 ANOTHER MONTH 12/26/2016 GOT VAN. ITS MESSED UP SMOKING BRAKES BURNT UP.THE SPEEDOMETER LINES UNDER VAN NOT CONNECT JUST HANGING DONT MATCH UP ONE BROKE AT THE END. THE ODOMETER NOT HOOK UP. TOLD THEM THEN CARRIED TO INSPECTION FAILED. MAKE A LONG STORY SHORT THEY LIED THE TRANS COST 250 THE GUY THAT WAS WORKING ON IT BUSTED RADIATOR BUSTED IT THEY DIDNT TELL US. THEY RESPONSIBLE .THE MILES HAVE BEEN ROLLED BACK.2 TIMES. 10/15/2015 SAYS 144448.NOW 01/02/17 SAYS 144208. THEY BEEN HAD A YEAR AND THE ODOMETER DISCLOUSUER STATEMENT WAS SIGNED BY THE LADY NOT ME ARE MY WIFE.SHE SAID SHE DIDN'T BUT DID. WANT GIVE US MONEY BACK AND THEY PUT ALL THE INVOICES IN HIS NAME AND DEALERSHIP NAME LIKE WE DIDN'T PAY FOR ANYTHING AND SHE STILL WANT GIVE ME A INVOICE FOR THE 515 FOR TRANS. THE MAN GOING TO TELL ME PUT IT UP FOR SALE CANT THEY MESSED IT UP AND TOOK ALL OUR MONEY WE ONLY GET PAID ONCE A MONTH. WANT OUR MONEY BACK.

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING AT APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE AND VIBRATIONS COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT OBSERVED THAT THE REAR DRIVER SIDE WHEEL TURNED INWARDS AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.

SORRY, ABOUT THIS BUT IT IS NOT A COMPLAINT. I WANT TO LEY YOU KNOW THAT THE CAE DISCRIBED IS NOT WORKING ANYMORE I SENT IT TO THE JUNK.

ABS DASHBOARD LIGHT STAYS ON VIBRATION WHEN BRAKING WHILE IN MOTION VIBRATION IS PROPORTIONAL TO SPEED

WAS TAKING KIDS TO SCHOOL REAR END STARTED TO WIGGLE OVER BUMP & LEFT REAR TIRE WENT INTO BODY. FOUND WHERE FORD DID RE-CALL SNAPPED UNDER THEIR CLAMPS. *TR

TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED INTERMITTENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 182,000.

ABS LIGHT IS ON. *TR

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND MADE A WINDING NOISE. THE VEHICLE WAS TAKEN TO SEVERAL MECHANICS FOR INSPECTION AND IT WAS DISCOVERED THAT THE RACK AND PINION FAILED AND WAS LEAKING FLUID. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

ABS IS INOPERABLE VEHICLE DOES NOT BRAKE PROPERLY. *TR

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING 10 MPH DURING WARM WEATHER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE MADE A LOUD BANGING SOUND AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE INTERMEDIATE SERVO NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 250,000. UPDATED 08/19/14*LJ UPDATED 8/30/2017*CN

WAS DRIVING DOWN THE ROAD @ 55MPH AND THE SPEEDOMETER SHOT TO 0MPH AND THE TRANS WAS THROWN INTO 1ST. THIS HAPPENED SEVERAL TIMES. I AM LOOKING FOR A RESOLUTION. IT ACTS AS IF VSS ISN'T WORKING. EVEN THREW A CODE. I REPLACED THE SENSOR AND CHECKED THE WIRES ALL THE WAY TO THE ECM. EVERYTHING LOOKS QUITE GOOD. RAN A SCANNER. PICKED UP SEVERAL CODES. VSS AND ABS SENSORS ALL AROUND. PULLED CLUSTER: EVERYTHING LOOKED GREAT. THE ONLY FAULT I CAN THINK OF IS ECM UNLESS ABS SYSTEM HAS THE ABILITY TO AFFECT THE DRIVE LIKE THAT. *JS

THE ABS LIGHT STARTED COMING ON AFTER DRIVING FOR A FEW MINUTES THEN IT WOULD GO OFF WHEN THE VAN WAS TURNED OFF. NOW THE ABS LIGHT COMES ON WHEN I TURN THE VAN ON & DOESN'T GO OFF UNTIL I TURN THE KEY OFF. *TR

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE MECHANIC NOTIFIED HIM THAT THE SUB FRAME WAS COMPLETELY CORRODED. AS A RESULT, THERE WAS A POSSIBILITY THAT THE ENGINE COULD POSSIBLY FALL OUT FROM THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 170,000.

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT HE RECENTLY HAD HIS VEHICLE STATE INSPECTED BY AN INDEPENDENT MECHANIC. THE VEHICLE PASSED INSPECTION BUT THE FOLLOWING DAY THE VEHICLE COULD NOT BE DRIVEN. THE VEHICLE WAS TOWED BACK TO THE INDEPENDENT MECHANIC WHO STATED THE "STEERING KNUCKLE" HAD TO BE REPLACED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND MENTIONED THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,354.

REAR AXLE EXTREMELY RUSTED, FALLING APART, STILL GARAGE CONDITIONS, DOESN'T LOOK SAFE

WHILE DRIVING MY MINI VAN THE RIGHT REAR WHEEL (THE COMPLETE WHEEL) FELL OFF! UPON SAFELY PARKING THE VAN, I CAME TO REALIZE THE ENTIRE REAR AXEL HAD SHEARED IN HALF! BY A STROKE OF LUCK I FOUND OUT THERE WAS A RECALL FOR THIS AND ALSO FOR THE CRUISE CONTROL. I AM HAVING IT REPLACED/FIXED AT DEALERS COST. SINCE THIS VEHICLE WAS BOUGHT USED OFF A USED DEALERS LOT, I WOULD LIKE TO MAKE THE FOLLOWING SUGGESTION...THERE SHOULD BE SOME TYPE OF MANDATORY LAW THAT ALL DEALERS, NEW AND USED, SHOULD HAVE ACCESS TO THIS WEBSITE AND BE LEGALLY FORCED TO CHECK EACH AND EVERY VEHICLE PRIOR TO BEING SOLD. *TR

MY WINDSTAR HAS ABOUT 155,000 MILES ON IT AND A 25 GALLON TANK. ABOUT SIX MONTHS AGO IT CUT OFF ON THE INTERSTATE IN FRONT OF A TRACTOR TRAILER WITH MY DAUGHTER DRIVING. IT HAD JUST TRAVELED ABOUT 200 MILES AND IT WAS RAINING HARD. WE HAD IT TOWED TO A FORD DEALER AND ALL HE REPORTED WAS THE FUEL PUMP FUSE BLEW. THE SECOND EVENT WAS ON VACATION AND AFTER DRIVING ABOUT 175 MILES. AGAIN IT WAS POURING DOWN RAIN. I FIGURED IT WAS MOISTURE RELATED AND LET IT SIT THREE DAYS AND THE IDLE CLOSE TO 1/2 HOUR. FINALLY I DROVE IT ABOUT 45 MINUTES AND IT SEEMED FINE SO WE DROVE HOME. AGAIN AT ABOUT 150 MILES AND HEAVY RAIN IT BLEW THE FUSE ABOUT 5 MILES FROM HOME. AFTER TWO MORE FUSES WE MADE IT HOME. I USED AN AIR COMPRESSOR AND AIR NIBBLER TO CAREFULLY CUT AN ACCESS HOLE IN THE FLOOR OF THE VAN. MY DAUGHTERS CHRYSLER COMES WITH AN ACCESS POINT FOR FUEL PUMP SERVICE. NOW MY VAN HAS ONE TOO. THE ORIGINAL PUMP WAS IN THE TANK. THE WIRES EXPOSED TO FUEL WERE CHAFFED IN 5 SPOTS AND ARCING AT THE PUSH IN CONNECTOR. THE ARCING WAS DUE TO A CRIMP ON A HOSE CLAMP RUBBING THE WIRE NEAR THE PUSH IN PUMP CONNECTOR. THIS RUBBING MAY HAPPEN DUE TO OTHER STORIES I'VE READ ABOUT WHERE THE TANK COLLAPSED FROM VACUUM IN THE TANK. SHAME ON THE PEOPLE WHO DESIGNED THIS PUMP, TANK AND THE ASSEMBLY PROCESS. BY THE WAY I'M A QUALITY ENGINEER AT AN ENGINE FACTORY. I EXPECT A FUEL PUMP TO WEAR OUT -- NOT SHORT OUT. *TR

NO RECALL ON MY VIN # BUT I AM HAVING THIS ISSUE. SUSPENSION:FRONT:SPRINGS:COIL SPRINGS RUBBING TIRES.CAUSING TO USE UP TIRES FAST. MAKE A RUBBING NOISE WHEN TURNING. *TR

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM INCREASED TO 3,000 AND THE SPEED DROPPED TO 35 MPH. THE CONTACT WAS ABLE TO MOVE ONTO THE SHOULDER. THE VEHICLE RETURNED TO NORMAL FUNCTION AFTER THE RESTART. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 121,600.

FORD ISSUED A TSB ON THIS PROBLEM. THE REPAIR IS TO REPROGRAM THE POWERTRAIN CONTROL MODULE (PCM). STALL DURING DECELERATION TO A STOP, PARKING AND/OR COASTING DURING SLOW SPEED TURNS. VEHICLES EQUIPPED WITH 3.8 LITER ENGINE. MY VAN IS DOING THIS BUT SHOWS NO RECALL WITH VIN # *TR

NOVEMBER 2010 MY VEHICLE WAS SERVICED FOR A RECALL WHICH 2 REINFORCEMENT BRACKETS WERE PLACED ON THE REAR AXLE. THE RECALL WAS FOR REAR AXLES THAT WERE CRACKED OR BROKEN. MINE WAS NOT REPLACED JUST REINFORCED. ON 4-9-13 MY REAR AXLE CRACKED, AND I CAN NO LONGER DRIVE THE VAN. UPON CALLING FORD AND SPEAKING WITH CUSTOMER SERVICE, I WAS INFORMED THEY DID THEIR PART BY PLACING BRACKETS IN 2010 AND EVEN THOUGH THE AXLE CRACKED ANYWAY IT IS NOW AT MY COST. THANKFULLY THIS DID NOT HAPPEN WHILE I WAS DRIVING WITH MY CHILDREN, BUT I AM VERY UPSET FORD KNOWS THIS IS A PROBLEM WITH THE REAR AXLE, AND CHOSE TO PLACE BRACKETS THAT DID NOT "FIX" THE PROBLEM. *TR

TL*THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT WHILE IN REVERSE, THE CONTACT HEARD A LOUD SOUND FROM UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR AXLE FRACTURED AND CAUSED THE REAR TIRES TO BEND OUTWARD. THE MANUFACTURER STATED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN I.D. NUMBER 12V195000 (SUSPENSION). THE FAILURE MILEAGE WAS 180,000. UPDATED 10/22/13 *CN UPDATED 10/25/2013 *JS

MY WIFE WAS TAKING MY YOUNGEST TWO CHILDREN TO SCHOOL IN OUR VEHICLE WHEN SMOKE STARTED POURING IN THROUGH THE VENTS OF THE VEHICLE AND AT THE SAME TIME SHE LOST CONTROL OF THE STEERING SLIDING OFF ONTO THE SHOULDER OF THE ROAD. ONCE MY WIFE MADE SURE EVERYONE WAS OUT OF THE SMOKE FILLED VEHICLE SHE NOTICED THE TIRE WAS COMPLETELY SHREDDED ON THE PASSENGER FRONT SIDE OF THE VEHICLE. SHE NOTIFIED ME AND WE HAD THE VAN TOWED TO A MECHANICS SHOP WHERE WE FOUND OUT THAT THE FRONT PASSENGER SPRING HAD BUSTED CAUSING THE TIRE TO BE SHREDDED. THE MECHANIC ADVISED BUYING TWO NEW TIRES FOR THE FRONT OF VEHICLE, HE ALSO ADVISED BUYING TWO NEW SPRINGS AND REPLACING BOTH OF THEM ON THE FRONT. THE VAN WAS FIXED AND WE PAID FOR THE BILL AND TIRE COST OUT OF OUR OWN POCKET. THE MANUFACTURER OF THE VEHICLE INFORMED ME TODAY THAT THEY WILL NOT COMPENSATE FOR ANY OF THESE COSTS EVEN WHEN A RECALL LETTER 01S19/01M03 STATES "WE WILL INSTALL PROTECTIVE SHIELDS AROUND THE FRONT COIL SPRINGS OF YOUR VEHICLE. THESE SHIELDS WILL PREVENT THE POSSIBILITY OF TIRE PUNCTURE SHOULD THE SPRING FRACTURE. ---- MOTOR COMPANY WILL ALSO PAY FOR ANY REPAIRS DIRECTLY RELATING TO THE FRONT COIL SPRINGS OF YOUR VEHICLE FREE OF CHARGE ( PARTS AND LABOR) SO TO ME THIS IS A FAILURE OF THE RESPECTED COMPANY FROM FULL FILLING WHAT I SEE IN MY EYES AS A OBLIGATION TO THE CONSUMER. I ALSO FEEL THE RECALL SHOULD HAVE BEEN TO REPLACE THE SPRINGS..NOT INSTALL SHIELDS WHICH I AM SURE WAS A MUCH CHEAPER ROUTE.I HAVE ALL RECEIPTS THAT CONCERN THIS MATTER. THANKS! *TR

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THAT THE VEHICLE STALLED WITH THE ILLUMINATION OF ALL OF THE INSTRUMENT PANEL WARNING LIGHTS. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE POWER TRAIN MODULE. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE MANUFACTURER'S POWER TRAIN PCM RECALL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 154,327.

BRAKE FLUID ALL LEAKS OUT WEAR HOLE IN BRAKE FLUID TUBE TO REAR BRAKES BETWEEN FRAME AND GAS TANK. CAUSING VIRTUALLY NO BRAKING POWER. DRIVERS SIDE NEAR REAR WHEEL. WOULD REQUIRE 200.00+ TO REPAIR. *TR

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED THERE WAS A LARGE HOLE IN THE SUB FRAME AND ENGINE CRADLE. THE MANUFACTURER ISSUED A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V030000 (STRUCTURE) PERTAINING TO 1999-2003 WINDSTAR MODEL YEAR VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. ..UPDATED 12-30-13 *BF UPDATED 01/09/14*LJ UPDATED 01/13/14

ABS LIGHT COMES ON OFTEN WHEN I REACH SPEEDS OF 70MPH ONLY. *TR

AFTER IT WAS PUT INTO REVERSE AND I WENT TO PARK THERE WAS A LOUD NOISE AND I COULDN'T MOVE THE VAN. GOT OUT AND LOOK AT IT AND SAW IT WAS THE REAR AXEL COMPLETELY BROKEN. *TR

TL* THE CONTACT OWNS A 1998 FORD WINDSTAR. THE CONTACT STATED AFTER SHIFTING INTO REVERSE, THE VEHICLE FAILED TO MOVE AND THE OVER DRIVE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MENTIONED THAT SHE SHIFTED INTO DRIVE AND THE VEHICLE FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT TO TAKE THE VEHICLE INTO A FORD DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 197,000.